VORTEX™ SERIES
user manual
commercial shredder
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
We are committed to delivering the best-in-class product
to you. Being environmentally responsible does not mean
one must sacrice performance, style or innovation.
1 table of contents
EnvyGreen™ features 2
technical specications
GMC120D 3
GXC180TA 4
GXC200TB 5
GSC260TC 6
GXC220TC 7
GXC1820TD 8
GSC3220TD 9
GXC1631TD 10
shredder diagram 11
installation / safety 12
warning 13
innovative features
VoiceAssist™ / InfoCenter™ 14
control panel 14
operation
power on / operation 15
reverse / forward mode 16
auto mode / paper jams 17
bin full / power o 18
door open / overheating 19
warranty / returns / registration 20
commercial shredder
VORTEX™ SERIES
EnvyGreen™ features
carbon neutral
This product is carbon neutral. It meets Carbonfund.org’s Carbon
Neutral/Carbon
Free
®
Product Certication protocol which requires
third-party life cycle assessment of the product’s carbon footprint,
and carbon reductions in support of third-party validated
renewable energy and reforestation projects. To learn more,
visit www.carbonfund.org/products.
energy-saving technology
Virtually eliminates vampire energy waste. This machine will
automatically power down if not used for 30 minutes – not just
“asleep”– but completely powered OFF.
2 EnvyGreen
™
features
technical specications
model GMC120D
cutting style microcut
shred size 0.12” x 0.35” (3 x 9mm)
sheet capacity 12 sheets
shred speed max sheet capacity 5.7 ft/min (1.7 m/min)
intake throat width 8.66” (220mm)
dimensions (l x w x h) 16.1” x 11.6” x 23.6” (410 x 297 x 600mm)
weight 33.0 lbs (15.0 kg)
basket capacity 6.1 gallons (23.1 liters)
run time (min) 10 ON / 40 OFF
noise level (motor) 55 dB
innovative features
•
•
•
•
•
3 technical specications
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
operation
overfeed prevention technology
UL® tested for safety
7
year
cutter warranty
12-sheet microcut shredder
VORTEX™ SERIES
2
year
product warranty
GMC120D
™
technical specications
model GXC180TA
cutting style crosscut
shred size 0.16”x1.57” (4 x 40mm)
sheet capacity 18 sheets
shred speed max sheet capacity 10.0 ft/min (3.0 m/min)
intake throat width 9.06” (230mm)
dimensions (l x w x h) 15.3” x 11.0” x 25” (390 x 280 x 635mm)
weight 36.6 lbs (16.6 kg)
basket capacity 7.0 gallons (26.5 liters)
run time (min) 20 ON / 60 OFF
noise level (motor) 60 dB
innovative features
•
•
•
•
•
•
4 technical specications
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
UL® tested for safety
7
year
cutter warranty
18-sheet crosscut shredder
VORTEX™ SERIES
2
year
product warranty
GXC180TA
™
5 technical specications
technical specications
model GXC200TB
cutting style crosscut
shred size 0.16”x1.57” (4 x 40mm)
sheet capacity 20 sheets
shred speed max sheet capacity 12.0 ft/min (3.6 m/min)
intake throat width 9.06” (230mm)
dimensions (l x w x h) 16.5” x 13.1” x 27.0” (420 x 335 x 687mm)
weight 46.3 lbs (21 kg)
basket capacity 10.0 gallons (37.8 liters)
run time (min) 20 ON / 40 OFF
noise level (motor) 60 dB
innovative features
•
•
•
•
•
•
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
UL® tested for safety
7
year
cutter warranty
20-sheet crosscut shredder
VORTEX™ SERIES
2
year
product warranty
GXC200TB
™
technical specications
model GSC260TC
cutting style stripcut
shred size 0.24” (6mm)
sheet capacity 26 sheets
shred speed max sheet capacity 12.0 ft/min (3.6 m/min)
intake throat width 9.45” (240mm)
dimensions (l x w x h) 17.5” x 14.4” x 32” (445 x 367 x 813mm)
weight 77.1 lbs (35.0 kg)
basket capacity 13.8 gallons (52.4 liters)
run time (min) 20 ON / 40 OFF
noise level (motor) 60 dB
innovative features
•
•
•
•
•
•
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
UL® tested for safety
7
year
cutter warranty
26-sheet stripcut shredder
VORTEX™ SERIES
3
year
product warranty
6 technical specications
L I F E
TIME
GSC260TC
™
technical specications
model GXC220TC
cutting style crosscut
shred size 0.16”x1.38” (4 x 35mm)
sheet capacity 22 sheets
shred speed max sheet capacity 12.0 ft/min (3.6 m/min)
intake throat width 9.45” (240mm)
dimensions (l x w x h) 17.5” x 14.4” x 32.0” (445 x 367 x 813mm)
weight 85.9 lbs (39.0 kg)
basket capacity 13.8 gallons (52.4 liters)
run time (min) 30 ON / 40 OFF
noise level (motor) 53 dB
innovative features
•
•
•
•
•
•
7 technical specications
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
UL® tested for safety
22-sheet crosscut shredder
VORTEX™ SERIES
7
year
cutter warranty
3
year
product warranty
L I F E
TIME
GXC220TC
™
•
•
Particle Sweeper
™
Dynamic
waste leveler
bin-full indicator
technical specications
model GXC1820TD
cutting style crosscut
shred size 0.16”x1.38” (4 x 35mm)
sheet capacity 18 sheets
shred speed max sheet capacity 20.6 ft/min (6.3 m/min)
intake throat width 10.43” (265mm)
dimensions (l x w x h) 21.3” x 18.1” x 34.9” (542 x 460 x 887mm)
weight 105.8 lbs (48.0 kg)
basket capacity 25.3 gallons (96.0 liters)
run time (min) 30 ON / 60 OFF
noise level (motor) 53 dB
18-sheet crosscut shredder
VORTEX™ SERIES
UL® tested for safety
7
year
cutter warranty
3
year
product warranty
8 technical specications
L I F E
TIME
GXC1820TD
innovative features
•
•
•
•
•
•
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
™
•
•
Particle Sweeper
™
waste leveler
Dynamic
bin-full indicator
technical specications
model GSC3220TD
cutting style stripcut
shred size 0.24” (6mm)
sheet capacity 32 sheets
shred speed max sheet capacity 20.6 ft/min (6.3 m/min)
intake throat width 10.43” (265mm)
dimensions (l x w x h) 21.3” x 18.1” x 34.9” (542 x 460 x 887mm)
weight 104.5 lbs (47.4 kg)
basket capacity 25.3 gallons (96.0 liters)
run time (min) 30 ON / 60 OFF
noise level (motor) 53 dB
innovative features
•
•
•
•
•
•
9 technical specications
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
32-sheet stripcut shredder
VORTEX™ SERIES
UL® tested for safety
7
year
cutter warranty
3
year
product warranty
L I F E
TIME
GSC3220TD
technical specications
model GXC1631TD
cutting style crosscut
shred size 0.16”x1.38” (4 x 35mm)
sheet capacity 16 sheets
shred speed max sheet capacity 20.6 ft/min (6.3 m/min)
intake throat width 12.2” (310mm)
dimensions (l x w x h) 21.3” x 18.1” x 34.9” (542 x 460 x 887mm)
weight 105.8 lbs (48.0 kg)
basket capacity 25.3 gallons (96.0 liters)
run time (min) 30 ON / 60 OFF
noise level (motor) 53 dB
16-sheet wide-entry crosscut shredder
VORTEX™ SERIES
UL® tested for safety
7
year
cutter warranty
3
year
product warranty
10 technical specications
L I F E
TIME
GXC1631TD
innovative features
•
•
•
•
•
•
T-Door
™
InfoCenter
™
VorteX
™
All-Quiet
™
cutting system
technology
LCD panel
space-saving design
operation
overfeed prevention technology
™
•
•
Particle Sweeper
™
waste leveler
Dynamic
bin-full indicator
(Main Power
Switch On Rear)
shredder diagram
InfoCenter™
LCD Panel
VoiceAssist™
Volume Control
Control
Panel
Buttons
Paper Feed
Throat
T-Door
Space Saving
Design
VoiceAssist™
INFO Button
Casters
VoiceAssist™
Technology
Reverse
Forward
STOP
Button
GoECO™
“On” switch
11 shredder diagram
Dynamic
Bin-Full Indicator
CD/DVD
Throat
Dynamic
Bin Full Indicator
(Main Power
Switch On Rear)
12 installation / safety instructions
installation
• Only operate this product from the type of power source indicated on the marking label. If
you are not sure of the type of power available, consult an electrician.
• Make sure the electrical outlet is easily accessible from the shredder.
• Shredder must be operated only in upright position.
• To make sure the shredder has proper ventilation, place it a minimum distance of 2 in.
(5 cm) from the wall or furniture.
safety instructions
1.
Read and follow all instructions before use. Save these instructions for later use.
2. Always turn o and unplug the machine before moving, servicing, cleaning, or anything
other than normal operation. Serious injury may result. Clean shredder with a damp cloth,
using a mild soap and water solution.
3. Do not use abrasives or petroleum-based cleaners.
4. Place this product as close as possible to power source for quick and easy unplugging.
5. Turn o the power switch before removing waste bin. It is advisable to disconnect the
power cord before opening the shredder.
6. This product should never be placed near a radiator or other heat source.
7. Do not allow anything to rest on the power cord. Do not place the power cord where
people may walk on it.
8. If an extension cord is used with this product, make sure the total ampere (amps) ratings
on the products plugged into the extension cord do not exceed the extension cord’s
ampere rating.
9. Do not attempt to service this product yourself, as opening or removing covers may
expose you to risks of getting injured. Also, doing this will void the shredder’s warranty.
10. Unplug this product and contact technical support when:
• The power cord or plug is damaged or frayed.
• Liquid has been spilled on the product.
• The product has been exposed to rain.
• The product does not operate normally, even when the operating instructions are followed.
• The product has been dropped, or the casing has been damaged.
11. This shredder should be operated only with an operator in attendance.
12. Empty the waste bin regularly so that the waste output is not impeded.
13. This machine can shred normal paper, credit cards, CDs and DVDs. However, you should
shred only one type of these items at a time to avoid causing an overload.
WARNING
CAUTION: KEEP THIS DEVICE AWAY FROM CHILDREN AND PETS! Place the paper
shredder in an area less accessible to children.
DO NOT PLACE FINGERS TOO CLOSE TO THE FEED SLOT, AS SERIOUS INJURY MAY
OCCUR. Paper shredders can pull children’s ngers into the shredder mechanism.
AVOID GETTING LOOSE CLOTHING OR JEWELRY NEAR THE FEED SLOT.
AVOID GETTING HAIR NEAR THE FEED SLOT.
NEVER spray any aerosol-based products in or around the shredder.
NEVER dispose of ammable chemicals, or materials that have come into contact
with ammable chemicals (for example, nail polish, acetone, gasoline) in the shredder
basket. NEVER use any petroleum–based or ammable oils or lubricants in or around
the machine, as some oils can combust causing serious injury. Lubricants specically
designed for shredders are acceptable.
NEVER place the shredder near water or any heat source.
Avoid direct contact with water.
DO NOT SHRED PAPERS WITH PAPER CLIPS ON THEM.
Please take out any paper clips from paper before shredding.
STOP USE IMMEDIATELY IF:
1. The shredder blades become jammed with paper.
2. The shredder motor makes loud and/or irregular noise during operation.
3. The shredder blades or paper guides become bent or compromised in any way.
Continuing to operate your shredder with any of the above conditions present could
be potentially dangerous.
! !
13 warning
VoiceAssist™ & InfoCenter™
STOP
Forward
Reverse
VoiceAssist™
INFO Button
VoiceAssist™
Volume Control
Button
The VoiceAssist™ feature works in conjunction with the InfoCenter™ display below. To
activate, push the “INFO” button, and the VoiceAssist™ system will verbally explain the status
of the shredder and will help you troubleshoot the most common problems which may arise
during the shredder operation.
bin full indicator & control panel features
• The control panel contains the main
operation functions. Please see the
“Operation” section starting on page 15
for instructions on these buttons.
GoECO
“ON” switch
™
ON FWD
Reverse
Bin Full
Door Open
Overload
Overheat
InfoCenter™ LCD panel
The InfoCenter™ LCD panel will display the current status of the shredder and will indicate
where a problem may be.
14 innovative features
• The Bin Full Indicator will light up in
dierent colors to display the current
amount of shredded waste in the
waste bin.
GXC220TC
GXC1820TD
GXC1631TD
Available on following models:
Full
3/4 Full
1/2 Full
1/4 Full
or less
PLEASE READ INSTRUCTIONS BEFORE OPERATING SHREDDER.
to power on
1. Connect the power cord to a standard outlet.
2. Toggle the main power switch on the rear of shredder to the ON position.
for normal operation
3. Press the green GoECO™ power saving button to turn ON the shredder. It will clear the
paper/run automatically for 2 seconds. The LCD panel will display “ON”. The “GoECOlife”
logo will light on and the shredder is then in AUTO mode.
4. Feed up to the maximum allowed sheets of paper for shredding into the paper
feeding throat.
5. When you press the ”INFO” button, it will speak from the rst voice assistance to the
last one (Auto / Reverse / bin full / door open / overload / overheat). It will skip to the
next message each time you press the “INFO” button until the last message. Press the
“speaker” shape button to adjust the volume.
InfoCenter™ LCD Panel
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
AUTO/
ON
Button
VoiceAssist™
Volume Control
Button
VoiceAssist™
INFO Button
15 power on / operation
R
evers
e
Bin Full
Door Open
Overload
Overheat
L
ubricat
e
AUTO
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
to put into reverse mode
6. Press the “R” button on the control panel.
• The shredder is now in Reverse mode, and the motor will move in reverse to push out
the paper sheets.
• The LCD panel will look like the diagram shown below.
• For assistance in the VoiceAssist™ mode, press the button “INFO” and the voice
assistance will tell you which mode you are in.
• To deactivate the VoiceAssist™ mode, press the button “INFO” again.
to put into forward mode
7. Press the “F” button on the control panel.
• The shredder is now in forward mode, and the motor will move forward to
shred paper.
• The LCD panel will look like the diagram shown below.
InfoCenter™ LCD Panel
InfoCenter™ LCD Panel
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
Reverse
Mode
Button
Forward
Mode
Button
16 reverse / forward mode
AUTO
R
evers
e
Bin Full
Door Open
Overload
Overheat
L
ubricat
e
AUTO
Bin Full
Door Open
Overload
Overheat
L
ubricat
e
Reverse
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
for paper jams
9. If you insert more than the maximum number of paper sheets allowed, and jamming
occurs, the machine will automatically go into reverse to push out the jammed papers.
• The LCD panel will look like the diagram shown below.
• The Red LED light underneath the button “INFO” will ash to warn the user.
• Press the button, “INFO”, and the VoiceAssist™ function will announce the
problem and solution.
• To deactivate the VoiceAssist™ mode, press the button “INFO” again.
to return to auto mode
8. Press the green GoECO™ power saving button on the control panel.
• The shredder is now in AUTO mode, and when you insert paper(s) into the paper
throat, the shredder will start automatically.
• The LCD panel will look like the diagram shown below.
• For assistance in the VoiceAssist™ mode, press the button “INFO” and the voice
assistance will tell you which mode you are in.
• To deactivate the VoiceAssist™ mode, press the button “INFO” again.
InfoCenter™ LCD Panel
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
InfoCenter™ LCD Panel
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
AUTO/
ON
Button
17 auto mode / paper jams
R
L
R
evers
e
Bin Full
Door Open
Overload
Overheat
L
ubricat
e
AUTO
AUTO
evers
e
Bin Full
Door Open
Overheat
ubricat
e
Overload
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
bin full
10. As the shredded paper waste accumulates to full capacity, the Bin Full indicator will light up.
When the waste bin is full, the shredder will not shred any more paper until the bin has
been emptied.
• The LCD panel will look like the diagram shown below.
• The Red LED light underneath the button, “INFO”, will ash to warn the user.
• Press the button, “INFO”, and the VoiceAssist™ function will announce the problem
and solution.
• To deactivate the VoiceAssist™ mode, press the button “INFO” again.
power o
11. There are 3 ways to stop the shredder so all power to the shredder will be shut o, also
cutting o any phantom load power leakage.
a. Press the “STOP” button on the control panel.
b. Toggle the main power switch to “OFF” on the rear of the shredder.
c. Or, do nothing, and the GoECO™ power saving technology will turn o automatically
after 30 minutes of idle time.
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
STOP
Button
18 bin full / power off
InfoCenter™ LCD Panel
AUTO
R
evers
e
Door Open
Overload
Overheat
L
ubricat
e
Bin Full
GXC220TC
GXC1820TD
GXC1631TD
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
Full
3/4 Full
1/2 Full
1/4 Full
or less
Available on following models:
door open
12. When the doors are open or ajar, the shredder will not start until the doors are
completely closed.
• The LCD panel will look like the diagram shown below.
• The Red LED light underneath the button, “INFO”, will ash to warn the user.
• Press the button, “INFO”, and the VoiceAssist™ function will announce the problem
and solution.
overheating
13. During long periods of continuous shredding, the shredder’s temperature will rise. When
the temperature reaches the maximum allowed level, the shredder will automatically shut
o the shredding motor until it has cooled to an acceptable temperature. The shredder
will be ready to resume paper shredding when the motor has suciently cooled.
• The LCD panel will look like the diagram shown below.
• The Red LED light underneath the button, “INFO”, will ash to warn the user.
• Press the button, “INFO”, and the VoiceAssist™ function will announce the
problem and solution.
InfoCenter™ LCD Panel
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
ON
Reverse
Bin Full
FWD
Door Open
Overload
Overheat
InfoCenter™ LCD Panel
19 door open / overheating
AUTO
R
evers
e
Bin Full
Overload
Overheat
L
ubricat
e
Door Open
AUTO
R
evers
e
Bin Full
Door Open
Overload
L
ubricat
e
Overheat
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
GMC120D
GXC180TA
GXC200TB
GSC260TC
GXC220TC
GXC1820TD
GSC3220TD
GXC1631TD
Available on following models:
IMPORTANT!
20 warranty / returns / registration
limited product warranty
The manufacturer warrants the machine for a limited time to be free from defects in material
and workmanship. If any part is found to be defective during the warranty period, your
sole and exclusive remedy will be repair or replacement, at the manufacturer’s option and
expense, of the defective part except for the shipping cost. It is the responsibility of the
consumer to pay the shipping costs to return the machine to the manufacturer.
This warranty is valid for the original consumer only with original proof of purchase
and is not transferable. This warranty does not apply in cases of abuse, mishandling or
unauthorized repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE
APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall the manufacturer be
liable for any consequential or incidental damages attributable to this product. This warranty
gives you specic legal rights. You may have other legal rights that vary according to the laws
of each state.
For more details, or to obtain service under this warranty, please contact us
at 866-377-4771.
Please retain original proof of purchase to ensure that your product is recorded and warranty
information received.
return instructions
1. Before you return your shredder, call 866-377-4771 for a Return Authorization Number
(RA#), shipping instructions, and the manufacturer’s address.
2. Make a photocopy of the proof of purchase (store receipt), showing original purchase date,
and tape it securely to the shredder (DO NOT send the original receipt).
3. Pack the shredder in its original carton, or equivalent, and write the RA# clearly on the
outside of the box.
4. Ship the shredder to the address provided. Save your shipping receipt.
CALL US FOR AN RA# BEFORE RETURNING A DEFECTIVE PRODUCT.
product registration
Please register your new product at www.goecolife.com, or call 866-377-4771.
contact us
For more information, please call 866-377-4771, or email us at info@goecolife.com.
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