7 Managing Your Account
7.1 Update Details
7.1.1 Edit Personal Details
Once logged in, it is possible to change the name, surname, contact number or email address of the user in the Update
Details menu under Account. Save changes by clicking on the Save button at the bottom of the page.
7.1.1.1 Change Email Address
In order to change an email address, the user will be required to enter and confirm the new email
address before this will be changed. An email will be sent to the new email address to verify that
the change is correct. An email confirming the change will also be sent to the old email address.
7.1.2 Change Password
To change your login password go to the Update Details page. Scroll down to the Reset Password section and enter the
current password and the new password. Please remember to click Save after the new password has been entered.
If you have forgotten your password and cannot log in, go to the Login page and click the “Reset Password” link. Enter your
username (email address used with your account) and click the Reset button. A new password will be emailed to you. You
should be able to log in now using this password. It is recommended that you change your password back to something
that is easier to remember.
7.1.3 Settings
It is possible to change the settings that are used to process trip data and display information about trips and zones that
are created.
7.1.3.1 Snapping Distance
When a trip starts or ends just outside a zone, that zone will be assigned to the trip if it is within the
“snapping distance”. This is useful when, for example, you forget to plug your device in before you
drive off or the device takes too long to find a satellite which causes the trip to start just outside a
known zone.
7.1.3.2 Minimum Trip Time
Any trips shorter than this time period will not appear in the trip list. This could be caused by
switching the car’s ignition on and then immediately off again.
7.1.3.3 Minimum Trip Distance
Any trips shorter than this distance will not appear in the trip list.
7.1.3.4 Nearby Zone Metres
Any zone that falls within this distance of a trip start or end point is considered a nearby zone. Only
nearby zones are shown as alternatives to snapped zones when editing a trip.
7.1.4 Personal Selection
There are three additional preferences that can be updated. These include the following:
7.1.4.1 Receive Reminders
When selected, a notification email will be sent when the recommended time limit for uploading
data has expired.
7.1.4.2 Receive Newsletters
When selected, the GPS Logbook newsletter will be emailed to the email address in the account.
The newsletter contains information about Special Offers, Industry developments, and the latest
GPS Logbook news.