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18V
CORDLESS
DRYWALL/DECKING
SCREWGUN
SG18V
INSTRUCTION MANUAL
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Contents
Warranty Power Tools
Whilst every effort is made to ensure your complete
satisfaction with this tool, occasionally, due to the mass
manufacturing techniques, a tool may not live up to our
required level of performance and you may need the
assistance of our service department.
This product is warranted for a 2-year period for home
domestic use from the date of the original purchase.
If found to be defective in materials or workmanship,
the tool or the offending faulty component will be repaired
or replaced free of charge with another of the same item.
A
small freight charge may apply. Proof of purchase is
essential. We reserve the right to reject any claim where
the purchase cannot be verified.
This warranty does not include damage or defects to the
tool caused by or resulting from abuse, accidents,
alterations or commercial or business use. It also does not
cover any bonus items or included accessories. Only the
powertool is covered under this warranty.
With continuing product development, changes may have
occurred which render the product received slightly
different to that shown in this instruction manual.
Please ensure that you store your receipt in a safe place.
Conditions apply to the above warranty. For full details of
the warranty terms and conditions please refer to our
website – www.gmcompany.com
For prompt service we suggest you log your service
request online - www.gmcservice.com.au, should you
not have access to the internet, please contact our
service department on 1300 880 001 (Australia)
or 0800 445 721 (New Zealand).
Warranty 2
Introduction 3
Environmental protection 3
Description of symbols 3
Specifications 3
General safety rules 4
Additional safety rules for drills 5
Additional safety rules for the charging system 6
Additional safety rules for the battery pack 7
Discharging your battery 7
Know your product 8
Accessories 9
Installing and removing the battery pack 9
Battery charging 9
To obtain the best life for the battery 10
Switching on and off 10
Forward/reverse control 10
2 Speed gearbox 11
Variable speed 11
Removing the adjustment collar and nose cone assembly 11
Fitting the magnetic bit holder 12
Fitting the adjustment collar and nose cone assembly 12
Adjusting the driving depth of screws 13
Operation 13
Hints for use 14
Maintenance 14
General inspection 14
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Introduction
Your new GMC power tool will more than satisfy
your expectations. It has been manufactured under
stringent GMC Quality Standards to meet superior
performance criteria.
You will find your new tool easy and safe to operate,
and, with proper care, it will give you many years
of dependable service.
CAUTION. Carefully read through this entire Instruction
Manual before using your new GMC Power Tool. Take
special care to heed the Cautions and Warnings.
Your GMC power tool has many features that will make
your job faster and easier. Safety, performance, and
dependability have been given top priority in the
development of this tool, making it easy to maintain
and operate.
Environmental protection
Recycle unwanted materials instead
of disposing of them as waste. All tools,
hoses and packaging should be sorted,
taken to the local recycling centre and
disposed of in an environmentally safe way
.
Description of symbols
The rating plate on your tool may show symbols.
These represent important information about the
product or instructions on its use.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
Double insulated for additional protection.
Conforms to relevant standards
for electromagnetic compatibility.
For safe operation read instruction manual.
Specifications
Battery charger: 230 – 240V ~ 50 Hz 62W
Charger output: 18Vdc 2.2A
Battery pack: 18V
Battery pack capacity: 1500mAh
Charge time: 1 hour (approx)
Gearbox: 2-speed
No load speed: 0 – 900 / 0 – 2800min
Maximum torque: approx. 20Nm
Bit holder: 6.35mm (1/4”) hex
Weight (with 1 battery): 2.25kg
Sound pressure: 67dB(A)
Sound power: 78dB(A)
Level of vibration: 0.42m/s
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General safety rules
WARNING. Read all instructions. Failure to follow all
instructions listed below may result in electric shock, fire and/
or serious injury. The term “power tool” in all of the warnings
listed below refers to your mains operated (corded) power
tool or battery operated (cordless) power tool.
Save these instructions
1. Work area
a. Keep work area clean and well lit.
areas invite accidents.
b. Do not operate power tools in explosive
atmospheres,
liquids, gases or dust. Power tools create sparks which
may ignite the dust or fumes.
c. Keep children and bystanders away while operating a
power tool.
2. Electrical safety
a. Power tool plugs must match the outlet. Never
modify the plug in any way.
adapter plugs with earthed (grounded) power tools.
Unmodified plugs and matching outlets will reduce risk
of electric shock.
b. Avoid body contact with earthed or grounded
surfaces such as pipes, radiators, ranges and
refrigerators.
if your body is earthed or grounded.
c. Do not expose power tools to rain or wet conditions.
Water entering a power tool will increase the risk of
electric shock.
d. Do not abuse the cord. Never use the cord for
carrying, pulling or unplugging the power tool.
Keep cord away from heat, oil, sharp edges or moving
parts. Damaged or entangled cords increase the risk of
electric shock.
e. When operating a power tool outdoors, use an
extension cord suitable for outdoor use.
suitable for outdoor use reduces the risk of electric shock.
such as in the presence of flammable
Distractions can cause you to lose control.
There is an increased risk of electric shock
Cluttered and dark
Do not use any
Use of a cord
3. Personal safety
a. Stay alert, watch what you are doing and use
common sense when operating a power tool.
not use a power tool while you are tired or under the
influence of drugs, alcohol or medication. A moment of
inattention while operating power tools may result in
serious personal injury.
b. Use safety equipment. Always wear eye protection.
Safety equipment such as dust mask, non-skid
safety shoes, hard hat, or hearing protection used for
appropriate conditions will reduce personal injuries.
c. Avoid accidental starting. Ensure the switch is in the
off position before plugging in. Carrying power tools with
your finger on the switch or plugging in power tools that
have the switch on invites accidents.
d. Remove any adjusting key or wrench before
turning the power tool on.
attached to a rotating part of the power tool may result
in personal injury.
e. Do not overreach. Keep proper footing and balance at
all times. This enables better control of the power tool in
unexpected situations.
f. Dress properly. Do not wear loose clothing or
jewellery.
moving parts. Loose clothes, jewellery or long hair can be
caught in moving parts.
g. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used.
can reduce dust related hazards.
4. Power tool use and care
a. Do not force the power tool.
for your application. The correct power tool will do the job
better and safer at the rate for which it was designed.
b. Do not use the power tool if the switch does not turn
it on and off.
with the switch is dangerous and must be repaired.
4
Keep your hair, clothing and gloves away from
Any power tool that cannot be controlled
A wrench or a key left
Use of these devices
Use the correct power tool
Do
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c. Disconnect the plug from the power source before
making any adjustments, changing accessories, or
storing power tools.
reduce the risk of starting the power tool accidentally.
d. Store idle power tools out of the reach of children
and do not allow persons unfamiliar with the power
tool or these instructions to operate the power tool.
Power tools are dangerous in the hands of untrained
users.
e. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and
any other condition that may affect the power tools
operation. If damaged, have the power tool repaired
before use. Many accidents are caused by poorly
maintained power tools.
f. Keep cutting tools sharp and clean. Properly
maintained cutting tools with sharp cutting edges are
less likely to bind and are easier to control.
g. Use the power tool, accessories and tool bits etc.,
in accordance with these instructions and in the
manner intended for the particular type of power
tool, taking into account the working conditions and
the work to be performed.
operations different from those intended could result in a
hazardous situation.
5. Battery tool use and care
a. Ensure the switch is in the off position before
inserting battery pack.
power tools that have the switch on invites accidents.
b. Recharge only with the charger specified by the
manufacturer.
of battery pack may create a risk of fire when used with
another battery pack.
c. Use power tools only with specifically designated
battery packs.
create a risk of injury and fire.
Such preventive safety measures
Use of the power tool for
Inserting the battery pack into
A charger that is suitable for one type
Use of any other battery packs may
d. When battery pack is not in use, keep it away from
other metal objects like paper clips, coins, keys,
nails, screws, or other small metal objects that can
make a connection from one terminal to another.
Shorting the battery terminals together may cause burns
or a fire.
e. Under abusive conditions, liquid may be ejected
from the battery; avoid contact.
occurs, flush with water. If liquid contacts eyes,
additionally seek medical help. Liquid ejected from the
battery may cause irritation or burns.
6. Service
a. Have your power tool serviced by a qualified repair
person using only identical replacement parts.
will ensure that the safety of the power tool is maintained.
Additional safety rules for drills
• Wear ear protectors with impact drills. Exposure to
noise can cause hearing loss.
• Use auxiliary handles supplied with the tool. Loss of
control can cause personal injury.
• If possible, always use clamps or a vice to hold your work.
• Always switch off before you put the drill down.
• Ensure that the lighting is adequate.
• Do not put pressure on the drill, such that it slows the
motor down. Allow the drill bit to cut without pressure.
You will get better results and you will be taking better
care of your tool.
• Keep the area free of tripping hazards.
• Do not let anyone under 18 years operate this tool.
• Only use accessory bits in good condition.
• Before drilling, check that there is sufficient clearance for
the drill bit under the workpiece.
• Do not touch the bit after operation. It will be very hot.
• Keep your hands away from under the workpiece.
• Never use your hands to remove sawdust, chips or waste
close by the bit.
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If contact accidentally
This
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• Rags, cloths, cord, string and the like should never be left
around the work area.
• Support the work properly.
• If you are interrupted when operating the drill, complete
the process and switch off before looking up.
• Periodically check that all nuts, bolts and other fixings are
properly tightened.
• When using the drill, use safety equipment including
safety glasses or shield, ear defenders, and protective
clothing including safety gloves. Wear a dust mask if the
drilling operation creates dust.
The tool must be used only for its prescribed purpose.
Any use other than those mentioned in this Manual will
be considered a case of misuse. The user and not the
manufacturer shall be liable for any damage or injury
resulting from such cases of misuse.
To use this tool properly, you must observe the safety
regulations, the assembly instructions and the operating
instructions to be found in this Manual.
All persons who use and service the machine have to be
acquainted with this Manual and must be informed about
its potential hazards. Children and frail people must not
use this tool. Children should be supervised at all times if
they are in the area in which the tool is being used. It is
also imperative that you observe the accident prevention
regulations in force in your area. The same applies for
general rules of occupational health and safety.
The manufacturer shall not be liable for any changes made
to the tool nor for any damage resulting from such changes.
Even when the tool is used as prescribed it is not
possible to eliminate all residual risk factors. The following
hazards may arise in connection with the tool’s construction
and design:
• Damage to the lungs if an effective dust mask
is not worn.
• Damage to hearing if effective ear defenders
are not worn.
Additional safety rules
for the charging system
• Before using the charging system, read all the
instructions and cautionary markings on the adaptor
charger, charging stand and battery pack as well as the
instructions on using the battery pack.
• Only charge your batteries indoors as the charging
system is designed for indoor use only.
• DANGER. If the battery pack is cracked or damaged in
any other way, do not insert it in the charging slide. There
is a danger of electric shock or electrocution.
• WARNING. Do not allow any liquid to come into
contact with the charging system. There is a danger of
electric shock.
• Allow the battery pack to cool down after charging. Do
not place it in a hot environment such as a metal shed or
open trailer left in the sun.
• The charging system is not intended for any use other
than charging the exact type of rechargeable battery pack
as supplied with the charging system. Any other use may
result in the risk of fire, electric shock or electrocution.
• The charging system and battery packs supplied with it
are specifically designed to work together. Do not attempt
to charge the battery pack with any other charging
system than the one supplied.
• Do not place any object on top of the charging slide as
it could cause overheating. Do not place the charging
system near any heat source.
• Pull on the plug to disconnect it from the power source.
• Make sure that the charging system cable is positioned
where it will not be stepped on, tripped over or otherwise
subjected to damage or stress.
• Do not use an extension cord unless it is absolutely
necessary. The use of an improper extension cord could
cause the risk of fire, electric shock or electrocution.
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• Do not use the charging system if it has been subjected
to a heavy knock, dropped or otherwise damaged in any
way. Take the charging system to an authorised service
centre for a check or repair.
• Do not disassemble the charging system. Take it to
an authorised service centre when service or repair is
required. Incorrect re-assembly may result in the risk of
fire, electric shock or electrocution.
• To reduce the risk of an electric shock, unplug the
adaptor charger from the power supply before attempting
to clean it. Removing the battery alone does not reduce
the risk.
• Never attempt to connect two charging systems together.
• Do not store or use the tool and battery pack in locations
where the temperature may reach or exceed 40°C such
as alongside sheds or metal structures in the summer.
• The charger is designed for use from a standard
household electrical supply (230 volts). Do not attempt
to connect the adaptor charger to a supply with a
different voltage.
Additional safety rules for the battery pack
• The battery pack for this tool has been shipped in a low
charge condition. You should charge the battery pack fully
before use.
• To ensure the longest battery life and best battery
performance, always charge the battery when the air
temperature is between 18–24°C. Do not charge the
battery pack when the temperature is below 4°C, or above
40°C. This is important. Failure to observe this safety rule
could cause serious damage to the battery pack.
• Do not incinerate the battery pack even if it is seriously
damaged or can no longer hold a charge. The battery
pack can explode in a fire.
• A small leakage of liquid from the battery pack may occur
under extreme usage or temperature conditions. This
does not necessarily indicate a failure of the battery pack.
However, if the outer seal is broken and this leakage
comes into contact with your skin:
- Wash the affected area quickly with soap and water.
Neutralise the liquid with a mild acid such as lemon
-
juice or vinegar
If the leakage gets in your eyes:
- Flush your eyes with clean water for a minimum of 10
minutes and seek immediate medical attention. Inform
the medical staff that the liquid is a 25Ð35% solution of
potassium hydroxide.
• Never attempt to open the battery pack for any reason.
If the plastic housing of the battery pack breaks open
or cracks, immediately discontinue its use and do not
recharge it.
• Do not store or carry a spare battery pack in a pocket
or toolbox or any other place where it may come into
contact with metal objects. The battery pack may be
short circuited causing damage to the battery pack, burns
or a fire. If storing the battery pack, cover the terminals
with a heavy insulation tape to ensure short circuit cannot
occur. Batteries, when stored for a long period of time,
will discharge.
• Only charge the battery with the charger system supplied.
• This battery pack contains nickel-cadmium batteries.
Consult your local waste authority for information
regarding available recycling and/or disposal options of a
damaged or worn-out battery pack.
• Do not leave a battery pack on charge for more than 8
hours. It will damage the battery cells.
Discharging your battery
Discharge your battery pack by operating your screwgun,
then remove the battery pack and cover the battery pack
terminals with heavy duty adhesive tape to prevent a short
circuit and energy discharge. Do not attempt to open or
remove any of the components of the battery pack.
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Know your product
1. Bit holder nose cone
2. Rubber coated handle
3. Depth adjustment collar
4. Locking collar
5. Gear selector
6. Forward/reverse switch
7. Variable speed trigger switch
8. Battery pack
9. Battery pack
release button
10. Charger
11. Bit holder
8
10
3
4 5
6
7
2
11
1
9
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Accessories
The SG18V is supplied with:
• 2 x 18V Battery packs
• Bit holder
(with nose cone)
We recommend that you
purchase you accessories in the
store from where you obtained the tool. Use good quality
accessories and the brand recommended by the vendor.
Sales staff will help and offer advice.
Installing and removing the battery pack
Always switch off the tool
before inserting or removing a
battery pack.
To remove the battery pack (8),
press the release buttons (9) on
each side of the battery pack and
withdraw the pack from the tool.
To insert the pack, align the
tongue on the pack with the groove in the housing and push
it into the tool. Make sure that it “clicks” into its final position
so that it is safely locked in place.
Battery charging
The battery pack for this tool has been shipped in a low
charge condition. You should charge the battery pack fully
before use.
WARNING. Do not use an extension cord.
WARNING. Do not throw used batteries into a fire or water:
it could cause an explosion!
Please hand in non-working or used batteries, or tools with
built-in batteries, to the environmentally safe disposal unit at
a municipal waste-disposal centre.
Before inserting into or
removing the battery pack (8)
from the charger (10) always
ensure that the plug is not in
the mains socket.
Slide the battery on to the
charger with the rails of the
battery pack (e) aligned with the
rails of the charger (d). Slide the
battery down until it “clicks” into position.
The red light on the charger
should begin to glow
continuously, indicating that the
battery pack is receiving a
“Fast Charge”.
After approximately one hour, the
“Fast Charge” indicator light (red)
should go out and the green light
should be lit, indicating that the battery pack is fully charged.
Note. It is necessary to depress both battery pack
release buttons (9) in order to remove the battery pack
from the charger.
Depending on room temperature, line voltage, and existing
charge level, the initial battery charging may take longer
than one hour.
Disconnect the charger from the power source when it is
not in use.
d
e
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To obtain the best
life for the battery
Never allow the drill to come
to a complete standstill before
recharging. The battery should
be placed on charge whenever
the battery is noticeably running
down or the drill no longer
performs a task it previously
performed.
Avoid conducting short charges. Make sure that the battery
is fully charged every time by allowing the charger to
complete its full charging cycle.
Avoid allowing lose items like screws or nails etc to be
stored with battery packs as these or similar items can short
battery packs and cause a fire or explosion.
Always unplug the charger when not in use and store in a
dry secure place.
Avoid charging or storing your battery in temperatures
below 0°C and above 40°C.
WARNING. Never leave a battery on charge once it starts
to warm up. Never leave the battery pack on charge for
more than 3 hours after the green LED lights.
If you wish to charge a second battery pack, pull out the plug
from the mains supply and keep it disconnected for at least
15 minutes before attempting to charge the second battery.
WARNING. Never store the battery out of the tool as the
contacts are exposed and could be shorted by a metal
object and cause a fire or explosion!
CAUTION. Never use the tool while charging is in progress.
To obtain the best life for the battery, do not let the tool
come to a complete standstill before recharging. Do not
conduct short charges.
Make sure that the battery is fully charged each time.
Switching on and off
Attach the battery pack (8).
To switch on, squeeze the trigger
switch (7). This trigger switch
is an electronic variable speed
control which enables the user
to vary the speed continuously.
The speed varies according
to how far the trigger switch
is depressed, the further it is
depressed the faster the motor will rotate and the lighter it is
depressed, the slower it will rotate. The switch also acts as
a brake as the motor will stop as soon as the trigger switch
is fully released.
CAUTION. Always maintain tight control of the tool when
switching on and off and remember that the motor will
continue to turn for a short while after switching off.
Forward/reverse control
The forward/reverse control
(6) allows you to change the
direction of the tool. It must not
be used while the variable speed
trigger is depressed.
To select forward rotation,
depress the control (6) toward
the left side of the tool. To select
reverse depress the control (6)
toward the right side of the tool.
Driving uses the forward mode.
The reverse mode is intended for the removal of screws
and other fasteners.
The centre position of the control (6) locks the tool in the
off position.
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2 Speed gearbox
The 2 speed gearbox allows
you to select a gear with the
optimum speed and torque to
suit the application.
To select the first gear (low
speed, high torque setting), turn
the tool off and wait until it stops.
Push the gear selector (5) back, towards the chuck, so that
“LOW” is displayed.
Note. Use the first gear for
high torque applications such as
driving screws into decking.
To select the second gear (high
speed, low torque setting), turn
the tool off and wait until it stops.
Slide the gear selector (5) away
from the chuck so that “HIGH” is
displayed.
Note. Use the second gear for high speed applications such
as driving screws into drywalls
CAUTION. Do not change gears when the tool is running.
Variable speed
The variable speed feature
enables you to select the best
speed for a particular application.
The farther you squeeze the
trigger, the faster the tool will
operate.
Use lower speeds when starting
the driving process or when removing screws or other
fasteners as it delivers higher torque and helps overcome
initial resistance.
Note. Do not continuously operate the drill at different
speeds. It may damage the switch.
Removing the
adjustment collar and
nose cone assembly
WARNING. Ensure that the tool
is switched off and the battery
is removed before changing
accessories or carrying out other
adjustment or maintenance
procedures.
Turn the locking collar (4)
clockwise (viewed from the front)
until it reaches a stop.
Ensure that the marker opening
on the locking collar (4) aligns
with the marker line on the
adjustment collar (3).
Pull out the adjustment collar (3) and nose cone (1).
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Fitting the magnetic bit holder
Hex head screws, hex bits and magnetic bit holders such
as that supplied as accessories can be fitted into the clutch
of the tool.
When fitting a hex head screw, adjust the driving depth so
that the distance between the underside of the screw head
and the outer rim of the nose piece is 1-1.5mm (to suit the
required degree of tightness).
Insert the end of the hex shaft
of the bit holder (11) into the hex
socket of the clutch housing
of the tool.
Note. Other accessories with
a 6.35mm hex shaft can be
purchased for use with this tool.
Fitting the adjustment collar
and nose cone assembly
WARNING. Ensure that the tool
is switched off and the battery
is removed before changing
accessories or carrying out other
adjustment or maintenance
procedures.
Turn the locking collar (4)
clockwise (viewed from the front)
until it reaches a stop.
Align the marker opening on the
locking collar (4) with the marker
line on the adjustment collar (3).
Note. The slots on the clutch
must line up with the ribs on
the inside of the nose cone
(1). The bayonet projections
on the outside diameter of the
adjustment collar (3) must line
up with the slots in the locking
collar (4).
Push the adjustment collar and
nose cone assembly into the
locking collar.
Turn the locking collar (4) anticlockwise (as viewed from the
front) until there is a “click”.
The adjustment collar (3) is then locked in position.
To release, turn it clockwise again.
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Adjusting the driving
depth of screws
The depth to which a screw
is driven into the wall or other
surface can be accurately set
to suit the type of screw and
the material being fastened.
It’s possible to drive screws so
that they are raised, flush or
countersunk into the material.
The driving depth is adjusted with the adjustment collar (3).
Turn the adjustment collar (3) to approximately the correct
setting.
(Take care not to over tighten the adjustment collar so that
the graduated markings on the nose cone are completely
covered).
Drive a test screw into a piece of scrap material.To increase
the depth of the head of the screw below the surface of the
material, turn the adjustment collar (3) clockwise so that the
end of the bit extends further from the end of the nose cone.
To decrease the depth of the screw, turn the adjustment
collar (3) anti-clockwise so that the end of the bit is closer to
the end of the nose cone.
WARNING. Do not over tighten the adjustment collar (keep
within the graduated markings on the nose cone) as it can
cause the nose cone to jam.
If the adjustment collar (3) is
overtightened and jams, pull on
the nose cone (1) and turn the
collar (3) to re-engage the thread.
Operation
Install the bit tip in the bit holder.
Adjust the driving depth with
the adjustment collar (3).
Check that the tool is set for
forward or reverse rotation
as desired.
When driving, place the screw on
the bit, operate the trigger switch
and apply pressure to the tool.
Drive the screw until the nose
cone contacts the work surface
at which time the clutch will
disengage and the driving action
will stop.
When removing screws and
other fasteners, make sure that
the adjustment collar (3) is all the
way towards the nose piece and that the forward/reverse
switch (6) is positioned on the left-hand side of the tool
(as viewed from the rear).
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Hints for use
• When driving screws close to the ends of hardwoood or
treated timber boards it may be necessary to pre-drill pilot
holes to prevent spitting.
• Use the proper screws for the task on hand. Drywall
screws are not suitable for decking applications.
• Make sure that screws are long enough to ensure a
secure fastening.
• Use the low speed gear when driving into decking and
the like, and the high speed gear when driving into
drywalls.
• Once the screw has started to drive into the material, do
not stop until it is fully seated. Keep full pressure of the
bit on the screw head to prevent slippage and possible
damage to the screw head or bit.
• Before driving deck screws check that there is not gap
between the board and the support.
• Do not drive through knots in the wood unless absolutely
necessary. If there is no choice, pre-drill a pilot hole to the
same diameter as that of the screw shank.
Maintenance
WARNING. Ensure that the
tool is switched off and the
battery is removed before
changing accessories or
carrying out other adjustment
or maintenance procedures.
Keep the tool’s air vents
unclogged and clean at all times.
Regularly check to see if any dust or foreign matter has
entered the grills near the motor and around the trigger
switch. Use a soft brush to remove any accumulated dust.
Wear safety glasses to protect your eyes whilst cleaning.
Re-lubricate all moving parts at regular intervals.
If the body of the tool needs cleaning, wipe it with a soft
damp cloth. A mild detergent can be used but nothing like
alcohol, petrol or other cleaning agent.
Never use caustic agents to clean plastic parts.
CAUTION. Water must never come into contact with
the tool.
General inspection
Regularly check that all the
fixing screws are tight. They
may vibrate loose over time.
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GMC customer assist
If your product needs repairing, replacing,
technical service or you simply need help or advice,
please contact us on our Customer Assist Line
1300 880 001 (Australia) or 0800 445 721 (New Zealand).
For prompt service we suggest you log your service request
online at www.gmcservice.com.au. Should you not have
access to the Internet, please contact our service department
on 1300 880 001 (Australia) or 0800 445 721 (New Zealand).
7am –7pm, 7days a week (AEST).
Please note that if repair or replacement is required,
you must provide a valid original purchase receipt.
You will need the following details at hand to log your service request;
Personal details: First & Last name, address, pick up address,
contact phone numbers, email address
Product details: Product number, date of purchase, retailer bought from,
State & postcode, receipt number, reason for the request,
copy of official purchase receipt
Attach your purchase receipt and save with this Manual for future reference
Please refer to our website www.gmcompany.com for full GMC warranty Terms and Conditions.
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