IMPORTANT POINTS ...............................................................................................................................................16
Globe equipment is designed to provide safe and productive processing of food products as long as the equipment is
used in accordance with the instructions in this manual and is properly maintained. Unless the operator is adequately
trained and supervised there is a possibility of serious injury. Owners of this equipment bear the responsibility to
make certain that this equipment is used properly and safely, and to strictly follow all of the instructions contained in
this manual and the requirements of local, state and/or federal law.
Owners should not permit anyone to touch this equipment unless they are 18 years of age or older, are adequately
trained and supervised, and have read and understand this manual. Owners should also ensure that no customers,
visitors or other unauthorized personnel come in contact with this equipment. Please remember that Globe cannot
anticipate every circumstance or environment in which its equipment will be operated. It is the responsibility of the
owner and the operator to remain alert to any hazards posed by the function of this equipment. If you are ever uncertain
about a particular task or the proper method of operating this equipment, ask your supervisor.
This manual contains a number of precautions to follow to help promote safe use of this equipment. Throughout the
manual you will see additional warnings to help alert you to potential hazards.
Warnings affecting your personal safety are indicated by:
or
Warnings related to possible damage to the equipment are indicated by:
Globe has put several warning labels in English on its mixers. French labels are also available and can replace the
English labels at the owner’s discretion. If the warning labels or this manual are misplaced, damaged, or illegible,
or if you require additional copies, please contact your nearest representative or contact Globe directly to request
these items at no charge.
Please remember that neither manual nor the warning labels replace the need to be alert, to properly train and
supervise operators, and to use common sense when using this equipment.
Page 4
Page 5
Key Components of the Mixer
Minute Up/
Down Controls
Start Button
Stop Button
Attachment Hub
Planetary Grease Fitting
Planetary Shaft
Bowl Handle
Bowl Clamp
Digital Timer Display
Seconds Up/Down Controls
Attachment Hub
Thumbscrew
Bowl Lift Lever
Bowl Guard Handle
Bowl Lift Wheel
(Models SPC40 and
SPC60)
Power Bowl Lift, Mode &
Timer Controls
(Models SP62P and
SP80PL)
Speed Control
Bowl Guard
Built in Ingredient Chute
Bowl
Rubber Feet
SPC20 FRONT VIEW
Gear Oil Meter
(Models SPC62P
and SPC80PL)
Splash Guard
Bowl Cradle
Bowl Slides
SPC20 SIDE VIEW
Power Cord
Page 5
Page 6
Installation
UNPACKING
Unpack the mixer immediately after receipt. If the machine is found to be damaged, save the packaging material
and contact the carrier within fteen (15) days of delivery. Immediately contact your source of the equipment.
You have no recourse for damage after fteen (15) days.
TO AVOID SERIOUS PERSONAL INJURY:
• ALWAYS install equipment in work area with adequate light and space.
• ONLY operate mixer on a solid, LEVEL, non-skid surface that is nonammable.
• NEVER bypass, alter, or modify this equipment in any way from its original condition. Doing so can create hazards and will void the warranty.
• NEVER operate mixer without all warnings attached.
• DO NOT attempt to lift mixer alone.
INSTALLATION
1. Read this manual thoroughly before installation and operation. DO NOT proceed with installation and operation if you have any questions or do not understand everything in this manual. Contact your local
representative or Globe rst.
2. Remove the corrugated box from the skid by removing the bands on the box.
NOTE: The SPC62P and SPC80PL are shipped in a wooden crate; only the bolts at the bottom of the crate
(all four sides) need to be removed.
3. Carefully unbolt mixer from the skid using an 11/16'' or 3/4'' wrench.
4. Select a location for mixer keeping these points in mind:
• Floor or counter must be level.
• Easy access for maintenance and service.
• Clearance for operating controls, installing and removing agitators, bowl, or attachments.
• Sufcient space for adding ingredients during mixing periods.
• Make sure rear ventilation outlet of mixer is not blocked.
5. Use at least two other people to tilt the unit and install the rubber feet.
6. A bolt down template and bolts are available for the SPC10, SPC20, or SPC25. Contact Globe if needed.
7. Inspect mixer to make sure all parts have been provided (i.e. bowl, beater, whip and dough hook). The
SPC60, SPC62P and SPC80PL only have a bowl, dough hook and bowl truck.
8. Read the electrical information found on the data plate located at the rear of the machine. The incoming
power must match the rating on the data plate.
CONNECTING TO ELECTRICAL POWER
Cord Connected Units: This machine is provided with a three-prong grounding plug. The outlet that
this plug is connected to must be properly grounded. If the receptacle is not the proper grounding type,
contact an electrician. Do not under any circumstances cut or remove the third ground prong from the
power cord or use an adapter plug. Never use an extension cord. Low power supply could damage the
mixer and/or cause a re.
Page 6
Page 7
Installation
CONNECTING TO ELECTRICAL POWER cont’d.
If the unit needs to be hard-wired have a licensed electrician connect the unit to the power supply.
Three Phase Units:
You must conrm proper rotation of all 3 phase mixers before use of mixer. There is a
50% chance your 3 phase mixer is properly rotating if you are using it on 3 phase power.
1. Make sure there is not a mixing tool on the mixer shaft and the bowl is empty.
2. Put the speed lever on one speed and turn the unit on.
3. Make sure the large, gray planetary casting is going in the direction of the arrow on the
mixer as you stand in front of mixer (clockwise). (Do not pay attention to the
shaft rotation.) If it is traveling in the wrong direction have a licensed electrician switch
the electrical connection and retest.
9. Complete and register the warranty information online at:
www.globefoodequip.com/support/warranty-registration-form.
10. Clean mixer before use. Refer to Cleaning Instructions section of this manual.
NOTE: It is normal for the factory to apply a generous amount of grease in and on the machine.
Excess grease (brown in color) will be on all metal surfaces (e.g. top portion of bowl guard, speed control, bowl clamps, bowl lift lever and attachment hub thumbscrew). Excess high-pressured grease
(brownish-black) may also be found on the planetary shaft and some drippings may be found in the bowl.
Operating Instructions
TO AVOID SERIOUS PERSONAL INJURY:
• DO NOT operate mixer before reading the instruction manual rst.
• ALWAYS disconnect or unplug electrical power before cleaning, servicing, or
adjusting any parts or attachments.
• ALWAYS keep hands, hair and clothing away from moving parts.
ABOUT REMOVABLE BOWL GUARD (if applicable)
The bowl guard can be rotated or removed to accommodate the operator’s function. The interlocking bowl guard is
easy to remove and reattach for easy cleaning in a sink or dishwasher.
NOTE: When bowl guard is open or not properly installed, mixer will not operate.
NOTE: Rotate bowl guard clockwise (open) and counterclockwise (closed) to
attach agitators to mixer.
Opening / Rotating Bowl Guard:
Rotating bowl guard clockwise (open) and counterclockwise (closed), allows the operator
to easily add ingredients and to properly remove agitator and bowl from mixer.
1. When the separated handles are lined up together and pushed securely to the right
of mixer, the bowl guard is in the locked position and is ready to operate (Fig. 7-1).
Fig. 7-1
Page 7
Page 8
Operating Instructions
2. To rotate bowl guard to its open position, grasp the separated handles on the bowl guard and move them,
together as one, clockwise to open/rotate bowl guard. To close bowl guard, grasp the separated
handles and move them together as one, counterclockwise to close/rotate bowl guard back into a locked
position.
Removing and Attaching Bowl Guard:
NOTE: Before removing or attaching the bowl guard, make sure the bowl is in the down/
lowered position and the agitator tool is off the shaft.
1. To remove bowl guard for cleaning, push the lower part of the separated handle
out (clockwise) dividing the handle and releasing the guard from the rotation ring
(Fig. 8-1).
2. Once separated, take hold of the lower separated handle and continue turning the
guard clockwise until the bowl guard releases from the ring catch (Fig. 8-2).
3. To reattach bowl guard, line up ring catch on the left of mixer; lift
guard gently into place and rotate the guard’s lower handle counterclockwise
until it snaps back into place with the upper part of handle.
ATTACHING BOWL TO MIXER
NOTE: Install bowl BEFORE attaching agitator.
1. Lower bowl by pulling bowl lift lever forward and down to its resting
position. For models SPC40 and SPC60 rotate bowl lift wheel
counterclockwise until it stops. For the SPC62P and SPC80PL press the down
arrow (blue button) to lower bowl until it stops.
2. Lift bowl by bowl handles and:
a. Slowly position locking pin (located on the rear of bowl) into the hole in the
middle rear of cradle (Fig. 8-3).
b. Lower bowl onto pins located on either side of bowl cradle.
3. Once bowl is positioned on the cradle, secure bowl by pulling each bowl clamp
forward until bowl is locked tight (Fig. 8-4).
Fig. 8-1
Fig. 8-2
Page 8
Fig. 8-3Fig. 8-4
Page 9
Operating Instructions
ATTACHING THE AGITATOR TO THE MIXER (i.e. Beater, Hook, Whip)
NOTE: It is easier to install the agitator before adding the ingredients into the bowl.
1. Rotate bowl guard to the left so it rests in the open position (Fig. 9-1).
Using excessive force to open and close the bowl guard can damage the
spring lock and bowl guard microswitch, and will void the warranty.
2. Slide the agitator slowly upwards onto the planetary shaft, tting the shaft pin through the
slot in the agitator (Fig. 9-2).
3. Rotate the agitator clockwise to secure it onto the planetary shaft.
MIXING INGREDIENTS
Overloading or not following capacity chart guidelines may damage the
mixer and void the warranty. Refer to Capacity Chart section.
Agitators must always rotate in a counterclockwise direction around the
bowl.
If the agitator moves clockwise, contact a licensed electrician immediately
to remedy incorrect wiring.
Fig. 9-1
Fig. 9-2
IMPORTANT: Make sure the speed control lever is on the rst (1) speed.
1. Add the appropriate mixing ingredients into the bowl.
2. Rotate bowl lift lever up until the bowl locks into position. On the SPC40 and SPC60
rotate bowl lift wheel clockwise until bowl is all the way up into position. For the
SPC62P and SPC80PL press the up arrow (blue button) until the bowl is up into position.
3. Rotate bowl guard to the right until it locks into the closed position (Fig. 9-3).
You will hear it ‘click’ into place.
NOTE: Mixer will not start if the bowl guard is open or bowl is in the lowered position.
Before starting the mixer: Always change to the desired speed BEFORE starting the
mixer. Failure to do so can damage the gears or other parts and WILL void the
warranty.
Fig. 9-3
SETTING and CHANGING THE SPEED
4. Select the appropriate speed setting by lifting or lowering the speed control lever. Three xed speeds are available for use: rst (1), second (2), and third (3).
NOTE: The SPC62P has two speeds and the SPC80PL has four xed speeds.
Gear Speed: Product Type/Ingredient:
1 (low) Heavy: mixing pizza, bread, pasta and donut doughs, wafe/cake batter, mashing potatoes
2 (medium) Medium: 2nd stage of mixing for donut dough, etc.
3 (high) Light: whipping cream, egg whites, meringue
IMPORTANT: When mixing product always follow the recommended agitator and speed settings
according to the Capacity Chart. Refer to Capacity Chart section.
5. Press the green START button to begin mixing.
Page 9
Page 10
Operating Instructions
Always STOP mixer BEFORE changing speeds. Failure to do so can damage the gears
or other parts and WILL void the warranty!
6. To change the speed while mixing:
a. Press the red STOP button, then wait for the agitator to come to a complete stop.
b. Change the speed by raising or lowering the speed control lever.
c. Press the green START button to restart mixer.
NOTE: The SPC62P and SPC80PL will automatically shut off if the speed is changed while the mixer is
in operation.
NOTE: Mixer is equipped with motor overload protection. If mixer shuts off during operation, reduce the batch size and:
a. SPC25 and smaller models: Press the STOP button then press the Overload Reset button located
on the back of the mixer.
b. Larger models: Wait two minutes then press the START button on the control panel.
NOTE: 2nd speed should never be used on 50% AbsorptionRatio (AR) or lower with the exception of the SPC60. The SPC60 requires a 50% reduction in batch size to mix in speed 2 with 50% AR doughs.
NOTE: Reduce batch size by 10% if using chilled our, water below 70°F, ice, or high gluten our.
IMPORTANT: For heavier loads, mixer must not run longer than fteen minutes without
pausing for a cool down period of at least fteen minutes or more before resuming mixing.
For lighter loads, mixer must not run longer than thirty minutes without pausing for a cool
down period of at least thirty minutes or more before resuming mixing.
7. When the ingredients have been thoroughly mixed, press the red STOP button to stop mixer.
NOTE: If the timer was used, the mixer will automatically stop when the time has expired.
8. Lower bowl by pulling bowl lift lever forward and down to its resting position. For models SPC40 and SPC60,
rotate bowl lift wheel counterclockwise until it stops. For models SPC62P and SPC80PL, press the down
arrow (blue button) until bowl stops.
9. Rotate bowl guard to the left so it is in the open position.
10. Remove the agitator from the planetary shaft by lifting it upwards, then rotating it counterclockwise until it is
unlocked. Lower the agitator and remove from the planetary shaft.
11. Push each bowl clamp backwards to unlock the bowl from the bowl cradle.
12. Lift up slightly on bowl so it clears pins on the bowl cradle.
Most batches are heavy. Always use two people to remove and transport the loaded
bowl after mixing is complete. A bowl truck is included with the SPC60, SPC62P and
SPC80PL models and must be used to unload bowls containing more than 50 lbs.
per batch.
Page 10
Page 11
Operating Instructions
Before starting mixer: Always change speeds BEFORE starting the Mixer. Failure to do
so can damage the gears or other parts and WILL void the warranty!
USING MIXER’S DIGITAL CONTROLS AND TIMER
Read through this section and continue to page 13 for further operating instructions for use of the digital
controls on your mixer.
Mixer is equipped with a digital timer display, minutes and seconds buttons (to adjust the timed operations) and
Start / Stop buttons. Mixer can function in either timed operation or untimed operation.
Untimed Operation: For simple on/off mixing operation in an untimed operating mode, verify that bowl guard and
bowl lift are closed and locked into position.
- The display should read 00:00 to operate in untimed mode. Pressing the STOP button twice within one
second will reset the timer back to zero.
- Press the START button to begin mixing. The display will scroll zeros from left to right while mixing. Press the
STOP button when the desired mixing is complete.
NOTE: Pressing STOP button twice within one second to reset the timer back to zero (00.00) is a feature only
available for models SP10-SP60.
Timed Operation: The timer on the mixer can be set from 5 seconds to 60 minutes.
1. Set desired time. Minutes advance by one and seconds advance by ves before rolling over to zero.
NOTE: Press and continuously hold the up arrow button to the desired minutes and seconds. Press and
continuously hold as the button scrolls through the number cycles quickly. (To slow down the selection and to
better control the setting time, press the up or down arrow button (Do NOT continuously hold the button down).
2. Once the desired time is set, make sure that the bowl guard and bowl lift are closed and locked into
position and then press START.
3. Wait for the timed cycle to end or press STOP to pause mixing cycle.
- Pressing the STOP button once stops mixer and pauses the timer during operation.
- Pressing the STOP button once while mixer is not in operation will reset the timer to the
last programed/set time.
- Double clicking the STOP button twice within one second while the mixer is not in operation
will reset the timer back to zero (00:00).
NOTE: Pressing STOP button twice within one second to reset the timer back to zero (00.00) is a feature only
available for models SP10-SP60.
NOTE: If a cycle is interrupted by the bowl guard being opened or by lowering the bowl lift lever, the mixer will
stop. After the bowl guard and bowl lift are closed and locked into postion, The START button can be pressed to
continue the programmed/set time.
To add additional minutes or seconds to a mix time, STOP the mixer, and adjust the cycle mixing time.
4. Once a timed cycle ends, the mixer will beep for 5 seconds and the digital display will ash for two minutes (if not reset) indicating the timed cycle is complete.
Page 11
Page 12
Operating Instructions
HOW TO USE ATTACHMENT HUB
Never put hands into the feed chute when using a mixer attachment.
Only operate the attachment hub in MANUAL mode.
DO NOT attempt to mix ingredients in the bowl while using the hub.
Mixer must be OFF before installing attachment. Do NOT use attachments while mixing.
1. Loosen and remove the attachment hub thumbscrew (Fig. 12-1).
2. Remove the plastic cover from the attachment hub (Fig. 12-1).
3. Lubricate the attachment shaft with a food quality grease or mineral oil.
4. Insert the attachment shaft into the hub making sure to line up the alignment pin with
the hub hole.
5. Tighten the thumbscrew back into the hub and securely tighten it.
6. Select the appropriate speed setting by lifting or lowering the speed control lever.
Recommended Speed while using attachments:Attachment: Recommended Speed:
Vegetable Slicer 1 or 2
Cheese Shredder/Grater 1 or 2
Meat Grinder 1 only
NOTE: Make sure the bowl is up and the bowl guard is closed. Mixer will not start if the bowl and the bowl guard are not in the proper operating position.
7. Adjust the timer using the untimed operation described on the previous page.
Thumbscrew
Plastic Cover
Fig. 12-1
8. Press the green START button located on the control panel.
Always STOP the mixer BEFORE changing speeds. Failure to do so can damage the
gears or other parts and WILL void the warranty.
9. To change the speed while using mixer attachments:
a. Press the red STOP button, then wait for the agitator to come to a complete stop.
b. Change the speed by raising or lowering the speed control lever.
c. Press the green START button to restart the mixer.
NOTE: The SPC62P and SPC80PL will automatically shut off if the speeds are changed while the mixer is in
operation.
Page 12
Page 13
Operating Instructions
DIGITAL CONTROL INSTRUCTIONS
Untimed / Manual Mode instructions and controls for the SPC62P and SPC80PL
Always STOP mixer before installing attachments. Do NOT use attachments while mixing.
NOTE: Make sure the bowl is up and the bowl guard is closed. The mixer will not start if the bowl and the bowl guard
are not in the proper operating position.
Press the BOWL “Up” arrow to activate the power bowl lift.
Set the speed control to the desired speed.
Untimed - MANUAL MODE
2
1
1
1. To begin operation of mixer in Manual mode, press
the MAN button. The display will illuminate a small
dot of light in the lower right-hand corner of the seconds
timer display.
NOTE: Mixer will not start if bowl is not all the way up.
Bowl guard must be completely closed.
2. Press the START button to begin mixing. Press STOP to
discontinue mixing.
Always STOP the mixer BEFORE changing speeds.
NOTE: The SPC62P and SPC80PL will automatically shut off if
the speeds are changed while the mixer is in operation.
NOTE: The timer does not work in Manual Mode.
To use the timer feature, follow the Timer Mode instructions.
TIMER MODE
1. To begin operating mixer in timer mode, press
the TIMER button.
If starting mixer for the rst time, or if power is lost, the
TIMER display will only illuminate in all zeros “0”; otherwise,
it will display the last mixing time that was entered.
2. Select the number of minutes and seconds by using the up
and down arrows located under the timer digital display.
The rst set of up-down arrow buttons control the minutesand the second set of up/down arrow buttons controls
the seconds.
2
1
2
Press and continuously hold the up arrow buttons to the desired minutes and seconds. Press and continuously
hold as the button scrolls through the number cycles quickly. (To slow down the selection and to better control the
setting time, press the up or down arrow button do not continuously hold the button down).
3. Once the desired mix time has been set on the timer, press the START button to begin mixing.
Always STOP mixer BEFORE changing speeds.
NOTE: The SPC62P and SPC80PL will automatically shut off if the speeds are changed while mixer is in operation.
Page 13
Page 14
Operating Instructions
3
4. Once the START button is pressed, mixer timer numbers will begin to descend.
The timer and mixer can be interrupted at any time by pressing the STOP button. If the timer cycle is interrupted and
the mixer has not yet nished its set mixing time, the mixing cycle can be continued from where it left off by pressing
the START button.
NOTE: If a cycle is interrupted by the bowl guard being opened or the speed of the mixer being changed, the mixer
will stop. After bowl guard and bowl lift are closed and locked into postion, the START button can be pressed to
continue the programmed/set time.
To add additional minutes or seconds to a mix time, STOP the mixer, press TIMER, and adjust the cycle mixing time.
Press the START button to begin mixing once again.
5. At the end of a timed mixing cycle the timer will count down to “00” minutes and “00” seconds, the mixer will stop,
and the timer will display the last mix cycle time.
6. To begin another mix cycle with the same set time as the previous mix, press the START button.
If the mix cycle time needs to be adjusted up or down, set the new desired time and then press the START button
to begin mixing.
Mixer timer will always reset back to the last mix time that was set unless the plug or power is disconnected to the
mixer. If power is lost to the mixer, the mixing time will need to be reset to the desired time.
Page 14
Page 15
Cleaning Instructions
• Dilute detergent per supplier’s instruction.
• DO NOT hose down or pressure wash any part of the mixer.
• NEVER use a scrubber pad, steel wool, or abrasive material to clean the mixer.
• NEVER use bleach (sodium hypochlorite) or bleach-based cleaner.
• ALWAYS remove the agitator after each batch as the agitator can become stuck on the shaft and may be
difcult to remove.
The entire mixer, including removable parts, must be thoroughly cleaned and sanitized using the
procedures identied by your local health department and the ServSafe Essentials published by the
National Restaurant Association Educational Foundation (NRAEF). Visit www.servsafe.com for
more details.
It is extremely important to sanitize the mixer and to follow the instructions on the quaternary
sanitizer container to ensure proper sanitation is achieved.
ALWAYS DISCONNECT OR UNPLUG ELECTRICAL POWER FROM THE MIXER BEFORE CLEANING.
RECOMMENDED CLEANING
PART
AgitatorsHand wash using mild soap and water; rinse, dry and
Removable Bowl GuardHand wash using mild soap and water; rinse, dry and
BowlUsing a sponge or cloth, mild soap and water, apply
Rear Splash GuardHand wash using mild soap and water; rinse, dry and
Bowl CradleHand wash using mild soap and water; rinse, dry and
Planetary ShaftWipe with clean damp cloth; dry and sanitize. Apply a light
ExteriorHand wash using mild soap and water; rinse, dry, and
Hub InteriorWipe with clean damp cloth; dry, and sanitize. Daily
REQUIRED ACTIONFREQUENCY
Clean after each use.
sanitize.
Clean after each use.
sanitize or place in dishwasher.
Clean after each use.
pressure to make sure the bowl is clean; rinse, dry, and
sanitize. The bowl can also be placed in a dishwasher.
Clean after each use.
sanitize.
Daily
sanitize.
Clean after each use.
quantity of Globe oil (mineral oil) to the planetary shaft after
cleaning.
Daily
sanitize. DO NOT use a water hose.
Page 15
Page 16
Important Points
This Globe mixer will provide years of uninterrupted service if you do the following:
Installation
• Do not use an extension cord to connect electrical power.
• Make sure all 3 Phase units (see data plate) run in the direction of the arrow on the front of the machine.
Operation
• Turn off mixer before changing speeds.
• Follow the Capacity Chart for mixing dough. Refer to Capacity Chart section.
• Use only rst (1) speed for mixing dough. Second (2) speed should never be used on 50% AR or lower withthe exception of the SPC60. The SPC60 requires a 50% reduction in batch size to mix in speed 2 with 50%
AR dough.
• If the unit shuts off during mixing (overload protection trips), reduce the batch size.
Maintenance
• Once a year add 2 pumps (only) of grease to the planetary grease tting.
Recommended Maintenance
PARTREQUIRED ACTIONFREQUENCY
Planetary RingReapply grease (e.g. black axle
grease). Inject grease (2 pumps
only) into zerk tting on the side of
planetary mixer. DO NOT overll.
Bowl Slide RodsApply Globe oil (mineral oil) on the
bowl slide rods. Raise and lower the
bowl to distribute the oil onto the
rods.
Gear Oil Meter
(SPC62P and SPC80PL only)
Contact a Globe authorized servicer
to change the gear oil.
Once a year.
If the bowl becomes difcult to
raise or lower.
Once a year. When the gear oil
meter shows the oil below
half of the circle.
Page 16
Page 17
Capacity Chart
The following maximum capacities are intended as a guideline only. Varying factors such as the type of our used,
temperature of water used and other conditions may require the batch to be reduced.
* NOTE: The mixer capacity depends on the moisture content of the dough. When mixing dough (pizza, bread,
or bagels) check your Absorportion Ratio Percentage (AR%). %AR = water weight divided by our weight.
The capacities listed above are based on our at room temperature and 70°F water temperature.
NOTE: 1 gallon of water weighs 8.33 lbs.
50 lbs.
90 lbs.
Maximum Mixing Time - 7 Minutes
• If high gluten our is used, reduce the batch size by 10%.
If using chilled our, water below 70°F, or ice, reduce batch size by 10%.
Second (2) speed should never be used on 50% AR or lower with the exception of the SPC60. The SPC60
requires a 50% reduction in batch size to mix in speed 2 with 50% AR dough.
Do not use attachments on hub while mixing!
Page 17
Page 18
Troubleshooting
ProblemPossible CausesAction Required
Mixer will not operateBowl guard not in closed position.Rotate guard to the right until fully
closed.
Bowl not raised.Raise bowl to highest position.
Power not connected properly.Check all power connections. Plug into a
live socket. (Do not use extension cord!)
Test socket with another item.
Building circuit breaker is off.Check breaker box.
Internal overload tripped.
Gear not engaged.Switch gear fully into position. (Mixer will
Mixer stops during mixing cycleInternal overload tripped.
Damaged or broken transmission
belt.
Speeds were changed during mixing,
SPC80PL only.
Mixer is noisyMixer is not installed on level surface. Adjust surface or relocate mixer. Make
Bowl not seated correctly or clamps
not in place.
Agitator not tted properly.Remove and attach agitator into position
Overloading bowl.Reduce batch size. Refer to Capacity
Damaged or worn belt.Replace belt
Planetary ring gear needs more
grease.
Safety guard seized (will not
move freely).
Agitators won’t go onto the
planetary shaft easily.
Display not lit.No power to unitCheck power
Clean & lubricate slide sheath. Technician must drop down planetary
Lack of lubrication and/or cleaning of
the planetary shaft.
Internal fuse blownCall for service
SPC25 & smaller models: Press STOP
button, then press Reset button located
on the back of the mixer.
Larger models: Wait two minutes. then
press START to restart the mixer.
(If overload continues to trip, reduce batch
size and/or adjust recipe!)
not operate if the speed control lever is
positioned in between speeds)
SPC25 & smaller models: Press the
STOP button, then press the Reset button
located on the back of the mixer.
Larger models: Wait two minutes.
then press START to restart the
mixer.
(If overload continues to trip, reduce batch
size and/or adjust recipe!)
Contact a technician to replace
belt.
Return speed control lever to a speed
model position and restart the mixer.
sure rubber feet are installed.
Make sure bowl is seated into bowl cradle
correctly and bowl clamps are locked into
place.
properly.
Chart section.
Contact a technician to inspect for source
of noise. Reapply high-pressure grease.
assembly to access mat & sheath.
Contact technician.
Wipe planetary shaft with a clean damp
cloth and lubricate the shaft with mineral
oil or food quality grease.
Page 18
Page 19
Troubleshooting
ProblemPossible CausesAction Required
Mixing time is too longThree-phase mixer is wired wrongAgitators should rotate clockwise
around bowl. If not, electrician must
rewire.
Batch size too small
Incorrect recipe portions or
temperatures
Bowl lift sticking or not operationalLack of lubrication on bowl slidesLubricate bowl slides with mineral
One or more gears not workingBroken beltTechnician to replace belt.
Damaged or broken gearTechnician to replace gear. Always
Mixer will not mix medium or heavy
loads.
Residue leaking from hubContaminated hub due to build-up
Agitators touching bottom or sides of
bowl
Broken whip wiresBatch size too large for mixer. Adjust
Broken at beaterIngredients too cold or too large
Broken dough hookBatch size too large for mixerReduce batch size. Refer to Capacity
Mixture climbs up dough hookThree-phase mixer is wired
Discoloration of mixed productBowl has not been thoroughly
Mixer beeps when start button is
pressed
Incorrect or low voltageContact electrician.
Belt slippingTechnician to replace belt.
of meat and/or vegetable juices
(especially tomatoes)
Defective or dented bowlRemove dents or replace bowl.
Defective agitatorReplace agitator.
recipe.
Hand utensil dropped into bowl while
mixing
(e.g. frozen butter, cream cheese cut
in chunks)
Ingredients too cold or too largeWait for ingredients to reach room
incorrectly
cleaned
Bowl guard not in closed position.Rotate guard to the right until fully
Bowl not raised.Raise bowl to highest position.
Increase batch size or use smaller
bowl adapter kit. (Contact dealer for purchase)
Follow portions and temperatures per
recipe instructions.
oil or food quality grease. If still
sticking, technician must clean bowllift mechanism.
stop mixer before shifting gears!
Technician to remove hub and clean
interior. To avoid problem, wipe hub
and dry after each use.
*Note: Acid from tomato juices will
corrode/contaminate interior parts!
Don’t mix tomatoes in meat grinder!
Reduce batch size. Refer to Capacity
Chart section. Mixture too rm,
speed too high. Reduce speed.
Stop mixer
Wait for ingredients to reach
room temperature before
mixing. Reduce chunk size.
Chartsection. Adjust recipe.
temperature before mixing. Reduce
chunk size.
Electrician to rewire.
Clean bowl again. Refer to Cleaning
Instructions.
closed.
In the event of a power failure, the unit will shut down and the timer display will not be illuminated. Once power has
been restored, the timer will display the last programmed/set time. Pressing the START button will begin the mixing
operation.
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Page 20
Limited Mixer Warranty
Globe Food Equipment Company (“GFE”) warrants to the original purchaser of new equipment that said equipment,
when installed in accordance with our instructions within North America and subjected to normal use, is free from
defects in material or workmanship for a period of 2 years on parts (excludes wear/expendable parts). The labor
warranty is 1 year on labor from original installation, or 18 months from actual shipment date, whichever date occurs
rst. Mixer attachments have a 1 year replacement warranty from invoice date. There is no labor warranty for mixer
attachments. The vegetable slicing assembly, shredder/grater assembly, and meat grinder are considered mixer
attachments.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. GFE
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
GFE’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO REPAIRING AND
REPLACING EQUIPMENT WHICH PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN
THE APPLICABLE WARRANTY PERIOD. All repairs pursuant to this Warranty will be performed by an Authorized
Designated GFE Service Location during normal working hours. IN NO EVENT SHALL GFE BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, INCLUDING, WITHOUT
LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY,
STRICT LIABILITY, OR OTHERWISE.
This warranty is given only to the rst purchaser from a retail dealer. No warranty is given to subsequent transferees.
This warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess
water, re, normal wear, improper set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed, digitally signed Installation/
Warranty registration has been received by GFE within 30 days from the date of installation.
Register online at www.globefoodequip.com/support/warranty-registration-form.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN
THE BUYER AND SELLER. GFE NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR
IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SAID EQUIPMENT.
Example of items not covered under warranty, but not limited to just these items:
1. Acts of God, re, water damage, vandalism, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after market parts.
5. Repairs made by anyone other than a GFE designated servicer.
6. Lubrication.
7. Expendable wear parts. (This includes the bowl, at beater, wire whip, spiral dough hook,
and the pastry knife.)
8. Cleaning of equipment.
9. Misuse or abuse.
WARRANTY REGISTRATION
SCAN THE QR CODE WITH YOUR MOBILE DEVICE OR GO TO
WWW.GLOBEFOODEQUIP.COM
TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.