IT GB
CHINESPORT Spa - ITALIA
LH1xx
Treatment and examination couches for use in physical therapy
Lettini da visita e manipolazioni per terapia fisica
rev
.001
USE AND MAINTENANCE MANUAL / MANUALE D’USO E MANUTENZIONE
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CHINESPORT Spa - ITALIA
IT GB
ENGLISH VERSION ................................................................................................................................ 4
1 GENERAL INFORMATIONS .............................................................................................................. 4
1.1 P
1.2 M
1.3 I
1.4 A
1.5 P
1.6 S
1.7 S
URPOSE, CONTENT AND TARGET AUDIENCE
ANUFACTURER
NTENDED USE AND EQUIPMENT DESCRIPTION
PPLICATION ENVIRONMENT
RODUCTS INSIGHTS
TORAGE
YMBOLS
......................................................................................................................................... 4
.......................................................................................................................................... 4
............................................................................................................................... 4
.............................................................................................................. 4
......................................................................................................................... 4
....................................................................................... 4
..................................................................................... 4
2 SPECIAL WARNINGS AND USE RESTRICTIONS ............................................................................ 5
2.1 C
OLLATERAL EFFECTS AND CONTRAINDICATIONS
................................................................................ 6
3 CONFIGURATED ITEM CODE .......................................................................................................... 6
4 USE .................................................................................................................................................... 6
4.1 U
4.2 S
4.3 H
NPACKING
TARTING
EIGHT ADJUSTMENT
...................................................................................................................................... 6
......................................................................................................................................... 6
........................................................................................................................ 7
4.3.1 Configuration A (electric with foot switch). .................................................................................... 7
4.3.2 Configuration B (electric, with foot rail).......................................................................................... 7
4.3.3 Configuration C (hydraulic, pedal-operated). ................................................................................ 7
4.3.4 Configuration D (electric with hand control) .................................................................................. 7
4.3.5 Configurartion G (ergonomic control multi-purpose)...................................................................... 7
4.4 E
QUIPMENT
...................................................................................................................................... 7
4.4.1 With wheel kit ............................................................................................................................... 7
4.5 A
DJUSTING THE COUCH PANEL SECTIONS
........................................................................................... 7
5 MAINTENANCE ................................................................................................................................. 9
5.1 R
5.2 N
5.3 S
OUTINE MAINTENANCE
ON ROUTINE MAINTENANCE
PARE PARTS
................................................................................................................................... 9
..................................................................................................................... 9
.............................................................................................................. 9
6 TROUBLESHOOTING ..................................................................................................................... 10
7 CLEANING AND DISINFECTION .................................................................................................... 11
7.1 W
7.2 D
ASHING
ISINFECTION
........................................................................................................................................ 11
................................................................................................................................. 11
7.2.1 Surface disinfection .................................................................................................................... 11
8 REUSE OF THE PRODUCT ............................................................................................................. 11
9 TECHNICAL SHEET ........................................................................................................................ 12
10 ELECTRIC DIAGRAM .................................................................................................................... 13
11 RELATED ITEMS AND ACCESSORIES ........................................................................................ 13
12 WARRANTY .................................................................................................................................. 15
13 DISPOSAL OF WASTE ELECTRICAL OR ELECTRONIC EQUIPMENT AND PACKAGING ........ 15
14 MAINTENANCE RECORD SHEET ................................................................................................ 16
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ENGLISH VERSION
1 GENERAL INFORMATIONS
1.1 Purpose, content and target audience
This manual is intended to provide the necessary information to permit a proper use of the equipment
and to be able to use it independently and safely.
This manual contains information relating to the technical, operation, maintenance, spare parts and
safety. This book is also intended to technicians in charge of maintenance equipment.
This Instruction Booklet should always follow the equipment and must be carefully preserved in order
not to compromise its readability.
In case of transfer to third parties this manual has to be transmitted with other documents as required
by European Directive 93/42 EEC.
1.2 Manufacturer
CHINESPORT S.P.A, Via Croazia, 2-33100 Udine - Italy
tel. +39 0432621621–fax+39 0432621620 – website: www.chinesport.com.
The company produces according a quality system by standard UNI EN ISO 13485:2012.
1.3 Intended use and equipment description
Tables for use in static therapy for supine standing by gradually tilting the board. Movement assisted
by a low voltage electric motor or gas springs, depending on the version chosen.
The equipment comes complete with padded board, postural adjustments and accessories for patient
comfort and support. All models are easy to handle thanks to the swivel wheels, full brake and
directional lock provided for rectilinear movements.
1.4 Application Environment
Medical devices covered by this manual are in conformity according to attached VII of the directive
93/42/EEC amended by 2007/47/CE
In particular according to UNI CEI EN 60601-2-52:
ENVIRONMENT OF APPLICATION 5 - outpatient care administered in a hospital or other medical
center under medical supervision, in which the EM devices are provided for the needs of sick people
who have suffered injuries or are carriers of disability, for the treatment, diagnosis and monitoring.
1.5 Products insights
Further documentation can be found on our website www.chinesport.com.
Specially, you can reading the QR code on the cover of this manual to quickly connect to the website.
Where provided QR code can also be found on the product.
You can download declaration of conformity and other product documents in their latest version and
in color format directly from website.
1.6 Storage
The following environmental conditions must be ensured when the equipment is to be stored:
1.7 Symbols
The symbols found in this manual and on the machine are used to draw the user’s attention to
important safety warnings and useful information. Observe all warning, caution and danger
messages.
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1. relative humidity 10% / 90 %;
2. temperature -10°C / +50°C.
CHINESPORT Spa - ITALIA
GB
This
equipment must not be used:
•
•
WARNING
This symbol identifies operating/maintenance instructions or procedures which, if not
observed, could result in injury or danger to the user.
ELECTRIC SHOCK HAZARD
This symbol identifies operating/maintenance instructions or procedures which, if not
observed, could result in a risk of electric shock.
CAUTION
This symbol is used to warn the user that not to observe a certain operating or
maintenance procedure, general rule or condition, could result in damage to the
equipment.
2 SPECIAL WARNINGS AND USE RESTRICTIONS
• By inadequately trained operators.
• When having been tampered with and/or if the original product has undergone
changes.
• On unstable and/or uneven surfaces (e.g.: stairway, steps, etc.).
• With a patient inadequately secured to the supporting straps and footboards.
• With loads greater than those declared to be safe by the manufacturer.
• In an improper configuration or when it is thought to be harmful for the patient.
• In association with other devices that may interfere with the equipment.
• In an explosive and/or corrosive atmosphere or exposed weather conditions.
In addition:
• Keep body parts away from moving parts and/or adjustments. These areas are
marked by labels.
• Three, four or more people are required to carry the equipment.
• Set the bed in its lower and horizontal position when it is not supervised.
Do not connect to an electric system that does not comply with the
current safety regulations.
• Do not spill liquids on the product.
• Disconnect power supply before moving and carrying out any service on
the equipment circuits.
• Do not damage electrical cables: preventing crushing; not disconnect the
connections pulling on the cable directly, etc.
Do not use the lifting system continuously, comply with the duty-cycle indicated in
chapter “Technical sheet”.
• The foam rubber and plastic parts of the equipment can catch fire if brought into
contact with naked flames.
• The retractable wheels can be used to move the couch without any added weight.
• Radiating therapy lamps can damage the upholstery.
• Corrosive and/or abrasive detergents can damage the upholstery.
• Make sure that the patient cannot accidentally operate the controls.
• Make sure that during equipment operation any moving parts do not knock against
adjacent masses.
• Keep a proper distance from moving mechanical parts.
• Before operating the release levers of the sections, make sure their weight can be
supported.
• Do not let the equipment come in touch with open flames.
• Protect the padding in treatments involving heat sources.
• Periodically disinfect the table’s leatherette.
• Record any significant safety-related intervention/defect/damage in the attached
form.
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•
Meaning variable
11 –
21 -
12 -
22
13
23
14
24
18
17
27
09
35
26
A
B
C
D
G
1
2
For operations not covered in the maintenance list, please contact Chinesport
Service Centre.
• Only the manufacturer can repair the actuators, gearcases, controls and battery
chargers, which on no account must be opened or tampered with. Otherwise the
manufacturer will be no longer responsible for the equipment, whose warranty will
cease to be valid.
• When safety is clearly in danger, immediately switch off the equipment and do not
use it until the danger has been eliminated.
2.1 Collateral effects and contraindications
There is no collateral effects or contraindications during proper use, is recommended knowledge of
this instruction manual.
3 CONFIGURATED ITEM CODE
Product code
Variable code position
Position
1-2-3 Fixed value
4-5 SECTIONS TYPE
6 ADJUSTMENT HEGHT TYPE
7 OPTIONS
8-9 TYPE AND COLOR COATING REFERENCE TO CATALOGUE
code
L H 1 * * * * * *
1 2 3 4 5 6 7 8 9
2 sections of which 1 is movable – Ther 1
2 sections of which 1 is movable with armrests – Ther 1 Plus
3 sections of which 2 are movable – Ther 2
– 3 sections of which 2 are movable (1 with armrests) – Ther 2 Plus
– 3 sections of which 2 are movable (section with caudal narrowing) – Ther NAR
– 3 sections of which 2 are movable (1 with armrests and section with caudal
narrowing) – Ther Plus NAR
– 4 sections of which 3 are movable – Ther Flexion
– 4 sections of which 3 are movable (1 with armrests) – Ther Plus Flexion
– 3 sections of which 2 are movable – with holder thighs – Ther Gyn
– 3 sections of which 3 are movable – Ther Modular
– 3 sections of which 3 are movable (1 with armrests) – Ther Plus Modular
– 1 single section – Ther Osteo D
– 2 sections of which 1 is movable – Ther Osteo
– 2 sections of which 1 is movable – 2 pair of arms – Ther Plus Global
Electric adjustment with foot pedal
Electric adjustment with perimeter bar
Hydraulic adjustment
Electric with hand control
Ergonomic command multi-purpose
Model without options
Model with wheel kit
Possible values
4.1 Unpacking
The product is consigned already assembled. And then simply remove it from the package and
proceed as provided in the following paragraphs.
4.2 Starting
The bed is delivered packaged to protect it from possible damage that may occur during transport.
Never use cutters to open box to prevent padding damages
After unpacking, remove the protective packaging materials. See chapter “Disposal of waste electrical
or electronic equipment and packaging” for disposal instructions.
The carrier and the supplier must be immediately notified of any damage that may have occurred
during transport. Damaged equipment cannot be used.
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4 USE
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GB
MODELS
DIMENSIONS OF INDIVIDUAL PANELS
ADJUSTMENT
OTHER DEVICES
GAS SPRING
ARMREST
4.3 Height adjustment
Depending on the configuration chosen, the couch may have the following types of up-down controls.
4.3.1 Configuration A (electric with foot switch).
To raise the couch, press your foot on the side of the foot switch marked by the “up" arrow. Release
at desired height. To lower, press the other side.
4.3.2 Configuration B (electric, with foot rail).
Using your foot, press one of the lateral rails to raise; release at desired height. To lower, lift one of
the lateral rails.
4.3.3 Configuration C (hydraulic, pedal-operated).
Press either of the two pedals to pump and raise the couch up to desired height; to lower, lift the
pedal with the back of your foot.
4.3.4 Configuration D (electric with hand control)
Press the button with the arrow pointing upwards to climb and the button with the arrow pointing down
to get down.
4.3.5 Configurartion G (ergonomic control multi-purpose)
Press your foot or hand at + to increase the height or - to decrease.
4.4 Equipment
4.4.1 With wheel kit
To lower the retractable wheels, push the device's lower PEDAL all the way to the stop with the sole
of your foot. To raise the wheels, lift the upper bar on the pedal with the upper side of your foot.
The retractable wheels allow the couch to be moved, only without any additional load.
WARNING
WHILE MAKING UP/DOWN ADJUSTMENT, PREVENT PANELS FROM TOUCHING THE FLOOR OR ADJACENT OBSTACLES
PEDAL
4.5 Adjusting the couch panel sections
You can adjust the sections of the headboard, footboard / backrest, foot flexion, foot trend. For
adjustment of the specific command press the lever of the gas spring and adjust the section in the
desired angle; release the lever to maintain the position. Loosen the knob that adjusts the position of
the arm; tighten the knob to the desired position.
AND POSTURES
LH111
LH121
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ACTIVATION
CONTROL LEVER
ADJUSTMENT
HANDWHEEL
CHINESPORT Spa - ITALIA
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MODELS
DIMENSIONS OF INDIVIDUAL PANELS
ADJUSTMENT
OTHER DEVICES
GAS SPRING
ARMREST
Side arm
-
rests supplied:
LH112
LH122
LH113
LH123
LH114
LH124
AND POSTURES
ACTIVATION
CONTROL LEVER
ADJUSTMENT
HANDWHEEL
LH118
LH117
LH127
LH109
LH135
LH126
AC0019
FRONT ARM-REST
RETENTION HANDLE
Can gradually rotate 180° and shift 12 cm lengthwise, adjustable by means of a locking
handwheel.
When the armrest is brought close to the couch, it can be fixed in position to provide a
wider foot panel: pull the RETENTION HANDLE all the way out, lift the armrest slightly,
and hook it to the device.
IT IS ESSENTIAL TO INSERT THE LOCKING HANDLE TO ENSURE THE ARMREST CAN BEAR WEIGHTS
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WARNING
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FREQUENCY
OPERATION
tight; pin and
Check that the adjustable sections are stable and do not collapse when the control
Check control box, actuators and controls to see if connectors are fully plugged in
operation no unusual vibrations or sounds are produced
AFTER THE ABOVE OPERATIONS, COMPLETE INSPECTION BY CARRYING OUT A FULL
• DO NOT SIT AND DO NOT CONCENTRATE LOAD ON THE COUCH TERMINAL ENDS
• MAKE SURE TO SUPPORT THE ENTIRE LOAD AS YOU OPERATE THE ADJUSTMENT LEVERS WHILE THE PATIENT IS ON
THE COUCH
• MOVEMENT OF THE ADJUSTABLE SECTIONS CAN CAUSE PINCHING IN THE VICINITY OF THE HINGES
WARNING
5 MAINTENANCE
Only qualified personnel may carry out maintenance on the equipment. Technicians must be familiar
with the model, use and maintenance of the equipment.
Check the equipment whenever it has undergone a "rough treatment" (e.g.: fall, liquid spill, etc.) and
whenever any doubts arise concerning its safety.
5.1 Routine maintenance
Routine maintenance must be carried out at least once every 12 months, following the table below:
• WHEN SAFETY IS AT RISK, IMMEDIATELY TURN OFF THE EQUIPMENT AND DO NOT USE IT UNTIL THE DANGER HAS BEEN
ELIMINATED
• ANY SIGNIFICANT WORK CARRIED OUT TO ENSURE THE COUCH IS SAFE FOR USE MUST BE RECORDED IN THE RELEVANT
FORM (ATTACHED)
WARNING
General clean of the equipment
Visual and functional inspection of the equipment
Frame and mechanical parts: check screws and bolts to ensure they are
bushing clearance; check for any damage or deformation
lever is released
yearly
Check spring control cables and respective sheaths
Check the wheels are firmly secured and free to rotate; clean the tread
(electric versions)
Check insulation o electrical cables for damage (electric versions)
Make sure that during electric
that may signal defects in the actuators and/ or mechanisms.
LIFTING CYCLE USING THE MAXIMUM SAFETY WORKING LOAD.
• FOR OPERATIONS NOT COVERED IN THE MAINTENANCE LIST, PLEASE CONTACT CHINESPORT SERVICE CENTRE
• ONLY THE MANUFACTURER CAN REPAIR THE ACTUATORS, GEARCASES, CONTROLS AND BATTERY CHARGERS, WHICH
ON NO ACCOUNT MUST BE OPENED OR TAMPERED WITH. OTHERWISE THE MANUFACTER WILL BE NO LONGER
RESPONSIBLE FOR THE EQUIPMENT, WHOSE WARRANTY WILL CEASE TO BE VALID
5.2 Non routine maintenance
WARNING
Contact Chinesport service for all operations not mentioned in the maintenance list.
5.3 Spare parts
Only use original spare parts. Contact CHINESPORT S.p.a. for a spare parts list.
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Problem
Cause
Solution
ELECTRICAL HEIGHT ADJUSTMENT
Connectors not connected or not
Lift actuator, control or control
HYDRAULIC HEIGHT ADJUSTMENT
- ADJUSTMENT OF SECTIONS
SERIAL NUMBER
6 TROUBLESHOOTING
The equipment has undergone heavy-duty tests; no significant breaks and/or failures were reported. If
the equipment does not work, refer to the troubleshooting table below.
fully inserted
Overload
Lifting does not work
Lifting does not work Hydraulic piston faulty. Contact our service department.
The section adjustment does
not work
In case of troubleshooting table not solve your fail, you can open a service ticket means website
www.chinesport.com customer service section.
ATTENTION:
Before calling our technical support, be sure to have your SERIAL NUMBER or the “Codice” and
“Articolo” to hand: you can find it on the product label located on the equipment (as shown in the
facsimile above); or the transport document / invoice number. This identification number helps reduce
waiting times and improves service quality.
Power supply not available. Check connection to mains power
Main fuse burned out Contact the assistance centre
box is broken
Gas spring faulty or incorrectly
set.
Transmission cable interrupted.
Check connections
Do not exceed maximum load
Contact the assistance centre
Contact our service department.
NOTE:
The equipment in need of repair at Chinesport premises must carry the “AUTHORIZATION
NUMBER” on the package. This identification number, to be required from the Technical
Assistance Service, helps reduce waiting times and improves service quality.
Alternatively, you can contact the technical support by email (assistenza@chinesport.it), for
users without internet connection it’s possible to send a fax (0432 621 698) or phone (0432 621
699), but the timing of response could be longer.
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7 CLEANING AND DISINFECTION
Electrical equipment must be disconnected from mains power before cleaning.
Sky is the flame retardant fabric made for residential and contract upholstery. Its resistant structure
and the easy cleaning make sky particularly suitable for hospitals, nursing homes, spas, rehabilitation
centers and gyms. Sky has a leather-effect surface with a brilliant finishing, in a wide range of colors
all available on stock. Sky contains Vinyzene, an anti-microbial agent added in the first steps of
production process. This creates a defensive barrier against mites, bacteria and fungus, avoiding
smells and allergies.
7.1 Washing
Dust gently and in case of light stains pass the surface with a damp cloth or a neutral detergent, rinse
with water without squeezing. Let the fabric dry avoiding direct exposure to the sunlight. The following
instructions are recommended for small located and more obstinate stains (oil, fat, cosmetics, ink,
coffee, liquor, chewing-gum etc.):
dissolve immediately with clear ethylic
alcohol diluted in water to 20%, dab and
then treat with a neutral detergent
solution. Rinse abundantly.
7.2 Disinfection
7.2.1 Surface disinfection
For the disinfection of surfaces such as chassis, sky, hand control, etc. we recommend the use of
disinfectants such as AMUCHINA® 10% or equivalent disinfectant with sodium hypochlorite 0.1% at
the following spectrum of action:
• bactericidal in the presence of interfering substances according to EN 1276:1997;
• fungicide in the presence of interfering substances according to EN 1650:1997;
• battericidal test according EN 13697:2001;
• fungicide test according EN 13697:2001;
• active on Salmonella tiphymurium according EN 13697:2001;
• active on HIV, HAV - HBV, HCV;
• virucidal according EN14476:2005;
• virucidal influenza H1N1 according EN14476:2005.
Before use is recommended to read specific flyer.
• REGULARLY DISINFECT THE SYNTHETIC LEATHER AND USE DISPOSABLE PAPER ROLL TO KEEP THE COUCH CLEAN
• AGGRESSIVE PRODUCTS CAN DAMAGE SURFACES
• BEFORE USING THE EQUIPMENT CHECK THAT ALL COMPONENTS ARE COMPLETELY DRY
• TO AVOID PERMANENT STAINS, THE LIGHTER COLORS OF THE ARTICLE SHOULD NOT BE BROUGHT INTO CONTACT WITH
TEXTILES AND CLOTHING COLORED WITH UNFIXED DYES. WE CANNOT GUARANTEE THE ABILITY TO REMOVE UNKNOWN
DYES FROM LIGHT COLORED PRODUCT
WARNING
8 REUSE OF THE PRODUCT
These products have been designed so as to be suitable for reuse by another user after execution of
some works and the overcoming of controls for its release.
To prepare the products at re-use by another user must be done the following:
• cleaning and disinfection carefully with adequate means;
• maintenance according to the maintenance plan and control;
• granting permission for reuse, which must accompany the product.
The above transactions must be carried out by the manufacturer or authorized dealer.
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9 TECHNICAL SHEET
CODE LH1xx
Safe working load (kg) 200
Max patient weight 180
Height adjustment (cm) 47 – 97
Min/max height adjustment time (sec)
(electric models)
Work surface dimensions (cm)
Electrical safety (electric models) Class 2 - Part applied – type B
Use (electric models) Temporary: 10% - min. USE 2 / min. PAUSE 18
Power supply (electric models) 220V 50Hz / 24V 70VA
Fuses (electric models) Internal – not accessible
IP protection (electric models) IP54
Equipment weight (kg) From 76 to 83, depending on model
Adjustable sections (n°)
(gas for panels – armrests, manual)
Upholstery fabric Class 1IM
Padding
CND (National classification medical
devices – Italy)
GMDN Code and Term
23
207 x 68 LH113 – LH123
200 x 68 LH111 – LH112 – LH117 – LH118 – LH121
– LH122 – LH127
200 x 58 LH126 – LH135
195 x 58 LH109
192 x 68 LH114 – LH124
1 LH111 – LH135
2 LH112 – LH113 – LH118
3 LH114 – LH117 – LH121
4 LH122 – LH123
5 LH124 – LH126 – LH127
Foam rubber 40 mm / density 30kg/m3: all models except
LH135 – LH126
Foam rubber 40 mm / density 50kg/m3: models LH135 –
LH126
V0801 - LETTI PER PAZIENTI (NON ORTOPEDICI)
34870 - A MAINS ELECTRICITY (AC-POWERED) BED
DESIGNED TO BE USED AS A GENERAL-PURPOSE
PATIENT BED IN, E.G., HOSPITAL WARDS, AND
WHICH IS MOTORIZED PROVIDING THE
PATIENT/NURSING STAFF WITH TOUCH BUTTON
ADJUSTMENT POSSIBILITIES..
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AC00
17 – AUXILIARY BATTERY
AC00
21 – AUCTION HEAD
AC0024
–
CUSHION FACE
AC0032
– OVERTURNABLE
AC0033
– VERTICAL SHEET
Lock
screw
motor-CB
CB
(control box)
motor
10 ELECTRIC DIAGRAM
Mechanical
connection screw
motor-frame
Main power
Mechanical
connection screw
motor-frame
Connection cable
motor-CB
control
11 RELATED ITEMS AND ACCESSORIES
Battery to ensure the use in case of
power failure
AC0031 – SHEET HOLDER
Sheet holder adaptable to different
roll widths
Adjustable in height, the auction
head is equipped with rope and
ankle
SHEET HOLDER
Overturnable sheet holder, with
attachment to the base
Cushion Face which allows a
comfortable posture of the face
HOLDER
Support for large rolls
AC003A – SHEET 2 VEILS AC0035 – BIG SHEET AC0036 – PROTECTIVE COVER
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AC0037 – ADDITIONAL FOOT
SWITCH 1 ENGINE
Command for height adjustment
from both sides
AC0019 – TRANSVERSAL
ARMREST
Accessory specific bed Osteo to
allow the discharge of the arms.
Removable and adjustable in two
heights.
Big sheet, roll m 0,90 x m 100
AC0290 – PROTECTION SHEET
Protection sheet for cylinder heads
with breathing hole
AC0083 – ADDITIONAL ENGINE
CONTROL
For use with hand and foot, with
magnetic holder and ergonomic
Protective cover in synthetic fabric
with elasticized edges
AC0018 – ARMS SIDE
Side armrests, padded folding,
which increase the lateral surface
AC0578 - SAFETY DEVICE +
DOUBLE-SIDED TAPE
Device for the complete blockage of
the movement controls.
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12 WARRANTY
GENERAL AFTER-SALES SERVICE CONDITIONS FOR CHINESPORT ITEMS
The warranty shall be valid for a period of 36 months from the date of delivery.
The warranty does not cover consumable items, rechargeable batteries, and generally all the material
subject to wear, breakdowns caused by knocks, falls, misuse or improper use, accidental events and
transport damage. This warranty shall be automatically invalidated if the equipment is tampered with.
Repair of the equipment will be carried out in relation to the breakdown stated.
An estimate must be specifically requested.
Payment is cash on delivery, unless other agreements are made.
Any dispute will be dealt with solely by the Court of UDINE.
WARRANTY REPAIRS
Repairs under warranty must be specifically requested.
Repairs under warranty shall be carried out at our workshop and upon authorization, complete with
the return authorization number.
The return shipment for products sent in their original package will be made free of carriage charges.
A fiscal document (bill of sale, purchase invoice or cash receipt) is required to make a warranty claim;
the purchase date indicated must fall within the warranty time period.
If the product is found to be in good working order without defect, the fault-finding service shall be
charged to the customer.
OUT-OF-WARRANTY REPAIRS
For out-of-warranty repairs carried out at our workshops upon authorization, transportation charges
shall be paid by the customer.
The warranty of the parts replaced during the repair operations is 12 months from the moment the
equipment is collected.
If the product is found to be in good working order without defect, the fault-finding service shall be
charged to the customer.
REPAIRS MADE AT HOME
In the event repairs are made at the customer’s home, a written request is required indicating the
complete details of the person making the request, the type of machine and the breakdown.
The cost per kilometer for on-site technician visits will be agreed upon in relation to the urgency of the
customer.
In the event the machine is under warranty, the customer will have to pay only the expenses incurred
for the technician to reach the customer’s house.
Time is calculated from the moment the technician leaves our workshop until he/she returns. The time
of his/her return will be estimated based on the time required to get there.
SALE OF SPARE PARTS AND CONSUMABLE ITEMS
The orders must be in writing and specify the customer, the item and the shipping method as well as
the precise fiscal data of the customer.
The order processing time can vary depending on the availability of the material.
Returned spare parts will not be accepted.
Payment will be cash on delivery, unless other agreements are made.
13 DISPOSAL OF WASTE ELECTRICAL OR ELECTRONIC
EQUIPMENT AND PACKAGING
The symbol found on the equipment indicates that the waste must be “collected
separately”.
Therefore, the user shall take the waste to the separate waste collection points
arranged by local authorities, or deliver it to the sales dealer against purchase of
equivalent equipment (only in Europe). The separate collection of waste and the
subsequent treatment, recovery and disposal operations promote the production of equipment using
recycled materials and reduce the negative effects on the environment and health that improper
waste management can cause.
Fraudulent disposal of the product will result in an administrative fine being imposed to the user by
Authorities according to local Law.
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14 MAINTENANCE RECORD SHEET
EQUIPMENT DATE of first installation
DATE OF
SERVICE
OPERATIONS CARRIED OUT TECHNICIAN SIGNATURE NEXT
SERIAL NUMBER
VERIFY
DATE
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