IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
7213960100R05
Page 2
Table of Contents
Welcome & Congratulations .................3
IMPORTANT INSTRUCTIONS ...............4
Fireplace Installation ......................6
Operation ...............................9
Maintenance ............................13
Warranty ...............................14
Replacement Parts .......................16
Always use a qualied technician
or service agency to repair
this stove.
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!
NOTE: Procedures and
techniques that are
considered important
enough to emphasize.
CAUTION: Procedures and techniques which, if not
carefully followed, will result
in damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Page 3
Welcome & Congratulations
Thank you and congratulations for purchasing an electric replace from
Dimplex. Please use our convenient online registration page to record
your model and serial numbers for future reference at
www.dimplex.com/register
Rating Label with
Model Number
Serial Number
Label
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
In order to better serve you, please have your model and serial number
ready or register your product online before calling (See above)
3
Page 4
IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before
using this heater.
② This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
WARNING: High temperatures
may be generated under
certain abnormal conditions.
Do not partially or fully cover
or obstruct the front of this
heater.
③ Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.
④ Always unplug the heater when
not in use.
⑤ Do not operate any heater
with a damaged cord or plug,
or if the heater has malfunctioned,
or if it has been dropped or
damaged in any manner, contact
Dimplex Technical Service at
1-888-346-7539.
⑥ Do not use outdoors.
⑦ Never locate this heater where
it may fall into a bathtub or other
water container.
⑧ Do not run cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from trafc
area and where it will not be
tripped over.
⑨ To disconnect heater, turn
controls to off, then remove plug
from outlet.
⑩ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage the heater.
⑪ To prevent a possible re, do
not block air intakes or exhaust in
any manner.
⑫ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used.
⑬ Do not modify the heater.
Use it only as described in
this manual. Any other use
not recommended by the
manufacturer may cause re,
electric shock, or injury to
persons.
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Page 5
IMPORTANT INSTRUCTIONS
⑭ To reduce the risk of electric
shock, this heater has a polarized
plug (one blade is wider than
the other). This plug will t in a
polarized outlet only one way.
If the plug does not t fully in
the outlet, reverse the plug.
If it still does not t, contact a
qualied electrician to install the
proper outlet. Do not change
the plug in any way. Always plug
heaters directly into a wall outlet/
receptacle. Never use with an
extension cord or relocatable
power tap (outlet/power strip).
⑮ Do not burn wood or other
materials in the replace.
⑯ Do not strike the front glass.
⑰ Always use a certied
electrician should new circuits or
outlets be required.
⑱ Always use properly grounded,
fused and polarized outlets.
⑲ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
heater.
⑳ When transporting or storing
the heater and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
WARNING: Remote control
contains a small battery.
Keep away from children. If
swallowed, seek medical attention
immediately.
WARNING: Do not install
battery backwards, charge, put
in re or mix with used or other
battery types - may explode or
leak causing injury.
!
NOTE: Changes or
modications not expressly
approved by the party responsible
for compliance could void
user's authority to operate the
equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
5
Page 6
Fireplace Installation
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction and
electrical outlet wiring must comply
with local building codes and other
applicable regulations to reduce
the risk of re, electric shock and
injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gasoline
or other ammable vapors or
liquids in the vicinity of the heater.
Glass Installation
(if applicable)
1. Unpack the rebox and the
front glass.
2. Place the rebox on its back.
Remove the glass retaining
brackets from the sides of the
rebox. (Figure 1)
3. Slide the glass into the glass
support track on the top, until it
is fully inserted.
4. Reinstall the removed glass
retaining brackets tight against
the glass.
Dimplex Mantel
Installation
Depending on the available space
within the mantel cavity, the unit
can be secured to the mantel at
the bottom side or back. Remove
the screw on the bottom ange
Figure 1
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Page 7
Fireplace Installation
in the most appropriate place for
securing and using the provided
L-bracket and the screw that was
removed attach the rebox to the
mantel. (Figure 2)
!
NOTE: There are no guide
holes provided for the L-Brackets
in the mantel.
Custom Installation
1. Mark the desired location on
the oor and store the replace
in a safe, dry and dust free
location.
2. Frame an opening of 27.0 in.
(686 mm) wide x 23 ⅜ in. (593
mm) high x 7 ½ in. (191 mm)
deep (Figure 3).
Option #1 - The power cord can
be lead from behind the trim and
along the wall to an outlet near
the replace.
Option #2 - A new outlet can be
installed inside the new frame
construction. Plug the unit directly
into a 15 A, 120 V outlet.
!
NOTE: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A dedicated
circuit will be required if, after
installation, the circuit breaker
trips or fuse blows on a regular
basis
when the heater is operating.
Figure 2
Figure 3
C
23 ⅜ in.
27.0 in.
B
7 ½ in.
A
(191 mm)
(686 mm)
Additional appliances on the same
circuit may exceed the current
rating of the circuit breaker.
3. Install the provided plastic feet
to the unit as shown in Figure 4.
CAUTION: Clearance for
air circulation beneath the
replace insert is provided by
feet.
(593 mm)
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Page 8
Fireplace Installation
DISPLAY-CONTROL BOARD
Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the
replace in a carpeted area, place
a one-piece, solid, at surface
under the replace. Ensure that
all of the feet rest securely on this
surface.
Figure 4
Holes for
plastic feet
Wiring Diagram
ELEMENT
+T°
RELAY BOARD
SWITCHBOARD
BLOWER
MOTOR
M
4. The rebox is to be installed
from the front of the mantel
and inserted so that the
anges are ush against the
front surface of the mantel.
Bathroom Installation
This rebox must be protected
by a GFI receptacle or circuit. If
a receptacle is used it must be
readily accessible.
To prevent electrical shock this
unit is an electrical appliance that
is not watertight and must be
installed as to prevent water from
entering the unit. This unit must
be installed away from showers,
tubs, etc. Never locate replace
where it may fall into a bathtub or
other water containers.
L
CUTOUT
M
FLICKER
MOTOR
LOGSET ASSEMBLY
120V / 12V
AC / DC
N
AC/DC
~
ADAPTER
LOGSET LED ASSEMBLY
LED LIGHT ASSEMBLY
THERMISTOR
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Page 9
Operation
Figure 6Figure 5
A
Floating Display
WARNING: This electric
rebox must be properly installed
before it is used.
The unit can be controlled by
either the manual controls which
are located on the upper right of
the replace or the remote (Figure
5 & 6).
The replace is supplied with an
IR multifunction remote control.
This remote control has a range
of approximately 16 ft (5 m). To
operate correctly, the remote
control must be pointed towards
the Floating Display
!
NOTE: Before attempting any
TM
.
operation with the remote, pull
the plastic insulator strip out from
between the remote casing and
battery cover.
CD
F
E
A
BC
D
TM
F
A. Standby
Turns the unit On and Off.
→ Activated by pressing the
Standby button on the remote
or the unit.
• The unit will turn on with the
same functions that it was set
to when it was turned Off and
the intake temperature will be
indicated on the On Screen
Display.
!
NOTE: When any button is
pressed the intake temperature
will be displayed on the On
Screen Display for 5 seconds.
B. Flame Effects
Turns the ame effect On and Off.
→ Activated by pressing the
button on the remote.
E
G
H
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Page 10
Operation
C. Heat ON/OFF
Cycles the unit sequentially
through the 3 settings: Low Heat,
High Heat and Off.
→ Activated by pressing the
button on the unit or the remote.
• Indicated by the
or the
the intake temperature being
displayed on the On Screen
Display, for 5 seconds before
turning off.
!
NOTE: After the heater is
switched off, there is a 60 second
fan delay, where the fan will
continue running before turning
off.
!
NOTE: The unit can be
operated in Heat Only Mode.
When the unit is only running
with the heater, the
heat) or the
and the intake temperature will
continuously be displayed on the
On Screen Display.
!
NOTE: The heater may emit
a slight, harmless odor when
rst used. This odor is a normal
condition caused by initial heating
of internal heater.
(high heat) icon and
(low heat)
(low
(high heat) icon
D & E.
Adjusts the temperature set point
to your individual requirements.
Once the desired set temperature
is reached the heater will turn
off. The heater will cycle on
and off to maintain the desired
set temperature. The default
temperature setting is 72°F
(22°C).
→ Adjusted by pressing the
the
on the remote.
• The On Screen Display will
indicate the temperature
setpoint as it is adjusted.
!
NOTE: Holding the button
down, then press
will change the temperature from
°C to °F, or vice versa.
Thermostat Controls
to decrease the setpoint and
to increase the setpoint
on the unit,
Disable Heat
If desired, depending on the
season, the heater on the unit
can be disabled. The unit will
operate in the same fashion, with
remainder of the controls.
Pressing the
on the unit at the same time and
and buttons
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Page 11
Operation
holding for 2 seconds will disable
and enable the heater.
!
NOTE: When the heater has
been disabled and either the
or the
Screen Display will indicate "--".
is pressed the On
F. Color Themes
Different presets of ambient
lighting color combinations
contained in the unit.
→ Changed by repeatedly
pressing the corresponding
button on the remote or the
unit.
• Cycles through the different
preset ambient lighting settings
of the unit, this includes
different combinations of
colours of the ame and media
lighting (if applicable).
!
NOTE: The sixth theme of
the cycle is a prism where the
unit cycles through a variety of
colours. Pressing the
stops the cycling and holds
the unit on the preferred color,
indicated by a solid circle. When
the unit is on prism, and is cycling
through the colours, a rotating
circle will be displayed.
button
G.
Changes the brightness of the
lights in the unit.
→ Adjusted by repeatedly
• Indicated by the second digit
Brightness
pressing the corresponding
button on the remote.
on the Floating Display™
changing to show: "H" (high),
and "L" (low).
H. Sleep Timer
The Sleep Timer can be set to
automatically shut off the replace
after a preset time (from 30
minutes to 8 hours).
→ To set the timer press the timer
button on either the remote or
the unit, repeatedly, until the
desired time is displayed.
• The On Screen Display will
display the different times as it
is adjusted. Once the timer has
begun, pressing the
will display the time remaining
before the unit turns Off.
!
NOTE: The Sleep Timer can
be cancelled at any time by
pressing the
until the sleep timer displays
nothing.
button repeatedly
button
11
Page 12
Operation
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by unplugging the
unit and waiting 5 minutes before
plugging the unit back in.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call technical
support at 1-888-346-7539.
Remote Control Battery
Replacement
To replace the battery:
1. On the back of the remote
control, slide battery cover
open on the remote control.
2. Correctly install one 3 Volt
(CR2032 [longer life] or
CR2025) battery in the battery
holder.
3. Close the battery cover.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area
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Page 13
Maintenance
WARNING: Disconnect
power before attempting any
maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the front glass
panel may collect dust particles;
these can be removed by dusting
lightly with a clean dry cloth.
To remove ngerprints or other
marks, the front glass panel can
be cleaned with a damp cloth.
The front glass panel should be
completely dried with a lint free
cloth to prevent water spots. To
prevent scratching, do not use
abrasive cleaners or spray liquids
on the glass surface.
Fireplace Cleaning
Use warm water only to clean
painted surfaces of the Compact
Fireplace. Do not use abrasive
cleaners.
To prolong the life of your unit and
optimize the performance of your
heater, vacuum or dust the outlet
of the heater, and under and
behind your rebox, on a regular
basis.
Servicing
Except for the cleaning described
above, an authorized service rep-
resentative should perform any
other servicing.
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Page 14
Warranty
One Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric compact
replace. This limited warranty applies
only to purchases made in any province
of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii
and Alaska. This limited warranty applies
to the original purchaser of the product
only and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or
conditions of merchantability or tness for
a particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions of
this warranty, Glen Dimplex Americas Ltd.
(herein called Glen Dimplex Americas)
warrants such products to be free from
defects in material and workmanship for a
period of 12 months from the date of the
rst purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply
to products that have been repaired
(except by Glen Dimplex Americas or its
authorized service representatives) or
otherwise altered. This limited warranty
does further not apply to defects
resulting from misuse, abuse, accident,
neglect, incorrect installation, improper
maintenance or handling, or operation
with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention
of Technical Service at 1-888-346-7539.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the product.
What Glen Dimplex Americas will do in
the event of a defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:
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Page 15
Warranty
• Glen Dimplex Americas will in its
sole discretion either repair or
replace such defective product or
part without charge. If Glen Dimplex
Americas is unable to repair or replace
such product or part, or if repair or
replacement is not commercially
practicable or cannot be timely made,
Glen Dimplex Americas may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part.
• Limited warranty service will be
performed solely by dealers or service
agents of Glen Dimplex Americas
authorized to provide limited warranty
services.
• The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer’s or service
agent’s place of business.
• This limited warranty does not entitle
the purchaser to on-site or in-home
services. On-site or in-home services
may be performed at the purchaser’s
specic request and expense at Glen
Dimplex Americas then-current rates
for such services.
• Glen Dimplex Americas will not
be responsible for, and the limited
warranty services shall not include,
any expense incurred for installation
or removal of the product or part (or
any replacement product or part) or
any labour or transportation costs.
Such costs shall be the purchaser’s
responsibility.
15
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.
What Glen Dimplex Americas and its
dealers and service agents are also not
responsible for:
N NO EVENT WILL GLEN DIMPLEX
I
AMERICAS, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE
TO THE PURCHASER OR ANY THIRD
PARTY, WHETHER IN CONTRACT, IN
TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF GLEN DIMPLEX AMERICAS
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
GLEN DIMPLEX AMERICAS, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
Page 16
Replacement Parts
Flicker Motor ................................ 2000500100RP