16
5. WARRANTY STATEMENT
Manufacturer warrants that at the time of shipment all products shall be free from defects in material
and workmanship and suitable for the purpose specified in the product literature.
The unit/system warranty commences immediately from the date of customer acceptance and runs for
a period of 1 year. Customer acceptance will always be deemed to have occurred within 72 hours of
delivery.
Note: Any customer acceptance testing (if applicable) must be performed at either NORD SLOVAKIA
premises or at one of their approved distributors unless mutually agreed in writing prior to despatch.
Conditions:
These include, but are not limited to, the following:
1. The warranty is only deemed to be valid if the equipment was sold through NORD SLOVAKIA or
one of its approved distributors.
2. The equipment must have been installed and commissioned in strict accordance with approved
technical standards and specifications and for the purpose that the system was designed.
3. The warranty is not transferable, except or as applies to Purchaser first then to client.
4. NORD SLOVAKIA must be notified immediately (in writing) of any suspected defect and if advised
by NORD SLOVAKIA , the equipment subject to the defect shall be returned by the customer to NORD
SLOVAKIA , via a suitable mode of transportation and shall be freight paid.
5. The warranty does not apply to defects that have been caused by failure to follow the recommended
installation or maintenance procedures. Or defects resulting from normal wear & tear, incorrect
operation, fire, water ingress, lightning damage or fluctuations in vehicles supply voltages, or from any
other circumstances that may arise after delivery that is without the control of NORD SLOVAKIA. (Note:
The warranty does not apply in the event where a defect has been caused by isolation
incompatibilities.)
6. The warranty does not cover the transportation of personnel and per diem allowances relating to any
repair or replacement.
7. The warranty does not cover any direct, indirect, punitive, special consequential damages or any
damages whatsoever arising out of or connected with misuse of this product.
8. Any equipment or parts returned under warranty provisions will be returned to the customer freight
prepaid by NORD SLOVAKIA
9. The warranty shall become invalid if the customer attempts to repair or modify the equipment without
appropriate written authority being first received from NORD SLOVAKIA .
10. NORD SLOVAKIA retains the sole right to accept or reject any warranty claim.
11. Each product is carefully examined and checked before it is shipped. It
should therefore be visually and operationally checked as soon as it is
received. If it is damaged in anyway, a claim should be filed with the courier
and NORD SLOVAKIA notified of the damage.
Note: NORD SLOVAKIA reserve the right to change specifications at any time without notice and
without any obligation to incorporate new features in instruments previously sold.
Note: If the instrument is not covered by warranty, or if it is determined that the fault is caused
by misuse, repair will be billed to the customer, and an estimate submitted for customer
approval before the commencement of repairs.