GOVCOMM GC-ICPO-FIZ6DE, GC-ICPO-FIZ23L, GC-IMPO-FIZ6DE, GC-IMPO-FIZDE, GC-IMPO-FI2DE Installation And User Manual

...

ITS Camera Systems

Installation and User Manual

Sales@GovComm.us | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137

Thank you for purchasing GovComm’s network ITS Camera product. If there are any technical or general questions, concerns or requests, please contact us through our website www.GovComm.us, by email Sales@ GovComm.us or by telephone 1+305-937-2000.

This manual may contain several technical or printing errors, and the content is subject to change without notice. We regularly improve and update our products and procedures described in the manual. Updates will be added to new versions of this manual and posted onto the GovComm website.

DISCLAIMER STATEMENT

“Underwriters Laboratories, Inc. (“UL”) has not tested the performance or reliability of the security or signaling

aspects of this product. UL has only tested for re, shock or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certication does not cover the performance or reliability of the security or signaling

aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.”

Regulatory Information

FCC Information

FCC compliance: This equipment has been tested and found to comply with the limits for a digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.

The precaution measure is divided into ‘Warnings’ and ‘Cautions’:

Warnings: Serious injury or death may be caused if any of these warnings areneglected.

Warnings: Follow these safeguards to prevent

serious injury or death.

Sales@GovComm.us | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137

Cautions: Follow these precautions to prevent

potential injury or material damage.

Warnings:

• Please use the power transformer or power converter with PoE injector supplied, both of which meet applicable safety standards. The power consumption cannot be less than the required value.

• Do not connect several devices to one power adapter as an adapter overload may cause over-

heating and can be a re hazard.

• The device should be rmly xed to a sturdy structure.

• To reduce the risk of re or electrical shock, do not expose a product designed for indoor use to rain or moisture.

• This installation should be made by a qualied service person and should conform to all the local codes.

• We recommend installation of a back-up power supply in the event of electrical supply interruption.

• If the product does not work properly, please contact GovComm. Never attempt to disassemble the product yourself. (GovComm does not assume any responsibility for problems caused by

unauthorized repair or maintenance.)

Cautions:

• Make sure the power supplied is the correct voltage (110 if powered AC or 24/48 if powered DC) and current (AC if powered 24VAC or DC if powered w/ Moxa PoE injector).

• Although the camera has been tested for and can withstand shock and vibration, dropping the camera, subjecting it to physical shock and installing the camera on vibratory surfaces or places is not recommended.

• Do not expose the camera to high electromagnetic radiating environment.

• Do not aim the lens at strong light such as the sun or an incandescent lamp. Strong light can cause fatal damage.

• The camera’s sensor may be burned out by a laser beam.

• Do not place the dome in extremely hot, cold, dusty or damp locations, otherwise re or electrical shock will occur. The operating temperature should be -40°C ~ 75°C.

• While shipping, the product should be packed in its original packing.

• Please use the provided glove when opening up the product cover. Do not touch the product cover

with ngers directly, because the acidic sweat of the ngers may erode the surface coating of the

product cover.

• Please use a soft and dry cloth when cleaning inside and outside surfaces of the product cover. Do not use alkaline detergents.

Sales@GovComm.us | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137

Table of Contents

1.0 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 Opening and Installing a GovComm Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.2 PoE, PoE+ and High POE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.3 Conguring Compass Application on GovComm PTZ Camera. . . . . . . . . . . . 3

1.4 Focus Distance Conguration for GovComm PTZ Cameras Explained. . . . 5

1.5 Recording Videos and Capturing Screen Shots from Browser. . . . . . . . . . . . 6

1.6 Steps to Troubleshoot IP Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.7 Troubleshooting GovComm ITS Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

2.0 PTZ Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.1 Conguring Initial Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2 Conguring Basic PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.3 Conguring PTZ Limit Stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.4 Conguring Scheduled Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.5 Conguring Park Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.6 Conguring Privacy Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.7 Conguring Smart Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.8 Clearing PTZ Congurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.0 ITS Camera Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.1 Conguring Local Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2 Conguring Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.3 Conguring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3.1 Conguring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3.2 Conguring Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.3.3 Conguring PPPoE Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.3.4 Conguring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.3.5 Conguring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3.3.6 Conguring 802.1X Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.3.7 Conguring QoS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.3.8 Conguring FTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.3.9 Conguring NAT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.3.10 Conguring Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.4 Conguring Video and Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.4.1 Conguring Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.4.2 Conguring Audio Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.4.3 Conguring ROI Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.5 Conguring Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.5.1 Conguring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.5.2 Conguring OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

3.5.3 Conguring Text Overlay Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Sales@GovComm.us | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137

3.6 Conguring and Handling Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

3.6.1 Conguring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

3.6.2 Conguring Video Loss Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

3.6.3 Conguring Tamper-proof Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

3.6.4 Conguring External Alarm Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3.6.5 Conguring Alarm Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

3.6.6 Handling Exception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Sales@GovComm.us | 305-937-2000 | 2650 Biscayne Blvd, Miami, Florida 33137

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

1.0 Overview

System Requirement

System requirement of web browser accessing is as follows:

Operating System: Microsoft Windows XP SP1 and above version / Vista / W in7 / Server 2003 / Server 2008 32bits

CPU: Intel Pentium IV 3.0 GHz or higher

RAM: 1G or higher

Display: 1024×768 resolution or higher

Web Browser: Internet Explorer 7.0 and above version, Apple Safari 5.02 and above version, Mozilla

Firefox 3.5 and above version.

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

1.1 Opening and Installing a GovComm Camera

1. Before powering up a GovComm ITS camera, make sure to follow these important steps to avoid damage:

» Open the camera and remove the protective foam. Remove the tape inside and outside the

camera housing.

» NEVER pick-up or otherwise handle a GovComm ITS camera by the wiring harness. This may

break the top seal, compromise the camera’s integrity and invalidate the warranty. A lifting ring and cable is provided for handling.

» Ensure that all the gaskets are inline when sealing the dome enclosure. Make sure that the

dome is fully closed by pressing down around the metal ring on the cameras circumference. DO NOT press on the clear enclosure.

» Hand tighten exterior screws after sealing the dome enclosure. We recommend not using

power tools, but tightening with a screwdriver. A power tool may strip the enclosures thread or otherwise compromise the integrity of the cameras seal.Connect the ITS camera to the appropriate power source. Either of these options will work with all GovComm ITS cameras:

2. Connect the ITS camera to the appropriate power source. Either of these options will work with all GovComm ITS cameras:

» GovComm Supplied 24 VAC Transformer - Separate cabling is required. Power is connected

to the red and black solid cables. We suggest grounding the camera using the yellow / green cable. Make sure to use the appropriate gauge (16 or 18 gauge ok up to 300’) cable considering distance.

» GovComm Supplied Moxa INJ-24A-T Wide Temperature PoE Injector. Make sure the injector is

congured for 4 pair and HiPoE by conguring the DIP switches.

3. Download the discovery tool from http://govcomm.us/downloads/SADPTool.zip.

» All GovComm cameras that are connected to the same switch (Layer 2 network even if the IP

address of the camera is different from the IP schema). The default IP address for GovComm ITS cameras is http://192.168.1.64

» Activate camera if needed.

» Change the IP address. Make sure to enter the password before saving the new settings.

4. Open a browser (Internet Explorer or FireFox) and go to the ITS camera’s IP address.

*NOTICE* A Chrome browser version newer than 08/2015 does not work as Chrome does not

allow the plugin used by our ITS camera. Only Internet Explorer and FireFox are compatible with GovComm ITS cameras.

Make sure the computer allows third party plugins to be installed. Also, make sure to close the browser before starting to install the plugin.

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

» All GovComm ITS cameras come with a default username and password.

» Username: admin

» Password: GovComm1

» Open ther browser and go the camera’s IP address again.

» Allow the plugin to run. Make sure to add the camera’s IP address to the trusted sites to capture

snap shots and record video locally.

1.2 PoE, PoE+ and High POE

• GovComm PTZ Eagle cameras use 24 VAC or High PoE only.

• GovComm PTZ Hawk cameras use 24VAC or PoE+ (35 W) or High PoE (60 W= 2 x 30W channels). PoE+ uses 4 wires mid-span to power the camera while High PoE uses all 8 wires (4 pairs).

• GovComm cameras use:

End-span - 1,2 (+); 3,6 (-)

Mid-span - 4,5 (+), 7,8 (-)

• Some other cameras (AXIS for example) use different polarity ( http://tyconpower.com/products/

les/TP-DCDC-xx56GD-VHP_Spec_Sheet.pdf )

End-span - 1,2 (-); 3,6 (+)

Mid-span - 4,5 (+), 7,8 (-)

1.3 Conguring Compass Application on GovComm PTZ Camera

In addition to numerical values for pan-tilt-zoom positions, our ITS camera also displays cardinal direction (e.g. N, S, E & W) when controlled with NTCIP commands. To setup the compass, follow the following procedure:

1. Make sure the application is started (see Picture 1)

2. Make sure the cardinal direction is showing on Live view (see Picture 2)

3. Navigate to the “Live View” tab and position the camera’s view to North.

4. Navigate to Conguration > PTZ > Initial Position and click Set. This sets the current position as North (0°). Subsequent pan movements will alter the internal compass and change the value displayed as appropriate (Image 3).

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

Image 1

Image 2

Image 3

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

1.4 Focus Distance Conguration for GovComm PTZ Cameras Explained

When adjusting the focus there are several rules to follow:

To make changes to the focus settings, visit the web interface: Conguration >Image >Focus Settings. The user will see drop down menus for “Focus Mode” and “Min Focus Distance” (see attached screenshot)

1. “Focus Mode” has the following options: Auto - Semi-Auto - Manual

• When on “Auto” the camera will constantly adjust the focus whether the camera is moving or not. The sensors are always engaged and the focus will adjust to changes of scenery.

• When on “Semi-Auto” the camera’s focus will adjust only once after a PTZ function is engaged and will not readjust until a subsequent PTZ function is performed. When the camera is not moving, the focus can be adjusted manually from the focus control buttons.

• When on “Manual” the camera will never adjust automatically. The focus can be adjusted manually from the focus control buttons.

2. GovComm ITS cameras come with several minimum focus distance options which is where the automatic focus begins to engage. On a windy day, a tree’s branches waving within the minimum focus distance can cause erratic engaging and disengaging of the automatic focus, so the user can set a further minimum focus distance to avoid unnecessary adjustments and image degradation. When our ITS cameras are installed on high poles, we recommend that the minimum focus distance be set at 10m (30 feet) or greater..

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

1.5 Recording Videos and Capturing Screen Shots from Browser

When viewing, recording and capturing snapshots the camera using Internet Explorer 10 or 11, sometimes the content may not display, record or capture properly. IE 10 and 11 does not support plugins or ActiveX components. Follow the instructions bellow for the content to work properly:

• Step 1: Add a site to the Compatibility View list

1. Open Internet Explorer.

2. Press the Alt key on the keyboard to display the Menu bar.

3. Click Tools, click the Compatibility View settings.

4. In the Compatibility View Settings window, under Add this website, enter the address of the device to add to the list, and then click the Add button. (NOTE: The current webpage address will automatically

be lled in. Just clear it to add a different address instead).

5. At the bottom of the window, make sure the box next to Display intranet sites in Compatibility View is checked.

6. Click the Close button.

7. For the changes to take effect, Internet Explorer may need to be closed and restarted.

Note: If there are still issues with Internet Explorer proceed to step 2.

• Step 2: Add a site to the Trusted sites list

1. Open Internet Explorer.

2. Press the Alt key to display the Menu bar.

3. Click Tools.

4. In the Tools menu, select Internet Options.

5. In the Internet Options window, click the Security tab.

6. On the Security tab, click the Trusted sites icon.

7. Click the Sites button.

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

8. In the Trusted sites window, uncheck the Require server verication (https:) for all sites in this zone option if it is not connecting via HTTPS.

9. In the Add this website to the zone box, type the address of the device that needs to be accessed and click the Add button. (NOTE: The current webpage address will automatically be lled in. Just

clear it to add a different address instead).

10. Click the Close button.

11. In the Internet Options windows, click OK.

12. For the changes to take effect, all open browsers may need to restart.

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

1.6 Steps to Troubleshoot IP Camera

The Top Ten Tips of Troubleshooting

1. Reboot the camera

2. Ping & discover the camera

3. Check ARP tables

4. Check for IP conicts

5. Disable antivirus software and rewalls

6. Verify camera power & connection

7. Check the cabling

8. Know the password

9. Look to the manufacturer for help

10. Reset the camera to factory default

Tips Explained

1. Reboot the Camera: Some consider the ‘Golden Rule’ of IT troubleshooting to rst reboot the device before proceeding. Simply restarting the camera gives the chance for cache to ush, settings to recalibrate, and connections to be renegotiated. This step is the least difcult and cheapest to

perform, one only has to remove power, wait 10 or 15 seconds, and then restore power.

2. Ping the camera and discover it: Type “cmd” into the Windows search box to open a DOS command prompt and the use the “ping” command to see if there is a connection to the camera. For example, if the camera’s address is 192.168.2.150, use “ping 192.168.2.150 -t” at the command prompt, if there are responses of “Destination Host Unreachable” or “Request Timed Out” replies that means there is no connection via the network. There can be many reasons for that, the most common being that the camera and the computer are on different networks or subnets. If there are proper connection replies, use a web browser forthe camera.

ITS Camera System - Installation and User Manual

2650 Biscayne Boulevard, Miami, Florida 33137 | 305-937-2000 | www.GovComm.us | Sales@GovComm.us

3. Check ARP tables to cross reference MAC and IP addresses: Knowing the camera’s MAC

address is a vital clue to discovering a camera’s IP address, it’s usually printed somewhere on most units on the camera or housing. It’s good practice to keep a record of the MAC and IP addresses of installed cameras for troubleshooting purposes. In a similar manner to ping in Tip #2 above, the ARP command can be used to show the IP and MAC addresses of devices connected to the network, just type “arp -a” at the command prompt. The IP address of the camera can be known by knowing the MAC address and vice versa.

4. Conrm IP Addresses are not conicting: Take care that two devices are assigned the same address, because this often has the result of ‘cancelling out’ network access to either device. A

simple “fat nger” while inputting the camera’s address, gateway or subnet can cause all kinds of

havoc. The ARP command listed in Tip #3 can help with this.

5. Disable Antivirus Software or Firewalls: In some cases, a computer’s antivirus utility will

conict a camera’s ability to send video, or a rewall setting may prevent the connection

altogether. While not an acceptable ‘permanent solution’, sometimes a worthwhile provision measure is to disable antivirus software or

loosen rewall protections. If the connection

with the camera is achieved at this step, then

a nal conguration of the antivirus software or rewall can take place that permits proper

operation.

6. Verify Camera Power and connection: If possible, look at the camera to make sure it is powered up. Most cameras have LED’s that indicate the camera’s power status, and if it is connected to and transmitting data to the network. Many times these LED’s may be concealed inside the camera’s housing. If the camera is externally powered (non-PoE) check the power supply if no LED’s are lit. If it’s a PoE camera and not powered, check to see if it is plugged into a PoE switch or midspan. Verify that the camera is receiving the proper wattage of PoE power, outdoor cameras with heater/blowers and PTZ cameras often require High-PoE or PoE+ 30W or 60W of PoE power that is higher than most standard 15W PoE switches provide, often requiring different wattage midspans. Some cameras that require >15W of power will boot up and connect with 15W, but not transmit images or respond to PTZ commands. Another pitfall may be the PoE network switch itself. Some PoE switches do not have enough power to supply 15W to every port and will not supply power to another camera if it is already overloaded. To troubleshoot, connect the camera into a suitable PoE injector or midspan to see if that is the problem.

7. Check the Cabling: If the camera’s link and/or activity lights aren’t blinking, it’s likely a cable. A high frequency of connection issues center around cabling problems. Basic IT troubleshooting places a huge emphasis on checking transmission cables. Since

the nal assembly is only as robust as it’s weakest link, checking

data cables for kinks, frays, shorts, and bad terminations is a very basic troubleshooting step. Cable and patch panel connections made in a hurry by hand can get crossed wires or connectors come loose.Sometimes the power wires to a PoE camera in the cable may be powering the camera up, but the data wires may be crossed or not connected preventing network connection. To troubleshoot, use a cable tester to test the cabling or use a known

ITS Camera System - Installation and User Manual

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good cable to connect to the camera and see if it connects. If a patch panel is used, check the patch cable, that often gets overlooked.

8. Know the password: If there is a ping to the camera, but can’t connect to it with the VMS, web browser or discovery tool, it might be because of an incorrect login or password. If the defaults don’t work, someone probably

changed them and the user will need to nd

out what was changed to in order to connect.

9. Don’t be a hero, call for help: If the above steps have been followed and there is still no

connection, visit the manufacturers website for specic model troubleshooting guides and if those don’t help, call the camera manufacturer’s tech support line. Many times they know “tricks” specic

to their hardware and can remotely connect to the PC via the internet to diagnose. Don’t be afraid to ask for help, many times technicians waste hours tracking down a problem that the manufacturer’s

help desk representative can x in a few minutes.

10. Factory Default the Camera: Some consider this the most

drastic troubleshooting step to take. Unlike Tip #1 that restarts the camera, factory defaulting removes all setting and

conguration and returns the device to it’s ‘factory default’

settings. Most IP cameras have a pin hole / reset button on the back of the device that enables factory defaulting the camera. Unfortunately, camera operating systems can sometimes become

corrupt, or errors in the conguration can cause a camera to ‘become lost’. Defaulting a camera takes it back to a xed reference point where reconguration can begin. However once back to default, the

camera loses all settings and history which may be vital for further troubleshooting. It may be best to wait until after calling tech support before trying this step.

ITS Camera System - Installation and User Manual

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1.7 Troubleshooting GovComm ITS Cameras

If a GovComm ITS Camera was installed and there is access to the camera but are experiencing issues such as: low quality video, image freezing, skipping of frames etc. please follow these troubleshooting steps:

1. If a Moxa HiPOE injector and GovComm PTZ camera are being used make sure to have the injec-

tor congured in 4 pair mode and HiPower. see attached screen shot.

2. Disconnect the camera from the switch and connect to the computer directly to the camera (by-

passing the switch). A crossover cable is not needed, a normally congured category 5 or 6 cable is sufcient. This test eliminates the switch making sure the problems are not in the switch.

3. If problems still exist, test the bandwidth to the camera by making the following changes on the camera 1 step at a time while observing how the image quality is affected:

» Lower the resolution

» Lower the frame rate

» Make sure the bit rate is not capped. In order to be able to get a 2 MP at 30 FPS in H.264 at

least 10Mb is needed so the bit rate should be at more than 10000.

4. If there is a direct connection to the camera and the user does not experience problems or have

xed the problem by following recommendations in Item 3, the user needs to look at the switch conguration.

5. If there is a long cable running (depending on certain conditions) there could be issues such as

freezing, pixelation etc. This is probably because the port on the switch where the camera is connected is congured to AUTO negotiating. Because of the long cable run, the highest speed

may not be possible to maintain...the switch may be trying to negotiate at a lower speed. This may

result in packet loss and dropping of packages. In this case we recommend changing the conguration from AUTO negotiating to xed speed (10 Mb) so that the switch does not attempt to rene-

gotiate and lose packages. The same settings can also be changed on the camera. 10 Mb should

be sufcient throughput to operate the camera at 2 mp /30 FPS at H.264.

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2.0 PTZ Conguration

2.1 Conguring Initial Position

Purpose: The initial position is the origin of PTZ coordinates. It can be the factory default initial position. A custom initial position can be manually made.

• Customize an Initial Position:

Steps:

1. Enter the Initial Position Conguration interface:Conguration > PTZ > Initial Position

2. Click the PTZ control buttons to nd a position as the initial position of the dome; the user can also

call a dened preset and set it as the initial position of the dome.

3. Click Set to save the position.

• Call/Delete an Initial Position:

The user can click Call to go back to the initial position. Click Clear to delete the initial position and restore the factory default initial position.

2.2 Conguring Basic PTZ Parameters

Purpose:

The user can congure the basic PTZ parameters, including proportional pan, preset freezing, preset

speed, etc.

1. Enter the Basic PTZ Parameter Conguration interface: Conguration > PTZ > Basic Settings

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2. Congure the following settings:

• Basic Parameters: Enable/disable proportional pan and preset freezing, set the preset speed,

keyboard control speed, and auto scan speed.

» Proportional Pan: If the user enables this function, the pan/tilt speeds change according to the

amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be slower for

keeping the image from moving too fast on the live view image.

» Preset Freezing: This function enables the live view to switch directly from one scene dened

by a preset to another, without showing the middle areas between these two, to ensure the

surveillance efciency. It can also reduce the use of bandwidth in a digital network system.

Note: Preset freezing function is invalid when calling a pattern.

» Preset Speed: The user can set the speed of a dened preset from 1 to 8.

» Keyboard Control Speed: Dene the speed of PTZ control by a keyboard as Low, Normal or

High.

» Auto Scan Speed:The dome provides 5 scan modes: auto scan, tilt scan, frame scan, random

scan and panorama scan. The scan speed can be set from level 1 to 40.

• PTZ OSD: Set the on-screen display duration of the PTZ status.

» Zoom Status: Set the OSD duration of zooming status as 2 seconds, 5 seconds, 10 seconds,

Always Close or Always Open.

» PT Status: Set the azimuth angle display duration while panning and tilting as 2 seconds, 5

seconds, 10 seconds, Always Close or Always Open.

» Preset Status: Set the preset name display duration while calling the preset as 2 seconds, 5

seconds, 10 seconds, Always Close or Always Open.

» Power-off Memory: The dome can resume its previous PTZ status or actions after it restarted

from a power-off. The user can set the time point of which the dome resumes its PTZ status. The

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user can set it to resume the status of 30 seconds, 60 seconds, 300 seconds or 600 seconds before power-off.

3. Click Save to save the settings.

2.3 Conguring PTZ Limit Stops

Purpose:

The dome can be programmed to move within the congurable limit stops (left/right, up/down).

Steps:

1. Enter the Limit Conguration interface: Conguration > PTZ > Limit

2. Click the checkbox of Enable Limit and choose the limit type as manual stops or scan stops.

• Manual Stops: When manual limit stops are set, operate the PTZ control panel manually only in the limited surveillance area.

• Scan Stops: When scan limit stops are set, the random scan, frame scan, auto scan, tilt scan, panorama scan is performed only in the limited surveillance area.

Note: Manual Stops of Limit Type is prior to Scan Stops. When the user sets these two limit

types at the same time, Manual Stops is valid and Scan Stops is invalid.

3. Click the PTZ control buttons to nd the left/right/up/down limit stops; the user can also call the

dened presets and set them as the limits of the dome.

4. Click Set to save the limits or click Clear to clear the limits.

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2.4 Conguring Scheduled Tasks

Purpose:

Tocongure the network dome to perform a certain action automatically in a user-dened time period.

Steps:

1. Enter the Scheduled Task Settings interface: Conguration > PTZ > Scheduled Tasks

2. Check the checkbox of Enable Scheduled Task.

3. Set the Park Time. Set the park time (a period of inactivity) before the dome starts the scheduled tasks.

4. Set the schedule and task details.

Steps:

» (1) Choose the day to set the task schedule.

» (2) Click and drag on the open space to create a bar, which represents the time that the scheduled

task will be active. Click on the bar to be able to Input the Start Time and End Time for each task.

» (3) Choose the task type from the drop-down list. The user can choose scan, preset, pattern and

etc.

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» (4) After inputing the time and preset, click Save to save. The set settings can also be deleted by

clicking Delete.

» (5) After setting the scheduled task, copy the task to other days (Optional) by clicking on the

icon. Check the days that are going to have the same scheduled task and click on OK to save.

» (6) Click Save to save the settings.

Note: The time of each task can’t be overlapped. Up to 10 tasks can be congured for each

day.

5. Click Save to save the settings.

2.5 Conguring Park Actions

Purpose:

This feature allows the dome to start a predened park action (scan, preset, pattern and etc.) automatically

after a period of inactivity (park time).

Note: Scheduled Tasks function is prior to Park Action function. When these two functions

are set at the same time, only the Scheduled Tasks function takes effect.

Steps:

1. Enter the Park Action Settings interface: Conguration > PTZ > Park Action

2. Check the checkbox of Enable Park Action.

3. Set the Park Time as the inactivity time of the dome before it starts the park actions.

4. Choose Action Type the from the drop-down list.

5. Click Save to save the settings.

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2.6 Conguring Privacy Mask

Purpose:

Privacy mask enables the user to cover certain areas on the live video to prevent certain spots in the surveillance area from being live viewed and recorded.

Steps:

1. Enter the Privacy Mask Settings interface: Conguration > PTZ > Privacy Mask

2. Click the PTZ control buttons to nd the area to set the privacy mask.

3. Click Draw Area; click and drag the mouse in the live video window to draw the area.

4. The user can drag the corners of the red rectangle area to draw a polygon mask.

5. Click Stop Drawing to nish drawing or click Clear All to clear all of the areas set without saving them.

6. Click Add to save the privacy mask, and it will be listed in the Privacy Mask List Area; the user can select a mask and click Delete to delete it from the list; the user also denes the color of the masks.

7. Check the checkbox of Enable Privacy Mask to enable this function.

Note: The user is allowed to draw up to 24 areas on the same image.

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2.7 Conguring Smart Tracking

Purpose:

The ITS Camera tracks the moving objects automatically after the user congures this function.

Steps:

1. Enter the Smart Tracking Settings interface: Conguration > PTZ > Smart Tracking

2. Check the Enable Smart Tracking check box to enable smart tracking function.

3. Click the PTZ buttons to select an object.

4. Click Set Zoom Ratio to set the current zoom ratio as the tracking zoom ratio.

5. Set the tracking duration. The ITS Camera stops tracking when the duration time is up. The duration ranges from 0 to 300 seconds.

Note:

• Setting the duration to 0 means that there’s no duration when ITS Camera tracks.

• Not all the ITS Camera models support this function. Please take the browser interface of the actual product product as standard.

2.8 Clearing PTZ Congurations

Purpose:

The user can clear PTZ congurations in this interface, including all presets, patrols, patterns, privacy

masks, PTZ limits and scheduled tasks.

Steps:

1. Enter the Clearing Conguration interface: Conguration > PTZ > Clear Cong

2. Check the checkbox of the items the user wants to clear.

3. Click Save to clear the settings.

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3.0 ITS Camera Conguration

3.1 Conguring Local Parameters

Note: The local conguration refers to the parameters of the live view and other operations

using the web browser.

Steps:

1. Enter the Local Conguration interface: Conguration > Local

2. Congure the following settings:

• Live View Parameters: Set the protocol type, stream type, image size and live view performance.

» Protocol Type: TCP, UDP, MULTICAST and HTTP are selectable.

» TCP: Ensures complete delivery of streaming data and better video quality, yet the real-time

transmission will be affected.

» UDP: Provides real-time audio and video streams.

» HTTP: Allows the same quality as of TCP without setting specic ports for streaming under some

network environments.

» MULTICAST: It’s recommended to select the protocol type to Multicast when using the Multicast

function. For other information about Multicast, refer to Section 6.3.1 Conguring TCP/IP Settings.

» Live View Performance: Set the live view performance to Least Delay, Balanced or Best

Fluency.

Note: Please set Live View Performance as Best Fluency for the high frame rate ITS

Camera.

» Rules: The user can enable or disable the rules of dynamic analysis for motion here.

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• Record File Settings: Set the saving path of the video les.

» Record File Size: Select the packed size of manually recorded and downloaded video les. The

size can be set to 256M, 512M or 1G.

» Save record les to: Set the saving path for the manually recorded video les.

» Save downloaded les to: Set the saving path for the downloaded video les in the Playback

interface.

• Picture and Clip Settings: Set the saving paths of the captured pictures and clipped video les.

» Save snapshots in live view to: Set the saving path of the manually captured pictures in the

Playback interface.

» Save snapshots when playback to: Set the saving path of the captured pictures in the Playback

interface.

» Save clips to: Set the saving path of the clippedvideo les in the Playback interface.

Note: The user can click Browse to change the directory for saving video les, clips and

pictures.

3. Click Save to save the settings.

3.2 Conguring Time Settings

Purpose:

The user can follow the instructions in this section to congure the time which can be displayed on the video. There are Time Zone, Time Synchronization, Daylight Saving Time(DST) functions for setting the time. Time Synchronization consists of auto mode by Network Time Protocol(NTP) server and

manual mode.

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To enter the Time Settings interface: Conguration > System > System Settings > Time Settings

• Conguring Time Synchronization by NTP Server

Steps:

» (1) Check the radio button to enable the NTP function.

» (2) Congure the following settings:

Server Address: IP address of NTP server. NTP Port: Port of NTP server.

Interval: The time interval between the two synchronizing actions by NTP server.It

can be set from 1 to 10080 minutes.

Note: If the ITS Camera is connected to a public network, the user should use a NTP server

that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44). If the ITS Camera is set in a customized network, NTP software can be used to establish a NTP server for time synchronization.

• Conguring Time Synchronization Manually

Steps:

(1) Check the Manual Time Sync radio button.

(2) Click the calendar icon to set the system time from the pop-up calendar.

(3) Click Save to save the settings.

Note: The user can alsocheck the Sync with local time checkbox to synchronize the time of

the ITS Camera with the time of the computer.

• Select the Time Zone

Purpose:

When the ITS Camera is taken to another time zone, the user can use the Time Zone function to adjust the time. The time will be adjusted according to the original time and the time difference between the

two time zones.

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From the Time Zone drop-down menu, select the Time Zone in which the ITS Camera locates.

• Conguring Daylight Saving Time (summer time)

Purpose:

If there is the habit of adjusting clocks forward in the country in certain time period of a year, the user can turn this function on. The time will be adjusted automatically when the Daylight Saving Time(DST) comes.

Steps:

(1) Enter the DST interface by Conguration > System > System Settings > DST

(2) Check Enable DST to enable the DST function.

(3) Set the date of the DST period.

(4) Click Save to save the settings.

3.3 Conguring Network Settings

3.3.1 Conguring TCP/IP Settings

Purpose:

TCP/IP settings must be properly congured before the user operates the ITS Camera over network.

IPv4 and IPv6 are both supported.

Steps:

1. Enter TCP/IP Settings interface: Conguration > Network > Basic Settings >TCP/IP

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2. Congure the NIC settings, including the IPv4(IPv6) Address, IPv4(IPv6) Subnet Mask and IPv4(IPv6) Default Gateway.

3. Click Save to save the above settings.

Note:

• If the DHCP server is available, the user can check DHCP to automatically obtain an IP address and other network settings from that server.

• The valid value range of Maximum Transmission Unit(MTU) is 500 ~ 9676. The default value is

1500.

• The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.

Before utilizing this function, the user has to enable the Multicast function of the router and congure the gateway of the network ITS Camera.

• If the DNS server settings are required for some applications (e.g., sending email), the user should properly congure the Preferred DNS Server and Alternate DNS server.

Note: The router must support the route advertisement function if the user selects Route

Advertisement as the IPv6 mode.

3.3.2 Conguring Port Settings

Purpose:

If there is a router and the user wants to access the ITS Camera through Wide Area Network (WAN), the user needs to forward the 3 ports for the ITS Camera.

Steps:

1. Enter the Port Settings interface: Conguration > Network > Port

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2. Set the HTTP port, RTSP port and port of the ITS Camera.

» HTTP Port: The default port number is 80.

» RTSP Port: The default port number is 554.

» HTTPS Port: The default port number is 443.

» SDK Port: The default port number is 8000.

3. Click Save to save the settings.

3.3.3 Conguring PPPoE Settings

Purpose:

If the user has no router but only a modem, the user can use Point-to-Point Protocol over Ethernet (PPPoE) function.

Steps:

1. Enter the PPPoE Settings interface: Conguration > Network > PPPoE

2. Check the Enable PPPoE checkbox to enable this feature.

3. Enter User Name, Password, and Conrm password for PPPoE access.

Note: The User Name and Password should be assigned by the ISP.

4. Click Save to saveand exit the interface.

3.3.4 Conguring DDNS Settings

Purpose:

If the ITS Canera is set to use PPPoE as its default network connection, the user can use the Dynamic DNS (DDNS) for network access.

Before starting:

Registration on the DDNS server is required before conguring the DDNS settings of the ITS Camera.

Steps:

1. Enter the DDNS Settings interface: Conguration > Network > DDNS

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2. Check the Enable DDNS checkbox to enable this feature.

3. Select DDNS Type. Three DDNS types are selectable: IPServer, HiDDNS, NO-IP and DynDNS.

• DynDNS:

Steps:

(1) Enter Server Address of DynDNS (e.g. members.dyndns.org).

(2) In the Domain text eld, enter the domain name obtained from the DynDNS website.

(3) Enter the Port of DynDNS server.

(4) Enter the User Name and Password registered on the DynDNS website.

(5) Click Save to save the settings.

• IP Server:

Steps:

(1) Enter the Server Address of the IP Server.

(2) Click Save to save the settings.

Note: The Server Address should be entered with the static IP address of the computer that

runs the IP Server software. For the IP Server, apply a static IP, subnet mask, gateway and preferred DNS from the ISP.

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• HiDDNS:

Steps:

(1) Enter the Server Address: www.hik-online.com.

(2) Enter the Domain name of the camera. The domain is the same with the device alias in the HiDDNS server.

(3) Click Save to save the settings.

• NO-IP:

Steps:

(1) Enter Server Address of NO-IP.

(2) In the Domain text eld, enter the domain name obtained from the NO-IP website.

(3) Enter the Port of NO-IP server.

(4) Enter the User Name and Password registered on the NO-IP website.

(5) Click Save to save the settings.

3.3.5 Conguring SNMP Settings

Purpose:

The user can use SNMP to get ITS Camera status and parameters related information.

Before starting:

Before setting the SNMP, please use the SNMP software and manage to receive the ITS Camera information via SNMP port. By setting the Trap Address, the ITS Camera can send the alarm event and exception messages to the surveillance center.

Note: The SNMP version selected should be the same as that of the SNMP software.

Step:

1. Enter the SNMP Settings interface: Conguration > Advanced Conguration > Network > SNMP

2. Check the corresponding version checkbox (Enable SNMP SNMPv1, Enable SNMP v2c, Enable SNMPv3) to enable the feature.

3. Congure the SNMP Settings.

Note: The conguration of the SNMP software should be the same as the settings

congured here.

4. Click Save to save and nish the settings.

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3.3.6 Conguring 802.1X Settings

Purpose:

The ITS Camera supports IEEE 802.1X standard. IEEE 802.1X is a port-based network access control. It enhances the security level of the LAN. When devices connect to this network with IEEE 802.1X standard, the authentication is needed. If the authentication fails, the devices don’t connect to the network.

The protected LAN with 802.1X standard is shown as follows:

• Before connecting the Network Camera to the protected LAN, please apply a digital certicate from

a Certicate Authority.

• The network camera requests access to the protected LAN via the authenticator (a switch).

• The switch forwards the identity and password to the authentication server (Radius server).

• The switch forwards the certicate of authentication server to the network camera.

• If all the information is validated, the switch allows the network access to the protected network.

Steps:

1. Connect the network camera to the PC directly with a network cable.

2. Enter the 802.1X Settings interface: Conguration > Network > Advanced Settings > 802.1X

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3. Check the Enable IEEE 802.1X checkbox to enable it.

4. Congure the 802.1X settings, including user name and password.

Note: The EAP-MD5 version must be identical with that of the router or the switch.

5. Enter the user name and password (issued by the CA) to access the server.

6. Click Save to nish the settings.

Note: The camera reboots when the user saves the settings.

7. After the conguration, connect the camera to the protected network.

3.3.7 Conguring QoS Settings

Purpose:

QoS (Quality of Service) can help solve the network delay and network congestion by conguring the

priority of data sending.

Steps:

1. Enter the QoS Settings interface: Conguration > Network >Advanced Settings > QoS

2. Congure the QoS settings, including video / audio DSCP, event / alarm DSCP and Management DSCP. The valid DSCP value ranges from 0 to 63. The DSCP value is bigger, the priority is higher.

3. Click Save to save the settings.

Note:

• Make sure to enable the QoS function of the network device (such as a router).

• It will ask for a reboot for the settings to take effect.

3.3.8 Conguring FTP Settings

Purpose:

The user can set a FTP server and congure the following parameters for uploading captured pictures.

Steps:

1. Enter the FTP Settings interface: Conguration > Network > Advanced Settings > FTP

2. Congure the FTP settings, including server address, port, user name, password, directory and upload type.

• Setting the directory in FTP server for saving les:

In the Directory Structure eld, the user can select the root directory, parent directory and child directory.

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» Root Directory: The les will be saved in the root of FTP server.

» Parent Directory: The les will be saved in a folder in the FTP server.

» Child Directory: It is a sub-folder which can be created in the parent directory. The les will be

saved in a sub-folder in FTP server.

• Upload Type: To enable uploading the captured picture to the FTP server.

3. Click Save to save the settings.

Note: If the user wants to upload the captured pictures to FTP server, the user also has to

enable the continuous snapshot or event-triggered snapshot in Snapshot interface.

3.3.9 Conguring NAT Settings

• UPnP

Universal Plug and Play (UPnP) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices. With the UPnP function enabled, the user

doesn’t need to congure the port mapping for each port, and the camera is connected to the Wide

Area Network via the router.

Steps:

1. Enter the UPnP settings interface: Conguration >Network> Basic Settings > NAT

2. Check the Enable UPnP checkbox

3. Add a Friendly Name.

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4. Click Save to save the settings.

• Port Maping

Steps:

1. Check the Enable Port Mapping checkbox

2. Select the Port Mapping Mode as Auto or Manual.

3. If in Manual mode, the user can check the checkbox of HTTP, RTSP or SDK port according to the demand.

4. Click Save to save the settings.

3.3.10 Conguring Email Settings

Purpose:

The system can be congured to send an Email notication to all designated receivers if an alarm event

is detected, e.g., motion detection event, video loss, tamper-proof, etc.

Before starting:

Please congure the DNS Server settings under Conguration > Network > Basic Settings > TCP/

IP before using the Email function.

Steps:

1. Enter the Email Settings interface: Conguration > Network > Email

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2. Congure the following settings:

» Sender: The name of the email sender.

» Sender’s Address: The email address of the sender.

» SMTP Server: The SMTP Server IP address or host name (e.g.,smtp.263xmail.com).

» SMTP Port: The SMTP port. The default TCP/IP port for SMTP is 25. Enable SSL: Check the

checkbox to enable SSL if it is required by the SMTP server.

» Attached Image: Check the checkbox of Attached Image to send emails with attached alarm

images.

» Interval: The interval refers to the time between two actions of sending attached pictures.

» Authentication (optional): If the email server requires authentication, check this checkbox to

use authentication to log in to this server and enter the login user name and password.

» Receiver: Select the receiver to which the email is sent. Up to 2 receivers can be congured.

» Receiver: The name of the user to be notied.

» Receiver’s Address: The email address of user to be notied.

3. Click Save to save the settings.

3.4 Conguring Video and Audio Settings

3.4.1 Conguring Video Settings

Steps:

1. Enter the Video Settings interface: Conguration > Video / Audio > Video

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2. Select the Stream Type of the ITS Camera to main stream (normal), sub-stream or third stream.The main stream is usually for recording and live viewing with good bandwidth , and the sub-stream can

be used for live viewing when the bandwidth is limited. Refer to the Section 3.1 Conguring Local

Parameters for switching the main stream and sub-stream for live viewing.

3. The user can customize the following parameters for the selected main stream, sub-stream or third stream: Video Type: Select the stream type to video stream, or video & audio composite stream. The audio signal will be recorded only when the Video Type is Video & Audio. Resolution: Select the resolution of the video output. Bitrate Type: Select the bitrate type to constant or variable. Video Quality: When bitrate type is selected as Variable, 6 levels of video quality are selectable. Frame Rate: The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Max. Bitrate: Set the max. bitrate to 32~16384 Kbps. The higher value corresponds to the higher video quality, but the higher bandwidth is required. Video Encoding: The Video Encoding standard can be set to H.264 or MJPEG. Prole:

The user can set the prole level to High Prole, Main Prole or Basic Prole. I-Frame Interval:

Set the I-Frame interval from 1 to 400.

4. Click Save to save the settings.

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3.4.2 Conguring Audio Settings

Steps:

1. Enter the Audio Settings interface: Conguration > Video / Audio > Audio

2. Congure the following settings. Audio Encoding: G.722.1, G.711ulaw, G.711alaw, MP2L2, G.726 and PCM.

3. Click Save to save the settings.

3.4.3 Conguring ROI Settings

Before starting:

ROI (Region of Interest) encoding is used to enhance the quality of images which are specied in

advance.

Stream Type: The user can set the ROI function for main stream, sub stream or third stream. Select a stream type

and then congure the ROI settings.

• Fixed Region: Draw several xed areas and apply the ROI function on them.

Steps:

1. Select a Region No.

2. Check the check box of Enable under Fixed Region.

3. Click Draw Area and draw a red frame in the live view image.

4. Adjust the Enhance the level from 1 to 6. The higher the value, the better image quality in the red frame.

5. Enter a Region Name and click Save to save the settings.

ITS Camera System - Installation and User Manual

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• Dynamic Tracking: The center area of the tracking scene is specied ROI function by default. When the ITS Camera starts smart tracking, the quality in the image center is enhanced.

Steps:

1. Check the check box of Enable under Dynamic Tracking.

2. Adjust the Enhance the level from 1 to 6. The higher the value, the better the ROI quality.

3. Click Save to save the settings.

3.5 Conguring Image Settings

3.5.1 Conguring Display Settings

Purpose: The user can set the image quality of the ITS Camera, including brightness, contrast, saturation, sharpness, etc.

Note:

• The parameters in Display Settings interface vary depending on the models of ITS Camera.

• The user can double click the live view to enter full screen mode and double click it again to exit.

Steps:

1. Enter the Display Settings interface: Conguration > Image> Display Settings

ITS Camera System - Installation and User Manual

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2. Set the image parameters of the ITS Camera.

• Image Adjustment

» Brightness

This feature is used to adjust brightness of the image. The value ranges from 0 to 100.

» Contrast

This feature enhances the difference in color and light between parts of an image. The value ranges from 0 to 100.

» Saturation

This feature is used to adjust color saturation of the image. The value ranges from 0 to 100.

» Sharpness

Sharpness function enhances the detail of the image by sharpening the edges in the image. The value ranges from 0 to 100.

Note: This function varies depending on the models of the ITS Camera.

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• Exposure Settings

» Exposure Mode

The Exposure Mode can be set to Auto, Iris Priority, Shutter Priority, Manual.

» Auto:

The iris, shutter and gain values will be adjusted automatically according to the brightness of the environment.

» Iris Priority:

The value of iris needs to be adjusted manually. The shutter and gain values will be adjusted automatically according to the brightness of the environment.

ITS Camera System - Installation and User Manual

» Shutter Priority: The value of shutter needs to be adjusted manually. The iris and gain values

will be adjusted automatically according to the brightness of the environment.

» Gain Priority:

The value of gain needs to be adjusted manually. The shutter and iris values will be adjusted automatically according to the brightness of the environment.

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» Manual:

In Manual mode, the user can adjust the values of Gain, Shutter, Iris manually.

Note: This function varies depending on the models of the ITS Camera.

• Focus

» Focus Mode

The Focus Mode can be set to Auto, Manual, Semi-auto.

» Auto:

The ITS Camera focuses automatically at any time according to objects in the scene.

» Semi-auto:

The ITS Camera focuses automatically only once after panning, tilting and zooming.

» Manual:

In Manual mode, the user needs to use on the control panel to focus manually.

» Min. Focus Distance

This function is used to limit the minimum focus distance. The value can be set to 1.5m, 3m, 6m, 10cm and 50cm.

Note: The minimum focus value varies depending on the models of the ITS Camera.

• Day/Night Switch

The Day/Night Switch mode can be set to Auto, Day and Night.

» Auto:

In Auto mode, the day mode and night mode can switch automatically according to the light condition of environment. The switching sensitivity can be set to Low, Normal, High.

» Day:

In Day mode, the ITS Camera displays color image. It is used for normal lighting conditions.

» Night:

In Night mode, the image is black and white. Night mode can increase the sensitivity in low light conditions.

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• Backlight Settings

» BLC

If there’s a bright backlight, the subject in front of the backlight appears silhouetted or dark. Enabling BLC(back light compensation) function can correct the exposure of the subject. But the backlight environment is washed out to white.

» WDR (Wde Dynamic Range)

The wide dynamic range (WDR) function helps the camera provide clear images even under back light circumstances. When there are both very bright and very dark areas

simultaneously in the eld of view, WDR balances the brightness level of the whole image and

provide clear images with details. The user can enable or disable the WDR function The wide dynamic level ranges from 0 to

100.

Note: This function varies depending on the models of the ITS Camera.

» HLC

HLC (High Light Compensation) makes the camera identify and suppress the strong

light sources that usually are across a scene. This makes it possible to see the detail of the

image that would normally be hidden.

• White Balance

The White Balance mode can be set to Auto, MWB, Outdoor, Indoor, Fluorescent Lamp, Sodium Lamp and Auto-Track.

» Auto:

In Auto mode, the camera retains color balance automatically according to the current color temperature.

» Manual White Balance:

In MWB mode, the user can adjust the color temperature manually to meet special requirements.

» Outdoor

The user can select this mode when the ITS Camera is installed in outdoor environment.

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» Indoor

The user can select this mode when the ITS Camera is installed in indoor environment.

» Fluorescent Lamp

The user can select this mode when there are uorescent lamps installed near the ITS Camera.

» Sodium Lamp

The user can select this mode when there are sodium lamps installed near the ITS Camera.

» Auto-Track

In Auto-Track mode, white balance is continuously being adjusted in real-time according to the color temperature of the scene illumination.

Note: This function varies depending on the models of the ITS Camera.

• Image Enhancement

» 3D Digital Noise Reduction

The user can enable or disable the 3D Digital Noise Reduction function. The level ranges from 0 to 100.

» De-fog Mode

When there is fog in the image, the user can enable this function to get clear image.

• Video Adjustment

» Video Standard

The user can set the Video Standard to 50hz(PAL) or 60hz(NTSC) according to the video system in the user country.

Note: This function varies depending on the models of the ITS Camera.

» Mirror

If the user turns the MIRROR function on, the image will be ipped. It is like the image in the

mirror. The ip direction can be set to OFF, LEFT/RIGHT, UP/DOWN or CENTER.

Note: This function varies depending on the models of the ITS Camera.

ITS Camera System - Installation and User Manual

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Lens Initialization

The lens operates the movements for initialization when the user checks the check box of Lens Initialization.

Zoom Limit

The user can set Zoom Limit value to limit the maximum value of zooming. The value can be set to 20, 40, 80, 160 and 320.

Note: This function varies depending on the models of the ITS Camera.

Local Output

The user can select the output mode to ON or OFF.

3.5.2 Conguring OSD Settings

Purpose: The ITS Camera supports following on screen displays: Zoom: Identies the amount of magnication. Direction: Displays panning and tilting direction, with the format of PXXX TXXX. The XXX following P indicates the degrees in pan direction, while the XXX following T indicates the degrees in tilt position.

Time: Supports for time display. Preset Title: Identies preset being called.

Camera Name: Identies the name of ITS Camera.

The user can customize the on screen display of time.

Steps:

• 1. Enter the OSD Settings interface: Conguration > Image > OSD Settings

ITS Camera System - Installation and User Manual

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• 2. Check the corresponding checkbox to select the display of the ITS Camera name, date or week if required.

• 3. Edit the ITS Camera name in the text eld of Camera Name.

• 4. Select from the drop-down list to set the time format, date format and display mode.

• 5. The user can use the mouse to click and drag the text frame IPDome2 in the live view window to adjust the OSD position.

• 6. Click Save to activate above settings.

3.5.3 Conguring Text Overlay Settings

Purpose:

The user can customize the text overlay.

Steps:

1. Enter the Text Overlay Settings interface: Conguration > Image > OSD Settings

2. Check the checkbox in front of textbox to enable the on-screen display.

3. Input the characters in the textbox.

4. Use the mouse to click and drag the red text frame Text in the live view window to adjust the text overlay position.

5. Click Save.

Note: There are up to 8 text overlays congurable.

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3.6 Conguring and Handling Alarms

Purpose:

This section explains how to congure the network ITS Camera to respond to alarm events, including

motion detection, external alarm input, video loss, tamper-proof and exception. These events can trigger the alarm actions, such as Notify Surveillance Center, Send Email, Trigger Alarm Output, etc.

For example, when an external alarm is triggered, the network ITS Camera sends a notication to an

e-mail address.

3.6.1 Conguring Motion Detection

Purpose: Motion detection is a feature which can trigger alarm actions and actions of recording videos when the motion occurred in the surveillance scene.

Steps:

1. Set the Motion Detection Area.

Steps:

» (1) Enter the motion detection settings interface: Conguration > Events > Basic Event >

Motion Detection

» (2) Check the checkbox of Enable Motion Detection.

» (3) Click Draw Area. Click and drag the mouse on the live video image to draw a motion

detection area.

Note: The user can draw up to 8 motion detection areas on the same image.

» (4) Click Stop Drawing to nish drawing.

Note: The user can click Clear All to clear all of the areas.

» (5) Move the slider to set the diversity of the detection.

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2. Set the Arming Schedule for Motion Detection. Steps:

» (1) Click on Arming Schedule tab.

» (2) Click and drag the slider next to the days to set the time for the Arming Schedule. The user can

also click on the bar to open the settings for the time and it can be inputted.

» (3) After setting the arming schedule, click on to open the Copy to pop-up with lets the user

select days to copy the settings for. Click OK when done.(Optional).

» (4) Click Save to save the settings.

Note:

The time of each period can’t be overlapped. Up to 4 periods can be congured for each

day.

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3. Set the Alarm Actions for Motion Detection.

Purpose:

The user can specify the linkage method when an event occurs. The following contents are about

how to congure the different types of linkage method.

Check the checkbox to select the linkage method. Notify surveillance center, send email, upload to FTP, trigger channel and trigger alarm output are selectable.

• Send Email

Send an email with alarm information to a user or users when an event occurs.

Note: To send the Email when an event occurs, refer to Section 3.3.10 Conguring Email

Settings to set the Email parameters.

• Notify Surveillance Center

Send an exception or alarm signal to remote management software when an event occurs.

• Upload to FTP

Capture the image when an alarm is triggered and upload the picture to a FTP server.

Note: A FTP server is needed and to set FTP parameters rst. Refer to Section 3.3.8

Conguring FTP Settings for setting FTP parameters.

• Trigger Alarm Output

Trigger one or more external alarm outputs when an event occurs.

Note: To trigger an alarm output when an event occurs, please refer to Section 3.6.5

Conguring Alarm Output to set the alarm output parameters.

• Trigger Channel

Record a video when an event occurs.

Note: The user has to set the recording schedule to realize this function.

3.6.2 Conguring Video Loss Alarm

Steps:

1. Enter the Video Loss Setting interface: Conguration > Events > Basic Event >Video Loss

2. Check the Enable checkbox to enable the video loss detection.

3. The arming schedule conguration is the same as the setting of the arming schedule for motion detection. Refer to Step 2 Set the Arming Schedule for Motion Detection in Section 3.6.1.

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4. Check the checkbox to select the linkage method taken for the video loss alarm. Notify surveillance center, send email and trigger alarm output are selectable. Please Step 3 Set the Alarm Actions

for Motion Detection in Section 3.6.1.

5. Click Save to save the settings.

3.6.3 Conguring Tamper-proof Alarm

Purpose:

The user can congure the ITS Camera to trigger the alarm actions when the lens is covered.

Steps:

1. Enter the Tamper-proof Settings interface: Conguration > Events > Basic Event > Tamper-proof

2. Check Enable Tamper-proof checkbox to enable the tamper-proof detection.

3. Set the tamper-proof area. Refer to Step 1 Set the Motion Detection Area in Section 3.6.1

Conguring Motion Detection.

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4. The arming schedule conguration is the same as the setting of the arming schedule for motion

detection. Refer to Step 2 Set the Arming Schedule for Motion Detection in Section 3.6.1

Conguring Motion Detection.

5. Check the checkbox to select the linkage method taken for the tamper-proof. Notify surveillance center, send email and trigger alarm output are selectable. Please refer to Step 3 Set the Alarm Actions for Motion Detection in Section 3.6.1 Conguring Motion Detection.

6. Click Save to save the settings.

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3.6.4 Conguring External Alarm Input

Steps:

1. Enter the Alarm Input Settings interface: Conguration > Events >Basic Event > Alarm Input:

2. Choose the alarm input No. and the Alarm Type. The alarm type can be NO (Normally Open) and NC (Normally Closed).

3. Edit the name in to set a name for the alarm input (optional).

4. Click Edit to set the arming schedule for the alarm input. Refer to Step 2 Set the Arming Schedule for Motion Detection in Section 3.6.1 Conguring Motion Detection.

5. Check the checkbox to select the linkage method taken for the alarm input. Refer to Step 3 Set the Alarm Actions for Motion Detection in Section 3.6.1 Conguring Motion Detection.

6. The user can also choose the PTZ linking for the alarm input. Check the relative checkbox and select the No. to enable Preset Calling, Patrol Calling or Pattern Calling.

7. The user can copy the settings to other alarm inputs.

8. Click Save to save the settings.

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3.6.5 Conguring Alarm Output

Steps:

1. Enter the Alarm Output Settings interface: Conguration> Events > Basic Event >Alarm Output

2. Select one alarm output channel in the Alarm Output drop-down list.

3. Set a name in Alarm Name for the alarm output (optional).

4. The Delay time can be set to 5sec, 10sec, 30sec, 1min, 2min, 5min, 10min or Manual. The delay time refers to the time duration that the alarm output remains in effect after alarm occurs.

5. Click Edit to enter the Edit Schedule T ime interface. The time schedule conguration is the same as the settings of the arming schedule for motion detection. Refer to Step 2 Set the Arming Schedule for Motion Detection in Section 3.6.1 Conguring Motion Detection.

6. The user can copy the settings to other alarm outputs.

7. Click Save to save the settings.

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3.6.6 Handling Exception

The exception type can be HDD full, HDD error, network disconnected, IP address conicted

and illegal login to the ITS Cameras.

Steps:

1. Enter the Exception Settings interface: Conguration > Events > Exception

2. Check the checkbox to set the actions taken for the Exception alarm. Refer to Step 3 Set the

Alarm Actions Taken for Motion Detection in Section 3.6.1 Conguring Motion Detection.

3. Click Save to save the settings.

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