Google H10 User Manual

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Nest Secure

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User’s Guide

Contents

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In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Do this ﬁrst Meet Nest Secure Placement tips Where to place Nest Guard Nest Guard’s standard detection area Where you can place Nest Detect Nest Detect’s standard detection area Dog Pass Using Nest Secure Setting the security levels Arming and disarming Nest Secure features Nest Guard features Nest Detect features Nest Tag features Testing, maintenance and other useful information Safety and regulatory information Warranty

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Want help?

Go to nest.com/support for installation videos and troubleshooting. You can also ﬁnd a Nest Pro to install Nest Secure.

In the box.

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

Do this ﬁrst.

The Nest app will show you how to set up, install and test everything.

Nest Guard

Alarm, motion sensor

and keypad.

For Nest Guard installation For Nest Detect installation

Power cable Power adapter

Power

adapter

bracke t and screw

Ne st Ta gs

Key fob to quickly arm and

disarm your home.

Corner

backplates

Nest Detect sensors

with open-close magnets

Sense s when a door or wind ow opens

or when someone walks nearby.

Extra adhesive

mounting strips

Screws

Get the Nest app

for Android or iOS.

Want to see how it’s done? Go to nest.com/installsecure for installation videos and additional tips.

SYSTEM REQUIREMENTS

To set up and use Ne st Secure you’ll n eed a compatible iOS or Android phone or t ablet with Blueto oth 4.0, the Nest ap p and a free Nest Account, an unused indo or power outlet , and a Wi-Fi 802.11 a/b/g/n (2.4GHz or 5GHz) network connec tion. Go to nest.com/requirements for more information.

Tap the Add button. Add Nest Guard ﬁrst.

Don’t see a ?

Tap the .

Then add Tags and Detects.

Nest Guard

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

Alarm, motion sensor and keypad.

Light ring

Shows you the alarm’s status. Learn mo re on page 19.

Front

Panic button

Press to instantly sound the alarm and send an emergency alert to everyone who shares access to your Nest home.

Motion sensor

Detects when someone walks nearby.

Speaker

For spoke n alerts and the alarm.

Power port

Plug in the power cable here. A green light tells you it’s receiving AC p ower.

Nest Guard’s illuminated keypad

Guard lights up when you approach, and the buttons light up as you need them so you’ll know what to do.

Security level buttons

Let you switch bet ween security levels.

Info button

Press when lit to che ck the status of your security system.

Keypad

Enter your passco de or tap Ne st Tag here to arm and disarm.

6 7

Back

Nest Tag

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

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NOT FOR PRINT OUTPUT

Key fob lets you arm or disarm without entering a passcode.

Nest Detect

Nest Detect is a versatile sensor. Put it on a door or window to know when it opens or closes, or put it on the wall to know if someone walks nearby.

Disarm with a tap

Tap and hold Nest Tag on Guard to arm or disarm when you’re leaving and coming home.

Give one to people you trust

Kids and guests won’t have to remember a passcode. You can also set a schedule that lets them come in at certain times.

Key loop

Attach to your key ring.

8 9

Motion sensor and button

Senses when someone walks by. When Nest Secur e is armed, pres s the but ton to open a door or window without the alar m going off.

Light ring

Press the button and the light will show you Nest De tect’s status.

Battery compartment

Includes one CR123A 3V lithium battery.

Open-close magnet

Works wit h Nest Detect to sense when a door or window opens or clos es.

Mounting backplate

Atta ches Nest Det ect to a ﬂat sur face.

Placement tips

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

The Nest app will tell you how to install and set up Nest Guard, Nest Detect and Nest Tag. Here are some tips to get started.

Where to place Nest Guard

28-42 inches

(0.7-1.2 m)

Use an unswitched wall outlet.

Choose an outlet that’s not controlled by a switch, so you don’t accidentally turn off Nest Guard. The included bracket helps keep Nest Guard plugged in.

It should be close to where you come and go.

So it’s easy to access on your way in and out.

Make sure it’s at the right height.

Put Nest Guard on a table or low shelf so it’s easy to reach and its motion sensor can see the room. It must be between 28 and 42 inches above the ﬂoor.

Find a spot with a good Wi-Fi signal.

Nest Guard needs a Wi-Fi internet connection so it can send alerts and notiﬁcations to your phone.

The motion sensor should face front.

Keep it free from mail, keys and anything else that could block its view.

10'

Where you can place Nest Detect

10' (3 m)

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Nest Guard placement

Guard should be plac ed on a surface 28 to 42 inches (0.7 to 1.2 m) above the ﬂoor, and within 2 fe et (0.6 m) of the edge so it has a clear view of the room. If it’s placed outside of these speciﬁcations, the detection range can be af fected, an d you may also exp erience false alarms.

42"

28"

Standard detection area

Nest Guard can sense motion fr om people walking up to 10 feet (3 m) away and up to 90° in front of it.

(3 m)

Side view

Top view

14'

(4 m)

Nest Detect will sense different things depending on where you place it.

On a door

Nest De tect can sens e when a door opens or close s, or when someone walks nearby.

Detec ts motion in a room or hallway

Detects open-close

(Requires open-close magnet)

On a window

Nest De tect can sens e when a window op ens or closes.

On a door On a window On a wall

On a wall

Nest De tect can sens e when someone walks nearby.

12 13

10'

Nest Detect mounting height

15' (4.5 m)

15'

6'4"

15' (4.5 m)

14'

(4.3 m)

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

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NOT FOR PRINT OUTPUT

Nest Detect must be mounted 5 feet to 6 feet 4 inches (1.5 to 2 m) above the ﬂo or. If you moun t it higher or lower, the detection range decreases, and you may also exper ience false al arms.

Standard detection area

Nest De tect can sens e motion from pe ople walking up to 15 feet (4.5 m) away.

(4.5 m)

Dog Pass

If you have a dog under 40 pounds (18 kg), turn on Reduced Motion Sensitivity in the Nest app settings to help avoid false alarms. There are different installation requirements and motion detection ranges when using Reduced Motion Sensitivity.

Mounting height

Nest Gu ard should be pla ced above your do g’s head, but still mounted wi thin the standard range of 28 t o 42 inches (0.7 to 1.2 m) above the ﬂoor.

Nest De tect should be m ounted exactly 6 feet 4 inches (1.9 m) above th e ﬂoor.

Reduced Motion Sensitivity detection area

Nest De tect can sens e motion from pe ople walking up t o 10 feet (3 m) away.

(3 m)

14 15

6'4"

(1.9 m)

14'

(4.3 m)

Top view Top viewNest Detect

6'4" (1.9 m)

(0.9 m)

12'

(3.5 m)

Side viewNest GuardSide view

Using Nest Secure

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FOR REFERENCE ONLY

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SETTING THE SECURITY LE VELS

Nest Secure has three different security levels you’ll use when you’re home or away. You can easily switch between them on Nest Guard or with the Nest app.

Away and Guarding

Use when n o one is home.

Home and Guarding

Use when y ou’re home and want security.

Off

Use when y ou don’t want security.

WHAT HAPPENS

The ala rm sounds when a do or or window opens, or when there’s motion in a room.

The ala rm sounds when a do or or window opens.

The alarm won’t soun d.

WHAT’S DETECTED

Motion Open/close

—

HOW TO ARM AND DISARM

You can arm and disarm your home in three ways: entering your passcode on Guard, tapping Tag on Guard, or using the Nest app. When you hear Nest Guard’s He ads-Up alert, t he light ring will al so show you a countdown so you know how much time you

NOTIFICATIONS

Alarm and

security alerts

—

have before the alarm sounds.

Ne st Ta g

Hold Tag on Nest Guard to:

• Disarm

• A rm to Away and Guar ding

• Silence when the alarm is sounding

Nest Guard

• To arm: Press a se curity level button.

• To disarm: Enter your passcode, then press the

• If you make a mistake, press the button, then tr y again.

If you enter the wrong p asscode ﬁve times, you won’t b e able to try aga in for 90 second s. But you c an use the Nest ap p or Tag to disa rm.

button.

NEST SECURE FEATURES

No Rush

With No Rush, you can take the time you need to leave home or dis arm before the alarm sounds. By default, you have 60 seconds. But you can use the Nest app to choose a different time limit between 45 seconds and 5 minutes.

Remind Me

If anyone f orgets to arm or disarm, the Nest app can send a Remind Me notiﬁc ation to the las t person who left t he house or the ﬁrs t to come home. Th ey can easily arm or disarm by tapping the Remind Me notiﬁcation.

IM PO RTA NT: Nest Secure does not automatically arm or disarm when you le ave or come home. Arming and disarming must be done manua lly with the Ne st app or on Guard.

Nest Guard lights and sounds

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FOR REFERENCE ONLY

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NEST GUARD FEATURES

Info button

If the Info b utton light s up, there’s an issue wi th your security system. Press the button and Nest Guard will tell you what it is. Some issues might preve nt the system from keeping your home se cure.

Issues t hat won’t preve nt arming:

• A door or window is open

• Power los s on Guard

• Poor network connectivity

• A device needs attention and should be checked

Issues that prevent arming:

If there’s an issue that will prevent arming the Info button will turn re d.

• Very low b attery on Guard

• A software update is in progress

• Hardware failure

• Wireless interference

IM PO RTA NT: If you leave a window or d oor open and arm Nest Secure, the Detect on that door or window is temporarily deactivated. The alarm won’t sound if someone opens it more or close s it.

Backup features

Nest Gu ard batter y backup

Nest Guard include s a backup batte ry that will last for up to 12 hours. So even if the pow er is out, Nes t Secure can still detect when an intruder is in your home and sound the alarm.

Nest cellular backup

You can purchase a cellular backup subscription at store.nest.com that will let Nest Secure stay connected if your home’s Wi-Fi or internet connection has stopped working. With cellular backup, you can still get mobile notiﬁcations, arm and disarm with your phone, and more.

Heads-Up and alarm

Heads-Up

Before the alarm go es off, you’ll usually hear a Heads-Up: a friendly, human voice that tells you the alarm is about to sound. After the Heads-Up, you’ll have 60 seconds to dis arm. This time can be adjusted in the Nest app’s alarm countdown setting.

Alarm

When Nes t Guard sounds the alarm, its light ring will pulse red. You can also ge t a mobile alert s o you’ll know what’s happening at home. To turn the alarm off, use the app, enter your pas scode on Nest Guard, or tap Nest Tag on Guard.

Panic button

Nest Guard’s panic button can al so sound the alar m. Press a nd hold the but ton until the alar m sounds. The light rin g will also turn red. If you relea se the button early, the al arm won’t sound.

Pressing the panic button sounds the alarm and sends mobile notiﬁcations to other people who share access to your home with the Nest app.

IM PO RTA NT: Nes t Secure and cellular backup do not include third-party monitored e mergency notiﬁcations, response or police dispatch.

What you see. What you hear. What it means.

Green l ight ring count down Away and Guarding illuminated

Home and G uarding illuminated

SECURITY LEVELSISSUES AND EXCEPTIONS

Off illuminate d The ala rm won’t sound.

Info but ton illuminated white

Info but ton illuminated yellow

Info but ton illuminated red

Yellow light ring countdown with number keys illuminated

HEADS-UPALARM ERROR SETUP

Pulsing blue light ring Initial s etup is in proc ess.

Pulsing yellow light ring Nest Gu ard’s batte ry is ext remely low

Pulsin g red light ring The ala rm is sounding.

“YOU H AVE ONE MINUTE TO E XIT.”

CHIME

EXA MPLE: “THE BEDROOM WINDOW IS OPEN.”

EXA MPLE: “NEST DETECT ON THE BACK DO OR WAS TAMPERED WI TH.”

EX AMPLE: “NEST GU ARD IS UNPLUGGED AND THE BACK UP BATTE RY IS TOO LOW.”

“PLE ASE ENTER YOUR PA SSCODE.”

“USE YOU R NEST APP TO BE GIN SETUP ”

NOTHING

EXA MPLE: “SECURITY ALERT. THE FRO NT DOOR WAS OP ENED.” ALARM SOUNDS

Afte r the countdo wn, the alarm wil l sound if motion is detected, or doors or window s are opened.

Alarm w ill sound if doo rs or windows are opened.

One or mo re potentia l issues exis t.

There a re one or more is sues that may require attention.

One or mo re issues tha t will prevent arming exist.

Heads- Up: the alarm will s ound if you don’t dis arm with your pa sscode or Tag befor e the countdow n ends.

and nee ds to be plugg ed in and charg ed before normal operation can resume.

18 19

NEST DETECT FEATURES

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

Quiet Op en

When Nes t Secure is set to Home and Guarding, you can use Quiet Open to open a door or window withou t the alarm going off. Press th e button on the Nest De tect that you want to use. The light ring will turn green, and you’ll have 10 seconds to open it. Your Detect will automatically re-arm when you close the door or window.

Quiet Op en is off by default. You’ll need to turn it on with the Nest app in Nes t Detect’s Se ttings menu.

Pathlight

When you walk by Nest De tect in the dark, Pathlight turns on to help light yo ur way. Using Pathlight m ay decrease Nest Detect’s batter y life, so you can change the brightness or turn it off with the Nest app.

Pathlight is off by default. You’ll need to turn it on with the Nest app in Nest De tect’s Settings menu.

Dog Pass

If you have a dog under 40 pounds (18 kg), you can turn on Reduced Motion Sensitivity with the Nest app to help pre vent false alarms caused by your dog.

Tamper detection

If someone tamper s with Nest Detect and removes it from the backplate, the Nest app will send yo u an alert to let you k now.

Add more Nest Detects

You can have up to 20 Nest Dete cts (go to nest.com/howmany) in your home to look af ter doors, windows and rooms. Adding more is easy. Just use the Nest app to scan the QR c ode on your new Nes t Detect to get st arted.

NEST TAG FEAT URES

Home Entry Schedules

When you give a Nest Tag to someone you can also set a schedule for them, so people like your dog walker or cleaner can only com e in during cert ain times.

Disabling Nest Tag

If you lose or misplace a Tag, you can disable it with the Nest ap p in the Setting s menu. You can always re- enable your Tag later.

Add more Nest Tags

You can give Ne st Tags to eve ryone who needs to enter your home. Use the Nest app to scan th e QR code on a new Tag and assign it to anyone you like.

TAMPER DETECTION

Nest Guard and Nest Detect c an sense if they’re being tampered with.

In Home and Guarding, the alarm sounds when:

• The power cable is unplugged from Nest Guar d’s power port

• Nest De tect is remove d from the backp late

In Away and Guarding, the alarm sounds when:

• Nest G uard is picked up or moved if moti on detection is on

• The power cable is unplug ged from Nest Guard’s power port

• Nest De tect is remove d from the backp late

Testing, maintenance and other useful information

TESTING

Full installation testing

Once your installation is complete, test to make sure all parts of Nest Secure are working. UL requir ements state that you should also tes t Guard weekly, and test all of your Detects’ open/ close and motion sensing at leas t once a year. You should als o re-test Guard if you move it to a new location.

Testing Nes t Guard

1. Set the securit y level to Away and Guarding and wait for the countdown to ﬁnish.

2. Walk past Nest Guard (within 10 feet) to trigger the motion sensor.

3. Nest Guard will speak the Heads-Up alert “Please enter a pas scode.” The alarm will sound af ter the countdown ends.

If you don’ t want to test the al arm, disarm by entering your pass code or tapping a Tag on Guard before the countdown ends.

Testing Nes t Detect

1. Set the security level to Away and Guarding and wait for the countdown to ﬁnish.

2. Walk past a Detect that’s installed on a wall or door, or open the door or window that it’s installed on.

3. Nest Guard will speak the Heads-Up alert “Please enter a pas scode.”

4. Disarm by entering your passcode or tapping Tag on Guard.

5. Repeat the previous steps f or all Detect s in your home.

How to che ck Detect’s s tatus

Just press the but ton and the light ring will tell you if Nes t Detect is working and connected to Nest Guard.

What it meansWhat you s ee

BLUE pulse Nest De tect is workin g right.

GREEN pulse If enable d, Quiet Open c an be

YELLOW pulses There’s a problem with Nest

BLUE pulses Nest Detect hasn’t been

RED blinking Unpaired , and critical b attery

used on this door or window.

Detec t. Check the Nes t app for more information. It could mean a few t hings:

• The batter y has less than 30 d ays left.

• Nest Detect needs to be recalibrated.

• There’s an issue with Detect’s hardware.

set up and added to your Nest Account.

MAINTENANCE

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

Nest Guard

Restarting

Rest arting Nest G uard can help wi th troublesho oting some issues.

1. Disarm Nest Secure.

2. Pres s and hold the “5” but ton until Guard’s light ring st arts spinning blue (about 10 sec onds).

3. Release the button when Guard tells you to.

4. Guard will resta rt and say, “Hi, from N est.”

Reset t o factory se ttings

If you remove Guard from your Nest Account and you want to add it back, you’ll need to reset it to factory settings.

Follow these steps:

1. Disarm Nest Secure.

2. Press and hold the “2” bu tton until Guard asks if you want to reset.

Note: You won’t b e able to reset if Nest Secur e is armed, s ounding a Heads-Up o r sounding an alarm.

Check f or updates

Nest Guard will automatically update its s oftware, but you can manually ch eck for updates if you want.

Follow these steps:

1. Disarm Nest Secure.

2. Press and hold the “2” bu tton until Guard asks if you want to update the softwar e.

3. Release the button and it will ch eck for updates.

Nest Detect

Powering off

If you need to power of f Nest Detect, just remove the battery.

Restarting

Restarting Nest Detec t can help with tr oubleshooting some issues.

1. Press and hold the button until the light ring pulses blue once (about 10 seconds.)

2. Release the but ton.

Reset t o factory se ttings

If you rem ove Nest Dete ct from your Ne st Account and you ne ed to add it back , you’ll need to re set it to factory settings.

1. Pre ss and hold Dete ct’s butto n until the light ri ng stays y ellow (about 15 seco nds).

2. Release the but ton. You can cancel the reset by pressing the but ton again while the li ght is yellow.

Check f or updates

Nest De tect will autom atically update its sof tware, but you can manually ch eck for updates if you want.

Follow these steps:

1. Disarm Nest Secure.

2. Press D etect’s but ton and release it.

3. Press the button again and hold it down. Release it when the light blinks blue.

4. Detec t will begin automatically updating its software and turn off the light when ﬁnis hed.

Cleaning

• Both Nest Guard and D etect should b e cleaned once every month. If the motion sensor ge ts dirt y, the detection range could decrease.

• To clean, wipe wi th a damp cloth. You can us e isopro pyl alcohol if it gets really dirty.

• Make sure Nes t Detect and Guard sense motion after cleaning. Follow the testing instructions in the Nest app.

Battery replacement

The Nes t app will notif y you when a Detec t’s batter y gets low. Remove the bat tery and replace it wi th another Energizer CR123 or Panasonic CR123A 3V lithium battery.

To open the battery compar tment:

• If Nest Detect is mounted to a sur face, grip the top and pull it ﬁrmly toward you.

• If Nest Detect is not mounted to a surface, use a ﬂathead screwdriver to pry off the backplate.

INSTALLATION TIPS FOR NEST DETECT

During setup, the Nes t app will show you where to put Nest Detect and its open-close magnet so they work properly.

Here are m ore things to consider before you install Nest De tect on a wall, w indow or door.

Mounting with adhesive strips

Nest De tect and the op en-close mag net should be insta lled on smooth, ﬂ at surface s only.

1. Make sure th e surface is cle an and dry.

2. Peel the protective cover off the adhe sive strip.

3. Press evenly with your palm and hold in place for at least 30 seconds.

The adhe sive strips shouldn’t be use d on surfaces painte d with low-VOC or zero-VO C paint or any surfaces not lis ted on page 28.

IM PO RTA NT: Ne st Detect ’s adhesive str ips are very stron g and can’t be ea sily reposit ioned. Befor e you press a nd hold it for 30 se conds, be sur e Nest Detec t is stra ight and in the rig ht spot.

22 23

Mounting with screws

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

Install Nest Detect with screws if your walls, windows or door s have rough surfaces, are contoured or dirt y, are prone to heat or hig h humidit y, or are pain ted with low-VO C or zero-VO C paint. For bes t results use a Phillips #2 screwdriver.

1. Remove Ne st Detect’s mounting backplate and you’ll see the screw hole.

2. Remove all the adhesive material from the backplate.

3. Screw the backplate onto the surface. Drill a 3/32" pilot ho le ﬁrst if you’re at taching it to wood or other hard material.

4. Snap the Ne st Detect onto its back plate.

To install the open-clo se magnet:

1. Snap off the backpl ate and you’ll see the screw hole.

2. Remove all the adhesive material from the backplate.

3. Screw the backplate onto the surface. Drill a 1/16" pilot hole ﬁrst if you’re attaching it to wood or other hard material.

4. Snap the open-close magnet onto its backplate.

Orienting Nest Detect for motion detection

When installing Nest Detec t on a door or wall, the Nest logo must be upright to detect motion.

Insta lling Nest Det ect on a door or win dow

• Nes t Detect sh ould only be inst alled indoor s.

• Ins tall Nest De tect on the upp er corner of a do or or window wi th the Nest logo r ight side up.

• Nes t Detect sh ould be atta ched horizont ally on vertical double-hung windows.

• Make sure yo u choose a spot for Nest Detect where the magnet can also ﬁt. They ne ed to be installed close together to sense when do ors and windows open or close.

Installing the open-close magnet:

• Install the magne t on the door or window frame inside th e room. The Nes t app will show you wh ere to place i t, and you’ll know it ’s in the rig ht spot when the Nest Detect light ring turns green.

• The magnet should be aligned with the bottom of Nest De tect and placed within 1.5 inche s (3.8 cm) of Detec t when the door or window is closed, as shown in the image below.

IMPORTANT: Nest Detect should only be installed indoors.

Insta lling Nest Dete ct on a wall

• Choose a ﬂat spot on the wall or in a corner of a room. For more information on mounting heights, refer to page 14.

• Make sure Ne st Detect is pointed toward the area you want to keep track of. For more information on motion detection range, refer to page 14.

• To install Ne st Detect in a corner, take of f the ﬂat backplate and use the included corner backplate for installation.

Troubleshooting ofﬂine issues

If one or more Detects are listed as ofﬂine in the Nest ap p after inst allation, the y may be too far fro m Guard to connect. You can ins tall a Nest Connect (sold separately) to bridge the gap, or try moving your Detects and Guard closer together.

MORE ABOUT GUARD AND DETECT

False alarms

The following may cause unintended alarms:

• Pets that walk, climb or ﬂy above 3 feet (1 m)

• Pets he avier than 40 pounds (18 kg)

• Heat sources like ele ctric heater s, heat vents and ﬁreplaces

• Cold sources like drafty windows, air conditioners and AC vents

• Curt ains near windows that may move while Nest Guard is armed

• Direct sun exposure: the front o f Nest Guard and Nest De tect should not be placed in direct sunlight

• Party balloons left unat tended: they may drift into the ﬁeld of view of your sensors

• Insec ts that may come very clo se to the sensor

• Vibr ation or movem ent caused by p ets bumping N est Guard when it’s set to Away and Guarding

• Wireless access points within 3 feet (1 m) of Nest Detect

Special considerations

• You can hav e up to 20 Nest Dete cts working w ith your Nest Guard. Go to nest.com/howmany for updates

• Place Nest Guard where it can’ t get bumped. When Nest Gu ard is set to Away and G uarding and it mov es, the alar m may sound.

• Nest Guard should be installed in accordance with the National Electrical Code, ANSI/ NFPA 70.

• In some ins tallations the magnet may need to travel up to 1.97" (50 mm) for Nest Detec t to detect that a door or window is open.

24 25

1.5 inches (3.8 cm) ma x

Safety and regulatory information

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

• Don’t install Nes t Detect outdoors.

• Don’t install Nes t Detect in a gara ge.

• Don’t install Nes t Detect on glass.

• Nest Detect and Nest Guard can’t detect motion through glass, like if someone’s moving outside a window.

• Don’t install wher e Nest Detect could get wet, like swing-ou t windows that could be rained on.

• Don’t install Nes t Detect or the open-close magnet where pets or young children can r each them.

• Don’t expose the adh esive mounting s trips to oils, chemic als, refrigerants, so aps, X-rays or sunlight.

• Don’t paint any part of Nest Guar d, Detect or Tag.

• Don’t install Nes t Detect near magnets other than the open-close magnet. They’ll inter fere with Nest Detect’s open-close sensors.

• Don’t install Nes t Detect within 3 feet (1 m) of a heat source like an electric heater, heat vent or ﬁreplace or another source that may produ ce turbulent air.

• Don’t install Nest Detect behind large appliances or furniture that may obstruct its motion sensors.

PRODUCT INFORMATION

Nest Gu ard

Model: A0 024 FCC ID: ZQAH10 Certiﬁcation: UL 639, UL 1023

Nest Gu ard Power Suppl y

Mo del: A0 017 Certiﬁcation: UL 60950-1

Nest De tect

Model: A0028 FCC ID: ZQAH11

Certiﬁcation: UL 639, UL 634

Nest Tag

Model: A0068

Battery and Power Information

Nest Guard

100-240V AC, 50-60Hz, current (2.5 amps) Only use t he included pow er adapter with N est Guard. One 3.7V rechargeable lithium 18650 batter y The included battery provides 12 hours of b attery

backup under normal operating conditions.

Nest De tect

One 3V lithium batte ry, Energizer CR123 or Panasonic CR123A

Use only these batteries. Other batteries may damage Nest Detect.

Safe operating requirements

All comp onents of Nest Secure are intended for indoor use only.

Nest Guard: 0°C (32°F) to 40°C (104°F) up to 93% humidity

Nest Detect: 0°C (32°F) to 4 0°C (104°F) up to 93% humidity

WARNING

This pro duct contains small magnets, which can cause choking or injury if ingested by small children. Keep out of reach of children.

Battery disposal information

Dispose of used bat teries promptly and in accordance to your local environmental l aws and guidelines . Keep awa y fr om ch ildr en. Do n ot disassem ble and do not dispos e of in ﬁre.

All bat teries must be recycled or disposed of separately from household waste in accordance with local regulations.

If your Nes t Guard needs servicing, contact our support team ﬁrs t at nest.com/help to get a ret urns numb er and delivery information.

Battery replacement

Caution – The battery used in Nest Guard may present a risk of ﬁr e or chemical bur n if mistreate d. Do not disas semble, heat abo ve 40°C, or incine rate.

The lithium-ion battery in Nest Guard must be repl aced by Nes t or an authorized service provider. Use of ano ther batter y may present a r isk of ﬁre or explosion.

California Battery Charger Energy Efﬁciency

WARNING

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

Wireless communications

• Nest Gu ard and Nest De tects are eng ineered to communicate with each other if they’re within 50 ft of each other in a home.

• Some f eatures of a ho me may reduce th e effecti ve range, in cluding the numb er of ﬂoors, num ber and size of roo ms, furnitur e, large met allic applianc es, construction materials, and other features like suspended ceilings, ductwo rk and metal studs.

• Nest Guar d’s and Nest Detect’s speciﬁed range is for comparative purposes only and may be reduced when inst alled in a home.

• Wireless transmissions bet ween buildings will not work and the alarm s will not communic ate properly.

• Metal objects and metallic wallpaper may inter fere with signals from wireless alar ms. Test your Nes t products ﬁrst with met al doors opened and closed.

• Nest Guard and Nest Detect have been speciﬁcally designed and tested to comply with the standards for which they are Listed. While Nest ’s wireless network may route signals through other Nest or other Thread-compatible products* to optimize network reliability, you need to ensure every Nest Detect can communicate with Nest Guard directly.

To make sure Nes t Detect can d irectly com municate to Nest G uard, comple tely power of f your other Nes t or other Thread- compatible products before installing or relocating Nes t Detect. Nest Detec t will ﬂash yellow 5 times during inst allation if it canno t directly comm unicate to Nes t Guard. Nest Detec t’s light ring w ill pulse gree n when it’s conn ected to Nest Guard. To learn more about powering off your Nest or other Thread-compatible products, please s ee the user guide s included with yo ur devic es, or support.nest.com, for more information.

* S earch for A0024 (Nest Guard) and A0028

(Nest Detect) in the UL Certiﬁcation Directory (www.ul.com/database) to see the list of produc ts evaluate d by UL to route sign als on the same network as Ne st Guard and Nest Detect .

Additional certiﬁcation details

Nest Guard and Nest Detect we re designed to meet rigorous UL security standards, and were teste d for compliance by Underwriters Laboratories for residential use only. Nes t Guard was evaluated by UL for use as a burglar alarm con trol panel and PIR intrusion detector. Nest De tect was evalu ated by UL as a magn etic contac t switch and a PIR intrusion detector.

To meet UL spe ciﬁcations, p lease enable L imited Sett ings within the app and inst all Nest Guard and Nest Detect as the primary means of intrusion detection within the protected area of the household. Enabling Limited Settings limits the alarm countdown to 120 seco nds maximum and disar m time to 45 secon ds maximum, and allows you to arm wit h a passcode. Ne st Guard will als o provide an audible warning tone once per minute when there is an issue that needs attention.

For UL cer tiﬁed installations the adhesive is suitable for use on G alvanized steel, Enameled steel, Nylon Polyamide, Polycarbonate, Glass Epoxy, Phenolic - Phenol Formaldehyde, Polyphenylene ether/Polystyrene blend, Polybutylene terephthalate, Epoxy paint, Polyester paint, Coate d epoxy pain t (Coat ing is 3M Adhesive Pr omoter 111), Acrylic urethane paint, Ep oxy/Polyester paint.

Nest De tect in Reduce d Motion Sensitivity mode has been evaluated by UL only for motion detection of people.

The UL certiﬁcation of Nest Guard and Nest Detec t does not include an evaluation of the Nes t app, software updates, Nest Connect’s use as a range ex tender, and Wi-Fi or cellular communication to the Nest Service or to a professional monitoring center.

FCC Compliance Notice

This equipment has been teste d and found to comply with the limits for a Cl ass B digital device, pursuant to par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter ference in a re sidential ins tallation . This equipmen t gener ates, uses and c an radiate radi o frequency en ergy and, if not installe d and used in accor dance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter ference will not occur in a particular install ation. If this equipment does cause harmful inter ference to radio or television r eception, which can be determined by turning the equipment off and on, the user is encour aged to try to correct the inter ference by one o r more of th e following measures:

• Reorient or reloc ate the receiv ing antenna.

• Increa se the separation betwe en the equipment and receiver.

• Connect the equipment into an outlet on a circuit diff erent from th at to which the rec eiver is conne cted.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with par t 15 of FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interf erence.

2. This device must accept any interference rece ived, including interference that may cause undesired operation.

Change or modiﬁcations that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

RF Exposure Information

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio fr equency exposure limits, human proximity to the antenna shall not be less than 20cm during normal operation.

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Nest Labs, Inc.

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

FOR REFERENCE ONLY

NOT FOR PRINT OUTPUT

LimitedWarranty Nest Secure

THIS LIMIT ED WARRANT Y CONTAINS IMPO RTANT INFORMATIO N ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

1. WHAT THIS LIMITE D WARRANT Y COVERS; PE RIOD OF COVER AGE

Nest La bs, Inc. (“Nes t Labs”), 34 00 Hillview Av enue, Palo Alt o, Californ ia USA, warran ts to the owner o f the enclos ed product t hat the prod uct conta ined in this box (“P roduct” ) will be free fr om defect s in materials a nd workmans hip for a peri od of two (2) year s from the dat e of deliver y following t he original retail p urchase (th e “Warrant y Period”). I f the Produc t fails to con form to this Limite d Warrant y during the Wa rrant y Period, Ne st Labs wi ll, at its so le discre tion, either (a ) repair or rep lace any defe ctive Pro duct or comp onent; or (b) ac cept the retu rn of the Produ ct and refun d the money ac tually paid by t he original purcha ser for the Pr oduct. Rep air or replac ement may be m ade with a new or refurb ished pro duct or comp onents , at Nest Lab s’ sole disc retion. If t he Produc t or a compo nent incorp orated wit hin it is no longe r available, N est Labs may, at Nest L abs’ sole disc retion, rep lace the Pro duct with a simil ar product o f similar f unction. Th is is your sole and e xclusive rem edy for brea ch of this Limite d Warrant y. Any Product t hat has eith er been rep aired or rep laced unde r this Limi ted Warrant y will be cove red by the ter ms of this Limit ed Warrant y for the lo nger of (a) ninet y (90) days fro m the date of deli very of the r epaired Produc t or replac ement Produ ct, or (b) the re maining Warra nty Perio d. This Limite d Warranty i s transfer able from the or iginal purc haser to subs equent owners , but the Warra nty Perio d will not be ex tended in du ration or ex panded in cover age for any suc h transfer.

2. TOTAL SATISFAC TION RET URN POLICY

If you are th e original pu rchaser of t he Product an d you are not s atisﬁed wit h this Pro duct for any re ason, you may r eturn it in it s original con dition withi n thirt y (30) days of the or iginal purch ase and rec eive a full ref und.

3. WARRA NTY CONDI TIONS; HOW TO GE T SERVICE IF YOU WA NT TO CLAIM UNDER THIS L IMITED WARRA NTY

Befor e making a claim u nder this Limi ted Warrant y, the owner of th e Product must (a) no tify Nes t Labs of the in tention to c laim by visi ting nest. com/suppor t during th e Warranty P eriod and pro viding a desc ription of the a lleged failu re, and (b) comp ly with Nest L abs’ return s hipping inst ructions. N est Labs wil l

Please recycle Nest’s 100% recyclable packaging.

RECYCLING AND DISPOSAL Visit nest.com/recycle

have no war ranty ob ligations wi th respec t to a return ed Produc t if it deter mines, in its rea sonable di scretion a fter exam ination of th e returne d Product , that the Produc t is an Ineligib le Product (de ﬁned below). Ne st Labs will b ear all cost s of retur n shipping to own er and will reim burse any ship ping costs i ncurred by the owne r, except with re spect to any In eligible Pr oduct, for wh ich owner will bear a ll shipping co sts.

4. WHAT THIS LIM ITED WARRA NTY DOES NO T COVER

This Limi ted Warrant y does not co ver the follow ing (collect ively “Inelig ible Produc ts”): (i) Pro ducts mark ed as “sample” o r “Not for Sale”, or s old “AS IS”; (ii) Products that have been subject to: (a) modifications, alterations, tampering, or improp er mainten ance or rep airs; (b) hand ling, sto rage, ins tallati on, testin g, or use not in acc ordanc e with the Us er’s Guide, P laceme nt Guidel ines, or ot her instr uction s provid ed by Nest Lab s; (c) abuse or misu se of the Produ ct; (d) breakd owns, ﬂuctuations, or interruptions in electric power or the telecommunications netwo rk; or (e) Acts o f God, includi ng but not limi ted to ligh tning, ﬂood , tornado, earth quake, or hurr icane; or (ii i) any non-Nes t Labs bra nded hardw are produc ts, even if pa ckaged or so ld with Nest L abs hardwa re. This Limi ted Warrant y does not cove r consumable p arts, inc luding batt eries, unles s damage is due to defec ts in mater ials or work manship of t he Produc t, or soft ware (even i f package d or sold wi th the produc t). Nest La bs recomme nds that you us e only autho rized serv ice provid ers for maint enance or re pair. Unauthor ized use of the P roduct or sof tware can imp air the Produc t’s perfo rmance and ma y invalidate th is Limited Warranty.

5. DISCL AIMER OF WARR ANTIES

EXCEPT A S STATED ABOVE IN THIS L IMITED WARRA NTY, AND TO THE MA XIMUM EXT ENT PERMITT ED BY APPLIC ABLE LAW, NES T LABS DIS CLAIMS AL L EXPRES S, IMPLIED, AND S TATUTORY WARRAN TIES AND CONDIT IONS WITH RESP ECT TO THE PRODU CT, INCLUDING THE IMPL IED WARRANT IES OF MERCHAN TABILITY AND FITNES S FOR A PARTICUL AR PURPOSE . TO THE MAXIMU M EXTENT PERMIT TED BY APPLICA BLE LAW, NEST L ABS ALSO L IMITS THE DUR ATION OF ANY APPL ICABLE IMPLIED WA RRANTIES O R CONDITIONS TO T HE DURATION OF THIS LIMIT ED WARRANT Y.

6. LIMITATION OF DA MAGES

IN ADDITI ON TO THE ABOVE WARR ANTY DIS CLAIMERS, IN NO E VENT WILL NEST LA BS BE LIABLE F OR ANY CONSEQU ENTIAL, INCI DENTAL, EXEMPL ARY, OR SPECIAL D AMAGES, INCLU DING ANY DAMAGE S FOR LOST DATA OR LOST PROFITS , ARISING FROM OR R ELATING TO THIS LIMI TED WARRANT Y OR THE PRODUC T, AND NEST LABS’ T OTAL CUMULATIV E LIABILIT Y ARISING FROM O R RELATED TO T HIS LIMITED WARR ANTY OR THE PR ODUCT WILL NO T EXCEED THE AMOUN T ACTUALLY PAID FO R THE PRODUC T BY THE ORIGINA L PURCHASER .

7. LIMITATION OF LIABILITY

THE NEST L ABS ONLINE SER VICES (“SERVI CES”) PROVID E YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR NEST PRODUCTS OR OTHER PERIPHERALS CO NNECTED TO YOUR PRODUCTS (“PRO DUCT PERIPHERALS”). THE TY PE OF PRODUCT PE RIPHERALS TH AT MAY BE CONNECTED TO YOU R PRODUC T MAY CHANGE FRO M TIME TO TIME. WI THOUT LIMI TING THE GENER ALIT Y OF THE DISCL AIMERS ABO VE, ALL PRODU CT INFORMATION IS P ROVIDED FOR YOUR CONV ENIENCE,“AS IS”, AND “AS AVAILAB LE”. NEST LABS D OES NOT REPRESENT, WARR ANT, OR GUARA NTEE THAT PRODUC T INFORMATION WIL L BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE SER VICES OR PROD UCT WILL PRO VIDE SAFET Y IN YOUR HOME. YOU USE ALL P RODUCT INFOR MATION, THE SERV ICES, AND THE PRO DUCT AT YOUR OWN DIS CRETION AND RI SK. YOU WILL BE SOL ELY RESPONSIBLE FOR (AND NEST L ABS DISCL AIMS) ANY AND A LL LOSS, LIA BILITY, OR DAMA GES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHER ALS, COMPU TER, MOBILE DE VICE, AND A LL OTHER ITEMS AN D PETS IN YOUR HOME, RE SULTING FROM YOUR U SE OF THE PRODU CT INFORMATION, SERVICES, OR PRO DUCT. PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT INTEND ED AS A SUBSTIT UTE FOR DIRECT ME ANS OF OBTAINING T HE INFORMATION . FOR EXA MPLE, A NOTIF ICATION PROV IDED THROUG H THE SERVIC E IS NOT INTEND ED AS A SUBSTIT UTE FOR AUDIBL E AND VISIBLE INDI CATIONS IN THE HOME AND O N THE PRODUCT, NOR FO R A THIRD PARTY M ONITORING SERVICE T HAT MONITORS AL ARM STATE.

8. YOUR RIGH TS AND THIS LIMI TED WARRAN TY

This Limi ted Warrant y gives you s peciﬁc lega l rights. You may a lso have othe r legal rig hts that var y by state, p rovince, or j urisdictio n. Likewise, s ome of the limita tions in this Li mited Warra nty may not ap ply in cert ain state s, provinc es or jurisd ictions. Th e terms of this Li mited Warran ty will apply t o the exten t permit ted by appl icable law. F or a full desc ription of yo ur legal righ ts you shoul d refer to t he laws appli cable in your ju risdictio n and you may wish t o contact a relevant consumer advisory service.

064-00079-US

30 31

064-00081-US-A

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