GPO Display DN46HE User Manual

NSV Series
Virtual
Skylight

DN46HE

Display

User Manual

Easy-4K Virtual Skylight Display

The all-new 46” 4K Virtual Skylight turns any office space into a

calming, natural setting

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Before operating the unit, please read this manual thoroughly, and retain it for future reference

NSV Series
Virtual
Skylight

Important Safety Instructions

1. To reduce the risk of fire or electric shock, do not expose this appliance to rain or other forms of

moisture.

2. Indoor Use Only

3. Display must not be exposed to liquids via dripping or splashing. Please do not place liquid –filled items

such as vases near the display.

4. Use only a properly grounded plug and receptacle.

5. CAUTION – These instructions are for use by qualified service personnel only. To reduce the risk of electric

shock, do not perform any service other than that contained in the operating instructions unless you are

qualified to do so.

6. Do not use a damaged or loose plug.

7. This may cause electrical shock or fire.

8. Operate the display only from a power source (i.e. voltage) indicated in the product specification.

9. Otherwise the product can be damaged, fire can occur or you may be electrocuted. If you are not sure what type

of power supply you have, consult a certified electrician.

10 In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very

dangerous.

► This can cause electric shock.

11. Do not connect several extension cords, electrical appliances or electrical heaters to a single

outlet. Use a power strip with a grounding terminal designed for exclusive use with the computer.

► A fire can break out due to overheating.

12. Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust,

dry the power plug completely or wipe dust off before plugging in the cord.

► You may be electrocuted due to excess moisture.

13. Insert the power plug firmly so it cannot come loose.

► A loose connection can cause fire.

14. When disconnecting the display from an electrical outlet, the plug must be pulled out from the socket.

Do not remove power cord from outlet by pulling from the cord. Pull from the plug head.

15. Hold the plug when pulling out the power cable. Do not pull the plug out by the wire. Do not bend the

power cord with excessive force or put heavy objects on the power cord.

► The power line can be damaged, which may cause electric shock or fire.

16. Do not insert metal or other conductive materials into the product openings. Additionally, do not touch

the power cable right after plugging into the wall input terminal.

► You may be electrocuted.

17. The appliance coupler is used as the disconnect device.

18. Please make sure the device is installed near the wall outlet to which it is connected and that the outlet

is easily accessible.

19. Do not unplug the power cord while the product is in use.

► Electrical shock can damage the product.

20. As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if

the unit is turned off.

21. Do not remove ground prong from three-pronged plugs. If your outlet will not accept three-pronged plugs,

consult an electrician for replacement.

22. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions

23. This is a Class A digital device

Display

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.

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Instructions

Thank You for Purchasing a DN46HE display

This manual describes how to use the product and provides safety guidelines and best practices. Please read the manual carefully before installing or using the

product. After reading this manual, please retain for future reference. If you have any questions or a problem occurs, please contact either the company you

purchased this product from, or an authorized service center.

 Displaying static images for an extended period of time may cause a “burn-in” effect.

 “Burn-in” effect and the faults in brightness and picture elements caused by extended display of static images are not subject to warranty coverage.

NSV Series
Virtual
Skylight
Display

Accessories

User Manual &

Wall control program

Remote

Controller

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Batteries
(AAA x 2)

RS232C Cable

Power Cable

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Handling Precautions

To ensure safety, please read this manual carefully before installation and follow the instructions

herein. Store this installation guide in a secure place for future reference.

• The Virtual Skylight Display must be installed on a flat and level surface which is strong enough to

bear its weight.

• Make sure mounting brackets are tightened and secured on the wall

• The Liquid Crystal Display (LCD) panel of the display has a very thin protective layer of coating

which is susceptible to marking or scratching, and cracking if struck or pressured. Please cover and

protect the displays if there is construction or other work being conducted at the installation site.

• Transport and handle displays by holding the handles on the back of the display. Do not touch the

LCD panel surface directly to avoid possible scratches and backlight leakage

Notes on handling/transporting displays:

LCD Virtual Skylight Display has limited mechanical strength. To prevent the display from

performance failure caused by line defects, front bezel bending, glass scratch/broken, light leakage,

etc, it must be handled with care.

[Fig. 1]

[Fig. 2]

• Always move the display by at least two (2) adults.

• Retain the original shipping box and packaging in storage for use in the future, when you may need

to transport the product.

• When placing the display face (panel side) down:

- Prepare a flat, level, horizontal surface that is larger than the display and spread a thick protective

sheet/foam on it. (Fig. 1) – Lay the display down gently and horizontally.

• When you want to place the display in an upright position:

- Lift the display up horizontally by holding the two (2) handles at the top/rear with one hand per

person and supporting the bottom bezel with the remaining hand. Do not allow the display to

rest/put weight on bezel edges and corners

- Be careful not to scratch any parts of the display when placing the display upright. (Fig. 3)

- Stand the display vertically to make sure the its weight spread evenly throughout the bottom bezel.

* Do not rest on corners or lean forward/back. (Fig.4)

[Fig. 3]

[Fig. 4]

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Set up for Operation

To Install in a Portrait Layout

When installing in a Portrait Layout, rotate the monitor clockwise
90 degrees (when facing the screen)..

Input / Output Terminal

NSV Series
Virtual
Skylight
Display

HDMI

OUT

Interface Description

HDMIOUT • High Definition Output – only output for the HDMI input.

HDMI IN • High Definition Multimedia Input – up to 3840x2160@60Hz (HDMI 2.0)

DP IN • DisplayPort Input – up to 3840x2160@60Hz (v1.2a)

RS-232 IN • Facility to control the screen via RS232 protocol Input

RS-232 OUT

USB • Download - software update (Not available/active for DN46HE Model)

ETHERNET (RS-232)

HDMI

IN

• Facility to control the screen via RS232 protocol Output - Please control by using SET ID

• RS-232C Communication Port via the Ethernet

DP

IN

RS- 232C

IN

RS- 232C

OUT

USB ETHERNET
D/L RS-232C

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NSV Series
Virtual
Skylight

Set Up for Operation

Key Pad

The image may be different according to the model.

Button Name Operation

PowerKey

Menu Key

Select Key

Up Key

DownKey

Left Key

Right Key

► PowerOn/Off.

► Activates main OSDmenu.
► Navigates higher menu in main OSD menu.
► Stops auto-frequency searching.
► Exits OSDmenu.

► Activates OSD menu of input source selection.
► Changes input source
► Executes functions (by OSD help commands) in main OSD menu.

► Increases program number & tune channel.
► Navigates inputsource.
► Executes function (by OSD help commands) in main OSD menu.
► Navigates previous menu in main OSD menu.

► Decreases program number & tune channel.
► Navigates inputsource.
► Executes function (by OSD help commands) in main OSD menu.
► Navigates next menu in main OSD menu.

► Decreases sound volume of speaker.
► Executes function (by OSD help commands) in main OSD menu.
► Decreases values of user menu in main OSD menu.

► Increases sound volume of speaker.
► Executes f unction by OSD help commands in main OSD menu.
► Increases values of user menu in main OSD menu.

Display

IR LEDStatus

Status Color Status

Power Off Red On

Normal Green On

No signal Green Blink

DPMS Red Blink

Download Green Fast Blink

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Set Up for Operation

GPO Display’s Virtual Skylight Displays have a built-in video wall processor that allows for virtually any matrix size of LCD Virtual Skylight

Display. In this manual, instructions for a 2x2 configuration will be used as an example.

1. Installation

To install DN46HE displays in Virtual Skylight Display configuration, please read the installation directions carefully before installation is

performed. These monitors can be installed for single display/”standalone” operation, in a single row, or in multiple rows. The highest

Display Sequence number is 99. Contact GPO Display for arrays comprised of more than 99 displays.

CAUTION: Never connect or disconnect cable to the display when the display is powered on as this may cause serious damage.

2. Installation Requirement

2.1 Structure for the installation

The structure design and construction for the display installation is the customer’s or its installer’s responsibility. GPO Display does not

take any responsibility on design or construction of installations. The minimum requirements for space, strength of the structure,

electronic, heat dissipation and environmental condition is described in the following. If any further information or support is needed

from GPO Display, please contact us in advance to ensure ample time for support. We will be glad to help with any recommendations or

information. Call 510-659-9855 or e-mail

[e-mail].

2.2 Power Requirements

Please refer to the specifications for power consumption of displays to be installed.

Do not plug more than two units into a given receptacle (example: displays in 2x2 video wall should not be plugged into quad receptacle).

Using more than 70% of current on the AC circuit is strongly discouraged. Clean AC power is required for “noiseless” screen images.

Avoid damages inflicted by power glitches or surges- either a power conditioner or surge protector is recommended. Contact your

electric power specialist for consultation.

3. Heat Dissipation

This display is rated for the following operational conditions:

Temperature: 32°F -104°F Humidity : 20-80%

4. General Information

1.1 PC Settings:

The PC needs to be set to an appropriate graphics mode that has the same resolution as the panel to have clear screen image. And

the vertical refresh rate should be set to one of 56~75Hz, non-interlaced signal. The controller has been designed to take a very wide

range of input signals. However, to optimize the PC’s graphic performance we recommend choosing 60Hz vertical refresh rate: this will

mitigate screen flicker. If you want to view 4k2k@60Hz resolution, must use a PC that supports HDMI 2.0 (or DisplayPort 1.2).

1.2 Signal Quality

Signal quality is very important: If there is noise or instability in the PC graphics output, this may result in visible noise on the
display. Refer to the graphic modes table in specification section for supported modes. Non-interlaced & interlaced video input is
acceptable. Please use the HDMI 2.0 dedicated cable. (4K2K@60Hz)

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Set Up for Operation

Note.

 If you turn the monitor on when the set is cold, the screen may flicker. This is normal.
 Sometimes red, green, or blue spots may appear on the screen. This is normal.
 Use a High Speed HDMI®/TM cable.
 Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may

not display or a connection error may occur

 Recommended HDMI Cable Types

- High-Speed HDMI®/TM Cable

- High-Speed HDMI®/TM Cable with Ethernet

 Connect the signal input cable and tighten it by turning any associated locking clockwise.
 Avoid displaying static images on the screen for a long period of time to prevent image retention/burn-in. Use a

screensaver if possible.

 If you cannot hear any sound in HDMI mode, check your PC settings. Some PCs require you to manually change

the default audio output to HDMI.

 Apple computers may require an adapter to connect to this monitor. Call or visit their web site for more

information.

 Connect the signal input cable and tighten it by turning any associated locking screws clockwise.
 Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on

the screen

 A wireless communication device near your monitor can affect the image.

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Set Up for Operation

Do not Cover Ventilation Areas.

Carefully install DN46HE so as to avoid covering/obstructing the fan air holes.

If the holes are covered and airflow is obstructed, internal temperature will rise rapidly, potentially causing malfunction. Do

not cover ventilation areas.

Ventilation

This display is intended for use in ceiling-mounted applications with the LCD panel facing downward. Ventilation is

Note:

specifically designed for this type of mounting. Consult with GPO Display in cases where the display will not be placed in a
downward-facing mount position in a ceiling. Refer to Premier PBM-UNI mount (or equivalent) instructions.

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Media Player Installation Quick Guide

Quick Overview

 Front facing IR remote sensor.

 Internal AC outlets for media player and

display .

 Two sets of mounting holes for media

players within the DN46HE.

 Cable pass-through for power and LAN

cable.

Ventilation holes

Cables

Cable and Media Player

Housing Cover

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Media Player Installation Quick Guide

 Place foam padding or blanket on a table.

Make sure the surface is clean and free of
any small fragments or particles. This will
ensure that the LCD panel is not scratched
or damaged when the display is placed
face-down.

 Be sure to wear anti static gloves

before assembly.

 Carefully and gradually place the display

face-down on the blanket or foam. Use the
handles when doing
*Avoid placing pressure on the front edge
of the bezels.

To install media player, remove the cable housing.

 Remove the screws around the perimeter of the

cable housing cover. There are twelve (12) screws
in total. These can be found in the area shown in
the red dotted lines to the left.

x12

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Media Player Installation Quick Guide

 Remove the cable housing cover from the open-

frame. Be careful of the cord underneath. Flip the
cover upside down.

 Both the media player and the display use the

internal AC outlets (outlined in blue).

 There are two sets of mounting holes (outlined in

green), which will allow for the mounting of a

majority of media players within DN46HE. If an

alternative media player with a different

mounting pattern from those provided below is

desired, ask GPO Display for the desired

mounting pattern.

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Media Player Installation Quick Guide

 Install your media player in the cable and media

`

housing cover and connect cabling to the
DN46HE display.

 Inputs and outputs located along the side, within

the cable and media housing.

`

 Connect cables in the input and outputs from the

media player to the DN46HE display.

 Connect AC power cable from the DN46HE

display and media player to the internal AC
outlets.

 Run the LAN cable and internal AC outlet cord

through the cable pass-through holes.

 Screw the cable housing/media player cover back

on to the display.

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Cabling Set up

Daisy Chain Virtual Skylight Displays

HDMI

HDMI IN

RS232

HDMI Out

HDMI IN

HDMI Out HDMI IN HDMI Out HDMI IN

HDMI Out

Note.

 If the signal cable between the product and your PC is too long, make sure to use signal amplification or optical cable.

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Cabling Set up

Connect RS232 Cables

1. While mounting display, insert any cables used for Power, video inputs or outputs into the set.

2. Prior to insertion of the next set into neighboring Wall Unit, insert cables (including RS-232) from the outputs of the first set into

the inputs of the second set.

3. Repeat steps 1-2 for next set, if necessary.

4. The RS-232 daisy chain limitation is listed as 30 displays, although theoretically more units can be accommodated.

5. Daisy-chaining can be initiated from any unit. There is no terminator at the end of the unit. It is always recommended to

record/make note of the chaining diagram as it is crucial to determining issues with communication.

Set ID #1

RS232

IN

Set ID #3

RS232

IN

RJ45 Input OR RS232 input

RS232

OUT

RS232

OUT

Set ID #2

RS232

Set ID #4

IN

RS232

IN

RS232

OUT

RS232

OUT

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Cabling Setup

Connect Video Cables

1. After mounting display, insert any cables used for Power, inputs or outputs into the set.

2. Prior to insertion of the next set into neighboring mount, insert cables from the outputs of the first set into the inputs of the second set.

3. Insert any cables which are to be connected to the third set into the outputs of the second set. Connect these cables into the inputs of

the third set.

4. Repeat steps 1-3 for fourth set, if necessary.

Supports HDMI 4Kx2K input – HDMI, DP only

Supports the daisy-chaining of 4k2k resolution. (Only HDMI input)

 Recommended HDMI Cable Types

- High-Speed HDMI®/TM Cable

- High-Speed HDMI®/TM Cable with Ethernet

Some installation sites have a high level of electric noise which may appear onscreen, especially with HDMI.

Digital noise may appear due to poor quality HDMI cabling. If the video signal needs be delivered from a distance, electric noise

must be accounted for. If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable.

HDMI and DisplayPort are HDCP-compliant.

HDCP 2.2 Compliant HDMI 2.0 Compliant Display Port v1.2a Compliant

Signal-looping specifications (Only HDMI input / DP port doesn’t support daisy-chain function)

Input Resolution SPEC Remarks

3840x2160@60Hz Supports up to 9 units. Use only HDMI 2.0 cable.

3840x2160@30Hz Supports up to 16 units.

1920x1080@60Hz Supports up to 25 units.

Set ID #1

HDMI

IN

Set ID #3

HDMI

IN

HDMI

OUT

HDMI

OUT

Daisy-chaining with this timing

is not recommended

Set ID #2

HDMI

IN

HDMI

OUT

Set ID
#4

HDMI

IN

HDMI
OUTT

Up to 3840 x 2160 @60Hz

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Configuration of Virtual Skylight
Display Displays

Virtual Skylight Display Setting

MENU → Virtual Skylight Display

X max

This function automatically divides the screen according to the specified number of horizontal displays. Enter the number of

horizontally arranged displays. The horizontal screen will automatically be divided according to the number entered. A maximum

of 10 displays can be assigned to the horizontal arrangement.

Y max

This function automatically divides the screen according to the specified number of vertical displays. Enter the number of vertically

arranged displays. The vertical screen will automatically be divided according to the number entered. A maximum of 10 displays

can be assigned to the vertical arrangement.

X position / Y position

You can customize the arrangement of split screens by moving displays identified with a number using the X Position / Y Position

function. Select X / Y Position to display the arrangement of displays (identified with a number) specified according to the

Horizontal or Vertical settings. To customize the arrangement, move a number (display) using the direction buttons on the remote

control and press

Example. 3 X 3 Videowall layout setting

X Max
Y Max

: Maximum number of column tiles to divide video image. (Support up to 10step)
: Maximum number of row tiles to divide video image. (Support up to 10step)

X position : Coordinate of video image’s column position.
Y position : Coordinate of video image’s row position.

Set ID: 1
X max: 3
Y max: 3
X position: 1
Y position: 1

Set ID: 4
X max: 3
Y max: 3
X position: 1
Y position: 2

Set ID: 7
X max: 3
Y max: 3
X position: 1
Y position: 3

Set ID: 2
X max: 3
Y max: 3
X position: 2
Y position: 1

Set ID: 5
X max: 3
Y max: 3
X position: 2
Y position: 2

Set ID: 8
X max: 3
Y max: 3
X position: 2
Y position: 3

Set ID: 3
X max: 3
Y max: 3
X position: 3
Y position: 1

Set ID: 6
X max: 3
Y max: 3
X position: 3
Y position: 2

Set ID: 9
X max: 3
Y max: 3
X position: 3
Y position: 3

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Configuration of Virtual Skylight
Display Displays

Virtual Skylight Display Setting

Full Mode / Natural Mode

MENU → Virtual Skylight Display

Full Mode: X gap: 0 / Y gap: 0

Natural Mode

Setting the Bezel Corrections for Natural Tiled Image

X gap: Setting Value = (int)(1000xGap/Active)

Example) 55” UNB Virtual Skylight Display

- Horizontal Active: 1,209.6 mm

- Horizontal GAP: 3.5 mm

Setting Value = (int) ((1,000 x 3.5)/1,209.6) = (int)2.89 = 3

Active

X GAP

Y gap: Setting Value = (int) ((1,000 x Gap)/Active)

Example) 55” UNB Virtual Skylight Display

- Horizontal Active: 1,209.6 mm

- Horizontal GAP: 3.5 mm

Setting Value = (int) ((1,000 x 3.5)/1,209.6) = (int)2.89 = 3

Auto switch Video Input color Format

MENU → Input Color Format → Auto Select

Turning on the display with Input color format Auto On, and the previous video source selection is not active, the display

will automatically search the different video input sources for active video.

Check the color space of the input signal, to adjust the screen. [ RGB / YPbPr422 (YPbPr444)]

Active

Y GAP

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NSV Series
Virtual

Remote Controller

Skylight
Display

1. SOURCE : Selects Input Source

2. POWER : Turns the LCD Display On and Off

3. UP : Controls the UP cursor in the menu

4. LEFT : Controls the LEFT cursor in the menu

5. RIGHT : Controls the RIGHT cursor in the menu

6. ENTER : Controls the ENTER cursor in the menu

7. DOWN : Controls the DOWN cursor in the menu

8. MENU : Displays the main On-Screen menu

9. EXIT : Exit the On-Screen menu

KeyName Description

Power

Menu

Up

Down

Right

Left

Enter

EXIT

Info

Sleep

Mute

Source

ARC

STILL

0~9

BLUE

RED

► Power On/Off
► Same as “Menu key” on keypad.
► Same as “Up key” on keypad
► Same as “Down key” on keypad
► Same as “Right key” on keypad
► Same as “Left key” on keypad
► Same as “Select key” on keypad
► Exit OSD menu
► Displays input source information

► Set minimum sleep timer value more than current sleep timer value when sleep timer OSD activated
► If sleet timer is maximum value, disables sleep timer

► Toggles sound status of speaker/headphone in mute.

► Activates OSD of source change.
► Deactivates OSD of source change.

► Activates OSD of aspect ratio control.
► Deactivates OSD of aspect ratio control.

► Toggles picture status between motion and still image.
► Enter digit value to Active SET ID

► Set Active SET ID

► Delete Active SET ID

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NSV Series
Virtual

OSD Menu

Most menus consist of three levels to set up the options, but some require greater depth for the variety of settings. If you press the

MENU button, up to the third level of the menu system will appear on the monitor screen. The fourth level can be displayed by

pressing OK button

 To show and remove the Menu:

Press the MENU button on the Remote Control to display the menu. A second press of the MENU button or a press of the

EXIT button will take you back to monitor viewing.

 To go to the next level:

Press OK (or Right arrow button) on the Remote Control.

 To go back to the previous level:

Press MENU (or Left arrow button) on the Remote Control.

 To go to the next menu:

Press Down arrow button on the Remote Control.

 To go to the previous menu:

Press Up arrow button on the Remote Control

Skylight
Display

To set Input Source

source : Display Port, HDMI (HD-SDI : Optional)

Source → Input Source

To use, press the source key and the arrow Keys to select each video

source. Press the OK button to go to desired video source

(HD-SDI is not available for DN46HE model)

To fine-tune the picture mode Contrast / Brightness /Sharpness

Adjust the picture appearance to suit your preference and viewing situations.

Picture → Contrast Brightness or Sharpness → Adjustment

Press the MENU button to select the PICTURE mode

Press the OK button or arrow key to select Contrast menu.

Press the OK key or arrow key to select Adjustment menu.

Press the arrow key to make appropriate adjustments.

Press MENU key or arrow key to return to the previous menu.

Or, in order to come out at any time, press the EXIT key.

• Brightness: adjusts the overall brightness of the screen

• Contrast: adjusts the difference between the light and dark

areas of the picture.

• Sharpness: adjusts the sharpness of the edges of objects

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