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Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the
National Traffic and Motor Vehicle Safety Act. Graco Children's Products
has decided that a defect, which relates to motor vehicle safety, exists in
some of its SnugRide Infant Car Seats.
Our records indicate that you are a registered owner of a Graco SnugRide
Infant Car Seat or that you have called Graco's recall hotline. We hope that
the car seat has served you well.
A very small number of SnugRide Infant Car Seats have missing
components. If any of the components are missing or are misassembled,
the carrier may not securely attach to the base. In the event of a sudden
stop or crash, the carrier may detach from the base and possibly result in
serious injury or death.
To check if your SnugRide Infant Car Seat is affected, follow the steps below.
Once completed with the inspection, and all components are present and
secure, you can continue to use the car seat. If you find that any of the
components are missing or misassembled, DO NOT use the base and call
Graco at 1-800-345-4109 to receive a new seat or base.
You should continue to use your car seat, without the base. If you have given
the car seat to someone else, please forward this notice to the new owner.
You may submit a complaint to the Administrator, National Highway Traffic
Safety Administration, 400 Seventh Street, S.W. Washington, D.C. 20590 or
call the toll free Auto Safety Hotline at 888-327-4236 if you believe that Graco
has failed or is unable to remedy without charge within a reasonable time.
We apologize for this inconvenience and thank you for using Graco Children's
Products.
FOLLOW THESE INSTRUCTIONS TO DETERMINE IF YOUR SNUGRIDE CAR SEAT IS AFFECTED.
PLEASE NOTE: All affected model numbers listed may also begin with the letter “A”.
STEP 1.
Determine which model you have from those listed below:
If you ordered a base through Graco Customer Service, your model number may not appear in the list below.
You MUSTproceed through all the steps to make sure your SnugRide is not affected.
MODELS AFFECTED:
STEP 2. CARSEAT
Check that metal "U"-bars are on the underside of the car seat.
IF "U"-BARS ARE MISSING,
DO NOT USE THIS CAR SEAT WITH A BASE.
PLEASE CALL 1-800-345-4109 TO RECEIVE AREPLACEMENT CAR SEAT
AND INSTRUCTIONS ON HOW TO RETURN YOUR CAR SEAT TO GRACO.
Metal “U”-bars
Graco Children’s Products Inc.
Corrective Action
150 Oaklands Boulevard
Exton, PA19341
8402L03
840301
840302
840303
8442GMP
8442LBLW
8442LCYP
8442LMAD
8444LHAB
8444LHIG
8446LFKB
8446LVIN
8447LHAV
8448LSAR
8463AMB
8463GMP
8463JUN
8463YL
8464MAC
8464MEL
8602AMB
8602GMPCA
8602JUN
8602JJJCA
8602MAN
8603MACCA
8603MIC
8603MLL
8605HABCA
8605HIG
8605KER
8605KERCA
8605PLT
8607LAG
8607NGS
8607NGSCA
8608DIA
8609FOF
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STEP 4.
CHECK for missing metal pins and metal hooks on base.
Locate the metal pins and metal hooks on the base exactly
as shown.
MAKE SURE that there is a metal hook and a metal pin in
the base in both locations.
IF ANY METAL PINS AND METAL HOOKS ARE MISSING,
DO NOT use this product.
PLEASE CALL 1-800-345-4109 TO RECEIVE
A REPLACEMENT BASE AND INSTRUCTIONS ON
HOW TO RETURN YOUR BASE TO GRACO.
YOU CAN CONTINUE TO USE YOUR CAR SEAT,
WITHOUT THE BASE.
PIN
HOOK
STEP 3.
CHECK the rear of your carseat to
make sure that the red hook is in place.
If red hook is missing or misassembled,
DO NOT USE THIS PRODUCT.
PLEASE CALL 1-800-345-4109 TO
RECEIVE A REPLACEMENT CAR SEAT
AND INSTRUCTIONS ON HOW TO
RETURN YOUR CARSEAT TO GRACO.
CORRECT — RED HOOK ATTACHED
INCORRECT
MISSING RED HOOK
STEP 5.
After inspection is complete and metal pins, metal hooks, red hook and “U”-bars are present and secure, you may continue to use the car seat
and base.
INCORRECT
MISASSEMBLED RED HOOK
RED POST
NOT
INSERTED
IN HOLE
MISSING
RED
HOOK
RED
HOOK
BASE
REAR OF CAR SEAT
REAR OF CAR SEAT
REAR OF CAR SEAT
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