Gost Watch HD User Manual

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GOST Watch HD – User Guide
GOST WATCH HD Overview
The GOST Watch HD system allows clients to access live streaming video on board their boat over the internet from any computer or web enabled phone and allows up to 6 cameras per login. Visit our website at:
www.gostglobal.com/home , click on “GOST Watch HD”
Login. GOST Watch HD website features include:
As an added bonus, download the free “GOST Watch HD” in iPhone / Android app stores. This app allows
clients to log in and stream video from the vessel on their smartphone/tablet (See page 5). If the Equipment is registered and the Cellular and/or KVH Vsat Internet Data plans are activated, Please proceed to page two of this guide under “Using your GOST Watch HD system” If you still need to register, please see the rest of the first page for instructions and confer with you Marine Electronics Installer for specific registration numbers needed as seen in Figure 1.
A/D Gateway MAC GWHD #1 _______________________ A/D Gateway MAC GWHD #2________________________ A/D Gateway MAC GWHD #3 _______________________ A/D Gateway MAC GWHD #4 _______________________ A/D Gateway MAC GWHD #5 _______________________ A/D Gateway MAC GWHD #6 _______________________
IVR
MAC GWHD # __________________
Please allow 24 hours for the GOST Watch HD User ID to be registered (M-F 8:30am – 5:00pm EST). To maintain customer privacy, a default password “1 2 3 4“ is given to the account. The client should update the password once the installation is complete, under “My Account- My Registered Users” on page 3. It is imperative that the installing Marine Electronics Technician have the username for the account to move forward to setup and configure the GOST Watch HD system.
REGISTER FOR MOBILE DATA SERVICE
The basic package includes a GSM / CDMA cellular device and is recognized by all major cellular providers. The client needs to set up a “DATA” plan that provides internet to the A/D gateways. Please ensure that the person setting up the “Cellular Internet Data Activation” account with the provider (AT&T, Verizon, T-Mobile, Sprint, etc.) has all the information identified in Figure 2. The GOST Watch HD is also an approved streaming video platform with KVH and TracPhone V3IP, V7IP, and V11IP line of mini-VSATs. The client must be on a KVH unrestricted rate plan to use the GOST Watch HD streaming video platform (M-plan on V3ip, U Plan V7ip,V11ip).The installer should be familiar with KVH installation standards, follow all included installation guides, support instructions, and activation procedures included with the KVH system. See the instructions on right side of the next page. Also, when activating KVH system ensure that “COMBOX STANDARD BUNDLE” is selected on page five of the KVH airtime contract.
CELLULAR INTERNET DATA ACTIVATION
The GSM/CDMA cellular Internet data terminal sold with the system is the G3G-GSM/CDMA. Make sure to document the identifiers on the back of the Cellular data modem. Make sure that the client has this information to activate the account with the proper plan. Though the data module should automatically sync to the network, sometimes it may be necessary to log in locally to Cellular Data Terminal and select the airtime provider. See instructions on left side of the next page.
REGISTER FOR GOST WATCH HD SERVICE It is strongly suggested that the client register for GOST service at the start of the installation, because the installer will need a username and password to configure and test GOST Watch HD camera system.
1.) Go to www.gostglobal.com/home and Click the “Register for Service” link.
2.) Click “Create Account” and fill out basic info to sign the secure contract and press continue.
3.) Click on "Let’s get Started" button and Pick A Product of "GOST Watch HD."
4.) The client needs to enter all of their info and complete a secure and digitally signed contract.
GSM Accounts (AT&T, T-Mobile) IMEI # _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
ICCID(SIM)# 8901 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
CDMA Accounts (Verizon, Sprint) MEID # _ _ _ _ _ _ _ _ _ _ _ _
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Using your GOST Watch HD System
1.) With your system activated and the Marine Electronics Dealer’s installation complete, go to
www.gostglobal.com/home and click the “GOST Watch
HD Login”. Enter your User ID and temporary password of “1 2 3 4” (Figure 3)
Figure 3
2.) Once logged in, you will be met with the home screen with still shots of the cameras. The tabs to the left are how you navigate the website. See the description below each tab below and Figure 4 to right.
My Cameras – View live video off boat and configure motion detection areas for events.
My Videos – View stored videos of events. My Account – Edit or Add User information. My Alerts – Set E-mail event alert recipients and
determine verbiage and file format to be sent. My IVR - View saved footage and configures specific
cameras for IVR Recording (if installed). Logout – Sign off GOST Watch HD system.
My Cameras
This is the landing page of the login. You will initially see recent still shots from each camera on the vessel as seen in Figure 4 and 5 to the right. You may be prompted by your browser initially to download a software plug in, Save and install the software plugin as directed. Once this is complete, you can:
- Click on the desired camera image for video
- Click “View All” to stream all cameras at once
Figure 4
If you click a single image, you will have the ability to change “Advanced Settings” and also to configure “Video Motion Settings” as described on the next page (Figure 5 below). The average client should have no reason to change any of the advanced settings (if desired, see the GOST Watch HD Installation and Setup Guide).
Figure 5
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My Cameras - Video Motion Settings The Client has the ability to select up to four specific
motion areas of a particular camera. These areas should be where they would like video capture and/or email alerts of activity. They are usually placed at door entries, cockpit areas, or boarding platforms to name a few. It is designed to give the owner video clips of every person on or off the vessel. It is important not to focus on areas that are constantly moving such as Docks with People traffic, shimmering water, or active waterways. This is because the user does not want to be inundated with false triggers in high traffic changing activity areas. As a general rule, it is best to focus on areas on the vessel. To select an area to detect motion in, drag the respective color square over the area you wish to monitor. You can reduce or expand the box by pressing
“Shift” over the lower right hand corner. Once the
desired area is boxed in, assure that the “Active” box is checked along with the respective color (Figure 6). The “Trigger on change %” should (under most circumstances) be about 70%. That said, some sensitivity adjustment may be necessary depending on the particular camera setup.
Figure 7
My Videos – Viewing Video
After the user clicks on the selected still image to view, a 10 second video clip will load. To download the video, click on the down triangle tab in the bottom right corner of the video. The user also has the option to post the video directly to a variety of social media websites. To do so, click the respective Facebook, twitter, e-mail, etc. links in the bottom left corner of the page (Figure 8).
Figure 6
My Videos – Finding Footage Events
This area of the website allows the user to view and/or download saved ten second video clips triggered from a motion detection or an activation event. Scroll your cursor over the still images and they will enlarge (Figure 7). You can click on the image or time stamp for the video to load. Additionally, you can click on the symbol to download the video to your computer as an MP4 format. The website will store up to 50 Mb saved video for each A/D Gateway that is installed.
My Account – My Registered Users In this area, the user can modify there account
information as well as change there username and/or password. Another great feature is the ability to grant secondary users their own personal access to the website such as Captains, Crew, Management companies, etc. Only the master user will be able to add additional viewers to the login and change any settings. To modify a user id or password, click on the
button to the right of the User info (Figure 9 on next
page).
Figure 8
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particular hardrive.
Figure 9
My Account – My Registered Devices In this section, the user has the ability to view and or
change all the A/D Gateway camera and IVR names. Simply click on the Edit tab marked by a pencil and paper next to each device and a new window will load for you to change and update(Figure 10). As an example, the default name of each Camera is the Mac address of the gateway, you may want to change the name to “Salon”,”Cockpit”, or “Helm” camera.
My IVR- Viewing and Downloading clips The GOST Watch HD IVR is an easily accessible Internet Video Recorder that can be viewed from any
computer with an internet connection. The IVR will work with up to six A/D Gateways and has a 1 TB hard drive that should store approximately three months footage for up to six cameras. Note that the specified storage capacity can change depending on the footage being recorded and the size of the The IVR is normally configured by the installer at the time of installation. If you see a “N/A” next to the selected camera, assure it is configured properly according to “Configuration” Section below. To use, simply select the camera and the time/date that you wish to view and press search (Figure 12). You can only select the starting date and time, a twenty minute clip will then load from that point. Once the footage loads, you can view it at x1, x2, x4, and x8 times the speed as well as download the clip (left side of screen)
Figure 10
My Alerts
In this area of the site, the user can select up to four receipts’ to receive e-mail alerts for motion captured events. You can select whether the recipients are to receive a thumbnail image (.JPG) or a Video clip (.mp4). One also has the ability to change the e-mail subject as well as the message in the body. One can also receive text alerts of a video event captured via the SMS feature. Assure that the correct airtime provider is selected on sms alerts (Figure 11).
Figure 11
Figure 12
My IVR- Configuration Click on the “Configuration” tab to access the setup
menu. Select the camera you wish to enable Instant IVR recording off, select “Enable”, and press “Save”. You can also select the time zone of the location that the IVR is in on the bottom half of this page (Figure 13).
Figure 13
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Logout By selecting this tab, you will completely logout of the
GOST Watch HD website.
Troubleshooting Tips
A/D Gateway saying offline
Double check and recrimp Ethernet Connections Swap out Ethernet cable temporarily with a confirmed
working one to ensure it is not a cable issue, and wait 5 minutes.
Confirm adequate power supply. Confirm that the device supplying the Internet via
G3G-GSM-CDMA or KVH is actually providing internet data to the network.
A/D Gateway Image is blurred
If no Video Out is being fed to boat’s chart plotters or
TVs, ensure that the 75 Ohm Cap is on the Video out.
Swap with other cameras’ “Video In” and see if
problem still persists, thus indicating a problem with the analog feed.
Check Camera Lens for blockage, and make sure
protective shipping sticker is removed.
Check Analog cable connections for loss.
No Internet on network
Confirm that the Cellular module (G3G-GSM-CDMA)
is configured according to the “Internet Data Terminal on page 4, else refer to the guide included with directly with the device.
Ensure that the G3G-GSM-CDMA card is on an
internet Data Plan by confirming with the client.
When using KVH integration ensure network is wired
to Com Box
GOST Watch HD App
easy login next time by checking “Save Password” (fFgure 15). You can also select a language. Note that the app is designed for smart phones. You can use on a tablet but need to download it from the phone store.
Figure 15
Once logged in to the system, you will be presented with the full list of cameras to view live. Click on any of the cameras and the video will load (Figure 16).
Figure 14
The “GOST Watch HD” app is a free download available in both the Apple and Android app stores (Figure 14). The purpose of the app is for clients to have a simplified way to quickly view cameras from their smartphone. Setting up preferences, viewing stored videos, and IVR access still needs to be done over the website browser login. Once you have downloaded the app proceed to the next step.
To login, you need your username and password handy (same that you use for the website login). Click on “New” and enter the information. It also asks for a
Figure 16
If you rotate the Phone when viewing, the image will become larger (Figure 17 next page).
display name for use with clients that have multiple logins saved. Simply enter any minimal four characters such as “AAAA” or “BOAT1”. Save the password for
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Figure 17
FLIR M-Series Integration Functionality
The GOST Watch HD system is also now compatible with the FLIR M-Series line of Thermal / Low Light cameras to remotely control Pan, Tilt, Zoom, and many other functions from the webpage (Figure 18). The marine electronics installer only has to complete a few steps to add this functionality. This FLIR integration is only currently supported on the Webpage login (not the App).
Most of the FLIR JCU functions remain the same with some slight modifications. See a description of the functions in Figure 20.
Figure 18
The functionality of the FLIR Puck (JCU) can be seen in once you load the camera on the Web page.
Figure 19
Figure 20
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