800.362.GOAL
(4625)
www.goalsettersystems.com 23
Buyer agrees that products sold by Goalsetter Systems, Inc. carry the following warranty:
Subject to proper installation and normal, intended use, all structural components of Goalsetter Systems
Signature Series*, Extreme Series* and GS Wall-Mount Series* basketball systems are warranted to be free of
defects in material and workmanship for the duration of ownership by the original retail purchaser, subject to
the limitations below. Tournament Series* systems will be covered by this warranty for a period of five years.
GS Portable Series* systems will be covered by this warranty for a period of two years. Goalsetter shall have
the right to require the purchaser to deliver the allegedly defective product to Goalsetter for testing, repair or
replacement. Goalsetter shall not be responsible for any expenses associated with the replacement or removal
of the product from its application for such delivery. Modification of any product by the customer, unless
approved by Goalsetter Systems, will void all warranty. Where listed as “
LIMITED”, the warranties shall cover
damage or failure that occurs during the course of
NORMAL or INTENDED USE of the product. Normal or
intended use shall be described as activity that is necessary for the participation in the sport for which the
equipment is designed.
NOT COVERED is damage caused by deliberate hanging, multiple player hanging,
vandalism, non-basketball activities or any other activity that could be regarded as abusive. Where stated as
“
UNCONDITIONAL” the warranty limitations listed above do not apply. *Signature Series – MVP, Captain, AllAmerican, All-Star, Contender, Champion; Extreme Series – X672, X660, X560, X554, X454, X448; GS WallMount Series – GS72 Wall-Mount, GS60 Wall-Mount, GS54 Wall-Mount, GS48 Wall-Mount; Tournament Series
– Elite, Classic; GS Portable Series – GS1000, GS2000, GS2500, GS3000, GS3500
The Aqua System carries a five-year limited warranty, excluding the jack which carries a two-year warranty.
Any warranty on a basketball system excludes the rim. Rim warranties are as follows: Single Ring Static
Rim: two-year limited; Double Ring Static Rim: Unconditional Lifetime; Home Court Flex Rim: one-year limited;
Heavy Duty Flex Rim: two-year limited; GS Ultra Flex Rim: five-year limited; GS Collegiate Breakaway Rim:
five-year limited; Double Ring Static Galvanized Rim: Unconditional Lifetime
Padding Warranty: Multi-Purpose Backboard Edge Padding: one-year limited; Indoor Backboard Edge
Padding: five-year limited (indoor only); Custom Fitted Pole Padding: one-year limited; Wrap Around Pole
Padding: one-year limited
NOT COVERED BY THIS WARRANTY
• Use in non-residential applications of Glass backboards on Signature Series systems.
• Use in non-residential applications of Extreme Series and Tournament Series complete systems.
• Any products subjected to abuse, negligence, improper installation, vandalism, acts of God, alteration of
product or any other events beyond the control of Goalsetter Systems.
• Paint or rusted parts. Touch-up paint is included in all hardware kits.
• Deterioration of product due to time or wear and tear.
Normal deterioration of products due to atmospheric conditions, weather, wear and tear (including paint), or
other causes that do not affect functional use are not covered by Goalsetter Systems warranties. All warranties
are valid only when product is used in the intended application & when installed according to Goalsetter
Systems instructions. Warranty will be void if maintenance instructions in the Owner’s Manual are not followed.
If you did not receive an Owners Manual please call 1-800-362-4625 and one will be mailed to you.
WARRANTY CLAIMS: All returns must be arranged through the Goalsetter Systems dealer where the product
was originally purchased. Warranties do not cover dealer service charges, labor charges and travel expenses
associated with replacement, repair or removal of warranty item. A Goalsetter Warranty Claim form must be
completed, and photos submitted, for any item you wish to claim under warranty. If the purchase was not
made thr
ough a dealer
, this form is available by email, fax or mail. In r
esponse to your claim, you will receive an
order confirmation as well as a notice stating whether Goalsetter needs your warranty item returned.
Goalsetter will notify you by fax or phone if we determine that the item cannot be claimed under warranty.
Goalsetter Systems is not responsible for any charges for labor to install or repair defective product
without prior authorization. Goalsetter will determine the most economical method to either repair or
replace product before any work is to commence.
WARRANTIES