Google NC51 User Manual

Set up your Nest Hello

with the Nest app.

In the box.

Get the Nest app.

Add Nest Hello.

Don’t se e a ?

Tap the .

To learn more, watch our installation video

Wire the chime

connector to your

doorbell chime.

You’ll need:

at nest.com/support/hello

Replace your

existing doorbell

with Nest Hello.

Wall plateNest Hello

Release tool Extension wires

Need help? Go to nest.com/support

Nest Pro Works can help.

Getting Nest Hello set up can be quick and simple
with Nest Pro Works. We can connect you with an
independent installer who’s been trained to install
Nest products.

Find a Nest Pro at nest.com/install

Chime connector

Masonry drill bit

Screws

Wall anchors

064-00163-US-8

Nest Labs, Inc.
Limited Warranty
Nest Hello

THIS LIMIT ED WARRANT Y CONTAINS IMP ORTANT
INFORMATIO N ABOUT YOUR RIG HTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND
EXCLUSI ONS THAT MAY APPLY TO YOU.

1. WHAT THIS LIMITE D WARRANT Y COVERS;
PERIOD OF COVERAGE

Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue,
Palo Alto , Californi a USA, warra nts to the own er of the
enclosed product that the product contained in this
box (“Pro duct”) wil l be free from d efects in m aterials
and work manship for a pe riod of two (2) y ears from th e
date of delivery following the original retail purchase
(the “War ranty Per iod”). If the Pr oduct fail s to conform
to this Lim ited Warran ty during the W arranty P eriod,
Nest La bs will, at it s sole discre tion, eith er (a) repair or
replace any defective Product or component; or (b) accept
the retu rn of the Prod uct and ref und the money a ctually
paid by the o riginal pur chaser for th e Product. R epair
or repla cement may b e made with a new o r refurbish ed
product or components, at Nest Labs’ sole discretion.
If the Pro duct or a comp onent incor porated wi thin it is
no longer a vailable, Ne st Labs may, at Ne st Labs’ so le
discretion, replace the Product with a similar product
of simila r function . This is your s ole and exclus ive remed y
for brea ch of this Limi ted Warrant y. Any Produc t that
has eith er been rep aired or rep laced unde r this Limite d
Warrant y will be cov ered by the ter ms of this Limit ed
Warrant y for the lon ger of (a) ninet y (90) days from t he
date of de livery of t he repaire d Product or r eplacem ent
Produc t, or (b) the rem aining Warran ty Period. T his
Limite d Warranty is t ransfera ble from the or iginal
purchaser to subsequent owners, but the Warranty
Period w ill not be ext ended in dura tion or expan ded
in cover age for any suc h transfer.

2. TOTAL SATISFAC TION RET URN POLICY

If you are th e original pu rchaser of t he Product a nd you
are not sa tisfied wit h this Produc t for any reas on, you
may retur n it in its orig inal condit ion within thir ty (30)
days of the o riginal pur chase and re ceive a full r efund.

3. WARRA NTY CONDI TIONS; HOW TO GE T SERVICE IF
YOU WANT TO CL AIM UNDER TH IS LIMITED WARR ANTY

Befor e making a clai m under this Lim ited Warran ty, the
owner of th e Product mu st (a) notif y Nest Labs o f the
intent ion to claim by v isiting nes t.com/suppo rt during
the Warra nty Perio d and provid ing a descrip tion of th e
alleged f ailure, and (b) c omply with Ne st Labs’ re turn
shipping i nstructi ons. Nest L abs will have no warrant y
obligat ions with res pect to a retu rned Produc t if it
determines, in its reasonable discretion after examination
of the ret urned Pro duct, that t he Product i s an Ineligibl e
Produc t (defined bel ow). Nest Lab s will bear all c osts of
return s hipping to own er and will rei mburse any sh ipping
costs i ncurred by th e owner, except wit h respect t o
any Inelig ible Produc t, for which own er will bear all
shipping costs.

4. WHAT THIS LIM ITED WARRA NTY DOES NO T COVER

This Limi ted Warrant y does not co ver the follow ing
(collectively “Ineligible Products”): (i) Products marked
as “sampl e” or “Not for S ale”, or sold “AS IS”; (ii ) Product s
that have been subject to: (a) modifications, alterations,
tampering, or improper maintenance or repairs;
(b) handlin g, storag e, install ation, tes ting, or use no t in
accor dance with t he User’s Gui de, Placem ent Guidel ines,
or other instructions provided by Nest Labs; (c) abuse or
misuse of the Product; (d) breakdowns, fluctuations, or
interruptions in electric power or the telecommunications
netwo rk; or (e) Acts of G od, including b ut not limited
to lightn ing, flood, to rnado, earthq uake, or hurricane;
or (iii) any non-Nest Labs branded hardware products,
even if pa ckaged or so ld with Nest L abs hardwar e. This
Limite d Warranty do es not cover c onsumable pa rts,
includin g batteri es, unless da mage is due to de fects in
materials or workmanship of the Product, or software
(even if pac kaged or sol d with the prod uct). Nest L abs
recommends that you use only authorized service providers
for maint enance or r epair. Unaut horized us e of the Prod uct
or sof tware can imp air the Produ ct’s perf ormance and
may invalidate this Limited Warranty.

5. DISCL AIMER OF WARR ANTIES

EXCEPT A S STATED ABOVE IN THIS LI MITED WARRA NTY,
AND TO THE MA XIMUM EX TENT PERMITT ED BY
APPLIC ABLE LAW, NEST L ABS DISC LAIMS AL L EXPRESS,
IMPLIED, AND S TATUTORY WARRA NTIES AND C ONDITIONS
WITH RESPE CT TO THE PRODUC T, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS F OR A PARTICU LAR PURP OSE. TO THE M AXIMUM
EXT ENT PERMITTE D BY APPLICABL E LAW, NEST LA BS
ALSO LIMI TS THE DURATI ON OF ANY APPL ICABLE IMP LIED
WARRAN TIES OR CONDI TIONS TO THE DUR ATION OF THIS
LIMITED WARRAN TY.

6. LIMITATION OF DA MAGES

IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS,
IN NO EVEN T WILL NEST LAB S BE LIABLE FOR A NY
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL
DAMAGES, I NCLUDING ANY DA MAGES FOR LOST D ATA
OR LOST PROFITS, ARISING FROM OR RELATING TO THIS
LIMITED WAR RANTY O R THE PRODUC T, AND NEST LABS ’
TOTAL CUMUL ATIVE LIA BILITY A RISING FROM OR R ELATED
TO THIS LIMIT ED WARRANT Y OR THE PRODUC T WILL
NOT EXCEED T HE AMOUNT ACTU ALLY PAID FOR THE
PRODUCT BY THE ORIGINAL PURCHASER.

7. LIMITATION OF LIABILITY

THE NEST LABS ONL INE SERVICES (“SERVICES”)
PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”)
REGARDIN G YOUR NEST PRODU CTS OR OTHER
PERIPHERALS CO NNECTED TO YOUR PRODUCTS
(“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT
PERIPHERALS TH AT MAY BE CONNECTED TO YOUR
PRODUC T MAY CHANGE FROM T IME TO TIME. WITHO UT
LIMITING THE GENERAL ITY OF THE DISCL AIMERS ABOVE,
ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR
CONVENIE NCE,“AS IS”, AND “AS AVAILABL E”. NEST LAB S
DOES NOT REP RESENT, WARRANT, OR GUA RANTEE
THAT PRODUCT INFORMATION WILL BE AVAILABLE,
ACCUR ATE, OR RELIABLE OR T HAT PRODUCT
INFORMATION O R USE OF THE SERVI CES OR PRODUC T
WILL PROV IDE SAFET Y IN YOUR HOME. YOU USE A LL

PRODUC T INFORMATION, THE SER VICES, AND THE
PRODUC T AT YOUR OWN DISCRET ION AND RISK. YOU
WILL BE SOL ELY RESPONSIBLE FOR ( AND NEST LA BS
DISCL AIMS) ANY AND A LL LOSS, LI ABILIT Y, OR DAMAGES,
INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY,
HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER,
MOBILE DE VICE, AND ALL O THER ITEMS AND PE TS IN
YOUR HOME, RE SULTING FROM YOUR USE O F THE
PRODUCT INFORMATION, SERVICES, OR PRODUCT.
PRODUC T INFORMATION PR OVIDED BY THE SER VICES IS
NOT INTENDE D AS A SUBSTITU TE FOR DIRECT ME ANS
OF OBTAINING THE INFORMATION. FOR EXAMPLE, A
NOTIFICATI ON PROVIDED THR OUGH THE SERVIC E IS
NOT INTENDE D AS A SUBSTIT UTE FOR AUDIBLE A ND
VISIBLE IND ICATIONS IN THE HO ME AND ON THE PRO DUCT,
NOR FOR A THIRD PA RTY MONIT ORING SERVICE T HAT
MONITORS A LARM STATE.

8. YOUR RIGH TS AND THIS LIMI TED WARRAN TY

This Limi ted Warrant y gives you s pecific lega l rights.
You may also ha ve other legal r ights that v ary by stat e,
province, or jurisdiction. Likewise, some of the limitations
in this Limi ted Warran ty may not ap ply in cert ain state s,
provin ces or jurisdi ctions. Th e terms of this Li mited
Warranty will apply to the extent permitted by applicable
law. For a ful l descript ion of your lega l rights you s hould
refer to t he laws appli cable in your ju risdictio n and you
may wish to c ontact a r elevant c onsumer ad visor y servic e.

064-00004-US

For more information, visit nest.com

Need hel p? Contact us a t nest.com/support

For FCC Co mpliance St atement, v isit

nest.com/legal/fcc-compliance-notice

Please r ecycle Nes t’s packagin g.

RECYCLING AND DISPOSAL

est.com/recycle

Visit n