GMC SIERRA DENALI 2500HD 2014, SIERRA DENALI 3500HD 2014 Owner Manual

Black plate (1,1)
GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
2014 GMC Sierra Denali 2500HD and 3500HD M
In Brief . . . .. . .. . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-22
Keys, Doors, and
Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security . . . . . . . . . . . . . . . . 2-9
Exterior Mirrors . . . . . . . . . . . . . . . 2-12
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-17
Child Restraints . . . . . . . . . . . . . . 3-31
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-27
Vehicle Messages . . . . . . . . . . . . 5-35
Vehicle Personalization . . . . . . . 5-44
Universal Remote System . . . . 5-52
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-8
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio Players . . . . . . . . . . . . . . . . 7-18
Rear Seat Infotainment . . . . . . . 7-39
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-50
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . 7-57
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents. . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-22
Engine Exhaust . . . . . . . . . . . . . . 9-30
Automatic Transmission . . . . . . 9-31
Drive Systems . . . . . . . . . . . . . . . . 9-35
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-40
Ride Control Systems . . . . . . . . 9-42
Cruise Control . . . . . . . . . . . . . . . . 9-45
Object Detection Systems . . . . 9-48
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-59
Conversions and Add-Ons . . . 9-80
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-30
Electrical System . . . . . . . . . . . . 10-33
Wheels and Tires . . . . . . . . . . . 10-41
Jump Starting . . . . . . . . . . . . . . . 10-75
Black plate (2,1)
GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
2014 GMC Sierra Denali 2500HD and 3500HD M
Towing . . . . . . . . . . . . . . . . . . . . . . 10-80
Appearance Care . . . . . . . . . . . 10-85
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview. . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 4/16/13

Introduction iii

This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.
The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, GMC, the GMC Truck Emblem, SIERRA, and DENALI are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.
Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name General Motors of Canada Limitedfor GMC Division wherever it appears in this manual.
If the vehicle has the Duramax Diesel engine, see the Duramax diesel supplement for additional and specific information on this engine.
Keep this manual in the vehicle for quick reference.
Litho in U.S.A. Part No. 23159033 A First Printing

Canadian Vehicle Owners

Propriétaires Canadiens
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse savant:
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive
®
Plymouth, MI 48170

Using this Manual

To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
©
2013 General Motors LLC. All Rights Reserved.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
iv Introduction

Danger, Warnings, and Cautions

Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
Warning or Caution indicates a hazard that could result in injury or death.
These mean there is something that could hurt you or other people.
Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.
A circle with a slash through it is a safety symbol which means Do Not,” “Do not do this,or Do not let this happen.
{
Warning

Symbols

The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : This symbol is shown when
you need to see your owner manual for additional instructions or information.
* : This symbol is shown when
you need to see a service manual for additional instructions or information.
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index.
0 : Adjustable Pedals 9 : Airbag Readiness Light # : Air Conditioning
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
Introduction v
! : Antilock Brake System (ABS)
% : Audio Steering Wheel Controls
or OnStar
®
$ : Brake System Warning Light " : Charging System
I : Cruise Control
B : Engine Coolant Temperature
O : Exterior Lamps
# : Fog Lamps
. : Fuel Gauge
+ : Fuses
3 : Headlamp High/Low-Beam
Changer
( : Heated Steering Wheel j : LATCH System Child
Restraints
* : Malfunction Indicator Lamp : : Oil Pressure
g : Outside Power Foldaway
Mirrors
O : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor
_ : Tow/Haul Mode d : Traction Control/StabiliTrak
M : Windshield Washer Fluid
®
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7142957) - 2014 - CRC 1st Edition - 3/28/13
vi Introduction
2 NOTES
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-1

In Brief

Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start .. . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-7
Heated and Ventilated
Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Head Restraint Adjustment . . . . 1-7
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Throttle and Brake Pedal
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-13
Four-Wheel Drive . . . . . . . . . . . . 1-14
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-15
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-16
Bluetooth
Steering Wheel Controls . . . . . 1-17
Cruise Control . . . . . . . . . . . . . . . 1-18
Navigation System . . . . . . . . . . . 1-18
®
. . . . . . . . . . . . . . . . . . . 1-17
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-18
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-19
Ultrasonic Parking Assist . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-20
Universal Remote System . . . 1-20
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-20
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-21
Tire Pressure Monitor . . . . . . . . 1-22
Engine Oil Life System . . . . . . 1-22
E85 or FlexFuel . . . . . . . . . . . . . . 1-23
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-23
®
OnStar
. . . . . . . . . . . . . . . . . . . . . 1-23
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
1-2 In Brief

Instrument Panel

United States Version Shown; Canada Similar
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-3
A. Air Vents on page 8-7.
B. Turn and Lane-Change Signals
on page 6-5.
Windshield Wiper/Washer on page 5-5.
C. Instrument Cluster on
page 5-12.
D. Hazard Warning Flashers on
page 6-5.
E. Shift Lever. See Automatic
Transmission on page 9-31.
F. Tow/Haul Mode on page 9-34 (If
Equipped).
G. Driver Information Center (DIC)
Buttons. See Driver Information Center (DIC) on page 5-27.
H. Infotainment on page 7-1.
I. Exterior Lamp Controls on
page 6-1.
J. Integrated Trailer Brake
Controller (If Equipped). See Trailer Towing on page 9-62.
K. Dome Lamps on page 6-7.
L. Data Link Connector (DLC) (Out
of View). See Malfunction Indicator Lamp on page 5-20.
M. Cruise Control on page 9-45.
Heated Steering Wheel Button (If Equipped). See Heated Steering Wheel on page 5-4.
N. Hood Release. See Hood on
page 10-4.
O. Parking Brake on page 9-41.
P. Steering Wheel Adjustment on
page 5-2.
Q. Horn on page 5-5.
R. Steering Wheel Controls on
page 5-2.
S. Dual Automatic Climate Control
System on page 8-1.
T. Power Outlets on page 5-9.
Cigarette Lighter (If Equipped). See Ashtrays on page 5-10 and Cigarette Lighter on page 5-10.
U. StabiliTrak
®
System on
page 9-42.
Pedal Adjust Control. See
Adjustable Throttle and Brake Pedal on page 9-23.
Ultrasonic Parking Assist on page 9-48 (If Equipped).
Exhaust Brake (If Equipped). See Brakesin the Duramax diesel supplement.
V. Passenger Airbag Off Control (If
Equipped). See Passenger Sensing System on page 3-25.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
1-4 In Brief

Initial Drive Information

This section provides a brief overview about some of the important features that may or may not be on your specific vehicle.
For more detailed information, refer to each of the features which can be found later in this owner manual.

Remote Keyless Entry (RKE) System

The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle.
K : Press to unlock the driver door.
Press
K again within three seconds
to unlock all remaining doors.
Q : Press to lock all doors. Lock
and unlock feedback can be personalized. See Vehicle Personalization on page 5-44.
L : Press and release to locate
the vehicle. Press more than two seconds to sound the
panic alarm. Press cancel the panic alarm.
L and hold for
L again to
See Keys on page 2-1 and Remote Keyless Entry (RKE) System Operation on page 2-2.

Remote Vehicle Start

If equipped, the engine can be started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the vehicle.
2. Press and release
3. Immediately, press and hold for at least four seconds or until the turn signal lamps flash.
When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on.
The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.
Q.
/
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-5
Canceling a Remote Start
To cancel a remote start, do one of the following:
.
Aim the RKE transmitter at the vehicle and press and hold
until the parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the vehicle on and then back off.
See Remote Vehicle Start on page 2-4.
/
Power Door Locks
Press Q or K on the RKE transmitter. See Remote Keyless
Entry (RKE) System Operation on page 2-2.

Door Locks

There are several ways to lock and unlock the vehicle.
From outside, use the Remote Keyless Entry (RKE) transmitter or the key in the driver door.
From inside, use the power door locks or the manual door locks. To lock or unlock the door with the manual locks, push down or pull up on the manual lock knob.
Q : Press to lock the doors. K : Press to unlock the doors.
See Door Locks on page 2-6.

Windows

The driver door has switches that control all windows; the passenger door switch only controls that window. The power windows work when the ignition is in ON/RUN or ACC/ACCESSORY, or in Retained Accessory Power (RAP). See
Retained Accessory Power (RAP) on page 9-27.
Press the switch to lower the window. Pull the switch up to raise it. See Windows on page 2-14 and Power Windows on page 2-15.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
1-6 In Brief

Seat Adjustment

To adjust the seat:
.
Move the seat forward or rearward by sliding the control forward or rearward.
.
Raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down.
.
Raise or lower the entire seat by moving the entire control up or down.
See Power Seat Adjustment on page 3-3.
Lumbar Adjustment
To adjust the lumbar support:
.
Press and hold the front or rear of the control to increase or decrease lumbar support.
.
Press and hold the top or bottom of the control to raise or lower the height of the support.
See Lumbar Adjustment on page 3-4.
Reclining Seatbacks
To adjust the seatback:
.
Tilt the top of the control rearward to recline.
.
Tilt the top of the control forward to raise.
See Reclining Seatbacks on page 3-4.
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7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-7

Memory Features

The controls on the driver door are used to program and recall memory settings for the driver seat, outside mirrors, and the adjustable throttle and brake pedals, if available.
See Memory Seats on page 3-5 and
Vehicle Personalization on page 5-44.

Heated and Ventilated Seats

The buttons are on the front doors.
H : Press to cool the seat. I : Press to heat the
seatback only.
J : Press to heat the seat and
seatback.
Press the button once for the highest setting. With each press of the button, the seat will change to the next lower setting, and then to
the off setting. The lights indicate three for the highest setting and one for the lowest.
See Heated and Ventilated Front Seats on page 3-6.

Head Restraint Adjustment

Do not drive until the head restraints for all occupants are installed and adjusted properly.
To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position.
See Head Restraints on page 3-2 and Power Seat Adjustment on page 3-3.
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7142957) - 2014 - CRC 1st Edition - 3/28/13
1-8 In Brief

Safety Belts

Passenger Sensing System

The passenger sensing system, if equipped, turns off the front outboard passenger frontal airbag under certain conditions. No other airbag is affected by the passenger sensing system.
If the vehicle has one of the indicators pictured in the following illustrations, then the vehicle has a passenger sensing system for the right front passenger position.
Refer to the following sections for important information on how to use safety belts properly.
.
Safety Belts on page 3-8.
.
How to Wear Safety Belts Properly on page 3-10.
.
Lap-Shoulder Belt on page 3-10.
.
Lower Anchors and Tethers for Children (LATCH System) on page 3-39.
The passenger airbag status indicator, if equipped, will be visible on the overhead console when the vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on page 3-25 for important information.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-9

Mirror Adjustment

Exterior Mirrors
Mirror Adjustment
1. Press (A) or (B) to select the driver or passenger side mirror.
2. Press the arrows on the control pad to move the mirror up, down, right, or left.
3. Press the opposite side to get the control pad to a neutral position.
Power Folding Mirrors
To fold the mirrors:
1. Press (C) to fold the mirrors out to the driving position.
2. Press (D) to fold the mirrors in to the folded position.
See Power Mirrors on page 2-12.
Automatic Dimming Mirror
The driver outside mirror automatically dims for the glare of the headlamps from behind.
Heated Mirrors
The heated outside rearview mirrors turn on when the rear window defogger is on.
1 to heat the mirrors.
Press
See Rear Window Defoggerunder
Dual Automatic Climate Control System on page 8-1.
Park Tilt Mirrors
If the vehicle has the memory package, the exterior mirrors tilt to a preselected position when the
vehicle is in R (Reverse). This feature lets the driver view the curb when parallel parking. The mirrors return to the original position when the vehicle is shifted out of R (Reverse), or the ignition is turned off or to OFF/LOCK.
This feature can be programmed through the Driver Information Center (DIC). See Vehicle Personalization on page 5-44.
Interior Mirror
Adjustment
Hold the rearview mirror in the center and move it to view the area behind the vehicle.
Automatic Dimming Rearview Mirror
The mirror will automatically reduce the glare from the headlamps from behind. The dimming feature comes on each time the vehicle is started.
See Automatic Dimming Rearview Mirror on page 2-14.
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1-10 In Brief

Steering Wheel Adjustment

To adjust the steering wheel:
1. Hold the steering wheel and pull the lever.
2. Move the steering wheel up or down.
3. Release the lever to lock the wheel in place.
Do not adjust the steering wheel while driving.

Throttle and Brake Pedal Adjustment

On vehicles with this feature, you can change the position of the throttle and brake pedals.
The control used to adjust the pedals is located on the instrument panel below the climate control system.
Press the bottom of the control to move the pedals closer. Press the top of the control to move the pedals away.
See Adjustable Throttle and Brake Pedal on page 9-23.

Interior Lighting

Dome Lamps
The dome lamps are located in the overhead console.
They come on when any door is opened and turn off after all the doors are closed.
Turn the instrument panel brightness knob located below the dome lamp override button, clockwise to the farthest position to manually turn on the dome lamps. The dome lamps remain on until the knob is turned counterclockwise.
Dome Lamp Override
The dome lamp override button is located next to the exterior lamps control.
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7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-11
k : Press the button in and the
dome lamps remain off when a door is opened. Press the button again to return it to the extended position so that the dome lamps come on when a door is opened.
Reading Lamps
For vehicles with reading lamps in the overhead console, press the button located next to the lamp to turn it on or off.
The vehicle may also have reading lamps in other locations. The lamps are fixed and cannot be adjusted.
For more information about interior lamps, see:
.
Dome Lamps on page 6-7.
.
Reading Lamps on page 6-7.
.
Instrument Panel Illumination Control on page 6-6.

Exterior Lighting

The exterior lamp control is on the instrument panel to the left of the steering wheel.
There are four positions.
O : Turns off the automatic
headlamps and Daytime Running Lamps (DRL). Turn the headlamp
control to the off position again to turn the automatic headlamps or DRL back on.
For vehicles first sold in Canada, the off position will only work when the vehicle is shifted into P (Park).
AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, roof marker lamps (if equipped), and license plate lamps.
; : Turns on the parking lamps,
taillamps, instrument panel lights, roof marker lamps (if equipped), and license plate lamps.
5 : Turns on the headlamps,
parking lamps, taillamps, instrument panel lights, roof marker lamps (if equipped), and license plate lamps.
See:
.
Exterior Lamp Controls on page 6-1
.
Daytime Running Lamps (DRL) on page 6-3
.
Fog Lamps on page 6-6
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1-12 In Brief

Windshield Wiper/Washer

9 : Turns the windshield
wipers off.
6 : Turn the band up for more
frequent wipes or down for less frequent wipes.
w : Slow wipes. 1 : Fast wipes.
The front wiper control is located on the turn and lane-change lever.
The windshield wipers are controlled by turning the band with
z on it.
8 : For a single wipe, turn to 8 ,
then release. For several wipes, hold the band on
8 longer.
L : Push the paddle at the top of
the lever to spray washer fluid on the windshield.
See Windshield Wiper/Washer on page 5-5.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-13

Climate Controls

The heating, cooling, and ventilation in the vehicle can be controlled with this system.
Dual Automatic Climate Control System
A. Driver and Passenger
Temperature Controls
B. Fan Control
C. AUTO (Automatic Operation)
D. Defrost
E. Recirculation
F. Outside Air
G. Air Delivery Mode Control
H. Display
I. Power Button
J. Rear Window Defogger
K. Air Conditioning
L. PASS (Passenger)
See Dual Automatic Climate Control System on page 8-1.

Transmission

Range Selection Mode
The Range Selection Mode button is located on the shift lever.
To enable Range Selection:
1. Move the column shift lever to the M (Manual) position. The current range will appear next to the M. This is the highest possible range with all lower gears accessible. As an example, when 5 (Fifth) gear is selected, 1 (First) through 5 (Fifth) gears are available.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
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1-14 In Brief
2. Press the plus/minus buttons to select the range of gears for current driving conditions. See Manual Mode on page 9-33.
While using Range Selection Mode, cruise control and the Tow/Haul mode can be used.
Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9-34.

Four-Wheel Drive

If the vehicle has Four-Wheel Drive, you can send the engine's driving power to all four wheels for extra traction.
Electronic Transfer Case
The transfer case knob is located next to the steering column.
You can choose among four driving settings:
2
m (Two-Wheel Drive High): This
setting is used for driving in most street and highway situations.
4
m (Four-Wheel Drive High): Use
the Four-Wheel Drive High position when extra traction is needed, such as on snowy or icy roads or in most off-road situations.
4
n (Four-Wheel Drive Low): This
setting sends maximum power to all four wheels. You might choose Four-Wheel Drive Low while driving off-road in deep sand, deep mud, deep snow, and while climbing or descending steep hills.
N (Neutral): Shift the vehicle's transfer case to N (Neutral) only when towing the vehicle. See
Recreational Vehicle Towing on page 10-80 or Towing the Vehicle on page 10-80 for more information.
See Four-Wheel Drive on page 9-35.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-15

Vehicle Features

Radio(s)

Radio with USB, CD, and DVD (MP3)
O : Press to turn the system on
and off. Turn to increase or decrease the volume.
BAND: Press to choose between FM, AM, or SiriusXM
®
, if equipped.
f : Turn to manually select radio
stations or press to set the bass or treble.
© SEEK or ¨ SEEK: Seek or scan
stations.
4 : Press to switch the display
between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS or SiriusXM station; or CD, MP3, or WMA song. If information is available during SiriusXM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, NO INFOdisplays.
For more information about these and other radio features, see Operation on page 7-8.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
1-16 In Brief
For vehicles with a Rear Seat Entertainment System (RSE) and Rear Seat Audio System (RSA), see
Rear Seat Entertainment (RSE) System on page 7-39 and Rear Seat Audio (RSA) System on page 7-48 for more information.
Storing Radio Stations
A maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM, FM, or SiriusXM stations.
For more information, see Storing Radio Stationsin AM-FM Radio on page 7-11.
Setting the Clock
To set the time and date:
1. Turn the ignition key to ACC/ ACCESSORY or ON/RUN, then
press
O , to turn the radio on.
2. Press
3. Press the softkey located under
4. To increase or decrease the time
For detailed instructions on setting the clock for the vehicle's specific audio system, see Clock on page 5-7.
H to display HR, MIN,
MM, DD, and YYYY (hour, minute, month, day, and year).
any one of the labels to be changed.
or date, turn counter-clockwise.
f clockwise or

Satellite Radio

SiriusXM®is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. SiriusXM satellite radio has a wide
variety of programming and commercial-free music, coast to coast, and in digital-quality sound.
A fee is required to receive the SiriusXM service.
For more information, refer to:
.
www.siriusxm.com or call 1-866-635-2349 (U.S.)
.
www.xmradio.ca or call 1-877-209-0079 (Canada)
See Satellite Radio on page 7-13.

Portable Audio Devices

This vehicle may have an auxiliary input located on the radio faceplate and a USB port located in the center console or on the instrument panel. External devices such as an iPod laptop computer, MP3 player, CD changer, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system.
®
,
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-17
See Using the Auxiliary Input Jack and Using the USB Portin Auxiliary Devices on page 7-34.
Bluetooth
If equipped with a Bluetooth system, it allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicles audio system and controls.
The Bluetooth-enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, see www.gm.com/bluetooth and Bluetooth on page 7-50.
®

Steering Wheel Controls

If available, some audio controls can be adjusted at the steering wheel.
w : Press to go to the next favorite
radio station, track on a CD, or folder on an iPod device.
®
or USB
c / x : Press to go to the
previous favorite radio station, track on a CD, or folder on an iPod USB device. Press to reject an incoming call, or to end a call.
®
or
b / g : Press to silence the vehicle
speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with
®
OnStar if equipped.
+
SRCE: Press to switch between the radio and CD, and for equipped vehicles, the DVD, front auxiliary, and rear auxiliary.
or Bluetooth systems,
e : Press to increase volume.
e : Press to decrease volume.
¨ : Press to seek the next radio
station, the next track or chapter while sourced to the CD or DVD slot, or to select tracks and folders on an iPod or USB device.
For more information, see Steering Wheel Controls on page 5-2.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
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1-18 In Brief

Cruise Control

[ : Press to disengage cruise
control without erasing the set speed from memory.
See Cruise Control on page 9-45.

Navigation System

If the vehicle has a navigation system, there is a separate infotainment manual that includes information on the radio, audio players, and navigation system.
The navigation system provides detailed maps of most major
T : Press to turn the system on
or off. The indicator light is on when cruise control is on and turns off when cruise control is off.
+ RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate.
SET : Press to set the speed and activate cruise control or make the vehicle decelerate.
freeways and roads. After a destination has been set, the system provides turn-by-turn instructions for reaching the destination. In addition, the system can help locate a variety of points of interest (POIs), such as banks, airports, restaurants, and more.

Driver Information Center (DIC)

The DIC display is located at the bottom of the instrument panel cluster. It shows the status of many vehicle systems and enables access to the personalization menu.
The DIC buttons are located on the instrument panel, next to the steering wheel.
3 : Press this button to display
the odometer, trip odometer, fuel range, average economy, fuel used, timer, and transmission temperature.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
In Brief 1-19
The compass and outside air temperature will also be shown in the display. The temperature will be shown in °C or °F depending on the units selected.
T : Press this button to display
the oil life, units, tire pressure readings for vehicles with the Tire Pressure Monitor System (TPMS), trailer brake gain and output information for vehicles with the Integrated Trailer Brake Control (ITBC) system, engine hours, compass zone setting, and compass recalibration.
U : Press this button to customize
the feature settings on your vehicle. See Vehicle Personalization on page 5-44 for more information.
V : Press this button to set or reset
certain functions and to turn off or acknowledge messages on the DIC.
Some vehicles do not have the buttons shown, however some of the menus can be viewed by using the trip odometer reset stem.
For more information, see Driver
Information Center (DIC) on page 5-27.
Vehicle Customization
Some vehicle features can be programmed by using the DIC buttons next to the steering wheel. These features include:
.
Language
.
Door Lock and Unlock Settings
.
RKE Lock and Unlock Feedback
.
Lighting
.
Chime Volume
.
Memory Features
See Vehicle Personalization on page 5-44.

Rear Vision Camera (RVC)

If available, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into
R (Reverse). This is displayed on the inside rearview mirror or the navigation screen, if equipped.
To clean the camera lens, near the tailgate handle, rinse it with water and wipe it with a soft cloth.
For more information, see Rear Vision Camera (RVC) on page 9-49.

Ultrasonic Parking Assist

If available, this system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). URPA uses audible beeps to provide distance and system information.
Keep the sensors on the vehicle's rear bumper clean to ensure proper operation.
See Ultrasonic Parking Assist on page 9-48.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
1-20 In Brief

Power Outlets

Accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player.
There are two accessory power outlets on the instrument panel, one inside the center floor console, and one on the rear of the center floor console.
To access the accessory power outlet inside the center floor console, press the button on the side of the console door. See
Center Console Storage on page 4-1 for more information.
Remove the cover to access and replace when not in use.
See Power Outlets on page 5-9.

Universal Remote System

Vehicles with the Universal Remote System will have these buttons located in the headliner.
This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices.
Read the instructions completely before attempting to program the transmitter. Because of the steps involved, it may be helpful to have another person assist with programming the transmitter.
See Universal Remote System on page 5-52.

Sunroof

A. Open or Close
B. Vent
On vehicles with a sunroof, the sunroof only operates when the ignition is in ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9-27.
Vent: From the closed position, press the rear of switch (B) to vent the sunroof.
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Open/Close: To open the sunroof,
press and hold switch (A) until the sunroof reaches the desired position. Press and hold the front of switch (A) to close it.
Express-Open/Express-Close: To express-open the sunroof, fully press and release the rear of switch (A) until the sunroof reaches the desired position. To express-close the sunroof, fully press and release the front of switch (A). Press the switch again to stop it.
When the sunroof is opened, an air deflector will automatically raise. The air deflector will retract when the sunroof is closed.
The sunroof also has a sunshade which can be pulled forward to block sun rays. The sunshade must be opened and closed manually.
If an object is in the path of the sunroof while it is closing, the anti-pinch feature will detect the object and stop the sunroof.
See Sunroof (Crew Cab) on page 2-17.

Performance and Maintenance

StabiliTrak®System

If equipped, the vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is started.
.
To turn off traction control, press and release
panel. The appropriate DIC message displays. See Ride
Control System Messages on page 5-39.
.
To turn off both traction control and StabiliTrak, press and hold
g until g illuminates and the
appropriate DIC message displays. See Ride Control System Messages on page 5-39.
g on the instrument
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1-22 In Brief
.
Press and release g again to turn on both systems.
For more information, see
StabiliTrak
®
System on page 9-42.

Tire Pressure Monitor

This vehicle may have a Tire Pressure Monitor System (TPMS).
The low tire pressure warning light alerts to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 9-14. The warning light will remain on until the tire pressure is corrected.
The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure.
The TPMS does not replace normal monthly tire maintenance. Maintain the correct tire pressures.
See Tire Pressure Monitor System on page 10-52.

Engine Oil Life System

The engine oil life system calculates engine oil life based on vehicle use and, on most vehicles, displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.
Resetting the Oil Life System
To reset the Engine Oil Life System on most vehicles:
1. Display OIL LIFE REMAINING on the DIC. If the vehicle does not have DIC buttons, the vehicle must be in P (Park) to access this display.
2. Press and hold the SET/RESET button on the DIC, or the trip odometer reset stem if the vehicle does not have DIC buttons, for more than five seconds. The oil life will change to 100%.
On all vehicles, the Engine Oil Life System can be reset as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. Display OIL LIFE REMAINING on the DIC. If the display shows 100%, the system is reset.
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GMC Sierra Denali 2500HD and 3500HD (GMNA-Localizing-U.S./Canada-
7142957) - 2014 - CRC 1st Edition - 3/28/13
See Engine Oil Life System on page 10-9.

E85 or FlexFuel

Vehicles with a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See E85 or FlexFuel on page 9-56. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9-54.

Driving for Better Fuel Economy

Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible.
.
Avoid fast starts and accelerate smoothly.
.
Brake gradually and avoid abrupt stops.
.
Avoid idling the engine for long periods of time.
.
When road and weather conditions are appropriate, use cruise control.
.
Always follow posted speed limits or drive more slowly when conditions require.
.
Keep vehicle tires properly inflated.
.
Combine several trips into a single trip.
.
Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size.
.
Follow recommended scheduled maintenance.
In Brief 1-23

Roadside Assistance Program

U.S.: 1-888-881-3302
TTY Users (U.S. Only): 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new GMC, you are automatically enrolled in the Roadside Assistance program.
See Roadside Assistance Program on page 13-5.
OnStar
If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 14-1.
®
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1-24 In Brief
2 NOTES
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