GLOMEX NEO PANDORA User guide

“NEO” TV SATELLITE ANTENNAS

dCSS

Bluetooth

“NEO” PANDORA -

39cm dish

RHEA / SATURN - 47cm dish

MARS / RHINE - 60cm dish

MARINE 4K FULL HD DVB-S2 AND

dCSS/SCR TV SATELLITE ANTENNAS

WITH WIRELESS CONTROL VIA APP

“NEO” TV SATELLITE ANTENNAS

ENGLISH

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“NEO” TV SATELLITE ANTENNAS

INDEX

1. FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

1.1 DELIVERY LETTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

1.2 ANTENNA IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

1.3 WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

1.4 GENERAL SAFETY RULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

1.5 ENVIRONMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

2. PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

3. CONTENTS AND CONNECTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4. NECESSARY TOOLS FOR ASSEMBLY (NOT PROVIDED) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

5. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

6. ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

6.1 “NEO” PANDORA, “NEO” RHEA AND “NEO” DCSS SATURN 4 . . . . . . . . . . . . . . . . . . . . . . . 74

6.2 “NEO” SATURN 4 , “NEO” MARS AND “NEO” RHINE ANTENNAS . . . . . . . . . . . . . . . . . . . . 78

6.3 LOWER RADOME CUTTING TEMPLATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

6.4 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT . . . . . 86

6.5 SKEW CALIBRATION (MANUAL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

6.6 AUTOMATIC SKEW CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

6.7 SKEW ADJUSTMENT GRID FOR EUROPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

7. TURNING ON AND SELECTING THE SATELLITE - MANUAL PROCEDURE. . . . . . . . . . . . 90

8. USING GLOMEX SATELLITE APP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

8.1 FIRST CONFIGURATION - STARTING UP THE CONTROL UNIT . . . . . . . . . . . . . . . . . . . . . 92

8.2 CONNECTION BETWEEN APP AND CONTROL UNIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

8.3 CONTROL PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

8.4 SATELLITE DATABASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

8.5 UPDATING THE FREQUENCIES AND SATELLITE DATABASE. . . . . . . . . . . . . . . . . . . . . . . 95

ENGLISH

9. APP ADVANCED MODE FOR INSTALLATION OPERATORS - ANTENNA

CALIBRATION AND UPDATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

9.1 ANTENNA REGISTRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

9.2 UPDATING THE CONTROL UNIT SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

9.3 UPDATING THE BOARD ANTENNA SOFTWARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

9.4 SETTING THE PARAMETERS OF A SATELLITE MANUALLY . . . . . . . . . . . . . . . . . . . . . . . . 99

9.5 LOG VISUALIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

10. UPDATING THE SATELLITE FREQUENCES USING THE SD CARD . . . . . . . . . . . . . . . . . . . 101

11. UPDATING THE CONTROL UNIT SOFTWARE USING THE SD CARD. . . . . . . . . . . . . . . . . 103

12. UPDATING THE BOARD ANTENNA USING THE SD CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

13. TIPS FOR CORRECT USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

13.1 FOOTPRINTS: SATELLITE TRANSMISSION AREAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

14. REPLACING THE POWER SUPPLY PROTECTION FUSE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

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“NEO” TV SATELLITE ANTENNAS

15. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

16. RESHIPPING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

17. TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

18. TECHNICAL SUPPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

ENGLISH

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1. FOREWORD

“NEO” TV SATELLITE ANTENNAS

1.1 DELIVERY LETTER

Welcome: with the installation of this antenna,
the world of satellite television comes on board
your boat.

This manual has been drafted in order to help
you with the correct installation and operation of
the antenna.

1.2 ANTENNA IDENTIFICATION

When calling GLOMEX or an authorized Service
Centre, always provide the serial number and
the model of the antenna, shown on the second
page of the manual, on the packaging, on the
backside of the dish, next to the control unit.

1.3 WARRANTY

GLOMEX guarantees the “NEO” satellite
antennas against conformity defects
of 24 (twenty-four) months from the date of
sales.

Warranty is intended as the repair or replace­ment of the equipment showing conformity
defects when entering the sales contract, with
no charge for the materials.

In case of conformity defects, the customer is
entitled to the replacement of the goods with no
charge.

The warranty is only valid if the product comes
with a valid proof of purchase (receipt or
invoice).

The non-conforming product must be sent back
to a Service Centre or authorized retailer, who
will forward it to:

GLOMEX S.r.l.

Via Faentina 165/G

48124, Ravenna (Italy)

along with all the accessories supplied at pur­chase.

The warranty is provided by:

for a period

GLOMEX S.r.l.

Via Faentina 165/G

48124 Ravenna (Italy)

The serial number must neither be erased nor
made illegible, otherwise the warranty will be
voided.

S

Conserve the installation and user manual with
care! Losing the serial number makes the war­ranty null and void!

The warranty does not apply in case of damage
due to carelessness, use or installation not com­pliant with the instructions given, tampering,
product or serial number modification, damage
due to accidental causes or to the buyer’s negli­gence.

Moreover, warranty does not apply in case of
damage consequent to connections of the
equipment to different voltages than those indi­cated or to sudden voltage variations of the net­work the equipment is connected to, as well as in
case of damage caused by leakage, fire, induc­tive/electrostatic discharges or discharges due
to lightning, use of cables different to those pro­vided, overvoltages or other phenomena not
related to the equipment.

The parts subject to wear consequent to use
such as connection cables, driving belts, con­nectors, external parts and plastic supports are
covered by a one-year period warranty.

The following are not covered by warranty: peri­odic monitoring, software updates, settings of
the product, maintenance.

After the expiration of the warranty period, the
technical support activities will be carried out
charging the customer for the replaced parts, the
labour costs and freight charges, according to
current rates.

The equipment will be replaced or repaired
under warranty only and exclusively on
Glomex quality department’s approval.

Should any dispute rise, the place of jurisdiction
will exclusively be Ravenna (Italy).

WARNING

ENGLISH

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“NEO” TV SATELLITE ANTENNAS

Fig. 1

1.4 GENERAL SAFETY RULES

Carefully read the instructions given and follow
the precautions indicated to prevent potential
hazards and to safeguard your health and safety,
before carrying out any installation and mainte­nance operation.

This manual contains the following indications:

ENGLISH

This symbol warns against potential damage to
the equipment which could involve the opera­tor’s safety.

S

S

With specific warnings against potential dangers
for the safety of the operator or other directly
involved persons.

Failure to comply with the instructions preceded
by the above-mentioned keywords (WARNING
and DANGER) can cause serious accidents or
even the death of the persons involved.

Moreover, in this Manual, some instructions are
given with text in italics, preceded by the word
NOTE.

The information and specifications given in this
manual are based upon the information available
at the moment it is written.

In case of doubts, do not hesitate to contact
GLOMEX S.r.l.

WARNING

DANGER

1.5 ENVIRONMENT

Do not throw the appliance away with the normal
household waste at the end of its life, but hand it
in at an official point for recycling. By doing this,
you will help preserve the environment.

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2. PRODUCT DESCRIPTION

“NEO” TV SATELLITE ANTENNAS

“NEO” satellite TV antennas manufactured by
Glomex are fitted with a super fast satellite
locking on system even under extreme rough
sea conditions thanks to totally renewed elec­tronic and mechanical characteristics: more
powerful processor, faster driver and more
sturdy structure. Also, the new electronics
have been designed in order to make “NEO”
antennas extra quiet, both in the satellite
searching and tracking phases.

Thanks to the very new GPS system, Glomex
“NEO” antennas save the navigation positions
previously travelled and ensure increased signal
reception performance even at the far ends of
the signal coverage area.

Also, Glomex “NEO” satellite TV antennas are
managed via the Glomex SAT App available for
iOS and Android devices free of charge. Down­loading the App you can connect to the satellite
TV antenna via Bluetooth® and with just one
click:

- update the antenna

- Update the list of the antenna satellites

- select and change the satellites

- Send the setting parameters of the antenna to

the technical assistance in case of need.

“NEO” Rhea, code V8100N, TV satellite antenna,
with 47cm parabolic dish and universal one-out­put LNB

ENGLISH

The wide range of “NEO” satellite TV antennas
covers all the LNB models (universal, multi­band, dCSS/SCR) to meet all yachtsmen's instal­lation needs. The antenna models with the new
dCSS/SCR technology have been specifically
designed to be used with new dCSS decoders,
such as Sky Q decoders, and take advantage of
all their functions (such as recording a pro­gramme while watching another channel). The
dCSS technology also ensures extremely simple
and fast installation thanks to one single cable
that goes down from the antenna even for multi­output installations.

The models available are:
“NEO” Pandora, code V8001N, TV satellite

antenna, with 39cm parabolic dish and universal
one-output LNB

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“NEO” TV SATELLITE ANTENNAS

“NEO” Saturn 4, code V9104N, TV satellite
antenna, with 47cm parabolic dish and universal
four-output LNB

“NEO” dCSS Saturn 4, code V9104N/DCSS, TV
satellite antenna, with 47cm parabolic dish and
LNB for dCSS decoder

“NEO” Mars, code V9801N, TV satellite antenna,

ENGLISH

with 60cm parabolic dish and universal one-out­put LNB

“NEO” Mars 4, code V9804N, TV satellite
antenna, with 60cm parabolic dish and universal
four-output LNB

“NEO” SKEW Mars 4, code V9804NSKEW, TV
satellite antenna, with 60cm parabolic dish, uni­versal four-output LNB and automatic Skew
adjustment

“NEO” dCSS Mars 4, code V9104N/DCSS, TV sat­ellite antenna, with 60cm parabolic dish and LNB
for dCSS decoder

“NEO” dCSS SKEW Mars 4, codeV9804NSKEW/
DCSS, TV satellite antenna, with 60cm parabolic
dish, LNB for dCSS decoder and automatic Skew
adjustment

Glomex has also developed satellite TV anten­nas with 60cm parabolic dish specifically
designed for river boats. The models are:

R9801N: TV satellite antenna with universal one­output LNB

R9804N: TV satellite antenna with universal four­output LNB

R9804N/DCSS: TV satellite antenna with LNB for
dCSS decoder

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3. CONTENTS AND CONNECTIONS

Satellite receiver
(not provided)

Fig. 1

12/24Vdc DC/DC Converter (not

required for “NEO” Pandora V8001N

)

“NEO” TV SATELLITE ANTENNAS

The satellite antenna is sent packed in a card­board box and sealed with the GLOMEX
“SAFETY SEAL” hoop, which has the function of
CONTENT WARRANTY seal.

Upon receipt, check that:

- the packaging is whole and the warranty hoop

is present;

- the supply matches the order specifications;

“NEO” TV SATELLITE ANTENNAS WITH UNIVERSAL ONE-OUTPUT LNB

- the antenna and its accessories are not dam­aged.

In case of damage or missing parts, immediately
inform the Retailer, if possible with appropriate
photos.

The table below lists the components contained
in the package, indicating the quantities and the
GLOMEX code (if provided).

ENGLISH

“NEO” TV SATELLITE ANTENNAS WITH ONE OUTPUT

Component GLOMEX code

(1) Antenna unit ­(2) Base seal 4.010.0415A
(4) M8 self-locking nuts (4 pcs) 4.100.0019
(3) 12/24 VDC DC/DC Converter 4.120.0373
Control unit (5) 4.120.0321
(6) Frame for built-in installation 4.010.0008
(7) 10 m cable for antenna - control unit connection V9140/10
(8) 1.5 m cable for control unit - satellite receiver V9143
(9) Female Faston for power supply (2 pcs) -

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“NEO” TV SATELLITE ANTENNAS

Satellite receivers
(not provided)

Fig. 2

Coaxial cables
(not provided)

“NEO” TV SATELLITE ANTENNAS WITH UNIVERSAL FOUR-OUTPUT LNB

ENGLISH

“NEO” TV SATELLITE ANTENNAS WITH FOUR OUTPUT

Component GLOMEX code

(1) Antenna unit ­(2) Base seal 4.010.0415A
(3) 12/24Vdc DC/DC Converter 4.120.0373
(4) M8 self-locking nuts (4 pcs) 4.100.0019
Control unit (5) 4,120,321
(6) Frame for built-in installation 4.010.0008
(7) 10 m cable for antenna/ control unit and antenna / multiswitch connection V9140/10
(8) 1.5 m cable for control unit / multiswitch connection V9143
(9) Multiswitch V9191
(10) 1.5m cable for multiswitch/ decoder connection (one cable provided) V9143
(11) Female Faston for power supply (2 pcs) ­(12) Threaded bars (4 pcs) 4.100.0118

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“NEO” TV SATELLITE ANTENNAS WITH dCSS LNB

Satellite receiver
(not provided)

Fig. 3

Coaxial cables
(not provided)

“NEO” TV SATELLITE ANTENNAS

ENGLISH

“NEO” DCSS TV SATELLITE ANTENNAS

Component GLOMEX code

(1) Antenna unit ­(2) Base seal 4.010.0415A
(3) 12/24Vdc DC/DC Converter 4.120.0373
(4) M8 self-locking nuts (4 pcs) 4.100.0019
Control unit (5) 4,120,321
(6) Frame for built-in installation 4.010.0008
(7) 10 m cable for antenna/ control unit and antenna / dCSS splitter connec-

tion (code V9140/10)
(8) 1.5 m cable for control unit / dCSS splitter and antenna connection (code

V9143)
(9) dCSS Splitter (not provided) ­(10) dCSS splitter / decoder connection cables (not provided) ­(11) Female Faston for power supply (2 pcs) ­(12) Threaded bars (4 pcs) 4.100.0118

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V9140/10

V9143

“NEO” TV SATELLITE ANTENNAS

NOTA: The “NEO” DCSS antennas can be used
with dCSS or SCR decoders only. Using the
optional Glomex splitter, to be installed after the
control unit, it is possible to connect up to max 15
dCSS or SCR decoders to the Glomex TV satel­lite antenna.

ENGLISH

Follow the instructions given in the decoder’s
installation manual to configure your dCSS
decoder. It is important to leave the 1940MHz
(UB16) free when selecting the frequencies on
your decoder. In fact, this frequency is used by
the Antenna’s Board.
GLOMEX satellite TV Each decoder connected
to the Glomex TV satellite antenna must use a
different frequency.

SCR + dCSS Frequencies

S

WARNING

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4. NECESSARY TOOLS FOR

Fig. 4

Upper radome

Lower radome

ASSEMBLY (NOT PROVIDED)

Procure all tools and materials listed below. They
will be necessary to complete installation.

- Electric drill (1).

- 8.5 mm drill tip for radome assembly (2).

- 28 mm hollow mill for drilling the passage
hole for the antenna connector cable (3).

- Phillips screwdriver (with adequate dimen­sions for control unit installation) (4).

- 11 mm wrench (for the installation of the coax­ial cable connectors) (5).

- Reciprocating saw (to create the compart­ment in case of wall built-in installation of the
control unit; use the template provided on
page 86) (6).

“NEO” TV SATELLITE ANTENNAS

ENGLISH

S

Plan the whole installation before proceeding!
Please consider the lay-out of the various com­ponents, the distance between them, the length
of the various cables and the accessibility to the
equipment once it is installed.

S

Always lift the antenna from the lower radome
and never from the upper radome or any part
inside it.

WARNING

WARNING

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“NEO” TV SATELLITE ANTENNAS

GL00282

Roll-bar

Fig. 5

TV antenna

Obstructed signal!

Fig. 6

NORTHERN EUROPE (~ 15°) CENTRAL EUROPE (~ 35°) SOUTHERN EUROPE (~ 50°)

5. INSTALLATION

Before proceeding with the installation, please
respect the following guidelines:

- please remember that the best position for the

satellite TV antenna is in the middle of the boat,
in the lowest possible position.

- minimize obstruction. The antenna requires a

clear view of the sky in order to receive satellite
TV signals. The fewer the obstacles, the better

ENGLISH

the system operation. Any foreign body (flags,
antennas, radar antennas, sailboat masts,
cranes, bridges, etc.) between the antenna and
the satellite obstructs the signal and prevents
correct receipt.

- make sure that the mounting surface is wide

enough for the antenna base to be installed.

- Mount the antenna in a perfect horizontal posi­tion. If the surface on which the antenna is
installed in not flat, use the optional stainless
steel support for inclination adjustment (code
V9500).

- make sure that the mounting surface is resist­ant and rigid enough to support the weight of
the antenna and the vibrations which could
occur.

- do not install the antenna near speakers or
magnetic sources. In case it is not possible, it is
necessary to compensate the magnetic
source, paying attention not to interfere with
the on-board compass.

- Fix the antenna firmly to the surface.

Typical antenna lifting

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- please also consider the position of the

Fig. 7

OK NO

Typical radar vertical
irradiation angle

antenna with respect to the position of all vari­ous attachments or wiring harnesses inside the
boat.

- the control unit should be mounted in a con­venient position for the adjusting operations. It
should be near the receiver/TV-set unit, so
that the TV screen may be watched while car­rying out the operations on the control unit.

We recommend not to install the antenna at the
same level of the radar, as the radar’s energy
could damage the antenna. The antenna should
be positioned at a distance of at least 1.5 m from
the other transmitting antennas (VHF, radar)
(Fig. 7).

“NEO” TV SATELLITE ANTENNAS

ENGLISH

S

The radio frequency beam transmitted by the
radar may damage the inner electronics of the
antenna, especially the LNB.

WARNING

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“NEO” TV SATELLITE ANTENNAS

Fig. 8

Fig. 9

Fig. 10

6. ASSEMBLY

6.1 “NEO” PANDORA, “NEO” RHEA AND

“NEO” DCSS SATURN 4

S

While installing the antenna, wear the appropri­ate safety equipment for the job to be carried
out.

ENGLISH

1. First of all, make sure you have chosen a cor-

rect position to install the antenna (see sec­tion 5: “Installation”).

2. Remove the antenna from the packaging box.

3. Use cutting template 6.1 on page 85 and use

a felt-tip pen to mark the holes for the screws
coming out of the antenna and for and cable
passage.

DANGER

4. Drill the 4 holes for the passage of the 4
screws coming out of the antenna using an
electric drill and a 8.5 mm drill tip on the sup­porting surface.

5. Drill the hole for cable passage by means of
an electric drill and a 28 mm hollow mill.

6. Position the rubber seal so that the holes
match.

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7. NEO PANDORA V8001N, NEO RHEA V8100N

Fig. 11

Fig. 12

Fig. 13

Connector not
provided

– NEO SATURN dCSS V9104NDCSS: Position
the antenna onto the seal, and firstly insert the
cable through the relevant hole, then the 4
screws, and pay attention to direct the orienta­tion symbol of the antenna towards the bow.
NEO SATURN V9104N: Have the four 10 m
cables pass through the previously drilled hole
and insert them inside the antenna through the
hole in the antenna’s lower radome

“NEO” TV SATELLITE ANTENNAS

S

GLOMEX declines any liability for an incorrect
mounting of the radome on the boat.

10. NEO PANDORA V8001N, NEO RHEA V8100N,
NEO SATURN dCSS V9104NDCSS: Connect
the 10 m coaxial cable to the cable coming
out of the antenna.

11.If the cable(s) need to be made shorter,
please refer to the instructions given in Fig. 13.

WARNING

ENGLISH

8. Install the fastening reinforcements onto the
threaded bars and screw in the M8 self-lock­ing nuts.

NOTA: For “NEO” SATURN 4 antennas: Under­neath the base of the antenna, insert the 4 M8
threaded bars and use a liquid thread locking
product (Loctite®638). See Fig. 19.

9. Completely tighten.

GL00095

S

NEO PANDORA, RHEA V8100S3 – SATURN
dCSS V9104DCSS: Do not pull nor damage the

cable coming out of the antenna! It is not pro­vided with an outer sheath as the 10 m coaxial
cable!

WARNING

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“NEO” TV SATELLITE ANTENNAS

Central coaxial cable

conductor

Fig. 14

From the
antenna

To the satellite

receiver

Fig. 15

24Vdc power

supply cable (

12Vdc

for the NEO Pandora

V8001N model

)

Red

Black

12. Make sure that the cable core is correctly
inserted in the central hole of the female con­nector on the antenna (otherwise, there could
be a short circuit and the fuse installed on the
cable would trip).
Manually screw in the ring nut of connector F.
Once the ring nut has been manually
screwed in, tighten by ¼ turn by means of a 11
mm wrench.

ENGLISH

NOTA: NEO PANDORA V8001N, NEO RHEA
V8100N, NEO SATURN dCSS V9104DCSS: For

the connection of the antenna coaxial cable, it is
not necessary to remove the upper radome!

2. Connect the coaxial cable of the antenna
(previously installed) to the ANTENNA IN
input on the control unit and the 1.5 m coaxial
cable to the RECEIVER OUT output on the
control unit.
Make sure that the cable cores are correctly
inserted in the central holes of the relevant
female connectors on the control unit (other­wise, there would be a short circuit and the
fuse installed on the cable would trip).
Manually screw in the ring nuts of connectors
F.
Once the ring nuts have been manually
screwed in, tighten by ¼ turn by means of a 11
mm wrench.

S

The inversion of the two cables jeopardizes the
operation of the equipment. Make sure you have
correctly installed the coaxial cables. In case of
damage, GLOMEX will not be directly liable for
the damage suffered by the receiver.

WARNING

For a correct assembly, respect the installation
direction indicated in Fig. 11.
A different installation from the recommended
one could cause an incorrect operation of the
antenna due to the risk of water penetration into
the radome.

Operations to be carried out inside the boat.

1. Determine the correct position for the control
unit:

- it must be positioned near the satellite

receiver, as the provided coaxial cable is 1.5
m long;

- it must be reached by the power supply

cables coming from the control panel;

- it must be reached by the coaxial cable

coming from the antenna (10 m long);

- it must be positioned in a dry and ventilated

area.

ANTENNA WITH UNIVERSAL ONE-OUTPUT
LNB

S

WARNING

76

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ANTENNA WITH UNIVERSAL FOUR-OUTPUT

GL00283

From the
antenna

To the multi-

switch (see

Fig. 29)

Fig. 16

Red

Black

24Vdc power

supply cable

From the
antenna

To the satellite

receiver (not

provided) /
dCSS splitter
(not provided

Fig. 17

24Vdc power

supply cable

Red

Black

Fig. 18

LNB

“NEO” TV SATELLITE ANTENNAS

S

Do not use power supply from secondary cir­cuits. This could jeopardize the operation of the
equipment.

NOTA: The polarity inversion on the power sup­ply blows the fuse to prevent any damage to the
antenna.

WARNING

ENGLISH

NEO DCSS ANTENNA

S

Pay attention not to bend the coaxial cables at a
right angle; the bending angle must always be
higher than 120°.

S

The “NEO” one-output satellite antenna is
designed to operate with a single decoder;
therefore, do not install signal splitters upstream
or downstream the control unit.

WARNING

WARNING

3. The power supply line must be min 24V 5A
(12V Pandora model only); the positive pole
must be connected to the red cable while the
negative one to the black cable. The power
supply line must have cables with a minimum
cross section of 2.5 mm2 with a length up to 4
m, of 4 mm2 for longer cables. If the power
supply line is 12V, use the 12DC to 24DC con­verter provided.

www.glomex.it

77

“NEO” TV SATELLITE ANTENNAS

Fig. 19

Fig. 20

NOTA: Do not cut the connectors of the coaxial

cables (the operation would not be guaranteed
any more) and always use the original GLOMEX
cables supplied, even with inappropriate dimen­sions (too long). Do not use different cables, as

it would jeopardize the operation of the equip­ment.

4. Build in the control unit by using the GLOMEX

ENGLISH

accessory (code 4.010.0008) by boring a hole
with a reciprocating saw and using the drill
with 2.5 mm tip (use the cutting template in
Fig. 33 for correct dimensions).

5. Connect the 1.5 m coaxial cable to the satel­lite receiver.

NOTA: Maximum wall thickness for mounting the
control unit: 20 mm.

6.2 “NEO” SATURN 4 , “NEO” MARS AND
“NEO” RHINE ANTENNAS

S

While installing the antenna, wear the appropri­ate safety equipment for the job to be carried
out.

1. First of all, make sure you have chosen a cor-

rect position to install the antenna (see sec­tion 5: “Installation”).

2. Remove the antenna from the packaging box.

Remove the screws from the lower radome.

3. Underneath the base of the antenna, insert

the 4 M8 threaded bars and use a liquid
thread locking product (Loctite®638).

DANGER

S

If the control unit led flashes alternately red and
green, there is no communication between the
antenna and the control unit.
It is therefore necessary to check that the con­nection cable between antenna and control unit
is correctly fastened and is not interrupted or
short-circuited.

WARNING

4. Use cutting template 6.1 on page 85 and use

a felt-tip pen to mark the holes for the
threaded bars and cable passage.

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“NEO” TV SATELLITE ANTENNAS

Fig. 21

Fig. 22

Fig. 23

Fig. 24

5. Drill the 4 holes for the passage of the
threaded bars by means of an electric drill
and a 8.5 mm drill tip on the supporting sur­face.

6. Drill the hole for cable passage by means of
an electric drill and a 28 mm hollow mill.

8. SATURN 4dCSS (V9104NDCSS) and MARS

dCSS (V9804NDCSS and V9804NSKEW/
DCSS): Position the antenna onto the seal,

and firstly insert the cable through the rele­vant hole, then the 4 screws, and pay atten­tion to direct the orientation symbol of the
antenna towards the bow.

SATURN 4 (V9104N) and MARS (V9804N and
V9804NSKEW): Have the four 10 m cables

pass through the previously drilled hole and
insert them inside the antenna through the
hole in the antenna’s lower radome

ENGLISH

7. Position the rubber seal so that the holes
match.

9. Install the fastening reinforcements onto the
threaded bars and screw in the M8 self-lock­ing nuts.

10. Completely tighten.

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79

“NEO” TV SATELLITE ANTENNAS

GL00095

Fig. 25

Connector not
provided

Central coaxial cable

conductor

Fig. 26

S

GLOMEX declines any liability for an incorrect
mounting of the radome on the boat.

11. If the cable
please refer to the instructions given in Fig. 25.

WARNING

(s)(s) need to be made shorter,

ENGLISH

S

For a correct assembly, respect the installation
direction indicated in Fig. 11.
A different installation from the recommended
one could cause an incorrect operation of the
antenna due to the risk of water penetration into
the radome.

WARNING

12. Make sure that the cable core is correctly
inserted in the central hole of the female con­nector on the antenna.
Manually screw in the ring nut of connector F.
Once the ring nut has been manually
screwed in, tighten by ¼ turn by means of a 11
mm wrench.

13. Remove the two safety straps found on the
azimuth and lifting gears.

Operations to be carried out inside the boat.

1. Determine the correct position for the control
unit:

- it must be positioned near the satellite

receiver, as the provided coaxial cable is 1.5
m long;

- it must be reached by the power supply

cable coming from the power supply;

- it must be reached by the coaxial cable

coming from the antenna (10 m long);

- it must be positioned in a dry and ventilated

area (maximum operating temperature
45° C).

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“NEO” TV SATELLITE ANTENNAS

GL00283

From the
antenna

To the multi-

switch (see

Fig. 29)

Fig. 27

Red

Black

cable

Fig. 28

2. Determine the correct position for the power
supply:

- it must be close to the control unit;

- it must be reached by the (red - black) cable

coming from the batteries or from the on­board panel;

- it must be positioned in a dry and ventilated

area (maximum operating temperature
45° C).

3. Connect the coaxial cable of the antenna
(previously installed) to the ANTENNA IN
input on the control unit and a coaxial cable
between the RECEIVER OUT output on the
control unit and the decoder.
Make sure that the cable cores are correctly
inserted in the central holes of the relevant
female connectors on the control unit.
Manually screw in the ring nuts of connectors
F.
Once the ring nuts have been manually
screwed in, tighten by ¼ turn by means of a 11
mm wrench.

4. Connect the power supply cable (24Vdc) to a
free switch for the on-board electronic
devices (min. 5A): connect the positive termi­nal to the red cable and the negative terminal
to the black cable. The power supply line
must have cables with a minimum cross sec-

2

tion of 2.5 mm

2

mm

for longer cables.

Do not use power supply from secondary cir­cuits. This could jeopardize the operation of the
equipment.

In order to prevent that current leakage or
charge build-up may damage the electronic
components of the antenna, make sure there is
an efficient grounding system.

with a length up to 4 m, of 4

S

S

WARNING

WARNING

ENGLISH

S

The inversion of the two cables jeopardizes the
operation of the equipment. Make sure you have
correctly installed the coaxial cables. In case of
damage, GLOMEX will not be directly liable for
the damage suffered by the receiver.

WARNING

S

Pay attention not to bend the coaxial cables at a
right angle; the bending angle must always be
higher than 120°.

WARNING

www.glomex.it

NOTA: Do not cut the connectors of the coaxial

cables (the operation would not be guaranteed
any more) and always use the original GLOMEX
cables supplied, even with inappropriate dimen­sions (too long). Do not use different cables, as

it would jeopardize the operation of the equip­ment.

81

“NEO” TV SATELLITE ANTENNAS

Fig. 29

Backside of the control units

Receiver
Receiver
Receiver
Receiver

Isolated 75 ohm charge or maximum
another 3 multiswitches and, on the last
one, the isolated 75 ohm charge.

Isolated 75 ohm charge

Receiver
Receiver
Receiver
Receiver

S

If the control unit led flashes alternately red and
green, there is no communication between the
antenna and the control unit. It is therefore nec­essary to check that the connection cable
between antenna and control unit is correctly
fastened and is not interrupted or short-circuited.

WARNING

ENGLISH

5. For models V9104N, V9804N and
V9804NSKEW which provide for the pres­ence of the multiswitch, connect the cables
by following the indications given in Fig. 29..

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6. For models R9804N which provide for the

Fig. 30

Backside of the control units

Isolated 75 ohm charge or
maximum another 3 multi­switches and, on the last one,
the isolated 75 ohm charge.

Isolated 75 ohm charge

Receiver
Receiver
Receiver
Receiver

Receiver
Receiver
Receiver
Receiver

presence of the multiswitch, connect the
cables by following the indications given in
Fig. 30.

“NEO” TV SATELLITE ANTENNAS

ENGLISH

www.glomex.it

83

“NEO” TV SATELLITE ANTENNAS

Fig. 31

To connect the coaxial cables to VL, HL, VH and
HH sockets of the coaxial rotating joint it is nec­essary to remove the upper radome and to con­nect the various cables to the connectors (1)
available inside the lower radome, trying to give
the cables a path that follows the curvature of
the radome.

NOTA: for some models, there is a single bracket

ENGLISH

with 4 connections instead of 2 brackets with 2
connections each.

8. Connect the cables to the line amplifier (is
available), to the multiswitch (if available), to
the receiver(s) (not included), as indicated in
Fig. 30.

7. Build in the control unit by using the GLOMEX
accessory (code 4.010.0008) by boring a hole
with a reciprocating saw and using the drill
with 2.5 mm tip (use the cutting template in
Fig. 32 for correct dimensions).
Connect the 1.5 m coaxial cable to the satel­lite receiver.

84

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6.3 LOWER RADOME CUTTING TEMPLATE

Fig. 32

“NEO” TV SATELLITE ANTENNAS

ENGLISH

www.glomex.it

85

“NEO” TV SATELLITE ANTENNAS

Fig. 33

4.010.0008

6.4 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT

ENGLISH

86

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“NEO” TV SATELLITE ANTENNAS

Fig. 34

Fig. 35

6.5 SKEW CALIBRATION (MANUAL)

Such a paragraph concern the GLOMEX models
with code TV8001N, V8100N, V9104N, V9104N/
DCSS, V9801N, R9804N and R9804N/DCSS.

The LNBs installed in GLOMEX TV satellite
antennas are developed to receive the satellites
that transmit in linear polarization (Europe) and
not require any calibration during

Installation to optimize the alignment of the LNB
with the satellite you want to receive.

When you are at the same longitude of the satel­lite, its horizontal and vertical signals are aligned
with the horizon. When the satellite is east or west
of your position, the signal of the satellite will
appear as clockwise or counterclockwise shifted.
Both the horizontal and the vertical signal will be
shifted by the same angle, and therefore they will
always be perpendicular to each other.

The degree of rotation will depend on the distance
to the east or to the west between the position of
the antenna and the position of the satellite, and on
your distance from the equator.

Once you move to an area with a longitude more
than +/- 10° from the previous position, the LNB
must be manually adjusted in order to obtain the
best possible signal.

Antennas are delivered with the LNB optimized
for an area with longitude 12° East while receiving
satellite 13° East.

For the adjustment of the LNB, proceed as follows:

- loosen the screws on the radome and remove it

from the base;

- loosen the 2 screws fastening the LNB to the

dish (see Fig. 35) and manually move the dish,
using the parameter of signal quality of the dig­ital receiver in use as a reference for correct
calibration (please refer to the receiver’s man­ual). Calibration does not need to be changed if
the boat remains in the same area and receives
transmission from the same satellite.

6.6 AUTOMATIC SKEW CALIBRATION

Models V9804NSKEW and V9804NSKEW/DCSS
are fitted with automatic SKEW calibration. The

Glomex innovative compensation system which,
according to the geographic position, directly
operates on the LNB, automatically changing its
inclination and optimizing polarization to obtain
the best possible signal quality.

ENGLISH

NOTA: Automatic SKEW calibration is based

upon the GPS inside the antenna. When turned
on for the first time, the antenna might take up to
5 minutes to complete calibration.

S

While adjusting the SKEW, please make sure not
to disconnect the two sensor cables fastened to
the LNB.

Once the desired adjustment has been carried out,
tighten the screws, position the radome onto its
base again and tighten the fastening screws again.

NOTA: Incorrect adjustment of the screw may
cause a number of problems: from no reception
of some channels up to impossibility to find the
selected satellite.

WARNING

www.glomex.it

87

“NEO” TV SATELLITE ANTENNAS

EGITTO

GIORDANIA

GL00096

Fig. 36

6.7 SKEW ADJUSTMENT GRID FOR

EUROPE

To determine the values for adjusting the LNB, it
is possible to use the grid below and the relevant
table.

ENGLISH

We recommend obtaining the exact values for
the adjustment of the skew by using the (free
licence) app SMW Link (distributed by SWEDISH
MICROWAVE AB) available for both iOS on the
App Store and for Android on Play Store. Select
the menu item "Antenna Alignment".

88

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“NEO” TV SATELLITE ANTENNAS

Astra 3 (23,5°E)

Turksat (42°E)

Eurobird (9°E)

Hot-Bird (13°E)

Sirius 4 (5°E)

Astra 1 (19,2°E)

Atlantic Bird 3 (5°W)

GL00249

Fig. 37

Grid position TURKSAT

42°E

ASTRA

2

28.2°E

ASTRA

3

23.5°E

ASTRA

1

19.2°E

HOTBIRD

13.0°E

SIRIUS

4.8°E

THOR

1°W

HISPASAT

30°W

ATLANTIC

BIRD 3

5°W

A (6°W 58°N) -25° -19° -18° -14° -11° -6° -3° 14° -3

B (6°E 58°N) -20° -13° -12° -8° -4° 0° 4° 20° 4

C (18°E 58°N) -14° -6° -4° 0° 3° 8° 11° 24 11

D (30°E 58°N) -7° 1° 3° 6° 10° 14° 17° 28° 16

E (42°E 58°N) 0° 7° 10° 13° 16° 20° 23° 30° 21

F (6°W 52°N) -30° -24° -21° -18° -14° -8° -3° 17° -2

G (6°E 52°N) -24° -16° -13° -10° -5° 0° 5° 24° 6

H (18°E 52°N) -17° -8° -5° 0° 3° 9° 14° 34° 15

I (30°E 52°N) -9° 1° 4° 8° 12° 18° 21° 36° 22

J (42°E 52°N) 0° 11° 12° 17° 20° 25° 28° 22° 26

K (6°W 45°N) -36° -29° -27° -23° -18° -10° -5° 30° -4

L (6°E 45°N) -30° -20° -20° -12° -7° 0° 6° 31° 7
M (18°E 45°N) -22° -9° -8° -1° 4° 12° 18° 36° 18
N (30°E 45°N) -11° 2° 5° 10° 16° 22° 27° 40° 26

O (42°E 45°N) 0° 13° 17° 21° 25° 31° 34° 43° 34
P (6°W 38°N) -43° -35° -36° -28° -22° -13° -6° 27° -5

Q (6°E 38°N) -37° -25° -23° -16° -8° 1° 8° 36° 12

R (18°E 38°N) -27° -12° -10° -1° 6° 16° 22° 43° 23
S (30°E 38°N) -15° 2° 8° 13° 20° 28° 33° 47° 35
T (42°E 38°N) 0° 17° 23° 26° 31° 37° 41° 50° 44

U (6°W 30°N) - -44° -43° -36° -28° -18° -8° 35° -7

V (6°E 30°N) - -33° -34° -21° -11° 1° 11° 45° 17

W (18°E 30°N) - -16° -11° -1° 8° 21° 29° 52° 36

X (30°E 30°N) - 3° 10° 18° 25° 36° 41° 56° 50

Y (42°E 30°N) - 22° 28° 34° 38° 46° 49° 58° 54

ENGLISH

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89

“NEO” TV SATELLITE ANTENNAS

GL00284

POWER ON KEY

(RED LED)

SATELLITE SEARCH

(RED LED)

IS IT THE SELECTED

SATELLITE?

NO

SATELLITE FOUND

(GREEN LED)

YES

Fig. 38

INITIALISATION

(RED LED)

SATELLITE FOUND

SATELLITE CHECK AND

IDENTIFICATION

(ORANGE LED)

7. TURNING ON AND SELECTING THE SATELLITE - MANUAL PROCEDURE

Flow chart

ENGLISH

90

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1. Make sure that the antenna has a clear view

Fig. 39

of the sky in order to receive satellite signals.

2. Turn on the receiver and the TV set. For
details about the use of the receiver and the
TV set, please refer to the relevant user man­uals provided by the manufacturers.

3. Standard configuration: On the control unit,
by means of the relevant selector (A), select
the desired satellite.

• SAT1 ASTRA2,

• SAT2 ASTRA1,

•SAT3 HOTBIRD.

4. Turn on the control unit (set (B) key to ON).

5. After a few seconds, the led (C) turns red, and
this means that the antenna is searching for
the signal.

6. If the antenna has found a satellite signal, the
led turns orange and starts checking that the
found satellite is the selected one. Verifica­tion can take up to 30 seconds.

7. If, after a few seconds, the led turns green, it
means that the found satellite was the cor­rect one. Otherwise, the led turns red again,
and the procedure is restarted.

8. With green led, after a few seconds, the
image will appear on the TV set. Follow the
instructions appearing on the screen to set
the parameters for a correct operation of the
receiver.

9. Automatic stand-by function:

once the satellite has been verified (green led
on the control unit), after about 2 minutes that
the boat did not move, the antenna stops in
the position where signal reception from the
satellite is maximum.
A level decrease of the received signal or a
total shift of the boat of 6° in two minutes
“wake the antenna up” in order that it recov­ers the maximum receivable signal level.

“NEO” TV SATELLITE ANTENNAS

ENGLISH

A. Satellite selector
B. Power on key
C. Led

S

If the led flashes alternately red and green, this
means that the antenna is not connected to the
control unit or that a failure has occurred. Con­tact the Service Centre.

WARNING

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91

“NEO” TV SATELLITE ANTENNAS

Fig. 40

Fig. 41

8. USING GLOMEX SATELLITE APP

8.1 FIRST CONFIGURATION - STARTING

UP THE CONTROL UNIT

Download the Glomex Satellite App from the
Apple Store or Google Play.

ENGLISH

With the control unit off, position the selector on
SAT 1 (knob A in Fig. 39).

Turn the control unit on and switch the selector
to position SAT 3 within two seconds. The green
LED starts blinking. If the LED does not start
blinking, repeat the procedure from the start.

NOTA: This operation must be repeated every
time the mobile device associated with the
control unit is changed.

S

The control unit can be connected to one mobile
device only at a time.

WARNING

8.2 CONNECTION BETWEEN APP AND

CONTROL UNIT

Open the App. Put the smartphone/tablet as
close to the control unit as possible. Connect the
App to the control unit by selecting the
CONNECT button at the top left (Fig. 40).

A window with the list of Bluetooth® signals
available is shown, together with the relevant
percentage of the signal power.

The signal generated by the GLOMEX antenna is
called GLOMEX_BT, and it must be selected to
connect to the control unit (Fig. 41).

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If the connection between the App and control

Fig. 42

Fig. 43

unit is successful, the status LED on the control
unit becomes red, whereas the App control
panel is like shown in Fig. 42 (the connection
status will be green).

After the first connection, if the Control Unit is not
reset, each time you will open the App, this will
automatically try to reconnect to the Control
Unit.

When the App is connected to the Control Unit
“SAT 1”, “SAT 2” and “SAT 3”, above the selector,
will be replaced by the satellite names.

“NEO” TV SATELLITE ANTENNAS

ENGLISH

If the connection between the App and control
unit is not successful, the control unit status LED
continues blinking with the green light, whereas
the App control panel is like shown in Fig. 43 (the
connection status is red) and the message
“Control unit not connected” will appear for a few
seconds.

This problem may occur for two reasons:

1) the mobile devices is too far from the control
unit. Move closer to the control unit and repeat
the procedure to connect to the antenna’s
Bluetooth signal.

2) the mobile device being used for connecting is
not the last one to have connected to the control
unit. Repeat the coupling procedure described in
paragraphs 8.1 and 8.2.

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93

“NEO” TV SATELLITE ANTENNAS

Fig. 44

8.3 CONTROL PANEL

With the App and control unit connected, the
App control panel shows the satellites currently
set in the control unit. By clicking on the 3
satellite buttons over the knob it is possible to
change the satellite selected to be used as an
alternative to the physical selector on the control
unit (Fig. 42).

After the connection, the App will recognize the

ENGLISH

position of the physical selector in the Control
Unit, displaying it. Even later, if you change the
satellite on the Control Unit, the App will update
the display by placing the graphic selector in the
same position as the physical one.

All the information on the antenna operation
(voltage, GPS position, etc.), the information on
the satellite currently selected are shown under
the knob and a graphic that displays the signal
quality level.

Switch to Advanced Mode (App section for

installers only).

8.4 SATELLITE DATABASE

By clicking on the “Change Sat Setting” button or
going to the Menu section you can consult the
database of the satellites stored by Glomex
(WITH WEB CONNECTION ONLY) and their
setting parameters.

Once the satellite list stored by Glomex has been
displayed, you can:

1) set the satellite selected in one of the three
positions of the control unit (Fig. 44).

2) Test the satellite in the position selected in the
control unit. The test settings are lost when the
control unit is turned off.

94

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8.5 UPDATING THE FREQUENCIES AND

Fig. 45

SATELLITE DATABASE

When Glomex releases the update of the
satellite frequencies a push notification is sent.

When the App is launched, this update is
highlighted by an icon on the upper bar on the
top right. This icon allows you to display the
contents of the update and proceed with
updating if you want (Fig. 45).

Before updating, turn the control unit on and
connect the smartphone/tablet to the control
unit as indicated in paragraphs 8.1 and 8.2.

NOTA: The smartphone/tablet must be as close
as possible to the control unit for the entire
updating procedure.

If satellite frequencies cannot be updated via
App, use the SD Card, please refer to paragraph

10.

“NEO” TV SATELLITE ANTENNAS

ENGLISH

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“NEO” TV SATELLITE ANTENNAS

Fig. 45A

Fig. 45B

Fig. 46

9. APP ADVANCED MODE FOR INSTALLATION OPERATORS - ANTENNA

CALIBRATION AND UPDATES

You need the identification code given to
Glomex installers only in order to access the
advanced mode. Go to menu, click on Basic
Mode and enter the identification code (Fig. 45A
and Fig. 45B).

ENGLISH

9.1 ANTENNA REGISTRATION

In order to use the functions envisaged in the
advanced mode the antenna must be registered.

-Go to Menu.

- Click on “Antenna Registration” (Fig. 46).

- Click on the bar code button on the top right
(Fig. 47), scan the bar code on page 2 of your
antenna’s user manual, on the package box,
on the rear of the control unit and on the
parabolic disc. Fill in the missing data and the
installation check list to complete registration.

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“NEO” TV SATELLITE ANTENNAS

Fig. 47

Fig. 47A

Fig. 47B

ENGLISH

9.2 UPDATING THE CONTROL UNIT
SOFTWARE

When Glomex releases the update of the control
unit software a push notification is sent.

When the App is launched, this update is
highlighted by an icon on the upper bar on the
top right. This icon allows you to display the
contents of the update and proceed with
updating if you want (Fig. 47A e Fig. 47B).

Before updating, turn the control unit on and
connect the smartphone/tablet to the control
unit as indicated in paragraphs 8.1 and 8.2.

When updating the software, the control unit
LED blinks with an orange light.

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97

“NEO” TV SATELLITE ANTENNAS

Fig. 48

Fig. 49

NOTA: The smartphone/tablet must be as close

as possible to the control unit for the entire
updating procedure.

ENGLISH

9.3 UPDATING THE BOARD ANTENNA
SOFTWARE

When Glomex releases the update of the control
unit software a push notification is sent.

When the App is launched, this update is
highlighted by an icon on the upper bar on the
top right (Fig. 49). This icon allows you to display
the contents of the update and proceed with
updating if you want.

Once updated successfully, the control unit LED
becomes green, then turn the control unit off
and back on to finish updating (Fig. 49A).

In case of problems during the update
procedure, an error message appears on your
smartphone/tablet and the control unit LED
becomes red. In this case, the control unit must
be reset as indicated in paragraph 8.1.

If the control unit software cannot be updated
via App, use the SD Card, please refer to
paragraph 11.

Before updating, turn the control unit on and
connect the smartphone/tablet to the control
unit as indicated in paragraphs 8.1 and 8.2.

When updating the software, the control unit
LED blinks with an orange light.

NOTA: The smartphone/tablet must be as close
as possible to the control unit for the entire
updating procedure.

Once updated successfully, the control unit LED
becomes green, then turn the control unit off
and back on to finish updating (Fig. 49A).

98

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“NEO” TV SATELLITE ANTENNAS

Fig. 49A

Fig. 50

9.4 SETTING THE PARAMETERS OF A
SATELLITE MANUALLY

The parameters set for each satellite can be
changed in the advanced mode:

Orbital position
Frequency
Polarization
Symbol rate
FEC
NID
Mesh mode

To manually change every single parameter you
must click on the highlighted button (Fig. 50).
Then a warning disclaimer is shown (Fig. 51),
press OK to proceed.

ENGLISH

In case of problems during the update
procedure, an error message appears on your
smartphone/tablet and the control unit LED
becomes red. In this case, the control unit must
be reset as indicated in paragraph 8.1.

If the board antenna software cannot be updated
via App, use the SD Card, please refer to
paragraph 12.

Now the parameters can be changed (Fig. 52)
and tested/saved in the three SAT positions of
the control unit.

If the “Test” option is selected, the modified
parameters are cancelled when the control unit
is turned off.

If the “Save” option is selected, the modified
parameters are saved in one of the three SAT
positions as you wish.

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99

“NEO” TV SATELLITE ANTENNAS

Fig. 51

Fig. 52

Fig. 53

ENGLISH

9.5 LOG VISUALIZATION

The following values are specified in the Log:

-Log release

- Frequency being used

- Polarization being used

-FEC being used

- SymbolRate being used

-NID being used

- Modulation

-AZ turn offset

-EL turn offset

-AZ turn value

-EL turn value

-GNSS status

- Board AB temperature

- Dip switch configuration

- Antenna status

-Serial number

- Power supply voltage

- Timestamp (Date, time, minutes and seconds

of data detection)

-Latitude

-Longitude

Also, some Log parameters can be registered for
a few seconds and then sent to Glomex
technical assistance by clicking on the “Send
Log” button for trouble shooting if necessary
(Fig. 53).

100

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“NEO” TV SATELLITE ANTENNAS

Fig. 54

10. UPDATING THE SATELLITE FREQUENCES USING THE SD CARD

If satellite frequencies and database cannot be
updated via App (paragraph 8.5) the SD Card
must be used to do so.

The SD card must be inserted into the relevant
slot on the control unit side.

The SD card used for updating must be
formatted in FAT32. Then the CFG.BIN file
provided must be copied on the DD card;
proceed as follows:

1. Make sure that the switch on the control unit is
set to OFF.

2. In case of built-in installation: remove the wall­mounting plate (see Fig. 33), loosen the screws
and remove the built-in control unit.

3. Insert the SD card into the relevant slot on the
control unit side, as indicated in (Fig. 54),
respecting the direction (side with manufacturer
label up) and making sure you have completely
inserted it.

4. Turn on the control unit (set B key, Fig. 39, to
ON).

5. If the control unit detects the presence of a SD
card with original GLOMEX software, the led
turns orange and automatically starts the
software updating procedure.

6. If the led stays red and the antenna moves, this
means that no original GLOMEX software has
been detected, or that the SD card has not been
inserted completely. Turn off the control unit and
repeat the procedure from step 5.

S

In case of repeated failures in the software
update procedure, please contact the GLOMEX
Service Centre.

NOTA: it is possible to download the necessary
software updating file from the Glomex website
(www.glomexmobile.com) in section “Technical
Support - Download Area”.

WARNING

ENGLISH

GL00286

NOTA: if the control unit is not immediately
turned off, in a few seconds the led will turn
orange and then green, according to the
standard satellite searching procedure; turn off
anyway and repeat the procedure from step 5.

7. If the update is correctly carried out, the led
turns green. Otherwise, the led turns red and it is
necessary to turn off the control unit and to
repeat the procedure from step 5.

8. Turn off the control unit, remove the SD card
and reinstall the rear cover onto the control unit.

9. In case of built-in installation: insert the control
unit into the wall, reinstall the fastening screws
and the installation plate.

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101

“NEO” TV SATELLITE ANTENNAS

Fig. 55

TURN OFF THE CONTROL

UNIT

SD INTRODUCTION

ORANGE LED

NO

RED LED

SOFTWARE UPDATE

YES

UPDATE

COMPLETED

TURN ON AGAIN THE

CONTROL UNIT

GREEN LED

NO

YES

REMOVE THE SD CARD,

CHECK IT AND THEN PUT

IT BACK.

TURN OFF THE CONTROL

UNIT

TURN ON THE

CONTROL UNIT

Satellite update flowchart

ENGLISH

102

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“NEO” TV SATELLITE ANTENNAS

GL00287

Fig. 56

RESET

11. UPDATING THE CONTROL UNIT SOFTWARE USING THE SD CARD

If control unit software cannot be updated via
App. (paragraph 9.2) the SD Card must be used to
do so.

The SD card must be inserted into the relevant
slot on the control unit side.

The SD card used for updating must be
formatted in FAT32. The CBOX.HEX file provided
must then be copied on the SD card; proceed as
follows:

1. Make sure that the switch on the control unit is
set to OFF.

2. In case of built-in installation: remove the wall­mounting plate (see Fig. 33), loosen the screws
and remove the built-in control unit.

3. Insert the SD card in the slot on the side of the
control unit, as shown in Fig. 56. Keep the RESET
button (Fig. 45) pressed to turn on the control
unit (button B, Fig. 39). The LED turns orange
after a few seconds, then release the RESET
button. The LED starts blinking for about 30
seconds, then it turns green. Update has been
successfully completed. If the LED blinks red/
green, the update was not successful. The
updating procedure must be performed again
from the beginning.

4. After completing the updating procedure, turn
off the control unit, remove the SD card and
reinstall the rear cover onto the control unit.

5. In case of built-in installation: insert the control
unit into the wall, reinstall the fastening screws
and the installation plate.

NOTA: it is possible to download the necessary
software updating file from the Glomex website
(www.glomexmobile.com) in section “Technical
Support - Download Area”.

ENGLISH

S

In case of repeated failures in the software
update procedure, please contact the GLOMEX
Service Centre.

WARNING

www.glomex.it

103

“NEO” TV SATELLITE ANTENNAS

Fig. 57

TURN OFF THE CONTROL

UNIT

SD INTRODUCTION

ORANGE LED

NO

LED BLINKS RED/GREEN

RELEASE THE RESET

BUTTON. SOFTWARE

UPDATE

(LED BLINKS ORANGE)

YES

UPDATE

COMPLETED

TURN THE CONTROL

UNIT BACK ON BY

KEEPING THE RESET

BUTTON PRESSED

GREEN LED

NO

YES

REMOVE THE SD CARD,

CHECK IT AND THEN PUT

IT BACK.

TURN OFF THE CONTROL

UNIT

KEEP THE RESET BUTTON

PRESSED TO TURN ON THE

CONTROL UNIT

Control unit software update flowchart

ENGLISH

104

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“NEO” TV SATELLITE ANTENNAS

12. UPDATING THE BOARD ANTENNA USING THE SD CARD

If board antenna software cannot be updated via
App. (paragraph ) the SD Card must be used to
do so.

The SD card must be inserted into the relevant
slot on the control unit side.

The SD card used for updating must be
formatted in FAT32. The ABOARD.HEX file
provided must then be copied on the SD card;
proceed as follows:

1. Turn off the decoder, the TV set and make sure
that the switch on the control unit is set to OFF.

2. In case of built-in installation: remove the wall­mounting plate (see Fig. 33), loosen the screws
and remove the built-in control unit.

3. Insert the SD card in the slot on the side of the
control unit, as shown in Fig. 54. Turn the control
unit on (button B, Fig. 39) until the control unit
LED blinks for a few seconds and then turns
orange. When the update is completed, the LED
becomes green. If the LED blinks red/green, the
update was not successful. The updating
procedure must be performed again from the
beginning.

4. After completing the updating procedure, turn
off the control unit, remove the SD card and
reinstall the rear cover onto the control unit.

5. In case of built-in installation: insert the control
unit into the wall, reinstall the fastening screws
and the installation plate.

ENGLISH

S

In case of repeated failures in the software
update procedure, please contact the GLOMEX
Service Centre.

NOTA: it is possible to download the necessary
software updating file from the Glomex website
(www.glomexmobile.com) in section “Technical
Support - Download Area”.

WARNING

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105

“NEO” TV SATELLITE ANTENNAS

Fig. 58

SD INTRODUCTION

ORANGE LED

NO

LED BLINKS RED/GREEN

SOFTWARE UPDATE

(LED BLINKS ORANGE)

YES

UPDATE

COMPLETED

TURN ON AGAIN THE

CONTROL UNIT

GREEN LED

NO

YES

REMOVE THE SD CARD,

CHECK IT AND THEN PUT

IT BACK.

TURN OFF THE CONTROL

UNIT

TURN ON THE CONTROL

UNIT

TURN OFF THE CONTROL

UNIT

Board antenna software update flowchart

ENGLISH

106

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13. TIPS FOR CORRECT USAGE

GL00045

Fig. 60

“NEO” TV SATELLITE ANTENNAS

GLOMEX recommends observing the following
indications for a correct use of the equipment.

- The receiver must be activated before receiv­ing the satellite programmes.

- Keep the radome always mounted on the
antenna. Its task is to protect all inner (fixed
and moving) parts from wind, rain and dust.

- Do not lean against and/or sit on the antenna!

- Pay attention not to spill liquids of any kind
into the antenna.

- The radome should be cleaned periodically.
Dust or dirt accumulated on the radome could
affect the satellite signal receipt. Clean the
radome with a cloth damped with water. DO
NOT USE BRUSHES, ABRASIVE PRODUCTS,
DETERGENTS OR ALCOHOL-BASED LIQUIDS.

- Do not paint the surface of the radome! This
would negatively affect signal receipt.

- The antenna requires a clear view of the sky
to receive satellite signals. Possible very com­mon signal obstructions include masts of
other boats, bridges, on-board equipment,
etc. GLOMEX antennas also do not operate
inside storage areas.

- The boat must be within the coverage area of
the selected satellite to receive the desired
signal. Please refer to the satellite coverage
footprints on the following page.

S

Bad weather conditions affect the quality of the
signal and reduce image quality!

- At the end of its life, do not scatter the
antenna or its components into the environ­ment, but take advantage of specialized
waste disposal agencies.

WARNING

ENGLISH

- Heavy rain or snow could temporarily inter­rupt signal receipt from the satellite.

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107

“NEO” TV SATELLITE ANTENNAS

13.1 FOOTPRINTS: SATELLITE

TRANSMISSION AREAS

Satellite television is one of the few means which
allow receiving information in any part of the
world within the coverage area of the satellite
you wish to receive.

The signal transmitted by the satellite generally
has a wide coverage area, as shown in the purely
indicative footprints below, and thus guarantees

ENGLISH

vision of the same TV programmes in various
areas.

However, it is important to remember that
ground obstacles are the main causes of satellite
antenna malfunction.

Ground obstacles include all bodies which could
be located between satellite and antenna, such
as masts of other boats, bridges, on-board
equipment, etc.

The signal transmitted by the satellite is also
affected by weather conditions (storm clouds or
ice clouds).

The footprints show the satellite coverage areas
on the Earth.

S

In case of bad weather, signals will be weaker;
therefore, the image quality could be reduced,
up to completely fading away. It is also very
important to make sure, upon purchase, that the
dimensions of the satellite antenna are the most
appropriate ones to receive the signal in the
areas where you spend your holiday. Footprints
are indicative and referred to the satellite with
the strongest E.I.R.P. (Equivalent Isotropic Radi­ated Power).

WARNING

108

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“NEO” TV SATELLITE ANTENNAS

GL00285

Fig. 61

39cm DISCO PANDORA
47cm DISCO RHEA AND SATURN
60cm DISCO MARS AND RHINE

ENGLISH

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“NEO” TV SATELLITE ANTENNAS

Fig. 62

14. REPLACING THE POWER SUPPLY PROTECTION FUSE

In case the fuse on the power supply line has
blown, proceed as follows to replace it:

Do not supply the antenna by connecting the

- Turn off the decoder, the TV set and make
sure that the switch on the control unit is set
to OFF.

- Remove the wall-mounting plate (see Fig. 33),

ENGLISH

loosen the screws and remove the built-in
control unit.

- Disconnect the power supply cable.

- Remove the blown fuse from its seat indi­cated in Fig. 62 and replace it with a new one
(type T 3A15 5x20, i.e. delayed-action tube
fuse, with 5 mm diameter and 20 mm length, 3
A rated current and 15 V rated voltage).

- Connect the power supply cable again.

- Insert the control unit into the wall, reinstall
the fastening screws and the installation plate.

two wires of the positive pole without using the
fuse.
This could cause a fire.

S

DANGER

S

In case the fuse blows again, a short circuit on
the coaxial cable or on the power supply cable
could be the cause. Check that the cables are
not short-circuited.

WARNING

110

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15. TROUBLESHOOTING

“NEO” TV SATELLITE ANTENNAS

When a malfunction of your satellite system
occurs, it is very important to make a rapid check
to understand the nature of the malfunction and,
if possible, to find a remedy.

To analyze a malfunction, it is appropriate to
carry out the following verifications:

- the malfunction has been generated through
human mistake;

- the malfunction is due to a weather problem;

- the malfunction is due to a failure of the
equipment itself or it is caused by an anomaly
of another external appliance, but in some
ways connected to the equipment;

- in which phase the malfunction occurs: upon
start-up, during normal operation, upon shut­down;

- the malfunction is repeated; if so, according to
what criteria;

- what the malfunction determine from a func­tional point of view;

Anomaly Cause Remedy

1. When the control unit is
turned on the LED turns red
and blinks fast.

2. The antenna does not oper­ate (the led on the control
unit does not turn on)

- The antenna’s software is
corrupted due to an incorrect
software update.

- the fuse is blown - replace the blown fuse with a

- wrong power supply cable
connection

- short-circuited coaxial cable - check the correct mounting

- proper failure - contact the Service Centre

- whether the malfunction produces signals
(light signals) and/or anomalous noise (such
as hissing, buzzing, etc.) and/or anomalous
odours (smell of burning) or not;

- the malfunction interferes with the operation
of other appliances;

- the malfunction is an apparent failure (i.e. it
disappears, for example, by turning off and
then on again the equipment).

The better you are able to answer the above­mentioned questions, the deeper the malfunc­tion analysis will be.

The following table analyses the most probable
causes which can lead to malfunctions of your
GLOMEX “NEO” satellite antenna. For any
analyzed possible cause, a corrective measure is
proposed, to efficiently solve, as much as
possible, the trouble. The updated table can be

viewed and downloaded on our website http:/
/support.glomex.it/.

-Update the control unit soft­ware (file CBOX.HEX) using
the App for the models that
envisage so (paragraph 9.2)
or via SD Card following the
instructions given in para­graph 11

new one (see section “Main­tenance”)

- check the polarity on the
power supply line

of the coaxial cables

-Update the control unit soft­ware (file CBOX.HEX) using
the App for the models that
envisage so (paragraph 9.2)
or via SD Card following the
instructions given in para­graph 11

ENGLISH

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111

“NEO” TV SATELLITE ANTENNAS

3. The antenna does not oper­ate (the led on the control
unit flashes alternately red
and green)

4. No status message on the
decoder

ENGLISH

5. Antenna pointed to the sat­ellite (green LED) but no sig­nal received on the TV

6. No image on the TV (the led
on the control unit is green)

7. Intermittent images for short
periods

- the coaxial cable has loos­ened or has disconnected
from the antenna

- inner failure - contact the Service Centre

- the satellite receiver is not
installed correctly

- alternating current fluctua­tions

- if a non-Glomex splitter is
used

- The decoders are not config­ured correctly.

- the receiver is off - turn off the control unit, turn

- the TV set is off or has not
been tuned to AV

- wrong cable connection on
the receiver

- the channel list is not up-to­date

- the satellite signals are
obstructed by masts of other
boats, bridges, on-board
equipment, etc.

- the boat is at the boundary of
the coverage area

- bad weather conditions

- wrong SKEW adjustment - adjust the SKEW by following

- check the connection of the
coaxial cables

- check the receiver connec­tion

- refer to the user manual of the
receiver for support

- Make sure that a splitter is fit­ted the DC Pass in all the out­puts

- Make sure that all the decod­ers are the dCSS type, that the
dCSS mode is selected in the
decoder configuration and
that a frequency other than the
one used by default by the
antenna board (985 MHz UB5)
is present on each decoder
connected to the control unit.

on the receiver and then turn
on the control unit again

- turn on the TV set and tune to
AV channel

-check that the SCART socket
between the TV set and the
receiver is installed correctly

- carry out the automatic chan­nel search in the receiver menu

- check the selected satellite

- move the boat to allow an
unobstructed view for the
antenna

- go back within the coverage
area; refer to the footprints of
the coverage areas on page
108 in this manual

the instructions on page 87

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“NEO” TV SATELLITE ANTENNAS

8. The equipment does not find
the satellite (the led on the
control unit is red)

9. The equipment does not find
the satellite (the led on the
control unit flashes alter­nately red and orange)

10. Disturbed images - failure of the receiver - refer to the user manual of

11. Confused, incomplete and
obstructed images

12. The decoder blocks - alternating current fluctua-

For further information, please address to the
GLOMEX Service Centre (see section “Technical
Support”).

- the satellite signals are
obstructed by masts of other
boats, bridges, on-board
equipment, etc.

- the boat is outside the signal
coverage area

- the boat is heaving within the
first 60 seconds after turning
on the equipment

- bad weather conditions

- inner failure - contact the Service Centre

- wrong SKEW adjustment - adjust the SKEW by following

- the satellite signals are
obstructed by masts of other
boats, bridges, on-board
equipment, etc.

-the equipment software is
not up to date

- wrong SKEW adjustment - adjust the SKEW by following

- condensate or rain on the
radome, which can disturb
the signal

- bad weather conditions - periodically apply a liquid

- wrong SKEW adjustment - adjust the SKEW by following

tions

- move the boat to allow an
unobstructed view for the
antenna or correctly position
the antenna on the boat

- go back within the coverage
area; refer to the footprints of
the coverage areas on page
108 in this manual

- turn off the equipment for 10
seconds, turn it on again and
make sure that the boat is
still or moves in a straight line
during the first 60 seconds
after being turned on

the instructions on page 87

- move the boat to allow an
unobstructed view for the
antenna

- please contact the Service
Centre to ask for the software
update by SD card

the instructions on page 87

the receiver for support,
spare parts and warranty
conditions.

- remove the condensate
deposits from the radome with
a fresh water jet (not under
pressure)

detergent suitable for dishes
(no alcohol-based deter­gent) to the radome surface
and let dry up

the instructions on page 87

- refer to the user manual of
the receiver for support

ENGLISH

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113

“NEO” TV SATELLITE ANTENNAS

16. RESHIPPING

Should you need to return the antenna to
GLOMEX, place it in a box, possibly the original
one, making sure it is well packaged and that the
upper and lower side are well recognizable.

In order to prevent any damage to the antenna
during transport, it is necessary to send it inside
the original radome (upper and lower).

Together with the antenna, please also send the

ENGLISH

control unit, so that a verification of the whole
system is possible.

NOTA: GLOMEX will not be liable for possible
damage occurred during transport due to incor­rect packaging.

S

Do not ship the antenna to GLOMEX for repairs
without having received a corresponding author­ization to return the material (RMA), as reported
in the general warranty/support conditions.

WARNING

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17. TECHNICAL SPECIFICATIONS

“NEO” TV SATELLITE ANTENNAS

Code V8001N V8100N V9104N

Dish diameter 390mm 470mm 470mm 470mm 600mm 600mm

LNB

App Yes Yes Yes Yes Yes Yes

Installation

Outputs for
decoders

Technology

Autoskew No No No No No No
Min. EIRP 50dBW 49dBW 49dBW 49dBW 47dBW 47dBW

Antenna gain

Radome size
(diaxh)

Weight 6kg 13kg 13kg 12.5kg 15kg 16kg
Tracking 50°/sec 50°/sec 50°/sec 50°/sec 50°/sec 50°/sec
Elevation 0° / 90° 0° / 90° 0° / 90° 0° / 90° 5° / 90° 5° / 90°

Polarization Linear (H+V) Linear (H+V) Linear (H+V) Linear (H+V)

LNB Frequency

Power supply 12Vdc 12/24Vdc 12/24Vdc 12/24Vdc 12/24Vdc 12/24Vdc
Azimuth Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited

Operation temp. -20°/+55°C -20°/+55°C -20°/+55°C -20°/+55°C

Radome UV resistant UV resistant UV resistant UV resistant

Future updates Yes Yes Yes Yes Yes Yes
Satellite unlimited Unlimited Unlimited Unlimited Unlimited Unlimited

Universal

single

1 coaxial

cable

1 1 1-16 1-15 1 1-16

DVB-S2

FULL HD/

4K

33dB

(12GHz)

420x450mm

10.7 –

12.75GHz

Universal

single

1 coaxial

cable

DVB-S2

FULL HD/

4K

35dB

(12GHz)

500x560mm500x560m

10.7 –

12.75GHz

Universal

four

4 coaxial

cables

DVB-S2

FULL HD/

4K

35dB

(12GHz)

m

10.7 –

12.75GHz

V9104N/

DCSS

dCSS

1 coaxial

cable

DVB-S2

FULL HD/4K

35dB (12GHz)

500x560mm

10.7 –

12.75GHz

V9801N V9804N

Universal

single

1 coaxial

cable

DVB-S2

FULL

HD/4K

36,5dB

(12GHz)

660x660

mm

Linear

(H+V)

10.7 –

12.75GHz

-20°/

+55°C

UV

resistant

Universal

four

4 coaxial

cables

DVB-S2

FULL HD/4K

36,5dB

(12GHz)

660x660mm

Linear (H+V)

10.7 –

12.75GHz

-20°/+55°C

UV resistant

ENGLISH

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115

“NEO” TV SATELLITE ANTENNAS

Code

Dish diameter 600mm 600mm 600mm 600mm 600mm 600mm

LNB dCSS Universal four dCSS

App Yes Yes Yes Yes Yes Yes

Installation

ENGLISH

Outputs for
decoders

Technology

Autoskew No Yes Yes No No No
Min. EIRP 47dBW 47dBW 47dBW 47dBW 47dBW 47dBW

Antenna gain

Radome size
(diaxh)

Weight 16kg 16kg 16kg 16kg 16kg 16kg
Tracking 50°/sec 50°/sec 50°/sec 50°/sec 50°/sec 50°/sec
Elevation 5° / 90° 5° / 90° 5° / 90° 5° / 90° 5° / 90° 5° / 90°
Polarization Linear (H+V) Linear (H+V) Linear (H+V) Linear (H+V) Linear (H+V) Linear (H+V)
LNB

Frequency
Power supply 12/24Vdc 12/24Vdc 12/24Vdc 12/24Vdc 12/24Vdc 12/24Vdc
Azimuth Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Operation

temp.

Radome UV resistant UV resistant UV resistant UV resistant UV resistant

Future
updates

Satellite Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited

V9804N/

DCSS

1 coaxial

cable

1-15 1-16 1-15 1 1-16 1-15

DVB-S2

FULL HD/

4K

36,5dB

(12GHz)

660x660m

m

10.7 –

12.75GHz

-20°/+55°C -20°/+55°C -20°/+55°C -20°/+55°C -20°/+55°C -20°/+55°C

Yes Yes Yes Yes Yes Yes

V9804NSKEWV9804NSKE

W/DCSS

4 coaxial

cables

DVB-S2 FULL

HD/4K

36,5dB

(12GHz)

660x660mm

10.7 –

12.75GHz

1 coaxial

cable

DVB-S2

FULL HD/

4K

36,5dB

(12GHz)

660x660mm660x660m

10.7 –

12.75GHz

R9801N R9804N

Universal

single

1 coaxial

cable

DVB-S2

FULL HD/

4K

36,5dB

(12GHz)

m

10.7 –

12.75GHz

Universal four dCSS

4 coaxial

cables

DVB-S2 FULL

HD/4K

36,5dB

(12GHz)

660x660mm

10.7 –

12.75GHz

R9804N/

DCSS

1 coaxial

cable

DVB-S2

FULL HD/

36,5dB

(12GHz)

660x660m

10.7 –

12.75GHz

resistant

4K

m

UV

18. TECHNICAL SUPPORT

In case technical support is needed, please
contact the GLOMEX SERVICE CENTRE:

Glomex Divisione Marine

Via Faentina 165/G
48124 Ravenna (Italy)
Tel. [phone] (only from Italy)
Fax [phone]
Email: [e-mail]

116

www.glomex.it