Nest Detect
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
User’s Guide
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Contents
In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Set up wi th the app
Meet Ne st Detect
How Nes t Detect work s
Where y ou can place it
Dog Pas s
Installation tips
Features
Operation
Safet y and useful in formation
FCC compliance
Warranty
Want help?
Go to nest.com/support for installation video s and troubleshooting.
You can also fi nd a Nest Pro to ins tall your Nes t Detect.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
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3
In the box.
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Set up Nest Detect with the Nest app.
IM PO RTA NT: Be sure your Nes t Guard is alread y set up and
conne cted to the in ternet bef ore you set up D etect.
Nest Detect Open-close
SYSTEM REQUIREMENTS
To use Nest De tect, firs t you’ll need to se t up Nest Guard a nd add it to
your Nes t Account. You’ll n eed a compatib le iOS or Andro id phone or
table t with Bluetoo th 4.0, and a Wi-Fi 802 .11 a/b/g/n (2.4G Hz or 5GHz)
network connection. Go to nest.com/requirements for more information.
Nest De tect must be p laced withi n 50 feet (15 m) of Nest Guar d.
magnet
Corner
backplate
Screws
Extra adhesive
mounting strips
Open th e Nest App. Follow th e
Want to se e how it’s done?
Go to nest.com/installsecure for installation videos and additional tips.
Tap the Add but ton.
Don’t se e a ?
Tap the .
app instructions.
54
Meet Nest Detect How Nest Detect works
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Nest De tect can tel l you what’s happ ening in your home . Its sensor s detect when
doors a nd windows open a nd close, or whe n someone walk s by. Wh en it notices
somet hing, it will let N est Guard kno w to sound an alarm . You c an also get an aler t
sent to y our phone, so you ’ll know what’s hap pening when you ’re a way.
Light ring
Press th e button a nd the light wil l
show you Nest Detect’s status.
Motion sensor and button
Senses w hen someon e walks by.
When Nes t Secure is arm ed,
3.2 in
(80.5 mm)
0.8 in
(20.4 mm)
press th e button to o pen a door
or window w ithout the al arm
going off.
Open-close magnet
Works wit h Nest Dete ct to sense
when a doo r or window open s
or closes.
Nest De tect will sen se differ ent things dep ending on wher e you place it .
On a door
Nest De tect can se nse when
a door ope ns or close s, or
when som eone walks ne arby.
On a door
Dete cts motion in a r oom
or hallway
Detects open-close
(Requires open-close magnet)
On a window
Nest De tect can se nse when
a window op ens or close s.
On a windo w On a wall
On a wall
Nest De tect can se nse when
someone walks nearby.
76
Where you can place Nest Detect
6'4"
15'
(4.5 m)
14'
(4.3 m)
3' (0.9 m)
6'4" (1.9 m)
6'4"
15'
10' (3 m)
3' (0.9 m)
6'4" (1.9 m)
12'
(3.5 m)
10' (3 m)
3' (0.9 m)
6'4" (1.9 m)
12'
(3.5 m)
10'
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Mounting height
Nest De tect must be m ounted 5 fee t
to 6 fee t 4 inches (1.5 to 2 m) above the
floor. If you mo unt it higher or l ower, the
detec tion range de creases, an d you may
also ex perience fa lse alarms.
Standard detection area
Nest De tect can sen se motion fro m
peopl e walking up to 15 fee t (4.5 m) away.
Dog Pass
If you have a dog under 40 pound s (18 kg ), tur n on Reduced Mo tion Sensiti vity in
the Nes t app settings to help avoid fals e alarms. The re are differ ent install ation
requir ements and m otion detec tion range s when using Redu ced Motion S ensitivit y.
Mounting height
Nest De tect should b e mounted exactly 6 fe et 4 inches (1.9 m) above th e floor.
Reduced Motion Sensitivity detection area
Nest De tect can sen se motion fro m people walki ng up to 10 feet (3 m) away.
(4.5 m)
6'4"
5'
Nest Detect
Side view
Top v iew
14'
(4.3 m)
(3 m)
6'4" (1.9 m)
6'4"
Nest Detect
3' (0.9 m)
Side view
Top v iew
12'
(3.5 m)
98
Installation tips
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Use the Ne st app
During s etup, the Nest a pp will show you
where t o put Nest Dete ct and its ope nclose m agnet so they wo rk properly.
Here ar e more things to co nsider befo re
you ins tall Nest De tect on a wall, w indow
or door.
Mounting with adhesive strips
Nest De tect and the o pen-close ma gnet
should b e installed o n smooth, flat
sur face s only.
1. Make sur e the surfac e is clean
and d ry.
2. Peel t he protect ive cover of f the
adhesive strip.
3. Pres s evenly with yo ur palm and
hold in pl ace for at lea st 30 second s.
The adhe sive strips shouldn’t be u sed
on surf aces painted w ith low-VOC or
zero-VOC p aint or any surfaces not
listed on page 15.
IM PO RTA NT: Nest Detect’s adhesive
strip s are very st rong and can’t b e
easily repositioned. Before you press
and hold i t for 30 seco nds, be sure Ne st
Dete ct is straigh t and in the righ t spot.
Mounti ng with screws
Install Nest D etect with sc rews if your
walls, windows or d oors have roug h
surf aces, are co ntoured or di rty, are pr one
to heat o r high humidity, or a re painted
with low-VO C or zero-VOC pai nt. For best
result s use a Phillips #2 s crewdriver.
1. Remo ve Nest Detec t’s mounting
backp late and you’l l see the scre w hole.
2. Remo ve all the adhesi ve material
from the backplate.
3. Screw th e backplate onto the
surf ace. Drill a 3/32" pilot hole fir st
if you’re attac hing it to wood or other
hard material.
4. Snap the Ne st Detec t onto its bac kplate.
To install th e open-clo se magnet:
1. Snap o ff the backp late and you’ll se e
the screw hole.
2. Rem ove all the adhes ive material f rom
the backplate.
3. Scr ew the backpl ate onto the sur face.
Drill a 1/16" pilot h ole first if you’re
attaching it t o wood or other ha rd
material.
4. Snap the open-close magnet onto
its backplate.
Insta lling Nest De tect on a door
or window
• Nest Dete ct should only b e
installed indoors.
• Install Ne st Detect on t he upper
corne r of a door or window w ith
the Nes t logo right side u p.
• Nest Dete ct should be at tached
horizontally on vertical double-hung
windows.
• Make sure you cho ose a spot for
Nest De tect where t he magnet can
also fit . They need to b e installed
close together to sense when doors
and wind ows open or clos e.
IM PO RTA NT: Nest D etect shou ld only
be installed indoors.
Orient ing Nest Dete ct for
motion detection
When ins talling Nest D etect on a door
or wall, the Nest logo must b e upright
to dete ct motion.
Installing the open-close magnet
• Insta ll the magne t on the door or win dow
frame inside the room. You’ll k now it’s
in the rig ht spot when the N est Detect
light ri ng turns green .
• The magne t should be align ed with
the bot tom of Nest D etect and p laced
within 1.5 inc hes (3.8 cm) of Dete ct
when the d oor or window is cl osed,
as shown in t he image to the be low.
1.5 inches (3.8 cm) m ax
Insta lling Nest De tect on a wall
• Choose a fla t spot on the wall or
in a corn er of a room. For mo re
information on mounting heights
refer t o page 8.
• Make sure Nest Detect is pointed
toward t he area you want t o keep track
of. For more information on motion
detec tion range, r efer to page 8.
• To install Nest Dete ct in a corner,
take of f the flat backplate an d use
the included corner backplate for
installation.
1110
Features
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Quiet O pen
When the s ecurity le vel is set to Hom e
and Guar ding, you can us e Quiet Open
to open a d oor or window wit hout the
alarm g oing off. Pres s the butto n on the
Nest De tect that yo u want to use. The
light ri ng will turn gre en, and you’ll hav e
10 second s to open it. Your Det ect will
automatically re-arm when you close
the door or window.
Quiet O pen is off by de fault. You’ll nee d
to turn it on with the Nest app in the
Settings menu.
Pathlight
When you w alk by Nest Dete ct in the
dark , Pathlight tu rns on to help lig ht
your way. Usin g Pathlight may d ecrease
Nest De tect’s bat tery life , so you can
change t he brightne ss or turn it of f with
the Nes t app.
Pathlight is of f by default. You’ll ne ed
to turn it on with the Nest app in Nest
Detect’s Settings menu.
Dog Pass
If you hav e a dog under 40 po unds (18 kg),
you can t urn on Reduce d Motion Se nsitivit y
with the N est app to help p reven t fal se
alarms caused by your dog. For more
inform ation, see pa ge 9.
Tamper detection
If some one tampers w ith Nest Det ect
and rem oves it from th e backplate , the
Nest ap p will send you an al ert to let
you k now.
Operation
How to tes t your Nest De tect
You should te st your Nest D etect at le ast once
each yea r. To che ck to make sure o pen/close
detection or motion detection is working on
your Nest Detect, follow these instructions.
1. Tap the gear ic on in the upper ri ght corner o f
the Nes t app home scre en.
2. Selec t the Nest Det ect you want t o test from
the list.
3. Select “C heck setup” an d follow the app
instructions. It will walk you through opening
and clos ing your door or w indow, or test ing
motion detection in the room.
Restart
If your Ne st Detect l oses its co nnection t o the
Nest app , or the light ri ng glows yellow w hen you
press t he button , it might help t o restar t it. Just
press a nd hold the but ton for 10 sec onds.
Reset to f actor y settings
If you rem ove Nest De tect fro m your Nest A ccount,
you must rese t it to factor y settin gs before it
can be us ed again. To reset :
1. Set Nes t Secure to Of f, or the alarm w ill
sound wh en you reset D etect.
2. Press an d hold down Nes t Detect ’s button
until the l ight ring puls es yellow (arou nd
15 seconds).
3. Release th e button whe n the light ring
pulses yellow.
Check for updates
Nest De tect will au tomatic ally update i ts soft ware,
but you c an manually c heck for up dates if you wa nt.
1. Disarm N est Secure .
2. Press D etect's bu tton and rel ease it.
3. Press the b utton again a nd hold it down.
Releas e it when the ligh t blinks blue.
4. Detect wi ll begin autom atically up dating its
soft ware and turn o ff the light w hen finished.
How to che ck Detect 's status
Just pr ess the but ton and the lig ht ring will tel l
you if Nes t Detect is w orking and co nnected t o
Nest Guard.
What it meansWhat you s ee
BLUE pulse Nest Det ect is worki ng right.
GREEN pulse If enable d, Quiet Open c an be
5x
YELLOW pulses The re’s a problem w ith Nest
BLUE pulse s Nest Detec t hasn’t bee n set up
RED blinking Unpaired, and critical battery
used on this door or window.
Detect . Check the Ne st app for
more information. It could mean
a few things:
• The batt ery has les s
than 30 days l eft.
• Nest Dete ct needs to
be recalibrated.
• There’s an issu e with
Detect’s hardware.
and added t o your Nest Ac count.
1312
Safety and useful information
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Special considerations
• In some ins tallatio ns the magne t may need to
travel up t o 1.97" (50 mm) for Nest D etect to de tect
that a doo r or window is ope n.
• Don’t ins tall Nest D etect out doors.
• Don’t ins tall Nest D etect in a gar age.
• Don’t ins tall Nest D etect on gl ass.
• Nest De tect can’t d etect moti on through gl ass,
like if som eone’s moving o utside a wind ow.
• Don’t ins tall where N est Detec t could get we t, like
swing-ou t windows tha t could be raine d on.
• Don’t in stall Nest D etect or th e open-clos e magnet
where pe ts or young chi ldren can rea ch them.
• Don’t ex pose the adhe sive mounti ng strips to oi ls,
chemic als, refri gerants, s oaps, X-rays or su nlight.
• Don’t pa int any part o f Nest Guard, D etect or Tag.
• Don’t ins tall Nest D etect near m agnets ot her than
the open -close magn et. They’l l interfe re with Nest
Detect’s open-close sensors.
• Don’t ins tall Nest D etect with in 3 feet (1 m) of a
heat sou rce like an elec tric heate r, heat vent or
firepla ce or another s ource that m ay produce
turbulent air.
• Don’t ins tall Nest D etect behi nd large appl iances
or furniture that may obstruct its motion sensors.
Maintenance
• Nest De tect shou ld be cleane d once ever y month.
If the motion sensor gets dirty, the detection
range co uld decrea se.
• To clean, wipe w ith a damp clot h. You can use
isopro pyl alcohol i f it gets real ly dirty.
• Make sure Ne st Detec t senses moti on after
cleaning. Follow the testing instructions in the
Nest app.
Temperature considerations
Nest De tect is mean t to be used indo ors in
temper atures of 0°C (32° F) to 40°C (104°F)
up to 93% humi dity.
Battery replacement
The Nes t app will notif y you when a De tect’s bat tery
gets low. Re move the bat tery and r eplace it wi th
anothe r Energizer CR123 or Pa nasonic CR123A 3V
lithium battery.
To open the battery compartment:
• If Nest D etect is mo unted to a sur face, grip th e top
and pull it fi rmly toward yo u.
• If Nest D etect is no t mounted to a su rface, us e a
flathea d screwdriv er to pry of f the backpl ate.
Troubleshooting offline issues
If one or mo re Detect s are listed a s offline in th e Nest
app aft er install ation, they m ay be too far fr om Guard
to conne ct. You can inst all a Nest Con nect (sold
separa tely) to bri dge the gap, or tr y moving y our Detec ts
and Guar d closer toge ther.
False alarms
The foll owing may caus e unintended a larms:
• Pets t hat walk, clim b or fly above 3 fe et (1 m)
• Pets h eavier than 4 0 pounds (18 kg)
• Heat sources like electric heaters, heat vents
and firepl aces
• Cold so urces like dr afty win dows, air con ditioner s
and AC vent s
• Curt ains near win dows that may m ove while Nes t
Guard is armed
• Direc t sun exposu re: the fron t of Nest Guar d and
Nest De tect shoul d not be plac ed in direct s unlight
• Part y balloo ns left unat tended: t hey may drif t into
the field of v iew of your se nsors
• Insec ts that may c ome very cl ose to the sen sor
• Vibr ation or move ment cause d by pets bum ping
Nest Gua rd when it’s s et to Away and Gua rding
• Wirel ess acces s points wit hin 3 feet (1 m) of
Nest Detect.
1514
WARNING
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
Wireless communications
• Nest Gu ard and Nest De tects are e ngineere d
to commun icate with e ach other if th ey’re
within 50 f t of each oth er in a home.
• Some fe atures of a hom e may reduce th e
effe ctive rang e, including th e number of
floors, n umber and size o f rooms, furn iture,
large metallic appliances, construction
materials, and other features like suspended
ceiling s, ductwor k and metal st uds.
• Nest Gu ard’s and Nest D etect’s sp ecified
range is f or comparat ive purpos es only and
may be red uced when ins talled in a ho me.
• Wireless transmissions between buildings
will not wo rk and the alar ms will not
communicate properly.
• Metal objects and metallic wallpaper may
interfere with signals from wireless alarms.
Test your Nes t product s first with me tal
doors op ened and clo sed.
• Nest Gu ard and Nest De tect have b een
specifi cally desig ned and test ed to comply
with the s tandards f or which they ar e
Liste d. While Nest ’s wireless ne twork may
route si gnals throu gh other Nes t or other
Thread-compatible products* to optimize
netwo rk reliabili ty, you need t o ensure ever y
Nest De tect can co mmunicate wi th Nest
Guard directly.
To make sure Nes t Detect ca n directly
commu nicate t o Nest Guard, c ompletel y
power of f your other N est or other T hreadcompatible products before installing or
reloc ating Nest D etect. N est Detec t will flash
yellow 5 tim es during ins tallati on if it canno t
direct ly communic ate to Nest Gua rd. Nest
Detec t’s light rin g will pulse gr een when it ’s
connec ted to Nest Gu ard. To learn more
about po wering off yo ur Nest or othe r
Thread-compatible products, please see the
user guid es included w ith your devi ces, or
support.nest.com, for more information.
* Search for A0024 (Nest Guard) and A0028
(Nest De tect ) in the UL Ce rtifi cation D irec tory
(www.ul. com/databa se) to see the li st of
produc ts evaluate d by UL to route s ignals
on the sam e network as N est Guard an d
Nest Detect.
WARNING
This pro duct cont ains (a) small ma gnet(s).
Swallow ed magnets c an cause cho king.
They can a lso stick to gether acr oss intes tines
causing serious infections and death. Seek
immediate medical attention if magnet(s)
are swallowed or inhaled. Keep out of r each
of children.
Product Information
Model: A0028
FCC ID: ZQAH11
Certi fication: UL 639, UL 634
Additional certification details
Nest Guar d and Nest Det ect were des igned to mee t
rigoro us UL securit y standar ds, and were te sted for
compliance by Underwriters Laboratories for residential
use only. Ne st Guard was e valuated by UL f or use as a
burgla r alarm con trol panel a nd PIR intrus ion detec tor.
Nest De tect was ev aluated by UL a s a magneti c contac t
switch an d a PIR intrusio n detecto r.
To meet UL spe cification s, please enab le Limited
Set tings with in the app and ins tall Nest Gu ard and
Nest De tect as the pr imary mean s of intrusion
detection within the protected area of the household.
Enabling L imited Se ttings limi ts No Rush arm t ime to
120 seconds m aximum and d isarm time to 4 5 seconds
maxim um, and allows y ou to arm with a p asscod e. Nest
Guard wil l also provi de an audible war ning tone once
per minut e when there i s an issue tha t needs at tention.
For UL cer tified ins tallatio ns the adhesi ve is suitabl e
for use on G alvanized s teel, Ename led steel , Nylon Polyamide, Polycarbonate, Glass Epoxy, Phenolic Phenol Formaldehyde, Polyphenylene ether/
Polystyrene blend, Polybutylene terephthalate, Epoxy
paint, Polyester paint, Coated epoxy paint (Coating
is 3M Adhes ive Promot er 111), Acry lic urethan e paint,
Epoxy/Polyester paint.
Nest De tect in Reduc ed Motion Se nsitivit y mode
has been e valuated by U L only for moti on detecti on
of people.
The UL cer tificatio n of Nest Guar d and Nest Dete ct
does not i nclude an ev aluation o f the Nest ap p, soft ware
update s, Nest Conne ct’s use as a ra nge extende r,
and Wi-Fi or c ellular c ommunicat ion to the Ne st Serv ice
or to a prof essional mo nitoring ce nter.
1716
Federal Communications Commission (FCC) compliance
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
This equi pment has be en tested an d found to comp ly
with the li mits for a Cla ss B digital d evice, purs uant
to part 15 of t he FCC Rules. T hese limit s are designe d
to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
freque ncy energ y and, if not ins talled and u sed in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guar antee that in terfere nce will not oc cur in a
parti cular inst allation. I f this equipmen t does cause
harmful interference to radio or television reception,
which can b e determin ed by turnin g the equipme nt off
and on, the u ser is encour aged to tr y to correc t the
inter ference b y one or more of t he followin g measures:
• Reorient or relocate the receiving antenna.
• Incre ase the sepa ration bet ween the equi pment
and receiver.
• Conne ct the equip ment into an ou tlet on a circu it
diffe rent from t hat to which t he recei ver is conne cted.
• Cons ult the dealer o r an experien ced radio/ TV
technician for help.
This dev ice complie s with part 15 of FC C rules.
Operat ion is subjec t to the follow ing two condi tions:
1. This devi ce may not caus e harmful int erferen ce.
2. This devi ce must acce pt any inter ference
received, including interference that may cause
undesired operation.
Change or m odificatio ns that are not e xpressly
approv ed by the manuf acturer co uld void the use r’s
authority to operate the equipment.
RF Exposure Information
This equipment complies with FCC radiation
exposu re limits set f orth for an u ncontrol led
enviro nment. In ord er to avoid the po ssibilit y of
exceed ing the FCC rad io frequenc y exposure li mits,
human pro ximity to th e antenna sha ll not be less
than 20cm during normal operation.
Nest Labs, Inc.
Limited Warranty
Nest Detect
For more information, visit nest.com
Please r ecycle pac kaging and us ed
batteries responsibly.
Visit nest.com/recycle
THIS LIMIT ED WARRANT Y CONTAINS IMP ORTANT
INFORMATIO N ABOUT YOUR RI GHTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND
EXCLUSI ONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITE D WARRANT Y COVERS;
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue,
Palo Alto , Californi a USA, warra nts to the owne r of
the enclosed product that the product contained in
this box (“P roduct ”) will be fr ee from def ects in ma terials
and work manship for a p eriod of tw o (2) years fro m the
date of delivery following the original retail purchase
(the “War ranty Per iod”). If the Pr oduct fai ls to confor m
to this Lim ited Warran ty during the W arranty P eriod,
Nest La bs will, at it s sole discre tion, eithe r (a) repair
or replace any defective Product or component; or
(b) accep t the return o f the Produc t and refund th e
money ac tually paid by t he original p urchaser fo r the
Produc t. Repair or re placemen t may be made wit h a
new or ref urbished pr oduct or com ponents, a t Nest
Labs’ sole discretion. If the Product or a component
incorp orated wit hin it is no longe r available, Ne st
Labs may, at N est Labs’ s ole discret ion, replac e the
Produc t with a simila r product of si milar funct ion.
This is you r sole and exclu sive remed y for breach of
this Limi ted Warrant y. Any Produc t that has eit her
been re paired or re placed und er this Limit ed Warrant y
will be cov ered by the te rms of this Limi ted Warrant y
for the lo nger of (a) ninet y (90) days fro m the date of
delivery of the repaired Product or replacement Product,
or (b) the re maining Warra nty Perio d. This Limite d
Warranty is transferable from the original purchaser
to subse quent owner s, but the Warr anty Peri od will
not be ex tended in dur ation or expa nded in cover age
for any suc h transfer.
1918
2. TOTAL SATISFAC TION RET URN POLICY
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
If you are th e original pur chaser of th e Product an d
you are no t satisfied w ith this Pro duct for any r eason,
you may re turn it in its or iginal condi tion within
thirt y (30) days of the or iginal purch ase and rec eive
a full ref und.
3. WARRA NTY CONDI TIONS; HOW TO GE T SERVICE IF
YOU WANT TO CL AIM UNDER T HIS LIMITED WAR RANT Y
Befor e making a claim u nder this Limi ted Warrant y,
the owner o f the Produc t must (a) notif y Nest La bs of
the intention to claim by visiting nest.com/support
during th e Warranty P eriod and pro viding a
descri ption of the all eged failur e, and (b) comply
with Nes t Labs’ retu rn shipping ins tructio ns. Nest
Labs wil l have no warran ty obligat ions with re spect
to a retur ned Produc t if it determ ines, in its
reasonable discretion after examination of the
return ed Product , that the Pro duct is an Ineli gible
Produc t (defined bel ow). Nest Labs wi ll bear all
costs o f return ship ping to owner an d will reimbur se
any shippi ng costs inc urred by the ow ner, except
with res pect to any Ine ligible Pro duct, for whi ch
owner wil l bear all shipp ing costs.
4. WHAT THIS LIM ITED WARRA NTY DOES N OT COVER
This Limi ted Warrant y does not c over the foll owing
(collectively “Ineligible Products”): (i) Products marked
as “sampl e” or “Not for Sa le”, or sold “AS IS”;
(ii) Pro ducts tha t have been s ubject to: (a) m odific ations,
alterations, tampering, or improper maintenance or
repair s; (b) handling, s torage, in stallati on, testing ,
or use not i n accordanc e with the Use r’s Guide,
Placement Guidelines, or other instructions provided
by Nest L abs; (c) abuse or mis use of the Prod uct;
(d) breakdowns, fluctuations, or interruptions in
electric power or the telecommunications network;
or (e) Acts o f God, includ ing but not lim ited to lig htning,
flood, to rnado, ear thquake, or hur ricane; or (ii i) any
non-Nes t Labs bran ded hardwar e products , even if
packag ed or sold wi th Nest La bs hardwar e. This Limi ted
Warrant y does not c over consu mable par ts, includi ng
batte ries, unle ss damage is d ue to defec ts in mater ials
or workm anship of the Pr oduct, or so ftware (ev en if
packag ed or sold with t he product ). Nest Labs
recomm ends that you u se only autho rized serv ice
providers for maintenance or repair. Unauthorized use
of the Pro duct or sof tware can im pair the Prod uct’s
perf ormance an d may invalida te this Limi ted Warran ty.
5. DISCL AIMER OF WARR ANTIES
EXCEPT A S STATED ABOVE IN THIS L IMITED WARR ANTY,
AND TO THE MA XIMUM EX TENT PERMITT ED BY
APPLIC ABLE LAW, NEST L ABS DISCL AIMS ALL
EXPRES S, IMPLIED, AND STATUTO RY WARRANT IES
AND CONDI TIONS WITH RESP ECT TO THE PRODUC T,
INCLUDING THE IMPLIED WARR ANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOS E. TO THE MAXIM UM EXTENT P ERMITTED
BY APPLIC ABLE LAW, NEST L ABS ALSO L IMITS THE
DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES OR CONDITIONS TO THE DURATION
OF THIS LIMIT ED WARRANT Y.
6. LIMITATION OF DA MAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS,
IN NO EVEN T WILL NEST LAB S BE LIABLE FOR A NY
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR
SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR
LOST DATA OR LOST PROFITS, ARISING FROM OR
RELATING TO T HIS LIMITED WARR ANTY OR THE
PRODUC T, AND NEST LABS’ TO TAL CUMULATIVE
LIABILI TY ARISING FR OM OR RELATED TO THIS
LIMITED WAR RANTY OR T HE PRODUCT WILL N OT
EXCEED THE A MOUNT ACTUAL LY PAID FOR THE
PRODUCT BY THE ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
THE NEST LABS ONL INE SERVICES (“SERVICES”)
PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”)
REGARDIN G YOUR NEST PRODU CTS OR OTHER
PERIPHERALS CO NNECTED TO YOUR PRODUCTS
(“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT
PERIPHERALS TH AT MAY BE CONNEC TED TO YOUR
PRODUC T MAY CHANGE FROM T IME TO TIME. WIT HOUT
LIMITING THE GENERAL ITY OF THE DISCLA IMERS
ABOVE, ALL PRODUCT INFORMATION IS PROVIDED
FOR YOUR CON VENIENCE,“AS IS”, AND “AS AVAIL ABLE”.
NEST LA BS DOES NOT REPRE SENT, WARRANT, OR
GUARANTEE THAT PRODUCT INFORMATION WILL BE
AVAILABL E, ACCURATE, OR RE LIABLE OR THAT
PRODU CT INFORMATIO N OR USE OF THE SERVI CES
OR PRODUC T WILL PROVIDE S AFETY IN YO UR HOME.
YOU USE ALL P RODUCT INFO RMATION, THE SER VICES,
AND THE PROD UCT AT YOUR OWN DISCR ETION AND
RISK. YOU WIL L BE SOLELY RESPONS IBLE FOR (AND
NEST LA BS DISCL AIMS) ANY AND AL L LOSS, LIA BILITY,
OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES,
ELECTRICITY, HOME, PRODUCT, PRODUCT
PERIPHERALS, COMPU TER, MOBILE DEVICE, AND
ALL OTHER I TEMS AND PET S IN YOUR HOME, RES ULTING
FROM YOUR USE OF THE PRODUCT INFORMATION,
SERVICES, OR PRODUCT. PRODUCT INFORMATION
PROVIDED B Y THE SERVICES IS N OT INTENDED AS A
SUBSTI TUTE FOR DIREC T MEANS OF OBTAININ G
THE INFORMATION. FOR EXAMPLE, A NOTIFICATION
PROVIDED THROUG H THE SERVICE IS NOT INTENDED
AS A SUBST ITUTE FOR AUDI BLE AND VISIBLE
INDICAT IONS IN THE HOME A ND ON THE PRODUC T,
NOR FOR A THIRD PA RTY MONIT ORING SERVICE
THAT MONITOR S ALARM STATE.
8. YOUR RIGH TS AND THIS LIMI TED WARRAN TY
This Limi ted Warrant y gives you s pecific lega l rights.
You may also ha ve other lega l rights tha t vary by st ate,
province, or jurisdiction. Likewise, some of the limitations
in this Limi ted Warrant y may not apply i n certain
state s, province s or jurisdic tions. The ter ms of this
Limite d Warranty wi ll apply to the ex tent permi tted
by applic able law. For a ful l descripti on of your legal
rights y ou should ref er to the laws ap plicable in yo ur
jurisdi ction and you ma y wish to conta ct a relevan t
consumer advisory service.
064-00004-US
2120
FOR REFERENCE ONLY
NOT FOR PRINT OUTPUT
064-00063-US-A
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