6 FAQS AND SOLUTIONS ...................................... 83
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1 The Basics
1.1 Overview
Thank you for choosing the GSM/GPRS digital
mobile phone. After reading this guide you will be able
to fully master the use of your phone and appreciate
all its functions and ease of use.
Not only does the smartphone provide you with
basic call functions such as call Register, but also with
many practical functions and services, to improve the
time you spend working and playing.
The color screen mobile phone complies with the
GSM/GPRS technology and has been approved by
certification authorities both domestically and abroad.
The availability of some services and features
described in this manual depends on the network and
your subscription. Therefore, some menu items may
not be available in your phone. The shortcuts to
menus and features may also vary from phone to
phone.
Our company reserves the right to revise this
manual content without prior notice.
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1.2 Safety guide
If your mobile phone is lost or stolen, please
contact the telecommunications authorities or a
sales agent immediately to have a hold on the
phone and the SIM card. This will prevent
economic loss caused by unauthorized calls
made from your mobile phone.
When you contact the telecommunications
authorities or a sales agent, they will need to
know the IMEI number of our mobile phone
(remove battery to expose number located on the
label on back of phone). Please copy this number
and keep in a safe place for future use.
In order to avoid the misuse of your mobile
phone please take the following preventative
measures:
- Set the PIN number of your mobile phone’s
SIM card and change this number
immediately if it becomes known to a third
party.
- Please keep the phone out of sight when
leaving it in a vehicle. It is best to carry the
phone with you, or lock it in the trunk.
- Set call barring.
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1.3 Safety warnings and notices
Before using your mobile phone, read and
understand the following notices carefully to ensure
you will use it safely and properly.
1.3.1 General attention
Only the battery and battery charger specified
by our company should be used in your
phone. Other products might result in battery
leakage, overheating, fire or explosion.
To avoid your phone malfunctioning, or
catching fire, please do not violently impact,
jolt or throw your phone.
Please do not place the battery, mobile phone,
or charger in a microwave oven or
high-pressure equipment. Otherwise it could
lead to unexpected accidents such as
damage to the circuitry or fire hazard.
Please do not use your phone near flammable
or explosive gases, otherwise it could cause
malfunction of your phone or fire hazard.
Please do not subject your phone to high
temperatures, high humidity or dusty places;
otherwise this may lead to the malfunction of
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your phone.
Keep your phone out of the reach of small
children. Your phone is not a toy. Children
could hurt themselves.
To avoid your phone falling and
malfunctioning or being damaged, please do
not place it on uneven or unstable surfaces.
1.3.2 Notices when using your phone
The apparatus shall not be exposed to
dripping or splashing and that no objects
filled with liquids, such as vases, shall be
placed on the apparatus.
The adapter plug is used as the disconnect
device, it shall remain readily operable.
Turn off your mobile phone where the phone
is not allowed, such as, on the airplane or in
hospitals. Using the mobile phone in those
places may impact the normal operation of
electronic devices and medical instruments.
Follow relevant regulations when using your
mobile phone in those places. Your mobile
phone has the auto turn-on feature. Check
your alarm clock settings to confirm that your
mobile phone will not be turned on
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automatically during flight.
Please do not use your mobile phone near
the weak signal or high precision electronic
devices. RF interference might cause
malfunctioning of such electronic devices and
other problems. Special tips must be paid
near the following equipment: hearing aids,
pace makers and other medical electronic
devices, fire detectors, automatic doors and
other automatic control installations. To find
out the effect of mobile phones on a
pacemaker or other pieces of electronic
medical equipment please contact the
manufacturers or local sales agents of the
equipment.
Please do not subject the LCD to impact or
use the screen to strike things, as this will
damage the LCD board and cause leakage of
the liquid crystal. There is a risk of blindness
if the liquid crystal substance gets into the
eyes. If this occurs rinse eyes immediately
with clear water (under no circumstances rub
your eyes) and go immediately to a hospital
for treatment.
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Do not disassemble or modify your mobile
phone, as it will lead to damage to the phone
such as battery leakage or circuitry failure.
Under very rare circumstances using the
mobile phone in certain model cars may
negatively affect the internal electronic
equipment. In order to assure your safety
under such circumstances please do not use
the mobile phone.
Please do not use needles, pen tips, or other
sharp objects on the keypad as this may
damage the mobile phone or cause it to
malfunction.
In the event of antenna malfunction, do not
use your phone, as it could be harmful to
human body.
Avoid letting the phone come into close
contact with magnetic objects such as
magnetic cards as the radiation waves of the
mobile phone may erase the information
stored on floppy disks, pay cards and credit
cards.
Please keep small metal objects, such as
thumbtacks far away from the receiver. When
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the receiver is in use it becomes magnetic
and may attract these small metal objects
and thus these may cause injury or damage
the mobile phone.
Avoid having the mobile phone come into
contact with water or other liquids. If liquids
enter the phone, this could cause a short
circuit, battery leakage or other malfunction.
1.3.3 Notices when using the battery
The battery has a limited service life. The
remaining life gets shorter as the times of
charging increase. If the battery becomes
feeble even after the charging, this indicates
the service life is over and you have to use a
new battery.
Do not dispose of old batteries with everyday
domestic garbage. Please dispose of old
batteries at the directed places with specific
rules for their disposal.
Batteries (battery pack or batteries installed)
shall not be exposed to excessive heat such
as sunshine, fire or the like. Please do not
throw batteries into a fire, as this will cause
the batter to catch fire and explode.
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When installing the battery, do not use force
or pressure, as this will cause the battery to
leak, overheat, crack and catch fire.
Please do not use wires, needles or other
metal objects to short-circuit the battery. Also,
do not put the battery near necklaces or other
metal objects, as this will cause the battery to
leak, overheat, crack and catch fire.
Please do not solder the contact points of the
battery, as this will cause the battery to leak,
overheat, crack and catch fire.
If the liquid in the batteries goes into the eyes,
there is a risk of blindness. If this occurs do
not rub the eyes, but immediately rinse eyes
with clear water and go to the hospital for
treatment.
Please do not disassemble or modify the
battery, as this will cause the battery to leak,
overheat, crack and catch fire.
Please do not use or place the batteries near
high temperature places such as near a fire
or heating vessel, as this will cause the
battery to leak, overheat, crack and catch
fire.
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If the battery overheats, changes color, or
becomes distorted during use, charging, or
storage, please stop using and replace it with
a new battery.
If the liquid from the battery comes in contact
with skin or clothing this could cause burning
of the skin. Immediately use clear water to
rinse and seek medical tips if necessary.
If the battery leaks or gives off a strange odor,
please remove the battery from the vicinity of
the open fire to avoid a fire or explosion.
Please do no let the battery become wet as
this will cause the battery to overheat, smoke
and corrode.
Please do not use or place batteries in places
of high temperature such as in direct sunlight,
as this will cause the battery to leak and
overheat, lower performance, and shorten
the battery’s life.
Please do not continuously charge for more
than 24 hours.
1.3.4 Charging your phone
Connect the connector of charger to the mobile
phone. The battery level indicator flashes on the
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screen. Even if the phone has been turned off, the
charging image still appears, indicating that the
battery is being charged. If the phone is overused
when the current is insufficient, it may take longer
time for the charging indicator to appear on the
screen after the charging begins.
When the battery level indicator does not flash
and indicates the battery is full, this indicates the
charging has been completed. If the phone is off
during charging, the charging being completed
image also appears on the screen. The charging
process often takes 3 to 4 hours. During the
charging, the battery, phone and charger gets
warm, this is a normal phenomenon.
Upon the completion of charging, disconnect the
charger from AC power socket, and from the
mobile phone.
Notes:
During charging, the phone must be placed in
well-ventilated environment. Always use the
charger supplied by your phone manufacturer.
Using an unauthorized charger might cause
danger and invalidate the authorization and
warranty clauses for your phone.
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The standby time and call duration provided by
the manufacturer are based on ideal operating
environment. In practice, the battery's operating
time varies depending on network conditions,
operating environment and usage methods.
Make sure the battery has been installed before
charging. It is best not to remove the battery while
charging.
Upon completion of charging, disconnect the
charger from your phone and the power supply.
If you have not disconnected the charger from your
phone and the power supply, the charger will continue
to charge the battery after about 5 to 8 hours when the
batter level decreases substantially. We advise you
not to do like this, as it lowers your phone performance
and shortens your phone life.
Notices when using your charger
Please use AC 100-240 volts. The use of any
other voltage will cause battery leakage, fire
and cause damage to the mobile phone and
charger.
It is forbidden to short circuit the charger, as
this will cause electrical shock, smoking and
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damage to the charger.
Please do no use the charger if the power
cord is damaged, as this will cause fire or
electrical shock.
Please immediately clean any dust gathered
on the electrical outlet.
Please do no place vessels with water near
the charger in order to avoid water splashing
onto the charger and causing an electrical
shortage, leakage or other malfunction.
If the charger comes in contact with water or
other liquid the power must immediately be
switched off to avoid an electrical short or
shock, fire or malfunction of the charger.
Please do not disassemble or modify the
charger, as it will lead to bodily harm,
electrical shock, fire or damage to the
charger.
Please do not use the charger in the
bathroom or other excessively moist areas,
as this will cause electrical chock, fire or
damage to the charger.
Please do not touch the charger with wet
hands, as this will cause electrical shock.
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Do not modify or place heavy objects on the
power cord, as this will cause electrical shock
or fire.
Before cleaning or carrying out maintenance
please unplug the charger from the electrical
outlet.
When unplugging charger, do not pull on the
cord, but rather hold on to the body of the
charger, as pulling on the cord will damage
the cord and lead to electrical shock or fire.
1.3.5 Cleaning and maintenance
The mobile phone, battery, and charger are
not water resistant. Please do not use them
in the bathroom or other excessively moist
areas and likewise avoid allowing them to get
wet in the rain.
Use a soft, dry cloth to clean the mobile
phone, battery and charger.
Please do not use alcohol, thinner, benzene
or other solvents to wipe the mobile phone.
A dirty outlet will cause poor electrical contact,
lose of power and even inability to recharge.
Please clean regularly.
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2 Getting Started
2.1 Component name and explanation
2.1.1 Technical parameters
Handset
Model: U5E
Name: Mobile Phone
Lithium-ion battery
S/N: KPD1BB17GS/6-A
Nominal voltage: DC3.7V
Maximum charge voltage: DC4.35V
Capacity : 2200mAh
Travel charger
Model: D3-501000
Input: 100-240V~50/60Hz, 0.2A
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2.1.2 Icons
In the standby mode, the following icons may
appear in standby screen:
Icon Description
Indicate the intensity of network signals.
Show missed calls.
Location by satellite.
Receive a new message.
An application is being downloaded.
The downloading is over.
The alarm clock has been set and
activated.
A call is in progress.
The phone is playing a song.
Show battery level.
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Enable USB.
The access is blocked.
Get connected to the wireless network
Turn on the Bluetooth.
No SIM card is installed in the phone.
GPRS data connection is on.
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2.2 Key explanations
Key Explanations
Return key ●Return to the previous menu.
Menu key ●Show options of current menu.
Home key
●At any status, press the key to
return to the standby screen.
Power key ● Hold down this key to turn your
phone off and on.
● Generally, press this key to lock
the mobile phone.
Side volume
keys
● During the conversation, press
the two keys to adjust the volume.
● While playing an audio file,
press the two keys to adjust the
volume.
Note: In this guide, the phrase “press the key” refers to
pressing and thereafter releasing a key. “Hold down a
key” refers to pressing a key and keeping it depressed
for 2 seconds or longer.
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The descriptions and functions of keys depend on
the model of your phone.
2.3 Using the touchscreen
Your phone provides many touch keys in the Main
screen. To use these keys correctly, calibrate the touch
screen in advance (see “Calibrator”). Meanwhile please
follow the instructions:
■Do not touch the screen with wet hands.
■Do not touch the screen with great forces.
■Do not touch the screen with metallic or conductive
objects.
2.4 Connecting to the network
2.4.1 Inserting and removing the SIM card
Turn off the phone; remove the battery and unplug
other external power supplies. Insert the SIM card
into the SIM holder as shown in the phone.
When you need to remove the SIM card, turn off the
phone, remove the battery and then remove the SIM
card from the holder.
Warning: Do turn off your phone before removing the
SIM card. Never insert or remove the SIM card when an
external power supply is connected, as this may cause
damage to the SIM card.
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2.4.2 Turning your phone on and off
To turn on the phone, hold down the POWER key
on the top; to turn off the phone, hold down the POWER key.
If you have turned on your phone without inserting
the SIM card, the phone will prompt you to install the SIM
card. With the SIM card already inserted, your phone
automatically verifies the availability of the SIM Card.
Then, the screen shows the following:
Enter PIN1 —— if your have set the SIM card
password.
Enter phone password —— if you have set your
phone password
Search for network—— the phone searches for the
appropriate network.
Notes:
If when you turn on the mobile phone, an exclamation
mark appears on the screen and does not disappear,
this is possibly caused by misoperation, that is, you
press the Power key and the Volume Up key at the same
time. Such misoperation activates the recovery mode,
hence the occurrence of exclamation mark. If you just
turn off the phone, next time when you turn it on, it will
still come to the recovery mode.
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Solution:
Press the Home key when the exclamation mark and
robot appear, a menu will pop up. Use the Menu key to
select "reboot system now" to restart the phone.
2.4.3 Unlocking the SIM card
The PIN 1 (personal identification number) secures
your SIM card from being misused by others. If you have
selected this function, you must enter the PIN1 code each
time you turn on the phone so that you may unlock the
SIM card and then make or answer calls. You can
deactivate SIM card protection (see “Safety settings”). In
this case, the misuse of your SIM card cannot be
prevented.
Press the Hang Upkey to turn on your phone;
Enter your PIN1 code. Clear the incorrect digits by
using the right soft key, and press OK for
confirmation. e.g. if your PIN1 is 1234, please enter:
1 2 3 4
If you enter incorrect numbers for three times in
succession, your SIM card will be locked and your phone
will ask you to enter PUK 1 number. If you do not know
the PUK1 code, do not try. Instead, contact your network
service provider. See “Safety settings”.
Note: your network service provider sets a standard
PIN1 code (4 to 8 digits) for your SIM card. You should
immediately change this number. See “Safety settings”.
2.4.4 Unlocking your phone
To prevent unauthorized use, you can set phone
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protection. If you have selected this function, you must
draw unlocking pattern each time you turn on your phone,
to unlock the phone and then make or answer calls. You
may clear the unlocking pattern (see “Safety settings”).
In this case, the unauthorized use of your phone cannot
be protected.
If you forget your phone password, you must contact
the retailer or local authorized service center to unlock
your phone.
2.4.5 Connecting to the network
Once your SIM card is unlocked, your phone
searches for available network automatically (the screen
will show the network searching is underway). If your
phone has found the available network, the name of
network service provider appears at the center of
screen.
Note: Making an emergency call 。Note: If “only for
emergency calls” appears on the screen, it indicates that
you are beyond the network coverage (service area),
and that you can still make emergency calls depending
on the signal intensity.
2.4.6 Making a call
When the logo of network service provider appears
on the screen, you can make or answer a call. The bars
at the upper left corner of screen indicate the intensity of
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network signal.
Conversation quality is significantly affected by
obstacles, thus moving within a small area while making
or answering a call can improve the conversation quality.
2.4.7 Making a domestic call
In the Dial screen, enter a number, and press the
Dial key to make a call. To change the number, delete
the digits you have entered. During dialing, the animation
appears on the screen. After the call is picked up, the
screen will show call status information. If the connection
alert tone has been set, your phone will ring the alert
tone (network dependent).
To end a call, press the Hang Up key.
Zone code Phone number Dial key
2.4.8 Making an international call
To make an international call, hold down the 0 key
on the Dialing screen until the international prefix "+” for
appears. This allows you to dial an international number
without knowing its international fix (e.g. 00 for China).
Following the entry of international prefix, enter the
country code and complete phone number. For the
country codes, follow the general conventions, for
example, 49 for Germany, 44 for UK, and 46 for Sweden.
Like making an international call via a fixed
telephone, omit the “0” at the head of a city code.
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For example, to call our hotline from another
country, you can dial:
+86 21 114
+ Country code Complete phone number
Dial key
2.4.9 Making a call from the list
All calls dialed and received are stored within a list
in your phone. Those dialed and received recently are
exhibited at the top of the list (see “Call Register”). All the
numbers are sorted by Dialed Calls, Received Calls and
Missed Calls. Your phone also provides options for you
to view all calls. When the call Register is full, the old
numbers will be deleted automatically. To view the list,
do the following:
To view the dialed calls, press the Dial key
You can dial any number from the list by pressing
the Dial key.
When the call list appears, press OK to see details,
or go to Options -> Save to place the number into your
Phonebook.
2.4.10 Making an emergency call
If you are beyond the network coverage (see
network-signal-intensity bars at the upper left corner of
the screen), you can still make emergency calls. If your
network service provider does not provide roaming
service to the area, the screen will show “only for
emergency calls”, alerting you that you can only make
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such calls. If you are within the network coverage, you
can also make emergency calls even without the SIM
card.
2.4.11 Call menu
The Call menu is only visible during an active call,
and features such as Call Waiting, Call Diverting, and
Multiple-party Call are network dependent. Contact your
network service provider.
The call options include:
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