GMC Silverado (2016) Owner's Manual

Silverado/Sierra eAssist Supplement

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

Contents

Introduction . . . . . . . .. . . . . . . .. . . . . . 2

In Brief . . . . . . . . . . . . . . . . . . ..... . . . . 5

Seats and Restraints . . . . . . . . . . . . 7

Instruments and Controls . . . . . . . . 8

Climate Controls . . . . . . . . . . . . . . . . 14

Driving and Operating . . . . . . . . . . 19

Vehicle Care . . . . . . . . . . . . . . . . . . . . 26

Service and Maintenance . . . . . . . 42

Warranty Information . . . . . . . . . . . 44

Index . . . . . . . . . . . . . . . . . . . . . 46

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

2 Introduction

Introduction

The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this supplement including, but not
limited to, GM, the GM logo,
CHEVROLET, the CHEVROLET
Emblem, GMC, the GMC Truck

Litho in U.S.A.
Part No. 23366311 A First Printing

Emblem, SILVERADO, and SIERRA
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.

For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Company” for
Chevrolet and GMC Motor Division
wherever it appears in this manual.

This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.

Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.

Keep this manual in the vehicle for
quick reference.

Canadian Vehicle Owners

A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:

Propriétaires Canadiens

On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:

Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA

©

2016 General Motors LLC. All Rights Reserved.

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

Using this Supplement

This supplement contains
information specific to the unique
components of the vehicle. It does
not explain everything you need to
know about the vehicle. Read this
supplement along with the owner
manual to learn about the vehicle's
features and controls.

Index

A good place to look for what you
need is the Index in back of this
supplement. It is an alphabetical list
of what is in the supplement, and
the page number where you will
find it.

Introduction 3

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

4 Introduction

2 NOTES

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

In Brief 5

In Brief

eAssist Features

eAssist®Overview

eAssist Features

eAssist®Overview . . . . . . . . . . . . . . 5

High Voltage Safety

Information . . . . . . . . . . . . . . . . . . . . 5

Automatic Engine Start/Stop

Feature . . . . . . . . .. . . . . . . . . . . . .. . 6

Regenerative Braking . . . . . . . . . . . 6

Battery ... . . . . . . . . . . . . . . . . . . . . . . . 6

Service . . . . . . . . . . . . . . . . . . . . . . . . . 6

If the vehicle has eAssist, there are
several additional features that
contribute to increased efficiency.

Vehicles with eAssist have an
automatic engine start/stop feature.
This feature saves fuel by shutting
the engine off when the vehicle is
stopped. When the engine shuts off
automatically, all the accessories
will continue to operate normally. In
very hot or cold conditions, the
engine may not shut off. See
Starting the Engine 0 19.

There are two air conditioning
settings available. The comfort
setting maximizes cabin comfort.
The eco setting maximizes
efficiency allowing more frequent,
and longer engine stops than the
comfort setting. See Dual Automatic
Climate Control System 0 14.

This vehicle has a Hill Start Assist
(HSA) feature, which may be useful
when the vehicle is stopped on a
grade. See the Owner Manual.

Vehicles with eAssist include an
AUTO STOP indicator on the
tachometer. See Instrument
Cluster 0 9.

The eAssist system uses a high
voltage battery, which is cooled with
air drawn from the vehicle interior.

The cold air intake for the battery is
on the sides of the center console.
The exhaust for warm air is at the
rear of the console. Do not cover
the intake. See Battery - North
America 0 32.

High Voltage Safety Information

Vehicles with eAssist have a
standard 12-volt battery and a high
voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service.

In emergency situations, first
responders can cut the two clearly
labeled cut points in the engine

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

6 In Brief

compartment to disable the high
voltage battery and air bag systems.
Do not cut the high voltage cable.

Automatic Engine Start/ Stop Feature

Vehicles with eAssist have an
automatic engine stop/start feature.
After the engine is started and has
reached operating temperature, the
auto stop feature may cause the
engine to turn off when the brake
pedal is applied and the vehicle
comes to a complete stop. When
the brake pedal is released, or the
accelerator pedal is applied, the
engine will restart. The engine will
continue to run until the next
auto stop.

AUTO STOP on the tachometer
signifies that the engine is in auto
stop mode. See Tachometer 0 10
for more information. A chime will
sound when the driver door is
opened while in auto stop mode.
Remember to shift to P (Park) and
turn the ignition to LOCK/OFF
before exiting the vehicle.

See Starting the Engine 0 19.

Regenerative Braking

Regenerative braking takes some of
the energy from the moving vehicle
and turns it into electrical energy.
This energy is then stored in the
vehicle's high voltage battery
system, contributing to increased
fuel efficiency.

The system works whenever the
accelerator pedal is released, and
increases the energy captured as
more brake pedal is applied.

Battery

This vehicle has a standard 12-volt
battery. Refer to the replacement
number on the original battery label
when a new standard 12-volt battery
is needed.

Vehicles with eAssist also have a
high voltage battery. Only a trained
service technician with the proper
knowledge and tools should inspect,
test, or replace the high voltage
battery. See your dealer if the high
voltage battery needs service. See
Battery - North America 0 32.

Service

Never try to do your own service on
eAssist components. You can be
injured and the vehicle can be
damaged if you try to do your own
service work. Service and repair of
these high voltage components
should only be performed by a
trained service technician with the
proper knowledge and tools. See
“Doing Your Own Service Work” in
Vehicle Checks of the Owner
Manual.

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

Seats and Restraints 7

Seats and Restraints

Airbag System

What Will You See after an

Airbag Inflates? . . . . . . . .. . . . . . . . 7

Airbag System

What Will You See after an Airbag Inflates?

Vehicles with eAssist have a high
voltage battery and a standard
12-volt battery. If an airbag inflates
or the vehicle has been in a crash,
the vehicle's sensing system may
shut down the high voltage system.
When this occurs, the high voltage
battery is disconnected and the
vehicle is not charging the 12-volt
battery or the electrical system. The
vehicle may start but it shuts down
once the 12-volt battery is depleted.
The airbag readiness light and/or
the 12-volt battery warning light are
displayed. Before the vehicle can be
operated again, it must be serviced
at your dealer.

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

8 Instruments and Controls

Instruments and Controls

Warning Lights, Gauges, and
Indicators

Instrument Cluster . . . . . . . . . . . . . . 9

Tachometer . . . . . . . . . . . . . . . . . . . . 10

Information Displays

Power Flows . . . . . . . ... . . . . . . . . . 10

Energy Information . . . . . . . ... . . . 11

Driver Information

Center (DIC) . . . . . . . . . . . . . . . . . 12

Vehicle Messages

Service Vehicle Messages . . . . . 12

Starting the Vehicle

Messages . . . . . . . . . . . . . . .. . . . . 12

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

Warning Lights, Gauges, and Indicators

Instrument Cluster

English eAssist Shown, Metric Similar

Instruments and Controls 9

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

10 Instruments and Controls

Cluster Menu

The eAssist vehicles have an
additional item in the Settings menu.

Settings

V to select the Settings app.

Press

w or x to scroll through items

Use
in the Settings menu.

Jump Start : The Jump Start
display is used to perform an
on-board jump start for eAssist
vehicles. See “Jump Starting
(On-board with eAssist Only)” in the
Index.

Tachometer

The tachometer displays the engine
speed in revolutions per
minute (rpm).

For eAssist vehicles, when the
ignition is in ON/RUN, the
tachometer indicates the vehicle
status. When pointing to AUTO
STOP, the engine is off but the
vehicle is on and can move. The
engine could auto start at any time.
When the indicator points to OFF,
the vehicle is off.

When the engine is on, the
tachometer will indicate the engine’s
revolutions per minute (rpm). The
tachometer may vary by several
hundred rpm’s, during auto stop
mode, when the engine is shutting
off and restarting.

A slight bump may be felt when the
transmission is determining the
most fuel efficient operating range.

Caution

If the engine is operated with the
rpm’s in the warning area at the
high end of the tachometer, the
vehicle could be damaged, and
the damage would not be covered
by the vehicle warranty. Do not
operate the engine with the rpm’s
in the warning area.

Information Displays

Power Flows

To view the Power Flow screens in
the infotainment display, press

the

[ button on the Home screen.

Then press the FLOW button at the
bottom of the touch screen. These
screens indicate the current
operating condition and the energy
flow between the engine, generator,
and high voltage battery.

Auto Stop - Vehicle is stationary
with battery active and no power is
flowing to the wheels.

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

Instruments and Controls 11

Energy Information

Engine Power - Engine is active
with energy flowing to the wheels.

Engine Idle - Vehicle is stationary
with engine active and no power is
flowing to the wheels.

Engine and Battery Power - Both
the engine and battery are active
with energy flowing to the wheels.

Power Off - No power is flowing to
the wheels.

To view the Consumption History
screen on the infotainment display,

press the
screen. Then touch INFO at the
bottom of the touch screen.

The consumption history graph
shows the average fuel economy
over the last 50 km or 50 mi.

Pressing the reset button will clear
the history data.

[ button on the Home

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

12 Instruments and Controls

Driver Information Center (DIC)

DIC Info Pages

The following is a list of DIC info
page displays for eAssist vehicles.
Some may not be available for your
particular vehicle. Some items may
not be turned on by default but can
be turned on through the Settings
app. See “DIC Info Page Options” in
the owner manual.

Fuel Economy : For eAssist
vehicles, this display may also show
Auto Stop and maximum fuel
economy.

Driver Efficiency Gauge : Assists
in driving efficiently and will vary
based on driver input. To maximize
efficiency, keep the leaf in the solid
green zone in the center of the
gauge. The gauge moves left when
braking and right when accelerating.
When either is done aggressively,
the vehicle is being driven less
efficiently and the gauge will move
further from the center.

Drive Cycle Summary : Displays
the distance traveled and the fuel
economy for that trip.

Vehicle Messages

Service Vehicle Messages

SERVICE VEHICLE SOON

This message is displayed if there is
a problem with the vehicle. Take the
vehicle to your dealer for service.

Starting the Vehicle Messages

JUMP START ACTIVE WAIT TO
START

This message displays while
performing an on-board jump start
of the vehicle. See “Jump Starting
(On-board with eAssist Only).”

JUMP START COMPLETE
ATTEMPT START

This message displays while
performing an on-board jump start
of the vehicle. See “Jump Starting
(On-board with eAssist Only).”

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

JUMP START DISABLED SEE
OWNERS MANUAL

This message displays if there is a
problem with the on-board jump
start system, or if the 12-volt battery
is too low to perform an on-board
jump start. Try using jumper cables
and performing a normal jump start.
See “Jump Starting (On-board with
eAssist Only).” Take the vehicle to
your dealer for service if this
message continues to be displayed.

Instruments and Controls 13

Chevrolet/GMC Silverado/Sierra eAssist Supplement (GMNA-Localizing-U.S./
Canada-9761994) - 2016 - CRC - 2/22/16

14 Climate Controls

Climate Controls

Climate Control Systems

Dual Automatic Climate Control System

Climate Control Systems

Dual Automatic Climate Control

System . . . . . . . . .. . . . . . . . . . . . . . 14

With this system the heating, cooling, and ventilation in the vehicle can be
controlled.

1. Driver Temperature Control

2. A/C (Comfort and Eco Air
Conditioning)

3. Air Delivery Mode Controls

4. Fan Control

5. Defrost

6. Passenger Temperature
Control

7. AUTO (Automatic Operation)

8. Air Recirculation

9. Power Button

10. Rear Window Defogger

11. SYNC (Synchronized
Temperature)