GlobalMed Transportable Exam Station Enterprise User Manual

GlobalMed® Transportable

Exam Station™ Enterprise

User Manual

MAN-600087 Rev. D
2/14/18

Legal

While GlobalMedia Group, LLC. (GlobalMed) and its divisions make every
effort to ensure that the information contained on our website and product
literature is accurate, GlobalMed takes no responsibility for incorrect,
outdated, or otherwise inaccurate information. GlobalMed is not
responsible for typographical errors or omissions and shall not be liable for
any incidental or consequential damages caused directly or indirectly from
anything on any GlobalMed website or within product literature. Our
products are not meant to diagnose, cure or prevent any disease.

No license to any intellectual property rights is granted by this document,
whether express or implied, by estoppel or otherwise.

One or more GlobalMed products are covered under U.S. Patent(s) with
other patents pending. Any testimonials contained within any GlobalMed
website or document are individual cases and do not guarantee that you
will get the same results.

©2002-2018 GlobalMedia Group, LLC. (DBA GlobalMed). All Rights
Reserved. iREZ, LiteExam, TotalExam, ClearProbe, CapSure, CapSure
Cloud, eNcounter, EasyShare, ClearSteth, GlobalMed, TotalECG,
ClinicalAccess, WallDoc, and Transforming Healthcare Globally are
registered trademarks. All other trademarks are the property of their
respective holders.

2/14/18 Doc. No. MAN-600087 Rev. D | ii |

Confidential

Warranty and Return Policy

All GlobalMedia Group, LLC (GlobalMed) products are warranted under the
following terms:

Products that become defective during the first year after the order is
shipped will be repaired or replaced by GlobalMed free of charge. This
limited warranty is contingent upon proper use of the product and does not
cover products that have been damaged (scratches, bent metal, broken
components) misused, modified, or subject to unusual physical or electrical
stress. All returns for any other reason must be made within the first 30
days from time of shipment and will be subject to a 25% restocking charge.
Buyer must include all original components, literature, and packaging in the
same salable condition received to avoid any additional charges.

All returned materials must have a GlobalMed return materials
authorization (RMA) number. Authorized returns must be shipped freight
prepaid to GlobalMed. GlobalMed reserves the right to refuse any return
that is sent COD or without an RMA number visible on the exterior of the
package. Unauthorized returns, refused shipments, and authorized returns
of nondefective merchandise after the above stated return periods are
subject to additional charges.

Limited Liability Agreement

No claim made by the buyer shall be for an amount greater than the
purchase price of the goods in respect of which the claim was made,
regardless of whether the claim pertains to damage incurred in shipping,
failure to ship, or inherent defects. GlobalMedia Group will in no way be
liable for incidental or consequential charges. In all events, GlobalMed
reserves the option of repair or replacement at its discretion. GlobalMed
takes no responsibility for incorrect, outdated, or otherwise inaccurate
information, including pricing and product specifications. GlobalMed is not
responsible for typographical errors or omissions and shall not be liable for
any incidental or consequential damages caused directly or indirectly from
any GlobalMed product. In addition, GlobalMed reserves the right to
change prices, specifications or discontinue products at any time without
prior notice while reserving the right to refuse or conduct a cancellation on
its transaction activities due to price inconsistency from its suppliers.

©2002-2018 GlobalMedia Group, LLC All Rights Reserved

2/14/18 Doc. No. MAN-600087 Rev. D | iii |

Confidential

About GlobalMed

GlobalMed powers the largest telehealth programs in the world, facilitating
more than 15 million consults to date. We have helped 4,000+
organizations improve healthcare access in 55 countries and are honored
to be the telehealth provider for the White House. With a focus on security
and simplicity, GlobalMed designs, builds, manufactures and deploys fully
integrated, evidence-based hardware and software telehealth solutions that
enable medical groups, healthcare enterprises and government entities to
improve patient outcomes while lowering cost.

Founded in 2002 by a Marine Corps Reserve Veteran still serving as CEO,
GlobalMed is proud to be a Veteran Owned Small Business (VOSB).

Contact info:

®

Help Desk: 1.800.886.3692 or visit https://globalmed.desk.com

GlobalMed
15020 North 74th Street
Scottsdale, AZ 85260

+1.480.922.0044 phone
+1.480.922.1090 fax
[e-mail]

www.globalmed.com

2/14/18 Doc. No. MAN-600087 Rev. D | iv |

Confidential

Revision History

Revision Changes Date

A Initial release. 09-26-2017

B Product name. 10-25-2017

C Added clarification to "WiFi Hotspot" on page 22 01-02-2018

D Added information to "Technical Specifications" on

page 5

02-13-2018

2/14/18 Doc. No. MAN-600087 Rev. D | v |

Confidential

Table of Contents

Chapter 1: About the TES Enterprise

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2: Using the TES Enterprise

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

TES Enterprise Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Opening the TES Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Charging the TES Enterprise for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Surface Pro 4 Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Sound and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Touch LED Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

WiFi Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Device Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Thinklabs® One Stethoscope Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 3: Maintenance and Troubleshooting

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Required Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2/14/18 Doc. No. MAN-600087 Rev. D | 1 |

Confidential

CHAPTER

About the TES Enterprise

1

1.1 Overview

Recognizing the need for mobility, GlobalMed® developed the
Transportable Exam Station™ (TES) Enterprise to take healthcare beyond
the static environment. With a tablet computer that integrates consultation
software and a variety of connected medical devices housed in an impact-,
dust- and weather-resistant rolling case, the TES Enterprise is an
interactive and fully mobile examination station.

The TES Enterprise is designed and manufactured in the USA by
GlobalMed.

2/14/18 Doc. No. MAN-600087 Rev. D | 1 |

Confidential

About the TES Enterprise

1.2 Precautions

Note: Refer to all component manuals for any additional precautions
before using this unit.

Table 1 Precautions

Precaution Type Warning Description

General • Always open the TES Enterprise fully on a steady tabletop or flat

surface.

• Only use manufacturer-recommended or approved accessories to
ensure compatibility.

• Retain the original packaging material.

Liquid and Moisture • Never spray or use liquid directly on components or connectors.

• If any liquid penetrates any component or connector, switch off
and unplug the power cord. Contact your service provider. Continuous
use may lead to further damage and/or result in electrical shock or
may create a fire hazard.

• Never operate or touch any electrical component with wet hands.

Power • Unplug power supply from any component before cleaning.

• Unplug main power supply during lightning storm to prevent possi­ble damage from power surge.

• Do not pull any power supply by the cord; only pull from the plug.
Failure to comply may result in damage to the power supply, electrical
shock or may create a fire hazard.

• If any abnormalities occur, such as smoke, odor or other, turn off
the TES Enterprise, unplug main power supply, and contact your ser­vice provider immediately.

• This system should be stored in a controlled environment (see

"Technical Specifications" on page 5 for acceptable condi-

tions). Powering down the TES Enterprise is recommended for long­term storage.

Note: This device is only intended for use by licensed medical
professional

1.2.1 Warnings

• Do not sit or stand on the TES Enterprise. Excess weight on the unit
may result in injury to the user or damage to the unit.

• Do not use the TES Enterprise in an oxygen-rich environment. The
TES Enterprise has not been certified for this use.

2/14/18 Doc. No. MAN-600087 Rev. D | 2 |

Confidential

• Do not use devices that deliver or support microwave radiation for
diagnostic or therapeutic uses. The TES Enterprise is not capable of
using these devices.

• Do not use around flammable agents to avoid risk of injury or dam­age to the unit.

• Do not use the TES Enterprise in conjunction with a pacemaker or
microwave as the TES Enterprise may interfere with their function.

1.2.2 Cautions

• The TES Enterprise is delivered in non-sterile condition and is not
intended to be sterile for use.

• Modification to equipment may void your warranty or may cause
damage to the unit. Consult with your service provider prior to mak­ing changes.

About the TES Enterprise

• When using the TES Enterprise, position the unit in a manner that
does not cause a trip hazard between the unit and the electrical wall
outlet.

Table 2 Warning Symbols

Symbol Description

General Warning Sign (ISO 7010 – W001)

Type B Applied Part (IEC 60601 – 1)

2/14/18 Doc. No. MAN-600087 Rev. D | 3 |

Confidential

Table 2 Warning Symbols (Continued)

Symbol Description

Follow Operating Instructions (IEC 60878)

Take all used batteries to a battery collection site according to
your national legislation and the Batteries Directive 2006/66/EU.
Do not discard in standard trash or at a trash site.

About the TES Enterprise

2/14/18 Doc. No. MAN-600087 Rev. D | 4 |

Confidential

About the TES Enterprise

1.3 Technical Specifications

Table 3 TES Enterprise Specifications

Component Specification Description

Dimensions Exterior: 22”L x 14”W x 9”H

Interior: 20.5”L x 11.3W x 7.5”H

Weight 33 pounds

Power Tablet has Surface Pro (180 WHr) primary battery

Battery Life TES Enterprise battery at max configuration runs for a minimum of

8 hours.

Computer Surface

Operating System Windows

Display 3:2 aspect ratio, 2736 x 1824 resolution

Keyboard Attached keyboard. Touchpad with scroll zone and gestures sup-

port is integrated into tablet.

®

Pro 4

®

7 or 10

Connectivity WiFi, Ethernet, 3G/4G, (depending on your network’s capability)

Ports 4 USB 3.0 ports, 1 HDMI port, 1 Ethernet port

Cables PC cables- Integrated

Device cables- Not integrated

Audio Integrated speaker and microphone

Portability 2 wheels with retractable handle

Main Camera Integrated 1080p camera

Devices Compatible devices include but are not limited to: TotalExam® line

of cameras; ClearProbe Ultrasound devices; Stethoscope solutions:
ClearSteth, TotalECG 12 Lead Wireless System.

Security • Powerclaw Latching system

• Reinforced metal padlock holes for padlocks

Power Consumption Lithium ion battery:

12V - 20V DC at 4.5A MAX
185 Wh

Note: This battery is nonremovable.

Designated Battery Charger Input 90-264VAC

47-63 Hz
Output 16.8VDC 2.5A

Storage Transport Conditions Water-resistant IP67 certified

2/14/18 Doc. No. MAN-600087 Rev. D | 5 |

-29° to 60°C (-20 to 140°F)
5% to 95%, 38.7°C (101.6°F) Max Wet Bulb Temperature

Confidential