GlobalSat WorldCom ST100 User Manual

GlobalSat WorldCom Corporation

16F., No. 186, Jian 1st Rd., Zhonghe Dist.,
New Taipei City 23553, Taiwan

Tel: [phone]/ Fax: [phone]

[e-mail]
www.globalsat.com.tw

USGlobalSat Incorporated

14740 Yorba Court Chino, CA 91710

Tel: [phone] / Fax: [phone]

[e-mail]

GlobalSat ST-100 Series

User Manual

Version 1.0

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TABLE OF CONTENTS

1. Warning ................................................................................................................................................. 3

2. Welcome ................................................................................................................................................ 4

3. Introduction and Features ................................................................................................................... 5

3.1 Introduction ..................................................................................................................... 5

3.2 LED Indicators ................................................................................................................ 6

4. Device Operation .................................................................................................................................. 7

4.1 Device charging .............................................................................................................. 7

4.2 Power .............................................................................................................................. 8

4.3 Help button...................................................................................................................... 9

5. Safety Information .............................................................................................................................. 10

6. Limited Warranty ................................................................................................................................ 11

7. FCC Statement .................................................................................................................................... 16

8. NCC Statement ................................................................................................................................... 17

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1. Warning

USE RESPONSIBLY. READ ALL INSTRUCTIONS AND
SAFETY INFORMATION BEFORE USE.

GlobalSat WorldCom Corporation / USGlobalSat, Inc., will not accept any responsibility
whatsoever for accidents or violations of local Laws resulting from failure to observe
common sense precautions and local laws. Your personal judgment, traffic regulations,
and common sense must always take precedence over any directions produced by GPS
receiver or the mapping software.

Indemnification:

User agrees to defend, indemnify and hold harmless GlobalSat WorldCom Corp. and USGlobalSat,
Inc., its officers, directors, employees and agents against and from any third party claims, actions,
damages or demands, including but not limited to, reasonable legal and accounting fees, resulting
from user's use or misuse of this product, violation of these Terms, or any activities related to this
product, or from user's violations of the rights of any other user of this product. Use of this Product is
at user's own risk.

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2. Welcome

Thank you for purchasing the GlobalSat ST-100. The ST-100 is a sleek, compact and
feature rich asset monitoring tracking device. The ST-100 unit incorporates a wide array of
custom feature, functions and configurations for unique client requirements. We
appreciate your purchase of a GlobalSat WorldCom Product!

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3. Introduction and Features

SKU

Sigfox Frequency

RF Output Power

ST-100E

RC1: Europe 868 MHz

14 dBm

ST-100U

RC2: North America 915 MHz

22 dBm

ST-100J

RC3: Japan, Korea 920 MHz

14 dBm

ST-100A

RC4: Asia 923 MHz

22 dBm

1 Help Button

5 Power Button

2 Power LED

6 Battery Charging Contacts

3 Sigfox® LED

7 Lanyard Holes

4 GPS LED

3.1 Introduction

ST-100 is a SIGFOXTM compliant RF Tracker which includes SigfoxTM certified module by
Wisol. It is designed for asset tracking, pet tracking, and personal monitoring of children
and elderly. It has built-in help button for emergency report which allows immediate
notification to the care giver/monitor. ST-100 is fully compatible with SIGOFXTM compliant
base station, making it the #1 choice for tracking application under the SIGFOXTM network.

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3. Introduction and Features (Continued)

3.2 LED Indicators

LED

Orange
Constantly

Lit

Orange Blinking

Red Constantly

Lit

Red Blinking
Quickly

State

ST-100 is

fully charged

ST-100 is
being charged.

Battery power
is low

USB
configuration
mode

LED

Blinking Quickly

State

Data transmitting

LED

Blinking Quickly

(Once per second)

Blinking Slowly

(Once every 3 seconds)

State

ST-100 is searching for GPS fix

ST-100 receives GPS fix

Power Status LED

Sigfox® LED

GPS LED

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4. Device Operation

4.1 Device charging

Using the device for the first time, rechargeable battery will require a complete 100%
charge before ST-100 is operable. To maximize your device’s battery life, proceed by
performing the steps listed below.

1. Connect the charging clip to ST-100's battery charging contacts and connect the
USB side to AC adaptor.

2. Allow at least 4 hours of battery charging time.

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4.2 Power

1. To turn the device “ON”, press and hold the power button until the device vibrates..

2. To turn the device “OFF”, press and hold the power button until the device vibrates.

3. To perform a hard reset, press and hold the power button for 8 to 10 seconds.

Note: Short press power button to check ST-100 is On or Off.

：red LED blink 1 time.
：red LED blink 3 times.

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4.3 Help button

When help button is long pressed, ST-100 will send the first help report immediately. Then
ST-100 would send help reports every 30 seconds (default value) continuously to SigfoxTM
base station till it gets server acknowledgement and GPS fix.

Note:

The SIGFOXTM requires a 1% transmit duty-cycle lower than the legal limit to avoid
network congestion.

5-minute interval minimal.

Abide by EU’s regulation, ST-100 should send help reports by

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5. Safety Information

 Please consult your airline prior to the operation of this product in the aircraft. . Operating this

product in environments emitting intensive radio waves or radiation can affect the operation and
functionality of this product.

 Avoid use in humid or rainy environment. Water ingress can disable or destroy this product

beyond repair.

 Avoid using this product in a dusty environment. Dust ingress can compromise the products ability

to function.

 Avoid situations that include Over-voltage, over charging, power cable damage may cause

overheating or potential fire disaster.

 Never use any chemical or detergent to clean the Personal Tracker to prevent erosion of the surface

or paintwork.

 In order to eliminate the risk of electric shock, make certain the charging cable is completely

inserted / seated, do not touch the power cable plug / connectors with wet or damp hands.

 Do not charge the Device in any extreme cold or hot temperatures, which may cause damage to

the device.

 Keep out of the reach of children during charging.
 Avoid direct prolonged exposure to sunlight and high temperatures to avoid the potential

over-heating of the battery of this product, which may cause damage.

 Please do not attempt to repair this device yourself, contact GlobalSat or USGlobalSat for

Technical Support.

 Keep all the wires tidy in order to prevent damage or tangling.

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6. Limited Warranty

GlobalSat/ USGlobalSat (1) Year Limited Warranty

FOR CONSUMERS, WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, IN THEIR COUNTRY OF
RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL
RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND
REGULATIONS. THIS WARRANTY DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY RITGHTS OF
CONSUMERS ARISING OUT OF NONCONFORMITY WITH A SALES CONTRACT. SOME
COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR EXCLUSIONS
DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY, STATE OR
PROVIDENCE. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE
LAWS OF THE COUNTRY IN WHICH PRODUCT PURCHASE TOOK PLACE. GLOBALSAT/
USGLOBALSAT, THE WARRANTOR UNDER THIS LIMITED WARRANTY, IS IDENTIFIED AT THE
END OF THIS DOCUMENT ACCORDING TO THE COUNTRY OR REGION IN WHICH THE
PRODUCT PURCHASE TOOK PLACE.

GlobalSat/ USGlobalSat’s warranty obligations for this hardware product are limited to the terms set
forth below:
GlobalSat/ USGlobalSat, as defined below, warrants this hardware product against defects in materials
product hardware against manufacturing defects in materials and workmanship under normal use for a
period of ONE (1) year from the date of retail purchase by the original end-user purchaser and purchased
from a recognized “authorized dealer” (“Warranty Period”). Products purchased from any unauthorized
source, such as unauthorized e-Bay resellers, will not qualify for free warranty service/support and may
require the end-user to pre-pay fees associated with, but not limited to the support, repair, replacement and
shipping of the product to and from the service center. If a hardware defect arises and a valid claim is
received by GlobalSat/ USGlobalSat within the Warranty Period, at its option and to the extent permitted by
law, GlobalSat/ USGlobalSat will either (1) repair the product at no charge, using new parts or parts
equivalent to new in performance and reliability, (2) exchange the product with a product that is new or
equivalent to new in performance and reliability and is at least functionally equivalent to the original product
or, (3) refund the purchase price of the product. GlobalSat/ USGlobalSat may request that you replace
defective parts with new or refurbished user-installable parts that GlobalSat/ USGlobalSat provides in

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fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has
been installed in accordance with instructions provided by GlobalSat/ USGlobalSat, assumes the remaining
warranty of the original product or ninety (90) days from the date of replacement or repair, whichever
provides longer coverage for you. When a product or part is exchanged, any replacement item becomes
your property and the replaced items become GlobalSat/ USGlobalSat’s property. Parts provide by
GlobalSat/ USGlobalSat in fulfillment of its warranty obligation must be used in products for which warranty
service is claimed. When a refund is given, the product for which the refund is provided must be returned to
GlobalSat/ USGlobalSat and becomes GlobalSat/ USGlobalSat’s property.

If a defect arises and a valid claim is received by GlobalSat/ USGlobalSat after the first one hundred and
eighty (180) days of Warranty period, a shipping and handling charge may apply to any repair or exchange
of the product undertaken by GlobalSat/ USGlobalSat.

EXCLUSIONS AND LIMITATIONS

This Limited Warranty applies only to the hardware product manufactured by or for GlobalSat that can
be identified by the “GlobalSat” trademark, trade name, or logo annexed to it. The Limited Warranty
does not apply to any non-GlobalSat hardware product or any software, even if packaged or sold with
the GlobalSat hardware.

Manufacturers, suppliers, or publishers, other than GlobalSat/ USGlobalSat, may provide their own
warranties to the end user purchaser, but GlobalSat/ USGlobalSat, in so far as permitted by law, provides
their products “as-is”. Software distributed by GlobalSat/ USGlobalSat with or without the GlobalSat brand
name (including, but not limited to system software) is not covered under this Limited Warranty. Refer to the
licensing agreement accompanying the software for details of your rights with respect to its use. GlobalSat/
USGlobalSat does not warrant that the operation of the product will be uninterrupted or error-free.
GlobalSat/

USGlobalSat is not responsible for damage arising from failure to follow instructions relating to the
product’s use.

This warranty does not apply: (a) to consumable parts, such as batteries, unless damage has
occurred due to a defect in materials and workmanship; (b) to cosmetic damage, including but not
limited to scratches, dents, and broken plastic on ports; (c) to damage cause by use accident, abuse,
misuse, flood, fire, earthquake or other external causes; (e) to damage caused by operating the
product outside the permitted or intended uses described by GlobalSat/ USGlobalSat; (f) to damage
caused by service (including upgrades and expansions) performed by anyone who is not a
representative of GlobalSat/ USGlobalSat or an GlobalSat/ USGlobalSat authorized service provider;
(g) to a product or part that has been modified to alter functionality or capability without the written
permission of GlobalSat/ USGlobalSat; or (h) if any GlobalSat/ USGlobalSat serial number has been

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removed or defaced.

IMPORTANT: Do not open the hardware product. Opening the hardware product may cause damage
that is not covered by this warranty. Only GlobalSat/ USGlobalSat or an authorized service provider
should perform service on this hardware product.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW,
GLOBALSAT/ USGLOBALSAT SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTIBILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS.
IF GLOBALSAT/ USGLOBALSAT CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED
WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OF REPLACEMENT
SERVICE AS DETERMINED BY GLOBALSAT/ USGLOBALSAT IN ITS SOLE DISCRETION.

No GlobalSat/ USGlobalSat reseller, agent, or employee is authorized to make any modifications, extension,
or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of
the remaining terms shall not be affected or impaired.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW,
GLOBALSAT/ USGLOBALSAT IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR
UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON
CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF
BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF;
DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR
DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND
PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR
DATA STORED IN OR USED WITH THE GLOBALSAT/ USGLOBALSAT PRODUCT AND ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY
LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. GLOBALSAT/
USGLOBALSAT DISCLAIMS ANY RESPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY
PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR
LOSS OF PROGRAMS OR DATA.

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OBTAINING WARRANTY SERVICE

Please access and review the online help resources referred to in the documentation accompanying this
hardware product before seeking warranty service. If the product is still not functioning properly after making
use of these resources, access the online website www.usglobalsat.com for instructions on how to obtain
warranty service. You must follow GlobalSat/ USGlobalSat warranty processes. GlobalSat/ USGlobalSat
may provide warranty service (i) by sending the unit to GlobalSat/ USGlobalSat location, where service is
performed at the location, or (ii) by sending the unit to an authorized GlobalSat/ USGlobalSat supplier (iii) by
sending you new or refurbished customer-installable replacement product or parts to enable you to service
or exchange your own product (“RMA service”). Upon receipt of the replacement product or part, the original
product or part becomes the property of GlobalSat/ USGlobalSat and you agree to follow instructions,
including, if requires, arranging the return of the product or part to GlobalSat/ USGlobalSat in a timely
manner. When providing RMA service requiring the return of the original product or part, GlobalSat/
USGlobalSat may require credit card authorization as security for the retail price of the replacement product
or part and applicable shipping costs. If you follow the instructions, GlobalSat/ USGlobalSat will cancel the
credit card authorization, so you will not be charged for the product or part and shipping costs. If you fail to
return the replace product or part as instructed, GlobalSat/ USGlobalSat will charge the credit card for the
authorized amount. Service options, parts availability and response times may vary according to the country
in which
service is requested. Service options are subject to change at any time. You may be responsible for shipping
and handling charges if product cannot be serviced in the country in which service is requested. If you seek
service in a country that is not the country of purchase, you will comply with applicable export laws and
regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. For
international service, GlobalSat/ USGlobalSat may repair or exchange defective products and parts with
comparable products and parts that comply with local standards. In accordance with applicable law,
GlobalSat/ USGlobalSat may require that you furnish proof of purchase details and/ or comply with the
registration requirements before receiving warranty service.
Please refer to the accompanying documentation for more details on this and other matters obtaining
warranty service.

GlobalSat/ USGlobalSat will maintain and use customer information in accordance with the GlobalSat/
USGlobalSat Privacy Policy.

If your product is capable of storing software programs, data and other information, you should make

periodic backup copies of the information contained on the product’s hard drive or other storage media to

protect the contents and as a precaution against possible operational failures. Before you deliver your
product for warranty service it is your responsibility to keep a separate backup copy of the contents, and

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disable any security passwords. IT IS POSSIBLE THAT THE CONTENTS OF YOUR HARD DRIVE WILL
BE LOST OR REFORMATTED IN THE COURSE OF WARRANTY SERVICE, AND GLOBALSAT/
USGLOBALSAT AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF
PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE MEDIA OR ANY PART OF THE
PRODUCT SERVICED. Your product will be returned to you configured as originally purchased, subject to
applicable updates. You will be responsible for reinstalling all other software programs, data and passwords.
Recovery and reinstallation of service programs and user data are not covered under this Limited Warranty.

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7. FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

After connection to the Sigfox Network, there will not be more than one transmission
within 30 seconds.

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8. NCC Statement

Taiwan regulatory information (NCC)

低功率電波輻射性電機管理辦法

第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅
自變更頻率、加大功率或變更原設計之特性及功能。

第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象
時，應立即停用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

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