GlideAway Motion 500 USER MANUAL

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motion

MOTION 500

OWNER’S MANUAL

REV 11.23.20

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OWNER’S MANUAL: MOTION 500

CONTENTS

SAFETY INFORMATION 3

WHAT IS INCLUDED 6

ASSEMBLY 7

REMOTE GUIDE 10

OPERATION 12

PAIRING REMOTE 15

TROUBLESHOOTING 16

REPROGRAMMING REMOTE 17

ACCESSORIES 18

BASE HEIGHT GUIDE 19

APP INFORMATION 19

RESOURCES 19

USER INFO

Please take a moment and write down the serial number in the space provided below, in case you need to refer to it in the future. This information can be found by raising the head section of the bed.

SKU: GM-A5Z

Serial Number _____________________

This number will be required for future service claims.

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OWNER’S MANUAL: MOTION 500

SAFETY INFORMATION

DANGER!

OPEN BOX IN

FLAT POSITION

ATTENTION!

IMPORTANT SAFETY INSTRUCTIONS. SAVE THIS MANUAL!

PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.

PROPER OPERATION OF YOUR ADJUSTABLE BED IS NECESSARY TO ENSURE THE LONG LIFE

AND DURABILITY YOU EXPECT FROM A HIGH-QUALITY PRODUCT. THE MANUFACTURER HAS

TESTED AND INSPECTED THIS PRODUCT PRIOR TO SHIPMENT.

RADIO FREQUENCY IS 2.4Ghz.

This device complies with part 15 of the FCC Rules and Industry Canada’s license exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference received, including interference that may cause undesired operation of the device.

Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void the user’s right to operate the device. The input voltage is AC100 -240 50/60HZ; the output voltage is DC29V 1.8A. Total USB power output is 2 AMP.

DO NOT OPEN FROM

VERTICAL POSITION. THIS

CAN DAMAGE BASE.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO MOISTURE.

ELECTRICAL SAFETY

Always unplug this adjustable bed from the electrical outlet before any cleaning or maintenance of the adjustable bed. To safely disconnect, remove the plug from the outlet. Keep cord away from heated surfaces. Use only indoors.

Discontinue use of this adjustable bed and contact the manufacturer for repair if:

1. It has a damaged cord or plug,

2. It is not working properly, or

3. It has been dropped or damaged.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE PROTECTOR (not supplied with this adjustable bed).

BATTERY PRECAUTIONS

Follow these precautions when using batteries in this device:

1. Warning – Danger of explosion if battery is incorrectly replaced. Replace only with the 6LR61 9V batteries and LR03 AAA batteries.

2. Be sure to follow the correct polarity when installing the batteries as indicated in the battery compartment. A reversed battery may cause damage to the device.

3. Do not mix different types of batteries together (e.g. Alkaline, Rechargeable and Carbon-zinc) or old batteries with fresh ones.

4. If the device is not to be used for a long period of time, remove the batteries to prevent damage or injury from possible battery leakage.

5. Do not try to recharge a battery not intended to be recharged; it can overheat and rupture. (Follow battery manufacturer’s directions.)

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OWNER’S MANUAL: MOTION 500

SAFETY INFORMATION

WARRANTY WARNING!

This bed is specically designed to require no maintenance by you, the user. Any opening or tampering with the control box, motors or hand controls (with the exception of the battery compartment, if equipped) will void the warranty. Do not attempt to alter component wiring or adjust or modify the structure of the product in any way or the warranty will be void. Only those authorized may conduct repairs or part replacement on your adjustable bed.

IN-HOME USE ONLY

This adjustable bed is designed exclusively for in-home use.

HOSPITAL/COMMERCIAL DISCLAIMER

This base is NOT designed for commercial or hospital use and is NOT designed to meet hospital standards. Do not use this base with TENT TYPE oxygen therapy equipment or use near explosive gases.

CONSUMERS WITH PACEMAKERS

It is possible that the vibrating feature of this bed may be interpreted falsely by some pacemakers as movement and/or exercise. This is common with any product that produces a vibrating motion, and may or may not affect your pacemaker. Please consult your physician with any concerns.

PRODUCT RATINGS Lift Motor Restrictions:

The lift motors in this bed are NOT designed to operate continuously for more than one (1) minute over a nine (9) minute time period, or approximately 12% duty cycle. To ensure reliable functionality and full life of this product, do not attempt to exceed these limits. NOTE: Attempting to circumvent or exceed this

rating will shorten the life expectancy of the product and may void the warranty.

Weight Restrictions:

The recommended weight limits on our adjustable beds are:

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1/pc King: 800 lb

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Queen: 650 lb

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Full/XL: 500 lb

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Twin/XL: 400 lb (800 lb if using two twin XLs as a King)

—

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The structure of the bed will support the recommended weight when distributed evenly across the bed.

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The head and foot sections are not designed to individually support or lift this amount of weight.

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For optimal performance and integrity of structure, entering and exiting the adjustable bed with

the bed in the at position is recommended.

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NOTE: Exceeding the recommended weight restrictions could damage your adjustable bed and void your warranty.

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OWNER’S MANUAL: MOTION 500

SAFETY INFORMATION

SMALL CHILDREN AND PETS WARNING

Immediately dispose of all packing materials, as they can pose a smothering risk to small children and pets. Injury could also occur if children or pets are permitted to play on or under the bed. Do not allow children to operate this bed without adult supervision.

LUBRICATION AND CLEANING

This product is designed to be maintenance free. The lift motors are permanently lubricated and sealed—no additional lubrication is required. Do not apply lubricant to lift motor lead screws or any nylon nuts or the base may inadvertently creep downward from the elevated position.

LIFT WARNING

DO NOT SIT ON THE HEAD OR FOOT SECTIONS WHILE IN THE RAISED POSITION, OR DURING LIFT OR LOWERING CYCLES.

MOVING AFTER INSTALLATION

Do not place adjustable bed base vertically on its head or foot sections. This may cause injury to persons or damage to base.

WARNING!

To reduce the risk of burns, re, electric shock, or injury to persons:

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Unplug from outlet before putting on or taking off accessories.

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Close supervision is necessary when this base is used by, or near children, invalids, disabled persons, or pets.

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Use this base only for its intended use as described in these instructions. Do not use attachments not recommended by the manufacturer.

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Never operate this base if it has a damaged cord or plug, is not working properly, has been dropped or damaged, or dropped in water.

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Keep the cord away from heated surfaces.

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Never drop or insert any object into any opening.

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Do not use outdoors.

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Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

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To disconnect, remove plug from outlet.

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DO NOT USE NEAR PEOPLE USING OR WEARING MEDICAL DEVICES. FOR HOUSEHOLD/RESIDENTIAL USE ONLY.

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OWNER’S MANUAL: MOTION 500

WHAT’S INCLUDED

Before discarding any packing materials, check the adjustable base shipping carton and verify the following items are included:

D E

B C

(1) Foot Mattress Retainer

G H I

(6) Legs

x2x2

(1) Remote Control(1) Power Supply

(1) AC Power Cord

(2) C Clips(2) Hinge Pins

J K

(2) AAA Batteries

IMPORTANT:

USE 2 PEOPLE TO LIFT BASE TO AVOID DAMAGE.

NOTE:

Carefully lift base from the shipping carton, keeping the unit’s top-side down. Remove the plastic wrapping from the bottom to access the base.

(1) Sync Cable

for use with TXL ,

SCK, SQ models only

(2) 9V Batteries

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OWNER’S MANUAL: MOTION 500

ASSEMBLY

It is HIGHLY recommended to use two people for the installation of this product. To assemble, please perform the following steps:

Carefully lift the base from the shipping carton, keeping the unit’s topside down.

Remove the plastic wrapping from the bottom to access the bases.

Lay base at and unfold topside down.

KEEP HANDS CLEAR OF HINGE PINCH POINT

Lay the base at before unfolding base.

Insert hinge pins and secure with retaining clips.

Repeat on both sides of base.

If installing on a platform base or foundation, do not install legs. Follow the instructions included in the MULTI-FUNC-

TION BRACKETS accessory kit.

Insert all 6 legs into the threaded holes and securely tighten before turning base over for use. There must not be any gap or wobble in the leg in order to avoid risk of injury or damage to the base which may void warranty.

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OWNER’S MANUAL: MOTION 500

ASSEMBLY

Insert DC cord from

base into the power supply.

LOCK

Carefully rotate the base on its side, then lift and place on legs.

WARNING

TO OUTLET

Insert the AC cord into

the power supply.

DO NOT TILT or LEAN base on the installed legs when turning base over.

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OWNER’S MANUAL: MOTION 500

ASSEMBLY

Insert the mattress retainer bar upright as shown.

Lift the battery cover and insert the two AAA size batteries

(included) into the remote as shown in the gure.

Replace the battery cover. Remote is already linked with the base.

Turn the power supply upside down to access the battery

cover, then slide the battery cover off.

Insert the two 9V batteries (included) into the compartment

and slide the cover back on.

NOTE:

The battery backup will allow for the bed to be lowered if a power outage occurs. It is not recommended to do anything except lower the bed, as the battery backup will not last if the features are continually used.

Insert AC plug into an AC outlet having 100-240V AC,

50/60Hz. Avoid outlets that work only with light switch.

NOTE:

If attaching headboard brackets (available separately) to the base, see the included instructions. Otherwise, place the desired mattress onto the base and enjoy your new adjustable base!

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OWNER’S MANUAL: MOTION 500

REMOTE GUIDE

Lock

Memory Position A Memory Position B

Head Up

Head Up + Foot Up

Foot Up

Anti Snore Position

FOR TWIN XL, FULL, QUEEN AND SPLIT CAL KING

POSITIONS

MEMORY

PAIR

MEMORY

Pairing

Head Down + Foot Down

FLAT

Foot Down

Flat

ANTI

SNORE

Zero Gravity Position

For KING

Increase / Decrease

see page 11

NOTE:

Some buttons require a double click to function.

Head Down

Massage Timer

Wave

Elevation Up

only available when

ELEVATION KIT is

installed

SLEEP ENHANCEMENT™

TIMERWAVE INTENSITY

Timer Indicators

Intensity Increase / Decrease

Elevation Down

only available when ELEVATION KIT is installed

Under-bed Light

NOTE:

ELEVATION function available on TXL and Q sizes only with optional elevation kit.

For KING see page 11

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OWNER’S MANUAL: MOTION 500

REMOTE GUIDE

Lock

Memory Position A Memory Position B

Head Up

Head Up + Foot Up

Foot Up

Anti Snore Position

FOR KING

ANTI

SNORE

POSITIONS

MEMORY

FLAT

PAIR

MEMORY

Pairing

Head Down + Foot Down

Foot Down

Flat

Zero Gravity Position

Head Down

SLEEP ENHANCEMENT™

Massage Timer

Wave Decrease Wave Increase

WAVE

INTENSITY

TIMER

WAVE

INTENSITY

Timer Indicators

Intensity IncreaseIntensity Decrease

Under-bed Light

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OWNER’S MANUAL: MOTION 500

OPERATION

PAIR

Locks and unlocks remote

control. Press and hold lock

button until lock button ashes

red. To unlock, press and hold for

5 seconds.

Adjust head and/or foot

section(s) and/or elevation angle

(if equipped) to desired positions.

Press and hold MEMORY A

button until the back-light on

remote ashes. Release button

and wait for ash to stop. Button

has now been programmed.

Repeat process if new preset

position is desired.

MEMORY

Pairs remote to base.

See page 14 for details.

MEMORY

Adjust head and/or foot

section(s) and/or elevation angle

(if equipped) to desired positions.

Press and hold MEMORY B

button until the back-light on

remote ashes. Release button

and wait for ash to stop. Button

has now been programmed.

Repeat process if new preset

position is desired.

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OWNER’S MANUAL: MOTION 500

OPERATION

Press and hold the HEAD

UP + FOOT UP button to

raise the head and foot

simultaneously. Release

button when desired

position is reached.

Press and hold the HEAD

UP button to raise the

head position. Release

button when desired

position is reached.

Press and hold the HEAD

DOWN + FOOT DOWN

button to lower the head

and foot simultaneously.

Release button when

desired position is

reached.

Press and hold the FOOT

UP button to raise the

foot position. Release

button when desired

position is reached.

Press the ANTI-SNORE button

and the head will go to the

Anti-Snore position. This action

can be stopped at any time by

pressing another button.

FLAT

ANTI

SNORE

Press and hold the HEAD

DOWN button to lower

the head position. Release

button when desired

position is reached.

Press and hold the FOOT

DOWN button to lower

the foot position. Release

button when desired

position is reached.

Press the ZERO G RAVITY

button to move the head and

foot to the Zero Gravity position.

This action can be stopped at any

time by pressing another button.

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OWNER’S MANUAL: MOTION 500

OPERATION

FOR TWIN XL, FULL, QUEEN AND SPLIT CAL KING

TIMERWAVE INTENSITY

Press the WAVE button to

increase and decrease the pulse

of the massage.

Press the ELEVATION UP

button to elevate the angle.

NOTE:

ELEVATION UP and DOWN feature requires optional accessory (page 17) to function.

FOR KING

Set time for massage to run.

Press to turn on and off under-

bed lighting. Lighting will turn off

automatically after 5 minutes.

Press the INTENSITY button

to increase and decrease the

intensity of the massage.

Press the ELEVATION DOWN

button to lower the angle.

NOTE:

ELEVATION function available on TXL and Q sizes only with optional elevation kit.

Press the WAVE– button

to decrease the pulse of

the massage.

Press the INTENSITY– button

to decrease the intensity of

the massage.

–

TIMERWAVE

Set time for massage to run.

INTENSITY

–

Press to turn on and off under-

bed lighting. Lighting will turn off

automatically after 5 minutes.

WAVE

Press the WAVE+ button

to increase the intensity of

the massage.

INTENSITY

Press the INTENSITY+ button

to increase the intensity of

the massage.

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OWNER’S MANUAL: MOTION 500

PAIRING REMOTE

NOTE:

Your base comes with a ready-to-use, factory paired remote. Pairing instructions are for replacement remotes or trouble shooting purposes.

PAIRING REMOTE TO BASEPAIRING REMOTE TO BASE

Double click the PAIR button on the control box (light will turn blue during the pairing process).

PAIR

SYNCING 2 BASES TO ACT AS ONE

If SYNCING 2 bases (TXL, SCK, SQ) together, follow these instructions.

Press and hold PAIR button on the remote until under-bed lights stop blinking.

With both bases in FLAT position, connect each base to the other by inserting SYNC CABLE into each control box slot labeled sync.

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OWNER’S MANUAL: MOTION 500

TROUBLESHOOTING

In the event the base fails to operate, investigate the symptoms and possible solutions provided below:

Remote control illuminates and appears to be operable, but no features of the base will activate.

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Unplug power cord, wait 30 seconds and plug in to reset electronic components.

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Defective surge protection device or electrical outlet. Test outlet by plugging in another working appliance.

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Electrical circuit breaker may be tripped. Check electrical service breaker box to verify.

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Re-pair the remote control (see Pairing Remote section of this manual for programming procedures).

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Replace batteries in the remote control & re-pair remote control.

No features of the base will activate.

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Unplug power cord, wait 30 seconds and plug in to reset electronic components.

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Defective surge protection device or electrical outlet. Test outlet by plugging in another working appliance.

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Electrical circuit breaker may be tripped. Check electrical circuit breaker box to verify.

Remote control will not illuminate.

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Replace batteries in the remote control.

Head section will elevate, but will not return to the horizontal (at) position.

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Base mechanism may be obstructed. Elevate base and check for obstruction. Remove obstruction.

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Headboard may be too close to the edge of the mattress. Verify that distance between headboard

brackets and mattress is sufcient. Adjust if required.

Head or foot lift function has minor interference during operation.

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Check batteries in remote, replace if necessary.

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Make sure that you are following the duty cycle of the motor (do not operate more than one (1) minute over a nine (9) minute period, or approximately a 12% duty cycle).

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Press the lift buttons squarely and accurately.

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Control box may be experiencing common Radio Frequency Interference from other radio transmitting devices (see Pairing Remote section).

Reset remote to original factory settings.

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To reset the factory ANTI-SNORE, ZERO GRAVITY, MEMORY A and MEMORY B settings, hold down the FL AT and ZE R O - GRAVIT Y buttons until the back light blinks.

Bases are not well synced to one another.

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Refer to the REPROGRAMMING REMOTE section; page 16.

NOTE:

EMERGENCY LOWERING: If you cannot nd the remote control, locate, press

and hold the PAIR button located on the main control box on the bottom of the bed (shown to the left).

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OWNER’S MANUAL: MOTION 500

REPROGRAMMING REMOTE

When syncing 2 TXL, SQ, SCK bases, the ANTI-SNORE, ZERO GRAVITY, MEMORY A and MEMORY B may need to be reprogrammed to match the 2 bases to the same program.

ANTI-SNORE

FLAT

ANTI

SNORE

After connecting the sync cable into both bases, press the FLAT button on the remote.

Press the HEAD UP button until the 2 bases are at a 10 degree

angle. Push and hold the ANTI-SNORE button until the remote back lights blink.

FLAT

ZERO GRAVITY

Press the F L AT button on the remote.

Press the HEAD UP button until the 2 bases reach the 15

degree angle. Next, push FOOT UP button until the foot section of both bases reach the 25 degree angle. Next, press and hold the ZERO G R AVIT Y button until the remote back lights blink.

SETTING MEMORY A OR MEMORY B

Press the F L AT button on the remote.

Using the HEAD UP and FOOT UP, adjust the base to a

comfortable position. Next, press and hold MEMORY A button until the remote back lights blink.

MEMORY

Repeat this process for the MEMORY B position.

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OWNER’S MANUAL: MOTION 500

ACCESSORIES

HIGH PROFILE LEG KIT

Raise height of base to 20”.

SKU: GM6LEGEXT

MULTIFUNCTION BRACKET KIT

NOTE: 2 MULTIFUNCTION BRACKET KITS

required for connecting 2 platform bases. NOTE: Not to be used with ELEVATION KIT.

SKU: GM-ZCAZ-1 (TWIN and TWIN XL) SKU: GM-ZCAZ-2 (FULL, QUEEN and KING)

HEADBOARD BRACKET KIT

Attach base to headboard.

SKU: CB18HBBRKT

ELEVATION KIT

NOTE: Compatible with TXL and Q sizes only.

SKU: GMAZELV-TXL (TWIN XL) SKU: GMAZELV-Q (QUEEN)

HI-LO LIFT KIT

Raise and lower bed.

SKU: RXSYS2-TXL (TWIN XL KIT) SKU: RX2.AZ-TXL (TWIN XL BRACKETS)

SKU: RXSYS2-Q (QUEEN KIT) SKU: RX2.AZ-Q (QUEEN BRACKETS)

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OWNER’S MANUAL: MOTION 500

BASE HEIGHT GUIDE

LEG CONFIGURATION HEIGHT FROM FLOOR

NO LEG INSTALLED 4 1/2”

STANDARD 3-IN-1 15”

TWO LEG SECTIONS INSTALLED 11 1/2”

ONE LEG SECTION INSTALLED 8”

OPTIONAL HIGH PROFILE LEG 20”

NOTE:

Height will increase by 4" when used with ELEVATION KIT.

DOWNLOAD THE APP

This adjustable base* is compatible with our Glideaway Motion for Bluetooth remote app. Go to www.glideaway.com/app to learn more.

*With Bluetooth module accessory, sold separately.

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MOTION 500

SLEEP WELL. LIVE BETTER. BE YOUR BEST.