Glastender FRA-24, FRA-36, FRB-24, FRB-36, DI-FR Operation Manual

Operation Manual and Parts Directory

FRA-24, FRA-36, FRB-24, FRB-36, DI-FR, DI-FR-DW, DI-FR36, DI-FR36-FL,
DI-FR36-DW, DI-FR36-DW-FL

Ice cream Freezers

800.748.0423 · 989.752.4275 · Fax [phone] · www.glastender.com

Rev. 06-01-10

DI-FR-DW

FRA-24

Glastender, Inc. · 5400 North Michigan Road · Saginaw, MI · 48604-9780

© 2010 Glastender, Inc.

InDex

Terms and Conditions ...................................1

Warranty ........................................................2

Utility Requirements and Connections .........3

Operation .......................................................3

Uncrating and Start-Up Instructions .............4

Drop-In Model Installation Instructions .......4

Replacement Parts ..................................... 5-6

Wiring Diagram ............................................5

Cleaning Instructions ....................................3

IMPORTANT !! - Attention Service Companies
Please review the important warranty information on page 2 of this manual. If labor warranty applies,
authorization must be obtained from the factory prior to the service being performed. Please call the factory
between 8:00AM and 5:00PM EST, Monday through Friday.

terms anD conDItIons

PrIces:

All prices are LIST. Applicable taxes will be added.

QuotatIons:

Unless otherwise stated, quotations are effective for 30 days only.

accePtance:

All orders are subject to acceptance by Glastender, Inc.’s headquarters in
Saginaw, Michigan. Possession of the Product Directory and Price List
is not an offer to sell.

shIPments:

F.O.B. factory in Saginaw, Michigan. Freight terms are Third Party or
Collect if shipped directly to you. Prepay and Add to Invoice freight
terms are available upon request. The approximate shipping weights of
all products are listed with the prices. Partial shipments will be made
unless otherwise specified by the customer. Surface freight classifica­tions are:
Glasswashers, Line Chillers - Class 92.5
Cocktail Stations, Underbar Equipment - Class 85
Bar Die/Underbar Equipment – Class 125
Refrigeration Equipment, 48” long or smaller - Class 100
Refrigeration Equipment, greater than 48” long - Class 110

All small items are evaluated to see the most cost effective means for
shipment. Many small items ship via UPS or FedEx; however, when
dimensional weight is excessive DB Schenker, UPS Supply Chain, or
even common LTL carriers are the most cost effective choice. Spare
parts orders received before 1:00 PM EST can usually be shipped the
same day.

DelIvery:

The majority of equipment is manufactured to order and typically ships
within three to six weeks after complete order information is received by
the factory. In-stock equipment typically ships within two to three days
of the factory receiving complete order information.

returns:

Items specified as “Manufactured to Order” are NOT returnable.

A Return Material Authorization (RMA) number must be issued by the
factory in advance for any items that are returnable. The RMA number
MUST be noted on the outside of the returned package. Returns must be
received within 90 days of the RMA issue date. Shipping charges must
be prepaid. A minimum 20% restocking charge will be applied to all
authorized returns if received in new, unused condition in the original
packaging.

The above conditions apply to spare part returns, except spare part
returns must be received within 30 days of original shipment for elec­tronic or electrical parts or within 90 days for all other parts.

loss or Damage:

For customer routed shipments, Glastender, Inc. is not responsible for
any loss, damage, or delay of merchandise during shipment. Such transit
claims must be filed with the carrier. Merchandise must be examined on
arrival. If shortages occur, Glastender, Inc. must be notified in writing
within five (5) days of delivery to honor any shortage claim. Glastender
will assume responsibility for freight claims on Prepay and Add ship­ments but the customer must inspect freight and note any damage upon
receipt. Failure to do so may result in losses at the customer’s expense.

The order department is happy to assist with routing or shipping ques­tions.

Payment terms:

Cash should be included with all orders unless credit terms have been
arranged. To establish credit, banking and trade references are required.
A convenient credit application is available upon request. Payment via
credit card is not our normal means of receiving payment. Visa and
MasterCard will be accepted, but must be charged at the time of ship­ment. In addition, a payment via credit card for orders totaling more than
$500 will incur a 3% convenience fee on the total transaction amount.

Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780

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800.748.0423 • 989.752.4275 • Fax [phone] • www.glastender.com

custom orDers:

Custom orders must be paid in advance and are not subject to cancel­lation.

lamInates:

Some products include common, readily available plastic laminates of
the customer’s selection. There may be an additional charge if uncom­mon varieties are ordered. 05/18/10

Visit our web site for current specication sheets,

operations manuals, parts directories and price lists

Warranty statement

APPLICABLE TO ALL PRODUCTS SOLD WITHIN THE UNITED STATES AND CANADA

LABOR: Glastender, Inc. warrants all products to be free of defects
in material and workmanship. In established areas, a start-up and a
90-day labor warranty are included with glasswasher models GT-24
and GT-30. The GT-18 series glasswashers include a 90-day labor
warranty. Self-contained refrigeration models, except beer line chill­ers, include a 1-year labor warranty, for the duration of one year from
date of installation or up to 18 months from date of factory shipment,
whichever occurs sooner. For warranty labor claims beyond 15 months
from the date of factory shipment, proof of date of installation or occu­pancy must be provided. Authorization for labor must be obtained from
Glastender within the warranty period and prior to the service being per­formed. Labor warranty applies to the United States and Canada only.

PARTS: Within one year from date of installation or 18 months from
date of factory shipment, whichever occurs sooner, Glastender, Inc.
will replace any part or assembly found defective under normal use and
service. Field replacement parts include a warranty of 90 days from date
of installation.

FOUR YEAR ADDITIONAL COMPRESSOR WARRANTY: Glastender
will warrant to the original user the compressor for all self-contained
refrigeration models for an additional four years following the regular
one-year warranty period. This plan applies to the compressor only.

A warranty claim form MUST accompany all returned defective
parts or assemblies. This form MUST be completed in full. Failure
to do so may result in delay or denial of credit. Any defective part or
assembly must be returned to Glastender, Inc., Saginaw, Michigan,
with all transportation and delivery charges prepaid. Warranty repairs
or replacements will be shipped FOB factory in Saginaw, Michigan.
Reimbursement for applicable freight charges covers ground service only.

Glastender provides in-warranty repairs during a service company’s
regular working days and hours. There is no provision for payment
of a premium rate during “overtime” hours. When warranty service is
requested during other than normal working hours, the end user will be
charged the premium portion of the overtime rate.

The warranty does not cover equipment subjected to accidents, freight
damage, alterations from the original design, improper power and/or
plumbing hookups, improper chemical use, general misuse, or lack
of routine required maintenance as determined by Glastender, Inc.
Installation, normal control adjustments, general maintenance, correct­ing an installation error, or service calls that reveal the unit is function­ing normally will not be reimbursed under warranty.

Condenser coils on self-contained refrigeration products must be
cleaned regularly. Failure to provide adequate air flow to a refrigeration
unit will void the warranty.

SECOND YEAR EXTENDED PARTS & LABOR WARRANTY:
Glastender’s one-year parts and labor warranty on self-contained refrig­eration units, excluding beer line chillers, can be extended to two years
with the purchase of a two year parts and labor warranty. Specify part
number EWR2 ($150 net price) when ordering.

EXPORT WARRANTY - One year parts only.

EXCLUSION OF WARRANTIES
EXCEPT AS PROVIDED ABOVE, GLASTENDER MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OR NON-INFRINGEMENT.

LIMITATION OF REMEDIES AND DAMAGES
If Buyer makes a valid and timely claim as outlined above, Glastender’s
liability and Buyer’s remedies under this agreement will be limited solely
to labor charges authorized and/or replacement or credit, at Glastender’s
option, with respect to Products returned at Buyer’s expense within thir­ty (30) days after warranty repair. GLASTENDER’S LIABILITY WILL
IN NO EVENT BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE RETURNED PRODUCTS. GLASTENDER
WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,
BUT NOT LIMITED TO, LABOR COSTS EXCEPT AS COVERED
UNDER OUR WARRANTY, LOST PROFITS OR THE LOSS OF
PERISHABLE PRODUCTS RESULTING FROM THE USE OF OR
INABILITY TO USE OUR PRODUCTS OR FROM OUR PRODUCTS’
INCORPORATION INTO OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT. NEITHER PARTY WILL HAVE ANY
NEGLIGENCE OR OTHER TORT LIABILITY TO THE OTHER, OR
TO ANY THIRD PARTY, ARISING FROM ANY BREACH OF THIS
AGREEMENT.

GOVERNING LAW - JURISDICTION
The terms and conditions of an order are to be governed and construed
according to the laws of the State of Michigan, without regard to conflict
of laws principles. Buyer hereby consents to the jurisdiction and venue
of the courts located in Saginaw County, Michigan.

No representative, distributor, dealer, or any other person is authorized
to modify this warranty. This warranty replaces all other written or
verbal warranties.

NOTE: Glastender, Inc.’s policy of constant quality improvement
means that prices, specifications, and policies are subject to change
without notice. Questions regarding this warranty should be directed to
Glastender’s Customer Service Representative.

Glastender shall not be liable for loss of use, revenue, or prof­it, or for any other indirect, incidental, special, or consequential
damage including, but not limited to, product spoilage or loss.

This warranty is conditioned upon Glastender receiving notice of any
defect subject to this warranty within sixty (60) days of its discovery
by the end user or dealer. All products are warranted only for the initial
place of installation. Removal of a product automatically terminates this
warranty.

Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780

800.748.0423 • 989.752.4275 • Fax [phone] • www.glastender.com

03/03/10

IMPORTANT!!

Attention Refrigeration Service Companies

Please review the important warranty information on this page. If you
believe a service call should be covered by the factory, please call
the factory for authorization between 8AM and 5PM EST, Monday
through Friday.

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