Repair-Parts
Reactor 2 E-30 and E-XP2
Proportioning System
Electric, Heated, Plural Component Proportioning System. For spraying polyurethane foam and
polyurea coatings. For professional use only. Not approved for use in explosive atmospheres or
hazardous locations.
Important Safety Instructions. Read all warnings and instructions in
this manual. Save these instructions.
333024F
EN
PROVEN QUALITY. LEADING TECHNOLOGY.
WLE
Contents
Warnings .............................................................3
Important Isocyanate Information........................... 7
Models................................................................. 9
Approvals........................................................... 11
Accessories........................................................11
Supplied Manuals............................................... 12
Related Manuals ................................................ 12
Troubleshooting..................................................13
Troubleshoot Errors ..................................... 13
Pressure Relief Procedure .................................. 43
Shutdown...........................................................44
Flushing............................................................. 46
Repair................................................................ 47
Before Beginning Repair...............................47
Flush Inlet Strainer Screen ........................... 47
Change Pump Lubricant............................... 48
Remove Pump............................................. 49
Install Pump ................................................ 50
Repair Drive Housing...................................51
Repair Electric Motor.................................... 54
Repair Circuit Breaker Module......................55
Replace Fluid Inlet Sensor............................ 56
Replace Pressure Transducers ..................... 56
Replace Fans ..............................................57
Repair Primary Heater..................................60
Repair Heated Hose..................................... 64
Repair Fluid Temperature Sensor
(FTS)............................................. 66
Replace Power Supply.................................69
Replace Surge Protector .............................. 69
Replace Advanced Display Module
(ADM) ............................................ 69
Replace Motor Control Module (MCM)........... 70
Software Update Procedure.......................... 70
Replace Temperature Control Module
(TCM)............................................ 70
Parts.................................................................. 71
Electrical Schematics.......................................... 91
Reactor 2 Repair Spare Parts Reference ............. 94
Performance Charts............................................ 95
Technical Specifications...................................... 98
Notes ............................................................. 100
Graco Extended Warranty for Reactor® 2
Components ....................................... 101
2
333024F
Warnings
Warnings
The following warnings are for the setup, use, grounding, maintenance, and repair of this equipment. The
exclamation point symbol alerts you to a general warning and the hazard symbols refer to procedure-specific
risks. When these symbols appear in the body of this manual or on warning labels, refe r back to these
Warnings. Product-specific hazard symbols and warnings not c overed in this section may appear throughout
the body of this manual where appli c abl e.
WARNING
ELECTRIC SHOCK HAZARD
This equipment must be grounded. Improper grounding, setup, or usage of the system can
cause electric shock.
• Turn off and dis connect power at main switch before disconnecting any cables and before
servicing or installing equipment.
• Connect only to grounded power source.
• All electrical wiring must be done by a qualified electrician and comply with all local codes
and regulations.
• Do not expose to rain. Store indoors.
TOXIC FLUID OR FUMES
Toxic fluids or fumes can cause serious injury or death if splashed in the eyes or on skin,
inhaled or swallowed.
• Read Safety Data Sheet (SDS) for handling instructions and to know the specific hazards of
the fluids you are using, including the effects of long-term exposure.
• When spraying, servicing equipment, or when in the work area, always keep work area
well ventilated and always wear appropriate personal protective equipment. See
Protective Equipment
• Store hazardous fluid in approved containers, and dispose of it according to applicable
guidelines.
PERSONAL PROTECTIVE EQUIPMENT
Always wear appropriate personal protectiv e equipment and cover all skin when spraying,
servicing equipment, or when in the work area. Protective equipment helps prevent serious
injury, including long-term exposure; inhalation of toxic fumes, mists or vapors; allergic reaction;
burns; eye injury and hearing loss. This protective equipment includes but is not limited to:
• A properly fitting respirator, whi ch may include a supplied-air respirator, chemically
impermeable gloves, protective clothing and foot coverings as recommended by the fluid
manufacturer and local regulatory authority.
• Protective eyewear and hearing protecti on.
warnings in this manual.
Personal
333024F 3
Warnings
WARNING
SKIN INJECTION HAZARD
High-pressure fluid from gun, hose leaks, or rup tured com ponents will pierce skin. This may
look like just a cut, but it is a serious injury that can result in amputation.
treatment
• Do not spray without tip guard and trigger guard installed.
• Engage trigger lock when not spraying.
• Do not point gun a t anyone or at any part of the body.
• Do not put your hand over the spray tip.
• Do not stop or deflect leaks with your hand, body, glove, or rag.
• Follow the
or servicing equipment.
• Tighten all fluid connections before operating the equipment.
• Check hoses and couplings daily. Replace worn or damaged parts immediately.
FIRE AND EXPLOSION HAZARD
.
Pressure Relief Procedure
when you stop spraying an d before cleaning, checking,
Get immediate surgical
Flammable fumes, such as solvent and pain t fumes, in
prevent fire and explosion:
• Use equipment only in well ventilated area.
• Eliminate all ignition sources; such as pilot lights, cigarettes, portable electric lamps, and
plastic drop cloths (potential static arc).
• Keep work area free of debris, including solvent, rags and gasoline.
• Do not plug or unplug power cords, or turn power or light switches on or off when flammable
fumes are present.
• Ground all equipment in the work area. See
• Use only grounded hoses.
• Hold gun firmly to side of grounded pail when triggering into pail. Do not use pail liners unless
they are antistatic or conductive.
•
Stop operation immediately
equipment until you identify and correct the problem.
• Keep a working fire extinguisher in the work area.
THERMAL EXPANSION HAZARD
Fluids subjected to heat in confined spaces, including hoses, can create a rapid rise in pressure
due to the thermal expansion. Over-pressurization can result in eq u ipment rupture and serious
injury.
• Open a valve to relieve the fluid expansion during heating.
• Replace hoses proactively at regular intervals based on your operating conditions.
if static sparking occurs or you feel a shock.Do not use
Grounding
work area
instructions.
canigniteorexplode.Tohelp
4
333024F
Warnings
WARNING
PRESSURIZED ALUMINUM PARTS HAZARD
Use of fl ui ds that are incompatible with aluminum in pressu riz ed equipment can cause serious
chemical reaction and equipment rupture. Failure to follow this warning can result in death,
serious injury, or property damage.
• Do not use 1,1,1-trichloroethane, methylene chloride, other halogenated hydrocarbon
solvents or fluids containing such solvents.
• Many other fluids may co ntain chemicals that can react with aluminum. Contact your material
supplier for compatibility.
PLASTIC PARTS CLEANING SOLVENT HAZARD
Many solvents can degrade plastic parts and cause them to fail, which could cause serious
injury or property damage.
• Use only compatible water-based solvents to clean pl as tic structural or pressure-containing
parts.
•See
Technical Data
solvent manufacturer’s MSDSs and recommendations.
in this and all other equipment instruction manuals. Read fluid and
EQUIPMENT MISUSE HAZARD
Misuse can cause death or serious injury.
• Do not operate the unit when fatigued or under the influence of drugs or alcohol.
• Do not exceed the maximum working pressure or temperature rating of the lowest rated
system component. See
• Use fluids and solvents that are compatible with equipment wetted parts. See Technical Data
in all equipment manuals. Read fluid and solvent manufacturer’s warnings. For complete
information about your material, request MSDS from distribu tor or retailer.
• Do not leave the work area while equipment is energized or under pressure.
• Turn off all equipment and follow the
• Check equipment daily. Repair or replace worn or damaged parts immediately with genuine
manufacturer’s replacement parts only.
• Do not alter or modify equipmen t. Alterations or modifications may void agency approvals
and create safety hazards.
• Make sure all equipment is rated and approved for the environment in which you are using it.
• Use equipment only for its intended purpose. Call your distributor for information.
• Route hoses and cables away from traffic areas, sharp edges, moving parts, and hot surfa ces.
• Do not kink or over bend hoses or use hoses to pull equipment.
• Keep children and animals away from work area.
• Comply with all applicable safety regulations.
MOVING PARTS HAZARD
Technical Data
Pressure Relief Procedure
in all equipment manuals.
when equipment is not in use.
Moving parts can pinch, cut or amp utate fingers and other body parts.
• Keep clear of moving parts.
• Do not operate equipment with protective guards or covers removed.
• Pressurized equipment can start without warning. Before checking, moving, or servicing
equipment, follow the
333024F 5
Pressure Relief Procedure
and disconnect all power sources.
Warnings
WARNING
BURN HAZAR D
Equipment surfaces and fluid that is heated can become very hot during operation. To avoid
severe burns:
• Do not touch hot fluid or equipment.
6 333024F
Important Isocyanate Information
Important Isocyanate Information
Isocyanates (ISO) are catalysts used in two component materials.
Isocyanate Conditions
Spraying or dispensing fluids that contain isocyanates creates potentia lly harmful mists, vapors, and
atomized particulates.
• Read and understand the fluid manufacturer’s warnings and Safety Data Sheet (SDS) to know specific
hazards and precautions related to isocyanates.
• Use of isocyanates involves potentially hazardous procedures. Do not spray with this equipment unless
you are trained, qualified, and have read and understood the information in this manual and in the fluid
manufacturer’s application instructions and SDS.
• Use of inco rrectly maintained or mis-adjusted equipment may result in improperly cured material, which
could cause off gassing and offensive odors. Equipmen t must be carefully maintained and adjusted
according to instructions in the manual.
• To prevent inhalation of isocyanate mists, vapors and atomized particulates, everyone in the work
area must wear appropriate respiratory protection. Always wear a properly fitting respirator, which
may include a supplied-air respirator. Ventilate the work area according to instructions in the fluid
manufacturer’s SDS.
• Avoid all skin contact with isocyanates. Everyone in the work area must wear chemically impermeable
gloves, protective clothing and foot coverings as recommended by the fluid manufacturer and local
regulatory authority. Follow all fluid manufactu rer recommendations, including those regarding handling
of contaminated clothing. After spraying, wash hands and face before eating or drinking.
• Hazard from exposure to is ocyanates continues after spraying. Anyone without appropriate personal
protective equipment must stay out of the work area during application and after application for the time
period specified by the fl uid manufactu rer. Generally this time period is at least 24 hours.
• Warn others who may enter work area of hazard from exposure to isocyanates. Follow the
recommendations of the fluid manufacturer and local regulatory authority. Posting a placard such as the
following outside the work area is recommended:
333024F
7
Important Isocyanate Information
Material Self-Ignition
Some materials may become self-igniting if a pplied
too thick. Read material manufacturer’s warnings
and SDS.
Keep Components A and B Separate
Cross-contamination can result in cured
material in fluid lines which could cause serious
injury or damage to equipment. To prevent
cross-contamination:
•
Never
interchange component A and component
Bwettedparts.
• Never use solvent on one side if it has been
contaminated from the other side.
Moisture Sensitivity of Isocyanates
Exposure to moisture (such as humidity) will cause
ISO to partially cure, forming small, hard, abrasive
crystals that become suspended in the fluid.
Eventually a film will form on the surface and the ISO
will begin to gel, increasing in viscosity.
NOTICE
Partially cured ISO will reduce performance and
the life of all wetted parts.
• Always use a sealed container with a desiccant
dryer in the vent, or a nitrogen atmosphere.
Never
store ISO in an open container.
• Keep the ISO pump wet cup or reservoir (if
installed) filled with appropriate lubricant. The
lubricant creates a barrier between the ISO and
the atmosphere.
• Use only moisture-proof hoses compatible with
ISO.
• Never use reclaimed solvents, which may
contain moisture. Always keep solvent
containers closed when not in use.
Changing Materials
NOTICE
Changing the material types used in your
equipment requires special attention to avoid
equipment damage and downtime.
• When changing materials, flush the equipment
multiple times to ensure it is thoroughly clean.
• Always clean the fluid inlet strainers after
flushing.
• Check with your material manufacturer for
chemical compatibility.
• When changing between e poxies and urethanes
or polyureas, disassemble and clean a ll fluid
components and change hoses. Epoxies often
have amines on the B (hardener) side. Polyureas
often have amines on the B (resin) side.
• Always lubricate threaded parts with an
appropriate lubricant when reassembling.
NOTE:
crystallization varies depending on the blend of ISO,
the humidity, and the temperature.
The amount of film formation and rate of
Foam Resins with 245 fa Blowing
Agents
Some foam blowing a gen ts will froth at temp eratu res
above 90°F (33°C) when not under pressure,
especially if agitated. To reduce frothing, minimize
preheating in a circulation system.
8 333024F
Models
Models
Reactor 2 E-30 and E-30 Elite
All elite systems include fluid inlet pressure and temperature sensors, Graco InSite™, and Xtreme-Wrap 50 ft
(15 m) head hose. For part numbers, see Accessories, page 11
Model
Proportioner
★ 272010 272011 272110 272111
Maximum Fluid Working
Pressure psi (MPa, bar)
Approximate Output per
Cycle (A+B) gal. (liter)
Max Flow Rate lb/min
(kg/min)
Total System Load †
(Watts)
Configurable Voltage
Phase
Full Load Peak Current*
Fusion AP Package
(Gun Part No.)
Fusion CS Package
(Gun Part No.)
Probler P2 Package
(Gun Part No.)
d Hose
Heate
15 m)
50 ft (
40 (scuff guard)
24K2
40 (Xtreme-Wrap)
24Y2
Heated Whip Hose
10 ft (3 m)
Graco Insite
Fluid Inlet Sensors (2)
™
E-30 Model E-30 Elite Model
10 kW 15 kW 10 kW 15kW
2000 (14, 140) 2000 (14, 140) 2000 (14, 140) 2000 (14, 140)
0.0272 (0.1034) 0.0272 (0.1034) 0.0272 (0.1034) 0.0272 (0.1034)
30 (13.5) 30 (13.5) 30 (13.5) 30 (13.5)
17,900 23,000 17,900 23,000
2301Ø230
3Ø∆
400
3ØY
2301Ø230
3Ø∆
400
3ØY
2301Ø230
3Ø∆
400
3ØY
2301Ø230
3Ø∆
400
3ØY
78 50 34 100 62 35 78 50 34 100 62 35
AP2010
(246102)
CS2010
(CS02RD)
P22010
(GCP2R2)
24K24
Qty:
246050 246050 246050 246050
0
1
AH2010
(246102)
CH2010
(CS02RD)
PH2010
(GCP2R2)
0
24K24
Qty:
5
AP2011
(246102)
CS2011
(CS02RD)
P22011
(GCP2R2)
0
24K24
Qty:
1
AH2011
(246102)
CH2011
(CS02RD)
PH2011
(GCP2R2)
0
24K24
Qty:
5
AP2110
(246102)
CS2110
(CS02RD)
P22110
(GCP2R2)
24Y24
Qty:
✓✓
✓✓
0
1
AH2110
(246102)
CH2110
(CS02RD)
PH2110
(GCP2R2)
0
24Y24
Qty:
5
AP2111
(246102)
CS2111
(CS02RD)
P22111
(GCP2R2)
24Y24024Y24
Qty:
1
AH2111
(246102)
CH2111
(CS02RD)
PH2111
(GCP2R2)
Qty:
0
5
Full load amps with all devices operating at
*
maximum capabilities. Fuse requirements at
various flow rates and mix chamber sizes
may be less.
Total system watts used by system, based on
maximum heated hose length for each unit.
• E–30andE–XP2series: 310ft(94.5m)
maximum heated hose length, including
whip hose.
★
See Approvals, page 11.
Packages include gun, heated hose, and
whip hose. Elite packages also include Graco
InSite and fluid inlet sensors.
Low line input voltage will reduce power
available and heaters will not perform at full
capacity.
Voltage Configurations Key
Phase
Ø
∆
DELTA
YWYE
333024F 9
Models
Reactor 2 E-XP2 and E-XP2 Elite
All elite systems include fluid inlet p ressure and temperature sensors, Graco InSite™, and Xtreme-Wrap 50 ft
(15 m) head hose. For part numbers, see Accessories, page 11
Model
Proportioner
Maximum Fluid Working
Pressure psi (MPa, bar)
Approximate Output per
Cycle (A+B) gal. (liter)
Max Flow Rate gpm/min
(l/min)
Total System Load †
(Watts)
Configurable Voltage
Phase
Full Load Peak Current
(amps)
Fusion AP Package
(Gun Part No.)
Probler P2 Package
(Gun Part No.)
Heated Hose
50 ft (15 m)
Heated Whip Hose
10 ft (3 m)
Graco InSite
Fluid Inlet Sensors (2)
★ 272012 272112
*
™
E–XP2 Model E–XP2 Elite Model
15 kW 15 kW
3500 (24.1, 241) 3500 (24.1, 241)
0.0203 (0.0771) 0.0203 (0.0771)
2(7.6) 2(7.6)
23,000 23,000
230 1Ø 230 3Ø∆ 400 3ØY 230 1Ø 230 3Ø∆ 400 3ØY
100 62 35 100 62 35
AP2012
(246100)
P22012
(GCP2R0)
24K241
(scuff guard)
246055 246055
AP2112
(246100)
P22112
(GCP2R0)
24Y241
(Xtreme-Wrap)
✓
✓
Full load amps with all devices operating at
*
maximum capabil iti es . Fuse requirements
at various flow rates and mix chamber sizes
may be less.
Total system watts used by system, based on
maximum heated hose length for each unit.
• E–30 and E–XP2 series: 310 ft (94.5 m)
maximum heated hose length, including
whip hose.
★
See Approvals, page 11.
10 333024F
Packages include gun, heated hose, and
whip hose. Elite packages also include
GracoInSiteandfluidinletsensors.
Low line input voltage wil l reduce power
available and heaters will not perform at full
capacity.
Voltage Configurations Key
Phase
Ø
∆
DELTA
YWYE
Approvals
Approvals
Intertek approvals apply to proportioners without
hoses.
Proportioner Approvals:
9902471
Conforms to ANSI/UL Std. 499
Certified to CAN/CSA Std. C22.2 No. 88
Accessories
Kit Number Description
24U315
24U314 Wheel and Handle Kit
24T280
16X521
24N449 50 ft (15 m) CAN cable (for remote
24K207
24U174 Remote Display Module Kit
24K337 Light Tower Kit
15V551 ADM Protective Covers (10 pack)
15M483 Remote Display Module Protective
24M174
121006
Air Manifold Kit (4 outlets)
GracoInSiteKit
Graco InSite Extension cable 24.6 ft
(7.5 m)
display module)
Fluid Temperature Sensor (FTS)
with RTD
Covers (10 pack)
Drum Level Sticks
150 ft (45 m) CAN cab le (for remote
display module)
24N365
RTD Test Cables (to aide resistance
measurements)
333024F
11
Supplied Manuals
Supplied Manuals
The following manuals are shipped with the Reactor
2. Refer to these manuals for detailed equipment
information.
Manuals are also available at www.grac o.com.
Manual Description
333023 Reactor 2 E-30 and E-XP2
Operation
333091
333092 Reactor 2 E-30 and E-XP2
Reactor 2 E-30 and E-XP2 Startup
Quick Guide
Shutdown Quick Guide
Related Manuals
The following manuals are for accessories used with
the Reactor.
Component Manuals in English:
Manuals are available at www.graco.com.
System Manuals
333023
Displacement Pump Manual
309577 Electric Reactor Displacement Pump,
Feed System Manuals
309572 Heated Hose, Instructions-Parts
309852
309815 Feed Pump Kits, Instructions-Parts
309827
Spray Gun Manuals
309550
312666
313213
Accessory Manuals
3A1905
3A1906 Light Tower Kit, Instructions-Parts
3A1907 Remote Display Module Kit,
332735
332736 Handle and Wheel Kit,
333276
Reactor 2 E-30 and E-XP2 Operation
Repair-Parts
Circulation and Return Tube Kit,
Instructions-Parts
Feed Pump Air Supply Kit,
Instructions-Parts
Fusion ™ AP Gun
Fusion ™ CS Gun
®
Probler
Feed Pump Shutdown Kit,
Instructions-Parts
Instructions-Parts
Air Manifold Kit, Instructions-Parts
Instructions-Parts
Graco InSite ™ Kit, Instructions-Parts
P2 Gun
12
333024F
Troubleshooting
Troubleshooting
Troubleshoo
There are three types of errors that can occur. Errors
are indicated on the display as well as by the light
tower (optional).
Error Description
Alarms
Deviations
t Errors
A paramete
the proces
a level req
system to s
alarm nee
addresse
A parameter critical
to the process has
reachedalevel requiring
attention, but not
sufficient enough to
stop the system at this
time.
rcriticalto
s has reached
uiring the
top. The
ds to be
dimmediately.
1. Press the soft key for help with the active error.
Note
Press or to return to the
previously displayed screen.
2. TheQRcodescreenwillbedisplayed.Scan
theQRcodewithyoursmartphonetobesent
directly to online troubleshooti ng for the active
error code. Otherwise, manually navigate to
http://help.graco.com and search for the active
error.
Advisories
See Error Codes, page 13 for causes and solutions
to each error code.
oubleshoot the error:
To tr
A parameter that is
not immediately critical
to the process. The
advisory needs attention
to prevent more serious
issues in the future.
3. If no internet connection is available, see
Error Codes, page 13 for c auses and solutions
for each error code.
Error Codes
Note
When an error occurs be sure to determine the code b efo re resetting it. If you forget which error code
occurred, see the Errors screen to view the last 200 errors, with date, time, and description.
333024F 13
Troubleshooting
Error Location Type Description
A1NM
A4DA Heater A
MCM
Low Motor Current
High Current A
Cause Solution
Loose/broken
connection.
Bad Motor. Disconnect motor output
Short circuit in
heater wiring.
Bad Heater. Confirm resistance of
Check for loose wire
terminations at MCM motor
connector.
connector from MCM.
Confirm less than 8 ohms
resistance between each
pair of motor power leads
(M1toM2,M1toM3,M2to
M3). If any readings greater
than 8 ohms, check motor
wiring for damage and/or
loose terminations.
Check wiring for touching
wires.
heater. Heater resistance
should be 18–21 Ω for
each heater element, 9–12
Ω combined for 10 kW
systems, and 6-8 Ω for
15 kW systems. If out of
tolerance, replace heater
element.
A4DB Heater B
A4DH Hose
High Current B
High Current Hose Short circuit in
Short circuit in
heater wiring.
Bad Heater.
hose wiring.
Check wiring for touching
wires.
Confirm resistance of
heater. Heater resistance
should be 9-12 Ω for 10
kW systems and 6-8 Ω for
15 kW systems. If out of
tolerance, replace heater.
Check continuity of
transformer windings.
Normal readings are about
0.2Ω on both primary and
secondary. If reading is 0Ω
replace transformer.
Check for shorts between
the primary winding and the
support frame or enclosure.
14
333024F
Troubleshooting
Error Location Type Description
A4NM
A7DA Heater A
A7DB Heater B
A7DH Hose
MCM
High Motor Current
Unexpected CurrentAShorted TCM If error cannot be cleared
Unexpected CurrentBShorted TCM If error cannot be cleared
Unexpected Current
Hose
Cause Solution
Short circuit of
motor wiring.
Motor will not
rotate.
Damaged gear
train.
Chemical pump is
stuck.
Shorted TCM If error cannot be cleared
Check wiring to the motor
to ensure no bare wires are
touching and that no wires
are shorted to ground.
Remove pump gear
housings from motor
and check that motor shaft
rotates freely in direction
indicated on motor housing.
Check pump gear trains
for damage and repair or
replace as necessary.
Repair or replace chemical
pump.
or regenerates consistently,
replace module.
or regenerates consistently,
replace module.
or regenerates consistently,
replace module.
333024F 15
Troubleshooting
Error Location Type Description
A8DA Heater A
A8DB Heater B
A8DH Hose
CACM MCM MCM Communica-
No Current A
No Current B
No Current Hose
tion Error
Cause Solution
Tripped circuit
breaker.
Loose/broken
connection.
Tripped circuit
breaker.
Loose/broken
connection.
Tripped circuit
breaker.
Loose/broken
connection.
Module does not
have software.
Visually check circuit
breaker for a tripped
condition.
Check heater wiring for
loose wires.
Visually check circuit
breaker for a tripped
condition.
Check heater wiring for
loose wires.
Visually check circuit
breaker for a tripped
condition.
Check heater wiring for
loose wires.
Insert a system token into
the ADM module and cycle
the power. Wait until the
upload is complete before
removing the token.
Dial set to wrong
position.
No 24 VDC supply
to module.
Loose or broken
CAN cable.
Ensure the MCM dial is set
to the correct position: 2 for
E-30, 3 for E-XP2
Green light on each module
should be lit. If green light is
not lit, check to make sure
each CAN cable connection
is tight. Verify the power
supply is outputting 24
VDC. If not, check power
supply wiring. If wiring is
okay, replace the power
supply.
Check the CAN cables
running between GCA
modules and tighten of
needed. If the problem
still persists move each
cable around the connector
and watch the flashing
yellow light on the GCA
modules. If the yellow light
stops flashing, replace the
CAN cable.
16 333024F
Troubleshooting
Error Location Type Description
CACT TCM TCM Communication
Error
Cause Solution
Module does not
have software.
No 24 VDC supply
to module.
Loose or broken
CAN cable.
Insert a system token into
the ADM module and cycle
the power. Wait until the
upload is complete before
removing the token.
Green light on each module
should be lit. If green light is
not lit, check to make sure
each CAN cable connection
is tight. Verify the power
supply is outputting 24
VDC. If not, check power
supply wiring. If wiring is
okay, replace the power
supply.
Check the CAN cables
running between GCA
modules and tighten of
needed. If the problem
still persists move each
cable around the connector
and watch the flashing
yellow light on the GCA
modules. If the yellow light
stops flashing, replace the
CAN cable.
DADX MCM Pump Runaway Flow rate is too
large.
DE0X
MCM
Cycle Switch Error
Faulty or missing
cycle switch.
Missing or out of
place cycle switch
magnet.
Mix chamber too large for
system selected. Use mix
chamber rated for system.
Ensure the system has
chemical and the feed
pumps are operating
correctly.
No material in pumps.
Verify pumps are supplying
chemical. If necessary,
replace or refill drums.
Inlet ball valves are closed.
Open ball valves.
Check wiring betwe en cycle
switch and MCM.
Check presence and
position of cycle switch
magnet on output crank
arm.
333024F
17
Troubleshooting
Error Location Type Description
EVCH
EAUX ADM
EVUX ADM
F9DX
H2MA Heater A Low Frequency A Line frequency is
H2MB Heater B Low Frequency B
ADM
MCM
Manual Hose Mode
Enabled
USB Busy USB drive has
USB disabled USB
High Pressure/Flow
Cutback
Cause Solution
Manual hose mode
has been enabled
in System Setup
screen.
been ins erted to
the ADM.
download/uploads
are disabled.
Mix chamber is
too large for set
pressure.
below 45 Hz
Line frequency is
below 45 Hz
Install a functioning fluid
temperature sensor (FTS)
on the hose. Manual hose
mode will automatically turn
off.
Do not remove USB drive
until download/upload is
complete.
Enable USB download/up-
loads on the Advanced
Setupscreenbeforeinsert-
ing a USB drive.
Reference the pressure
flow curves and select a tip
size that is the correct size
for the set pressure.
Ensure line frequency of
incoming power is between
45and65Hz.
Ensure line frequency of
incoming power is between
45and65Hz.
H2MH Hose Low Frequency Hos e
H3MA Heater A High Frequency A
H3MB Heater B High Frequency B
H3MH Hose High Frequency
Hose
K8NM MCM Locked Rotor Motor
Line frequency is
below 45 Hz
Line frequency is
above65Hz
Line frequency is
above65Hz
Line frequency is
above65Hz
Motor will not
rotate.
Damaged gear
train.
Chemical pump is
stuck.
Ensure line frequency of
incoming power is between
45and65Hz.
Ensure line frequency of
incoming power is between
45and65Hz.
Ensure line frequency of
incoming power is between
45and65Hz.
Ensure line frequency of
incoming power is between
45and65Hz.
Remove pump gear
housings from motor
and check that motor shaft
rotates freely in direction
indicated on motor housing.
Check motor/pump gear
trains for damage and repair
or replace as necessary.
Repair or replace chemical
pump.
18 333024F
Troubleshooting
Error Location Type Description
L1AX ADM
L1BX ADM
MMUX
P0AX
USB
MCM
Low Chemical Level
A
Low Chemical Level
B
Maintenance Due -
USB
Pressure Imbalance
AHigh
Cause Solution
Low material level.
Low material level.
USB logs have
reached a level
where data loss
will occur if logs are
not downloaded.
Pressure
difference between
AandBmaterial
is greater than the
defined value.
Refill material and update
drum level on ADM
Maintenance screen.
Alarm can be disabled on
the System Setup screen.
Refill material and update
drum level on ADM
Maintenance screen.
Alarm can be disabled on
the System Setup screen.
InsertaUSBdriveintothe
ADM and download all logs.
Ensure material flow is
equally restricted on both
material lines.
Pressure
imbalance is
defined too low.
Out of material.
Fluid leaking from
heater inlet rupture
disk.
Feed system
defective.
Ensure that the pressure
imbalance value, on the
System Setup screen, is at
an acceptable maximum
pressure to prevent
unnecessary alarms and
abort dispenses.
Fill tanks with material
Check if heater
and PRESSURE
RELIEF/SPRAY valve are
plugged. Clear. Replace
rupture disk. Do not replace
withapipeplug.
Checkfeedpumpand
hoses for blockage. Check
that feed pumps have
correct air pressure.
333024F 19
Troubleshooting
Error Location Type Description
P0BX
MCM
Pressure Imbalance
BHigh
Cause Solution
Pressure
difference between
AandBmaterial
is greater than the
defined value.
Pressure
imbalance is
defined too low.
Out of material. Fill tanks with material
Fluid leaking from
heater inlet rupture
disk.
Feed system
defective.
Ensure material flow is
equally restricte d on b oth
material lines.
Ensure that the pressure
imbalance value, on the
System Setup screen, is at
an acceptable maximum
pressure to prevent
unnecessary alarms and
abort dispenses.
Check if heater
and PRESSURE
RELIEF/SPRAY valve are
plugged. Clear. Replace
rupture disk. Do not replace
withapipeplug.
Check feed pump and
hoses for blockage. Check
that feed pumps have
correct air pressure.
P1FA
P1FB
P2FA
MCM
MCM
MCM
Low Inlet Pressure A
Low Inlet Pressure B
Low Inlet Pressure A
Inlet pressure
lower than defined
value.
Value defined too
high.
Inlet pressure
lower than defined
value.
Value defined too
high.
Inlet pressure
lower than defined
value.
Value defined too
high.
Ensure that inlet pressure
to the pump is sufficient.
Ensure that the low
pressure alarm level
defined on the System
Setup screen is acceptable.
Ensure that inlet pressure
to the pump is sufficient.
Ensure that the low
pressure alarm level
defined on the System
Setup screen is acceptable.
Ensure that inlet pressure
to the pump is sufficient.
Ensure that the low
pressure alarm level
defined on the System
Setup screen is acceptable.
20 333024F
Troubleshooting
Error Location Type Description
P2FB
P4AX MCM High Pressure A
MCM
Low Inlet Pressure B
Cause Solution
Inlet pressure
lower than defined
value.
Value defined too
high.
System
pressurized before
allowing heat to
reach setpoint.
Bad pressure
transducer.
E-XP2 system
configured as E-30.
Ensure that inlet pressure
to the pump is sufficient.
Ensure that the low
pressure alarm level
defined on the System
Setup screen is accep tab le.
Pressure in the hose and
pumps will increase as the
system heats up. Turn on
heat and allow all zones
to reach the temperature
setpoint before turning on
the pumps.
Verify the ADM pressure
readingandtheanalog
gauges at the manifold.
Alarm level is lower for E-30
than for E-XP2. Ensure dial
on MCM is set to position
"3" for E-XP2.
P4BX
MCM
High Pressure B
System
pressurized before
allowing heat to
reach setpoint.
Bad pressure
transducer.
E-XP2 system
configured as E-30.
Pressure in the hose and
pumps will increase as the
system heats up. Turn on
heat and allow all zones
to reach the temperature
setpoint before turning on
the pumps.
Verify the ADM pressure
readingandtheanalog
guages at the manifold.
Alarm level is lower for E-30
than for E-XP2. Ensure dial
on MCM is set to position
"3" for E-XP2.
333024F
21
Troubleshooting
Error Location Type Description
P6AX
P6BX
MCM
MCM
Pressure Sensor
Error A
Pressure Sensor
Error B
Cause Solution
Loose/bad
connection.
Bad sensor.
Loose/bad
connection.
Bad sensor.
Check to ensure the
pressure transducer is
properly installed and
all wires are properly
connected.
Check if the error fo llows
the transducer. Disconnect
transducer cables from
the MCM (connectors 6
and7). ReverseAandB
connections and check if
the errors follows. If the
error follows the transducer,
replace the pressure
transducer.
Check to ensure the
pressure transducer is
properly installed and
all wires are properly
connected.
Check if the error fo llows
the transducer. Disconnect
transducer cables from
the MCM (connectors 6
and7). ReverseAandB
connections and check if
the errors follows. If the
error follows the transducer,
replace the pressure
transducer.
P6FA MCM Pressure Sensor
Error Inlet A
22
Inlet sensors not
installed.
Loose/bad
connection.
Bad sensor.
If inlet sensors are not
installed, inlet sensors
should be disabled on the
System Setup screen.
Check to ensure inlet
sensor is properly installed
and all wires are properly
connected.
Check if the error fo llows
the inlet sensor. Disconnect
inlet sens or cables from
the MCM (connectors 8
and9). ReverseAandB
connections and check if
the errors follows. If the
error follows the sensor,
replace the inlet sensor.
333024F
Troubleshooting
Error Location Type Description
P6FB
P7AX
MCM
MCM
Pressure Sensor
Error Inlet B
Pressure Imbalance
AHigh
Cause Solution
Inlet sensors not
installed.
Loose/bad
connection.
Bad sensor.
Pressure
difference between
AandBmaterial
is greater than the
defined value.
If inlet sensors are not
installed, inlet sensors
should be disabled on the
System Setup screen.
Checktoensureinlet
sensor is properly installed
and all wires are properly
connected.
Check if the error fol lows
the inlet sensor. Disconnect
inlet sensor cables from
the MCM (connectors 8
and9). ReverseAandB
connections and check if
the errors follows. If th e
error follows the sensor,
replace the inlet sensor.
Ensure material flow is
equally restricted on both
material lines.
Pressure
imbalance is
defined too low.
Out of material.
Fluid leaking from
heater inlet rupture
disk.
Feed system
defective.
Ensure that the pressure
imbalance value, on the
System Setup screen, is at
an acceptable maximum
pressure to prevent
unnecessary alarms and
abort dispenses.
Fill tanks with material
Check if heater
and PRESSURE
RELIEF/SPRAY valve are
plugged. Clear. Replace
rupture disk. Do not replace
withapipeplug.
Checkfeedpumpand
hoses for blockage. Check
that feed pumps have
correct air pressure.
333024F 23
Troubleshooting
Error Location Type Description
P7BX
MCM
Pressure Imbalance
BHigh
Cause Solution
Pressure
difference between
AandBmaterial
is greater than the
defined value.
Pressure
imbalance is
defined too low.
Out of material. Fill tanks with material
Fluid leaking from
heater inlet rupture
disk.
Feed system
defective.
Ensure material flow is
equally restricte d on b oth
material lines.
Ensure that the pressure
imbalance value, on the
System Setup screen, is at
an acceptable maximum
pressure to prevent
unnecessary alarms and
abort dispenses.
Check if heater
and PRESSURE
RELIEF/SPRAY valve are
plugged. Clear. Replace
rupture disk. Do not replace
withapipeplug.
Check feed pump and
hoses for blockage. Check
that feed pumps have
correct air pressure.
T2DA Heater A Low Temperature A
Flow is too high at
current setpoint.
Bad RTD or bad
RTD placement
against heater.
Bad heater rod or
loose heater wire.
Use a smaller mix chamber
that is rated for the unit
in use. If recirculating,
decrease flow or decrease
temperature setpoint.
Swap A and B heater output
cables and RTD cables and
see if issue follows. If so,
replace RTD.
Confirm resistance of
heater. Heater resistance
should be 9-12 Ω for 10
kW systems and 6-8 Ω
for 15 kW systems. If out
of tolerance, check for
loose heater rod wire(s).
Reconnect wires or replace
heater rod if necessary.
24
333024F
Troubleshooting
Error Location Type Description
T2DB Heater B Low Temperature B
T2DH Hose Low Temperature
Hose
Cause Solution
Flow is too high at
current setpoint.
Bad RTD or bad
RTD placement
against heater.
Bad heater rod or
loose heater wire.
Flow is too high at
current setpoint.
Use a smaller mix chamber
that is rated for the unit
in use. If recircul ating,
decrease flow or decrease
temperature setpoint.
Swap A and B hea ter output
cables and RTD cables and
see if issue follows. If so,
replace RTD.
Confirm resistance of
heater. Heater resistance
shouldbe9-12Ωfor10
kW systems and 6-8 Ω
for 15 kW systems. If out
of tolerance, check for
loose heater rod wire(s).
Reconnect wires or replace
heater rod if necessary.
Use a smaller mix chamber
that is rated for the unit
in use. If recircul ating,
decrease flow or decrease
temperature setpoint.
T2FA
T2FB MCM Low Temperature
MCM
Low Temperature
Inlet A
Inlet B
Cold chemical in
unheated portion
of system passed
hose FTS at
startup.
Inlet fluid
temperature is
below the defined
level.
Inlet fluid
temperature is
below the defined
level.
Recirculate heated
chemical back to drum
in cold c ond iti on s before
startup.
Recirculate fluid through
heaters until inlet fluid
temperature is above
defined error level.
Increase the low
temperature deviation
level on the System Setup
screen.
Recirculate fluid through
heaters until inlet fluid
temperature is above
defined error level.
Increase the low
temperature deviation
level on the System Setup
screen.
333024F 25
Troubleshooting
Error Location Type Description
T3CH
T3CT TCM TCM Cutback
Hose
Hose Cutback
Cause Solution
Hose current has
been reduced
because hose
has been drawing
current for an
extended period.
High ambient
temperature.
Enclosure fan not
operating.
Module fan not
operating.
Hose setpoint higher than A
and B setpoints. Decrease
hose setpoint.
Hose FTS is in a colder
environment than the rest
of the hose. Expose FTS to
thesameenvironmentas
therestofthehose.
Ensure ambient
temperature is below
120°F(48°C) before using
the system.
Ensure fan in electrical
enclosure is spinning. If it
is not, check fan wiring or
replace fan.
If a TCM fan error (WMI0)
has occurred, fan inside
the module is not working
properly. Check TCM fan
for debris and clear with
forced air if necessary.
T3NM
T3CM MCM MCM Temperature
T4CM MCM
MCM
Motor Temperature
Cutback
Cutback
High Temperature
MCM
Motor is operating
outside of the
pressure flow
curve.
Motor temperature
is too high.
Motor control
temperature is
too high.
High ambient
temperature.
Enclosure fan not
operating.
The system is running at a
lower setpoint to preserve
motor life. Run the system
at a lower duty cycle or with
a smaller mix chamber.
Ensure ambient
temperature is below
120°F(48°C).
Verify that all fans are
working.
Ensure ambient
temperature is below
120°F(48°C).
Verify that all fans are
working.
Ensure ambient
temperature is below
120°F(48°C) before using
the system.
Ensure fan in electrical
enclosure is spinning. If it
is not, check fan wiring or
replace fan.
26 333024F
Troubleshooting
Error Location Type Description
T4CT TCM
T4DA Heater A High Temperature A
High Temperature
TCM
Cause Solution
High ambient
temperature.
Enclosure fan not
operating.
Module fan not
operating.
Bad RTD or bad
RTD placement
against heater.
Flow too high
for temperature
setpoint, causing
temperature
overshoots when
gun is de-triggered.
Ensure ambient
temperature is below
120°F(48°C) before using
the system.
Ensurefaninelectrical
enclosure is spinning. If it
is not, check fan wiring or
replace fan.
If a TCM fan error (WMI0)
has occurred, fan inside
themoduleisnotworking
properly. Check TCM fan
for debris a nd clear with
forced air if necessary.
Swap A and B hea ter output
cables and RTD cables and
see if issue follows. If so,
replace RTD.
Use a smaller mix chamber
that is rated for the unit in
use.
T4DB Heater B High Temperature B
Bad RTD or bad
RTD placement
against heater.
Flow too high
for temperature
setpoint, causing
temperature
overshoots when
gun is de-triggered.
Swap A and B hea ter output
cables and RTD cables and
see if issue follows. If so,
replace RTD.
Use a smaller mix chamber
that is rated for the unit in
use.
333024F
27
Troubleshooting
Error Location Type Description
T4DH Hose High Temperature
Hose
T4EA Heater A High Temperature
Switch A
Cause Solution
Hose portion
exposed to an
excessive heat
source, like hot
sun or coiled
hose, can pass
fluid more than
27°F (15°C) over
hose temperature
settingtotheFTS.
Setting the A or
B setpoint much
higher than hose
setpoint can cause
fluid more than
27°F (15°C) over
hose temperature
settingtoreachthe
FTS.
Overtemperature
switch sensed a
fluid temperature
above 230°F
(110°C).
Shade exposed hose from
hot sun or expose FTS to
same environment when
at rest. Uncoil entire hose
before hea tin g to avoi d
self-heating.
Increase hose setpoint
so it is closer to A and B
setpoints.
Heater was delivered too
much power, causing the
overtemperature switch to
open. RTD is not reading
properly. After the heater
cools down, replace RTD.
Switch closes and the error
canbeclearedwhenthe
heater temperature falls
below 190°F (87°C).
Disconnected
or loose
overtemperature
switch
cable/connection.
Overtemperature
switch failed in the
open position.
If heater is not actually
over temperature, check
all wiring and connections
between the TCM and the
overtemperature switches.
Replace overtemperature
switch.
28 333024F
Troubleshooting
Error Location Type Description
T4EB Heater B High Temperature
Switch B
T4NM MCM High Temperature
Motor
Cause Solution
Overtemperature
switch sensed a
fluid temperature
above 230 °F
(110°C).
Disconnected
or loose
overtemperature
switch
cable/connection.
Overtemperature
switch failed in the
open position.
Cooling fan is not
operating properly.
Heater was delivered too
much power, causing the
overtemperature switch to
open. RTD is not reading
properly. After the heater
cools down, replace RTD.
Switch closes and the error
canbeclearedwhenthe
heater temperature falls
below 190°F (87°C).
If heater is not actually
over temperature, check
all wiring and connections
between the TCM and the
overtemperature switches.
Replace overtemperature
switch.
Check to see that the motor
fan is moving. Measure
voltagetofan.Thereshould
be24VDC.
If no voltage is measured,
check fan wiring. If the
fan has voltage but is not
moving, replace fan.
If necessary use an air hose
to blow out around the fan
housings and remove any
built-up debris.
Disconnected
or loose motor
temperature cable.
High ambient
temperature.
Bad electric motor. Replace electric motor.
T6DA Heater A Sensor Error A
333024F 29
Disconnected or
loose RTD cable or
connection.
Bad RTD.
Verify wiring between th e
motor temperature sensor
and the MCM.
Ensure ambient
temperature is below
120°F(48°C) before using
the system.
Check all wiring and
connection to RTD.
Switch the RTD with
another and see if the error
messagefollowstheRTD.
Replace RTD if the error
follows the RTD.
Troubleshooting
Error Location Type Description
T6DB Heater B
T6DH Hose
Sensor Error B
Sensor Error Hose
Cause Solution
Disconnected or
loose RTD cable or
connection.
Bad RTD.
Disconnected or
shorted RTD cable
in hose or bad FTS.
Check all wiring and
connection to RTD.
Switch the RTD with
another and see if the error
messagefollowstheRTD.
ReplaceRTDiftheerror
follows the RTD.
Expose each hose RTD
connection to check and
retighten any loose con-
nector. Measure hose RTD
cable and FTS continui ty .
See Repair Heated Hose,
page 64.OrderRTDTest
kit 24N365 for measure-
ment.
Disconnect hose RTD and
usemanualhosemodeto
finish job until repair can be
completed.
T6DT
TCM
Sensor Error TCM
Shorted RTD cable
in hose or FTS.
Shorted A or B
Heater RTD
Expose each hose RTD
connection to check for
exposed and shorted RTD
wires. Measure hose RTD
cable and FTS continui ty .
See Repair Heated Hose,
page 64.OrderRTDTest
kit 24N365 for measure-
ment.
Disconnect hose RTD and
usemanualhosemodeto
finish job until repair can be
completed.
If the error still occurs with
the hose FTS unplugged,
one of the heater RTDs
is bad. Unplug the A or
B RTD from the TCM. If
unplugging an RTD fixes
the T6DT error, replace the
RTD.
30 333024F