GLOBAL Export Import RD8504C User Manual

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RD8504C
H.264 LAN DVR
User Manual
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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the DVR.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result
of dropping it may cause damage to the sensitive electronics within the unit.
Power down the unit before connecting and disconnecting accessories and peripherals.
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TABLE OF CONTENTS
1 PRODUCTION 6
1.1. Product Key Features 6
1.2. Operating Your DVR 8
1.3. Rear Panel Diagram 11
2 GETTING STARTED 12
3 LIVE VIEW 14
3.1. Watching a Live View 14
3.1.1. Understanding Live Preview Icons 14
3.1.2. Operating the Live Preview 14
3.1.3. Using the Mouse in Live Preview 15
3.1.4. Using Digital Zoom 15
3.2. Configuring Live Preview Displays 16
4 RECORD SETTINGS 17
4.1. Initializing Record Settings 17
4.2. Scheduling a Recording 18
4.3. Starting a Manual Recording 20
5 PLAYBACK 21
5.1. Understanding the Playback Interface 21
5.2. Playing Back 21
6 BACKUP 23
7 ALARM SETTINGS 25
7.1 Configuring Alarms 25
7.1.1 Setting up Motion Detection 25
7.1.2 Setting up Sensor Alarms 26
7.1.3 Triggering Alarm Outputs Manually 29
7.1.4 Detecting Video Loss 30
7.1.5 Detecting Video Tampering 31
7.2 Set up Exception 32
7.2.1 Setting Exception 32
7.2.2 Understanding Exception Trigger Options 33
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8 NETWORK SETTINGS 34
8.1 Configuring Basic Settings 34
8.1.1 Static 34
8.1.2 DHCP 34
8.1.3 PPPoE 35
8.2 Configuring Advanced Settings 35
8.2.1 DDNS 35
8.2.2 NTP 36
8.2.3 E-mail Settings 37
8.2.4 FTP Settings 38
8.2.5 IP Filter 39
8.2.6 UPNP 40
9 PTZ CONTROLS 41
9.1 Navigating PTZ Menus 41
9.2 Configuring PTZ Settings 41
9.3 Setting PTZ Presets, Patrols & Patterns 42
9.3.1 Understanding PTZ Controls 42
9.3.2 Customizing Presets 43
9.3.3 Customizing Patrols 43
9.3.4 Customizing Patterns 45
10 CAMERA MANAGEMENT 47
10.1 Configuring OSD Settings 47
10.2 Setting up Privacy Mask 47
10.3 Adjusting Display Settings 48
11 HDD MANAGEMENT 50
11.1 Managing HDDs 50
11.2 Configuring HDD Alarms 51
12 DVR MANAGEMENT 52
12.1 Configuring System Settings 52
12.1.1 Configuring General Settings 52
12.1.2 Configuring Advanced Settings 53
12.2 Managing User Accounts 53
12.2.1 Adding a New User 53
12.2.2 Deleting a User 56
12.2.3 Modifying a User 56
12.3 Managing System 57
12.3.1 Importing & Exporting Configuration 57
12.3.2 Updating System Firmware 57
12.3.3 Restoring Default Settings 58
12.3.4 Viewing System Information 58
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12.3.5 Viewing System Logs 59
13 REMOTE SURVEILLANCE 61
13.1. Setup ActiveX Plug-In 61
13.2. Remote Live View 63
13.3. Remote Playback 64
13.4. Setup 65
14 APPENDIX 66
14.1. Glossary 66
14.2. FAQ 67
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1 PRODUCTION
Thank you for your purchase of 5400C series Digital Video Recorder (DVR). To get the most out of your DVR, please read through this User Manual thoroughly. The 5400C series DVR is a new generation product. Built on an embedded platform and combining the latest in advanced H.264 video encoding and decoding technologies, the 5400C series DVR contains the perfect combination of rock-solid reliability and high performance.
1.1. Product Key Features
Compression
Support PAL/NTSC video input. Adopt H.264 video compression standard. Each analog channel supports dual stream. Main stream supports D1/CIF resolution and
sub stream supports CIF/QCIF resolution.
Video encoding parameters of each channel can be set separately, including resolution,
frame rate, bit rate, image quality.
Supports both composite stream and video only stream. Audio and video streams are strictly
simultaneous.
Monitoring
Support VGA and CVBS video output. High definition VGA display support up to 1280*1024. Supports 1/4/9 screen live view. Support live view group switch, manual switch and automatic cycle, the interval of automatic
cycle can be adjusted.
Supports digital zoom on live view. Supports motion detection, view tampering alert and video loss alert. Supports privacy mask. Supports PTZ preset, patrol and pattern.
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HDD Management
Supports 1 SATA HDD up to 2TB capacity. Supports S.M.A.R.T. technology. Use pre-allocating hard disk management technology, and no disk fragments.
Recording and Playback
Supports cycle and non-cycle recording mode. Supports multiple recording types, including manual, continuous, alarm, motion, motion or
alarm and motion & alarm recording, etc.
Supports 8 recording time periods with separate recording types. Supports Pre-record and Post-record time for alarm and motion detection, and pre-record
time for schedule and manual recording.
Supports video data search and playback by channel number, recording type, time, event,
etc.
Supports pause, rewind, play fast, play slow, skip forward, and skip backward when layback,
locating in progress bar by dragging the mouse.
Backup
Supports USB device and network backup.
Alarm and Exception
Supports alarm in/out arming schedule setting. Supports various alarm input such as hard disk full, network break, IP conflicted and hard
disk error.
Supports various alarm response such as camera recording, relay alarm out, on screen
warning, audible warning, send email, etc.
Network
Supports 10/100 adaptive network interface. Supports TCP/IP protocols, PPPoE, DHCP, DNS, DDNS, NTP, UPnP etc. Supports remote search, playback and download video files. Supports remote configuration. Supports remote manual recording Supports remote manual alarm output control. Supports image capturing.
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Supports remote PTZ control.
Others
Supports front panel, mouse, IR control operation. Supports multi-level user management, each user can have individual DVR access rights. Powerful DVR log, including operation, alarm, information and exception log. Supports remote manual alarm output control.
1.2. Operating Your DVR
There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR (Infra-Red) Remote, a Mouse and the Soft Keyboard.
Using the Front Panel Controls
The controls on the front panel include:
1. Power Button: Powers DVR on/off.
2. MENU/OKEXIT Button: In preview mode, user press the MENU/OK button will enter the
main menu (after successful login): In the main menu mode, user press the MENU/OK button will confirm the selection.
3. DIRECTION Buttons & ESC: The DIRECTION buttons are used to navigate between different fields and items in menus. In Preview mode, these buttons can be used to cycle through channels. ESC button is used to exit the menu.
4. IR Receiver: Receiver for IR remote.
5. Status Indicators: Status indicators for different features of the DVR.
POWER: POWER indicator turn on when DVR is power on. REC: REC indicator turns on when DVR is recording. ALARM: ALARM indicator turns on when a sensor alarm is detected.
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Using remote control
To use the remote control:
1. STANDBY: Press to turn standby mode ON/OFF.
2. Playback controls:
: Increase rewind speed 2X, 4X, 8X;  : Press to start playback;  : Press to increase fast-forward speed 2X,
4X, 8X;
: Press to slow-down playback by 1/2,
1/4, 1/8;
: Press to pause, then press again to
play single frame;
3. MENU: Opens the main menu.
4. Navigation/OK:
: Move cursor in menus up;  : Move cursor in menus right;  : Move cursor in menus left;  : Move cursor in menus down;  OK: In menus, press to confirm selections;
5. Mode: Press to switch between quad and split-screen displays.
6. Number/Channel buttons: While in menus, press buttons 0~9 to enter values; during live viewing, press to view channels in full-screen.
7. ALARM: Clear alarm output.
8. SWITCH: Switch video output.
9. RECORD: Press to start manual recording.
10. STOP: Press to stop manual recording.
11. +/ - : In menus, press to adjust values.
12. PTZ: Press to open the PTZ control window.
13. EXIT: Close menu windows.
14. MUTE: Turn on / off audio output.
15. LOGIN / LOCK: If password has been enabled in the setup menu, press to open the user password login screen.
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Using a USB Mouse
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:
1. Plug USB mouse into one of the USB ports on the front panel of the DVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not
detected, please refer to the recommended device list from your provider.
The buttons on the mouse corresponds to:
1. Left Button: Single-Click: Select a component of a menu, such as a button or an input field. This is
similar to pressing the ENTER button on the remote/front panel controls.
Double-Click: Switch between single screen and multi-screen mode in Preview/
Playback mode.
Click and Drag: Clicking and dragging the Left mouse button can be used to control the
digital zoom area. It can also be used to setup the alarm areas.
2. Right Button: Single-Click: Shows pop-up menu.
3. Scroll-Wheel:
Scroll Up: In Menu mode, it will move the selection to the previous item. Scroll Down: In Menu mode, it will move the selection to the next item.
Using the Soft Keyboard
When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the Soft Keyboard.
The buttons on the soft keyboard represents:
Lowercase: Designates lowercase input is being used.
Uppercase: Designates uppercase input is being used.
Backspace: Delete the character in front of the cursor.
Space: Input spaces between letters.
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Enter: Confirm selection.
ESC: Exit out of Soft Keyboard.
1.3. Rear Panel Diagram
No.
Item
Description
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VIDEO IN
BNC connectors for analog video input.
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VIDEO OUT
BNC connector for analog video output.
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AUDIO IN
Connector for 4 channels audio input
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AUDIO OUT
Connector for 1 channel audio output
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VGA OUTPUT
DB9 connector for VGA output. Display local video output and menu.
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LAN interface
Connector for LAN (Local Area Network).
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USB interface
Connector for USB device.
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POWER SWITCH
Power switch
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RS485
PTZ control port
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DC POWER IN
12V DC power input
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2 GETTING STARTED
2.1 Starting and Shutting Down Your DVR
Proper startup and shutdown procedures are crucial to expanding the life of your DVR. To startup your DVR:
1. Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended
that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit. The Power indicator LED on the front panel should turn on, indicating the unit is receiving power.
2. Press the POWER switch on the rear panel. The Power indicator LED should turn on. The
unit will begin to start.
There are two proper ways to shutdown the DVR. To shutdown the DVR:
• OPTION 1: Standard Shutdown
1. Enter the Shutdown menu, shown in Figure 1 by clicking on Menu > Shutdown.
2. Select the Shutdown button.
3. Click the OK button.
4. Press the POWER switch on the rear panel to safely shutting down the system.
• OPTION 2: Manual Shutdown
1. Press and hold the STANDBY button for 3 seconds.
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2. Press the POWER switch on the rear panel to safely shutting down the system.
2.2 Rebooting and Locking Your DVR
While in the Shutdown menu, you may also reboot or lock your DVR. Locking your DVR will return you to the Live Preview mode, which will require an user name and password to exit out of it. The Reboot button will reboot your DVR. To reboot or lock your DVR:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Select the Lock button to lock the DVR or the Reboot button to reboot the DVR.
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3 LIVE VIEW
3.1. Watching a Live View
The Live Preview mode is automatically started after the DVR boots up. It is also at the very top
of the menu hierarchy, thus hitting the ESC multiple times (depending on which menu you’re on)
will bring you to the Live Preview mode.
3.1.1. Understanding Live Preview Icons
There are multiple icons on each display in Live Preview mode to indicate different camera status. These icons include:
Motion Detection Icon: Indicates motion detection.
Video Tamper Icon: Indicates video tampering.
Record Icon: Indicates the current channel is recording.
Audio Icon: Indicates the current channel is in audio output.
Alarm Icon: Indicate there is an alarm or exception.
3.1.2. Operating the Live Preview
In Live Preview mode, you can:
1. Display Single Camera:
Using Front Panel/Remote: Use Alphanumeric buttons. Using Mouse: Select Single Camera in right-click menu..
2. Preview Layout Switch: Select Multi-Camera in right-click menu.
3. Manual Switch: Using Front Panel/ Remote: To move to the previous screen, click the Left direction
button. To move to the next screen, click the Right direction button.
Using Mouse: Select Next screen in right-click menu.
5. Auto Switch: Select Start Tour in right-click menu.
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6. Digital Zoom: Select Digital Zoom in right-click menu.
3.1.3. Using the Mouse in Live Preview
Many features of the Live Preview can be quickly accessed by clicking the right-button of the mouse.
Single Camera: Switch to a full screen display of the selected camera. Camera can be
selected from a drop down list.
Multi-Camera: Switch between different displays layout options. Layout options can be
selected from a drop down list.
PIP: Picture in picture. To select this, you will have 2 cameras in 1 channel.  Next Screen: When displaying less than the maximum number of cameras in Live Preview,
clicking this feature will switch to the next set of displays.
Playback: Enter into Playback mode.  PTZ: Enter PTZ Control mode.  Digital Zoom: Enter Digital Zoom interface.  Menu: Enter Main menu.  Start Tour: Enable sequencing in Live Preview mode.
Note: The dwell time of the preview configuration should be set before using Start Tour.
3.1.4. Using Digital Zoom
To use digital Zoom in Live Preview mode:
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1. Right-click using the mouse in Live Preview mode.
2. Select Digital Zoom from Mouse menu.
3. Left-click and drag the red box to the desired area for zoom. The zoomed image will be
magnified to full screen.
: To enlarge the picture 2 times for each click. 6 times at most; : To shrink the enlarged picture till normal one; : To enlarge the selected area to full screen; : To turn the picture into normal size; : Exit.
3.2. Configuring Live Preview Displays
Live Preview displays can be customized to your own needs. These settings can be accessed by entering the Display Settings menu.
To access the Display Settings menu:
1. Click the Menu button.
2. Click the Configuration icon.
3. Click the Display Settings icon.
The settings available in this menu include: Dwell Time: The time in seconds to dwell between switching of channels when Start Tour
is selected in Live Preview.
Audio: Enables/disable audio output for the selected video output.  Border Adjustment: To adjust the border of video output.
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4 Record Settings
There are multiple ways to setup your DVR for recording. They include setting up a recording schedule, triggering a recording by motion detection and/or a sensor alarm, and manually starting the recording.
4.1. Initializing Record Settings
Before setting your DVR up for recording, certain settings should be configured first. The steps to configuring these settings are:
1. You should initialize the HDD through HDD management before proceeding.
2. Navigate to Menu > Configuration > Record Settings. You will be taken to the Record
Settings menu.
3. Select the camera you would to configure the settings for.
4. Configure settings for:
Encoding Parameters: Select main stream or sub stream.  Record Audio: Select to record audio of the camera.  Resolution: The resolution is fixed as 4CIF for main stream, CIF for sub stream.  BitRate Type: Select either Variable or Invariable bit rate.  Video Quality: Select the quality to record cameras when the Bitrates type is selected
as Variable. Otherwise, it can't be selected.
Frame Rate: Select recordings frame rate.
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Max Bit Rate: Select or define custom maximum bit rate for recordings.
5. Click ADVANCED. This will bring up another menu with more advance recording options.
Set additional record settings:
Overwrite: Sets to overwrite the HDD to continue recording when it is full.  Pre-record: Sets the time in seconds to pre-record before the actual recording begins.  Post-record: Sets the time in seconds to post-record after the actual recording ended.
4.2. Scheduling a Recording
Scheduling a recording allows you to setup the DVR to only record when you want it to. To setup a recording schedule:
1. Enter the Record Settings menu (Menu > Configuration > Record Settings).
2. Select the Schedule tab to open the Schedule menu.
3. Select Camera to edit schedule for.
4. Click the Edit button.
5. Click and check Enable Schedule.
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6. Select the day you would like to setup the schedule for or select All Week to record the entire week.
7. Select to record the entire day by clicking All Day or at different time periods. Up to 8 time periods can be scheduled. It is important to note that time periods cannot be overlapped.
8. Select recording Type. Recording type can be based on time and triggered by schedule, motion detection, motion or alarm and alarm. Motion detected and alarm triggered recordings are further explained in Configuring Alarms.
9. Click the OK button to finish configuration.
10. Repeat steps 3-9 for other cameras or copy settings from one schedule to the next under
the Copy To section.
11. Click OK to finish and save the schedule settings.
12. If all the cameras recording settings are the same, please select All under Copy To section
as shown:
Note: Event encoding parameters will take effect when motion detection or alarm happens. Normal encoding parameters will take effect when there are no events happening.
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4.3. Starting a Manual Recording
A manual recording can be started at any time. To start a manual recording: Start manual recording by selecting Start or Stop for the cameras desired.
Note: Only when the scheduled recordings are off can user manually start or stop recording.
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5 PLAYBACK
5.1. Understanding the Playback Interface
There are various controls on the Playback interface that makes viewing recordings more efficient.
: Audio on/off: Select to open or close the audio;
: Fast backwards: Select to rewind recording files at the speed of x2, x4, x8;
: Play; Select to return to normal speed to playback files;
: Pause / Single Frame: Select to pause or play in single frame;
: Fast Forwards: Select to playback the recording files forward at the speed of x2, x4, x8;
: Slow Forwards: Select to playback the recording files forward at the speed of x1/2, 1/4, 1/8;
: Hide; Select to hide the playback control panel;
: Exit; Select to exit playback;
: Playback progress: To drag the playback progress to a desired time; : Recording Type: indicate the recording types during the period.
Note: Blue Record Time Line designates schedule/manual recording while red one shows event recording.
5.2. Playing Back
To playback files from a video search:
1. Enter into the Video Search menu by clicking Menu > Video Search.
2. Select cameras to search, video type (All, Manual, Schedule, Motion, Alarm, Motion or Alarm)
and the start/end time.
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