Gold Medal Tornado SHO 3007, Tornado SHO 3007A, Tornado SHO 3007EX Instruction Manual

Instruction Manual

Tornado SHO

Model No. 3007, 3007A, 3007EX

© 2018 Gold Medal Products Co.

Part No. 43143

10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA

DANGER

DANGER

WARNING

WARNING

WARNING

WARNING

Tornado SHO Model No. 3007, 3007A, 3007EX

SAFETY PRECAUTIONS

Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.

Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.

008_051514

014_020416

Floss head rotates at high speeds. Operator MUST keep hands and face
clear of the floss head to avoid injury. Operator must wear eye protection.
Keep all spectators at a reasonable distance, and use a Floss Bubble for
added customer protection.

015_062714

Keep all foreign objects out of floss head. To avoid eye injury, DO NOT fill
floss head with sugar while the head is on and rotating.

016_010914

Burn Hazard. DO NOT touch spinner head. Allow to cool before cleaning or
servicing. Avoid contact with molten sugar.

006_092414

ALWAYS wear safety glasses when servicing this equipment.

Page 2

010_010914

gmpopcorn.com

WARNING

WARNING

WARNING

WARNING

Tornado SHO Model No. 3007, 3007A, 3007EX

SAFETY PRECAUTIONS (continued)

No user serviceable parts inside. Refer servicing to qualified service
personnel.

Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862

DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.

011_051514

022_060215

012_010914

This machine is NOT to be operated by minors.

007_010914

This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.

Note: Improvements are always being made to Gold Medal’s equipment. This

information may not be the latest available for your purposes. It is critical that you
call Gold Medal’s Technical Service Department at 1-800-543-0862 for any
questions about your machine operations, replacement parts, or any service
questions. (Gold Medal Products Co. does not assume any liability for injury due to
careless handling and/or reckless operation of this equipment.) General images
may be used in manual for reference only.

Page 3

gmpopcorn.com

Tornado SHO Model No. 3007, 3007A, 3007EX

INSTALLATION INSTRUCTIONS

Inspection of Shipment

After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control.

Setup

Your new floss machine unit is completely assembled and tested at the factory. Remove all
packing material and tape before starting operation.

1. You MUST remove the 4 shipping brackets placed around the motor mount casting

before operation. To do so, remove the bolts that hold the brackets in; this can be done
with any wrench or socket. Failing to do so may result in damage to your floss
machine or in personal injury.

2. Make sure the floss ribbon (heating element) located inside the head assembly has not

shaken out of the band during transportation. If the ribbon is out of the band, push it
back into place manually.

Shipping Brackets
(Remove all 4)

Bands

Floss Ribbon seen
Correctly Sitting in
the Bands

Page 4

gmpopcorn.com

DANGER

CAUTION

Tornado SHO Model No. 3007, 3007A, 3007EX

Electrical Requirements

The following power supply must be provided for your Floss Machine:

3007, 3007A: 120 Volts, 2400 Watts, 60 Hz.
3007EX: 230 Volts, 2400 Watts, 50 Hz.

Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.

A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle. We recommend this equipment be on a dedicated and protected circuit.
Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold
Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The
use of extension cords is not recommended due to safety concerns, and may cause sacrificed
and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.

008_051514

Before You Plug In Machine

1. Make sure all machine switches are in the OFF position before plugging the equipment

into the receptacle.

2. Make sure the wall outlet can accept the grounded plugs (where applicable) on the

power supply cord.

3. The wall outlet must have the proper polarity. If in doubt, have a competent

electrician inspect the outlet and correct if necessary.

4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).

5. Install the unit in a level position.

If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.

039_080614

Page 5

gmpopcorn.com

Tornado SHO Model No. 3007, 3007A, 3007EX

Installation of Floss Stabilizer

Place Floss Machine Pan on unit and install Whirl Grip Floss Stabilizer as shown below.

1. Place a Non-Metallic Whirl Clip over the rim of the Floss Pan. The out facing hooks go

to the inside of the Floss Pan.

2. Hang the Non-Metallic screening material onto the up facing hook with the screening

approximately flush with the top of the pan. Gently pull the screening down and
attach to the down facing hook on the clip to secure screen in place.

3. Check the clip spacing for proper operation.

4. Continue this process with all clips, keeping equal spacing around the pan.

Non-Metallic Whirlgrip Clip

Non-Metallic Screening Material
(Whirl Grip Floss Stabilizer)

Floss Pan

Air space is required between
pan and stabilizer for proper
operation.

Whirl Grip
Floss Stabilizer

Clips (number
of clips varies
by model)

Top View of Pan

Page 6

gmpopcorn.com

Tornado SHO Model No. 3007, 3007A, 3007EX

OPERATING INSTRUCTIONS

Controls and Their Functions

MAIN SWITCH

Turns motor “on” or “off” and supplies voltage to the heat switch.

HEAT SWITCH

Turns voltage to the heating element (ribbon) “on” or “off”.

HEAT CONTROL KNOB

Increases or decreases voltage to heating element (ribbon) using a graduated dial.

Motor and
Master Switch

Heat Switch

Heat Control Knob

Page 7

gmpopcorn.com

Tornado SHO Model No. 3007, 3007A, 3007EX

Sugar for Your Candy

Ready to Use Flossugar

Our ready to use Flossugar is the preferred sugar for your new cotton candy machine; however
100% pure cane or beet sugar will do just fine. Our Flossugar gives you good rich colors, and
great flavors, too. It is packed in handy half-gallon sealed cartons, with an E-Z pour spout for
filling your machine. Flossugar comes in many flavors, and you can easily change flavors for
greatest variety, and best sales.

Mix Your Own

If you want to mix your own, use our Flossine®, and please follow our directions. If you want a
deeper color, slightly dampen the mixed sugar. Use a tablespoon of water per five pounds of
sugar, sprinkle water over sugar, and mix well. DO NOT USE EXCESS COLOR! Too much color
will ruin the element on your machine and could create a bitter taste to the candy. There is a
limit as to how dark you can make cotton candy. That’s because cotton candy is 98% air, and we
cannot color the air.

Sugar Considerations

Today 99% of the sugar manufactured is extra fine granulated, which does have some small
particles which can slip thru the ribbons without being melted. If this becomes objectionable, you
can seek out medium coarse or sanding sugars. The larger crystal size will require a little more
heat to melt.

Read the label on the bag of sugar, today we see some free flowing sugars for restaurants. Free
flowing sugars contain cornstarch which will burn onto your element/band clogging them
rapidly. We have also seen some off-brand sugars that are a blend of sugar and dextrose or corn
syrup. This product makes very poor cotton candy. Please make sure you get good sugar for
your cotton candy machine.

Page 8

gmpopcorn.com

Tornado SHO Model No. 3007, 3007A, 3007EX

MACHINE OPERATION

Settings Test

CAUTION

Floss head operates at high speeds. Operator MUST keep
hands and face clear of the floss head to avoid possible
injury. Keep all spectators at a reasonable distance, and
use a Floss Bubble for added customer protection.

1. Follow the guidelines described in the Electrical Requirements Section for supplying

power to machine.

2. With main switch still off, fill floss head. Always fill it 90% full with sugar. This 90%

level is necessary to obtain a balanced condition in the floss head. DO NOT OVERFILL!
Excessive vibration will occur if overfilled. Before turning the power on, manually turn
the head to balance out the sugar. This will eliminate excessive vibration of the head.

Important: NEVER add sugar when motor is running.

3. Turn the Main Switch and Heat Switch “ON”.

4. Turn the Heat Control Knob clockwise to maximum setting to initiate the fastest

possible warm up.

5. The machine should start making floss in a few seconds. When the unit starts making

floss, you must reduce the heat setting. Turn the Heat Control Knob counter clockwise
to eliminate smoking. If you operate the unit at "startup" setting, you will carbonize
the ribbon.

CAUTION

Never operate the equipment for a prolonged period of
time with the HEAT CONTROL in a position that causes
the sugar to smoke. This will result in excessive
carbonization of the ribbon (heat element). If you smell
burning sugar or see smoke, reduce the heat.

6. Once you find the ideal setting for the HEAT CONTROL, operate with the setting near

this position each time.

When completing operation for the day (or any prolonged period), follow the instructions
in the Shutdown Procedure/Cleaning and Care section of this manual.

Page 9

gmpopcorn.com