17
EN
5. MAINTENANCE IN CASE OF BREAKAGE
If the appliance breaks, disconnect it from the mains and turn off water.
Before ringing Customer Service, check the chart below.
FAILURE CAUSE SOLUTION
The oven doesn’t start The door is not closed but open Check that the door is closed
Micro switch doesn’t indicate closed
door
Contact specialised technician for
repair (Assistance Service)
The fan stops while the oven is on
Safety thermostat measure motor Turn off the oven and wait for the
motor’s thermal protection to reset
itself. If the problem persists call
a specialised repair technician
(Assistance Service)
Motor capacitor break Contact specialised technician for
repair (Assistance Service)
Internal light does not work Loose lamp Correctly fit the lamp into the lamp
holder
Replace the lamp (see ordinary
maintenance)
Blown lamp
There is no water inflow from
the humidifier pipes
Water inlet closed Open water inlet
Incorrect connection to the water
supply system
Check connection to the water
supply system
The water filters are blocked
by impurities at the top
Clean the filters
Non-uniform cooking The fans no long invert the
direction of rotation
Contact specialised technician for
repair (Assistance Service)
One of the fans not operating
Failure of one of the resistances
The oven is completely OFF Supply voltage failure Restore power supply voltage
Incorrect connection to the power
supply network
Check connection to the power
supply network
Safety thermostat measure Contact specialised technician for
repair (Assistance Service)
Water leaking from the gaskets
with the door open
Dirty lining Clean the lining with a damp cloth
Damaged gasket Contact specialised technician for
repair (Assistance Service)
Problem regarding the closure
of the door
Contact specialised technician for
repair (Assistance Service)
If the problem persists we advise you to consult
a retailer of manufacturer asking for Assistance
Service specifying the problem and supplying the
code (Art.) and appliance Ser N°. This information
is provided on the INFORMATION PLATE on the
side of the machine.