Glomex DANUBE 2 R500 User And Installation Manual

DANUBE 2 R500

SATELLITE TV ANTENNA

FOR

RIVER BOATS

USER AND INSTALLATION MANUAL

DANUBE 2 R500

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ENGLISH

DANUBE 2 R500

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ENGLISH

INDEX

1. FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 DELIVERY LETTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.2 ANTENNA IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.3 WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.4 GENERAL SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.5 ENVIRONMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.1 DANUBE 2 R500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3. CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3.1 OPTIONAL ACCESSORIES (NOT INCLUDED) TO USE GLOMEX ANTENNAS. . . . . . 9

4. NECESSARY TOOLS FOR ASSEMBLY (NOT PROVIDED) . . . . . . . . . . . . . . . . . . . . . . . 9

5. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

6. ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

6.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT . . . 17

6.2 SKEW CALIBRATION (MANUAL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.3 SKEW ADJUSTMENT GRID FOR EUROPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

7. USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

7.1 HOW TO USE THE SLEEP MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

8. TIPS FOR CORRECT USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

8.1 FOOTPRINTS: SATELLITE TRANSMISSION AREAS . . . . . . . . . . . . . . . . . . . . . . . . . 25

9. MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

9.1 PREVENTIVE MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

9.2 SPARE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

9.3 SOFTWARE UPDATE BY SD CARD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

9.4 REPLACING THE POWER SUPPLY PROTECTION FUSE . . . . . . . . . . . . . . . . . . . . . 29

10. TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

11. RESHIPPING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

12. TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

13. TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

DANUBE 2 R500

www.glomex.it

ENGLISH

DANUBE 2 R500

www.glomex.it

ENGLISH

1. FOREWORD

1.1 DELIVERY LETTER

Welcome: with the installation of this antenna, the world of satellite television comes on board your fluvial boat.

This manual has been drafted in order to help you with the correct installation and operation of the antenna.

1.2 ANTENNA IDENTIFICATION

When calling GLOMEX or an authorized Service Centre, always provide the serial number and the model of the antenna, shown on the second page of the manual, on the packaging, on the backside of the control unit and on the backside of the parabolic dish.

1.3 WARRANTY

GLOMEX guarantees the DANUBE 2 R500 satellite antenna series against conformity defects for a period of 24 (twenty-four) months from the date of shipment.

Warranty is intended as the repair or replacement of the equipment showing conformity defects when entering the sales contract, with no charge for the materials.

In case of conformity defects, the customer is entitled to the replacement of the goods with no charge.

The warranty is only valid if the product comes with a valid proof of purchase, (receipt or invoice).

The non-conforming product must be sent back to a Service Centre or authorized retailer, who, if necessary, will forward it to:

GLOMEX S.r.l.

Via Faentina 165/G

48124, Ravenna (Italy)

along with all the accessories supplied at purchase.

The serial number must neither be erased nor made illegible, otherwise the warranty will be voided.

S

WARNING

Conserve the installation and user manual with care! Losing the serial number makes the warranty null and void!

The warranty does not apply in case of damage due to carelessness, use or installation not compliant with the instructions given, tampering, product or serial number modification, damage due to accidental causes or to the buyer’s negligence.

Moreover, warranty does not apply in case of damage consequent to connections of the equipment to different voltages than those indicated or to sudden voltage variations of the network the equipment is connected to, as well as in case of damage caused by leakage, fire, inductive/electrostatic discharges or discharges due to lightning, use of cables different to those provided, overvoltages or other phenomena not related to the equipment.

The parts subject to wear consequent to use such as connection cables, driving belts, connectors, external parts and plastic supports are covered by a one-year period warranty.

The warranty does not include: periodical checks, software updates, product settings, maintenance.

After the expiration of the warranty period, the technical support activities will be carried out charging the customer for the replaced parts, the labour costs and freight charges, according to current rates.

The equipment will be replaced or repaired under warranty only and exclusively on Glomex quality department’s approval.

Should any dispute rise, the place of jurisdiction will exclusively be Ravenna (Italy).

The warranty is provided by:

GLOMEX S.r.l.

Via Faentina 165/G

48124 Ravenna (Italy)

DANUBE 2 R500

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ENGLISH

1.4 GENERAL SAFETY INSTRUCTIONS

Carefully read the instructions given and follow the precautions indicated to prevent potential hazards and to safeguard your health and safety, before carrying out any installation and maintenance operation.

This manual contains the following indications:

S

WARNING

This symbol warns against potential damage to the equipment which could involve the operator’s safety.

S

DANGER

With specific warnings against potential dangers for the safety of the operator or other directly involved persons.

Failure to comply with the instructions preceded by the above-mentioned keywords (WARNING and DANGER) can cause serious accidents or even the death of the persons involved.

Moreover, in this Manual, some instructions are given with text in italics, preceded by the words NOTE.

The information and specifications given in this manual are based upon the information available at the moment it is written.

In case of doubts, do not hesitate to contact GLOMEX S.r.l.

1.5 ENVIRONMENT

Do not throw the appliance away with the normal household waste at the end of its life, but hand it in at an official point for recycling. By doing this, you will help preserve the environment.

Fig. 1

DANUBE 2 R500

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ENGLISH

2. PRODUCT DESCRIPTION

2.1 DANUBE 2 R500

Danube 2 is the new generation of satellite TV antennas developed for river boats (barges, house boats, etc.). R500 provides outstanding performance with any weather condition thanks to a wider parabolic dish (+55% bigger than the previous version R8500), a high-performance LNB with low noise factor and to the innovative elliptic illuminator, specifically developed to prevent the spill-over effect (H.P.F.). Preventing the spill-over effect is very important to reach optimum performance with signal reception. This allows making the most of the illuminator and of the surface of the parabolic dish while preventing the presence of deflected signals which could reduce the performance of the antenna. R500 is designed according to the offset technology (the focus point is outside the parabolic area), so that the LNB may be supported by an arm which does not cast any shadow onto the parabolic dish. This guarantees the best possible performance of this antenna. Danube 2 is provided with new-generation electronic gyroscopes, capable of compensating any kind of boat movement, thus allowing you to watch TV with no interruption whatsoever. All Glomex antennas may be updated by anyone by means of the SD card reader (memory card), integrated in the control unit, by downloading the software for free from the website www.glomexmobile.com.

DANUBE 2 R500

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3. CONTENTS

The satellite antenna is sent packed in a cardboard box and sealed with the GLOMEX “SAFETY SEAL” hoop, which has the function of CONTENT WARRANTY seal.

Upon receipt, check that:

- the packaging is whole and the warranty hoop is present;

- the supply matches the order specifications;

- the antenna and its accessories are not damaged.

In case of damage or missing parts, immediately inform the Retailer, if possible with appropriate photos.

The table below lists the components contained in the package, indicating the quantities and the GLOMEX code (if provided).

Satellite receiver (not provided)

Fig. 1

DANUBE 2 R500

Component GLOMEX code

Antenna unit (1) 3.010.0022 Control unit with wall-mounting bracket (2) 4.120.0105 Coaxial cable, 10 m long, for antenna - control unit connection,

with integrated protection (antenna side) (3)

V9140/10M

Coaxial cable, 1.5 m long, for control unit - sat decoder (4) connection

V9143

Voltage stabilizer (5) V9119 Installation and user manual 4.150.0053 Warranty certificate 4.150.0044 Frame for built-in installation 4.010.0008

DANUBE 2 R500

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3.1 OPTIONAL ACCESSORIES (NOT

INCLUDED) TO USE GLOMEX ANTENNAS

To be able to use your new GLOMEX satellite antenna for river boats, you will have to procure or buy also:

- a TV set;

- a satellite receiver for channel selection.

The table below lists all the GLOMEX optional components, with relevant code.

4. NECESSARY TOOLS FOR

ASSEMBLY (NOT PROVIDED)

Procure all tools and materials listed below. They will be necessary to complete installation.

- Electric drill (1).

- Drill tips: 8 mm for fastening the radome, 2.5 mm for built-in installation of the control unit and 12 mm for the passage of the cable (2).

- Phillips screwdriver (3).

- 11 mm wrench (for the installation of the coaxial cable connectors) (4).

- 2 mm Allen wrench (for M4 dowels) (5).

- Reciprocating saw (to create the compartment for wall built-in installation of the control unit; use the template provided on page 51) (6).

- Sealant like SIKAFLEX®252 (7).

S

WARNING

Plan the whole installation before proceeding! Please consider the lay-out of the various components, the distance between them, the length of the various cables and the accessibility to the equipment once it is installed.

Optional accessory GLOMEX code

Satellite receiver TIVÙSAT I-CAN 1110 SV 230 VAC - 12 VDC

V9193

SD card with new satellite 4.120.0077 SD card with software update 4.120.0078

Fig. 2

DANUBE 2 R500

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ENGLISH

5. INSTALLATION

Before proceeding with the installation, please respect the following guidelines:

- please remember that the best position for the

satellite TV antenna is in the middle of the boat, in the lowest possible position.

- minimize obstruction. The antenna requires a

clear view of the sky in order to receive satellite TV signals. The fewer the obstacles, the better the system operation. Any foreign body (flags, antennas, radar antennas, sailboat masts, cranes, bridges, etc.) between the antenna and the satellite obstructs the signal and prevents correct receipt.

- make sure that the mounting surface is wide enough for the antenna base to be installed.

- make sure that the mounting surface is resistant and rigid enough to support the weight of the antenna and the vibrations which could occur.

- do not install the antenna near speakers or magnetic sources. In case it is not possible, it is necessary to compensate the magnetic source, paying attention not to interfere with the on-board compass.

- the antenna requires a lifting angle between 15° and 50° to receive satellite signals (Fig. 3).

Typical antenna lifting

Roll-bar

Fig. 3

TV antenna

Obstructed signal!

Fig. 4

NORTHERN EUROPE (~ 15°) CENTRAL EUROPE (~ 35°) SOUTHERN EUROPE (~ 50°)

+ 23 hidden pages

Glomex DANUBE 2 R500 User And Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual