Service
Fuel
Checking Things Under the Hood
Rear Axle
Four-Wheel Drive
Front Axle
Bulb Replacement
Windshield Wiper Blade Replacement
Tires
Appearance Care
Vehicle Identification
Electrical System
Capacities and Specifications
Maintenance Schedule
Maintenance Schedule
Customer Assistance and Information
Customer Assistance and Information
Reporting Safety Defects
A French language copy of this manual can be obtained
from your dealer or from:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
GENERAL MOTORS, GM, the GM Emblem, GMC,
the GMC Truck Emblem and the names ENVOY, and
DENALI are registered trademarks of General Motors
Corporation.
This manual includes the latest information at the time it
was printed. We reserve the right to make changes
after that time without further notice. For vehicles first
sold in Canada, substitute the name “General Motors
of Canada Limited” for GMC whenever it appears in
this manual.
Keep this manual in the vehicle, so it will be there if
it is needed while you are on the road. If the vehicle is
sold, leave this manual the vehicle.
Litho in U.S.A.
Part No. 05ENVOY B First Edition
ii
How to Use This Manual
Many people read the owner manual from beginning to
end when they first receive their new vehicle. If this
is done, it can help you learn about the features
and controls for the vehicle. Pictures and words work
together in the owner manual to explain things.
Index
A good place to quickly locate information about the
vehicle is the Index in the back of the manual. It is
an alphabetical list of what is in the manual and
the page number where it can be found.
2004 General Motors Corporation. All Rights Reserved.
Safety Warnings and Symbols
There are a number of safety cautions in this book. We
use a box and the word CAUTION to tell about things
that could hurt you if you were to ignore the warning.
{CAUTION:
These mean there is something that could hurt
you or other people.
In the caution area, we tell you what the hazard is.
Then we tell you what to do to help avoid or reduce
the hazard. Please read these cautions. If you do not,
you or others could be hurt.
You will also find a circle
with a slash through it in
this book. This safety
symbol means “Do Not,”
“Do Not do this” or
“Do Not let this happen.”
iii
Vehicle Damage Warnings
Vehicle Symbols
Also, in this manual you will find these notices:
Notice: These mean there is something that could
damage your vehicle.
A notice tells about something that can damage the
vehicle. Many times, this damage would not be covered
by your vehicle’s warranty, and it could be costly. But
the notice will tell what to do to help avoid the damage.
When you read other manuals, you might see
CAUTION and NOTICE warnings in different colors
or in different words.
There are also warning labels on the vehicle. They use
the same words, CAUTION or NOTICE.
iv
The vehicle has components and labels that use
symbols instead of text. Symbols are shown along
with the text describing the operation or information
relating to a specific component, control, message,
gage, or indicator.
If you need help figuring out a specific name of a
component, gage, or indicator, reference the
following topics:
• Seats and Restraint Systems in Section 1
• Features and Controls in Section 2
• Instrument Panel Overview in Section 3
• Climate Controls in Section 3
• Warning Lights, Gages, and Indicators in Section 3
• Audio System(s) in Section 3
• Engine Compartment Overview in Section 5
These are some examples of symbols that may be found on the vehicle:
v
✍ NOTES
vi
Section 1Seats and Restraint Systems
Front Seats ......................................................1-3
Restraint System Check ..................................1-67
Checking the Restraint Systems ......................1-67
Replacing Restraint System Parts
After a Crash ............................................1-68
Front Seats
Manual Seats
{CAUTION:
You can lose control of the vehicle if you try to
adjust a manual driver’s seat while the vehicle
is moving. The sudden movement could startle
and confuse you, or make you push a pedal
when you do not want to. Adjust the driver’s
seat only when the vehicle is not moving.
Lift the bar located under the front of the seat to
unlock it. Slide the seat to where you want it and
release the bar. Try to move the seat with your body
to be sure the seat is locked in place.
1-3
Power Seats
If you have this feature, the power seat controls are
located on the outboard side of the front seat cushions.
The horizontal control adjusts the seat cushion and
the vertical control adjusts the seatback.
• Move the front of the seat control up or down to
adjust the front portion of the cushion.
• Move the rear of the seat control up or down to
adjust the rear portion of the cushion.
• Lift up or push down on the center of the seat
control to move the entire seat up or down.
• To move the seat forward or rearward, slide the
seat control forward or rearward.
• To recline the seatback, press the vertical control
rearward. To raise the seatback, press the vertical
control forward. See Reclining Seatbacks onpage 1-7 for more information.
1-4
Manual Lumbar
Power Lumbar
If your vehicle has this
feature, there is a knob
located on the outboard
side of the driver’s seat.
Turn the knob counterclockwise to increase lumbar
support and clockwise to decrease lumbar support.
Your vehicle may have this feature.
The control is located
on the outboard side
of the seat cushion.
To increase or decrease support, hold the control
forward or rearward. Keep in mind that as your
seating position changes, as it may during long trips,
so should the position of your lumbar support.
Adjust the seat as needed.
1-5
Heated Seats
Your vehicle may have
heated front seats. The
buttons used to control this
feature are located on
the front door armrests.
The engine must be
running for the heated
seat feature to work.
To heat the entire seat, press the horizontal button with
the heated seat symbol. Press the button repeatedly
to cycle through the temperature settings of high,
medium, low and off. The indicator lights above the
button will glow to designate the level of heat selected:
three for high, two for medium, and one for low.
The low setting warms the seatback and seat cushion
until the seat temperature is near body temperature. The
medium and high settings heat the seatback and seat
cushion to a slightly higher temperature. You will be able
to feel heat in about two minutes.
To heat only the seatback, press the button with the
words BACK ONLY. An indicator light on the switch
will glow to designate that only the seatback is being
heated. Additional presses will cycle through the
heat levels for the seatback only. Press the horizontal
button again to heat the whole seat.
The feature will shut off automatically when the ignition
is turned off.
1-6
Reclining Seatbacks
If your vehicle has a manual recliner, lift the lever
located on the outboard side of the seat and push the
seatback rearward to recline the seatback. To return
the seatback to the normal position, lift the lever without
pushing rearward on the seatback and the seatback
will move forward.
If your vehicle has
power seats, the power
reclining seatback
control is located on
the outboard side of
the front seat cushions.
Press the control rearward
to recline the seatback.
Press the control forward
to raise the seatback.
1-7
But do not have a seatback reclined if your vehicle is
moving.
{CAUTION:
Sitting in a reclined position when your vehicle
is in motion can be dangerous. Even if you
buckle up, your safety belts cannot do their
job when you are reclined like this.
The shoulder belt cannot do its job. In a crash,
you could go into it, receiving neck or other
injuries.
The lap belt cannot do its job either. In a crash
the belt could go up over your abdomen. The
belt forces would be there, not at your pelvic
bones. This could cause serious internal
injuries.
For proper protection when the vehicle is in
motion, have the seatback upright. Then sit
well back in the seat and wear your safety belt
properly.
1-8
Head Restraints
Adjust your head restraint so that the top of the
restraint is closest to the top of your head. This position
reduces the chance of a neck injury in a crash.
The head restraints lock into place when raised.
To release the head restraint and lower it, press the
tab located on the top of the seatback.
Rear Seats
Rear Seat Operation
Envoy/Envoy Denali
Your vehicle may have a folding rear seat which lets
you fold the seatbacks down for more cargo space.
Pull up on the loop located where the seat cushion
meets the seatback to fold the seat cushion up and
out of the way. This will allow the seatback to fold flat
and increase the cargo area.
1-9
The rear seatback
levers are located on
the outboard side of
the rear seatbacks.
Pull the seatback toward you as you lift up on the lever.
The head restraint will automatically fold out of the
way when the seatback is folded down.
To raise the seatbacks, lift up the seatbacks and
push on them until they lock into the upright position.
Push and pull on the seatbacks to make sure that
they are latched securely. Then fold the bottom seat
cushion back into place.
To return the head restraint to the upright position,
reach behind the seat and pull the restraint up until it
locks into place. Push and pull on the head restraint to
make sure that it is latched securely.
1-10
Envoy XL and Envoy XL Denali
The second row seat is a 65/35 split seat which may
be folded and tumbled. Use this feature for gaining
access to the third row seats.
To fold and tumble the second row seat(s), do the
following:
1. Push the head restraints fully down.
2. Fold the seatback flat
on the seat by pulling
up on the front part
of the lever. The lever
is located on the
outboard side of the
seat indicated with
a 1 on the handle
cover and side of the
seatback.
3. Release the rear set of seat hooks from the floor
pins by pulling up on the rear part of the lever
indicated witha2onthehandle cover and the
side of the seatback. This enables the seat to be
tumbled forward.
Returning the Seats to an Upright Position
Do the following:
1. Guide the seat to the floor to engage the seat
hooks with the floor pins.
2. Try to raise the seat to check that it is locked down.
3. Pull the seatback up to return it to the upright
position.
Entry/Exit to/from the Third Row Seat
To enter the third row seat, you must fold and tumble
the second row seat following the instructions given
previously.
If you are exiting the third row with no assistance, do
the following.
1. Pull the handle on the center of the second row
seatback down to release and fold the seatback.
2. Reach around to the side of the second row seat
and pull the back of the seat lever up to tumble
the entire seat.
Be sure to return the seat to the upright position when
you are finished. Never use the third row seat as a
seating position while the second row is folded
and tumbled.
1-11
Folding the Third Row Seats
1. Pull up on the handle located on the bottom of the
seat cushion to release the seat cushion.
2. Lift up the seat, and then pull it forward.
3. Fold the seatback forward until it is flat.
4. Unhook the elastic loop on the back of the seatback.
5. Flip the panel located on the back of the seatback
forward to make a flat surface.
Returning the Seat(s) to an Upright
Position
To return the seat to its original position, reverse the
steps listed previously in folding the third row seats.
Safety Belts
Safety Belts: They Are for Everyone
This part of the manual tells you how to use safety
belts properly. It also tells you some things you should
not do with safety belts.
{CAUTION:
Do not let anyone ride where he or she can
not wear a safety belt properly. If you are in a
crash and you are not wearing a safety belt,
your injuries can be much worse. You can hit
things inside the vehicle or be ejected from it.
You can be seriously injured or killed. In the
same crash, you might not be, if you are
buckled up. Always fasten your safety belt,
and check that your passengers’ belts are
fastened properly too.
1-12
{CAUTION:
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are more
likely to be seriously injured or killed. Do not
allow people to ride in any area of your vehicle
that is not equipped with seats and safety
belts. Be sure everyone in your vehicle is in
a seat and using a safety belt properly.
Your vehicle has a light
that comes on as a
reminder to buckle up.
See Safety Belt ReminderLight on page 3-34.
In most states and in all Canadian provinces, the law
says to wear safety belts. Here is why: They work.
You never know if you will be in a crash. If you do have
a crash, you do not know if it will be a bad one.
A few crashes are mild, and some crashes can be so
serious that even buckled up, a person would not
survive. But most crashes are in between. In many of
them, people who buckle up can survive and sometimes
walk away. Without belts they could have been badly
hurt or killed.
After more than 30 years of safety belts in vehicles,
the facts are clear. In most crashes buckling up
does matter...a lot!
1-13
Why Safety Belts Work
When you ride in or on anything, you go as fast as
it goes.
Take the simplest vehicle. Suppose it is just a seat on
wheels.
Put someone on it.
1-14
Get it up to speed. Then stop the vehicle. The rider
does not stop.
The person keeps going until stopped by something.
In a real vehicle, it could be the windshield...
1-15
or the instrument panel...or the safety belts!
With safety belts, you slow down as the vehicle does.
You get more time to stop. You stop over more distance,
and your strongest bones take the forces. That is why
safety belts make such good sense.
1-16
Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle after an accident
if I am wearing a safety belt?
A: You could be — whether you are wearing a safety
belt or not. But you can unbuckle a safety belt,
even if you are upside down. And your chance
of being conscious during and after an accident,
so you can unbuckle and get out, is much greater
if you are belted.
Q: If my vehicle has airbags, why should I have
to wear safety belts?
A: Airbags are in many vehicles today and will
be in most of them in the future. But they are
supplemental systems only; so they work with
safety belts — not instead of them. Every airbag
system ever offered for sale has required the use of
safety belts. Even if you are in a vehicle that has
airbags, you still have to buckle up to get the most
protection. That is true not only in frontal collisions,
but especially in side and other collisions.
Q: If I am a good driver, and I never drive far from
home, why should I wear safety belts?
A: You may be an excellent driver, but if you are in an
accident — even one that is not your fault — you
and your passengers can be hurt. Being a good
driver does not protect you from things beyond your
control, such as bad drivers.
Most accidents occur within 25 miles (40 km)
of home. And the greatest number of serious
injuries and deaths occur at speeds of less than
40 mph (65 km/h).
Safety belts are for everyone.
1-17
How to Wear Safety Belts Properly
This part is only for people of adult size.
Be aware that there are special things to know about
safety belts and children. And there are different
rules for smaller children and babies. If a child will be
riding in your vehicle, see Older Children on page 1-31
or Infants and Young Children on page 1-34. Follow
those rules for everyone’s protection.
First, you will want to know which restraint systems
your vehicle has.
We will start with the driver position.
Driver Position
Lap-Shoulder Belt
The driver has a lap-shoulder belt. Here is how to
wear it properly.
1. Close and lock the door.
2. Adjust the seat so you can sit up straight.
To see how, see “Seats” in the Index.
1-18
3. Pick up the latch plate and pull the belt across you.
Do not let it get twisted.
The shoulder belt may lock if you pull the belt
across you very quickly. If this happens, let the belt
go back slightly to unlock it. Then pull the belt
across you more slowly.
4. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to make sure it is secure.
If the belt is not long enough, see Safety BeltExtender on page 1-30.
Make sure the release button on the buckle is
positioned so you would be able to unbuckle the
safety belt quickly if you ever had to.
5. To make the lap part tight, pull up on the
shoulder belt.
The lap part of the belt should be worn low and snug on
the hips, just touching the thighs. In a crash, this applies
force to the strong pelvic bones. And you would be less
likely to slide under the lap belt. If you slid under it, the
belt would apply force at your abdomen. This could cause
serious or even fatal injuries. The shoulder belt should go
over the shoulder and across the chest. These parts of
the body are best able to take belt restraining forces.
The safety belt locks if there is a sudden stop or crash,
or if you pull the belt very quickly out of the retractor.
1-19
Q: What is wrong with this?
A: The shoulder belt is too loose. It will not give nearly
as much protection this way.
{CAUTION:
You can be seriously hurt if your shoulder
belt is too loose. In a crash, you would move
forward too much, which could increase injury.
The shoulder belt should fit against your body.
1-20
Q: What is wrong with this?
A: The belt is buckled in the wrong place.
{CAUTION:
You can be seriously injured if your belt is
buckled in the wrong place like this. In a crash,
the belt would go up over your abdomen.
The belt forces would be there, not at the
pelvic bones. This could cause serious internal
injuries. Always buckle your belt into the
buckle nearest you.
1-21
Q: What is wrong with this?
A: The shoulder belt is worn under the arm. It should
be worn over the shoulder at all times.
{CAUTION:
You can be seriously injured if you wear the
shoulder belt under your arm. In a crash, your
body would move too far forward, which would
increase the chance of head and neck injury.
Also, the belt would apply too much force to
the ribs, which are not as strong as shoulder
bones. You could also severely injure internal
organs like your liver or spleen.
1-22
Q: What is wrong with this?
A: The belt is twisted across the body.
{CAUTION:
You can be seriously injured by a twisted
belt. In a crash, you would not have the full
width of the belt to spread impact forces.
If a belt is twisted, make it straight so it can
work properly, or ask your dealer to fix it.
To unlatch the belt, just push the button on the buckle.
The belt should go back out of the way.
Before you close the door, be sure the belt is out of the
way. If you slam the door on it, you can damage both
thebelt and your vehicle.
1-23
Safety Belt Use During Pregnancy
Right Front Passenger Position
Safety belts work for everyone, including pregnant
women. Like all occupants, they are more likely to be
seriously injured if they do not wear safety belts.
A pregnant woman should wear a lap-shoulder belt,
and the lap portion should be worn as low as possible,
below the rounding, throughout the pregnancy.
The best way to protect the fetus is to protect the
mother. When a safety belt is worn properly, it is more
likely that the fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to making
safety belts effective is wearing them properly.
1-24
To learn how to wear the right front passenger’s safety
belt properly, see Driver Position on page 1-18.
The right front passenger’s safety belt works the
same way as the driver’s safety belt — except for
one thing. If you ever pull the shoulder portion of the
belt out all the way, you will engage the child restraint
locking feature. If this happens, just let the belt go back
all the way and start again.
Rear Seat Passengers
It is very important for rear seat passengers to buckle
up! Accident statistics show that unbelted people in
the rear seat are hurt more often in crashes than those
who are wearing safety belts.
Rear passengers who are not safety belted can be
thrown out of the vehicle in a crash. And they can strike
others in the vehicle who are wearing safety belts.
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