Global Sensor Systems ExpressCube 265R, EC-265R User Manual
TM
Express
Resolution Model 265R
Cube
User Guide
_________________________________________
Version 2.0
Oct. 2009
Important
ExpressCube™ Countertop User Guide - Copyright© by Global Sensor Systems Inc.
All rights reserved
ExpressCube™ is one of many state-of-the-art product lines designed and manufactured by Global Sensor
Systems Inc.
All information contained in this User Guide is subject to change without notice.
ExpressCube™ products and technology are protected by domestic and international patents both issued
and pending. U.S. Patent No. 7321859 and 7373722 issued.
All ExpressCube™ , SizeIt™ software and firmware is protected by domestic and international copyrights.
ExpressCube™, Global ExpressCube™ , SizeIt™, and the ExpressCube™ logo are registered Trademarks.
Please address any comments or suggestions regarding this user guide to:
Global Sensor Systems
400 Brunel Road,
Mississauga, Ontario
Canada L4Z 2C2
Attention: Documentation
For additional product information or technical assistance refer to our web site: www.expresscube.com
2
1.
General..............................................................................................................................5
1.1. Introduction........................................................................................................................5
1.2. Specifications.....................................................................................................................5
2.
Equipment Setup..........................................................................................................6
2.1. Unpacking..........................................................................................................................6
2.2. Location and Placement.....................................................................................................6
2.3. Opening And Securing The Back Sensor Array................................................................7
3.
Electrical Connections..............................................................................................8
3.1. Rear Connecting Panel Layout Summary..........................................................................8
3.2. USB Connection ................................................................................................................9
3.3. Connection of a Handheld Bar Code Scanner ...................................................................9
3.4. Connection settings for hand scanners:..............................................................................9
3.5. Printer Connection...........................................................................................................10
3.6. Connection of the Ethernet LAN (Option) ......................................................................10
3.7. ExpressCube™ External Device Ports.............................................................................11
3.8. Power Adapter Connection..............................................................................................12
4.
Selecting the User Control for the ExpressCube
4.1. ExpressCube™ LCD Controller ......................................................................................13
4.2. Computer Control............................................................................................................13
5.
ExpressCube™ SizeIt
5.1. Summary..........................................................................................................................14
5.2. Minimum Computer Requirements .................................................................................14
5.3. Software Installation........................................................................................................ 14
5.4. Running the Software ......................................................................................................14
6.
ExpressCube™ Countertop Power-up.........................................................................15
6.1. Power-up..........................................................................................................................15
6.2. Initial Power-up System Check .......................................................................................15
7.
User Programming ..........................................................................................................16
7.1. Summary..........................................................................................................................16
7.2. Using the ExpressCube™ Controller Keypad for Programming.....................................16
7.3. Using the PC running ExpressCube™ SizeIt™ for Programming...................................16
7.4. Using the PC running a Third Party Software for Programming.....................................17
7.5. Main Programming Menu................................................................................................17
7.5.1. Alter Dimensional Weight [DIM] Factors................................................................17
7.5.2. Manual / Automatic Operation.................................................................................18
7.5.3. Adjust Beep Duration...............................................................................................18
7.5.4. Set Device Number...................................................................................................18
8.
Operation ..........................................................................................................................20
8.1. Summary..........................................................................................................................20
8.2. Main unit LED indicators ................................................................................................20
8.3. Operation with Third Party Control Software .................................................................21
8.4. Preparation for Measurements.........................................................................................21
8.5. Zeroing the ExpressCube Countertop..............................................................................21
8.6. Placement of the Box for Measurement...........................................................................22
8.7. Verifying That the Parcel is Ready to Measure...............................................................23
8.8. ControllerQuick Setup Guide ..........................................................................................24
8.9. Programming Dimensional Weight [DIM] Factors.........................................................25
8.10. LCD Controller Display...............................................................................................26
8.11. Dimensional Weight and The Greater Weight Indicator..............................................27
8.12. Acquiring the Measurement Data (Manual Operation)................................................28
™
Software Installation.....................................................14
TM
System...................................13
3
8.13.
SEND / PRINT the Acquired Measurement Data (Manual Operation).......................29
8.14. Automatic (ACQUIRE & SEND / PRINT) Operation.................................................29
8.15. Using the ExpressCube™ Countertop as a Weigh Scale Only....................................31
9.
Maintenance.................................................................................................................32
9.1. General.............................................................................................................................32
9.2. Cleaning (Excluding the Sensor Lenses).........................................................................32
9.3. Cleaning the Sensor Lens.................................................................................................32
9.4. Replacing the Sensor Lens...............................................................................................33
10. Troubleshooting...................................................................................................................33
10.1. Summary ......................................................................................................................33
10.2. ExpressCube™ Countertop will not power up.............................................................34
10.3. ExpressCube™ Countertop Controller LCD display is not working...........................34
10.4. ExpressCube™ Countertop PC Controller SizeIt is not working ................................35
10.5. ExpressCube™ Countertop Maintenance Codes .........................................................36
11. ExpressCube Weight Calibration Procedure.......................................................................37
11.1. *** WARNING *** Performed by Authorized Personnel Only................................37
11.2. Calibration Weight.......................................................................................................37
11.3. Procedure......................................................................................................................37
12. Appendix 1 : ExpressCube™ Warranty..............................................................................38
12.1. Statement of Warranty. ................................................................................................38
12.2. Terms and Conditions of Warranty..............................................................................38
12.3. Conditions Which Void Warranty................................................................................ 39
13. Appendix 2: Dimensional Weight & DIM FACTOR..........................................................40
13.1. The Importance of Volume and Weight of Cargo for Transportation..........................40
13.2. Dimensional (Volume) Weight....................................................................................40
13.3. DIM Factor (Dimensional Weight Factor)...................................................................41
13.4. Using DIM Factor (Dimensional Weight Factor) ........................................................41
13.5. Dim Factor Conversion Between in3/lb and cm3/kg.....................................................42
4
2.
Equipment Setup
2.1. Unpacking
The ExpressCube countertop unit is shipped with the back of the
unit folded onto the platform. Carefully remove the unit from the
packing material and place the unit in the final location prior to
removing the shipping brackets that secures the back to the top
platform.
Unscrew the leveling feet until approximately one-half inch is
extended from the bottom of the unit. This will allow maximum
flexibility in leveling the unit.
The ExpressCube countertop unit may be provided with optional display and connecting hardware.
It is important to review the equipment list provided in the shipping container to ensure that all items
have been removed prior to disposal of the shipping container.
"
With the protective shipping brackets removed, care must be taken not to subject
the folded back assembly to any twisting or impacts that could harm the hinge assembly.
ExpressCube Shipping / Storage
2.2. Location and Placement
Refer to the specifications to obtain the outside dimensions of this model of ExpressCube countertop
unit. This unit should be placed on a countertop or table that has a surface area that is equal or
greater to the physical dimensions referred to in the specifications. It is important for accurate
weight measurements that the surface is reasonably level, flat and stable.
Ensure that the area selected for the ExpressCube countertop unit is free from objects that could
touch the unit and that there is adequate space to place and measure packages without obstruction.
The ExpressCube countertop unit should be located within four feet of a power source. Verify with
the specifications and the power adapter shipped that the power source and the ExpressCube
power adapter are compatible.
6
2.3. Opening And Securing The Back Sensor Array
Refer to the diagram below to raise and secure the back sensor array from the shipping / storage
position. Inspect the device before starting the procedure to ensure that all bindings and/or shipping
restraints have been removed.
A. Carefully lift up the rear sensor panel 90° to the surface of the platform until the holes at the
rear of both parts of the assembly line up.
B. Insert the supplied four locking bolts into the back assembly and tighten.
"
It is important to put the locking bolts in without cross threading. Although the back
assembly requires little effort to be held in place, it is recommended that one person hold the
back sensor panel in place while a second person installs the locking bolts.
7
3.
Electrical Connections
3.1. Rear Connecting Panel Layout Summary
Symbol Function Description
Switches ExpressCube unit ON / OFF
*Authorized Personnel Only* Removal or damage to
the calibration seal voids certification approvals
The ExpressCube™ universal power adapter includes
4 power connections and has the following world
safety approvals: UL / ULC, CE, PSE, BS, GS, FCC,
SAA
*
(unmarked)
Power Switch
Calibration
Power Adapter
USB
This USB port can be used by a local PC to
Operate and collect data from the ExpressCube™ unit.
Hand Scanner
Connect to handheld scanner (not supplied).
The port is a male RS-232 serial interface.
RS-232 male port provides ASCII data output for either
Printer
External Devices
"
Connect all the appropriate connectors prior to connecting the power adapter and
activating the device.
"
The ExpressCube ™ countertop unit is designed such that there is space to connect
and run the cables from the rear connector panel. Do not use this space to bunch and store
excess cable as the movement of the platform could be restricted by cable contact.
a printer or direct data logging onto a hard drive via a
local PC application (not supplied).
These connectors are used to connect ExpressCube™
external devices such as the customer display or
control box.
8
3.2. USB Connection
The ExpressCube™ countertop series of dimensioning
devices are equipped with a USB connection to interface
to a local computer. The USB connection allows the
computer to control and capture data from the
dimensioning device. The USB is fully compatible with
USB 2.0 computer ports.
Connect the cable as indicated in the diagram.
"
ExpressCube™ SizeIt™ must be installed in the
computer before the USB interface can be used.
Refer to the ExpressCube
™
SizeIt™ installation section for more details.
3.3. Connection of a Handheld Bar Code Scanner
The ExpressCube™ countertop unit has a dedicated
male RS-232 serial port for use with a handheld bar
code scanner. [Handheld scanner not supplied] The
RS-232 connector should be securely connected to the
appropriate connector on the ExpressCube™
countertop.
"
There are two RS-232 connectors on the
connector panel but each one serves different
purposes. Be sure to use the connector identified
for the hand scanner
"
The ExpressCube™ countertop unit has programming options that can utilize the
trigger of the handheld scanner to activate data collection and processing. Refer to the
Operators Program Menu for more details.
3.4.
1) Connection port – RS-232
2) Baud rate - 9600
3) Parity – none
4) Data bits – 8
5) Stop bit – 1 and add a suffix of a CR LF (Carriage Return Line Feed)
Connection settings for hand scanners:
.
Sample RS-232 Hand Scanner
9
3.5. Printer Connection
The ExpressCube™ countertop unit is equipped with a female
RS-232 serial printer port. The port is activated when the
ExpressCube™ countertop unit has acquired data through a
successful measurement. Upon receiving a ‘Print’ command, the
printer port will deliver the data in an ASCII format that is
terminated with a line feed and carriage return. The RS-232
connector should be securely connected to the appropriate
connector on the ExpressCube™ countertop.
"
The ExpressCube countertop unit has been specifically
set up using the Star SP-300 Series ASCII model. While most
ASCII RS-232 printers follow virtually identical data formats,
the user is responsible to assure their selected printer is
compatible to the Star-300 series format.
"
For detailed description of the data format to the printer, refer to the Technical Data
Summary in the appendix of this manual.
Star SP-300
3.6. Connection of the Ethernet LAN (Option)
"
A physical LAN port has been accommodated on the rear connector panel of all
ExpressCube countertop units but the necessary support hardware & software will not
be introduced unto t he 3
The ExpressCube™ countertop unit at this time will be equipped
with an active 10 Base T Ethernet LAN port. The user will be able
to send acquired measurement data to a remote server for
recording and/or billing purposes. The LAN device will only be
used to record package data and is not intended to be used to
control the ExpressCube™ countertop functions.
The LAN connector is a standard RJ-45 connector. The LAN port
configuration is programmed through the USB connector using the
ExpressCube™ countertop maintenance software. The port
configuration is recorded on non-volatile memory and will remain until reprogrammed through the
USB connector.
rd
quarter of 2009.
RJ-45 Connector
10
3.7. ExpressCube™ External Device Ports
The ExpressCube™ external ports are high-speed data and power ports that are used to connect to
optional ExpressCube™ equipment. There are two external device ports on the rear connector
panel. The two ExpressCube™ external devices supported by these ports are the control unit and
the customer display unit as illustrated below.
T
The ExpressCube™ Controller has a reversible mounting plate that allows the controller to be
converted from a desk mount (as shipped) to a wall mount. To change the configuration, remove
the four screws holding the bracket. Rotate the mounting bracket 180° and secure with the same
four screws.
The ExpressCube™ external device ports use RJ-11 four wire connectors. Place or mount the
device to be connected in the location that it will be used. Insert the RJ connector until an audible
click is heard. Carefully route the cable and insert the RJ-11 connector into either one of the two
ExpressCube™ external device ports.
"
The RJ-11 is a popular jack used by manufacturers for a variety of different devices and
purposes. DO NOT INSERT ANY OTHER MANUFACTURED DEVICE EQUIPPED WITH A RJ-11
INTO THE EXPRESSCUBE DEVICE PORT. The attempted use of this RJ-11 port for any
device other than an ExpressCube™ device can cause internal damage and void the
warranty.
"
The ExpressCube™ external device ports provide low voltage power to operate the
circuits and backlit LCD displays of the external devices. Care should be taken to ensure that
no foreign objects are inserted into these ports.
11
3.8. Power Adapter Connection
After connecting the appropriate connectors as detailed in
Sections 3.1 to 3.7, insert the power adapter plug into the
ExpressCube countertop rear connector panel.
The cable from the rear of the unit to the adapter should be
free from obstruction and located to prevent accidental
removal from ExpressCube or the outlet. Securely connect
the power plug into an electrical outlet.
"
Use only ExpressCube power adapters with the ExpressCube countertop unit.
"
The power adapter must have unrestricted airflow around it. Do not wrap or enclose the
power adapter.
12
4.
Selecting the User Control for the ExpressCubeTM System
The ExpressCube™ Countertop system must have an operator controller to perform the
measurement functions. The ExpressCube™ Countertop system can be controlled either by a
desktop computer using the USB interface or by using the ExpressCube™ LCD Controller. If a
display is required to monitor the ExpressCube operation, it is recommended to use the customer
display.
4.1. ExpressCube™ LCD Controller
The use of the ExpressCube™ LCD Controller only requires the appropriate electrical connection as
described in the section above. The installation of the SizeIt™ software is not required. Proceed to
the power-up section of this user guide.
4.2. Computer Control
The use of a computer to control the ExpressCube™ Countertop system will require the installation
and use of the SizeIt™ software. Connect the USB cable as previously described and follow the
instructions outlined in the ExpressCube™ SizeIt™ Software Installation section of this guide.
"
In this User Guide, the term ‘control panel’ [underlined] will reference the device used to
control the ExpressCube
computer running SizeIt
"
When the ExpressCube™ LCD Controller is used to control the ExpressCube™
Countertop system, the USB port is still active and can be used by a trained technical or
administration personnel to service the unit.
™
Countertop System. ( i.e. ExpressCube™ LCD Controller or local
™
software )
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