Grandstream WP820 User Manual

Enterprise Portable WiFi Phone

WP820

The WP820 is a portable WiFi phone designed to suit a variety of enterprises and vertical market applications,
including retail, logistics, medical and security. This powerful, portable WiFi phone comes equipped with
integrated dual-band 802.11a/b/g/n WiFi support, advanced antenna design and roaming support, and
integrated Bluetooth for pairing with headsets and mobile devices. By adding 7.5 hour talk time and HD

voice with dual-MICs, the WP820 oers a powerful combination of features, mobility and durability to suit all

portable telephony needs.

Dual-band WiFi with

ecient antenna

design and advanced
roaming support

Rechargeable 1500mAh
battery, 7.5 hour talk
time, 150-hour standby

2 SIP accounts,
2 lines

Bluetooth for syncing
headsets and mobile
devices (contacts and
call transferring)

Accelerometer and

congurable button for

push-to-talk, panic and
other related functions

Supports custom

Android *apps that t

the phone’s screen/keys

HD voice & dual
MIC design with AEC
and Noise Shield
Technology

Micro USB port and

3.5mm headset jack

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Protocol/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x,
TLS, SRTP, IPv6

Voice Codecs and Capabilities

Graphic 2.4 inch (240x320) TFT color LCD

Peripherals

Push-to-Talk Customizable button for push-to-talk, panic call and other related functions

Bluetooth Yes, Bluetooth 4.2

Auxiliary Ports 3.5 mm headset jack, Micro USB port for charging , dual-MIC, dual-color LED

Telephony

Operating System

Security

Support for G.711µ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-of­band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS

3 soft keys, dial, hangup, speakerphone, phonebook, backlit keypad, proximity
sensor, accelerator, vibration motor, volume button and navigation keys

Hold, transfer, forward, 3-way audio conference, downloadable phonebook (XML,

LDAP, up to 500 items), call waiting, call log (up to 100 records), o-hook auto dial,
auto answer, click-to-dial, exible dial plan, hot desking, personalized music ring-

tones and music on hold, server redundancy and fail-over, push to talk

Android 7.0, supports custom Android apps that t the phone’s screen/keyboard

*When using Android applications, limitations may apply. No touch-screen available, only physical-key browsing
on small LCD 320x240 screen.

User and administrator level passwords, MD5 and MD5-sess based authentication,

256-bit AES based secure conguration le, SRTP, TLS, 802.1x media access control

HD Audio

QoS Layer 2 (802.1p), 802.11e and Layer 3 (ToS, DiServ, MPLS) QoS

Multi-language

Upgrade/Provisioning

Power & Green Energy Eciency

Physical

Temperature and Humidity

Package Contents

Yes, both on handset and speakerphone with support for wideband audio,
HAC supported

English, Arabic, Chinese, Czech, Dutch, German, French, Hebrew,
Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish and more

Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or

encrypted XML conguration le, manual upload, USB upgrade

Universal power adapter included
Input: 100-240VAC; Output: +5VDC, 1A (5W)
1500mA Li-ion battery, 150h standby time and 7.5h talk time

Headset dimensions: 168.5 x 52.5 x 21.8mm
Charger cradle dimensions: 76 x 73 x 81mm
Handset weight: 161g

Handset package weight (not including QIG): 456g

Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing)
Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10%-90% (non-condensing)

Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery,

Quick Start Guide

Durability Drop-safe from 1.2 meter height

Compliance FCC, CE, RCM, EAC

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