Gold Medal PopClean Elite Popper 600 Series Instruction Manual

© 2019 Gold Medal Products Co.

Part No. 110241

Instruction Manual

10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA

PopClean® Elite PopperTM

-600 Series (Touch Screen Control)

For -6XX Series PopClean Models beginning with:

2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

72” Updraft Model

72” Downdraft Model

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Table of Contents

SAFETY PRECAUTIONS .................................................................................................................................................... 3

INSTALLATION INSTRUCTIONS .................................................................................................................................... 5

Inspection of Shipment ................................................................................................................................................................................. 5

Manual .................................................................................................................................................................................................................. 5

Model Description ........................................................................................................................................................................................... 6

Items Included with this Unit .................................................................................................................................................................... 7

Setup ..................................................................................................................................................................................................................... 8

Chute Installation .......................................................................................................................................................................................... 10

Electrical Requirements ............................................................................................................................................................................. 11

Fire Suppression System (some Exports excluded) .................................................................................... 14

System Operation and Maintenance ..................................................................................................................................................... 14

Connecting to a Building Alarm System .............................................................................................................................................. 15

Components for the Fire Suppression System ................................................................................................................................. 16

Nozzle and Fusible Link Locations ........................................................................................................................................................ 17

Filter System ............................................................................................................................................................... 19

Filter Types ...................................................................................................................................................................................................... 19

Filter System Error Code Explanation Table .................................................................................................................................... 20

Updraft Filters ................................................................................................................................................................................................ 22

Downdraft Filters .......................................................................................................................................................................................... 23

OPERATING INSTRUCTIONS ....................................................................................................................................... 24

Controls and Their Functions .................................................................................................................................................................. 24

Introduction to the Touch Screen Control ....................................................................................................... 25

Initial Startup – User Configuration ................................................................................................................... 28

QUICK Reference Popping Instructions ............................................................................................................ 31

EXPANDED Reference Popping Instructions .................................................................................................. 32

Navigating the Touch Screen Control ................................................................................................................ 35

N1 Cook (Recipe Selection) ...................................................................................................................................................................... 36

N2 Training ...................................................................................................................................................................................................... 38

N3 Cleaning/ Oil Pump ............................................................................................................................................................................... 38

N4 Reports ....................................................................................................................................................................................................... 39

N5 Home Screen ............................................................................................................................................................................................ 39

N6 Equipment Controls Screen ............................................................................................................................................................... 40

N7 Settings Screen ........................................................................................................................................................................................ 42

N7.1 Oil Level Cal. ........................................................................................................................................................................................ 43

N7.2 Oil Pump Cal. ....................................................................................................................................................................................... 44

N7.3 Recipes ................................................................................................................................................................................................... 46

N7.4 Load Count Reset ............................................................................................................................................................................... 48

N7.5 Upload Recipes ................................................................................................................................................................................... 48

N7.6 Download Recipes .............................................................................................................................................................................. 49

N7.7 View Cook .............................................................................................................................................................................................. 49

N7.8 Upload Cook .......................................................................................................................................................................................... 50

N7.10 User Configuration .......................................................................................................................................................................... 50

N7.11 User Configuration .......................................................................................................................................................................... 52

Care and Cleaning ..................................................................................................................................................... 53

Troubleshooting ....................................................................................................................................................... 57

Error Code Explanation Table ................................................................................................................................................................. 57

General Unit Troubleshooting ................................................................................................................................................................. 59

AGITATOR SET COLLAR ADJUSTMENT ................................................................................................................... 62

ORDERING FILTERS AND ACCESSORIES ................................................................................................................. 63

WARRANTY ....................................................................................................................................................................... 65

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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SAFETY PRECAUTIONS

DANGER

Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.

008_051514

DANGER

Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.

014_020416

WARNING

To avoid burns, DO NOT touch the kettle or any heated surface.
DO NOT place or leave objects in contact with heated surfaces.

013_092414

WARNING

ALWAYS wear safety glasses when servicing this equipment.

010_010914

WARNING

No user serviceable parts inside. Refer servicing to qualified service
personnel.

011_051514

WARNING

Read and understand operator’s manual and all other safety instructions

before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862

022_060215

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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WARNING

DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.

012_010914

WARNING

This machine is NOT to be operated by minors.

007_010914

This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.

Note: Improvements are always being made to Gold Medal’s equipment. This information

may not be the latest available for your purposes. It is critical that you call Gold Medal’s
Technical Service Department at 1-800-543-0862 for any questions about your
machine operations, replacement parts, or any service questions. (Gold Medal
Products Co. does not assume any liability for injury due to careless handling and/or
reckless operation of this equipment.) General images may be used in manual for
reference only.

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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INSTALLATION INSTRUCTIONS

Inspection of Shipment

After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control (reference warranty in back of manual).

Manual

Instruction Manual (Part No. 110241) and Parts Manual (Part No. 110242) are provided with
each unit. The manuals cover -600 Series PopClean Elite Poppers beginning with the Model
Series shown below and features a Touch Screen Control Panel:

2011, 2848, 2860, 2872, and 2873 (for 32 oz. Pop-O-Golds)
2911, 2948, 2960, 2972, and 2973 (for 52 oz. Medallions)

The Instruction Manual contains initial setup, installation, and operating instructions for the unit.

Read and understand the Instruction Manual and all other safety instructions before using this
equipment. To order copies of the Instruction Manual (Part No. 110241) or Parts Manual (Part
No. 110242), go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862.

The Parts Manual contains maintenance and spare parts information intended for qualified
service personnel only; it is not intended for the operator. Qualified service personnel must use
the Parts Manual in combination with the Instruction Manual when servicing the unit for all
installation, operating, cleaning, maintenance, and spare parts replacement information.

Keep the manuals accessible, local inspectors may need to reference the information when
inspecting the popper unit.

This manual covers units with a Touch Screen Control Panel

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Model Description

The Elite Series PopClean Popper has a uni-body, stainless steel construction, available as an
Updraft or Downdraft Model with either a 32 oz. or 52 oz. Kettle. The Updraft Model exhausts out
the top of the unit. The Downdraft Model exhausts through ductwork which extends down the
side of the unit and vents out a large exhaust door in the cabinet base.

Elite Series PopClean Poppers equipped with an automatic Fire Suppression System have a
manual pull station (some Exports exclude Fire Suppression System). Individual popper features
vary by model, thus images provided throughout the manual are for general overall model
reference only.

Other features and options:

• Touch Screen Control Panel.

o Butterfly or Mushroom Recipes – standard on all units.
o Salt/Sweet (pop in salt or sweet mode) – standard on all units.
o Ability to pop a large or small size batch of popcorn – standard on all units.

• Oil Dispense Unit option (B.I.B or Bucket Pump).

• Butterfly Corn Screen or Mushroom Corn Screen option.

• Sign option (LED or LED Neon) reversible from Front Counter (customer side) to Back

Counter (operator side) of popper.

• Deep Well (ability to adjust corn storage area) – standard on units over 36” (not

available on 36” units).

The 32 oz. and 52 oz. popper units are available in the sizes listed below. Twin Models have 2
kettles, a dual updraft system, and 2 linked Fire Suppression Systems (some Exports excluded).

32 oz. Kettle Model Series: 2011 (36”), 2848 (48”), 2860 (60”), 2872 (72”), 2873 (72” Twin)
52 oz. Kettle Model Series: 2911 (36”), 2948 (48”), 2960 (60”), 2972 (72”), 2973 (72” Twin)

Updraft Unit

Downdraft Unit

Exhaust duct

on side of unit.

Exhaust vents out

cabinet base.

Exhaust vents
out top of unit.

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Items Included with this Unit

29.6 cc Flavacol
Measure (PN 47681)

Incl. with 32 oz. units,
and 52 oz. units for
Flexi-Pop.

32 oz. Corn Cup

(PN 67905-32)

Incl. with 32 oz. units,

and 52 oz. units for

Flexi-Pop.

18 oz. Corn Cup

(PN 67905-18)

Incl. with 32 oz. units

for Flexi-Pop.

52 oz. Corn Cup

(PN 17757-52)

Incl. with 52 oz.

units only.

Tube Brush (PN 47380)

Flavacol Container

(PN 41752)

1/4 Cup Flavacol
Measure (PN 47169)

Incl. with 52 oz. units.

Jet Scoop

(PN 2072)

50 AMP Receptacle

(PN 82920)

Receptacle Cover

(PN 82922)

Receptacle and Cover included
with Domestic units ONLY.

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Setup

The Elite Series PopClean popper has been adjusted, inspected, and tested at the factory. The
Kettle is hard wired in the unit, and the exhaust filters are pre-installed and ready for use.
Installation of popper should be performed by qualified service personnel. Read and perform all
Setup steps prior to operating the unit.

1. Remove all packaging and tape.

2. Install unit on a level surface. Sufficient clearance is needed on the side of the popper

with the power supply cord routed from the base.
Units WITH Fire Suppression: A minimum 18” (457.2 mm) clearance is required

between any opening or exhaust duct and a combustible surface, per NFPA 96
Version 2017.

Units WITHOUT Fire Suppression: The Popper must be installed with a minimum 6”

(152.4 mm) clearance to combustible surfaces on the operator’s side and on
top of machine. Updraft models require a minimum of 13” (330.2 mm)
clearance on top of unit for filter access (or appropriate space for popper unit to
be moved to access filters).

3. The unit is equipped with rolling casters. The two casters on the operator (controls)

side have a locking/unlocking feature.

4. The main power cord is located in the cabinet base. Domestic units have a wall

receptacle provided (Twin Models have 2 plugs and 2 receptacles). A secondary,
smaller power cord, located in the cabinet base, is provided for powering the oil
dispense unit (discussed in Step 7).

Before plugging in machine, have a certified electrician install the wall receptacle and
follow all requirements listed in the Electrical Requirements section of this manual.

Units WITHOUT Fire Suppression: Skip to Step 7.
Units WITH Fire Suppression:

With power to the unit, the popper will NOT operate until the ANSUL
system has been charged and activated by an ANSUL Certified
Representative. If connecting the system to the building alarm, see next step

prior to having the ANSUL system activated.

5. If the Fire Suppression System is to be connected to the building alarm, contact a

qualified alarm system technician to make the connection prior to having the Fire
Suppression System armed. (Reference Connecting to a Building Alarm System in the
Fire Suppression System section of this manual.)

6. Have an Ansul Certified Representative charge and activate the Fire Suppression

System (reference the Fire Suppression System section of this manual).

For a local representative, go to www.Ansul.com.

When system is activated, and the Power Switch is turned ON, the cabinet lighting and
sign will turn on. (The unit will not turn on if the fire suppression system is not activated.)

Note: As the popper unit is plugged in (when the Fire Suppression System is armed) a

distinct click can be heard as the Fire Suppression relay kicks in.

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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7. The small power cord (6 pin Jones Plug) is the oil pump harness which supplies power

to the oil dispense unit. The load cell wire harness connects the oil level indicator on
the Touch Screen Control to the load cell sensor for the oil dispense unit.

8. To connect the oil dispense system to the popper, refer to the Bag-in-a-Box or Bucket

Pump Instruction Manual included with the unit. (Generally, poppers with a Bag-in-a­Box option are shipped with the oil dispense unit pre-installed. Bucket Pump units are
shipped separately and must be installed during setup of the unit).

Note: Once popper installation is complete, and the oil dispense unit is attached, the

Oil Level (located on the digital display) can be calibrated. Reference Initial
Startup – User Configuration section of this manual.

9. Open the cabinet base and remove all accessory items from the pull out corn drawer.

10. Units with a Deep Well (48”, 60”, 72” Models only): By default, the unit is shipped

from the factory with the corn pan in a deep well position. If needed, the corn pan may
be raised to an elevated position using the 3 front pins and the 3 back pins as a rest
(see image below).

11. Units with a RH or LH Chute Option: Reference next section for chute installation.

12. After setup, the unit should be cleaned. The kettle has a food grade protective coating

applied to the cooking surfaces, this coating must be removed prior to operating the
unit (see Care and Cleaning section of this manual).

Corn Pan

Deep Well Corn Bin View

3 Back Pins

Used to elevate the Corn Pan

for a shallower Corn Bin.

3 Front Pins

Used to elevate the Corn Pan

for a shallower Corn Bin.

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Chute Installation

RH or LH Chute option - General RH images shown for installation reference only. Install Chute
Plate in popper cabinet (reference images below).

To install the Chute, position it in the plate opening as shown below, then slide the chute down
into the holding brackets. For use, have a holding bin in place to accept the popped corn from the
chute.

RH Chute shown
installed

Step 1: Position chute end into the side plate as shown.
Step 2: Slide Chute down into the brackets to install.

1

2

Chute Plate

Chute
Brackets

Chute Plate Installation

Chute Brackets

Top channel to
hold glass.

Use bracket holes
to mount Chute to
popper corner
posts.

Chute Plate View

To install Chute Plate:

Remove 2 corner post
screws on each side,
then reuse screws to
fasten the Chute Plate
in position as shown.

Corner Post

Chute Installation

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Electrical Requirements

Emissions listing for Updraft and Downdraft units:

Updraft: 3.6 mg particulates/cubic meter of exhaust air
Downdraft: 1 mg particulates/cubic meter of exhaust air

The following power supply must be provided:

Note: Twin Models have two kettles, a dual updraft system, and two linked fire

suppression systems (some Exports exclude Fire Suppression System). Two plugs,
one for each side of popper, are supplied with Twin Models (Domestic units
include two wall receptacles).

DOMESTIC UNITS: 120/208 or 120/240 V~, 60 Hz

(reference unit Data Plate for Wattage requirement)

Twin Models are supplied with two plugs, one for each side of popper.
Domestic units are designed to operate on single phase, 50 AMP, 4 wire supply, 120/208

or 120/240 V~ (2 Hot, 1 Neutral, 1 Ground). All electrical components in this machine are

120 V (motors, heat elements, lights, etc.) and therefore require “Hot to Neutral” connection

(NOT “Hot to Hot”). A 50 AMP wall receptacle (NEMA 14-50) is supplied with the machine.
The receptacle will accept the attachment plug on the machine and must be used; reference
the Receptacle Wiring Diagram for NEMA 14-50 for receptacle installation instructions.

EXPORT UNITS: 220-230 V~, 50/60 Hz (reference unit Data Plate for Wattage requirement)

Potential Electrical Variations: 220 V~, 60 Hz

Twin Models are supplied with two plugs, one for each side of popper.
Export units are designed to operate on single phase, 16 AMP, 4 wire supply, 230 V~

(2 Hot, 1 Neutral, 1 Ground). All electrical components in this machine are 230 V (motors,

heat elements, lights, etc.) and therefore require “Hot to Neutral” connection (NOT “Hot to
Hot”). A certified electrician must supply and install the wall receptacle for this unit;

reference the Receptacle Wiring Diagram for Export Units.
Australia - 52 oz. units are designed to operate on single phase, 36 AMP, 2 wire supply,

plus ground. All electrical components in machine are 230 V (motors, heat elements,
lights, etc.) A certified electrician must supply and install the wall receptacle for this unit.

DANGER

Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.

008_051514

A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle (reference unit Data Plate for model specific Volts AC, Hertz, and Wattage

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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requirements). We recommend this equipment be on a dedicated and protected circuit. Failure
to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal
Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of
extension cords is not recommended due to safety concerns, and may cause sacrificed and/or
reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.

Receptacle Wiring Diagram for NEMA 14-50 (Domestic)

A certified electrician must follow the IMPORTANT instructions below for installation of the
NEMA 14-50 Receptacle (Gold Medal Item No. 82920) provided with the unit.

If the receptacle is wired incorrectly, the heat elements/kettle and other electrical components
could be at 208 or 240 V potential instead of the needed 120 V, resulting in excessive temperatures
in the heat elements (i.e.: kettle) and possible fire, and/or damage to electrical components.

Receptacle Wiring Diagram (for Export Units – except Australia)

A certified electrician must supply and install the required wall receptacle for this unit, follow
the IMPORTANT instructions shown.

This unit is designed to operate on single phase, 16 AMP, 4 wire supply. All electrical
components in this machine are 230 V. If the receptacle is wired incorrectly, the heat
elements/kettle and other electrical components could be at 400 V potential instead of the
needed 230 V, resulting in excessive temperatures in the heat elements (i.e.: kettle) and possible
fire, and/or damage to electrical components.

3P+N+E IEC 309 Receptacle - Front and Back View

PE-G

L2

L1

Connect to Black

(Hot) Wire

Connect to Brown
(Hot) Wire

Connect to
Green/Yellow
(Ground) Wire

Connect to Blue

(Neutral) Wire

L3

N

Not Used

(If 5 wires provided,

connect Grey here.)

NEMA 14-50 Receptacle - Front and Back View

Connect to Green
(Ground) Wire

Connect to Red
(Hot) Wire

Connect to Black

(Hot) Wire

Connect to White

(Neutral) Wire

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Before You Plug In Machine

1. Make sure all machine switches are OFF before plugging equipment into receptacle.

2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power

supply cord.

3. The wall outlet must have the proper polarity. If in doubt, have a competent

electrician inspect the outlet and correct if necessary.

4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).

5. Install unit in a level position.

CAUTION

If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.

039_080614

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Fire Suppression System

(some Exports excluded)

Information in this section is intended for reference use by an Ansul Certified Representative ONLY,
for units equipped with a Fire Suppression System (some Exports exclude Fire Suppression System).

The Elite Series PopClean Poppers must be properly installed observing all minimum clearances
(reference Setup section) and have all electrical requirements met prior to the activation of the
Fire Suppression System (reference Electrical Requirements section). If the system is to be
connected to the building alarm, contact a qualified alarm system technician to make the
connection prior to having the Fire Suppression System activated (reference below Connecting
to a Building Alarm System).

The Elite Series Popper is equipped with an ANSUL R-102 Fire Suppression System. All
components are in accordance with the Ansul R-102 specifications and are tested and approved
by Intertek-ETL to U.L. Standard 710B.

The Fire Suppression System is fully assembled and a tank is provided for the liquid fire
suppressant agent, ANSULEX (the tank must be charged with agent by an Ansul Certified
Representative ONLY). The unit will not turn on if the Fire Suppression System is not activated.

As the popper unit is plugged in (when the Fire Suppression System is armed) a distinct click can
be heard as the Fire Suppression System relay kicks in.

Note: Machine will not operate until the Ansul System has been charged and

activated by an Ansul Certified Representative. For a local representative, go
to www.Ansul.com. If connecting to the building alarm system, this “tie-in”
must be made prior to activating the Fire Suppression System.

System Operation and Maintenance

In the event of a fire, the system will automatically activate the Fire Suppression System;
however, if the operator chooses, they can operate the system by pulling the manual pull. The
automatic system utilizes temperature rated fusible links found throughout the Fire Suppression
System. A link (or multiple links) will break in a fire and trigger the automatic Fire Suppression
System to deploy. These links must be inspected and/or serviced by an Ansul Certified
Representative ONLY.

Maintenance must be routinely performed on this system (and in the event of a fire), by an Ansul
Certified Representative; they will advise on the frequency of inspections required. The
representative will thoroughly inspect the entire Fire Suppression System, replace any needed
components, then recharge the system, and ensure it is operational. In the event the system has
been discharged, the Ansul Certified Representative will need to flush the pipes and reactivate
the system.

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Connecting to a Building Alarm System

The Fire Suppression System is equipped with the necessary components to be connected into

the building’s alarm system (optional). Have a qualified alarm system technician make the
connection. Once “tied in”, the building alarm will be activated if the Fire Suppression System is

triggered.

The alarm system connections are located in the fire suppression components compartment in
the base of the popper. To access this compartment, remove the oil dispense unit, then remove
the cover plate to view the limit switches. The left limit switch is for the popper, the right switch
is for wiring the building alarm (optional). Once the alarm connection is complete, the unit can
be charged and activated.

Limit Switch
for Popper

Connecting to a Building Alarm

Limit Switch for Building
Alarm Connection

Normally
Closed

Normally
Open

Common

Limit Switch Side View

Fire Suppression Components
Compartment – Interior View

CO2 Cartridge
Interlock Switch

(this switch is not
used)

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

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Components for the Fire Suppression System

The following information is intended for reference use by an Ansul Certified Representative ONLY.

Spray Nozzles – Two types used (1N and 2W). Nozzles located near the kettle, in filter system,

and near oil dispense unit. Reference Nozzle and Fusible Link Locations section for
individual nozzle type and location on either an Updraft or Downdraft Model.

1N Spray Nozzle (Gold Medal Part No. 62001; Ansul Part No. 419346)
2W Spray Nozzle (Gold Medal Part No. 62786; Ansul Part No. 439840)

All nozzles must be equipped with a blow off cap to protect the spray opening (Gold
Medal Part No. 62004; Ansul Part No. 433208). Cap should be kept on nozzle at all times,
unless forced off during a system deployment.

280°F High Temperature Fusible Link (Gold Medal Part No. 62064; Ansul Part No. 439087) -

Reference Nozzle and Fusible Link Locations section for individual link location on either
an Updraft or Downdraft Model.

Updraft Models (single kettle) – 2 high temperature links used (one for the kettle)
Updraft Models (twin kettle) – 3 high temperature links used (one for each kettle)
Downdraft Models (single kettle) – 3 high temperature links used (one for the kettle)

3 Gallon Tank (Gold Medal Part No. 62513; Ansul Part No. 429862) – Agent tank is located in

the fire suppression component’s compartment, behind the oil dispense unit in the cabinet
base. To open compartment, remove the oil dispense unit, then remove the access panel.

CO2 Cartridges

Ansul Part No. 101-20 is the CO2 cartridge used on single kettle, Elite Series Poppers.
Ansul Part No. 101-30 is the CO2 cartridge used on twin kettle, Elite Series Poppers.

Manual Pull Station – (Gold Medal Part No. 62009; Ansul Part No. 434618)

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

Page 17

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Nozzle and Fusible Link Locations

Each Updraft and Downdraft PopClean Popper is equipped with spray nozzles and temperature
rated fusible links located throughout the Fire Suppression System. This section describes the
nozzle and link types and locations on Updraft and Downdraft Models.

280°F Fusible Link

High temperature rated link
for first response to a kettle
fire (one for each kettle).

Fire Damper

In the event of a fire in the blower compartment,
the Fire Damper will close to prevent flames
from escaping the unit.

Updraft Models – Spray Nozzle and Fusible Link Locations

Updraft units have 2 Fusible Links (3 Fusible Links on Twin Models) and 5 Spray Nozzles (9 Spray
Nozzles on Twin Models).

2W Spray Nozzle

(two nozzles used
for each kettle)

2W Spray Nozzle

2W Spray
Nozzle

Link

1

Link

2

280°F Fusible Link

High temperature rated
link (located in cabinet
base) for oil supply fire
detection. To access,
remove oil dispense unit.

1N Spray Nozzle

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

Page 18

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Downdraft Models – Spray Nozzle and Fusible Link Locations

Downdraft units have 3 Fusible Links and 6 Spray Nozzles.

280°F Fusible Link

High temperature rated
link for first response
to a kettle fire (located
above kettle).

2W Spray Nozzle

(two nozzles used
for kettle)

2W Spray Nozzles

2W Spray
Nozzle

280°F Fusible Link

High temperature rated link
(located in ductwork) for filtration
system fire detection. To access,
remove the Baffle Filter.

Link

1

Link

2

280°F Fusible Link

High temperature rated
link (located in cabinet
base) for oil supply fire
detection. To access,
remove oil dispense
unit.

Fire Damper

In the event of a fire in the blower
compartment, the Fire Damper
will close to prevent flames from
escaping the unit. To access, open
the vented panel door.

1N Spray Nozzle

Link

3

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

Page 19

gmpopcorn.com

Filter System

The popper is equipped with an efficient 3 stage filtration system. All filters must be installed
correctly, the filter door must be closed, and NO filter system errors shown on the display for the
Filter System and Kettle Heat to operate.

Note: Unit has a Filter Timeout feature which automatically shuts the Filter System off

after an allotted period of idle time (no popcorn popped). Default timeout is 15
minutes (to adjust the timeout setting, refer to Navigating the Touch Screen
Control section N7.10 User Configuration).

Each filter and the filter door have a corresponding interlock switch which must be engaged for
the kettle to heat. A filter/interlock issue will be indicated on the display (reference the Filter
System Error Code Explanation Table on next page).

Always keep a spare set of filters on hand. When the display shows a Change Filter Error (indicating
insufficient filter efficiency), THE FILTER SYSTEM AND KETTLE HEAT WILL NOT OPERATE
until the Box and/or HEPA Filters are changed.

Generally, the HEPA Filter will last longer than the Box Filter. When the display indicates Change
Filter, replace the Box Filter; the next time Change Filter is indicated, replace both filters
(depending on usage, this scenario may not always occur). Reference the Updraft or Downdraft
Filter section accordingly for filter access and installation.

Note: Popping sugar corn will greatly reduce the life of the filters.

Filter Types

Updraft Filters

Baffle Filter
(Filter is washable.)

Updraft Box Filter (12x24x4)

(Replaceable ONLY, DO NOT
attempt to clean this filter.)

HEPA Filter
(Replaceable ONLY, DO NOT
attempt to clean this filter.)

Baffle Filter

(Filter is washable.)

Filter Plug shown installed.
Filter Plug is reusable.

Downdraft Filters

(Replaceable ONLY,
DO NOT attempt to
clean this filter.)

Filter Plug

HEPA Filter

(Replaceable ONLY, DO NOT
attempt to clean this filter.)

Downdraft
Box Filter

Instruction Manual - Touch Screen 2011, 2848, 2860, 2872, and 2873 (32 oz. Pop-O-Golds)
PopClean Elite Popper -600 Series 2911, 2948, 2960, 2972, and 2973 (52 oz. Medallions)

Page 20

gmpopcorn.com

Filter System Error Code Explanation Table

After changing a filter(s) or correcting a filter system error code, turn the Power Switch OFF
then back ON to reset the display screen.

Error Code

Display View

Explanation - Solution

Error Code 10

Check Filter

E10

Error: Check Filter

(Filters need to be cleaned

soon.)

Indicates pressure switch detects Box and HEPA Filter
efficiency is reduced to less than 80%. Unit will still operate
but have replacement filters available for use when needed.

• Press (OK) to return to cooking screen.

• Otherwise, error screen goes away when cooking screen

advances to the next phase.

Error Code 11

Change Filters

Change Filters

Air filters need to be

changed!

Indicates pressure switch detects Box and HEPA Filter
efficiency is reduced to less than 75%. When a Change Filter
error is displayed, THE FILTER SYSTEM AND THE KETTLE
HEAT WILL NOT OPERATE until the Box and/or HEPA Filters
are changed.

If the Change Filters error occurs during a popping cycle, THE
FILTER SYSTEM AND KETTLE HEAT ARE SHUT OFF AND
COOKING IS STOPPED.

• Press (OK) to go to Settings screen (for service

technician or manager only, passcode required to access
additional screens).

• Otherwise, turn machine OFF, change the Box and HEPA

Filters, then turn machine back ON. Reference the Updraft
or Downdraft Filter section accordingly.

Error Code 12

Filter Door Open

E12

Error: Filter Door open
(Turn machine OFF and

check filter door on top of

machine. If problem

persists, call Service.)

Indicates the Filter Door interlock switch is NOT engaged.

• Press (OK) to go to Settings screen (for service

technician or manager only, passcode required to access
additional screens).

• Otherwise, turn machine OFF, fix issue as noted below, then

turn machine back ON.
To fix a Filter Door issue (reference the Updraft or

Downdraft Filter section accordingly):

• Make sure the door is closed so the door tab engages

the interlock switch.

• Make sure EACH compression knob is fully twisted

clockwise to lock it in place.

Error Code 13

Baffle Filter

E13

Error: Baffle Filter

(Turn machine OFF and

verify baffle filter is in

place. If problem persists,

call Service.)

Indicates the Baffle Filter is not installed, or the interlock
switch is NOT engaged.

• Press (OK) to go to Settings screen (for service

technician or manager only, passcode required to access
additional screens).

• Otherwise, turn machine OFF, install the baffle filter or

make sure it engages the interlock, then turn machine back
ON. Reference the Updraft or Downdraft Filter section
accordingly for instructions on filter installation.