Grandstream Networks 100 User Manual

User Manual

BudgeTone-100 Series

IP Phone

For Firmware Version 1.0.8.16

Grandstream Networks, Inc.

www.grandstream.com

BudgeTone-100 User Manual Grandstream Networks, Inc.

Table of Contents

1 WELCOME - 4 -

2 INSTALLATION - 5 -

2.1 INTERCONNECTION DIAGRAM - 6 -

3 WHAT IS INCLUDED IN THE PACKAGE - 7 -

3.1 SAFETY COMPLIANCES - 7 -

3.2 WARRANTY - 7 -

4 PRODUCT OVERVIEW - 8 -

4.1 KEY FEATURES - 8 -

4.2 HARDWARE SPECIFICATIONS - 9 -

5 BASIC OPERATIONS - 12 -

5.1 GET FAMILIAR WITH LCD/LED - 12 -

5.2 GET FAMILIAR WITH KEYPAD - 13 -

5.3 MAKE PHONE CALLS - 15 -

5.3.1 Make Calls using Numbers - 15 -

5.3.2 Make Calls using IP Address - 15 -

5.3.3 Answer an Incoming Call - 16 -

5.3.4 Handset Mode, Speakerphone/Headset Mode - 16 -

5.3.5 Call Hold - 16 -

5.3.6 Call Waiting and Call Flashing - 16 -

5.3.7 Call Transfer - 17 -

5.3.8 Conference Call - 18 -

5.4 CALL FEATURES - 19 -

6 CONFIGURATION GUIDE - 20 -

6.1 CONFIGURATION WITH KEYPAD - 20 -

6.2 CONFIGURATION WITH WEB BROWSER - 24 -

6.2.1 Access the Web Configuration Menu - 24 -

6.2.2 Configuration Menu - 25 -

6.2.3 Saving the Configuration Changes - 39 -

6.2.4 Rebooting the Phone from Remote - 40 -

6.3 CONFIGURATION THROUGH A CENTRAL SERVER - 41 -

7 SOFTWARE UPGRADE - 42 -

7.1 UPGRADE THROUGH HTTP - 42 -

7.2 UPGRADE THROUGH TFTP - 42 -

7.3 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX - 44 -

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BudgeTone-100 User Manual Grandstream Networks, Inc.

MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD - 44 -

7.4

8 RESTORE FACTORY DEFAULT SETTING - 45 -

9 GLOSSARY OF TERMS - 46 -

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BudgeTone-100 User Manual Grandstream Networks, Inc.

1 Welcome

Congratulations on becoming an owner of BudgeTone-100 IP telephone! You made an excellent choice and we hope you will enjoy all its capabilities.

Grandstream's award-wining BudgeTone-100 series of SIP phones are innovative IP telephones that offer a rich set of functionality and superb sound quality at ultra-affordable price. They are fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.

Grandstream BudgeTone-100 IP telephone has been awarded the Best of Show product in 2003 Internet Telephony Conference and Expo.

This document is subject to changes without notice. The latest electronic version of this user manual can be downloaded from Grandstream Networks’ official website:

http://www.grandstream.com/user_manuals/budgetone100.pdf

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BudgeTone-100 User Manual Grandstream Networks, Inc.

2 Installation

BudgeTone-100 series IP phones are designed to look and feel like standard telephones. The following photo illustrates the appearance of a BudgeTone IP phone and the use of its key buttons.

LCD

Message Light

Volume & Menu Browser Key

Speakerphone

Send/(Re)Dial

Outgoing Call Log

Message Access Incoming Call Log

Hold

Transfer

Conference

Flash

Mute/Delete

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BudgeTone-100 User Manual Grandstream Networks, Inc.

2.1 Interconnection Diagram

There are several ways to connect the BT100 series IP telephone:

1. Connected directly behind Cable/DSL modem

2. Connected to LAN side of a (wireless) SOHO router (This is the most popular connection).

Connected to an Ethernet network

Following diagram illustrates the interconnection of phones in above-mentioned networks:

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BudgeTone-100 User Manual Grandstream Networks, Inc.

3 What is Included in the Package

The BudgeTone-100 phone package contains:

1) One BudgeTone-100 phone

2) One universal power adaptor

3) One Ethernet cable

3.1 Safety Compliances

The BudgeTone-100 phone is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The phone should only operate with the universal power adaptor provided with the package. Damages to the phone caused by using other unsupported power adaptors would not be covered by the manufacturer’s warranty.

3.2 Warranty

Grandstream has a reseller agreement with our reseller customer. End user should contact the company from whom you purchased the product for replacement, repair or refund.

If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number.

Grandstream reserves the right to remedy warranty policy without prior notification.

Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may damage the BudgeTone-100 IP telephone and will void the manufacturer warranty.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Grandstream Networks, Inc..

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BudgeTone-100 User Manual Grandstream Networks, Inc.

4 Product Overview

Grandstream IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation Protocol). Built on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at mass-affordable price.

4.1 Key Features

• Support SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,

DHCP, NTP, PPPoE, STUN, TFTP, etc.

• Powerful Digital Signal Processing (DSP) technology to ensure superior audio quality

• Advanced and patent pending adaptive jitter buffer control, packet delay and loss concealment

technology

• Support various codecs including G.711 (PCM a-law and u-law), G.723.1 (5.3K/6.3K),

G.729A, G.726 (32K) and iLBC

• Support standard voice features such as numeric Caller ID Display, Call Waiting, Hold,

Transfer, Forward, 3-Way Conference, in-band and out-of-band DTMF, off hook autodial, auto answer.

• Support syslog, full duplex hands-free speakerphone, redial, call log, volume control, voice

mail with indicator, downloadable ring tones.

• Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise

Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)

• Support standard encryption and authentication (DIGEST using MD5, MD5-sess)

• Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)

• Support automated NAT traversal without manual manipulation of firewall/NAT

• Provide easy configuration through manual operation (phone keypad), Web interface or

automated centralized configuration file via TFTP or HTTP.

• Support firmware upgrade via TFTP or HTTP.

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BudgeTone-100 User Manual Grandstream Networks, Inc.

4.2 Hardware Specifications

There are two models in the BudgeTone-100 family, namely:

BudgeTone-101 BudgeTone-102 (As show in the below picture)

The ONLY difference between BT101 and BT102 is that the two RJ-45 ports of BT102 is actually a 10Base-T mini-Hub that allows user to share or sniffer the network using another data device like PC.

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BudgeTone-100 User Manual Grandstream Networks, Inc.

The table below describes the difference among these models.

Model

BudgeTone-101

BudgeTone-102

LAN interface 1xRJ45 10Base-T 2xRJ45 10Base-T

Phone Case 25-button keypad

12-digit caller ID LCD

25-button keypad 12-digit caller ID LCD

Headset Plug 3.5 mm 3.5 mm

Universal Switching Power Adaptor

Dimension 18cm (W)

Input: 100-240VAC Output: +5VDC, 400mA, UL certified

Same as left

22cm (D)

6.5cm (H)

Weight 2 lbs (0.9 kg) Same as left

Operating Temperature

Humidity 10% - 95%

32 - 104oF 0 - 40oC

Same as left

(non-condensing)

Compliance FCC/CE/C-Tick Same as left

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BudgeTone-100 User Manual Grandstream Networks, Inc.

The picture below shows the handset and headset connectors’ wiring schema.

As show in the schema, the left side is pin assignment for a RJ11 interface headset; while the right side is showing a normal 3.5mm headset plug. A 3.5mm to 2.5mm plug converter is required if user want to user normal 2.5mm cell phone headset. The plug converter can be purchased from any electronics department store like Radio Shack.

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BudgeTone-100 User Manual Grandstream Networks, Inc.

5 Basic Operations

5.1 Get Familiar with LCD/LED

BudgeTone-100 phone has a numeric LCD of 64mmx24mm size with backlight. The new model (which is shipping now) has a small red LED status reminder. Here is the display when all segments illuminate:

010

下午

M 上午

When the phone is in the normal idle state, the backlight is off. Whenever an event (call) occurs, the backlight and the red LED will turn on automatically to bring the user’s attention. In addition, if Voice Mail configured and there is a VM waiting, the backlight will be blinking and the red LED message light will light up to remind user there is a Voice Mail in the Voice Mail server.

Icon LCD Icon Definitions

Network Status Icon:

FLASH in the case of Ethernet link failure or the phone is not registered properly. OFF if IP address or SIP server is not found ON if IP address and SIP server are located

Phone Status Icon:

OFF when the handset is on-hook ON when the handset is off-hook

Speakerphone/Headset Status Icon:

FLASH when phone rings OFF when the speakerphone/headset is off ON when the speakerphone/headset is on

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BudgeTone-100 User Manual Grandstream Networks, Inc.

Handset and Speakerphone/Headset Volume Icons:

0-7 scales to adjust handset / speakerphone volume

Real-time Clock:

Synchronized to Internet time server Time zone configurable via web browser

Call Logs:

01-10 for CALLED history (dialed number) 01-10 for CALLERS history (Incoming caller ID)

Time Icon:

AM for the morning PM for the afternoon

IP Address Separator Icons:

Numerical Numbers and Characters:

0 - 9 * = └ # = ┘ A, b, C, c, d, E, F, G, g, H, h, I, L, n, O, o, P, q, r, S, t, U, u, Y

5.2 Get Familiar with Keypad

BudgeTone-100 phone has a 25-button keypad.

Key Button Key Button Definitions

0 - 9, *, #

↓

Digit, star and pound keys are usually used to make phone calls

1) Reduce handset, speakerphone/headset volume after off hook the phone via handset or speaker

2) Reduce ring tone volume when phone in IDLE and off hook to confirm the changed ring tone volume

3) Next menu item browsing when phone is in IDLE mode after MENU key pressed, off hook to interrupt and exit

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BudgeTone-100 User Manual Grandstream Networks, Inc.

1) Increase handset, speakerphone/headset volume after off hook the phone via handset or speaker

↑

2) Increase ring tone volume when phone in IDLE and off hook to confirm the changed ring tone volume

3) Previous menu item browsing when phone is in IDLE mode after MENU key pressed, off hook to interrupt and exit

CALLED

CALLERS

MESSAGE

HOLD

TRANSFER

CONFERENCE

FLASH

MUTE/DEL

Enter keypad MENU mode when phone is in IDLE mode. It is also the ENTER key once entering MENU

After off hook, press to display the dialed numbers. When number displayed, press the SEND key can make call using that displayed number

After off hook, press to display the incoming Caller IDs. When number displayed, press the SEND key can make call using that displayed number

Enter to retrieve voice mails from Voice Mail Portal or Server

Temporarily hold the active call

Transfer the active call to another party

Establish 3-way conferencing call

Flash event to switch between two lines

Mute an active call; or Delete a key entry, call log etc

SEND/(RE)DIAL

SPEAKERPHONE

Dial a new number inputted or Redial the number last dialed. After entering the phone number, pressing this key would force a call to go out immediately before timeout

Enter hands-free mode

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BudgeTone-100 User Manual Grandstream Networks, Inc.

5.3 Make Phone Calls

5.3.1 Make Calls using Numbers

There are three ways to make phone calls:

1. Pick up handset or press SPEAKERPHONE button, and then enter the phone numbers

2. Press the SEND button directly to redial the number last called.

Once pressed, the last dialed number will be displayed on the LCD as the corresponding DTMF tones are played out and an outgoing call is sent.

3. Browse the CALLED/CALLER history and press the SEND/REDIAL button.

Pick up the handset or press the speakerphone button, then press the “CALLED/CALLERS” button to browse thru the last 10 numbers dialed out. Once the desired number is identified and displayed on the LCD screen, press the SEND button and a new call to that displayed number will be sent out immediately.

Examples:

• To dial another extension on the same proxy, such as 1008, simply pick up handset or press

speakerphone, dial 1008 and then press the “SEND” button.

• To dial a PSTN number such as 6266667890, you might need to enter in some prefix number

followed by the phone number. Please check with your VoIP service provider to get the information. If you phone is assigned with a PSTN-like number such as 6265556789, most likely you just follow the rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing the “SEND” button.

5.3.2 Make Calls using IP Address

Direct IP calling allows two parties, that is, a BudgeTone phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. This kind of VoIP calls can be made between two parties if:

• Both BudgeTone phone and other VoIP Device(i.e., another IP Phone or BudgeTone SIP phone

or other VoIP unit) have public IP addresses, or

• Both BudgeTone phone and other VoIP Device are on the same LAN using private or public IP

addresses, or

• Both BudgeTone phone and other VoIP Device can be connected through a router using public

or private IP addresses (with necessary port forwarding or DMZ).

To make a direct IP to IP call, first off hook, then press “MENU” key, then enter a 12-digit target IP

address to make the call. If port is not default 5060, destination ports can be specified by using “*4” (encoding for “:”) followed by the port number.

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BudgeTone-100 User Manual Grandstream Networks, Inc.

Examples:

• If the target IP address is 192.168.0.10, the dialing convention is

MENU_key 192 168 000 010

followed by pressing the “SEND” key or wait for seconds in the No Key Entry Timeout.

• If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:

MENU_key 192168001020*45062

followed by pressing the “SEND” key wait for seconds in the No Key Entry Timeout.

5.3.3 Answer an Incoming Call

There are two ways to answer an incoming call:

1. Pick up the handset to answer the call normally using handset, or

2. Press the SPEAKERPHONE button to answer in speakerphone or headset mode

5.3.4 Handset Mode, Speakerphone/Headset Mode

Handset mode and Speakerphone/Headset mode cannot be enabled at the same time. Pressing the hook-switch or Speakerphone button would toggle the phone between these two modes.

5.3.5 Call Hold

While in conversation, pressing the “Hold” button will put the remote end on hold. Pressing the “Hold” button again will release the previously Hold state and resume the bi-directional media.

5.3.6 Call Waiting and Call Flashing

If call waiting feature is enabled, while the user is in a conversation, he will hear a special stutter tone if there is another incoming call. User then can press FLASH button to put the current call party on hold automatically and switch to the other call. Pressing flash button toggles between two active calls.

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