GPRINTER GP-9034T, GP-9035T User Manual

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Page 1

Thermal Transfer Barcode Printer

User's Manual

GP-9034T/9035T

Customer service hotline : 400 611 3828

Page 2

CONTENTS

The printer

Introduction

Application Field

Product features

Specifications

Optional accessories

Standard equipment

Specification

Printer Introduction

Installation

LED Indicator and Function

Maintenance

Open and check

Cable connection

LED indicator

Printer components

Ribbon installation

Button Function

Paper installation

Power on Function

Printing specification Ribbon specification Paper specification

2.5

2.4

2.3

2.2

2.1

1.1

4.1

5.1

6.1

4.2

5.2

6.2

5.3

6.3

03 03 03 03 04 04 04

06 07

09 09 10

11 12 12

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The printer

Introduction

Thanks for choosing GP-9034T, GP-9035T series direct thermal and thermal transfer label printer.

This series printer is built with 2 sets of gear to drive motor, with capability of handling 300 meters long ribbon and large label roll. Printer inner volume is fit for 5" OD (Outer Diameter)

paper roll, if using external paper holder, you can install 8.4"OD industrial grade label roll.

This printer is designed for real-time and batch label printing, with serial, parallel, USB and Ethernet in connection port. Direct thermal printing and thermal transfer printing modes are all one printer body, so you can choose various kinds of printing materials, for example: thermal paper, plain paper, coated paper, silver paper, plastic paper etc.

Common 1D barcode and 2D barcode fonts are built inside printer, also it support 4 direction printing, characters can be enlarged from 1 to 10 times. Besides, it supports 5 different size

bitmap fonts, OCR-A and OCR-B fonts, together with 300dpi higher print resolution, this series printer are your best choice among the same class.

Declaration: This is a class A product fit for Non Tropic regions installation . This product ,

may cause radio interference in life environment users may need to take adequate preven

-tive

measures.

Application Field

Manufacturing & Warehousing logistic industry

Healthcare

Parcel Post

Office & Studio

Retail

Product labeling and marking Warehouse management label Category marking label Operation instruction marking label Distributing instruction marking label

Patients marking Medicine marking Specimen marking

Mailing label

Price Label marking Product item marking Jewelry product marking

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Product features

Standard equipment

Optional accessories

Specifications

Support bar code

Support picture

Power Supply

Printer weight

Printer size

External stand is standard accessory for GP-9035T, optional for GP-9034T.

Can print text, bar code, pictures

Product standard Ribbon printing Direct Thermal printing ABS plastic housing Gap sensor Ribbon sensor The print head open sensor

Communication interface

Memory

Memory Feed button & LED indicator Built-in 8 kinds of dot matrix fonts

The character and the bar code can be printed in four directions (0,90,180,270 degree).

Built in simplified Chinese, traditional Chinese and Korean font for programming.

Environment

186(W)x180(H)x2 90 (D)

2.4KG

Input: AC 100-240V Output: DC 24V 2A

Storage Environment: -10~50℃ (-10~140℃), Humidity:10~90%,no condensation Operation Environment:5~45℃(41~104℃), Humidity:25~85%,no condensation

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Printing specification

Model

The print head

Print mode

Ribbon / thermal

Ribbon specification

Paper specification

Outward winding

Pulse excitation

(widthxlength)

Print speed (inches per second)

Maximum print width

Maximum print length

Thermal print head reliability

Ribbon diameter The ribbon length The ribbon axis size

The ribbon width

Ribbon winding way

Label length

Gap size

Roll axis size

The thickness of the paper (upper & bottom paper)

The width of the paper (upper & bottom paper)

The paper winding way

Paper type

The maximum capacity of internal paper roll diameter

Printing side outward or inward winding

Continuous paper , paper with interspaces , folding paper ,sprocket paper

Note : If label length less than 25.4mm(1 inch),label paper with perforations are recommended, labels can be torn off easily.

2.3

2.4

2.5

Page 6

Res olution

Pri nt spee d

Dot d ensit y

Pri nt meth od

Dot s ize

Int erf ace

Pri nt widt h(max .)

Pri nt leng th(ma x.)

Rib bon dia meter

Rib bon len gth

Rib bon cor e size

Rib bon wid th

Rib bon rol ling up method

Paper roll dia meter (Max.)

Paper type

Paper rollin g up method

GP-9034T GP-9035T

300 d pi

2~4 i nch/s

300 d ots/i nch(1 2dots /mm)

Rib bon/D irect t hermal line

0.0 84×0. 084 mm (1 m m = 11.8 dots)

USB +Seri al+Parallel

81m m(3.1 8")

152 4mm(6 0")

Max . 67mm

300 m

1 inc h (25.4 m m)

Max .90mm ， M in.30 mm

Out ward rolling

127 m m(5") OD

Con tinuo us, gap , folde d, punc hed

Pri nting s ide out ward rolling / inw ard rolling

）

Paper width (La bel+b acking sheet)

Max .90 mm( 3.54" ) Min.2 0 mm(0. 78")

Max .0.25 4 mm(10 m il) Min .0.06 m m(2.36 mil)

Paper thickn ess (La bel+b acking sheet)

Paper roll core siza

Paper gap

Lab el leng th

25. 4 mm~38 m m(1"~ 1.5")

2 mm( 0.09" ) min.

10~ 1651 mm (0.39 "~65" )

Rem ark : If label lengt h less than 25 .4mm(1 inch) , label p aper with perforatio ns are reco mmended, lab els can b e torn of f easil y.

Dim ensio n

Weight

Work environment

Storage environment

Power

186 (W)*1 80(H) *290( D)

2.4 KG

Temperature 5~45℃ ； Humidi ty 25~8 5%

Inp ut: AC 10 0V/240V ，Outp ut: DC 24V/2A

Temperature -10~50℃ ； Hu midity 10~90 %

Acc essor ies

Ext enal-holder as op tion

Mec hanis m Relia bility

50k m

Max .90 mm( 3.54" ) Min.2 0 mm(0. 78")

Max .0.25 4 mm(10 m il) Min .0.06 m m(2.36 mil)

165 1mm(6 5")

Max . 67mm

300 m

1 inc h (25.4 m m)

Max .90mm ， M in.30 mm

Out ward rolling

127 m m(5") OD

Con tinuo us, gap , folde d, punc hed

Pri nting s ide out ward rolling / inw ard rolling

10~ 1524 mm (0.39 "~60" )

Eth ernet +USB+ Seria l+Parallel

300 d pi

2~5 i nch/s

300 d ots/i nch(1 2dots /mm)

Rib bon/D irect t hermal line

0.0 84×0. 084 mm (1 m m = 11.8 dots)

Ext enal-holder as st andard ac cesso ry

25. 4 mm~38 m m(1"~ 1.5")

2 mm( 0.09" ) min.

81m m(3.1 8")

★ 300dpi High , 5 inch/sec high print speed.

90mm width paper exit design for more label options.

★ Completely new motherboard with 4 interfaces to meet different connection need.

★ Newly added thermal transfer printing method, comsumer option more flexible, storage period more longer.

★ Separate mechanism structure, compact and practical, support Thermal transfer and direct thermal line printing.

★ Large gear in mechanism and newly designed transmission system, enable paper roll to feed more smoothly.

★ External paper holder are optional for Φ8.4" industral-grade large roll.

★ Built with 2-motor gear-driven engine,GP-9035T is able to handle 300 meters long ribbon and big label roll.

resolution

★

Specification:

Page 7

Printer Introduction

(a.) Open and check

This series printer is with special package to prevent damage in transportation. If there is

any unexpected damage occurred, please put in clean and stable surface and carefully open

the package to check, inform local distributor with damage details, and keep packing mate

-rials well in case you need to mail the printer.

Packing list:

◆ One Label printer



◆ CD ( Driver, Nice label sof tware)



◆ Power Adapter



◆ Power Cord



◆ USB cable ( Parallel cabl e, serial cable optiona l)



◆ Ribbon roller & Ribbo n



◆ Label roller & Label pa pe r 

◆ External paper hold er ( Standard for GP-9035T )

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(b.) Printer components

Label exit

LED indicator

PAUSE button

FEED button

Press button for top cover open

Power on/off switch

Label exit

Page 9

Label paper fixing stand

Label paper supply hub

Ribbon take-up hub

Push button for thermal print head open

Top cover

Power port

Parallel port

Bottom cover with DIP switch

RS-232C serial port

Ethernet port

USB port

Label entrance from external holder

Note: Picture showing printer port is for GP-9035T.

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Installation

(a.) Cable connection

1. Please put the printer on the stable surface.

2. Make sure printer power is turned off, please do not plug the power cable when the printer power is turned on.

3. Connect serial or USB or Parallel or Ethernet cable to printer and PC.

4. Connect power plug to power supply socket.

(b.) Ribbon installation

3. Press the Push button to open print head.

1. Press two press buttons on left and right side to open printer top cover.

2. Put empty paper tube into ribbon take-up hub if you buy new ribbon which one side is no contact with paper tube.

After that, install ribbon take-up hub left side and right side onto printer.

Remark: Factory standard ribbon two sides already fixed well on paper tube. Go ahead to step 3 instead of step 2.

4. Insert black ribbon supply hub into new ribbon. Then install ribbon and supply hub from left side to right side, refer to picture.

5. If install factory supplied new ribbon, please refer to step 2: in stall ribbon and ribbon take-up hub.

If you buy and use new ribbon, firstly you roll up the ribbon onto the empty paper tube.

After that please adjust the big blue gear according to the direction of arrows to let ribbon touch the take-up hub flatly and smoothly without wrinkle.

6. Close the print head by pressing two arrow locations, Confirm print head two sides are closed correctly to ensure you get printing in good quality.

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Ribbon installation diagram

Print head

Ribbon

Gear for ribbon take-up

Empty paper tube

( ) Paper installation

1.Open printer top cover; Insert blue label supply hub into label roll and fix onto printer.

2.Press Push button to open print head to install label paper same as picture showing.

3.Close the print head by pressing two arrow locations. Confirm print head two sides are closed correctly to ensure you get printing in good quality.

4.Close printer top cover.

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Paper installation diagram

Label gap sensor

Label paper

transmission roller

Rubber roller

Black mark sensor

Paper fixing device

Label paper

Outward rolling label paper

Inward rolling label paper

LED Indicator and Function

There′re two buttons and three LED indicators, many functions can be realized through using different button, indicator and power on/off switch.

LED indicator

Direct thermal printing method

LED Indicator status Descriptions

Power indicator is on, Error indicator is off

Printer is powered on and in normal printing status

Power indicator flashes every 640ms Error indicator is off

Printer is paused

Power indicator is off, Error indicator goes for 80ms, then goes off for 160ms, printer start beeping.※

Printer cover is opened

Power indicator is off for 500ms, then goes off for 6s

, Error indicator goes on Label gap detection error

Power indicator is off Error indicator flashes every 160ms, after two times flashing, Error indicator goes off for 320ms, printer start beeping. ※

Paper out

Power indicator is off Error indicator flashes every 160ms,after three times flashing,Error indicator goes off for 320ms, printer start beeping. ※

Black mark detection error

Error indicator flashes every160ms.

Printer overheated protection mode is activated. After 1 minute, the printer CPU will

check print head temperature again. When temperature return normal, printer will work

normally.

※ Beeper function can be enabled through setting DIP switch.

Thermal transfer printing

LED Indicator status Description

Ribbon indicator is on

Ribbon is installed successfully

Ribbon indicator flashes every 300ms, beeper sounds every 2.4s ※

Ribbon improperly installed: no ribbon, or ribbon end, or ribbon broken

6.1

6.1.1

6.1.2

Page 13

Button Function

6.2.1FEED button

When the printer is ready (Blue LED lights), press FEED button , label will feed one by one.

6.2.2 Printing pause

when you press PAUSE button during printing is in progress, printing job will be paused, At this

POWER indicator will flash, again press PAUSE button, printing job will continue. moment,

Power on Function

Power on functions can be used to set or test printer hardware and enabled by pressing different

checking different LED indicators while you turn on the printer power, please follow

instructions:

buttons and below

Function

Descriptions

Self-test page

A.Turn off the printer. B.Make sure the paper roll is installed correctly and the printer

top cover is closed. C.Press and hold FEED button and turn on the printer. Self-

test page will be printed, then release FEED button.

Note: You can use this function to check if printing function is normal or not.

Print DIP Switch page

Debugging Mode

A.Turn off the printer. B.Make sure the paper roll is installed correctly and the printer top cover is closed. C.Press and hold PAUSE button and turn on the printer. When paper is feeding and then release PAUSE button, DIP switch functions details will be printed out.

A.Turn off the printer. B.Make sure the paper roll is installed correctly and printer top cover is closed. C.Press and hold PAUSE and FEED button, and turn on the

Please put 3" label paper, all label data received in this mode will be printed by machine code. Right side is ASCII character strings, left side are hexadecimal value of ASCII character strings. This function is for user or engineer to debug the program. If you turn off printer and then turn on, printer will go back to normal printing mode.

printer. When Power indicator(blue) and Error indicator (red) are on at the same time, release PAUSE and FEED button, printer goes to Debugging Mode, and you will find below page printed out:

6.2

6.3

Page 14

9034T

V1.1(2014-04-28)

LABEL VALUE: MAX=783 MIN=771 VAL=230

PARALL EL

80mm,40mm 0mm,0mm

118.98 76 543

(2014-02-20)

0-71-80-100-40-124

880

14.8765432

877 298

HIGH

ENABLED

Page 15

Skip AUTO.BAS program

User can use TSPL2 command to save a code auto file (AUTO.BAS) into flash. When turn on printer, printer run the program automatically.

running

will

If you want to skip AUO.BAS program on power-up, below steps:

then follow

Press and hold PAUSE and FEED button, then turn on the Power indicator (blue) is off and Error and FEED button, printer Power

printer. When

indicator(red)is on, release PAUSE

will skip running AUTO.BAS program, and then

indicator will be on.

Printer Initialization

A.Turn off the printer. B.Press and hold PAUSE and FEED button, then turn on the printer. When Power indicator(blue)is on and Error indica

-tor (red) is off, release PAUSE and FEED button, all data printer DRAM will be cleared and printer setting will be

restored to factory default setting. Then power indicator will be on and printer goes to ready status.

Note: Factory default settings do not include ribbon setting.

Ribbon Detection

When printer power turn on, printer will automatically detect ribbon status, to check if ribbon installed, or ribbon end, or work normally. After ribbon detecting, printer will be set to thermal transfer printing mode or direct thermal printing mode. If no ribbon, system will go to direct thermal printing mode and close ribbon rolling motor function.

* The printer default values are as below.

Parameter

Default setting

Speed

Density

Gap

Direction

4inch/sec (101.6mm/sec), 300dpi

0mm

OFF

CLEAR

NOT CLEAR

Top left corner from printing direction

Printing content are placed on page from top to bottom

Reference

SHIFT

OFFSET

SET TEAR

SET HEAD(Cover open detect)

Set PRINTKEY

SET REPRINT

SET KEY1(FEED)

SET KEY2(PAUSE)

CLEAR RAM

CLEAR FLASH

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Problems Possible Reasons Solution and Suggestion

Power indicator not "ON”

Troubleshooting

Below table contains common problem descriptions and the solution which we can use in daily operation. If you follow below method and the failures still do not remove, please contact the local distributor or factory for further support.

Plug to AC outlet and plug to printer not well connected

Check power connector and AC outlset if plugs are correctly connected

Printer power not turned on

Turn on power switch

Print head not well closed

Close print head by pressing whole print head mechanism (or 2 arrow locations)

Ribbon end

Label paper jamed inside printer

Change new ribbon

Ribbon improperly installed

Refer to Ribbon Installation steps in User Manual to re-install ribbon

Label paper end

Change new label paper

Label paper improperly installed

Refer to Paper Installation steps in User Manual to re-install paper

Gap sensor detection error

Adjust paper specification and print again

Clear jamed paper

Not printing

Serial ca ble improperly connected

1. Check if Pin configuration in cable two sides are matching each other;

2. Check if baud rate setting on PC and printer are the same, If in TPSL comma

-nd mode, We suggest 9600, n, 8, 1 to ensure higher reliability.

3. Change a new cable.

Ethernet cable improperly connected

1.Check if RJ-45 green/orange LED indicator is on. When printer receive and process printing data, LED will be orange color;

2.Check if printer IP is assigned in

DHCP mode.

3.Check if fixed IP address is correctly set in printer property. Wait for some minutes to make sure printer is connect

-ed server and printing a selftest page to confirm printer IP address.

4.Change a new ethernet cable.

USB cable improperly connected

Check if USB cable connected well or change a new cable

Ribbon non standard

Check if ribbon model and specification

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Not printing

Ribbon printing side wrong installed

Check and re-install ribbon to make sure printing side touch label paper

Print head not clean

Clean print head and print again

Print density setting wrong

Suggest density set to be 7

Print head cable not well connected

Re-connect print head cable

Step Motor cable not well connected

Re-connect step motor cable

Command setting wrong

Check if there is PRINT command at the end of printing file; or if there is CRLF command at the end of every line.

Not good printing quality

Ribbon and label improperly installed

Too much dust or adhesive on print head

Re-install ribbon and/or label

Clean print head and print again

Print head damaged

Take selftest page to check if printing are completely to confirm if necessary to change new print head

Data miss printing in one or two sides

Label paper size wrong setting

Check if label size set correctly and same as your label paper

Ribbon wrinkle

Printing not stable

Printer in HEX Dump mode or RS-232 setting wrong

Print head unbalanced stress; ribbon & label improperly installed; Label feeding not smoothly

Reset the label print density and adjust paper width fixing stand to fit your label paper size.

Restart your printer and leave Dump Mode or reset RS-232 PARAMETER

Page 18

Maintenance

To ensure the printing quality, please proceed this maintenance section to keep your printer in good conditions and extend its life as well.

Please use one of following material to clean the printer.

★ Cotton swab ★ Lint-free cloth ★ Vacuum cleaner or air brush ★ 100% ethanol

7.2 The cleaning process is described as following：

Parts to be cleaned Step

Recommend cleaning frequency

Print head

Rubber roller

Paper tear bar

Sensor

Inner side of printer

1.Turn off the printer.

2.Allow the print head to cool for at least one minute.

3.Use a cotton swab and 100% ethanol to clean the print head surface.

When change new label paper

Thermal transfer printing head

Direct thermal printing head

1.Turn off the printer.

2.Rotate the platen roller and use a cotton swab to clean with 100% ethanol.

When Change new label paper

Use a cotton swab and 100% ethanol to clean.

When necessary.

Use air brush or vacuum to clean dust of sensor.

Monthly.

Use air brush or vacuum to the dust.

clean

Note ：

※ Always turn off the printer power before cleaning the printer. ※ Do not touch print head by finger. ※ Please use 100% ethanol, Do not use medical alcohol to avoid damage to print head.

Printer Cleaning

7.1

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