Nest Labs, Inc.
FOR REFERENCE ONLY
NOT FOR PRESS OUTPUT
FOR REFERENCE ONLY
NOT FOR PRESS OUTPUT
FOR REFERENCE ONLY
NOT FOR PRESS OUTPUT
FOR REFERENCE ONLY
NOT FOR PRESS OUTPUT
FOR REFERENCE ONLY
NOT FOR PRESS OUTPUT
Limited Warranty
Nest Cam IQ Safety
THIS LIMIT ED WARRANT Y CONTAINS IMP ORTANT
INFORMATIO N ABOUT YOUR RIG HTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND
EXCLUSI ONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITE D WARRANT Y COVERS;
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue,
Palo Alto , Californi a USA, warr ants to the own er of the
enclosed product that the product contained in this
box (“Pro duct”) wil l be free from d efects in m aterials
and work manship for a p eriod of two (2 ) years from t he
date of delivery following the original retail purchase
(the “War ranty Per iod”). If the Pr oduct fail s to confor m
to this Lim ited Warran ty during the W arranty P eriod,
Nest La bs will, at it s sole discre tion, eithe r (a) repair
or replace any defective Product or component; or (b)
accep t the return of t he Produc t and refund the money
actual ly paid by the or iginal pur chaser f or th e Pr oduc t.
Repair or r eplaceme nt may be made wi th a new or
refurb ished pro duct or comp onents, a t Nest Lab s’ sole
discretion. If the Product or a component incorporated
within it i s no longer avail able, Nest L abs may, at
Nest Labs’ sole discretion, replace the Product with
a similar p roduct of sim ilar functi on. This is your s ole
and exclu sive remedy f or breach of th is Limited
Warrant y. Any Produc t that has eit her been rep aired
or repla ced under t his Limited Wa rranty w ill be cover ed
by the ter ms of this Limite d Warrant y for the longer
of (a) ninet y (90) days fro m the date of deli very of
the repaired Product or replacement Product,
or (b) the rema ining Warrant y Period. Thi s Limited
Warranty is transferable from the original purchaser
to subse quent owner s, but the War ranty Per iod will
not be ex tended in dur ation or exp anded in cov erage
for any suc h transfer.
2. TOTAL SATISFAC TION RET URN POLICY
If you are th e original pu rchaser of t he Product a nd you
are not sa tisfied wit h this Produc t for any reas on, you
may retur n it in its orig inal condit ion within thir ty (30)
days of the o riginal pur chase and re ceive a full r efund.
3. WARRA NTY CONDI TIONS; HOW TO GE T SERVICE IF
YOU WANT TO CL AIM UNDER TH IS LIMITED WARR ANTY
Befor e making a claim u nder this Limi ted Warrant y,
the owner o f the Produc t must (a) noti fy Nest La bs of
the intention to claim by visiting nest.com/support
during th e Warranty P eriod and pr oviding a des cription
of the alle ged failure, a nd (b) comply wi th Nest Labs ’
return s hipping inst ructions . Nest Labs wi ll have no
warran ty obligat ions with re spect to a r eturned Pr oduct
if it dete rmines, in it s reasonab le discreti on after
examination of the returned Product, that the Product
is an Inelig ible Produc t (defined bel ow). Nest Labs
will bear a ll costs of r eturn shippi ng to owner and wi ll
reimbur se any shippin g costs incu rred by the own er,
except wi th respec t to any Ineligi ble Product , for
which own er will bear all s hipping cos ts.
4. WHAT THIS LIM ITED WARRA NTY DOES NO T COVER
This Limi ted Warrant y does not c over the foll owing
(collectively “Ineligible Products”): (i) Products marked
as “sampl e” or “Not for Sa le”, or sold “AS IS”; (ii)
Produc ts that have b een subject t o: (a) modificat ions,
alterations, tampering, or improper maintenance or
repair s; (b) handling, s torage, in stallati on, testing , or
use not in a ccordanc e with the Use r’s Guide, Pl acement
Guidelines, or other instructions provided by Nest Labs;
(c) abuse or mi suse of the Pro duct; (d) bre akdowns,
fluctuations, or interruptions in electric power or the
teleco mmunicatio ns network ; or (e) Acts of God,
includin g but not limit ed to lightnin g, flood, torn ado,
earth quake, or hurr icane; or (iii) a ny non-Nest L abs
brande d hardware pr oducts, ev en if packag ed or sold
with Nest Labs hardware. This Limited Warranty does
not cover consumable parts, including batteries, unless
damage is d ue to defec ts in materia ls or workma nship
of the Pro duct, or sof tware (eve n if package d or sold
with the p roduct). Ne st Labs rec ommends tha t you
use only authorized service providers for maintenance
or repair. Un authorize d use of the Pro duct or sof tware
can impai r the Product ’s perform ance and may
invalidate this Limited Warranty.
5. DISCL AIMER OF WARR ANTIES
EXCEPT A S STATED ABOVE IN THIS L IMITED WARRA NTY,
AND TO THE MA XIMUM EX TENT PERMIT TED BY
APPLIC ABLE LAW, NEST L ABS DISCL AIMS ALL
EXPRES S, IMPLIED, AND STATUTO RY WARRANT IES
AND CONDI TIONS WITH RESP ECT TO THE PRODUC T,
INCLUDING THE IMPLIED WARR ANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOS E. TO THE MAXIM UM EXTENT P ERMITTED
BY APPLIC ABLE LAW, NEST L ABS ALSO L IMITS THE
DURATION OF ANY APPLICABLE IMPLIED
WARRAN TIES OR CONDITI ONS TO THE DURATIO N
OF THIS LIMIT ED WARRANT Y.
6. LIMITATION OF DA MAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS,
IN NO EVEN T WILL NEST LA BS BE LIABLE F OR ANY
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR
SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR
LOST DATA OR LOST P ROFITS, ARIS ING FROM OR
RELATING TO T HIS LIMITED WARR ANTY OR THE
PRODUC T, AND NEST LABS’ T OTAL CUMULATIV E
LIABILI TY ARISIN G FROM OR RELATE D TO THIS LIMITED
WARRAN TY OR THE PROD UCT WILL NOT EXCEE D
THE AMOUN T ACTUALLY PAID FOR THE P RODUCT
BY THE ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
THE NEST LABS ONL INE SERVICES (“SERVICES”)
PROVIDE YOU INFORMATION (“PRODUCT
INFORMATION”) REGARDING YOUR NEST PRODUCTS
OR OTHER PERIPHERAL S CONNECTED TO YOUR
PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE
OF PRODUCT PERIPHER ALS THAT MAY BE CONNECTED
TO YOUR PROD UCT MAY CHANGE FR OM TIME TO
TIME. WITHOUT LIMITING THE GENERALITY OF THE
DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION
IS PROVIDE D FOR YOUR CONVE NIENCE,“AS IS”, AND
“AS AVAILABL E”. NEST LABS DO ES NOT REPRESENT,
WARRANT, OR GUARANTEE THAT PRODUCT
INFORMATION W ILL BE AVAILABLE , ACCURATE, OR
RELIABLE OR THAT PRODUCT INFORMATION OR USE
OF THE SERV ICES OR PRODUC T WILL PROVID E SAFET Y
IN YOUR HOME. YO U USE ALL PRODU CT INFORMATION ,
THE SERVI CES, AND THE PRODU CT AT YOUR OWN
DISCRE TION AND RISK. YOU W ILL BE SOLELY
RESPONSI BLE FOR (AND NEST L ABS DISCL AIMS)
ANY AND AL L LOSS, LIABIL ITY, OR DAMAGES,
INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY,
HOME, PRODUCT, PRODUCT PERIPHERALS,
COMPUT ER, MOBILE DEV ICE, AND ALL OT HER ITEMS
AND PETS IN Y OUR HOME, RESULTING F ROM YOUR
USE OF THE PRODUCT INFORMATION, SERVICES,
OR PRODUCT. PRODUCT INFORMATION PROVIDED BY
THE SERVI CES IS NOT INTENDED A S A SUBSTITU TE
FOR DIRECT ME ANS OF OBTAININ G THE INFORMATION.
FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH
THE SERVI CE IS NOT INTENDED AS A S UBSTITUT E
FOR AUDIBLE A ND VISIBLE INDIC ATIONS IN THE HOME
AND ON THE PRO DUCT, NOR FOR A THIRD PAR TY
MONITORIN G SERVICE THAT MO NITORS ALA RM STATE.
8. YOUR RIGH TS AND THIS LIMI TED WARRAN TY
This Limi ted Warrant y gives you s pecific lega l rights.
You may also ha ve other legal r ights that v ary by
state , province, o r jurisdicti on. Likewise , some of the
limita tions in this Lim ited Warran ty may not app ly
in cert ain state s, provinc es or jurisdi ctions. Th e terms
of this Lim ited Warran ty will apply t o the exten t
permit ted by applic able law. For a ful l descripti on
of your leg al rights you sh ould refer to t he laws
applic able in your juris diction and yo u may wish to
conta ct a relevant c onsumer ad visory se rvice.
064-00004-US
PLACEMENT GUIDELINES
To avoid risk of ov erheatin g and burns:
Use only in doors, bet ween 32° an d
104°F (0° to 40°C).
Keep out o f direct sunli ght.
Do not blo ck airflow to N est Cam IQ.
To avoid risk of fir e and shock :
Use only th e provided US B cable and
power adapter.
Do not get t he camera , power adapte r
or USB cab le wet.
To avoid risk of o ther serio us injury:
Keep Nes t Cam IQ’s USB cabl e out of the rea ch
of childr en, more than 3 f eet (1 m) away.
Keep cam era and all com ponents ou t of the
reach of c hildren and pe ts.
For more information, visit nest.com
Need hel p? Contact us a t nest.com/support
For FCC Co mpliance St atement, v isit
nest.com/legal/fcc-compliance-notice
Please r ecycle Nes t’s packagin g.
RECYCLING AND DISPOSAL
Visit nest.com/recycle