Grandbeing N363, N373, N383 User Manual

Version:V1.0.1

UserManual

N363&N373&N383

H.264encoderanddecoder

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ImportantSafetyInstructions

Note:

Incaseofanycontentchange,wearesorryfornofurthernotice.

Warning:

Toreducetheriskoffire,electricshockorproductdamage:

1.Donotexposethisapparatus
torain,moisture,drippingor
splashingandthatnoobjects
filledwithliquids,suchasvases,
shallbeplacedontheapparatus.

6. Cleanthisapparatus
onlywithdrycloth.

2.Donotinstallorplacethisunit
inabookcase,built-incabinetor
inanotherconfinedspace.
Ensuretheunitiswellventilated.

3.Topreventriskofelectric
shockorfirehazarddueto
overheating,donotobstruct
theunit’sventilationopenings
withnewspapers,tablecloths,
curtains,andsimilaritems.

4.Donotinstallnearanyheat
sourcessuchasradiators,heat
registers,stoves,orother
apparatus(includingamplifiers)
thatproduceheat.

5.Donotplacesourcesofnaked
flames,suchaslightedcandles,
ontheunit.

7. Unplugthisapparatus
duringlightningstormsor
whenunusedforlong
periodsoftime.

8. Protectthepowercord
frombeingwalkedonor
pinchedparticularlyat

plugs.

9. Onlyuseattachments/
accessoriesspecifiedby
themanufacturer.

10. Referallservicingto
qualifiedservice
personnel.

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1

TableofContents

Introduction

......................................................................................................................

3

Overview....................................................................................................................3

N363...................................................................................................................3

N373...................................................................................................................3

N383

...................................................................................................................

4

Features..................................................................................................................... 4

N363...................................................................................................................4

N373...................................................................................................................5

N383

...................................................................................................................

6

PackageContents...................................................................................................8

N363...................................................................................................................8

N373...................................................................................................................8

N383

...................................................................................................................

8

Specifications............................................................................................................9

N363...................................................................................................................9

N373/N383......................................................................................................11

Panel

.........................................................................................................................

13

N363.................................................................................................................13

N373/N383......................................................................................................14

TypicalApplication.................................................................................................15

OneEncodertoOneDecoder

....................................................................

15

OneEncodertoMultipleDecoders...........................................................16

MultipleEncoderstoMultipleDecoders..................................................16

VideoWallFunction......................................................................................17

ViewingMultiplePicturesinaDisplay

......................................................

17

HardwareInstallation.................................................................................................19

OperatingwithControlSoftware........................................................................... 21

BeforeUsingtheControlSoftware....................................................................21

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SettingaStaticIPonYourComputer.......................................................21

ConfiguringYourOperatingSystemFirewall..........................................23

ControlSoftwareInstructions

..............................................................................

24

SearchingDevices........................................................................................24

DeviceParameterSettings.........................................................................26

DeviceSettingsWindowIntroduction.......................................................27

MatrixSettingIntroduction

..........................................................................

29

CreatingtheSceneWindow.......................................................................31

SceneAreaWindowInstruction.................................................................31

SettingaMatrix..............................................................................................33

ConfigurationFilesManagement

..............................................................

38

Logs..................................................................................................................40

UpgradingtheDevices.................................................................................41

Troubleshooting...........................................................................................................47

ProductService

............................................................................................................

49

Maintenance........................................................................................................... 49

ProvidedService....................................................................................................49

Mail-InService........................................................................................................49

Warranty

..................................................................................................................

50

WarrantyLimitsandExclusions.........................................................................50

Glossary..........................................................................................................................52

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Introduction

Overview

N363

N363,ahighperformanceliveH.264streamingmediaencoderwithHDMI
signalsinput,deliversmediaoverIPnetworks.N363canbeusedwith
decodersN373andN383toprovidecompleteend-to-endstreamingmedia
system.ItfeaturesoneHDMIinput,oneHDMIoutputandoneVGAoutput.
N363adoptsstandardH.264/MPEG-4AVCencodingandoutputstwoIP
streams,a1080p@[email protected]
resolutionsfrom480pto1920x1200scaledbasedonthesinkEDID.High
performancesignalprocessingscalesandoptimizesvideoinputsignalsto
obtaintheintendedviewingeffects.Encodingcontrolscanalsoadjustbitrate
andquality.N363expandsAudio/VideosystemcapabilitybyextendingHDMI
signalsoverIPnetworks.

N373

N373isahighperformanceliveH.264decoderusedwithN363encoderto
providecompleteend-to-endstreaming-mediatransmissionsystem.N373
supportsvideowallfunction.Inaddition,itsupportsstreamingresolutions
[email protected]
to1920x1200scaledbasedonthesinkEDID.Withthecomputercontrol

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software,thiscompactdecoderoffersmultipleintegratedfeatures,suchas
RS232,IRforflexiblecontrolandmanagementoptions.

N383

N383isahighperformanceliveH.264decoderusedwithN363encoderto
providecompleteend-to-endstreaming-mediatransmissionsystem.N383
candecodeupto16IPstreams.WhenN383receivesasingleIPstream,it
hasthesamedecodingfeaturesasN373's,suchassupportingstreaming
resolutionsandrefreshratesupto1080p@60andoutputresolutionsfrom
480pto1920x1200scaledbasedonthesinkEDID.Whenreceivingtwoor
moreIPstreams(upto16IPstreams),itsupportsstreamingresolutionsand
refreshratesupto480p60andoutputresolutionsfrom480pupto
1920x1200scaledbasedonthesinkEDID.Withthecomputercontrol
software,thiscompactdecoderoffersmultipleintegratedfeatures,suchas
RS232,IRforflexiblecontrolandmanagementoptions.

Features

N363

l StreamsHDMIsignalsoverIPnetworks
l SupportsH.264/MPEG-4AVCcompressionstandard.

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l UsewithH.264decoderN373toprovidefeatures,suchasextending

HDMIsignalsoverIPnetworksandmatrixswitchingcontroloverLANby
thecontrolsoftware.

l UsewithH.264decoderN383toprovidemulti-pictureviewingeffects(up

to16pictures)inasinglescreeninadditiontothesamefeaturesas
N373.

l Supportstheinputresolutions,480i,480p,576i,576p,720p,1080i,

1080p.

l Supportsoutputresolutionsfrom480pto1920x1200scaledbasedonthe

sinkEDID.

l Scalesandoptimizesvideoinputsignalsfortheintendedviewingeffects.
l Autoinputformatdetectiontoprovidetheappropriatedecodingand

signalprocessing.

l Encodingbitrateisselectablefrom1K~40Mbps.
l SupportsTCP/IP,Telnet,UDP,IGMPandH.264
l SupportsAutoIPconfiguration.
l Automaticallydetectedbythecontrolsoftware.
l UseswiththeIPcontrolboxTK-N006-000formatrixcontroland

managementviaLAN.

N373

l SupportsliveIPvideostreamdecoding.
l UseswithencoderN363toprovideacompleteend-to-endstream

transmissionsystem,supportingseamlessswitching.

l Supportsstreamingresolutionsandrefreshratesupto1080p@60.
l Supportsoutputresolutionsfrom480pupto1920x1200basedonthe

sinkEDID.

l Supportsvideowallfunction

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l IRpass-throughcontrolfordisplaysorsourcesoverIPnetworks.
l RS232fordebugortocontrolaRS232device.
l Automaticaspectratiofilling,followingandfittingmanagement.
l SupportTCP/IP,Telnet,UDP,IGMPandH.264
l SupportsPoE
l SupportsAutoIPconfiguration.
l Automaticallydetectedbycontrolsoftware.
l UseswiththeIPcontrolboxTK-N006-000formatrixcontroland

managementviaLAN.

N383

l SupportsliveIPvideostreamdecoding
l UseswithencoderN363toprovidecompletestreamtransmission

system,supportingseamlessswitching.

l Supportsstreamingresolutionsandrefreshratesupto480p@60.
l Supportsoutputresolutionsfrom480pupto1920x1200basedonthe

sinkEDID.

l Supportsmulti-pictureviewingeffectsinasinglescreenbyautomatically

dividingthescreeninto1,4,9or16completepicturesbasedonthe
numberofIPstreams.

l IRpass-throughcontrolfordisplaysorsourcesoverIPnetworks.
l RS232fordebugortocontrolaRS232device.
l Automaticaspectratiofilling,followingandfittingmanagement.
l SupportTCP/IP,Telnet,UDP,IGMPandH.264
l SupportsPoE
l SupportsAutoIPconfiguration.
l Automaticallydetectedbycontrolsoftware.

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l UseswiththeIPcontrolboxTK-N006-000formatrixcontroland

managementviaLAN.

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PackageContents

N363

1xN363
1xPowercable
1xPhoenixmaleconnector(3.5mm3pins)
2xMountingear

N373

1xN373
1xPowercable
1xPoweradapter
1xPhoenixmaleconnector(3.5mm3pins)
1xPhoenixmaleconnector(3.5mm5pins)
2xMountingear

N383

1xN383
1xPowercable
1xPoweradapter
1xPhoenixmaleconnector(3.5mm3pins)
1xPhoenixmaleconnector(3.5mm5pins)
2xMountingear

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Specifications

N363

Technical

I/OConnections

1×HDMIIN
1× HDMIOUT

1xVGAOUT
1× RJ45

2 × RS232(3.5mmphoenix)
PowerSupply AC100~240V50/60Hz
PowerConsumption 6.3Watts
InputVideoSignal

1.2voltsp-p
InputDDCSignal 5voltsp-p(TTL)
DataRate 1K~40Mbps,configurable
MaximumDistance 100meters

Video Format
Supported

Input:

HDMI:480i,480p,576i,576p,720p,1080i,1080p

Output:

HDMI&VGA:Followthesink'sEDID.
Ethernet:1080p@60,480p@60

OutputVideo HDMI1.3

ControlMethod

RS232
LAN

ESDProtection

Humanbodymodel:

±8kV(air-gapdischarge)
± 4kV(contactdischarge)

SurgeProtection Voltage: ±1kV

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Technical
Operating
Temperature

32°Fto95°F(0°Cto35°C)
10%to90%,non-condensing

StorageTemperature

-4°Fto140°F(-20°Cto70°C)

10%to90%,non-condensing

SystemRequirements

l HDMIequippedsourcedevices.
l HDMIequippeddisplaysorVGAequipped

displays.

l IndustrystandardCAT5e/6cablesorabove.
l HDMIcablesandVGAcables.
l A10/100Base-TEthernetswitchorabove.

General
CaseDimensions

(WxHxD)

l 525mmx122mmx327mm
l 20.7''x4.8''x12.9''

DeviceDimensions
(WxHxD)

l 440mmx44mmx211mm
l 17.3''x1.7''x8.3''

Mass(Mainunit) 2.62kg
Certification CE,FCC,RoHS

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N373/N383

Technical

I/OConnections

1 × RJ45
1 × AUDIOOUT(3.5mmphoenix)
1 × HDMIOUT
2 × RS232(3.5mmphoenix)
1 × IRTX(3.5mmphoenix)
2 × IO/IN(3.5mmphoenix)
2 × RELAY(3.5mmphoenix)

PowerSupply 12V2ADC,5.5mm
PowerConsumption 4.56Watts
InputVideoSignal 1.2voltsp-p
InputDDCSignal 5voltsp-p(TTL)
MaximumDistance 100meters

Video Format
Supported

Input:

Ethernet:1080p@60forN373,480p@60for
N383

Output:

HDMI:Followthesink'sEDID.
OutputVideo HDMI1.3
OutputAudio Stereo(reserved)

ControlMethod

RS232

LAN

ESDProtection

HumanBodyModel:

±8kV(air-gapdischarge)

±4kV(contactdischarge)
SurgeProtection Voltage: ±1kV

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Technical

OperatingTemperature

32°Fto95°F(0°Cto35°C)

10%to90%,non-condensing

StorageTemperature

-4°Fto140°F(-20°Cto70°C)

10%to90%,non-condensing

SystemRequirements

l HDMIequippedsourcedevices.

l HDMIequippeddisplaysandaudio

receivers.

l IndustrystandardCAT5e/6cablesor

above.

l HDMIcables.

l A10/100Base-TEthernetswitchorabove.

General
CaseDimensions

(WxHxD)

l 390mmx92mmx220mm

l 15.4''x3.6''x8.7''

DeviceDimensions
(WxHxD)

l 269mmx24mmx110mm

l 10.6''x0.9''x4.3''

Mass(Mainunit) 0.78kg
Certification CE,FCC,RoHS

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Panel

N363

FrontPanel

1

ID Name Description

1 Power

indicator

On: N363ispoweredon.
Off: N363ispoweredoff.

RearPanel

1 2 83 4 5 6 7

ID Name Description

1 HDMIIN ConnectstoasourcedeviceviaanHDMIcable.
2 HDMIOUT ConnectstoasinkviaanHDMIcable.
3 VGAOUT ConnectstoasinkviaaVGAcable.

4 LANport

Connectstoa10/100Base-TEthernetswitchwitha

CAT5e/6cable.
5 RS232-1 Usedfordebug.
6 RS232-2 ConnectstoaRS232device.
7 Power ConnectstotheACpowersupplyviaapowercable.
8 GND Grounding.

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N373/N383

N373andN383havethesameappearance.

FrontPanel

1 2

ID Name Description

1 Power

indicator

On: N373/N383ispoweredon.
Off: N373/N383ispoweredoff.

2 Link

indicator

SteadyOn: N363andN373/N383arelinkedtoeach
other.

Flashing: N363andN373/N383arenotlinkedtoeach
other.

RearPanel

1 2 8 93 4 5 6 7

ID Name Description

1 GND Grounding
2 Power Connectstoa12V/2ADCpowersupplyviaapower

adapter.

3 LAN Connectstoa10/100Base-TEthernetswitchwitha

CAT5e/6cable.
4 AUDIOOUT Reservedport.
5 HDMIOUT ConnectstoasinkviaanHDMIcable.

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ID Name Description

6 RS232 RS2321:

Usedfordebug.

RS2322:

ConnectstoaRS232device.
7 IRTX ConnectstoanIRemittercable.
8 IO/IN Reservedports.
9 Relay Reservedports.

TypicalApplication

OneEncodertoOneDecoder

IfanencoderN363andadecoderN373/N383areused,youcanenjoythe
full-screenviewingeffectsinthedisplaydeviceconnectedtotheN373/N383.

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OneEncodertoMultipleDecoders

IfanencoderN363andmultipledecodersN373/N383areused,youcan
enjoythefull-screenviewingeffectsinthedisplaydeviceconnectedtothe
N373/N383.

MultipleEncoderstoMultipleDecoders

IfmultipleencodersN363anddecodersN373/N383areused,youcan:
l Enjoythefull-screenviewingeffectsinthedisplaydeviceconnectedto

theN373/N383ifaN363islinked.

l Enjoymulti-pictureviewingeffectsinthedisplaydeviceconnectedtothe

N383ifmultipleN363sarelinked.

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VideoWallFunction

N373supportsvideowallfunction.Thediagramisshownbelowforyour
reference.

ViewingMultiplePicturesinaDisplay

BasedonthenumberofIPstreamsfromthesources,asinglescreencanbe
dividedinto1,4,9or16partswitheachpartdisplaysacompletepicture.
Fordetails,seethefollowingtable.

Decoder NumberofN363linked Viewingeffectsonthescreen

N383

1

1completepicturefillingtheentire
screen.

2~4

4completepicturesfillingtheentire
screen

5~9

9completepicturesfillingtheentire
screen.

10~16

16completepicturesfillingthe
entirescreen.

Note:

WhenthenumberofN363linkedtoN383isfrom2~3,5~8,or10~15,the

unoccupiedpartsofthescreenshownopicture.Forexample,N383
belowislinkedtooneortwoN363s,thedisplaysconnectedtoN383s
showoneortwocompletepictures.

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OneN363Linked

TwoN363sLinked

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HardwareInstallation

Warnings:

l Beforetheinstallation,disconnectthepowersuppliesfromallthe

devices.

l Duringtheinstallation,connectordisconnectthecablesgently.

1.ConnectaHDMIsourcetotheN363viaaHDMIcable.

2.ConnectaHDMIsinktotheN373viaaHDMIcable.

3.ConnectaHDMIsinktotheN383viaaHDMIcable.

4.Connectacomputer,N363,N373,N383toa10/100Base-TEthernet
switchviaCAT5e/6cables.

5.Connectthedevicestothepowersuppliesandstarttheoperations.

Note:

Iftheswitchdoesn’tsupportPoEfunctionorisunabletoprovideenough

power,connectN373andN383tothepowersupplieswiththeirpower
adapters.

DVDPlayer

Encoder (N363)

Decoder (N383)

TV

TV

Ethernet

HDMI

Decoder (N373)

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OperatingwithControlSoftware

Youcanuse HDMIoverIPconsole controlsoftwaretomanageandcontrol
theconnecteddevices.Youjustneedtoextracttheprovidedcompressionfile
toyourcomputeranddouble-click HDMIoverIPConsole.exe tostartit
without additional installation processing. This section takes

HDMIoverIPConsoleV2.4.3 asanexample.

BeforeUsingtheControlSoftware

Beforeusingthecontrolsoftware,youneedtosetastaticIPaddressonyour
computerandconfigureyouroperatingsystemfirewalltoallowthissoftware
tocommunicateonyournetwork.

Note:

TheoperationsystemmustbeWindowsXPoralaterversion.

SettingaStaticIPonYourComputer

Beforeusingthecontrolsoftware,makesurethattheIPaddressofyour
computerinstalledwiththissoftwareandTX/RXareinthesamenetwork
segment.Bydefault,TX/RXusesAutoIPprotocol,andtheirIPaddressis

169.254.X.Xandsubnetmaskis255.255.0.0.

AcomputerrunningWindows7isusedasanexampletoconfigureastaticIP
address.

1.ClickStart menu,choose ControlPanel > NetworkandInternet >

NetworkandSharingCenter > ChangeAdapterSettings,rightclick
LocalAreaConnection,andthenchoose Properties.

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2.Double-click InternetProtocolVersion4(TCP/IPv4).

3.Select UsethefollowingIPaddress,afterconfiguringthefollowing
settingsintheprovidedexample,andthenclick OK.

Ø IPaddress:169.254.2.5
Ø Subnetmask:255.255.0.0

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4.Click OK.

Configuring Your Operating System
Firewall

Youroperatingsystemfirewallmayblocksomefeaturesofthecontrol
softwaretopreventitcontrollingTXandRX.
AcomputerrunningWindows7isusedasanexampletoconfigureyour
operatingsystemfirewallintwomethods.

Method1:

Youcanconfigurethefirewallinthe WindowsFirewall panelonyour
computer.Formoreinformation,see HDIPProductFAQ.

Method2:

Youcanalsoconfigurethefirewallwhenstartingthecontrolsoftware.Then,
WindowsSecurityAlert windowmaydisplay.Ifso,selectanetworkyou
allowthissoftwaretocommunicateon,forexample,selectbothprivateand
publicnetworks.AndthenclickAllowaccess (withAdministrationauthority).

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ControlSoftwareInstructions

SearchingDevices

1.Double-click HDMIoverIPConsole.exe tolaunchthecontrolsoftware.

Note:

If WindowsSecurityAlert windowisdisplayed,seeConfiguringYour

OperatingSystemFirewallforsolutions.

2.Select EX363/EX373/EX383 from Product list.

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3.Click Search asshownbelowtostartsearchingTX/RX.

Pleasewaituntilthesearchiscomplete,itmaytakeafewseconds.All
functionsaredisabledwhenthesearchisinprogress.

4.Whenthesearchiscompletedthediscovereddevicesaredisplayedinthe
devicelistwindow.Thedeviceswillshowactivegreencircles .

Note:

l IftheTXandRXdeviceshavebeensetbeforebythiscontrol

software,select Restore checkboxwhichwillstartsearchingthe
devicesandautomaticallyrestoretothepreviousmatrix

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configurations.

l Ifnodevicesarefound,seeQuestion1inTroubleshootingfor

solutions.

DeviceParameterSettings

Inthe Devices list,right-clickonasingleormoredevices,alltheauthorized
operationsaredisplayedintheshortcutmenu.Thefollowingtabledescribes
howtosetthedeviceparameters.

Item Description

Config

Configurethedeviceparameters,suchasdevicename,
alias,IPaddresssettings(Auto,DHCP,Static).

TXinput Notsupported.

Update

Updateasingleormoredevicestatus,suchasalias,type
orhostname.

Delete

Deleteasingleormoredevicesthathavebeensearched
andlistedbelowinthe Devices list.

Todisplaythedevicesthatyouhavedeleted,click
Search.

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Item Description

TurnOnOSD Notsupported.
TurnOffOSD Notsupported.

Reset

Restoreasingleormoredevicestotheirfactorysettings.
Thisoperationmaytakeafewseconds.Whenresetis

completed,thedeviceswillbecomeactiveagain.It’s
recommendedthatyouclickDelete toremovetheoriginal
devicesandclick Search todisplaythemagain.

ResetEDID Notsupported.

Restart

Restartasingleormoredevicesthathavebeensearched
andlistedbelowinthe Devices list.

Thisoperationmaytakeafewseconds.Whenrestartis
completed,thedeviceswillbecomeactiveagain.

DeviceSettingsWindowIntroduction

Inthe Devices list,right-clickonanydevice,andthenchoose Config to
display DeviceSettings window.Oryoucanalsodouble-clickonanydevice
todisplaythiswindow.

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GUI
Element

Attribute Description

Devices

Device
parameter
s

Indicatesthecurrentdeviceonwhichyou
performoperations.

HostName
ID

IndicatesthehostnameID,whichisgenerated
bythesystemandcannotbechanged.

Alias

Indicatestheuser-defineddevicenamethat
containsamaximumof80characters.

Auto

IP
distribution
modes

Indicatesamodeinwhichthedeviceis
assignedanIPaddressautomatically.

DHCP

Indicatesamodeinwhichthedeviceis
assignedanIPaddressbyusingarouteror
switchwithaDHCPserver.

Static

Indicatesamodeinwhichthedeviceis
assignedanIPaddressmanually.Inthiscase,
enteranIPaddress(169.254.x.x)in IP
Address and255.255.0.0in SubnetMask.

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GUI
Element

Attribute Description

IPAddress

Network
parameter
s

IndicatesthedeviceIPaddress,whichcanbe
setonlywhenthestaticmodeisselected.

Subnet
Mask

Indicatesthedevicesubnetmask,whichcan
besetonlywhenthestaticmodeisselected.

OK

Buttons

Savescurrentsettings,appliesthemtothe
device,andclosesthisdialogbox.

Cancel

Cancelscurrentsettingsandclosesthisdialog
box.

Apply

Savescurrentsettingsandappliesthemtothe
devicewithoutclosingthisdialogbox.

Note:

IfanychangesaremadetotheIPdistributionmodes,forexampleitis

changedfrom Static to Auto or DHCP,restartthedeviceandsearchit
againinthecontrolsoftware.

MatrixSettingIntroduction

Onthehomescreenofthecontrolsoftware,the Scene areadisplaysthe
statusofallTXandRXconnections.

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GUIElement Attribute Description

Create

Buttons

Createsanewconfigurationscene.
Modify Modifiesthecurrentconfigurationscene.
Remove Deletesthecurrentconfigurationscene.

Apply

Appliestheconfigurationconnectionsettingsto

theconnecteddevices.

Applied
automatically

Option

Indicatesthatsettingsareappliedimmediately

afteryouconfiguretheintersectionbetweenTX

andRX.

Status Icons

Indicatesthatthematrixcreatedbydevices

isrestored.

Indicatesthatmatrixsettingsarein

progress.

Indicatesthatmatrixsettingsareapplied

successfully.

Indicatesthatmatrixsettingsfailtobe

applied.

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CreatingtheSceneWindow

1.Click Create inthe Scene area,the AddScene dialogboxisdisplayed.

2.Changetheconfigurationlayout,forexampleset Name to3x3and Size

to3x3.

3.Click OK.

Note:

Tomodifythecurrentconfigurationlayout,click Modify onthetoolbar.

SceneAreaWindowInstruction

YoucanrightclickacellintheSceneareatoperformtheoperationsfromthe
shortcutmenu.

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GUIElement Description

ChangeTX

SelectsTXfromthesearcheddevices.

ChangeRX

SelectsRXfromthesearcheddevices.
RemoveTX DeletestheTXfromthesearcheddevices.
RemoveRX DeletestheRXfromthesearchdevices.
SelectAll Selectsallthecellsinthe Scene area.
RemoveAll Removeallthedevicesinthe Scene area.
Combine Notsupported.
Split Notsupported.
VideoWallProperties Notsupported.
TurnOSDOn Notsupported.
TurnOSDOff Notsupported.

Remotecontrol

IRremotetosendIRcommandstocontrolthe

sourceordevicefromyourcomputer.

Serial

SendscommandstoaRS232deviceconnected

toN363orN373/N383fordeviceconfiguration

andcontrol.

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Note:

YoucanalsoclickanddragthedesiredTXandRXfromthe Devices listto

cellsinthe Scene areaandapplytheconfigurationconnectionsettings.

SettingaMatrix

Youcansetamatrixthroughthecontrolsoftwaretocontrolandmanageall
theconnecteddevicesinanetwork.Thissectiontakesa2x2matrixasan
example.

Preparations:

l FourencoderN363s
l TwodecoderN373s
l TwodecoderN383s
l One10/100Base-TEthernetswitch.
l FourHDMIsourcedevices
l Fourdisplaydevices
l Acomputer
l EightHDMIcablesandeightCAT5e/6cables

HardwareConnection:

项目符号和编号

andyxh2013-07-1817:10

带格式的:

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1.ConnectoneDVDplayer,oneXbox,twoAppleTVstofourN363viafour
HDMIcables.

2.ConnecttheN363stothe10/100Base-TEthernetswitchwithfour
CAT5e/6cables.

3.ConnectfourTVstotwoN373sandtwoN383sviafourHDMIcables.

4.ConnecttheN373sandN383stotheswitchwithfourCAT5/6cables.

5.ConnectyourcomputertotheswitchwithaCAT5e/6cable.

6.Poweronallthedevices.

Note:

Iftheswitchdoesn’tsupportPoEfunction,connecttheN373sandN383s

tothepowersupplies.

Operation:

1.Double-click HDMIoverIPConsole.exe tolaunchthecontrolsoftware;
Select EX363/EX373/EX383 from Product list;ClickSearch asshown
belowtostartsearchingTX/RX,andeightdevicesarefound.

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2.Click Create tocreatea2x2configurationscene.

3.ClickOK,2x2configurationsceneiscreatedasshown
below.

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4.ConfiguretheintersectionbetweenTXandRXindifferentcellsinthe
Scene area.

1)Rightclickthefirstcell,choose ChangeRX andthenRX383-1.

2)Rightclickthefirstcell,choose ChangeTX andthen EX363-1.

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3)RepeattheabovestepstoselectEX363-2， EX363-3，EX363-4for

EX383toconfiguretheintersectionbetweenTXandRXinthefirstcell.
Andclick Apply tomakethechangestoTXandRXtakeeffective.

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4)ConfiguretheintersectionbetweenTXandRXinothercellsinthe

samewayasabove.Thefinalsceneiscreatedasbelow.

ThenyoucanseethedisplaysconnectedtoN373sshowacompletepicture
fillingthescreen,thedisplaysconnectedtoN383sshowmultiplecomplete
pictureswiththeunoccupiedpartsshowsnothing.

Note:

l IfN383islinkedtoasingleN363,thedisplaywillshowacomplete

picturefillingthescreenasthatconnectedtoN373.

l After2x2matrixiscreated,youcanchangeTXandRXusingthe

controlsoftwaretoenjoydifferentviewingeffects.

ConfigurationFilesManagement

Whenthecontrolsoftwareisclosed,theWindowsoperatingsystemwould
savetheconfigurationfile default.hoi totheworkingdirectoryofcurrentuser.

ViewingtheDefaultConfigurationFileDirectory

Youcanviewthedefaultdirectoryfromthe Import dialogboxdisplayedby

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38

clicking Import onthetoolbar.

Whenrunningthecontrolsoftwarenexttime,itwouldautomaticallyreadthe
configurationfile default.hoi.Donotmodifyordeletethe default.hoi.
Otherwise,errorsmaybeencounteredduringprogramrunning.

ExportorImporttheConfigurationFile

Onthehomescreenofthecontrolsoftware,youcan:
l Click Export onthetoolbartosavethecurrentdevicesandscene

configurationfiletoaspecifieddirectory.

l Click Import onthetoolbartoimportthesavedconfigurationfilefrom

thisdirectory.

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Logs

Thelogshaverecordedthesoftwareoperationanddevicecommunication
information,whichcanbeusedfortroubleshooting.

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UpgradingtheDevices

Youcanuse MaintainTool upgradingtooltoupgradethedevices.Youjust
needtoextracttheprovidedcompressionfiletoyourcomputerand
double-click MaintainTool.exe tostartitwithoutadditionalinstallation
processing.Thissectiontakes MaintainToolV1.2.B1.P1 asanexampleto
upgradeN363,N373andN383.

Warning:

Donotturnoffthedevicesduringtheupgradingprocess.Otherwiseitmay

causedamagetothedevices.

1.ConnectacomputertotheN363/N373/N383orconnectallofthemtoa
10/100Base-TEthernetswitchviaCAT5e/6cables.

2.SetastaticIPaddressandconfigureyourcomputerfirewallbyreferringto
SettingaStaticIPonYourComputerandConfiguringYourOperating
SystemFirewall.

3.Double-click MaintainTool.exe toruntheupgradingtool.

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4.ClickSearch todetectanddisplaythedevicesinthe Devices list.

5.UpgradeaN363.

1)ClickaN363inthe Devices listtodisplaythedevicesystemdialog

box.

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2)Click Upgrade tab.

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3)Click Open for Encoder.

4)SelectthebinfilefortheN363.

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5)Click Open for UpgradeAgent toselectacompressionfilefromthe

directory.

6)Click Start toruntheupgrading.Itmaytakeafewseconds.

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Note:

Whentheupgradeiscomplete,thedevicewillreboottomakethe

operationstakeeffect.

6.Therestdevicescanbeupdatedinthesameway.

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Troubleshooting

1.Why HDMIoverIPconsole or Maintaintool cannotfindanydevices?

• ChecktheWindowsFirewall.

TakingWindows7asanexample:Click Start menu,goto ControlPanel
> SystemandSecurity > WindowsFirewall > AllowedPrograms,
highlight ConfigurationtoolforHDMIoverIP,check Home/Work
(Private) and Public.

l ChecktheIPaddressandsubnetmaskofyourcomputer.Thenetwork

segmentforIPaddressis169.254.x.x andthesubnetmaskis

255.255.0.0,thecomputerandTX/RXshouldbeinthesamenetwork
segment.Formoreinformation,seeSettingaStaticIPonYour
Computer.

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l ChecktheIGMPsnoopingstatusinswitch.Thisfunctionshouldbe

enabled.

2.WhyTVshowsnopicturewithRXconnected?

l Checkthatpowersuppliesofallthedevicesarepoweredon.
l Checkthatallthecablesarequalifiedandconnectedproperly.
l Checkthatthedisplayworksproperly,andthatsourcedeviceshave

normalsignalsoutput.

l CheckthatTXandRXarelinkedbasedonstatusofthe Link indicators

onRX.Fordetails,seedescriptioninPanel.Iflinkexceptionsexist,link
TXandRXusingthecontrolsoftwareonyourcomputer.

l Checkthattheresolutionsofthesourcedevices.TXsupportsinput

resolutions480i,480p,576i,576p,720p,1080i,1080p.

l Checkthatyoursinkisswitchedtothecorrectsourceinputmode,such

asswitchingtoHDMI1ifHDMI1interfaceisconnectedtotheN353viaa
HDMIcable.

l CheckthatnocompatibilityissuesexistbetweenRXandsink.Ifso,

replacethesinkwithothermodels.Checkthatpowersuppliesofallthe
devicesarepoweredon.

l TheswitchsupportsIGMPsnoopingandthisfunctionisenabled.

Note:

Formoreinformation,see HDIPProductFAQ.

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48

ProductService

Maintenance

Cleanthisunitwithasoft,drycloth.Neverusealcohol,paintthinneror
benzinetocleanthisunit.

ProvidedService

1. DamageRequiringservice: Theunitshouldbeservicedbyqualified
servicepersonnelif:

Ø TheDCpowersupplycordorACadapterhasbeendamaged;
Ø Objectsorliquidshavegottenintotheunit;
Ø Theunithasbeenexposedtorain;
Ø Theunitdoesnotoperatenormallyorexhibitsamarkedchangein

performance;

Ø Theunithasbeendroppedorthecabinetdamaged.

2. ServicingPersonnel: Donotattempttoservicetheunitbeyondthat
describedintheseoperatinginstructions.Referallotherservicingto
authorizedservicingpersonnel.

3. Replacementparts: Whenpartsneedreplacingensuretheserviceuses
partsspecifiedbythemanufacturerorpartsthathavethesame
characteristicsastheoriginalparts.Unauthorizedsubstitutesmayresultin
fire,electricshock,orotherhazards.

4. Safetycheck: Afterrepairsorservice,asktheservicetoperformsafety
checkstoconfirmthattheunitisinproperworkingcondition.

Mail-InService

Whenshippingtheunit,carefullypackandsenditprepaid,adequately
insuredandpreferablyintheoriginalcarton.Includealetterdetailingthe
complaintandprovideadaytimephoneand/oremailaddresswhereyoucan

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bereached.
Ifrepairisneededduringthelimitedwarrantyperiodthepurchaserwillbe
requiredtofurnishasalesreceipt/proofofpurchaseindicatingdateof
purchase,amountpaidandplaceofpurchase.Customerwillbechargedfor
therepairofanyunitreceivedwithoutsuchproofofpurchase.

Warranty

Ifyourproductdoesnotworkproperlybecauseofadefectinmaterialsor
workmanship,GrandbeingCompany(referredtoas “thewarrantor”)will,for
thelengthoftheperiodindicatedasbelow, （ Parts(1)Year， Labor(90)
Days） whichstartswiththedateoforiginalpurchase(“LimitedWarranty
period”),atitsoptioneither(a)repairyourproductwithneworrefurbished
parts,or(b)replaceitwithaneworarefurbishedproduct.Thedecisionto
repairorreplacewillbemadebythewarrantor.
Duringthe “Labor” LimitedWarrantyperiodtherewillbenochargeforlabor.
Duringthe “Parts” warrantyperiod,therewillbenochargeforparts.Youmust
mail-inyourproductduringthewarrantyperiod.ThisLimitedWarrantyis
extendedonlytotheoriginalpurchaserandonlycoversproductpurchased
asnew.Apurchasereceiptorotherproofoforiginalpurchasedateisrequired
forLimitedWarrantyservice.

WarrantyLimitsandExclusions

1. ThisLimitedWarrantyONLYCOVERSfailuresduetodefectsin
materialsorworkmanship,andDOESNOTCOVERnormalwearand
tearorcosmeticdamage. TheLimitedWarrantyALSODOESNOT

COVERdamageswhichoccurredinshipment,orfailureswhichare
causedbyproductsnotsuppliedbythewarrantor,orfailureswhichresult
fromaccidents,misuse,abuse,neglect,mishandling,misapplication,
alteration,faultyinstallation,set-upadjustments,maladjustmentof
consumercontrols,impropermaintenance,powerlinesurge,lightning
damage,modification,orservicebyanyoneotherthanaFactoryService

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CenterorotherAuthorizedService,ordamagethatisattributabletoactsof
God.

2. Therearenoexpresswarrantiesexceptaslistedunder “limited

warrantycoverage”.Thewarrantorisnotliableforincidentalor
consequentialdamagesresultingfromtheuseofthisproduct,or
arisingoutofanybreachofthiswarranty. (Asexamples,thisexcludes

damagesforlosttime,costofhavingsomeoneremoveorre-installan
installedunitifapplicable,traveltoandfromtheservicelocation,lossofor
damagetomediaorimages,dataorotherrecordedcontent.Theitems
listedarenotexclusive,butareforillustrationonly.)

3.Partsandservice,whicharenotcoveredbythislimitedwarranty,are
yourresponsibility.

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Glossary

Acronym CompleteTerm

DHCP DynamicHostConfigurationProtocol
EDID ExtendedDisplayIdentificationData
HDCP High-bandwidthDigitalContentProtection
HDMI HighDefinitionMultimediaInterface
IR Infra-red
LAN LocalAreaNetworks
OSD OnScreenDisplay
PoE PoweroverEthernet
RX Receiver
TX Transmitter

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GrandbeingTechnologyCo.,Ltd.
Address:

B-301,ScienceandTechnologyBuildingPhase11,
1057NanhaiRd,NanshanDistrict,Shenzhen,P.P.China
Tel:[phone] Fax:[phone]
PostCode:518067

www.grandbeing.biz

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