Operation Manual
GT-18 SerieS GlaSSwaSherS
GT-18, GT-18+1, GT-18+1L, GT-18+1R, GT-18+2, GT-18+2-IC and GT-18+3
(manufactured after August 2006)
Rev. 03-24-14
GT-18
GT-18+2
Glastender, Inc. · 5400 North Michigan Road · Saginaw, MI · 48604-9780
800.748.0423 · 989.752.4275 · Fax 989.752.4444 · www.glastender.com
© 2010 Glastender, Inc.
index
Topic Page
Introduction .....................................................................................................1
What is a glasswasher? ................................................................................... 1
Utility Requirements and Connections ........................................................... 2
Main Section - Front View ............................................................................. 2
Uncrating and Start-Up Instructions ............................................................... 3
Operation .........................................................................................................4
Thermostat Control ................................................................................4
Low Water Pressure ................................................................................ 4
Exploded View of GT-18 Series Glasswashers .............................................. 5
Wiring Diagrams .........................................................................................6-8
Useful Information About Water, Detergent and Sanitizer ............................9
Important Information about Chemicals .......................................................10
Tips for Trouble-Free Operation ................................................................... 11
Cleaning Instructions .................................................................................... 12
Trouble Shooting Guide ................................................................................13
Warranty ........................................................................................................ 14
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
inTroducTion
This manual describes the operational features of the GT-18, GT-18+1, GT-18+1L, GT-18+1R, GT-18+2,
GT-18+2-IC and GT-18+3 model glasswashers. Please review this information before attempting installation and operation. Long term, trouble-free operation will follow if good housekeeping and maintenance
procedures are followed. Thank you for selecting Glastender, Inc. products.
whaT iS a GlaSSwaSher?
Glastender, Inc. has been manufacturing automatic glasswashers since 1969. Today, Glastender glasswashers
have been installed around the world. But what is a glasswasher? It is simply a piece of machinery that washes
glassware, which eliminates the need for human labor and the conventional three-compartment sink. The glasswasher is, in effect, a mechanized three-compartment sink. It “washes”, “rinses”, and “sanitizes” glassware.
noTe The SimpliciTy:
FuncTion deSiGn
waSh 120ºF (48.9ºC) water and a preset portion of detergent join in the tank. During operation, 5 gal-
lons per minute of hot soapy water are pumped in a forceful, but gentle, spray pattern across the
moving glassware. When the wash cycle is complete, all water is drained. While the drain is still
open, clean water pre-rinses the holding tank to prepare for the rinse and sanitize cycle.
rinSe and
aniTize
S
Please read on to learn more about this simple machine.
120ºF (48.9ºC) water and a preset portion of sanitizer and rinse aid join in the tank. During
operation, 5 gallons per minute of rinse water are pumped in a forceful, but gentle, spray pattern
across the moving glassware. At the end of the cycle, all water is drained so the next load can
begin with fresh, clean water.
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
1
uTiliTy requiremenTS and connecTionS
1. General
Plumbing
2. Drain
3. Electrical
4. Detergent
5. Sanitizer
a. 1/2” OD (or larger) copper to 3/8” FMPT adapter provided
b. Minimum water pressure is 25 PSI
c. Maximum water pressure is 100 PSI. Install water pressure regulator if line pressure is
over 100 PSI. Water valve on unit has built-in strainer and flow control to provide consis-
tent volume between 25 and 100 PSI
d. Install separate water shut-off valve
e. Unit has built-in air gap - vacuum breaker is not required
f. Maximum temperature is 150ºF (66ºC)
g. Minimum temperature is 120ºF (49ºC)
h. Consumption is 2-1/2 gallons per cycle
a. 1-1/2” tailpiece
b. Use open type floor drain for maximum drainage
a. 120V, single phase, 60Hz, 6-foot grounded cord included
b. Dedicated 15 amp circuit recommended
c. Power requirements - 3.5 amps
a. Extra heavy duty, non-foaming, commercial liquid dishwashing detergent is required - .30%
concentration
b. Consult local chemical supplier to match detergent with local water conditions
a. Liquid chlorine bleach (sodium hypochlorite - 5.25% solution) adjusted to 50 ppm
6. Rinse Aid
7. Installation
Considerations
a. Liquid Rinse Aid adjusted for proper sheeting
a. 1” clearance required to remove top
b. Front side service is essential
c. Detergent, Sanitizer, and Rinse Aid containers are stored externally - six-foot lengths of
tubing are provided. Storage for three one-gallon containers is required within ve feet
main SecTion FronT View
Digital
Temperature
Gauge
Start Switch
Chemical Pump
Prime Switch
Electronic
Control Timer
GT-18 Glasswasher with front panel removed
2
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
uncraTinG and STarT-up inSTrucTionS
The glasswasher is shipped in two cartons. After uncrating, follow this procedure:
1. Set in place and install top.
2. Place chemical Feed Lines into the proper chemical containers.
a. Red is detergent.
b. Blue is rinse aid.
c. Clear is sanitizer.
WARNING: The chemicals used in commercial glasswashing are very harsh. Exposure to human skin can
cause severe burns. Chemical containers should be stored in a manner and/or location that prevents them from spilling or splashing. Chemical containers must be secured. Please consult
your chemical vendor to ensure proper storage or call the Glastender factory to purchase a clipon chemical rail, part number 01000710.
3. After utility connections described above are completed, plug in glasswasher.
4. Depress Prime switches to fill Feed Lines. NOTE: Always cycle the machine after using the prime switches. Undiluted chemicals will damage stainless steel.
5. Cycle the glasswasher and check chemical settings.
6. If chemical adjustment is required, unplug glasswasher, remove front panel, and adjust chemicals as required
using the Electronic Control Timer. See chemical adjustment procedure below.
chemical adjuSTmenT procedure
The chemical strengths should be tested with a professional test kit by
the chemical supplier. Water samples should be taken during the wash
cycle and the rinse cycle.
Detergent - .30% concentration
Sanitizer - 50 PPM (sodium hypochlorite [bleach])
Rinse Aid - until proper sheeting is achieved
Detergent: If the factory setting does not render the proper concentration,
turn the detergent adjustment knob clockwise to increase or
counterclockwise to decrease the dispense time. Repeat chemical testing procedure and adjust again if necessary.
Sanitizer: If the factory setting does not render the proper concentration,
turn the sanitizer adjustment knob clockwise to increase or
counterclockwise to decrease the dispense time. Repeat chemical testing procedure and adjust again if necessary.
Rinse Aid: If the factory setting does not render the proper level of sheet-
ing, turn the rinse aid adjustment knob clockwise to increase
or counterclockwise to decrease the dispense time. Run a test
cycle to check wash results and adjust again if necessary.
Rinse Aid
Detergent
Sanitizer
Electronic Control Timer
7. Replace panel and plug in glasswasher. Cycle the glasswasher and check chemical settings. Repeat step 6
if necessary.
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
3
operaTion
The GT-18 glasswasher has a two-minute cycle which consists of the following steps:
1. The drain will close, hot water fills the tank, and detergent dispenses.
2. At 15 seconds, the water recirculating pump starts.
3. At 20 seconds, hot water and detergent stop. NOTE: The detergent is adjustable so this timing may vary.
4. At 72 seconds, the water recirculating pump stops and the drain opens.
5. At 80 seconds, hot water flushes the tank.
6. At 85 seconds, the drain closes, hot water fills the tank, and sanitizer and rinse aid dispense.
7. At 98 seconds, the water recirculating pump starts.
8. At 105 seconds, hot water stops and sanitizer and rinse aid stop depending on the adjustment.
NOTE: The sanitizer and rinse aid are adjustable so this timing may vary.
9. At 115 seconds the water recirculating pump stops and the drain opens. The cycle is complete.
ThermoSTaT conTrol
The Thermostat Control is pre-set by the factory to start the wash cycle when the water temperature reaches
130ºF. When the Start Switch is actuated the Thermostat Control will flush water through the glasswasher for
two minutes or until 130ºF is reached. If 130ºF temperature is not reached within two minutes, the machine will
automatically begin the cycle. If the glasswasher starts at the factory setting, no further adjustment is required.
If the machine is regularly experiencing a delay in the cycle start due to low incoming water temperature, the
thermostat control can be adjusted down to as low as 120°F to help decrease the delay. Please note the factory
recommends a minimum incoming water temperature of 130°F for best wash results.
*NOTES:
1. A minimum incoming water temperature of 120ºF is
required to achieve proper wash results.
2. The Digital Temperature Gauge reads approximately
ten degrees below actual incoming water temperature. (The temperature gauge will be accurate when
the water tank is full.)
3. Place a thermometer in the water stream at the water
inlet to determine the incoming water temperature.
Thermostat
Knob
Terminal
#14
do you haVe low waTer preSSure?
Installations that have abnormally low water pressure
may have trouble getting enough water into the glasswasher. Disconnect from the power source. Remove
the red wire with white tracer at Terminal #14 on the
master circuit board. Reconnect to the power source,
resetting the circuit board. The overall cycle time will
increase from 2 minutes to 2 minutes and 20 seconds.
The additional 20 seconds will provide extra time to fill
the tank during each of the wash and rinse cycles.
4
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
exploded View oF GT-18 SerieS GlaSSwaSherS
CURTAINS
GT-18+3 GLASSWASHER
GT-18+2 GLASSWASHER
CURTAINS
UPPER SECTION
GT-18+2 TOP
GLASS RACK
(3 SUPPLIED)
SPRAY BOX
SCRAP TRAY
EXPLODED VIEW
GT-18 SERIES GLASSWASHER
PUMP INLET
GT-18+3 TOP
DRIVE WHEEL
DRAIN TABLE
SECTION
SCREEN
SECTION
OR CORNER MODEL
DRAIN TABLE
GLASS RACK
(2 SUPPLIED)
DRIVE WHEEL
SPLASH GUARD
SPRAY BOX
PUMP INLET
SCREEN
365
4
GLASS RACKS
78"
120"
108"
90"
SIZE
TABLE MODELS
NOTE: EXTENDED DRAIN
SCRAP
TRAY
GT-18+1 GLASSWASHER
GT-18 GLASSWASHER
GLASS RACK
(2 SUPPLIED)
CURTAIN
GT-18+1 TOP
GT-18 TOP
GLASS RACK
(2 SUPPLIED)
DRIVE WHEEL
DRIVE WHEEL
SPRAY BOX
SPRAY BOX
SPLASH GUARD
PUMP INLET
SCREEN
SPLASH GUARD
PUMP INLET
SCREEN
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
SCRAP
TRAY
SCRAP
TRAY
5
GT-18 wirinG diaGram
01000596
01000571
07000257
01001231
PART #
01000552
01000555
01000606
01000596
01000571
01000595
01000415
01000595
01000561
01000592
01000596
01000571
ITEM:
Micro-Controller
Total Amps 4.4
ELECTRICAL RATINGS
RECOMMENDED SERVICE
Conveyor Motor
Drain Motor
Recirculating Pump
Water Valve
Detergent Motor
Sanitizer Pump
P
NO
W
B
Detergent Pump
NC
C
Run Light
Pump
O
NO
Y
MICRO-CONTROLLER
Rinse Aid Pump Drive Motor .2A
Water Inlet Valve 85mA
Drain Motor 1/140 HP, 0.49A
Sanitizer Pump Drive Motor .2A
Detergent Pump Drive Motor .2A
Recirculating Pump Motor 1/12 HP, 2.2A
Drive Motor 1/140 HP, 0.49A
W
Drain
P
Water
Valve
NC
C
P
R
8
9
7
6
B
W
Conveyor
Bl
10
Light
Run
Bl/W
W
22
21
Transformer
Sanitizer Motor
Rinse Aid Pump
Rinse Aid Motor
Prime Switch
Cycle Start Switch
Transformer
Temperature Indicator
White
W
120 VAC
Black
120V, Single Phase, 60Hz, 15 Amp
GT-18 Wiring Diagram
Probe
Switch
P
Temperature
R
B
5
4
171415
J
R/W
Bare
1
W/R
Sanitizer
Pump
Pump
Detergent
Rinse
Aid
O
Br
O
Br
O/W
12
11
3
2
24
VAC
Y +
Y -
O
Prime
O/W
O
Br
13
19
B +
P
18
20
W -
24 VAC
Temperature
Green
Indicator
LEGEND
B = Black
Bl = Blue
G = Green
Br = Brown
P = Purple
R = Red
O = Orange
W = White
J = Jumper
Y = Yellow
Bl/W = Blue W/White
Switch
Start
Cycle
R/W = Red W/White
O/W = Orange W/White
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
6
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
GT-18+3 wirinG diaGram
Bl/W = Blue
O/W = Orange W/White
01000596
01000571
01000596
01000596
01000571
07000257
01001231
PART #
01000552
01000555
01000606
01000571
01000595
01000495
01000595
01000561
01000592
120 VAC
ITEM:
Micro-Controller
NC
NO
Switch
Sensor
C
Rinse Aid
Low Level
Cycle Start Switch
Transformer
Temperature Indicator
White
NO
Sensor
Switch
Sanitizer Low Level
Black
Rinse Aid Pump
Rinse Aid Motor
Prime Switch
L
Low Level
Light
NCCNC
NO
Switch
Sensor
C
Low Level
Detergent
Sanitizer Motor
Detergent Motor
Sanitizer Pump
W
Detergent Pump
Conveyor Motor
Run Light
W
P
NO
B
Drain Motor
Recirculating Pump
Water Valve
Pump
O
NC
NO
C
Y
MICRO-CONTROLLER
Total Amps 4.4
ELECTRICAL RATINGS
Rinse Aid Pump Drive Motor .2A
Drain Motor 1/140 HP, 0.49A
Sanitizer Pump Drive Motor .2A
Water Inlet Valve 85mA
Detergent Pump Drive Motor .2A
Recirculating Pump Motor 1/12 HP, 2.7A
Drive Motor 1/140 HP, 0.49A
W
Drain
P
Water
Valve
NC
C
P
R
8
9
7
6
B
W
Conveyor
Bl
10
Light
Run
Run
L
W
Bl/W
22
21
Transformer
120V, Single Phase, 60Hz, 15 Amp
RECOMMENDED SERVICE
GT-18+3 Wiring Diagram
Probe
Switch
P
Temperature
B
R
5
4
171415
J
R/W
Bare
1
W/R
Sanitizer
Pump
Aid
Pump
Detergent
Rinse
O
Br
O
Br
O/W
11
12
3
2
24
VAC
Y +
Y -
O
Prime
O/W
O
Br
13
19
B +
P
18
20
W -
24 VAC
Green
Temperature
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
Indicator
Switch
Start
LEGEND
B = Black
Bl = Blue
G = Green
Br = Brown
Cycle
O = Orange
P = Purple
R = Red
Y = Yellow
W = White
Cycle
Start
Switch
W/White
J = Jumper
R/W = Red W/White
7
GT-18 wiTh exporT TranSFormer wirinG diaGram
Transformer
Total Amps 4.4
J = Jumper
G = Green
Br = Brown
R = Red
P = Purple
Y = Yellow
O = Orange
W = White
R/W = Red W/White
O/W = Orange W/White
Bl/W = Blue W/White
RECOMMENDED SERVICE
ELECTRICAL RATINGS
Rinse Aid Pump Drive Motor .2A
Sanitizer Pump Drive Motor .2A
Cycle Timer Motor .02A
Recirculating Pump Motor 1/12 HP, 2.7A
Drive Motor 1/140 HP, 0.48A
Water Inlet Valve 85mA
Drain Motor 1/140 HP, 0.48A
Detergent Pump Drive Motor .2A
120V, Single Phase, 60Hz, 15 Amp
B = Black
LEGEND
Bl = Blue
W
R
White
B
240 VAC
H2
H4X2
X1 H3 H1
X3
X4
120 VAC
W
Black
Pump
P
NC
NO
C
B
O
NO
NC
C
Y
8
MICRO-CONTROLLER
Drain
P
Valve
Water
P
R
7
9
6
B
W
Conveyor
Bl
10
W
Run
Light
Temperature
R/W
Probe
Bare
R
B
1
4
5
15
14
17
J
Bl
Pump
Sanitizer
O
Switch
Prime
O/W
Rinse
Detergent
Pump
Aid
O
O/W
3
Y -
O
Br
13
18
20
19
W -
B +
24 VAC
P
P
Bl/W
21
Br
O
Br
12
11
2
VAC
24
Y +
W
22
Transformer
n
Temperature
Indicator
Cycle
Start
Switch
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
8
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
uSeFul inFormaTion abouT waTer, deTerGenT, and SaniTizer
waTer condiTionS
Your water supply fits one of the following descriptions.
Greater detergent consumption is required with “hard” water.
GrainS parTS
deScripTion per Gallon per million
Soft Less than 1.0 Less than 17.1
Slightly Hard 1.0 to 3.5 17.1 to 60
Moderately Hard 3.5 to 7.0 60 to 120
Hard 7.0 to 10.5 120 to 180
Very Hard 10.5 and over 180 and over
deTerGenT TiTraTinG inSTrucTionS
An Alkalinity Test Kit, as recommended by your chemical supplier, is required for proper chemical adjustment.
Follow kit instructions to test.
SaniTizer TiTraTinG inSTrucTionS
Operate glasswasher to allow sanitizer levels to stabilize. With Conveyor removed and Conveyor Switch “On”,
dip Chlorine or Iodine test strip into Rinse Tank near Rinse Spray Box for one (1) second. Then immediately
compare the strip to the scale on the side of the test strip container tube. Adjust sanitizer (bleach) to 50 PPM,
and iodine type sanitizer to 12.5 PPM.
imporTanT noTe: Glasswashers are NOT water conditioners. Consult local water conditioning experts to
determine your specific water condition.
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
9
imporTanT inFormaTion abouT chemicalS
The GT-18 glasswasher has chemical pumps that automatically dispense chemicals into the machine. The detergent and sanitizer chemicals are supplied by a chemical vendor. Since the type of chemicals and the condition of
water varies by region, the chemical pumps are not pre-set at the factory. The chemical pumps must be adjusted
at start-up to achieve the proper titration levels or the machine may not produce good wash results. Typically,
the chemical vendor is responsible for adjusting the chemical pumps.
Since detergent and sanitizer chemicals play an important role in the performance of a glasswasher, understanding how the chemical pumps work and how to maintain them is very important. Reviewing the following information will help ensure the proper operation of your glasswasher and its chemical pumps:
1. CAUTION: Always cycle the machine after using the prime switches to rinse out the wash/rinse tank.
Undiluted chemicals will damage stainless steel.
2. The chemical feed lines must be properly placed inside the appropriate chemical container. Damaged chemi-
cal lines will spill chemicals on the machine and floor and create poor wash results.
3. Every glasswasher requires chemical pump adjustment and titrating by a chemical vendor. Poor wash results
will occur if the chemicals are not in proper concentration (see the operation manual for proper concentration
levels).
4. Glasswasher chemicals are highly caustic and will cause severe burns when they contact human skin. These
same caustic chemicals will also corrode stainless steel and destroy machine components. A glasswasher
should be checked regularly for chemical leaks and any leaks should be corrected immediately.
5. All of the chemical tubing on a glasswasher should be inspected regularly and replaced at least once per year.
The highly caustic chemicals cause the chemical tubing to get brittle, and since leaking chemicals destroy
glasswasher components, it is good preventative maintenance to replace chemical tubing often. The various
tubing includes the lower tubing assembly or main chemical feed line, the pump squeeze tube (especially
susceptible to damage), and the upper tubing assembly from the pump to the glasswasher tank.
6. Chemical vendors that deliver chemicals to your establishment are typically responsible for adjusting the
chemical levels in your glasswasher. They are also helpful for assisting you with chemical tubing inspection
and replacement. Nothing removes your responsibility for proper maintenance, but the chemical vendor will
help.
10
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
TipS For Trouble-Free operaTion
1. NEVER, NEVER wash ash trays in the glasswasher. Since ashes are smaller than the opening in the Pump
Inlet Screens, ashes, could adhere to glasses. Also, with ashes recirculating in the wash water, the cleaning
effectiveness of the detergent is greatly reduced. The final result of washing ash trays is dirty glasses.
2. For best results, run glasswasher full of glassware. This keeps the water and detergent consumption to a mini-
mum.
3. Water spotting can occur when glassware is placed on flat surfaces after washing thus preventing air to assist
the drying process. Make sure the proper shelf liner or drying surface is used.
4. The maximum glass height is ten (10) inches to fit through the Top Section of the glasswasher. Keep this in
mind when ordering beer pitchers and wine carafes.
5. Glasses which have been frequently washed by hand may have deposits of invisible “film.” Although initially
appearing clean, these glasses may show unsightly signs of “dirt” after passing through the glasswasher. This
unsightly condition will exist until the film is removed with frequent passes through the glasswasher, or it may
be necessary to use a de-liming agent to clean glassware.
6. Do not place wet glasses into glass chillers or frosters. Allow glasses to dry and sanitizer odors to dissipate
first.
7. Changing detergents may require readjustment of the Detergent Pump to maintain .30% detergent concentration.
A greater volume of low strength detergent is required to maintain the proper level.
8. Only Glastender, Inc. replacement parts should be used. Components from other suppliers may result in
machine malfunctions.
Please consult your Glastender, Inc. service agent if service or technical assistance is required. The factory
is also available to answer any operational questions.
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
11
cleaninG inSTrucTionS
Regular maintenance of your Glastender glasswasher will extend its useful life and lower the service costs. The
top section of a GT-18 glasswasher is removable to ease regular maintenance. Also, the following parts are
removable for daily cleaning:
1. Spray Box
2. Splash Guard
3. Pump Inlet Screen
4. Drain Stopper (Overflow hole to rear)
5. Scrap Tray
The daily cleaning procedure consists of the following steps:
1. With machine not operating, remove Spray Box, Spray Box Gasket and Pump Inlet Screen.
2. Remove all debris.
3. Wipe the interior of tank with a damp cloth. For more stubborn soil or stains, you may scrub the interior of
the tank with a Scotch-Brite® pad. Do NOT use steel wool.
4. Rinse the interior with clean water.
5. Rinse and scrub clean the Spray Box, Spray Box Gasket, and Pump Inlet Screen as necessary and reinstall
into machine.
6. Check Detergent, Sanitizer, and Rinse Aid Containers. Refill or replace if empty.
7. Visually inspect the Detergent Inlet after the drain has closed and water begins to fill the tank. You should
notice detergent intermittently dripping. Approximately 85 seconds later, visually inspect the Sanitizer and
Rinse Aid Inlets after the drain has closed and water begins to fill the tank. You should notice sanitizer and
rinse aid intermittently dripping.
8. Your glasswasher is now ready for operation.
deliminG procedure
When the interior is coated with a white chalky substance, perform the following Deliming Procedure (after daily
cleaning has been completed):
1. Place empty Glass Rack on drive wheel.
2. Push Start Switch.
3. Catch the detergent in a cup and dispose.
4. Pour one cup of deliming agent in the glasswasher. WARNING! Most deliming agents are hazard-
ous. Follow all instructions very carefully!
5. Do not open the door until the cycle is complete.
6. Repeat steps 1 thru 5 if further deliming is necessary.
7. Cycle the glasswasher two or three times.
12
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
Trouble ShooTinG Guide
Trouble or SiTuaTion cauSe remedy
A. Unit does not run
B. Unit experiences a long delay (up to
two minutes) before beginning a cycle.
C. Conveyor runs but holding tank not
filling
D. Conveyor moves intermittently
E. Water recirculating, conveyor not mov-
ing
F. Water not recirculating
G. Water leaking from recirculating pump
housing - water on floor
H. Glasses slimy or soapy at end of cycle
I. Recirculating water pressure low
J. Detergent, sanitizer, and/or rinse aid
not feeding properly
K. Poor washing results
1. No power (Power light “off.”) 1. Check power source.
2. Defective start switch 2. Replace start switch.
3. Wire connections poor, loose, or broken. 3. Re-crimp and/or replace wire connection.
1. Incoming water does not reach minimum
operating temperature.
1. Water “off.” 1. Turn water “on.”
2. Bad water valve. 2. Test valve, replace if necessary.
1. Loose belt. 1. Tighten belt by first loosening the four
1. Obstruction in tank area 1. Remove obstruction.
2. Conveyor not engaged with conveyor
drive shaft.
3. Defective drive motor. 3. Replace drive motor.
4. Defective or loose belt. 4. Replace or tighten belt.
1. Completely plugged pump inlet screen. 1. Clean pump inlet screen.
2. Defective recirculating pump. 2. Replace recirculating pump.
1. Defective pump seal. 1. Replace pump seal.
2. Pump housing cracked. 2. Replace housing.
1. Sanitizer feed line in detergent container. 1. Clean line and place in proper container.
2. Improper Rinse Aid setting. 2. Adjust chemical setting (see page 3).
1. Spray box not latched properly. 1. Latch spray box properly.
2. Partially plugged pump inlet screen. 2. Clean pump inlet screen.
3. Missing or worn spray box gasket. 3. Replace gasket.
1. Chemical container is empty. 1. Refill or replace container(s).
2. Feed lines will not fill. 2. Replace defective parts. Notes: The
1. Clogged spray nozzles and dirty holding
tank.
2. Detergent container empty. 2. Fill container.
3. Poor water conditions. 3. Have filter or softener installed.
4. Chemicals not adjusted properly.
5. No hot water.
1. See Thermostat Control information on
page 4 and check temperature of water
source.
motor mount towards front and retighten
bolts. Caution: Excessive belt tension could
cause drive motor failure.
2. Rotate conveyor until it engages.
Refer to cleaning instructions.
detergent, sanitizer, or rinse aid product
advances in the line on each stroke of the
pump. The product should hold position
between strokes. If the product falls back
toward the supply container, one or more
of the following conditions may exist:
a. Debris in pump,
b. Split feed line, or
c. Bad pump tube.
Replace parts as necessary.
1. Clean unit. See cleaning instructions.
4. Call chemical technician.
5. Check temperature of water source.
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
13
warranTy STaTemenT
APPLICABLE TO ALL PRODUCTS SOLD WITHIN THE UNITED STATES AND CANADA
LABOR: Glastender, Inc. warrants all products to be free of defects in
material and workmanship. In established areas, a start-up is included
with glasswasher models GT-24 and GT-30. A 1-year labor warranty
applies to all glasswashers. BDS model bottle disintegration systems
and self-contained refrigeration models, except beer line chillers,
include a 1-year labor warranty, for the duration of one year from date of
installation or up to 18 months from date of factory shipment, whichever
occurs sooner. For warranty labor claims beyond 15 months from the
date of factory shipment, proof of date of installation or occupancy must
be provided. Authorization for labor must be obtained from Glastender
within the warranty period and prior to the service being performed.
Labor warranty applies to the United States and Canada only.
PARTS: Within one year from date of installation or 18 months from
date of factory shipment, whichever occurs sooner, Glastender, Inc.
will replace any part or assembly found defective under normal use and
service. Field replacement parts include a warranty of 90 days from date
of installation.
FOUR YEAR ADDITIONAL COMPRESSOR WARRANTY:
Glastender will warrant to the original user the compressor for all selfcontained refrigeration models for an additional four years following the
regular one-year warranty period. This plan applies to the compressor
only.
A warranty claim form MUST accompany all returned defective parts or
assemblies. This form MUST be completed in full. Failure to do so may
result in delay or denial of credit. Any defective part or assembly must
be returned to Glastender, Inc., Saginaw, Michigan, with all transportation and delivery charges prepaid. Warranty repairs or replacements
will be shipped FOB factory in Saginaw, Michigan. Reimbursement for
applicable freight charges covers ground service only.
Glastender provides in-warranty repairs during a service company’s
regular working days and hours. There is no provision for payment
of a premium rate during “overtime” hours. When warranty service is
requested during other than normal working hours, the end user will be
charged the premium portion of the overtime rate.
The warranty covers substantiated travel expenses for up to 2 hours /
100 miles round trip and a maximum of $150. Any additional costs due
to installations that require extra work, time, or travel to gain access
for service are the sole responsibility of the equipment purchaser. Any
exceptions to these travel and access limitations must be pre-approved
by a factory representative.
The warranty does not cover equipment subjected to accidents, freight
damage, alterations from the original design, improper power and/or
plumbing hookups, improper chemical use, general misuse, or lack
of routine required maintenance as determined by Glastender, Inc.
Installation, normal control adjustments, general maintenance, correcting an installation error, or service calls that reveal the unit is functioning normally will not be reimbursed under warranty.
Condenser coils on self-contained refrigeration products must be
cleaned regularly. Failure to provide adequate air flow to a refrigeration
unit will void the warranty.
Glastender shall not be liable for loss of use, revenue, or profit, or for
any other indirect, incidental, special, or consequential damage including, but not limited to, product spoilage or loss.
This warranty is conditioned upon Glastender receiving notice of any
defect subject to this warranty within sixty (60) days of its discovery
by the end user or dealer. All products are warranted only for the initial
place of installation. Removal of a product automatically terminates
this warranty.
SECOND YEAR EXTENDED PARTS & LABOR WARRANTY:
Glastender’s one-year parts and labor warranty on self-contained refrigeration units, excluding beer line chillers, can be extended to two years
with the purchase of a two year parts and labor warranty. Specify part
number EWR2 ($150 net price) when ordering.
EXPORT WARRANTY - One year parts only.
EXCLUSION OF WARRANTIES
EXCEPT AS PROVIDED ABOVE, GLASTENDER MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OR NON-INFRINGEMENT.
LIMITATION OF REMEDIES AND DAMAGES
If Buyer makes a valid and timely claim as outlined above, Glastender’s
liability and Buyer’s remedies under this agreement will be limited solely
to labor charges authorized and/or replacement or credit, at Glastender’s
option, with respect to Products returned at Buyer’s expense within thirty (30) days after warranty repair. GLASTENDER’S LIABILITY WILL
IN NO EVENT BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE RETURNED PRODUCTS. GLASTENDER
WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,
BUT NOT LIMITED TO, LABOR COSTS EXCEPT AS COVERED
UNDER OUR WARRANTY, LOST PROFITS OR THE LOSS OF
PERISHABLE PRODUCTS RESULTING FROM THE USE OF OR
INABILITY TO USE OUR PRODUCTS OR FROM OUR PRODUCTS’
INCORPORATION INTO OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT. NEITHER PARTY WILL HAVE ANY
NEGLIGENCE OR OTHER TORT LIABILITY TO THE OTHER, OR
TO ANY THIRD PARTY, ARISING FROM ANY BREACH OF THIS
AGREEMENT.
GOVERNING LAW - JURISDICTION
The terms and conditions of an order are to be governed and construed
according to the laws of the State of Michigan, without regard to conflict
of laws principles. Buyer hereby consents to the jurisdiction and venue
of the courts located in Saginaw County, Michigan.
No representative, distributor, dealer, or any other person is authorized
to modify this warranty. This warranty replaces all other written or
verbal warranties.
NOTE: Glastender, Inc.’s policy of constant quality improvement
means that prices, specifications, and policies are subject to change
without notice. Questions regarding this warranty should be directed to
Glastender’s Customer Service Representative.
03-21-14
IMPORTANT!!
Attention Refrigeration Service Companies
Please review the important warranty information on this page. If you
believe a service call should be covered by the factory, please call
the factory for authorization between 8AM and 5PM EST, Monday
through Friday.
14
Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780
800.748.0423 • 989.752.4275 • Fax 989.752.4444 • www.glastender.com
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