Grandstream WP820 User Manual
Enterprise Portable WiFi Phone
WP820
The WP820 is a portable WiFi phone designed to suit a variety of enterprises and vertical market applications,
including retail, logistics, medical and security. This powerful, portable WiFi phone comes equipped with
integrated dual-band 802.11a/b/g/n WiFi support, advanced antenna design and roaming support, and
integrated Bluetooth for pairing with headsets and mobile devices. By adding 7.5 hour talk time and HD
voice with dual-MICs, the WP820 oers a powerful combination of features, mobility and durability to suit all
portable telephony needs.
Dual-band WiFi with
ecient antenna
design and advanced
roaming support
Rechargeable 1500mAh
battery, 7.5 hour talk
time, 150-hour standby
2 SIP accounts,
2 lines
Bluetooth for syncing
headsets and mobile
devices (contacts and
call transferring)
Accelerometer and
congurable button for
push-to-talk, panic and
other related functions
Supports custom
Android *apps that t
the phone’s screen/keys
HD voice & dual
MIC design with AEC
and Noise Shield
Technology
Micro USB port and
3.5mm headset jack
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Protocol/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV,
NAPTR), DHCP, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x,
TLS, SRTP, IPv6
Voice Codecs and Capabilities
Graphic 2.4 inch (240x320) TFT color LCD
Peripherals
Push-to-Talk Customizable button for push-to-talk, panic call and other related functions
Bluetooth Yes, Bluetooth 4.2
Auxiliary Ports 3.5 mm headset jack, Micro USB port for charging , dual-MIC, dual-color LED
Telephony
Operating System
Security
Support for G.711µ/a, G.729A/B, G.722 (wide-band), iLBC, Opus, in-band and out-ofband DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS
3 soft keys, dial, hangup, speakerphone, phonebook, backlit keypad, proximity
sensor, accelerator, vibration motor, volume button and navigation keys
Hold, transfer, forward, 3-way audio conference, downloadable phonebook (XML,
LDAP, up to 500 items), call waiting, call log (up to 100 records), o-hook auto dial,
auto answer, click-to-dial, exible dial plan, hot desking, personalized music ring-
tones and music on hold, server redundancy and fail-over, push to talk
Android 7.0, supports custom Android apps that t the phone’s screen/keyboard
*When using Android applications, limitations may apply. No touch-screen available, only physical-key browsing
on small LCD 320x240 screen.
User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES based secure conguration le, SRTP, TLS, 802.1x media access control
HD Audio
QoS Layer 2 (802.1p), 802.11e and Layer 3 (ToS, DiServ, MPLS) QoS
Multi-language
Upgrade/Provisioning
Power & Green Energy Eciency
Physical
Temperature and Humidity
Package Contents
Yes, both on handset and speakerphone with support for wideband audio,
HAC supported
English, Arabic, Chinese, Czech, Dutch, German, French, Hebrew,
Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish and more
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML conguration le, manual upload, USB upgrade
Universal power adapter included
Input: 100-240VAC; Output: +5VDC, 1A (5W)
1500mA Li-ion battery, 150h standby time and 7.5h talk time
Headset dimensions: 168.5 x 52.5 x 21.8mm
Charger cradle dimensions: 76 x 73 x 81mm
Handset weight: 161g
Handset package weight (not including QIG): 456g
Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing)
Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10%-90% (non-condensing)
Handset unit, universal power supply, charger cradle, belt clip, 1 Li-ion battery,
Quick Start Guide
Durability Drop-safe from 1.2 meter height
Compliance FCC, CE, RCM, EAC
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