Safety, Warranty & Regulatory Guide for H2A
This booklet provides important safety, regulatory, and warranty information that you should read before
using your H2A. You can find an online version of this document at g.co/hub/manual.
H2A and your Family and Friends: If you make your H2A available for others to use, please be sure to
let them know that their interactions may be stored by Google. More information about this is available at
g.co/home/guests. In the link, you can also find information and tips about others being able to access
information you make available to H2A.
Basic Safety
WARNING: HEALTH AND SAFETY INFORMATION
To avoid damaging your device, accessories or any connected devices, and to reduce the risk of personal
injury, discomfort, property damage or other potential hazards, follow the precautions below and those
found in the H2A Safety, Warranty & Regulatory Manual at g.co/hub/legal.
● Handle your H2A with care. You may damage the device if you disassemble, drop, bend, burn,
crush or puncture your device. Do not use your device if the screen is cracked or broken. Don’t
expose your H2A to liquids, which can cause a short circuit and overheating. If it gets wet, do not
attempt to dry it using an external heat source. Do not use your H2A in the bathroom. Do not
expose your H2A to direct sunlight.
● Be sure the power adapter and device are well ventilated when in use. Using damaged cables or
power adapters, or using your device when moisture is present, can cause fire, electric shock,
injury, or damage to the H2A or other property. Make sure the power adapter is plugged into a
socket near the device and is easily accessible. This product is intended for use with a certified
Limited Power Source (LPS) rated 24 Volts DC, maximum 1.5 Amp. Only power your H2A with
the included power adapter and cable or compatible accessories. Failure to use compatible
accessories can cause fire, electric shock, injury, or damage to the device and the accessories.
Compatible accessories are available on the Google Store and at Google authorized resellers
(look for Google’s “made for” badge).
● Maintain a distance of 20 cm (8 inches) from your body to be consistent with how the device is
tested for compliance with RF exposure requirements.
● Contact customer service and do not use your H2A if it isn’t working properly or has been
damaged.
Proper Handling and Usage
Follow these guidelines when storing or cleaning of your H2A:
Storage temperature. H2A and its adapter are designed to work best in ambient temperatures between
32° to 95° F (0° to 35° C), and should be stored between ambient temperatures of -4° and 140° F (-20°
and 60° C). Do not expose the H2A to temperatures above 140° F (60° C) as this may damage the
product or pose a risk of fire.
Care and cleaning. Unplug the device and adapter before cleaning, during lightning storms, or when
unused for extended periods of time. Use a clean, soft, and dry cloth to clean the device and power
1