DANUBE 2 R500
SATELLITE TV ANTENNA
FOR
RIVER BOATS
USER AND INSTALLATION MANUAL
DANUBE 2 R500
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DANUBE 2 R500
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ENGLISH
INDEX
1. FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 DELIVERY LETTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 ANTENNA IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.4 GENERAL SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5 ENVIRONMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 DANUBE 2 R500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.1 OPTIONAL ACCESSORIES (NOT INCLUDED) TO USE GLOMEX ANTENNAS. . . . . . 9
4. NECESSARY TOOLS FOR ASSEMBLY (NOT PROVIDED) . . . . . . . . . . . . . . . . . . . . . . . 9
5. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
6. ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
6.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT . . . 17
6.2 SKEW CALIBRATION (MANUAL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
6.3 SKEW ADJUSTMENT GRID FOR EUROPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
7. USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
7.1 HOW TO USE THE SLEEP MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
8. TIPS FOR CORRECT USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
8.1 FOOTPRINTS: SATELLITE TRANSMISSION AREAS . . . . . . . . . . . . . . . . . . . . . . . . . 25
9. MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
9.1 PREVENTIVE MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
9.2 SPARE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
9.3 SOFTWARE UPDATE BY SD CARD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
9.4 REPLACING THE POWER SUPPLY PROTECTION FUSE . . . . . . . . . . . . . . . . . . . . . 29
10. TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11. RESHIPPING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12. TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13. TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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1. FOREWORD
1.1 DELIVERY LETTER
Welcome: with the installation of this antenna, the
world of satellite television comes on board your
fluvial boat.
This manual has been drafted in order to help you
with the correct installation and operation of the
antenna.
1.2 ANTENNA IDENTIFICATION
When calling GLOMEX or an authorized Service
Centre, always provide the serial number and the
model of the antenna, shown on the second page
of the manual, on the packaging, on the backside
of the control unit and on the backside of the
parabolic dish.
1.3 WARRANTY
GLOMEX guarantees the DANUBE 2 R500
satellite antenna series against conformity defects
for a period of 24 (twenty-four) months from the
date of shipment.
Warranty is intended as the repair or replacement
of the equipment showing conformity defects when
entering the sales contract, with no charge for the
materials.
In case of conformity defects, the customer is
entitled to the replacement of the goods with no
charge.
The warranty is only valid if the product comes
with a valid proof of purchase, (receipt or
invoice).
The non-conforming product must be sent back to
a Service Centre or authorized retailer, who, if
necessary, will forward it to:
GLOMEX S.r.l.
Via Faentina 165/G
48124, Ravenna (Italy)
along with all the accessories supplied at
purchase.
The serial number must neither be erased nor
made illegible, otherwise the warranty will be
voided.
S
WARNING
Conserve the installation and user manual with
care! Losing the serial number makes the warranty
null and void!
The warranty does not apply in case of damage
due to carelessness, use or installation not
compliant with the instructions given, tampering,
product or serial number modification, damage due
to accidental causes or to the buyer’s negligence.
Moreover, warranty does not apply in case of
damage consequent to connections of the
equipment to different voltages than those
indicated or to sudden voltage variations of the
network the equipment is connected to, as well as
in case of damage caused by leakage, fire,
inductive/electrostatic discharges or discharges
due to lightning, use of cables different to those
provided, overvoltages or other phenomena not
related to the equipment.
The parts subject to wear consequent to use such
as connection cables, driving belts, connectors,
external parts and plastic supports are covered by
a one-year period warranty.
The warranty does not include: periodical checks,
software updates, product settings, maintenance.
After the expiration of the warranty period, the
technical support activities will be carried out
charging the customer for the replaced parts, the
labour costs and freight charges, according to
current rates.
The equipment will be replaced or repaired
under warranty only and exclusively on Glomex
quality department’s approval.
Should any dispute rise, the place of jurisdiction will
exclusively be Ravenna (Italy).
The warranty is provided by:
GLOMEX S.r.l.
Via Faentina 165/G
48124 Ravenna (Italy)
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1.4 GENERAL SAFETY INSTRUCTIONS
Carefully read the instructions given and follow the
precautions indicated to prevent potential hazards
and to safeguard your health and safety, before
carrying out any installation and maintenance
operation.
This manual contains the following indications:
S
WARNING
This symbol warns against potential damage to the
equipment which could involve the operator’s
safety.
S
DANGER
With specific warnings against potential dangers
for the safety of the operator or other directly
involved persons.
Failure to comply with the instructions preceded by
the above-mentioned keywords (WARNING and
DANGER) can cause serious accidents or even
the death of the persons involved.
Moreover, in this Manual, some instructions are
given with text in italics, preceded by the words
NOTE.
The information and specifications given in this
manual are based upon the information available at
the moment it is written.
In case of doubts, do not hesitate to contact
GLOMEX S.r.l.
1.5 ENVIRONMENT
Do not throw the appliance away with the normal
household waste at the end of its life, but hand it in
at an official point for recycling. By doing this, you
will help preserve the environment.
Fig. 1
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2. PRODUCT DESCRIPTION
2.1 DANUBE 2 R500
Danube 2 is the new generation of satellite TV
antennas developed for river boats (barges, house
boats, etc.). R500 provides outstanding
performance with any weather condition thanks to
a wider parabolic dish (+55% bigger than the
previous version R8500), a high-performance LNB
with low noise factor and to the innovative elliptic
illuminator, specifically developed to prevent the
spill-over effect (H.P.F.). Preventing the spill-over
effect is very important to reach optimum
performance with signal reception. This allows
making the most of the illuminator and of the
surface of the parabolic dish while preventing the
presence of deflected signals which could reduce
the performance of the antenna. R500 is designed
according to the offset technology (the focus point
is outside the parabolic area), so that the LNB may
be supported by an arm which does not cast any
shadow onto the parabolic dish. This guarantees
the best possible performance of this antenna.
Danube 2 is provided with new-generation
electronic gyroscopes, capable of compensating
any kind of boat movement, thus allowing you to
watch TV with no interruption whatsoever. All
Glomex antennas may be updated by anyone by
means of the SD card reader (memory card),
integrated in the control unit, by downloading the
software for free from the website
www.glomexmobile.com.
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3. CONTENTS
The satellite antenna is sent packed in a cardboard
box and sealed with the GLOMEX “SAFETY SEAL”
hoop, which has the function of CONTENT
WARRANTY seal.
Upon receipt, check that:
- the packaging is whole and the warranty hoop is
present;
- the supply matches the order specifications;
- the antenna and its accessories are not
damaged.
In case of damage or missing parts, immediately
inform the Retailer, if possible with appropriate
photos.
The table below lists the components contained in
the package, indicating the quantities and the
GLOMEX code (if provided).
Satellite receiver (not provided)
Fig. 1
DANUBE 2 R500
Component GLOMEX code
Antenna unit (1) 3.010.0022
Control unit with wall-mounting bracket (2) 4.120.0105
Coaxial cable, 10 m long, for antenna - control unit connection,
with integrated protection (antenna side) (3)
V9140/10M
Coaxial cable, 1.5 m long, for control unit - sat decoder (4)
connection
V9143
Voltage stabilizer (5) V9119
Installation and user manual 4.150.0053
Warranty certificate 4.150.0044
Frame for built-in installation 4.010.0008
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3.1 OPTIONAL ACCESSORIES (NOT
INCLUDED) TO USE GLOMEX
ANTENNAS
To be able to use your new GLOMEX satellite
antenna for river boats, you will have to procure or
buy also:
- a TV set;
- a satellite receiver for channel selection.
The table below lists all the GLOMEX optional
components, with relevant code.
4. NECESSARY TOOLS FOR
ASSEMBLY (NOT PROVIDED)
Procure all tools and materials listed below. They
will be necessary to complete installation.
- Electric drill (1).
- Drill tips: 8 mm for fastening the radome, 2.5
mm for built-in installation of the control unit and
12 mm for the passage of the cable (2).
- Phillips screwdriver (3).
- 11 mm wrench (for the installation of the coaxial
cable connectors) (4).
- 2 mm Allen wrench (for M4 dowels) (5).
- Reciprocating saw (to create the compartment
for wall built-in installation of the control unit; use
the template provided on page 51) (6).
- Sealant like SIKAFLEX®252 (7).
S
WARNING
Plan the whole installation before proceeding!
Please consider the lay-out of the various
components, the distance between them, the
length of the various cables and the accessibility to
the equipment once it is installed.
Optional accessory GLOMEX code
Satellite receiver TIVÙSAT I-CAN 1110 SV
230 VAC - 12 VDC
V9193
SD card with new satellite 4.120.0077
SD card with software update 4.120.0078
Fig. 2
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5. INSTALLATION
Before proceeding with the installation, please
respect the following guidelines:
- please remember that the best position for the
satellite TV antenna is in the middle of the boat,
in the lowest possible position.
- minimize obstruction. The antenna requires a
clear view of the sky in order to receive satellite
TV signals. The fewer the obstacles, the better
the system operation.
Any foreign body (flags, antennas, radar
antennas, sailboat masts, cranes, bridges, etc.)
between the antenna and the satellite obstructs
the signal and prevents correct receipt.
- make sure that the mounting surface is wide
enough for the antenna base to be installed.
- make sure that the mounting surface is resistant
and rigid enough to support the weight of the
antenna and the vibrations which could occur.
- do not install the antenna near speakers or
magnetic sources. In case it is not possible, it is
necessary to compensate the magnetic source,
paying attention not to interfere with the on-board
compass.
- the antenna requires a lifting angle between 15°
and 50° to receive satellite signals (Fig. 3).
Typical antenna lifting
Roll-bar
Fig. 3
TV antenna
Obstructed signal!
Fig. 4
NORTHERN EUROPE (~ 15°) CENTRAL EUROPE (~ 35°) SOUTHERN EUROPE (~ 50°)
DANUBE 2 R500
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- please also consider the position of the antenna
with respect to the position of all various
attachments or wiring harnesses inside the boat.
- the control unit should be mounted in a
convenient position for the adjusting operations.
It should be near the receiver/TV-set unit, so that
the TV screen may be watched while carrying out
the operations on the control unit.
S
WARNING
The radio frequency beam transmitted by the radar
may damage the inner electronics of the antenna,
especially the LNB.
We recommend not to install the antenna at the
same level of the radar, as the radar’s energy
could damage the antenna. The antenna should
be positioned at a distance of at least 1.5 m from
the other transmitting antennas (VHF, radar) (Fig.
5).
Fig. 5
OK NO
Typical radar vertical
irradiation angle
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Make sure the antenna is installed on a flat
surface. When correctly installed on a flat surface,
the mounting plates should be positioned less than
1 mm from the surface.
S
WARNING
A higher distance than the one indicated will bend
the mounting plates and will seriously damage the
antenna!
Maximum gradient of the
mounting surface
Fig. 6
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6. ASSEMBLY
S
DANGER
While installing the antenna, wear the appropriate
safety equipment for the job to be carried out.
Operations to be carried out outside the boat.
1. First of all, make sure you have chosen a
correct position to install the antenna (see
section 5: “Installation”).
2. Remove the antenna from the packaging box.
3. Carefully clean the 4 mounting plates (P) on the
antenna and the area in which the antenna will
be located with alcohol and let evaporate
before applying the sealant (Fig. 7).
4. Apply some sealant like SIKAFLEX®252 on the
plates (Fig. 8).
5. Place the antenna in the appropriate position
and apply a good pressure on the radome sides
to make the plates correctly adhere to the
mounting surface.
Wait for the silicone to solidify (time varies
according to outer temperature).
6. OPTIONAL OPERATION: remove the plates by
unscrewing the 2 nuts securing them to the
lower radome. Drill the lower radome with an
8 mm bit near the punching, put back the plates
and drill near the previously made holes, again
using an 8 mm (Fig. 9) bit.
S
WARNING
Fastening with sealant is necessary and sufficient
for the correct use of the equipment.
Fastening with the screws (not included) is
optional.
Fastening with screws only does not guarantee
a perfect coupling of the radome to the boat.
GLOMEX declines any liability for an incorrect
coupling of the radome to the boat.
Fig. 7
P
P
P
P
Fig. 8
Fig. 9
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7. Mount the coaxial cable onto the antenna:
- make sure that the cable core is correctly
inserted in the central hole of the female
connector on the antenna (otherwise, there
would be a short circuit and the fuse installed
on the power supply line inside the control
unit would trip, see page 63 for fuse
replacement);
- manually screw in the ring nut of connector F;
- once the ring nut has been manually screwed
in, tighten by ¼ turn by means of a 11 mm
wrench;
- insert the protection;
- make the coaxial cable pass through the
previously bored 12 mm hole on the boat.
NOTE: For the connection of the antenna
coaxial cable, it is not necessary to remove the
dome!
8. Insulate with appropriate sealants the holes
drilled in order to prevent the passage of water.
Should it be necessary to shorten the cable,
please refer to the instructions given in Fig. 12.
Central hole of
female connector
Fig. 10
Central cable
conductor
Fig. 11
GL00095
Fig. 12
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Operations to be carried out inside the boat.
1. Determine the correct position for the control
unit:
- it must be positioned near the satellite
receiver, as the provided coaxial cable is 1.5
m long;
- it must be reached by the power supply
cables coming from the control panel;
- it must be reached by the coaxial cable
coming from the antenna (10 m long);
- it must be positioned in a dry and ventilated
area.
2. Connect the coaxial cable of the antenna
(previously installed) to the ANTENNA IN input
on the control unit and the 1.5 m coaxial cable
to the RECEIVER OUT output on the control
unit.
Make sure that the cable cores are correctly
inserted in the central holes of the relevant
female connectors on the control unit
(otherwise, there would be a short circuit and
the fuse installed on the power supply line
inside the control unit would trip).
Manually screw in the ring nuts of connectors F.
Once the ring nuts have been manually
screwed in, tighten by ¼ turn by means of a 11
mm wrench.
S
WARNING
The inversion of the two cables jeopardizes the
operation of the equipment. Make sure you have
correctly installed the coaxial cables. In case of
damage, GLOMEX will not be directly liable for the
damage suffered by the receiver.
3. Connect the power supply cable of the control
unit to the connector of the power supply unit
V9119. Connect the power supply cable of unit
V9119 (12V) to a free switch for the on-board
electronic devices (min. 5A): connect the
positive terminal to the red cable and the
negative terminal to the black cable. The power
supply line must have cables with a minimum
cross section of 2.5 mm
2
with a length up to 4
m, of 4 mm
2
for longer cables.
NOTE: The connection of power supply unit V9119
is necessary for a correct operation of the
appliance. Its presence guarantees a stabilization
of the voltage coming from the boat battery.
S
WARNING
Make sure you have installed power supply unit
V9119 between boat battery and control unit for the
correct operation of the appliance!
From the
antenna
To the
receiver
Fig. 13
Red
Black
V
9
1
1
9
Red
Black
RECEIVER OUT
ANTENNA IN
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S
WARNING
Do not use power supply from secondary circuits.
This could jeopardize the operation of the
equipment.
NOTE: The polarity inversion on the power supply
blows the fuse to prevent any damage to the
antenna.
S
WARNING
Pay attention not to bend the coaxial cables at a
right angle; the bending angle must always be
higher than 120°.
NOTE: Do not cut the connectors of the coaxial
cables (the operation would not be guaranteed any
more) and always use the original GLOMEX cables
supplied, even with inappropriate dimensions (too
long). Do not use different cables, as it would
jeopardize the operation of the equipment.
4. Build in the control unit by using the GLOMEX
accessory (code 4.010.0008) by boring a hole
with a reciprocating saw and using the drill with
2.5 mm tip (use the cutting template in Fig. 16
for correct dimensions).
5. Connect the 1.5 m coaxial cable to the LNB IN
connector of the satellite receiver (not
included).
NOTE: Maximum wall thickness for mounting the
control unit: 20 mm.
S
WARNING
The antenna is designed to operate with one single
receiver; therefore, do not install signal splitters
upstream or downstream the control unit.
Fig. 14
Fig. 15
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6.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT
Fig. 16
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6.2 SKEW CALIBRATION (MANUAL)
Satellites can transmit in linear (Europe) or circular
(USA) polarisation. GLOMEX antennas are
designed to operate with a linear or circular
polarisation according to the installed LNB,
depending on the satellite whose transmission you
want to receive and on where you are positioned.
Circular polarisation does not require any
calibration for the optimization of the received
signal.
On the contrary, LNB operating with linear
polarisation need calibrating upon installation, in
order to optimize the alignment of the LNB with the
satellite whose transmission you want to receive.
When you are at the same longitude of the satellite,
its horizontal and vertical signals are aligned with
the horizon. When the satellite is east or west of
your position, the signal of the satellite will appear
as clockwise or counterclockwise shifted. Both the
horizontal and the vertical signal will be shifted by
the same angle, and therefore they will always be
perpendicular to each other.
The degree of rotation will depend on the distance
to the east or to the west between the position of
the antenna and the position of the satellite, and on
your distance from the equator.
Once you move to an area with a longitude more
than +/- 10° (corresponding to about 1000 km) from
the previous position, the LNB must be manually
adjusted in order to obtain the best possible signal.
Antennas are delivered with the LNB optimized for
an area with longitude 12° East while receiving
satellite 13° East.
For the adjustment of the LNB, proceed as follows:
- loosen the 8 screws on the radome and remove
it from the base;
- loosen the 3 M4 dowels (1) fastening the LNB
(2) to the disk by using a 2 mm Allen wrench
and manually move the dish, using the
parameter of signal quality of the digital
receiver in use as a reference for correct
calibration (please refer to the receiver’s
manual). Calibration does not need to be
changed if the vehicle remains in the same area
and receives transmission from the same
satellite.
Once the desired adjustment has been carried out,
tighten the 3 M4 dowels, position the radome onto
its base again and tighten the 8 fastening screws
again.
NOTE: Incorrect skew adjustment may cause a
number of problems, from no reception of some
channels up to the impossibility to find the selected
satellite.
Fig. 17
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6.3 SKEW ADJUSTMENT GRID FOR
EUROPE
To determine the values for adjusting the LNB, it is
possible to use the grid below and the relevant
table.
We recommend obtaining the values for the
adjustment of the SKEW consulting the website
www.satbeams.com/footprints.
EGITTO
GIORDANIA
GL00096
Fig. 18
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Grid position TURKSAT
42°E
ASTRA2
28.2°E
ASTRA3
23.5°E
ASTRA1
19.2°E
HOTBIRD
13.0°E
SIRIUS
4.8°E
THOR
1°W
HISPASAT
30°W
A (6°W 58°N) -25° -19° -18° -14° -11° -6° -3° 14°
B (6°E 58°N) -20° -13° -12° -8° -4° 0° 4° 20°
C (18°E 58°N) -14° -6° -4° 0° 3° 8° 11° 24
D (30°E 58°N) -7° 1° 3° 6° 10° 14° 17° 28°
E (42°E 58°N) 0° 7° 10° 13° 16° 20° 23° 30°
F (6°W 52°N) -30° -24° -21° -18° -14° -8° -3° 17°
G (6°E 52°N) -24° -16° -13° -10° -5° 0° 5° 24°
H (18°E 52°N) -17° -8° -5° 0° 3° 9° 14° 34°
I (30°E 52°N) -9° 1° 4° 8° 12° 18° 21° 36°
J (42°E 52°N) 0° 11° 12° 17° 20° 25° 28° 22°
K (6°W 45°N) -36° -29° -27° -23° -18° -10° -5° 30°
L (6°E 45°N) -30° -20° -20° -12° -7° 0° 6° 31°
M (18°E 45°N) -22° -9° -8° -1° 4° 12° 18° 36°
N (30°E 45°N) -11° 2° 5° 10° 16° 22° 27° 40°
O (42°E 45°N) 0° 13° 17° 21° 25° 31° 34° 43°
P (6°W 38°N) -43° -35° -36° -28° -22° -13° -6° 27°
Q (6°E 38°N) -37° -25° -23° -16° -8° 1° 8° 36°
R (18°E 38°N) -27° -12° -10° -1° 6° 16° 22° 43°
S (30°E 38°N) -15° 2° 8° 13° 20° 28° 33° 47°
T (42°E 38°N) 0° 17° 23° 26° 31° 37° 41° 50°
U (6°W 30°N) - -44° -43° -36° -28° -18° -8° 35°
V (6°E 30°N) - -33° -34° -21° -11° 1° 11° 45°
W (18°E 30°N) - -16° -11° -1° 8° 21° 29° 52°
X (30°E 30°N) - 3° 10° 18° 25° 36° 41° 56°
Y (42°E 30°N) - 22° 28° 34° 38° 46° 49° 58°
Astra 3 (23,5°E)
Turksat (42°E)
Eurobird (9°E)
Hot-Bird (13°E)
Sirius 4 (5°E)
Astra 1 (19,2°E)
GL00069
Fig. 19
DANUBE 2 R500
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7. USE
Flow chart
Fig. 20
POWER ON KEY
IS IT THE SELECTED
SATELLITE?
NO
SATELLITE SEARCH
RED LIGHT
SATELLITE FOUND
GREEN LIGHT
YES
CALIBRATION
SATELLITE FOUND
SATELLITE CHECK AND
IDENTIFICATION
ORANGE LIGHT
DANUBE 2 R500
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1. Make sure that the antenna has a clear view of
the sky in order to receive satellite signals.
2. Turn on the receiver and the TV set. For details
about the use of the receiver and the TV set,
please refer to the relevant user manuals
provided by the manufacturers.
3. On the control unit, by means of the relevant
selector (A), select the desired satellite
(ASTRA1 or HOTBIRD).
4. Turn on the control unit (set (B) key to ON).
5. After a few seconds, the led (C) turns red, and
this means that the antenna is searching for the
signal.
6. If the antenna has found a satellite signal, the
led turns orange and starts checking that the
found satellite is the selected one. Verification
can take up to 30 seconds.
7. If, after a few seconds, the led turns green, it
means that the found satellite was the correct
one. Otherwise, the led turns red again, and the
procedure is restarted.
8. With green led, after a few seconds, the image
will appear on the TV set. Follow the
instructions appearing on the screen to set the
parameters for a correct operation of the
receiver.
9. Automatic stand-by function:
once the satellite has been verified (green led
on the control unit), after about 2 minutes that
the boat did not move, the antenna stops in the
position where signal reception from the
satellite is maximum.
A level decrease of the received signal or a total
shift of the boat of 6° in two minutes “wake the
antenna up” in order that it recovers the
maximum receivable signal level.
This function can be disabled by positioning the
satellite selector on the middle "Sleep" position
(see the following page).
S
WARNING
If the led flashes alternately red and green, this
means that the antenna is not connected to the
control unit or that a failure has occurred. See
section “Troubleshooting” or contact the
Service Centre.
A. Satellite selector
B. Power on key
C. Led
Fig. 21
DANUBE 2 R500
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7.1 HOW TO USE THE SLEEP MODE
The first time you need to select the desired
satellite (ASTRA1 or HOTBIRD).
The antenna will search for the satellite and, after
recognizing it correctly (GREEN light), you can
select the SLEEP position.
In sleep mode, the antenna will stop and it will not
enter the tracking mode. It means that, if you move
with the boat, the antenna will lose the signal.
Once the antenna is switched off, if the boat did not
move, you can switch the antenna on again directly
in sleep mode.
When you move to a different location you have to
switch off the antenna, select the desired satellite
on the control unit, switch on the antenna and it will
search again for it.
Then you can select the SLEEP mode again to
stop the antenna.
When you want to select the other satellite you
have to switch off the antenna, select the desired
satellite on the control unit, switch on the antenna
and it will search again for it.
Then you can select the SLEEP mode again to
stop the antenna.
A
S
T
R
A
1
S
L
E
E
P
H
O
T
B
I
R
D
SATELLITE DVB ANTENNA
CONTROL UNIT
Fig. 22
A
S
T
R
A
1
S
L
E
E
P
H
O
T
B
I
R
D
SATELLITE DVB ANTENNA
CONTROL UNIT
Fig. 23
DANUBE 2 R500
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8. TIPS FOR CORRECT USAGE
GLOMEX recommends observing the following
indications for a correct use of the equipment.
- The receiver must be activated before receiving
the satellite programmes.
- Keep the radome always mounted on the
antenna. Its task is to protect all inner (fixed and
moving) parts from wind, rain and dust.
- Do not lean against and/or sit on the antenna!
- Pay attention not to spill liquids of any kind into
the antenna.
- The radome should be cleaned periodically.
Dust or dirt accumulated on the radome could
affect the satellite signal receipt. Clean the
radome with a cloth damped with water. DO
NOT USE BRUSHES, ABRASIVE PRODUCTS,
DETERGENTS OR ALCOHOL-BASED
LIQUIDS.
- Do not paint the surface of the radome! This
would negatively affect signal receipt.
- The antenna requires a clear view of the sky to
receive satellite signals. Possible very common
signal obstructions include masts of other boats,
bridges, on-board equipment, etc. GLOMEX
antennas also do not operate inside storage
areas.
- Heavy rain or snow could temporarily interrupt
signal receipt from the satellite.
- The boat must be within the coverage area of
the selected satellite to receive the desired
signal. Please refer to the satellite coverage
footprints on the following page.
NOTE: Environmental temperature changes may
influence the response of the sensors inside the
antenna (gyroscopes), making signal pointing less
precise.
Should the signal be unstable, we recommend
turning the device off and on again. A new
calibration will be performed by the antenna.
S
WARNING
Bad weather conditions affect the quality of the
signal and reduce image quality!
- At the end of its life, do not scatter the antenna
or its components into the environment, but take
advantage of specialized waste disposal
agencies.
GL00045
Fig. 24
Fig. 25
DANUBE 2 R500
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8.1 FOOTPRINTS: SATELLITE
TRANSMISSION AREAS
Satellite television is one of the few means which
allow receiving information in any part of the world
within the coverage area of the satellite you wish to
receive.
The signal transmitted by the satellite generally has
a wide coverage area, as shown in the purely
indicative footprints below, and thus guarantees
vision of the same TV programmes in various
areas.
However, it is important to remember that ground
obstacles are the main causes of satellite antenna
malfunction.
Ground obstacles include all bodies which could be
located between satellite and antenna, such as
trees, cranes, buildings, overpasses, bridges,
galleries, etc.
The signal transmitted by the satellite is also
affected by weather conditions (storm clouds or ice
clouds).
The footprints show the satellite coverage areas on
the Earth for DANUBE 2 R500 used under
favourable weather conditions.
S
WARNING
In case of bad weather, signals will be weaker;
therefore, the image quality could be reduced, up
to completely fading away. It is also very important
to make sure, upon purchase, that the dimensions
of the satellite antenna are the most appropriate
ones to receive the signal in the areas where you
spend your holiday. Footprints are indicative and
referred to the satellite with the strongest E.I.R.P.
(Equivalent Isotropic Radiated Power).
ASTRA 2 UK - 28° E
ASTRA 2 - 28° EASTRA 1 - 19° E
HOTBIRD - 13° E
GL00150
Fig. 26
DANUBE 2 R500
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9. MAINTENANCE
9.1 PREVENTIVE MAINTENANCE
The GLOMEX DANUBE 2 R500 antenna requires
minimum preventive maintenance.
Observing the following instructions is sufficient to
maintain a high equipment performance.
Monthly checks
- Wash the radome surface with a cloth damped
with fresh water; do not direct pressurized water
jets onto the radome.
S
WARNING
Do not use brushes, abrasive products, detergents
or alcohol-based liquids.
Yearly checks
- Check the outer conditions of the radome. Clean
from dust and dirt if necessary.
Checks before any long cruise
- Check that the mounting plates of the radome
are correctly glued
- Check for the correct installation of the 10 m
coaxial cable protection on the antenna.
S
DANGER
Before carrying out any maintenance or cleaning
operation, or after each use, ALWAYS turn off the
antenna by means of the switch located on the
control unit.
9.2 SPARE PARTS
The following table lists the codes of the
components which can be supplied as spare parts
directly by the Retailer.
Should you have problems with the operation or in
case you need technical support, first of all contact
the authorized Retailer. Keep at hand the serial
number of your antenna (on page 2 in this manual)
and a list with the failure symptoms. Should no
Retailer be available, contact the GLOMEX Service
Centre (see section “Technical Support”).
S
WARNING
You will be asked the serial number of your
antenna during any service or troubleshooting
phone call. The serial number is found on page 2 of
the user manual of your antenna, on the
packaging, on the backside of the control unit and
on the parabolic dish.
S
WARNING
Conserve the installation and user manual with
care, as it contains the serial number of your
antenna!
Spare parts GLOMEX code
Lower radome R500-LR
Upper radome R500-UR
Fastening support for antenna base 4.010.0250
Fuse for control unit T3A15 5x20 4.120.0076
DANUBE 2 R500
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9.3 SOFTWARE UPDATE BY SD CARD
The SD card must be inserted into the relevant slot
on the control unit side.
The SD CARD used for updating must be
formatted in FAT32, cluster size 4096 bytes (4k)
and with empty volume label. It is therefore
necessary to copy the two provided files
S5000M.DAT onto the SD card, proceeding as
follows:
1. Turn off the decoder, the TV set and make sure
that the switch on the control unit is set to OFF.
2. Remove the wall-mounting plate (see Fig. 16),
loosen the screws and remove the built-in
control unit.
3. Insert the SD card into the relevant slot on the
control unit side, as indicated in Fig. 27,
respecting the direction (side with manufacturer
label up) and making sure you have completely
inserted it.
4. Turn on the control unit (set B key, Fig. 21, to
ON).
5. If the control unit detects the presence of a SD
card with original GLOMEX software, the led
turns orange and automatically starts the
software updating procedure.
6. If the led stays red and the antenna moves, this
means that no original GLOMEX software has
been detected, or that the SD card has not
been inserted completely. Turn off the control
unit and repeat the procedure from step 4.
NOTE: if the control unit is not immediately turned
off, in a few seconds the led will turn orange and
then green, according to the standard satellite
searching procedure; turn off anyway and repeat
the procedure from step 4.
7. If the update is correctly carried out, the led
turns green. Otherwise, the led turns red and it
is necessary to turn off the control unit and to
repeat the procedure from step 4.
8. Turn off the control unit, remove the SD card,
insert the control unit into the wall, reinstall the
fastening screws and the installation plate.
S
WARNING
In case of repeated failures in the software update
procedure, please contact the GLOMEX Service
Centre.
NOTE: it is possible to download the necessary
software updating file from the Glomex website
(www.glomex.it) in section “Technical Support Download Area”.
Fig. 27
DANUBE 2 R500
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Flow chart
Fig. 28
SD UPDATE
SD INTRODUCTION
ORANGE LED
NO
RED LED
UPDATE
COMPLETED
GREEN LIGHT
NO
YES
YES
SOFTWARE
UPDATE
TURN ON AGAIN THE
CONTROL UNIT
CHECK THE SD CARD
TURN OFF THE
CONTROL UNIT
DANUBE 2 R500
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9.4 REPLACING THE POWER SUPPLY
PROTECTION FUSE
In case the fuse on the power supply line has
blown, proceed as follows to replace it:
- Turn off the decoder, the TV set and make sure
that the switch on the control unit is set to OFF.
- Remove the control unit from the wall-mounting
bracket, open the box by loosening the screws.
- OPTIONAL: (in case of built-in installation):
remove the wall-mounting plate (see Fig. 16),
loosen the screws and remove the built-in
control unit.
- Disconnect the power supply cable from the
battery.
- Remove the blown fuse from its seat indicated in
Fig. 29 and replace it with a new one (type T
3A15 5x20, i.e. delayed-action tube fuse, with 5
mm diameter and 20 mm length, 3 A rated
current and 15 V rated voltage).
- Connect the power supply to the battery again.
- Reinstall the rear cover onto the control unit.
- OPTIONAL (in case of built-in installation):
insert the control unit into the wall, reinstall the
fastening screws and the installation plate.
S
WARNING
In case the fuse blows again, a short circuit on the
coaxial cable or on the power supply cable could
be the cause.
Check that the cables are not short-circuited.
S
DANGER
Do not supply the antenna by connecting the 2
wires of the positive pole without using the fuse.
This could cause a fire.
Fig. 29
DANUBE 2 R500
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10. TROUBLESHOOTING
When a malfunction of your satellite system
occurs, it is very important to make a rapid check to
understand the nature of the malfunction and, if
possible, to find a remedy.
To analyze a malfunction, it is appropriate to carry
out the following verifications:
- the malfunction has been generated through
human mistake;
- the malfunction is due to a weather problem;
- the malfunction is due to a failure of the
equipment itself or it is caused by an anomaly of
another external appliance, but in some ways
connected to the equipment;
- in which phase the malfunction occurs: upon
start-up, during normal operation, upon shutdown;
- the malfunction is repeated; if so, according to
what criteria;
- what the malfunction determine from a
functional point of view;
- whether the malfunction produces signals (light
signals) and/or anomalous noise (such as
hissing, buzzing, etc.) and/or anomalous odours
(smell of burning) or not;
- the malfunction interferes with the operation of
other appliances;
- the malfunction is an apparent failure (i.e. it
disappears, for example, by turning off and then
on again the equipment).
The better you are able to answer the abovementioned questions, the deeper the malfunction
analysis will be.
The following table analyzes the most probable
causes which can lead to malfunctions of your
DANUBE 2 R500 antenna. For any analyzed
possible cause, a corrective measure is proposed,
to efficiently solve, as much as possible, the
trouble.
Anomaly Cause Remedy
1. The antenna does not operate
(the led on the control unit
does not turn on)
- the fuse is blown - replace the blown fuse with a
new one (see section
“Maintenance”)
- wrong power supply cable
connection
- check the polarity on the
power supply line
- short-circuited coaxial cable - check the correct mounting of
the coaxial cables
- proper failure - contact the Service Centre
2. The antenna does not operate
(the led on the control unit
flashes alternately red and
green)
- the coaxial cable has loosened
or has disconnected from the
antenna or from the control
unit
- check the connection of the
coaxial cables
- inner failure - contact the Service Centre
3. No status message on the
decoder
- the satellite receiver is not
installed correctly
- check the receiver connection
- alternating current fluctuations - refer to the user manual of the
receiver for support
DANUBE 2 R500
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4. No image on the TV (the led
on the control unit is green)
- the receiver is off - turn off the control unit, turn on
the receiver and then turn on
the control unit again
- the TV set is off or has not
been tuned to AV
- turn on the TV set and tune to
AV channel
- wrong cable connection on the
receiver
- check that the SCART socket
between the TV set and the
receiver is installed correctly
- the channel list is not up-todate
- carry out the automatic
channel search in the receiver
menu
- the selected satellite is not the
correct one
- check the selected satellite
5. Intermittent images for short
periods
- the satellite signals are
obstructed by trees, buildings,
overpasses, mountains
- move the boat to allow an
unobstructed view for the
antenna
- the boat is at the boundary of
the coverage area
- bad weather conditions
- go back within the coverage
area; refer to the footprints of
the coverage areas on page
59 in this manual
- wrong SKEW adjustment - adjust the SKEW by following
the instructions on page 52
- temperature change greater
than 10°C
- turn off and on again the
antenna
- it is necessary to calibrate the
sensors again
- turn off and on again the
antenna
6. The equipment does not find
the satellite (the led on the
control unit is red)
- the satellite signals are
obstructed by trees, buildings,
overpasses, mountains or
attachments installed on the
boat
- move the boat to allow an
unobstructed view for the
antenna or correctly position
the antenna on the boat
- the boat is outside the signal
coverage area
- go back within the coverage
area; refer to the footprints of
the coverage areas on page
59 in this manual
- the boat is moving within the
first 60 seconds after turning
on the equipment
- bad weather conditions
- turn off the equipment for 10
seconds, turn it on again and
make sure that the boat is still
or moves in a straight line
during the first 60 seconds
after being turned on
- wrong SKEW adjustment - adjust the SKEW by following
the instructions on page 52
- inner failure - contact the Service Centre
DANUBE 2 R500
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For further information, please address to the
GLOMEX Service Centre (see section “Technical
Support”).
11. RESHIPPING
Should you need to return the antenna to
GLOMEX, place it in a box, possibly the original
one, making sure it is well packaged and that the
upper and lower side are well recognizable.
In order to prevent any damage to the antenna
during transport, it is necessary to send it inside the
original radome (upper and lower).
Together with the antenna, please also send the
control unit, so that a verification of the whole
system is possible.
NOTE: GLOMEX will not be liable for possible
damage occurred during transport due to incorrect
packaging.
S
WARNING
Do not ship the antenna to GLOMEX for repairs
without having received a corresponding
authorization to return the material (RMA), as
reported in the general warranty/support
conditions.
NOTE: to remove the antenna from the boat, just
remove the upper radome by unscrewing the 8
screws near the base, unscrew the 2 screws on
each fastening foot and lift the antenna from the
lower radome.
The feet remain glued to the boat for a subsequent
new installation. After its removal from the boat,
fasten the upper radome onto the lower one again
using the 8 screws previously removed.
7. The equipment does not find
the satellite (the led on the
control unit flashes alternately
red and orange)
- the satellite signals are
obstructed by trees, buildings,
overpasses, mountains
- move the boat to allow an
unobstructed view for the
antenna
- the equipment software is not
up to date
- please contact the Service
Centre to ask for the software
update by SD card
- wrong SKEW adjustment - adjust the SKEW by following
the instructions on page 52
- bad weather conditions
8. Disturbed images - failure of the receiver - refer to the user manual of the
receiver for support, spare
parts and warranty conditions.
9. Confused, incomplete and
obstructed images
- condensate or rain on the
radome, which can disturb the
signal with still vehicle
- remove the condensate
deposits from the radome with
a fresh water jet (not under
pressure)
- bad weather conditions - periodically apply a liquid
detergent suitable for dishes
(no alcohol-based detergent)
to the radome surface and let
dry up
10. The decoder blocks - alternating current fluctuations - refer to the user manual of the
receiver for support
11. The equipment operates with
still boat but not with moving
boat
- the satellite signal is
obstructed
- move away from possible
obstacles obstructing the
satellite signal
- failure in the gyroscope
system
- contact the Service Centre
DANUBE 2 R500
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ENGLISH
12. TECHNICAL SPECIFICATIONS
13. TECHNICAL SUPPORT
In case technical support is needed, please contact
the GLOMEX SERVICE CENTRE:
Glomex Divisione Marine
Via Faentina 165/G
48124 Ravenna (Italy)
Tel. +39 0544 1935911
Fax +39 0544 500420
Email: service@glomex.it
DANUBE 2 R500
Min E.I.R.P. 48 dBW
Antenna gain 35 db
Dish size 58 cm x 32 cm
Radome dimension 66 cm x 39 cm
Antenna type OFFSET + H.P.F.
Antenna Polarisation Linear V/H
LNB frequency range 10.7 to 12.75 GHz
Radome type UV resistant
Antenna weight (including radome) 8 kg
Power supply
11,5
÷ 13.8 VDc
1.2 a/H with moving vehicle
1 A/h in stand-by
Peak 2.5 A
Operating temperature range -20°C to +55°C
Elevation range 15° to 50°
Azimuth turn range Unlimited
Acquisition time (stationary) < 40 sec
Tracking time (In-motion) < 50 sec
Tracking rate
AZ 25° / sec
EL 15° / sec
Loaded satellites 2 satellites + 1 standby
Type of transmission With gear
Standby Automatic + Manual
Type of stabilization
Gyroscopes on 2 axes + 3° axis by
interpolation
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