The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, and TERRAIN
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Litho in U.S.A.
Part No. 20781753 A First Printing
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
GMC Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Manufactured under license
under U.S. Patent #'s: 5,451,942;
5,956,674; 5,974,380; 5,978,762;
6,487,535 & other U.S. and
worldwide patents issued &
pending. DTS and the Symbol are
registered trademarks and DTS
Digital Surround and the DTS logos
are trademarks of DTS, Inc.
Product includes software.
All Rights Reserved.
Manufactured under license from
®
Dolby
Laboratories. Dolby and the
double-D symbol are registered
trademarks of Dolby Laboratories.
This product incorporates copyright
protection technology that is
protected by U.S. patents and
other intellectual property rights.
Page 4
Blackplate(4,1)
GMCTerrainOwnerManual-2011
ivIntroduction
Use of this copyright protection
technology must be authorized by
Macrovision, and is intended for
home and other limited viewing
uses only unless otherwise
authorized by Macrovision. Reverse
engineering or disassembly is
prohibited.
“Made for iPod” means that an
electronic accessory has been
designed to connect specifically to
iPod and has been certified by
the developer to meet Apple
performance standards.
iPod is a trademark of Apple
Computer, Inc., registered in the
U.S. and other countries.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de
langue française
www.helminc.com
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury
or death.
WARNING
{
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage.
This would not be covered by the
vehicle's warranty.
Page 5
Blackplate(5,1)
GMCTerrainOwnerManual-2011
Introductionv
A circle with a slash through it is
a safety symbol which means
“Do Not,” “Do not do this,” or
“Do not let this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9 : Airbag Readiness Light# : Air Conditioning
! : Antilock Brake System (ABS)g : Audio Steering Wheel Controls
or OnStar
®
$ : Brake System Warning Light
" : Charging System
(Out of view). See MalfunctionIndicator Lamp on page 5‑14.
L. Instrument Panel Illumination
Control on page 6‑4.
M. Steering Wheel Adjustment on
page 5‑2.
N. Steering Wheel Controls on
page 5‑2.
O. Ignition Positions on page 9‑28.
P. Climate Control Systems on
page 8‑1 (If Equipped).
Automatic Climate Control
System on page 8‑3
(If Equipped).
Q. Shift Lever. See Automatic
Transmission on page 9‑35.
®
R. StabiliTrak
System on
page 9‑43.
S. Cupholders on page 4‑1.
T. Power Outlets on page 5‑7.
U. CD Player Slot. See CD Player
on page 7‑19.
V. Driver Information Center (DIC)
Buttons. See Driver InformationCenter (DIC) on page 5‑22.
W. Hazard Warning Flashers on
page 6‑3.
X. Glove Box on page 4‑1.
Page 10
Blackplate(4,1)
GMCTerrainOwnerManual-2011
1-4In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter will work up to
60 m (195 ft) away from the vehicle.
Press this button to extend the key.
The key can be used for the ignition
and all locks.
K : Press to unlock the driver door
or all doors.
Q : Press to lock all doors.
Lock and unlock feedback can be
personalized.
V : For vehicles with the power
liftgate, press and hold until the
liftgate begins to move to open the
liftgate.
For vehicles without the power
liftgate, first press
and hold
V to unlock the liftgate.
K, then press
7 : Press and release to locate the
vehicle. Press and hold for at least
two seconds to sound the panic
alarm. Press
panic alarm.
See Keys on page 2‑2 and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
7 again to cancel the
Remote Vehicle Start
With this feature the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press Q on the Remote Keyless
Entry transmitter.
2. Press and hold
two seconds. The turn signal
lamps will briefly flash to confirm
the vehicle has been started.
/ for about
Page 11
Blackplate(5,1)
GMCTerrainOwnerManual-2011
In Brief1-5
The parking lamps will turn on
and remain on as long as the
engine is running. The vehicle's
doors will be locked.
3. The key must be inserted and
turned to ON/RUN before
driving.
The engine will shut off after
10 minutes unless a time extension
is done or the key is inserted and
turned to ON/RUN.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press / until the parking lamps
turn off.
.
Turn on the hazard warning
flashers.
.
Insert the key and turn it to
ON/RUN and then back to
LOCK/OFF.
See Remote Vehicle Start onpage 2‑5.
Door Locks
To lock or unlock a door, use the
Remote Keyless Entry (RKE)
transmitter from outside the vehicle.
From inside the vehicle with the
doors locked, pull once on the door
handle to unlock it, and a second
time to open it or use the power
door lock switch.
The power door lock switches are
on the instrument panel.
K : Press to unlock the doors.Q : Press to lock the doors.
See Door Locks on page 2‑6.
{ : Press for Safety Locks.
See Safety Locks on page 2‑8.
Liftgate
Manual Liftgate Operation
Unlock the vehicle before opening
the liftgate.
Press the touchpad located in the
handle of the liftgate, above the
license plate, and lift up to open.
Do not press the touchpad while
closing the liftgate. This will cause
the liftgate to be unlatched.
Page 12
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1-6In Brief
Power Liftgate Operation
On vehicles with a power liftgate,
the switch is on the overhead
console. The vehicle must be in
P (Park) to use the power feature.
The taillamps flash when the power
liftgate moves.
Notice: If you open the liftgate
without checking for overhead
obstructions such as a garage
door, you could damage the
liftgate or the liftgate glass.
Always check to make sure the
area above and behind the liftgate
is clear before opening it.
Choose the power liftgate mode by
turning the dial on the switch to
either the 3/4 or MAX position.
Press the button to open or close
the liftgate.
See Liftgate (Manual) on page 2‑8
or Liftgate (Power) on page 2‑9.
Windows
The power window controls are on
each of the side doors.
The driver door also has switches
that control the passenger and rear
windows.
Operate the switch for the window
by pressing to open and pulling to
close.
Pushing or pulling the switch part of
the way will open or close the
window as long as the switch is
operated.
See Power Windows on page 2‑17.
Page 13
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GMCTerrainOwnerManual-2011
In Brief1-7
Seat Adjustment
Four‐Way Power Driver Seat
To adjust the seat:
.
Move the seat forward or
rearward using the handle under
the front of the seat cushion (A).
See Seat Adjustment onpage 3‑3.
.
Raise or lower the entire seat
by moving the control (B) up
or down.
See Power Seat Adjustment onpage 3‑3 for more information.
Eight‐Way Power Driver Seat
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
Raise or lower the front or rear
part of the seat cushion by
moving the front or rear of the
control up or down.
.
Raise or lower the entire seat
by moving the entire control up
or down.
See Power Seat Adjustment onpage 3‑3 for more information.
Lumbar Adjustment
Eight-Way Power Seat Shown,
Four-Way Similar
If available, press and hold the
front or rear of the switch (A) to
increase or decrease lumbar
support. Release the control when
the seatback reaches the desired
level of lumbar support.
See Lumbar Adjustment onpage 3‑6 for more information.
Page 14
Blackplate(8,1)
GMCTerrainOwnerManual-2011
1-8In Brief
Reclining Seatbacks
Manual Reclining Seatbacks
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
To return the seatback to the upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback,
if available:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
Memory Features
On vehicles with the memory
feature, the “1” and “2” buttons on
the outboard side of the driver seat
are used to manually save and
recall the driver seat and outside
mirror positions. These manually
stored positions are referred to as
Button Memory positions.
Page 15
Blackplate(9,1)
GMCTerrainOwnerManual-2011
In Brief1-9
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
turned off. These automatically
stored positions are referred to as
RKE Memory positions.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat, seatback
recliner, and both outside mirrors
to the desired driving positions.
2. Press and release the
MEM (Memory) button.
3. Press “1” until a beep sounds.
4. Repeat Steps 1 through 3 for a
second driver using “2.”
To recall the manually saved Button
Memory positions, press and hold
“1” or “2.” The driver seat and
outside mirrors move to the
positions stored to those buttons
when pressed. Releasing “1” or “2”
before the stored positions are
reached stops the recall.
To automatically recall RKE Memory
positions, unlock the driver door
with the RKE transmitter and open
the driver door. If the driver door is
already open, pressing the RKE
transmitter K button will also
activate the RKE Memory recall.
The driver seat and outside mirrors
will move to the previously saved
RKE Memory positions.
See “Memory Seat and Mirrors”
under Power Seat Adjustment onpage 3‑3 for more information.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, turn the ignition off and
open the driver door. If the driver
door is already open, turning the
ignition off will activate the easy exit
driver seat.
This feature can be turned on or off
using the vehicle personalization
menu. See “Easy Exit Driver Seat”
under Vehicle Personalization onpage 5‑32 for more information.
Page 16
Blackplate(10,1)
GMCTerrainOwnerManual-2011
1-10In Brief
Heated Seats
On vehicles with heated front seats,
the buttons are near the climate
controls. To operate, the ignition
must be in ON/RUN.
L or M to heat the driver or
Press
passenger seat cushion and
seatback.
Indicator lights on the button show
the temperature setting.
See Heated Front Seats onpage 3‑9.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
For more information see Head
Restraints on page 3‑2 and Seat
Adjustment on page 3‑3.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑11.
.
How to Wear Safety Belts
Properly on page 3‑15.
.
Lap-Shoulder Belt on page 3‑20.
.
Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑52.
Page 17
Blackplate(11,1)
GMCTerrainOwnerManual-2011
In Brief1-11
Sensing System for
Passenger Airbag
United States
Canada
The passenger sensing system will
turn off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags,
and roof‐rail airbags are not affected
by the passenger sensing system.
The passenger airbag status
indicator will be visible on the
overhead console when the vehicle
is started. See Passenger SensingSystem on page 3‑35 for more
information.
Mirror Adjustment
Exterior
Controls for the outside power
mirrors are on the driver door.
To adjust the mirrors:
1. Move the selector switch to
L (left) or R (right) to choose the
driver or passenger mirror.
2. Press the arrows on the control
pad to move each mirror in the
desired direction.
3. Return the selector switch to the
middle position.
See Power Mirrors on page 2‑15.
Interior
Vehicles with an automatic dimming
inside rearview mirror can
automatically reduce the glare from
the headlamps of the vehicle behind
you. The dimming feature comes on
and the indicator light comes on
each time the vehicle is started.
See Automatic Dimming RearviewMirror on page 2‑16.
Page 18
Blackplate(12,1)
GMCTerrainOwnerManual-2011
1-12In Brief
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever (A) down.
2. Move the steering wheel up
or down.
3. Pull or push the steering wheel
closer or away from you.
4. Pull the lever (A) up to lock the
steering wheel in place.
Do not adjust the steering wheel
while driving.
Interior Lighting
Reading Lamps
These lamps are located on the
overhead console. These lamps
come on automatically when any
door is opened.
For manual operation, press the
button next to each lamp to turn it
on or off.
Center Dome Lamps
There are front and rear dome
lamps.
The dome lamp controls are located
in the overhead console. To change
the settings, press the following:
* : Turns the lamp off, even when
a door is open.
1 : The lamps come on
automatically when a door is
opened.
+ : Turns the dome lamps on.
The dome lamps can also be turned
on and off by pressing the buttons
next to the lamps.
For more information on interior
lighting, See Instrument PanelIllumination Control on page 6‑4.
Exterior Lighting
The exterior lamp control is located
on the turn signal/lane change lever.
O : Turn to operate the exterior
lamps.
O : Turns the exterior lamps off.
Page 19
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GMCTerrainOwnerManual-2011
In Brief1-13
AUTO: Turns the exterior lamps on
and off automatically depending on
the exterior light.
; : Turns on the parking lamps,
together with the sidemarker lamps,
taillamps, license plate lamps, and
instrument panel lights.
5 : Turns on the headlamps,
together with the parking lamps,
sidemarker lamps, taillamps,
license plate lamps, and instrument
panel lights.
For more information, see:
.
Exterior Lamp Controls on
page 6‑1.
.
Daytime Running Lamps (DRL)
on page 6‑2.
.
Fog Lamps on page 6‑3.
Windshield Wiper/Washer
The windshield wiper/washer lever
is located on the right side of the
steering column.
Move the lever to one of the
following positions:
8 : Single wipe, move the lever
to
8 and then release. The wipers
stop after one wipe.
( : Turns the wipers off.& : Adjusts the time between
wipes. Turn the
more frequent wipes or down
for less frequent wipes.
1: Slow wipes.
2: Fast wipes.
& band up for
Windshield Washer
Pull the lever toward you to spray
washer fluid on the windshield.
The spray continues until the lever
is released.
Rear Window Wiper/Washer
The rear wiper controls are on the
end of the windshield wiper lever.
Press the upper or lower portion of
the button to control the rear wiper
and rear wiper delay.
Page 20
Blackplate(14,1)
GMCTerrainOwnerManual-2011
1-14In Brief
The system turns off when the
button is returned to the middle
position.
Z : For continuous rear window
wipes.
5 : To set a delay between wipes.= : Push the windshield wiper
lever forward to spray washer fluid
on the rear window. The lever
returns to its starting position when
released.
See Windshield Wiper/Washer on
page 5‑3 and Rear Window
Wiper/Washer on page 5‑4.
Climate Controls
The vehicle's heating, cooling, defrosting, and ventilation can be controlled
with these systems.
Climate Control System
A. Fan Control
B. Air Delivery Mode Controls
C. Temperature Control
D. Outside Air
E. Defrost
F. Rear Window Defogger
G. Recirculation
H. Air Conditioning
Page 21
Blackplate(15,1)
GMCTerrainOwnerManual-2011
In Brief1-15
Automatic Climate Control System
A. Fan Control
B. AUTO (Automatic Operation)
C. Air Delivery Mode Controls
D. Defrost
E. Recirculation
F. Temperature Control
G. Power
H. Driver and Passenger Heated
Seats
I.Rear Window Defogger
J. Air Conditioning
See Climate Control Systems on
page 8‑1 (If Equipped) or Automatic
Climate Control System on page 8‑3
(If Equipped).
Parking Brake
To set the parking brake, hold the
regular brake pedal down, then
push the parking brake pedal down.
If the ignition is on, the brake
system warning light will come on.
See Brake System Warning Light onpage 5‑16.
To release the parking brake, hold
the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the park brake pedal.
See Parking Brake on page 9‑40.
Page 22
Blackplate(16,1)
GMCTerrainOwnerManual-2011
1-16In Brief
Transmission
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for the
selection of the range of gear
positions. Use this mode when
driving down hill or towing a trailer
to limit the top gear and vehicle
speed.
To use this feature:
1. Move the shift lever to
M (Manual Mode).
2. Press the plus/minus button on
the shift lever, to increase or
decrease the gear range
available.
See Manual Mode on page 9‑37
for more information.
Fuel Economy Mode
Vehicles with a 2.4L engine have
a Fuel Economy Mode. When
engaged, fuel economy mode can
improve the vehicle's fuel economy.
Press the “eco” (economy) button
by the shift lever to turn this feature
on or off. The “eco” light in the
instrument cluster will come on
when engaged, and a Driver
Information Center (DIC) message
“ECO MODE ON” displays. See
Fuel Economy Mode on page 9‑38.
Vehicle Features
Radio(s)
VOL/ O : Press to turn the system
on and off. Turn to increase or
decrease the volume.
RADIO/BAND: Press to choose
between FM, AM, or XM™,
if equipped.
TUNE/INFO: Turn to select radio
stations.
Press to show available information
about the current station or track.
g SEEK: Press to seek the
previous station or track.
l SEEK: Press to seek the next
station or track.
Buttons 1 ‐ 6: Press to save and
select favorite stations
For more information about these
and other radio features, see
Operation on page 7‑7.
Page 23
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GMCTerrainOwnerManual-2011
In Brief1-17
For more information about the Rear
Seat Entertainment (RSE) System,
see Rear Seat Entertainment (RSE)System on page 7‑33.
For more information about the Rear
Seat Audio (RSA) System, see Rear
Seat Audio (RSA) System on
page 7‑43.
Storing a Favorite Station
Stations from all bands can be
stored in the favorite lists in any
order. Up to six stations can be
stored in each favorite page and the
number of available favorite pages
can be set.
To store the station to a position in
the list, press the corresponding
numeric button 1-6 until the station
can be heard again.
For more information, see “Storing
and Retrieving Favorites” in AM-FMRadio on page 7‑11.
Setting the Clock
The vehicle has a digital and an
analog clock.
For detailed instructions on setting
either clock, see Clock (With Date
Display) on page 5‑5 or Clock
(Without Date Display) on page 5‑6.
Turning the Digital Clock On or Off
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Select Clock Displayed.
4. Press the MENU/SELECT
button to turn the clock on or off.
Setting the Time and Date
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Select Set Time or Set Date.
4. Turn the MENU/SELECT knob to
adjust the highlighted value.
5. Press the MENU/SELECT knob
to select the next value.
6. To save the time or date and
return to the Time and Date
Settings menu, press the
0 button at any time or
BACK
press the MENU/SELECT knob
after adjusting the minutes
or year.
Setting the 12/24 Hour Format
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Highlight 12/24 Hour Format.
4. Press the MENU/SELECT
button to select the 12 hour or
24 hour display format.
Page 24
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GMCTerrainOwnerManual-2011
1-18In Brief
Setting the Month & Day Format
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Highlight Month & Day Format.
4. Press the MENU/SELECT knob
to select MM/DD (month/day) or
DD/MM (day/month).
Setting the Auto Time Adjust
1. Press the CONFIG button.
2. Select Time and Date Settings.
3. Highlight Auto Time Adjust.
4. Press the MENU/SELECT knob
to turn Auto Time Adjust on
or off.
Satellite Radio
Vehicles with an XM™ Satellite
Radio tuner and a valid XM Satellite
Radio subscription can receive
XM programming.
XM Satellite Radio Service
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information refer to:
.
www.xmradio.com or call
1-800-929-2100 (U.S.).
.
www.xmradio.ca or call
1-877-438-9677 (Canada).
For more information, see SatelliteRadio on page 7‑14.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input and a USB
port located in the center console.
External devices such as iPods
laptop computers, MP3 players,
CD changers, and USB storage
devices may be connected,
depending on the audio system.
For more information, see Auxiliary
Devices (Radio with CD) on
page 7‑28 or Auxiliary Devices
(Radio with CD/DVD/MEM) on
page 7‑31.
®
,
Page 25
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GMCTerrainOwnerManual-2011
In Brief1-19
Bluetooth
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio
system, microphone, and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.
See Bluetooth (Overview) on
page 7‑46 or Bluetooth
(Infotainment Controls) on
page 7‑47 or Bluetooth (Voice
Recognition) on page 7‑51.
®
Steering Wheel Controls
Some audio steering wheel controls
can be adjusted at the steering
wheel.
b g : Press to interact with the
available Bluetooth or OnStar
systems.
$ i : Press to silence the
vehicle speakers only. Press again
to turn the sound on. For vehicles
with OnStar or Bluetooth systems,
press to reject an incoming call,
or end a current call.
_ SRC ^ : Press to select an audio
source.
Toggle up or down to select the next
or previous favorite radio station,
CD, or MP3 track.
x − : Press + to increase the
+
volume; press − to decrease the
volume.
For more information, see SteeringWheel Controls on page 5‑2.
Page 26
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1-20In Brief
Cruise Control
5 : Press to turn the cruise control
system on and off.
\ : Press to disengage cruise
control without erasing the set
speed from memory.
RES/+ : Move the thumbwheel up
to make the vehicle resume to
a previously set speed or to
accelerate.
SET/− : Move the thumbwheel
down toward SET/- to set a speed
and activate cruise control, or to
make the vehicle decelerate.
See Cruise Control on page 9‑44.
Navigation System
The vehicle's navigation system
(if equipped) provides detailed maps
of most major freeways and roads.
After a destination has been set,
the system provides turn-by-turn
instructions for reaching the
destination. In addition, the system
can help locate a variety of points of
interest (POI), such as banks,
airports, restaurants, and more.
See the Navigation System manual
for more information.
Driver Information
Center (DIC)
The DIC display is located in the
center of the instrument panel
cluster. It shows the status of many
vehicle systems.
The DIC buttons are located below
the climate control system.
Page 27
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GMCTerrainOwnerManual-2011
In Brief1-21
MENU: Press this button to get to
the Trip/Fuel Menu and the Vehicle
Information Menu.
w x : Use these buttons to scroll
through the items in each menu.
A small marker will move along the
page as you scroll through the
items. This shows where each page
is in the menu.
SET/CLR: Use this button to set or
clear the menu item when it is
displayed.
For more information, see Driver
Information Center (DIC) on
page 5‑22.
Vehicle Personalization
Some vehicle features can be
programmed by using the audio
system controls. These features
include:
.
Climate and Air Quality
.
Comfort and Convenience
.
Collision/Detection Systems
.
Language
.
Lighting
.
Power Door Locks
.
Remote Lock/Unlock/Start
.
Return to Factory Settings
See Vehicle Personalization onpage 5‑32.
Rear Vision
Camera (RVC)
If available, the rear vision camera
displays a view of the area behind
the vehicle when the vehicle is
shifted into R (Reverse). The
display will appear on either the
inside rearview mirror or navigation
screen, if equipped.
To clean the camera lens, located
above the license plate, rinse it with
water and wipe it with a soft cloth.
See Rear Vision Camera (RVC) onpage 9‑48.
Page 28
Blackplate(22,1)
GMCTerrainOwnerManual-2011
1-22In Brief
Ultrasonic Parking Assist
If available, Ultrasonic Rear Parking
Assist (URPA) uses sensors on the
rear bumper to detect objects while
parking the vehicle. URPA comes
on automatically when the shift lever
is moved into R (Reverse) and
operates at speeds less than 8 km/h
(5 mph). URPA uses audio beeps
to provide distance and system
information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
The URPA system can be turned on
and off using the infotainment
system controls. See VehiclePersonalization on page 5‑32 for
more information.
See Ultrasonic Parking Assist onpage 9‑46 for more information.
Roof Rack System
The roof rack cross rails can be
locked in four positions along the
roof rack side rails. Lift the lever to
release and move the cross rail.
Push the lever down to completely
engage into the side rail holes.
Slide the cross rails back and forth
until the lock pins engage in the
holes and a click is heard.
When the roof rack is not in use,
lock one cross rail at the furthest
forward position and lock the other
cross rail at the furthest rearward
position to reduce wind noise.
See Roof Rack System onpage 4‑2.
Power Outlets
The accessory power outlets can
be used to connect electrical
equipment, such as a cell phone
or MP3 player.
There are four accessory power
outlets in the following locations:
below the CD slot, inside the center
console storage, on the rear of the
center console storage, and in the
rear cargo compartment.
To use the outlets, remove the cover
and close when not in use.
See Power Outlets on page 5‑7.
Page 29
Blackplate(23,1)
GMCTerrainOwnerManual-2011
In Brief1-23
Performance and
Maintenance
Traction Control
System (TCS)
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
.
To turn off traction control, press
and release
console.
appropriate DIC message
displays. See Vehicle Messageson page 5‑25.
.
Press and release g again to
turn traction control back on.
For more information, see Traction
Control System (TCS) on
page 9‑41.
g located on the
i illuminates and the
StabiliTrak®System
The StabiliTrak system assists
with directional control of the
vehicle in difficult driving conditions.
The system is on when the vehicle
is started.
.
To turn off both Traction Control
and StabiliTrak, press and
hold
g until g and i illuminate
and the appropriate DIC
message displays. See VehicleMessages on page 5‑25.
.
Press g again to turn on both
systems.
For more information, see
StabiliTrak
®
System on page 9‑43.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle LoadLimits on page 9‑22. The warning
light will remain on until the tire
pressure is corrected.
Page 30
Blackplate(24,1)
GMCTerrainOwnerManual-2011
1-24In Brief
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor Systemon page 10‑56.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. Press the DIC menu button
to display the Vehicle
Information menu.
3. Press either the up or down
arrows to view REMAINING
OIL LIFE.
4. Press the SET/CLR button until
100% is displayed.
5. Turn the key to LOCK/OFF.
Or:
1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press and release the
accelerator pedal three times
within five seconds.
See Engine Oil Life System onpage 10‑14.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) onpage 9‑56. For all other vehicles,
use only the unleaded gasoline
described under RecommendedFuel on page 9‑53.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
Page 31
Blackplate(25,1)
GMCTerrainOwnerManual-2011
.
Avoid idling the engine for long
periods of time.
.
When road and weather
conditions are appropriate, use
cruise control.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-GMC-8782
(1‐800‐462-8782)
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
For more information see Roadside
Assistance Program (U.S. and
Canada) on page 13‑7 or Roadside
Assistance Program (Mexico) on
page 13‑9.
In Brief1-25
Roadside Assistance and OnStar
(U.S. and Canada)
If you have a current OnStar
subscription, press the
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is
a complimentary service that
includes online service reminders,
vehicle maintenance tips, online
owner manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).
Q button
Page 32
Blackplate(26,1)
GMCTerrainOwnerManual-2011
1-26In Brief
OnStar
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see
if you need help.
®
How OnStar Service Works
Q : Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
] : Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X : Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles.
Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q button to speak with an
OnStar Advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
Page 33
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GMCTerrainOwnerManual-2011
In Brief1-27
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
See Radio Frequency Statement onpage 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls onpage 5‑2 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio
if the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Push the
vehicle diagnostic. If the light
appears clear (no light appears),
your OnStar subscription has
expired and all services have been
deactivated. Push the
confirm that the OnStar equipment
is active.
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key that is part of the Remote
Keyless Entry (RKE) transmitter
can be used for the ignition and
all locks.
Press the button on the RKE
transmitter to extend the key.
Press the button and the key blade
to retract the key.
See your dealer if a new key is
needed.
Notice: If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of the vehicle,
see Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9.
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GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-3
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.
Check the distance.
The transmitter may be
too far from the vehicle.
.
Check the location. Other
vehicles or objects may be
blocking the signal.
.
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter will work up to 60 m
(195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote KeylessEntry (RKE) System on page 2‑3.
RKE Without Remote Start Shown
The following may be available:
Q (Lock): Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound to
indicate locking. See “Remote
Lock Feedback” under VehiclePersonalization on page 5‑32.
If a passenger door is open when
Q is pressed, all doors lock. If the
driver door is open when
pressed, all doors lock except the
driver door. These settings can be
modified. See “Unlocked Door
Anti Lock Out” under VehiclePersonalization on page 5‑32.
Pressing
the theft-deterrent system.
See Anti-Theft Alarm System onpage 2‑13.
Q may also arm
Q is
K (Unlock): Press to unlock
the driver door or all doors.
See “Remote Door Unlock”
under Vehicle Personalization onpage 5‑32. The turn signal
indicators flash to indicate
unlocking has occurred.
Page 38
Blackplate(4,1)
GMCTerrainOwnerManual-2011
2-4Keys, Doors and Windows
For more information see “Remote
Unlock Light Feedback” under
Vehicle Personalization on
page 5‑32. Pressing
disarm the theft-deterrent system.
See Anti-Theft Alarm System onpage 2‑13.
K may also
V (Remote Liftgate Release):
First press
hold
For vehicles with the power liftgate,
press and hold
begins to move to open the liftgate.
K, then press and
V to unlock the liftgate.
V until the liftgate
7 (Vehicle Locator/Panic
Alarm): Press and release
one time to locate the vehicle.
The exterior lamps flash and the
horn chirps. Press and hold
at least two seconds to sound the
panic alarm. The horn sounds and
the turn signals flash until
pressed again or the key is placed
in the ignition and turned to
ON/RUN.
7 for
7 is
/ (Remote Vehicle Start):
For vehicles with this feature, first
press
Q then press and hold / to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start onpage 2‑5 for additional information.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter
is programmed to this vehicle,
all remaining transmitters must
also be reprogrammed. Any lost or
stolen transmitters will no longer
work once the new transmitter is
programmed.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See “Replace Battery in Remote
Key” under Key and Lock Messageson page 5‑29.
The battery is not rechargeable.
To replace the battery:
1. Push the button on the
transmitter to extend the key.
2. Remove the battery cover by
prying with a finger.
3. Remove the battery by pushing
on the battery and sliding it
toward the keyblade.
4. Insert the new battery, positive
side facing up. Push the battery
down until it is held in place.
Replace with a CR2032 or
equivalent battery.
5. Snap the battery cover back on
to the transmitter.
Page 39
Blackplate(5,1)
GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-5
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/ (Remote Vehicle Start):
This button will be on the RKE
transmitter if the vehicle has
remote start.
Vehicles with an automatic climate
control system will default to a
heating or cooling mode depending
on the outside temperature during a
remote start. Once the key is turned
to ON/RUN, the system will turn on
at the setting the vehicle was last
set to. If the vehicle has heated
seats, they may come on during a
remote start. See Heated FrontSeats on page 3‑9 for more
information.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3
for additional information.
Starting the Engine Using
Remote Start
To start the engine using the remote
start feature:
1. Press
2. Press and hold / for about
3. The key must be inserted and
Q on the RKE transmitter.
two seconds. The turn signal
lamps will briefly flash to confirm
the vehicle has been started.
The parking lamps will turn on
and remain on as long as the
engine is running. The vehicle's
doors will be locked.
turned to ON/RUN before
driving.
The engine will shut off after
10 minutes unless a time
extension is done or the key is
inserted and turned to ON/RUN.
Extending Engine Run Time
For a 10-minute extension, repeat
Steps 1 and 2 while the engine is
still running. The remote start can
be extended once.
When the remote start is extended,
the second 10 minutes will start
immediately.
For example, if the engine has
been running for 5 minutes, and
10 minutes are added, the engine
will run for a total of 15 minutes.
A maximum of two remote starts or
remote start attempts are allowed
between ignition cycles.
The vehicle's ignition switch must
be turned to ON/RUN and then back
to LOCK/OFF using the key, before
the remote start procedure can be
used again.
Page 40
Blackplate(6,1)
GMCTerrainOwnerManual-2011
2-6Keys, Doors and Windows
Shutting the Engine Off After a
Remote Start
To shut off the engine:
.
Press / until the parking lamps
turn off.
.
Turn on the hazard warning
flashers.
.
Insert the key and turn it to
ON/RUN and then back to
LOCK/OFF.
Conditions in Which Remote
Start Will Not Work
The remote vehicle start feature
will not operate if:
.
The key is in the ignition.
.
The hood or doors are not
closed.
.
.
.
.
.
.
Remote Start Ready
If the vehicle does not have the
remote vehicle start feature, it may
have the remote start ready feature.
This feature allows your dealer to
add the manufacturer's remote
vehicle start feature. See your
dealer to add the manufacturer's
remote vehicle start feature to the
vehicle.
The hazard warning flashers
are on.
There is an emission control
system malfunction.
The engine coolant temperature
is too high.
The oil pressure is low.
Two remote vehicle starts have
already been used.
The vehicle is not in P (Park).
Door Locks
WARNING
{
Unlocked doors can be
dangerous.
.
Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. The chance of being
thrown out of the vehicle in
a crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
(Continued)
Page 41
Blackplate(7,1)
GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-7
WARNING (Continued)
.
Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.
Outsiders can easily enter
through an unlocked door
when slowing or stopping the
vehicle. Lock the doors to
help prevent this from
happening.
To lock or unlock a door from the
outside of the vehicle, use the
Remote Keyless Entry (RKE)
transmitter. Pull the handle once
from the inside to unlock the door,
and a second time to open it.
Power Door Locks
The power door lock switches are
on the instrument panel.
K (Unlock): Press to unlock the
doors.
Q (Lock): Press to lock the doors.
When locking the doors with the
power lock switch and a door or the
liftgate is open, the doors will lock
five seconds after the last door is
closed. Three chimes sound to
signal that the delayed locking
feature is in use.
Pressing the power lock switch
twice or
twice will override the delayed
locking feature and immediately lock
all the doors.
This feature will not operate if the
key is in the ignition.
This feature can be programmed.
See “Delayed Door Lock” under
Vehicle Personalization on
page 5‑32.
Q on the RKE transmitter
Page 42
Blackplate(8,1)
GMCTerrainOwnerManual-2011
2-8Keys, Doors and Windows
Safety Locks
Rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press
{ to activate the safety locks.
When activated, the LED light in the
switch changes to amber.
Pressing the button again
deactivates the safety locks.
Doors
Liftgate (Manual)
WARNING
{
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, trunk/hatch open, or with
any objects that pass through the
seal between the body and the
trunk/hatch or liftgate. Engine
exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate, or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on
or under the instrument
panel.
(Continued)
WARNING (Continued)
.
Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See Climate
Control System in the Index.
For more information about
carbon monoxide, see EngineExhaust on page 9‑34.
Notice: If you open the liftgate
without checking for overhead
obstructions such as a garage
door, you could damage the
liftgate or the liftgate glass.
Always check to make sure the
area above and behind the liftgate
is clear before opening it.
Unlock the vehicle before opening
the liftgate.
Press the touchpad located in the
handle of the liftgate, above the
license plate, and lift up to open.
Page 43
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GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-9
Do not press the touchpad while
closing the liftgate. This will cause
the liftgate to be unlatched.
Always close the liftgate before
driving.
Liftgate (Power)
Power Liftgate Operation
WARNING
{
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, trunk/hatch open, or with
any objects that pass through
the seal between the body and
the trunk/hatch or liftgate.
Engine exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)
WARNING (Continued)
If the vehicle must be driven with
the liftgate, or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on
or under the instrument
panel.
.
Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See Climate
Control System in the Index.
.
If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see EngineExhaust on page 9‑34.
On vehicles with a power liftgate,
the switch is on the overhead
console. The vehicle must be in
P (Park) to use the power feature.
The taillamps flash when the power
liftgate moves.
WARNING
{
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Notice: If you open the liftgate
without checking for overhead
obstructions such as a garage
door, you could damage the
liftgate or the liftgate glass.
Always check to make sure the
area above and behind the liftgate
is clear before opening it.
Page 44
Blackplate(10,1)
GMCTerrainOwnerManual-2011
2-10Keys, Doors and Windows
The power liftgate has three modes
of operation. Mode selection is
controlled by the interior mode
switch.
Choose the power liftgate mode by
turning the dial on the switch until
the indicator lines up with the
desired position. The vehicle must
be in P (Park).
The three modes are:
MAX: The liftgate power opens to
the full open height.
3/4: The liftgate power opens to a
reduced open height that can be set
by the vehicle operator. Use this
setting to prevent the liftgate from
opening into overhead obstructions
such as a garage door or roof
mounted cargo during power
operation. The liftgate can still be
fully opened manually.
OFF: The liftgate only operates
manually in this position.
Manual operation of a liftgate that
also has power operation requires
more effort than a standard manual
liftgate.
In either the MAX or the 3/4 mode,
the liftgate can be power opened
and closed by:
.
First pressing K and then
pressing and holding
V on the
Remote Keyless Entry (RKE)
transmitter until the liftgate starts
moving. See Remote Keyless
Entry (RKE) System Operation
on page 2‑3.
.
Pressing the power liftgate
button in the center of the mode
switch on the overhead console,
with the driver door unlocked.
.
Pressing the touchpad switch on
the liftgate outside handle, with
all doors unlocked, to open the
liftgate.
Page 45
Blackplate(11,1)
GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-11
Press and release & on the
liftgate adjacent to the latch to close
the liftgate.
Pressing any button, or the
touchpad switch, while the liftgate is
moving stops it. Pressing the button
or RKE switch again reverses the
direction. The touchpad switch
will stop the liftgate from moving.
There is a minimum distance that
the power liftgate must already be
open for the system to hold it open.
If movement is stopped below that
minimum, the liftgate closes.
Do not force the liftgate open or
closed during a power cycle.
The power liftgate may be
temporarily disabled under extreme
temperatures or low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If you shift the transmission out of
P (Park) while the power function is
in progress, the liftgate power
function will continue to completion.
If you shift the transmission out of
P (Park) and accelerate before the
power liftgate latch is closed, the
liftgate may reverse to the open
position. Cargo could fall out of the
vehicle. Always make sure the
power liftgate is closed and latched
before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the turn signals flash and
a chime sounds. The liftgate stays
open temporarily, then slowly
closes. See your dealer for service
before using the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
The MANUALLY CLOSE POWER
LIFTGATE warning message in the
Driver Information Center (DIC)
will display. After removing the
obstructions, the liftgate will resume
normal power operation.
Pinch sensors are located on the
side edges of the liftgate. If an
object is caught between the liftgate
and the body and presses against
this sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Page 46
Blackplate(12,1)
GMCTerrainOwnerManual-2011
2-12Keys, Doors and Windows
Power Liftgate 3/4 Mode
To program the liftgate opening
height:
1. Turn the liftgate switch to either
the MAX, or the 3/4 mode
position and power open the
liftgate.
2. Stop the liftgate movement at
the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
required.
3. Press and hold the button on the
liftgate adjacent to the latch until
the turn signals flash and a beep
sounds to indicate that the new
setting is recorded.
When power opened with the
3/4 mode selected, the liftgate
stops at the new set position.
If you do not hear the audible and
visual feedback when setting the
intermediate stop position, you are
attempting to set the height below
the 3/4 open height minimum
(approximately 1.5 m or 5 ft).
The liftgate cannot be set below
that minimum and the new setting
will not be recorded.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, turn the mode switch to
the OFF position.
With the power liftgate disabled
and all of the doors unlocked,
the liftgate can be manually opened
and closed. Manual operation of
a liftgate that also has power
operation requires more effort than
a standard manual liftgate.
To open the liftgate, press the
touchpad on the handle on the
outside of the liftgate, and lift the
gate open. To close the liftgate,
use the pull cup to lower the liftgate
and close. With the power liftgate
disabled, the liftgate electric latch
will still power latch once contact is
made with the striker. Always close
the liftgate before driving.
If the RKE button is pressed while
power operation is disabled, the turn
signals flash and the liftgate will
not move.
The liftgate has an electric latch.
If the battery is disconnected or
has low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Page 47
Blackplate(13,1)
GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-13
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-Theft Alarm System
This vehicle has an anti-theft alarm
system.
Arming the System
To arm the system, do one of the
following:
.
Press Q on the RKE transmitter.
.
Lock the vehicle using the key in
the driver door.
The alarm automatically arms after
about 30 seconds. The security
light, located on the instrument
panel, flashes.
V on the RKE transmitter to
Press
open the liftgate without setting off
the alarm. The system rearms when
the liftgate is closed.
Disarming the System
To disarm the system, do one of the
following:
.
Press K on the RKE transmitter.
.
Turn the ignition to ON/RUN.
.
Allow the alarm to time out after
about 30 seconds and reset
itself.
The alarm automatically disarms.
If the system is armed and any door
is unlocked without pressing
the RKE transmitter, the alarm
sounds.
K on
How to Detect a Tamper
Condition
If K is pressed and the horn
sounds, an attempted break-in has
occurred while the system was
armed.
If the alarm has been activated, the
THEFT ATTEMPTED message will
appear on the DIC. See Key andLock Messages on page 5‑29 for
additional information.
Immobilizer
See Radio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Page 48
Blackplate(14,1)
GMCTerrainOwnerManual-2011
2-14Keys, Doors and Windows
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key
uses a transponder that matches
an immobilizer control unit in the
vehicle and automatically disarms
the system. Only an authorized key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light, located in the
instrument panel cluster, comes on
if there is a problem with arming
or disarming the theft-deterrent
system.
When trying to start the vehicle,
the security light comes on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key. If the engine
does not start with the other key, the
vehicle needs service. If the vehicle
does start, the first key may be
damaged. See your dealer who can
service the theft-deterrent system
and have a new key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
WARNING
{
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Page 49
Blackplate(15,1)
GMCTerrainOwnerManual-2011
Keys, Doors and Windows2-15
Power Mirrors
Controls for the outside power
mirrors are on the driver door.
To adjust the mirrors:
1. Move the selector switch to
L (left) or R (right) to choose the
driver or passenger mirror.
2. Press the arrows on the control
pad to move each mirror in the
desired direction.
3. Return the selector switch to the
middle position.
Heated Mirrors
For vehicles with heated mirrors:
The heated outside rearview mirrors
turn on when the rear window
defogger is on and help to clear fog
or frost from the surface of the
mirrors.
< (Rear Window Defogger):
This button is on the climate control
panel.
See “Rear Window Defogger” under
Automatic Climate Control System
on page 8‑3 for more information.
Park Tilt Mirrors
If the vehicle has the memory
package, the outside mirrors have
a park tilt feature. This feature
automatically tilts the outside
mirrors to a preselected position
when the vehicle is in R (Reverse).
This allows the driver to view the
curb for parallel parking.
The passenger and driver mirrors
return to their original position
when the vehicle is shifted out of
R (Reverse), or the ignition is turned
off or to OFF/LOCK.
This feature can be turned on or off
through the Driver Information
Center (DIC). See VehiclePersonalization on page 5‑32.
Page 50
Blackplate(16,1)
GMCTerrainOwnerManual-2011
2-16Keys, Doors and Windows
Interior Mirrors
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light comes on each time the vehicle
is started.
O : Press to turn automatic
dimming on or off.
If the vehicle has a rear vision
camera (RVC) the
turning the automatic dimming
feature on or off will not be
available. See Rear Vision
Camera (RVC) on page 9‑48
for more information.
O button for
Vehicles with OnStar®have three
additional control buttons located at
the bottom of the mirror. See your
dealer for more information on the
system and how to subscribe to
OnStar. See the OnStar Owner's
Guide for more information about
the services OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Windows
WARNING
{
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke. Never leave a
child, a helpless adult, or a pet
alone in a vehicle, especially with
the windows closed in warm or
hot weather.
Page 51
Blackplate(17,1)
GMCTerrainOwnerManual-2011
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof (if equipped).
Power Windows
WARNING
{
Leaving children in a vehicle with
the keys is dangerous for many
reasons. Children or others could
be badly injured or even killed.
They could operate the power
windows or other controls or
even make the vehicle move.
The windows will function and
they could be seriously injured or
killed if caught in the path of a
closing window. Do not leave
keys in a vehicle with children.
When there are children in the
rear seat use the window lockout
button to prevent unintentional
operation of the windows.
Keys, Doors and Windows2-17
The power window controls are on
each of the side doors.
The driver door also has switches
that control the passenger and
rear windows. The power windows
work when the ignition is in
ON/RUN or ACC/ACCESSORY,
or in Retained Accessory Power
(RAP). See Retained AccessoryPower (RAP) on page 9‑31.
Press or pull on the switch to lower
or raise the window.
Page 52
Blackplate(18,1)
GMCTerrainOwnerManual-2011
2-18Keys, Doors and Windows
Express Down Windows
Windows that have the
express‐down feature allow the
windows to be lowered without
holding the switch. Press the
window switch fully and release it to
activate the express‐down feature.
The express mode can be canceled
at any time by briefly pressing,
or pulling the switch.
Window Lockout
o (Window Lockout): The window
lockout switch is on the driver door.
This feature prevents the rear
passenger windows from operating,
except from the driver position.
Press the switch to turn the lockout
feature on or off. An indicator light
shows the feature is on.
Sun Visors
Pull the sun visor down to block
glare. Detach the sun visor from the
center mount to pivot to the side
window, or to extend along the rod
if, available.
Roof
Sunroof
On vehicles with a sunroof, the
switches used to operate it are on
the headliner above the rearview
mirror. The ignition must be in
ON/RUN or ACC/ACCESSORY,
or in Retained Accessory Power
(RAP) to operate the sunroof.
See Ignition Positions on page 9‑28
and Retained Accessory Power(RAP) on page 9‑31.
Page 53
Blackplate(19,1)
GMCTerrainOwnerManual-2011
.
Press and hold the front or
rear of the driver side switch
to open or close the sunroof.
The sunshade automatically
opens with the sunroof, but
must be closed manually.
.
Press and hold the rear of the
passenger side switch to vent
the sunroof. Press and hold the
front of the switch to close.
Keys, Doors and Windows2-19
Express-open/Express-close
Press and release the front or
rear of the driver side switch to
express-open or express-close
the sunroof.
Anti-Pinch Feature
If an object is in the path of the
sunroof when it is closing, the
anti-pinch feature detects the object
and stops the sunroof from closing
at the point of the obstruction.
The sunroof then returns to the
full-open position.
Dirt and debris may collect on
the sunroof seal or in the track.
This could cause an issue with
sunroof operation, noise,
or plugging the water drainage
system. Periodically open the
sunroof and remove any obstacles
or loose debris. Wipe the sunroof
seal and roof sealing area using a
clean cloth, mild soap, and water.
Do not remove grease from the
sunroof.
The vehicle's front and rear seats
have head restraints in all outboard
seating positions.
WARNING
{
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Adjust the head restraint so that
the top of the restraint is at the
same height as the top of the
occupant's head. This position
reduces the chance of a neck injury
in a crash.
1. Pull the head restraint up to
raise it. To lower the head
restraint, press the release
button, located on the head
restraint post on the top of the
seatback, while you push the
head restraint down.
2. Push down on the head
restraint after the button is
released to make sure that
it is locked in place.
The vehicle's rear seat head
restraints are not adjustable.
The head restraints not designed
to be removed.
Page 57
Blackplate(3,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-3
Front Seats
Seat Adjustment
WARNING
{
You can lose control of the
vehicle if you try to adjust a
manual driver seat while the
vehicle is moving. The sudden
movement could startle and
confuse you, or make you push a
pedal when you do not want to.
Adjust the driver seat only when
the vehicle is not moving.
To adjust a manual seat:
1. Pull the handle at the front of the
seat cushion.
2. Move the seat forward or
rearward to adjust the seat
position.
3. Release the handle to stop the
seat from moving.
4. Try to move the seat back and
forth to be sure it is locked in
place.
Power Seat Adjustment
Four‐Way Power Driver Seat
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward using the handle under
the front of the seat cushion (A).
See Seat Adjustment onpage 3‑3.
.
Raise or lower the entire seat
by moving the control (B) up
or down.
Page 58
Blackplate(4,1)
GMCTerrainOwnerManual-2011
3-4Seats and Restraints
To adjust the seatback, see
Reclining Seatbacks on page 3‑7.
To adjust the lumbar support,
see Lumbar Adjustment onpage 3‑6.
Eight‐Way Power Seats
To adjust a power seat, if equipped:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
.
Raise or lower the front or rear
part of the seat cushion by
moving the front or rear of the
control up or down.
.
Raise or lower the entire seat
by moving the entire control up
or down.
To adjust the seatback, see
Reclining Seatbacks on page 3‑7.
To adjust the lumbar support,
see Lumbar Adjustment onpage 3‑6.
Memory Seat and Mirrors
On vehicles with the memory
feature, the “1” and “2” buttons on
the outboard side of the driver seat
are used to manually save and
recall the driver seat and outside
mirror positions. These manually
stored positions are referred to as
Button Memory positions.
Page 59
Blackplate(5,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-5
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
turned off. These automatically
stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation on page 2‑3 for
more information.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat, seatback
recliner, and both outside mirrors
to the desired driving positions.
2. Press and release the
MEM (Memory) button.
3. Press “1” until a beep sounds.
4. Repeat Steps 1 through 3 for a
second driver using “2.”
Recalling Button Memory
Positions
To recall the manually saved Button
Memory positions, press and
hold “1” or “2.” The driver seat
and outside mirrors move to the
positions stored to those buttons
when pressed. Releasing “1” or “2”
before the stored positions are
reached stops the recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds.
Try recalling the memory position
again by pressing the appropriate
memory button. If the memory
position is still not recalling, see
your dealer for service.
The Memory Remote Recall feature
can recall the driver seat and
outside mirrors to previously stored
RKE Memory positions when
entering the vehicle.
Every time the ignition is turned off,
the positions of the driver seat and
outside mirrors are automatically
stored to the RKE transmitter that
was used to start the vehicle.
These positions are called RKE
Memory positions and may be
different than the previously
mentioned Button Memory positions
saved to the “1” or “2” buttons.
To automatically recall RKE Memory
positions, unlock the driver door
with the RKE transmitter and open
the driver door. If the driver door is
already open, pressing the RKE
transmitter K button will also
activate the RKE Memory recall.
Page 60
Blackplate(6,1)
GMCTerrainOwnerManual-2011
3-6Seats and Restraints
The driver seat and outside mirrors
will move to the previously saved
RKE Memory positions.
This feature is turned on or off using
the vehicle personalization menu.
See “Memory Remote Recall”
under Vehicle Personalization onpage 5‑32 for more information.
To stop recall movement, press any
of the memory, power mirror, or
power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds.
Try recalling the memory position
again by opening the driver door
and pressing the RKE K button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, turn the ignition off and
open the driver door. If the driver
door is already open, turning the
ignition off will activate the easy exit
driver seat.
This feature can be turned on or off
using the vehicle personalization
menu. See “Easy Exit Driver Seat”
under Vehicle Personalization onpage 5‑32 for more information.
To stop recall movement, press one
of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer
for service.
Lumbar Adjustment
Power Lumbar
Eight-Way Power Seat Shown,
Four-Way Similar
If available, the switches are on the
outboard side of the seats.
Press and hold the front or rear
of the switch (A) to increase or
decrease lumbar support. Release
the control when the seatback
reaches the desired level of lumbar
support.
Page 61
Blackplate(7,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-7
Reclining Seatbacks
WARNING
{
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job when reclined like this.
The shoulder belt cannot do its
job because it will not be against
your body. Instead, it will be in
front of you. In a crash, you could
go into it, receiving neck or other
injuries.
(Continued)
WARNING (Continued)
The lap belt cannot do its job
either. In a crash, the belt
could go up over your abdomen.
The belt forces would be there,
not at your pelvic bones.
This could cause serious internal
injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
safety belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Page 62
Blackplate(8,1)
GMCTerrainOwnerManual-2011
3-8Seats and Restraints
Manual Reclining Seatbacks
WARNING
{
You can lose control of the
vehicle if you try to adjust a
manual driver seat while the
vehicle is moving. The sudden
movement could startle and
confuse you, or make you push a
pedal when you do not want to.
Adjust the driver seat only when
the vehicle is not moving.
WARNING
{
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
To recline a manual seatback:
1. Lift the lever.
2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
To return the seatback to the
upright position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
Power Reclining Seatbacks
To adjust a power seatback,
if available:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control
forward to raise.
Page 63
Blackplate(9,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-9
Heated Front Seats
WARNING
{
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns
even at low temperatures. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
On vehicles with heated front seats,
the buttons are near the climate
controls. To operate, the ignition
must be in ON/RUN.
L or M to heat the driver or
Press
passenger seat cushion and
seatback.
Press the button once for the
highest setting. With each press of
the button, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting, and
one light indicates the lowest.
The passenger seat may take
longer to heat up.
Remote Start Heated Seats
When it is cold outside, the heated
seats can be programmed to turn on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
button to use the heated seats after
the vehicle is started.
The heated seat button lights will
not turn on during a remote start.
The temperature of an unoccupied
seat may be reduced.
To program the heated seat feature
to enabled, see “Remote Start
Auto Heat Seats” under VehiclePersonalization on page 5‑32 for
more information.
Page 64
Blackplate(10,1)
GMCTerrainOwnerManual-2011
3-10Seats and Restraints
Rear Seats
Split Folding Seatbacks
With this feature, either side of the
rear seatback can be folded down
for more cargo space.
WARNING
{
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
WARNING
{
A safety belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash.
(Continued)
WARNING (Continued)
The person wearing the belt could
be seriously injured. After raising
the rear seatback, always check
to be sure that the safety belts
are properly routed and attached,
and are not twisted.
To fold the seatback down:
Notice: Folding a rear seat with
the safety belts still fastened may
cause damage to the seat or the
safety belts. Always unbuckle the
safety belts and return them to
their normal stowed position
before folding a rear seat.
1. Unbuckle the rear safety belts
and place the front seatbacks
in the upright position.
See Reclining Seatbacks onpage 3‑7.
2. Lift the lever on the top of the
seatback.
3. Fold the seatback forward.
The filler panel behind the seat
will fold with the seatback to
span the gap between the rear
of the seat and the cargo area,
creating a flat load floor. Do not
lift the filler panel.
Page 65
Blackplate(11,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-11
Keep the seat in the upright, locked
position when not in use.
To recline the seatback:
1. Lift and hold the lever on top of
the seatback.
2. Tilt the seatback rearward, then
release the lever when the
seatback is in the desired
position.
To slide the entire seat forward or
rearward:
1. Lift and hold the release bar
under the front of the seat
cushion to unlock the seat.
2. Slide the seat to the desired
position.
3. Release the bar.
4. Try to move the seat back and
forth to ensure the seat is locked
into place.
Safety Belts
This section of the manual
describes how to use safety belts
properly. It also describes some
things not to do with safety belts.
WARNING
{
Do not let anyone ride where a
safety belt cannot be worn
properly. In a crash, if you or your
passenger(s) are not wearing
safety belts, the injuries can be
much worse. You can hit things
inside the vehicle harder or be
ejected from the vehicle. You and
your passenger(s) can be
seriously injured or killed. In the
same crash, you might not be,
if you are buckled up. Always
fasten your safety belt, and check
that your passenger(s) are
restrained properly too.
WARNING
{
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision, people
riding in these areas are more
likely to be seriously injured or
killed. Do not allow people to ride
in any area of your vehicle that is
not equipped with seats and
safety belts. Be sure everyone in
your vehicle is in a seat and using
a safety belt properly.
This vehicle has indicators as a
reminder to buckle the safety belts.
See Safety Belt Reminders onpage 5‑11 for additional information.
Page 66
Blackplate(12,1)
GMCTerrainOwnerManual-2011
3-12Seats and Restraints
In most states and in all Canadian
provinces, the law requires wearing
safety belts. Here is why:
You never know if you will be in a
crash. If you do have a crash,
you do not know if it will be a
serious one.
A few crashes are mild, and some
crashes can be so serious that even
buckled up, a person would not
survive. But most crashes are in
between. In many of them, people
who buckle up can survive and
sometimes walk away. Without
safety belts they could have been
badly hurt or killed.
After more than 40 years of safety
belts in vehicles, the facts are clear.
In most crashes buckling up does
matter ... a lot!
Why Safety Belts Work
When you ride in or on anything,
you go as fast as it goes.
Put someone on it.
Take the simplest vehicle. Suppose
it is just a seat on wheels.
Page 67
Blackplate(13,1)
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Seats and Restraints3-13
Get it up to speed. Then stop the
vehicle. The rider does not stop.
The person keeps going until
stopped by something. In a real
vehicle, it could be the windshield...
or the instrument panel...
Page 68
Blackplate(14,1)
GMCTerrainOwnerManual-2011
3-14Seats and Restraints
or the safety belts!
With safety belts, you slow down as
the vehicle does. You get more
time to stop. You stop over more
distance, and your strongest bones
take the forces. That is why safety
belts make such good sense.
Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
safety belt?
A: You could be — whether you are
wearing a safety belt or not.
But your chance of being
conscious during and after an
accident, so you can unbuckle
and get out, is much greater if
you are belted. And you can
unbuckle a safety belt, even if
you are upside down.
Q: If my vehicle has airbags,
why should I have to wear
safety belts?
A: Airbags are supplemental
systems only; so they work with
safety belts — not instead of
them. Whether or not an airbag
is provided, all occupants still
have to buckle up to get the
most protection. That is true not
only in frontal collisions, but
especially in side and other
collisions.
Q: If I am a good driver, and I
never drive far from home,
why should I wear safety
belts?
A: You may be an excellent driver,
but if you are in a crash — even
one that is not your fault — you
and your passenger(s) can be
hurt. Being a good driver does
not protect you from things
beyond your control, such as
bad drivers.
Most accidents occur within
40 km (25 miles) of home.
And the greatest number of
serious injuries and deaths
occur at speeds of less than
65 km/h (40 mph).
Safety belts are for everyone.
Page 69
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Seats and Restraints3-15
How to Wear Safety Belts
Properly
This section is only for people of
adult size.
Be aware that there are special
things to know about safety belts
and children. And there are different
rules for smaller children and
infants. If a child will be riding in the
vehicle, see Older Children on
page 3‑43 or Infants and Young
Children on page 3‑45. Follow those
rules for everyone's protection.
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing safety belts.
Occupants who are not buckled up
can be thrown out of the vehicle
in a crash. And they can strike
others in the vehicle who are
wearing safety belts.
First, before you or your
passenger(s) wear a safety belt,
there is important information you
should know.
Sit up straight and always keep
your feet on the floor in front of you.
The lap part of the belt should be
worn low and snug on the hips,
just touching the thighs. In a crash,
this applies force to the strong
pelvic bones and you would be less
likely to slide under the lap belt.
If you slid under it, the belt would
apply force on your abdomen.
This could cause serious or even
fatal injuries. The shoulder belt
should go over the shoulder and
across the chest. These parts of the
body are best able to take belt
restraining forces.
The shoulder belt locks if there is a
sudden stop or crash.
Page 70
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3-16Seats and Restraints
Q: What is wrong with this?
A: The shoulder belt is too loose.
It will not give as much
protection this way.
WARNING
{
You can be seriously hurt if your
shoulder belt is too loose. In a
crash, you would move forward
too much, which could increase
injury. The shoulder belt should fit
snugly against your body.
Q: What is wrong with this?
A: The lap belt is too loose.
It will not give nearly as much
protection this way.
Page 71
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Seats and Restraints3-17
WARNING
{
You can be seriously hurt if your
lap belt is too loose. In a crash,
you could slide under the lap
belt and apply force on your
abdomen. This could cause
serious or even fatal injuries.
The lap belt should be worn
low and snug on the hips,
just touching the thighs.
Q: What is wrong with this?
A: The belt is buckled in the wrong
buckle.
WARNING
{
You can be seriously injured
if your belt is buckled in the
wrong place like this. In a crash,
the belt would go up over your
abdomen. The belt forces would
be there, not on the pelvic bones.
This could cause serious internal
injuries. Always buckle your belt
into the buckle nearest you.
Page 72
Blackplate(18,1)
GMCTerrainOwnerManual-2011
3-18Seats and Restraints
Q: What is wrong with this?
A: The belt is over an armrest.
WARNING
{
You can be seriously injured if
your belt goes over an armrest
like this. The belt would be much
too high. In a crash, you can slide
under the belt. The belt force
would then be applied on the
abdomen, not on the pelvic
bones, and that could cause
serious or fatal injuries. Be sure
the belt goes under the armrests.
Q: What is wrong with this?
A: The shoulder belt is worn under
the arm. It should be worn over
the shoulder at all times.
Page 73
Blackplate(19,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-19
WARNING
{
You can be seriously injured if
you wear the shoulder belt under
your arm. In a crash, your body
would move too far forward,
which would increase the chance
of head and neck injury. Also, the
belt would apply too much force
to the ribs, which are not as
strong as shoulder bones.
You could also severely injure
internal organs like your liver or
spleen. The shoulder belt should
go over the shoulder and across
the chest.
Q: What is wrong with this?
A: The belt is behind the body.
WARNING
{
You can be seriously injured by
not wearing the lap-shoulder belt
properly. In a crash, you would
not be restrained by the shoulder
belt. Your body could move
too far forward increasing the
chance of head and neck injury.
You might also slide under the
lap belt. The belt force would then
be applied right on the abdomen.
That could cause serious or fatal
injuries. The shoulder belt should
go over the shoulder and across
the chest.
Page 74
Blackplate(20,1)
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3-20Seats and Restraints
Q: What is wrong with this?
A: The belt is twisted across
the body.
WARNING
{
You can be seriously injured by a
twisted belt. In a crash, you would
not have the full width of the belt
to spread impact forces. If a belt
is twisted, make it straight so it
can work properly, or ask your
dealer to fix it.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is
adjustable, so you can sit up
straight. To see how, see “Seats”
in the Index.
2. Pick up the latch plate and pull
the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.
Page 75
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GMCTerrainOwnerManual-2011
4. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you.
See “Shoulder Belt Height
Adjuster” later in this section
for instructions on use and
important safety information.
Seats and Restraints3-21
3. Push the latch plate into the
buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see SafetyBelt Extender on page 3‑25.
Position the release button on
the buckle so that the safety belt
could be quickly unbuckled if
necessary.
To unlatch the belt, push the button
on the buckle.
Before a door is closed, be sure the
safety belt is out of the way. If a
door is slammed against a safety
belt, damage can occur to both the
safety belt and the vehicle.
5. To make the lap part tight, pull
up on the shoulder belt.
Page 76
Blackplate(22,1)
GMCTerrainOwnerManual-2011
3-22Seats and Restraints
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
right front passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the safety belt in a crash. See How
to Wear Safety Belts Properly on
page 3‑15.
Move the height adjuster up to the
desired position by pushing up on
the height adjuster.
After the height adjuster is set to
the desired position, try to move it
down without pressing the release
button (A) to make sure it has
locked into position. Press the
release button to lower the height
adjuster.
Safety Belt Pretensioners
This vehicle has safety belt
pretensioners for front outboard
occupants. Although the safety belt
pretensioners cannot be seen, they
are part of the safety belt assembly.
They can help tighten the safety
belts during the early stages of a
moderate to severe frontal and
near frontal crash if the threshold
conditions for pretensioner
activation are met. And, if the
vehicle has side impact airbags,
safety belt pretensioners can help
tighten the safety belts in a side
crash or a rollover event.
Pretensioners work only once.
If the pretensioners are activated in
a crash, the pretensioners and
possibly other parts of the safety
belt system will need to be replaced.
See Replacing Safety Belt SystemParts After a Crash on page 3‑26.
Page 77
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Seats and Restraints3-23
Rear Safety Belt Comfort
Guides
This vehicle may have rear shoulder
belt comfort guides. If not, they are
available through your dealer.
The guides may provide added
safety belt comfort for older children
who have outgrown booster seats
and for some adults. When installed
and properly adjusted, the comfort
guide positions the belt away from
the neck and head.
There is one guide for each outside
passenger position in the rear seat.
Here is how to install a comfort
guide to the safety belt:
2. Place the guide over the belt,
and insert the two edges of the
belt into the slots of the guide.
1. Remove the guide from its
storage pocket on the side of the
seatback.
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Blackplate(24,1)
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3-24Seats and Restraints
3. The belt should not be twisted
and it should lie flat. The elastic
cord must be under the belt and
the guide on top.
WARNING
{
A safety belt that is not properly
worn may not provide the
protection needed in a crash.
The person wearing the belt could
be seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.
4. Buckle, position, and release
the safety belt as described
previously in this section.
Make sure the shoulder portion
of the belt is on the shoulder and
not falling off of it. The belt
should be close to, but not
contacting, the neck.
To remove and store the comfort
guide, squeeze the belt edges
together so that the safety belt can
be removed from the guide. Slide
the guide back into its storage
pocket located on the side of the
seatback.
Page 79
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Seats and Restraints3-25
Safety Belt Use During
Pregnancy
Safety belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear safety belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a safety
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making safety
belts effective is wearing them
properly.
Safety Belt Extender
If the vehicle's safety belt will fasten
around you, you should use it.
But if a safety belt is not long
enough, your dealer will order you
an extender. When you go in to
order it, take the heaviest coat you
will wear, so the extender will be
long enough for you. To help avoid
personal injury, do not let someone
else use it, and use it only for the
seat it is made to fit. The extender
has been designed for adults.
Never use it for securing child seats.
To wear it, attach it to the regular
safety belt. For more information,
see the instruction sheet that comes
with the extender.
Safety System Check
Now and then, check that the safety
belt reminder light, safety belts,
buckles, latch plates, retractors, and
anchorages are working properly.
Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
from doing its job. See your dealer
to have it repaired. Torn or frayed
safety belts may not protect you in a
crash. They can rip apart under
impact forces. If a belt is torn or
frayed, get a new one right away.
Make sure the safety belt reminder
light is working. See Safety BeltReminders on page 5‑11 for more
information.
Keep safety belts clean and dry.
See Safety Belt Care on page 3‑26.
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3-26Seats and Restraints
Safety Belt Care
Keep belts clean and dry.
WARNING
{
Do not bleach or dye safety belts.
It may severely weaken them.
In a crash, they might not be able
to provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Replacing Safety Belt
System Parts After a
Crash
WARNING
{
A crash can damage the safety
belt system in the vehicle.
A damaged safety belt system
may not properly protect the
person using it, resulting in
serious injury or even death in a
crash. To help make sure the
safety belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See AirbagReadiness Light on page 5‑12.
Page 81
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Seats and Restraints3-27
Airbag System
The vehicle has the following
airbags:
.
A frontal airbag for the driver.
.
A frontal airbag for the right front
passenger.
.
A seat-mounted side impact
airbag for the driver.
.
A seat-mounted side impact
airbag for the right front
passenger.
.
A roof-rail airbag for the driver
and the passenger seated
directly behind the driver.
.
A roof-rail airbag for the right
front passenger and the
passenger seated directly
behind the right front passenger.
All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.
For frontal airbags, the word
AIRBAG will appear on the middle
part of the steering wheel for the
driver and on the instrument panel
for the right front passenger.
With seat-mounted side impact
airbags, the word AIRBAG will
appear on the side of the seatback
closest to the door.
With roof-rail airbags, the word
AIRBAG will appear along the trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today's airbags
are also designed to help reduce
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things
to know about the airbag system:
WARNING
{
You can be severely injured or
killed in a crash if you are not
wearing a safety belt — even if
the vehicle has airbags. Airbags
are designed to work with safety
belts, but do not replace them.
Also, airbags are not designed to
deploy in every crash. In some
crashes safety belts are the only
restraint. See When Should anAirbag Inflate? on page 3‑30.
Wearing a safety belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the safety belts. Everyone in the
vehicle should wear a safety belt
properly — whether or not there is
an airbag for that person.
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3-28Seats and Restraints
WARNING
{
Airbags inflate with great force,
faster than the blink of an eye.
Anyone who is up against, or
very close to, any airbag when it
inflates can be seriously injured
or killed. Do not sit unnecessarily
close to the airbag, as you would
be if you were sitting on the edge
of the seat or leaning forward.
Safety belts help keep you in
position before and during a
crash. Always wear a safety belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle.
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
WARNING
{
Children who are up against,
or very close to, any airbag
when it inflates can be seriously
injured or killed. Airbags plus
lap-shoulder belts offer protection
for adults and older children,
but not for young children and
infants. Neither the vehicle's
safety belt system nor its airbag
system is designed for them.
Young children and infants need
the protection that a child restraint
system can provide. Always
secure children properly in the
vehicle. To read how, see
Older Children on page 3‑43 or
Infants and Young Children on
page 3‑45.
There is an airbag readiness light
on the instrument panel cluster,
which shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See AirbagReadiness Light on page 5‑12 for
more information.
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Where Are the Airbags?
Seats and Restraints3-29
The driver frontal airbag is in the
middle of the steering wheel.
The right front passenger frontal
airbag is in the instrument panel on
the passenger side.
Driver Side Shown,
Passenger Side Similar
The seat-mounted side impact
airbags for the driver and right front
passenger are in the side of the
seatbacks closest to the door.
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3-30Seats and Restraints
Driver Side Shown,
Passenger Side Similar
The roof-rail airbags for the driver,
right front passenger, and second
row outboard passengers are in the
ceiling above the side windows.
WARNING
{
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories
that block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie down
through any door or window
opening. If you do, the path of
an inflating roof-rail airbag will be
blocked.
When Should an
Airbag Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver's or right
front passenger's head and chest.
However, they are only designed to
inflate if the impact exceeds a
predetermined deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants.
Whether the frontal airbags will or
should deploy is not based on
how fast your vehicle is traveling.
It depends largely on what you hit,
the direction of the impact, and how
quickly your vehicle slows down.
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Seats and Restraints3-31
Frontal airbags may inflate at
different crash speeds.
For example:
.
If the vehicle hits a stationary
object, the airbags could inflate
at a different crash speed than if
the vehicle hits a moving object.
.
If the vehicle hits an object that
deforms, the airbags could
inflate at a different crash speed
than if the vehicle hits an object
that does not deform.
.
If the vehicle hits a narrow object
(like a pole), the airbags could
inflate at a different crash speed
than if the vehicle hits a wide
object (like a wall).
.
If the vehicle goes into an object
at an angle, the airbags could
inflate at a different crash speed
than if the vehicle goes straight
into the object.
Thresholds can also vary with
specific vehicle design.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, the vehicle has
dual-stage frontal airbags.
Dual-stage airbags adjust the
restraint according to crash severity.
The vehicle has electronic frontal
sensors, which help the sensing
system distinguish between a
moderate frontal impact and a more
severe frontal impact. For moderate
frontal impacts, dual-stage airbags
inflate at a level less than full
deployment. For more severe frontal
impacts, full deployment occurs.
The vehicle has seat-mounted
side impact and roof-rail airbags.
See Airbag System on page 3‑27.
Seat-mounted side impact and
roof-rail airbags are intended to
inflate in moderate to severe side
crashes. In addition, these roof-rail
airbags are intended to inflate
during a rollover or in a severe
frontal impact. Seat-mounted side
impact and roof-rail airbags will
inflate if the crash severity is above
the system's designed threshold
level. The threshold level can vary
with specific vehicle design.
Seat-mounted side impact airbags
are not intended to inflate in frontal
impacts, near-frontal impacts,
rollovers, or rear impacts. Roof-rail
airbags are not intended to inflate in
rear impacts. A seat-mounted side
impact airbag is intended to deploy
on the side of the vehicle that is
struck. Both roof-rail airbags will
deploy when either side of the
vehicle is struck, or if the sensing
system predicts that the vehicle is
about to roll over, or in a severe
frontal impact.
Page 86
Blackplate(32,1)
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3-32Seats and Restraints
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because
of what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For seat-mounted side impact and
roof-rail airbags, deployment is
determined by the location and
severity of the side impact. In a
rollover event, roof-rail airbag
deployment is determined by the
direction of the roll.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat-mounted side impact airbags,
there are airbag modules in the side
of the front seatbacks closest to
the door. For vehicles with roof-rail
airbags, there are airbag modules in
the ceiling of the vehicle, near the
side windows that have occupant
seating positions.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel.
In moderate to severe side
collisions, even belted occupants
can contact the inside of the
vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping
the occupant more gradually.
Seat‐mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
Page 87
Blackplate(33,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-33
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in
many types of collisions, primarily
because the occupant's motion is
not toward those airbags. See When
Should an Airbag Inflate? on
page 3‑30 for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See After
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags
inflate, they quickly deflate, so
quickly that some people may not
even realize an airbag inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they deploy. Some components of
the airbag module may be hot for
several minutes. For location of the
airbag modules, see What Makesan Airbag Inflate? on page 3‑32.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
WARNING
{
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
Page 88
Blackplate(34,1)
GMCTerrainOwnerManual-2011
3-34Seats and Restraints
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps, turn on the
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
off the interior lamps, and turn off
the hazard warning flashers by
using the controls for those
features.
WARNING
{
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
(Continued)
WARNING (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage
may also occur from the right front
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy on
page 13‑17 and Event Data
Recorders on page 13‑17.
.
Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Page 89
Blackplate(35,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-35
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the overhead console when the
vehicle is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbol for on and off, are visible
during the system check. If you are
using remote start, if equipped, to
start the vehicle from a distance,
you may not see the system check.
When the system check is
complete, either the word ON or
OFF, or the symbol for on or off, will
be visible. See Passenger AirbagStatus Indicator on page 5‑12.
The passenger sensing system
turns off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags
and the roof-rail airbags are not
affected by the passenger sensing
system.
The passenger sensing system
works with sensors that are part
of the right front passenger seat.
The sensors are designed to detect
the presence of a properly-seated
occupant and determine if the
right front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
We recommend that children be
secured in a rear seat, including:
an infant or a child riding in a
rear-facing child restraint; a child
riding in a forward-facing child seat;
an older child riding in a booster
seat; and children, who are large
enough, using safety belts.
Page 90
Blackplate(36,1)
GMCTerrainOwnerManual-2011
3-36Seats and Restraints
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.” This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
WARNING
{
A child in a rear-facing child
restraint can be seriously
injured or killed if the right front
passenger airbag inflates.
This is because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the right front
passenger airbag inflates and the
passenger seat is in a forward
position.
(Continued)
WARNING (Continued)
Even if the passenger sensing
system has turned off the right
front passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag is turned off.
Secure rear-facing child restraints
in a rear seat, even if the airbag
is off. If you secure a
forward-facing child restraint in
the right front seat, always move
the front passenger seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.
The passenger sensing system is
designed to turn off the right front
passenger frontal airbag if:
.
The right front passenger seat
is unoccupied.
.
The system determines that an
infant is present in a child
restraint.
.
A right front passenger takes
his/her weight off of the seat for
a period of time.
.
Or, if there is a critical problem
with the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the right front
passenger frontal airbag, the off
indicator will light and stay lit to
remind you that the airbag is off.
See Passenger Airbag StatusIndicator on page 5‑12.
Page 91
Blackplate(37,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-37
The passenger sensing system is
designed to turn on (may inflate)
the right front passenger frontal
airbag anytime the system senses
that a person of adult size is
sitting properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the on indicator will light
and stay lit to remind you that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not
turn off the right front passenger
frontal airbag, depending upon
the person’s seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety belt
properly — whether or not there is
an airbag for that person.
WARNING
{
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag ReadinessLight on page 5‑12 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint
following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints
(Rear Seat ) on page 3‑58 or
Securing Child Restraints
(Front Passenger Seat) on
page 3‑62.
Page 92
Blackplate(38,1)
GMCTerrainOwnerManual-2011
3-38Seats and Restraints
5. If, after reinstalling the child
restraint and restarting the
vehicle, the on indicator is
still lit, turn the vehicle off.
Then slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraintson page 3‑2.
6. Restart the vehicle.
The passenger sensing system
may or may not turn off the
airbag for a child in a child
restraint depending upon the
child’s seating posture and body
build. It is better to secure the
child restraint in a rear seat.
If the Off Indicator is Lit for an
Adult-Size Occupant
If a person of adult-size is sitting in
the right front passenger seat, but
the off indicator is lit, it could be
because that person is not sitting
properly in the seat. If this happens,
use the following steps to allow the
system to detect that person and
enable the right front passenger
frontal airbag:
1. Turn the vehicle off.
2. Remove any additional material
from the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully
upright position.
4. Have the person sit upright in
the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the
person remain in this position for
two to three minutes after the on
indicator is lit.
Page 93
Blackplate(39,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-39
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the
seat during vehicle maneuvers
and braking, which helps the
passenger sensing system
maintain the passenger airbag
status. See “Safety Belts” and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well
the passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑40 for more information
about modifications that can affect
how the system operates.
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
.
The passenger sensing system
may turn off the passenger
airbag when liquid is soaked into
the seat. If this happens, the off
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.
Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable
(turn on) the passenger airbag
while a child restraint or child
occupant is on the seat. If the
passenger airbag is turned on,
the on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See AirbagReadiness Light on page 5‑12 for
important safety information.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on
an unoccupied seat. If this is not
desired remove the object from
the seat.
WARNING
{
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Page 94
Blackplate(40,1)
GMCTerrainOwnerManual-2011
3-40Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.
To purchase a service manual,
see Service Publications OrderingInformation on page 13‑14.
WARNING
{
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might add
to or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
rollover sensor module, or airbag
wiring can affect the operation of
the airbag system.
Page 95
Blackplate(41,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-41
In addition, the vehicle has a
passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent
proper deployment of the
passenger airbag(s) or prevent
the passenger sensing system
from properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑35.
If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 or Customer
Satisfaction Procedure (Mexico)
on page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑66 for additional
important information.
Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 or Customer
Satisfaction Procedure (Mexico)
on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Page 96
Blackplate(42,1)
GMCTerrainOwnerManual-2011
3-42Seats and Restraints
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
See Airbag Readiness Light onpage 5‑12 for more information.
Notice: If an airbag covering is
damaged, opened, or broken,
the airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an AirbagInflate? on page 3‑32. See your
dealer for service.
Replacing Airbag System
Parts After a Crash
WARNING
{
A crash can damage the
airbag systems in your vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need
to replace airbag system parts.
See your dealer for service.
If the airbag readiness light
stays on after the vehicle is started
or comes on when you are driving,
the airbag system may not work
properly. Have the vehicle serviced
right away. See Airbag ReadinessLight on page 5‑12 for more
information.
Page 97
Blackplate(43,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-43
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle's safety belts.
The manufacturer's instructions
that come with the booster seat
state the weight and height
limitations for that booster.
Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
.
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
.
Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear safety
belt comfort guide. See “Rear
Safety Belt Comfort Guides”
under Lap-Shoulder Belt onpage 3‑20 for more information.
If the shoulder belt still does not
rest on the shoulder, then return
to the booster seat.
.
Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
.
Can proper safety belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.
Q: What is the proper way to
wear safety belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder
belt can provide. The shoulder
belt should not cross the face or
neck. The lap belt should fit
snugly below the hips, just
touching the top of the thighs.
This applies belt force to the
child's pelvic bones in a crash.
It should never be worn over the
abdomen, which could cause
severe or even fatal internal
injuries in a crash.
Also see “Rear Safety Belt Comfort
Guides” under Lap-Shoulder Belt onpage 3‑20.
Page 98
Blackplate(44,1)
GMCTerrainOwnerManual-2011
3-44Seats and Restraints
According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position.
In a crash, children who are not
buckled up can strike other people
who are buckled up, or can be
thrown out of the vehicle. Older
children need to use safety belts
properly.
WARNING
{
Never do this.
Never allow two children to wear
the same safety belt. The safety
belt can not properly spread the
impact forces. In a crash, the two
children can be crushed together
and seriously injured. A safety
belt must be used by only one
person at a time.
WARNING
{
Never do this.
Never allow a child to wear the
safety belt with the shoulder belt
behind their back. A child can be
seriously injured by not wearing
the lap-shoulder belt properly.
In a crash, the child would not be
restrained by the shoulder belt.
The child could move too far
forward increasing the chance of
head and neck injury. The child
might also slide under the lap
belt. The belt force would then be
applied right on the abdomen.
(Continued)
Page 99
Blackplate(45,1)
GMCTerrainOwnerManual-2011
Seats and Restraints3-45
WARNING (Continued)
That could cause serious or fatal
injuries. The shoulder belt should
go over the shoulder and across
the chest.
Infants and Young
Children
Everyone in a vehicle needs
protection! This includes infants and
all other children. Neither the
distance traveled nor the age and
size of the traveler changes the
need, for everyone, to use safety
restraints. In fact, the law in every
state in the United States and in
every Canadian province says
children up to some age must be
restrained while in a vehicle.
WARNING
{
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck and
the safety belt continues to
tighten. Never leave children
unattended in a vehicle and never
allow children to play with the
safety belts.
Airbags plus lap‐shoulder belts offer
protection for adults and older
children, but not for young children
and infants. Neither the vehicle's
safety belt system nor its airbag
system is designed for them.
Every time infants and young
children ride in vehicles, they should
have the protection provided by
appropriate child restraints.
Page 100
Blackplate(46,1)
GMCTerrainOwnerManual-2011
3-46Seats and Restraints
Children who are not restrained
properly can strike other people,
or can be thrown out of the vehicle.
WARNING
{
Never do this.
Never hold an infant or a child
while riding in a vehicle. Due to
crash forces, an infant or a child
will become so heavy it is not
possible to hold it during a crash.
For example, in a crash at only
40 km/h (25 mph), a 5.5 kg (12 lb)
infant will suddenly become
a 110 kg (240 lb) force on a
person's arms. An infant should
be secured in an appropriate
restraint.
WARNING
{
Never do this.
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Never put a rear-facing
child restraint in the right front
seat. Secure a rear-facing child
restraint in a rear seat. It is also
better to secure a forward-facing
(Continued)
WARNING (Continued)
child restraint in a rear seat. If you
must secure a forward-facing
child restraint in the right front
seat, always move the front
passenger seat as far back as
it will go.
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