APPLICABLE TO ALL PRODUCTS SOLD WITHIN THE UNITED STATES AND CANADA
Glastender, Inc. warrants all products to be free of defects in material and workmanship. One-year labor and parts warranty applies to
all glasswashers, self-contained refrigeration models, and BDS model
bottle disintegration units. In established areas, a start up is included
with GT-24 and GT-30 model glasswashers. Warranty is effective for
one year from the date of installation or up to 18 months from date of
factory shipment, whichever occurs sooner. Glastender, Inc. will replace
any part or assembly found defective under normal use and service.
For warranty labor claims beyond 15 months from the date of factory
shipment, proof of date of installation or occupancy must be provided.
Authorization for labor must be obtained from Glastender within the
warranty period and prior to the service being performed.
Labor warranty applies to the United States and Canada only.
Remote refrigeration models and beer line chillers include a one-year
parts warranty only. There is no labor warranty on these products.
Field replacement parts not covered under the original warranty include
a 90-day part warranty from the date of installation.
FOUR YEAR ADDITIONAL COMPRESSOR WARRANTY:
Glastender will warrant to the original user the compressor for all selfcontained refrigeration models for an additional four years following the
regular one-year warranty period. This plan applies to the compressor
only.
A completed warranty claim form MUST accompany all returned defective parts or assemblies. Upon request, a defective part or assembly must
be returned to Glastender, Inc., Saginaw, Michigan, with all transportation and delivery charges prepaid. Warranty repairs or replacements
will be shipped FOB factory in Saginaw, Michigan. Reimbursement for
applicable freight charges covers ground service only.
Glastender provides in-warranty repairs during a service company’s
regular working days and hours. There is no provision for payment
of a premium rate during “overtime” hours. When warranty service is
requested during other than normal working hours, the end user will be
charged the premium portion of the overtime rate.
The warranty covers substantiated travel expenses for up to 2 hours /
100 miles round trip up to a maximum of $150. Any additional costs
due to installations that require extra work, time, or travel to gain access
for service are the sole responsibility of the equipment purchaser. Any
exceptions to these travel and access limitations must be pre-approved
by a factory representative.
The warranty does not cover equipment subjected to accidents, freight
damage, alterations from the original design, improper power and/or
plumbing hookups, improper chemical use, general misuse, or lack
of routine required maintenance as determined by Glastender, Inc.
Installation, normal control adjustments, general maintenance, correcting an installation error, or service calls that reveal the unit is functioning normally will not be reimbursed under warranty.
Condenser coils on self-contained refrigeration products must be
cleaned regularly. Failure to provide adequate air flow to a refrigeration
unit will void the warranty.
Glastender shall not be liable for loss of use, revenue, or profit, or for
any other indirect, incidental, special, or consequential damage including, but not limited to, product spoilage or loss.
This warranty is conditioned upon Glastender receiving notice of any
defect subject to this warranty within sixty (60) days of its discovery
by the end user or dealer. All products are warranted only for the initial
place of installation. Removal of a product automatically terminates
this warranty.
SECOND YEAR EXTENDED PARTS & LABOR WARRANTY:
Glastender’s one-year parts and labor warranty on self-contained refrigeration units, excluding beer line chillers, can be extended to two years
with the purchase of a two year parts and labor warranty. Specify part
number EWR2 ($150 net price) when ordering.
EXPORT WARRANTY - One year parts only.
EXCLUSION OF WARRANTIES
EXCEPT AS PROVIDED ABOVE, GLASTENDER MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OR NON-INFRINGEMENT.
LIMITATION OF REMEDIES AND DAMAGES
If Buyer makes a valid and timely claim as outlined above, Glastender’s
liability and Buyer’s remedies under this agreement will be limited solely
to labor charges authorized and/or replacement or credit, at Glastender’s
option, with respect to Products returned at Buyer’s expense within thirty (30) days after warranty repair. GLASTENDER’S LIABILITY WILL
IN NO EVENT BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE RETURNED PRODUCTS. GLASTENDER
WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,
BUT NOT LIMITED TO, LABOR COSTS EXCEPT AS COVERED
UNDER OUR WARRANTY, LOST PROFITS OR THE LOSS OF
PERISHABLE PRODUCTS RESULTING FROM THE USE OF OR
INABILITY TO USE OUR PRODUCTS OR FROM OUR PRODUCTS’
INCORPORATION INTO OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT. NEITHER PARTY WILL HAVE ANY
NEGLIGENCE OR OTHER TORT LIABILITY TO THE OTHER, OR
TO ANY THIRD PARTY, ARISING FROM ANY BREACH OF THIS
AGREEMENT.
GOVERNING LAW - JURISDICTION
The terms and conditions of an order are to be governed and construed
according to the laws of the State of Michigan, without regard to conflict
of laws principles. Buyer hereby consents to the jurisdiction and venue
of the courts located in Saginaw County, Michigan.
No representative, distributor, dealer, or any other person is authorized
to modify this warranty. This warranty replaces all other written or
verbal warranties.
NOTE: Glastender, Inc.’s policy of constant quality improvement
means that prices, specifications, and policies are subject to change
without notice. Questions regarding this warranty should be directed to
Glastender’s Warranty Administrator.
01-12-16
IMPORTANT!!
Attention Service Companies
Please review the important warranty information on this page. If you
believe a service call should be covered by the factory, please call
the factory for authorization between 8AM and 5PM EST, Monday
through Friday.
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
All prices are LIST. Applicable taxes will be added.
QuotatIons:
Unless otherwise stated, quotations are effective for 30 days only.
aCCePtanCe:
All orders are subject to acceptance by Glastender, Inc.’s headquarters in
Saginaw, Michigan. Possession of the Product Directory and Price List
is not an offer to sell.
shIPments:
F.O.B. factory in Saginaw, Michigan. Freight terms are Third Party or
Collect if shipped directly to you. Prepay and Add to Invoice freight
terms are available upon request. The approximate shipping weights of
all products are listed with the prices. Partial shipments will be made
unless otherwise specified by the customer. Surface freight classifications are:
• Glasswashers - Class 125
• All Underbar Equipment (including Bar Die) – Class 150
• Portable Bars - Class 150
• Remote refrigerators (i.e., no compressor) or dry storage back bar
equipment - Class 125
• Self-contained refrigeration equipment - Class 150
• Ice Display Units (IDU and GDU) - Class 85
• Lighted Liquor Displays - Class 85
• Beer line chillers and beer towers (beverage dispensing equipment)
- Class 92.5
• Bottle Disintegration System - Class 150
• Ice Cream Freezers - Class 77.5
All small items are evaluated to see the most cost effective means for
shipment. Many small items ship via UPS or FedEx; however, when
dimensional weight is excessive, LTL carriers are the most cost effective
choice. Spare parts orders received before 1:00 PM EST can usually be
shipped the same day.
The order department is happy to assist with routing or shipping questions.
Payment terms:
Cash should be included with all orders unless credit terms have been
arranged. To establish credit, banking and trade references are required.
A convenient credit application is available upon request. Payment via
credit card is not our normal means of receiving payment. Visa and
MasterCard will be accepted, but must be charged at the time of shipment. In addition, a payment via credit card for orders totaling more than
$500 will incur a 3% convenience fee on the total transaction amount.
The majority of equipment is manufactured to order and typically ships
within three to six weeks after complete order information is received by
the factory. In-stock equipment typically ships within two to three days
of the factory receiving complete order information.
returns:
Items specified as “Manufactured to Order” are NOT returnable.
A Return Authorization number must be issued by the factory in
advance for any items that are returnable. The number MUST be noted
on the outside of the returned package. Returns must be received within
90 days of the issue date. Shipping charges must be prepaid. A minimum 20% restocking charge will be applied to all authorized returns if
received in new, unused condition in the original packaging.
The above conditions apply to spare part returns, except spare part
returns must be received within 30 days of original shipment for electronic or electrical parts or within 90 days for all other parts.
lossor damaGe:
For customer routed shipments, Glastender, Inc. is not responsible for
any loss, damage, or delay of merchandise during shipment. Such transit
claims must be filed with the carrier. Merchandise must be examined on
arrival. If shortages occur, Glastender, Inc. must be notified in writing
within five (5) days of delivery to honor any shortage claim. Glastender
will assume responsibility for freight claims on Prepay and Add shipments but the customer must inspect freight and note any damage upon
receipt. Failure to do so may result in losses at the customer’s expense.
Custom orders:
Custom orders must be paid in advance and are not subject to cancellation.
lamInates:
Some products include common, readily available plastic laminates of
the customer’s selection. There may be an additional charge if uncommon varieties are ordered.
07/21/16
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
5. 01000655Curtain, wash or rinse, GT-24, 13-1/2″ (2 required)25.00
01000656Curtain, wash or rinse, GT-30, 17″ (2 required)31.00
6. 01000684Curtain set, GT-24 (consists of: one 01000653 and two 01000655)90.00
01000685Curtain set, GT-30 (consists of: one 01000654 and two 01000656)110.00
7. 01000659Rinse tank guide, GT-24, clockwise64.00
01000660Rinse tank guide, GT-24, counterclockwise64.00
01000661Rinse tank guide, GT-30, clockwise74.00
01000662Rinse tank guide, GT-30, counterclockwise74.00