Gosuncn Technology Group GR500 Users manual

INDUSTRIAL LTE ROUTER

QUICK START GUIDE

GR500

Website: www.gosuncnwelink.com

E-mail: welink@gosuncn.com

GR500

Quick Start Guide

Industrial Wireless Router

GR500-U1A

GR500-U1AS

Support GPS

APPLICATION RANGE

GR500

Quick Start Guide

VERSION

DATE

DESCRIPTION

V1.0

2018-06-04

First release

REVISION HISTORY

GR500

Quick Start Guide

ABOUT THIS DOCUMENT

Reading Note

The symbols below are the reading notes you should pay attention on:

: Warning or Attention

: Note or Remark

NOTE: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades,

troubleshooting tips, and press releases

GR500

Quick Start Guide

Post

Address: 2C, Tower D, Mindray Building, Gao-xin 12 Road South, Hi-tech Industrial Park, Nanshan District, Shenzhen, China

Web

www.gosuncnwelink.com

Phone

+86-755-26902600

CONTACT INFORMATION

Note: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips,

and press releases

Besides, GOSUNCN provides various technical support ways to the customers, such as support by phone, website, instant

messaging, E-mail and on-site.

GR500

Quick Start Guide

CONTENTS

APPLICATION RANGE ....................................................................................................................................................... 2

REVISION HISTORY ........................................................................................................................................................... 3

ABOUT THIS DOCUMENT ................................................................................................................................................ 4

CONTACT INFORMATION ................................................................................................................................................ 5

CONTENTS .......................................................................................................................................................................... 6

1. PRODUCT INTRODUCTION ......................................................................................................................................... 7

2. PACKING LIST ................................................................................................................................................................ 7

3. BEFORE INSTALLATION................................................................................................................................................ 8

3.1. GR500 PRODUCT EXTERIOR VIEW ........................................................................................................................................................ 8

3.2. INDICATOR LIGHT DESCRIPTION ............................................................................................................................................................. 8

3.3. PC CONNECTION .................................................................................................................................................................................... 9

4. COMPUTER CONFIG (WINDOWS OS) ...................................................................................................................... 10

5. ROUTER PARAMETER CONFIG .................................................................................................................................. 12

5.1. BRIEF INTRODUCTION ........................................................................................................................................................................... 12

6. ROUTER SYSLOG ILLUSTRATION .............................................................................................................................. 15

7. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT ....................................................... 19

GR500

Quick Start Guide

Name of Accessory

Quantity

Remark

GR500 LTE Router Main Machine

1 3G/4G Antenna

2 pieces

Installation Hardware

1 pair

Quick Start Guide

1 piece

12VDC Power Adapter

1 piece

RJ45 Cable

1 piece

WLAN Antenna(The cable length is 1m)

1 piece

Optional GPS Antenna

1 piece

Optional

RJ45-RS323 Cable

1 piece

Optional

1. PRODUCT INTRODUCTION

GR500 3G/4G LTE IoT industrial wireless communication router takes the advantage of public 4G network to provide data

transmission through long distance.

The product uses high-performance 32-bit industrial grade communications processor and industrial grade wireless module,

Software platform is an embedded real-time operating system,While providing an RS232 interface,2 Ethernet LAN (one of which can

be configured as WAN),At the same time,connect a serial port and Ethernet equipment, implement the data transparent

transmission and routing functions.

The product has been widely used in the networking industry chain in the M2M industry,Such as smart grid,smart

transportation,smart home,finance,mobile POS terminals,supply chain automation,industrial automation,intelligent building,fire,

public safety,environmental protection,meteorology,digital medical,telemetry,space exploration,agriculture,forestry,water,coal,

petrochemical and other fields.

2. PACKING LIST

Please kindly check the packing list, if there are omissions, please contact the dealer.

GR500

Quick Start Guide

Indicator Light

Status

Description

PWR

ON

Power ON

OFF

Power OFF

Flash

Temperature anomalies

SYS

ON

System operating normally

OFF

Abnormal system operation

Flash

Temperature anomalies

PPP

ON

Network connection

OFF

No dial

Fast Flash

Dialing

Slow Flash

Allocated on a non-4G network

VPN

ON

Any VPN turned on

OFF

Disconnect

Flash

Connecting

3. BEFORE INSTALLATION

3.1. GR500 PRODU CT EX TERIOR VIEW

3.2. INDICATOR LIGHT DESCRIPTIO N

Figure 3-1

Table 3-2

GR500

Quick Start Guide

SIG

ON

21～31

Slow Flash

11～20

Fast Flash

1～10

OFF

No service

BAK

ON

WAN as the primary link, and lte work

Flash

Exception, none of access

OFF

WAN works, LTE not working

3.3. PC CON NECTI ON

Figure 3-2 PC Connection

NOTE (Back of the device):

 Router antenna interface is SMA female socket. The matching antenna SMA male antenna screwed to the router interface and ensure

tightened so as not to affect the signal quality.

 Insert the SIM card holder the right of small yellow dots with spikes, SIM card sets to pop up. When installing the SIM card, the first SIM card

into the card holder and ensure that the SIM card metal contacts facing down, and then insert the SIM card holder in the drawer and make sure it

clicks into place.

GR500

Quick Start Guide

4. COMPUTER CONFIG (WINDOWS OS)

Press “WINDOWS + X” to open the menu, select “Control panel”.

Figure 4-1

Open “View network status and tasks”.

Figure 4-2

Open “Change adapter settings”,

Figure 4-3

Open Ethernet Properties.

Figure 4-4

Select the internet protocol version 4 (TCP / IPv4) and click Properties.

GR500

Quick Start Guide

Figure 4-5

Select the Obtain an IP address automatically and Obtain DNS server address automatically.

Figure 4-6

GR500

Quick Start Guide

5. ROUTER PARAMETER CONFIG

5.1. BRIE F INT RODUCTI ON

Open the Chrome browser, enter 192.168.1.1 in the address bar to open the configuration screen and enter your password.

User name: admin

Password: admin

Figure 5-1

Click on "English" to select English language .

Figure 5-2

Connected to the Internet, there are two ways, one is a mobile network, and the other is connected through the Ethernet WAN.

Mobile Network:

Open the Network configuration WWAN, Fill SIM card operator APN and authentication type.

GR500

Quick Start Guide

Figure 5-3

Ethernet WAN:

Open the "WAN" in the network configuration menu, in the "Connect Via" You can select the network mode.

Figure 5-4

WLAN Configuration:

Select "WLAN" option in the network configuration, turn on the wireless status, set SSID number and password.

GR500

Quick Start Guide

Figure 5-5

Online Maintenance Configuration: Click “Application Configuration > Online Maintenance” to open the “ICMP Detection”

tab, as shown in Figure 5-5

Two default addresses can be tested under public network, if it is used in private network condition, the default address in server 1 and server 2 should be modified to the ones which private network can be connected with, otherwise there may be some abnormal network faults caused by keeping disconnection.

.

Figure 5-6

GR500

Quick Start Guide

Log Type

Description

Log Check

System Log

All router system log

Click “Refresh”, new log will be displayed in log box

Kernel Log

Kernel log

Click “Refresh”, new log will be displayed in log box

DNS Log

All IP address information of DNS under router

Click “Refresh”, new log will be displayed in log box

DHCP Log

Router distribute IP address to client and get IP log from

its WAN interface

1.There is huge amount information of DNS log, DNS

log should be enabled before log inquiry.

2. Click “Refresh”, new log will be displayed in log

box Keepalive Log

Log for online test of overtime connection

Click “Refresh”, new log will be displayed in log box

PPP Log

Log of PPP dialing and VPN PPP dialing

Click “Refresh”, new log will be displayed in log box

WWan Log

Log of module dialing

Click “Refresh”, new log will be displayed in log box

WAN Log

Log of WAN interface

Click “Refresh”, new log will be displayed in log box

PPTP Log

Log of PPTP VPN connection

Click “Refresh”, new log will be displayed in log box

L2TP Log

Log of L2TP VPN connection

Click “Refresh”, new log will be displayed in log box

IPSec Log

Log of IPSec VPN connection

Click “Refresh”, new log will be displayed in log box

6. ROUTER SYSLOG ILLUSTRATION

Choose “Debug” in system configuration and select target log under “Log Type”, then click “Refresh”. The table below is the parameter description.

Table 6-1

Choose “System log”as all log information, mark only read kernel log information. WWAN log and WAN log are mainly described here.

Figure6-1

GR500

Quick Start Guide

WAN log：

Figure6-2

WWAN log：log information can be referred in the figure below, the information in red box is the information after online.

GR500

Quick Start Guide

Figure6-3

Keepalive log： when network disconnection，will online test connection to www.baidu.com and ping www.yahoo.com as

timeout， and will connect again.

GR500

Quick Start Guide

Figure6-4

GR500

Quick Start Guide

7. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

 Any changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate this equipment.

 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should

be installed and operated with minimum distance 20cm between the radiator & your body.

FCC ID：2APNR-GR500

Gosuncn Technology Group GR500 Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual