Gilbarco MDE-2360 Installation And Service Instructions Manual

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INSTALLATION

AND SERVICE

INSTRUCTIONS

MDE-2360

G-SITEm Form/Slip Printer

MDE-2360

989.2

Printed in U.S.A

FCC WARNING

This equipment generates, uses, and can radiate radio frequency energy.

Equipment not installed according to manufacturer’s instructions may interfere with radio communications. This equipment has been tested and complies with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These rules provide reasonable protection against such interference in a commercial environment. However, the operation of this equipment in a residential area is likely to cause radio interference.

The user is required to

correct this interference at his/her own expense.

COMPUTER PROGRAMS

All Gilbarco computer programs (including software on diskettes and within memory chips) are copyrighted by, and shall remain the property of, Gilbarco Inc. Such computer programs may also contain trade secret information. The duplication, disclosure, modification, or unauthorized use of computer programs is strictly prohibited, unless otherwise licensed by Gilbarco.

This document is subject to change without notice.

0 1989 Gilbarco Inc. All Rights Resewed

Some text and illustrations have been reproduced with the wriiten permission of DH Print.

SAFETY SUMMARY.

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INTRODUCTION

Overview

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Purpose

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Related Documents

MDE-2398 G-SITE Installation Manual MDE-2399 G-SITE Service Manual MDE-(Customer Specific) G-SITE Cashier/Operator Manual

Abbreviations

BPS - Bits Per Second VAC - Volts Alternating Current VDC - Volts Direct Current VOM - Volt-ohm Meter Hz - Hertz

Hardware

Form/Slip Printer DHPrint Model 4110 JournalNalidator Printer Model Number Physical Dimensions

Weight Height

Width

Depth 16.0 inches (40.6 cm)

Mechanical Characteristics

Duty cycle 120 characters per second, medium stroke printhead Printhead gap Printhead DHPrint 7 wire, in-line ballistic Mechanism DHPrint 411 stepper motor driven dot matrix serial impact type

Power Requirements

Voltages

Power 200 Watts maximum Fuse

Environment

Temperature Storage Humidity 95% non-condensing

T16886 15 Ibs. (6.8 kg)

7.5 inches (19.1 cm)

8.25 inches (21 .O cm)

.023” credit card form/slips

115VAC +l 0%, 60 Hz Single Phase

2.0 AMP slow blow 230 VAC fuse

32” to 122” Fahrenheit (O” to 50” Centigrade)

-40” to 149’ Fahrenheit (-40” to 65” Centigrade)

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MDE-2360 G.SITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Site Criteria

installation of the Form/Slip Printer must be in accordance with the National Electrical Code NFPA 70, and the Automotive and Marine Service Station Code NFPA 30A.

The site must be equipped with electrical service which will allow compliance with all installation requirements of a complete Fueling System. No other equipment wiring should share the conduit with this unit.

Install the Form/Slip Printer in an enclosed weather-protected structure. Make sure the installation site meets environment specifications on previous page.

Getting Started

1. Check parts against parts list to make sure all parts were shipped.

2. Check installation site to be sure it meets site criteria.

3. Have all necessary materials on hand.

4. Check G-SITETM Form/Slip Printer for any possible shipment damage. Shipment damage is not covered under Gilbarco’s warranty policy. Report any shipment damage to the carrier.

5. Check bottom panel of printer for model identification number.

6. Place unit in shipping carton to prevent exposure to elements and store indoors until ready for

installation.

Failure to turn printer power off may cause serious injury or death.

Physical Placement

1. Be sure to turn off power.

2. Place the printer where it is not subjected to extreme temperature, direct sunlight, or liquid spills.

3. install printer at least eighteen inches above the floor.

4. Install printer at least four inches from the wall to connect cables and open J-Cover (See Figure 7).

The receptacle providing power to the unit must be a properly installed isolated ground receptacle (Hubbell #iG 5261 or equivalent). This type receptacle is easily identified by its bright orange color and triangle embossed into the face of the outlet. The green grounding screw must be attached to the grounding conductor.

5. Plug in the printer’s power cord. Do not share a conduit with wiring for any device which draws high amperage (compressor, freezer, etc.) or a device which is a source of RFI (TV, microwave, intercom, two-way radio, etc.). Do not turn power on at the printer.

MDE-2360 G-SITE? Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

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Getting Started

Before you install, adjust or replace components of the G-SITFX Form/Slip Printer, you need to be familiar with inserting form/slip, performing self-test and installing the ribbon cartridge.

Ribbon Cartridge Installation

Failure to unplug power cord may cause serious injury or death.

1. Turn off printer power.

2. Remove slide cover by sliding cover approximately l-1/4” toward front of printer. Carefully, lift cover off printer case (See figure 7).

Figure 1

On/Off Power

Cover

Form/Slip insertion

Slot

4110 Panel

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MDE-2360 G-SILT? Form ISlip Printer Q 1989 Gii’barw Inc. 09/21/89

Exploded View

Figure 2

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‘\

Ribbon Advance

mature

Document

El)d cnLi?!?Ar

Right Hand 1

Pressure Rollem’

Ribbon Guide

Printhead/

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MDE-2360 GSITEm Fown /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Ribbon Cartridge installation (continued)

3. Center printhead by turning large gear toward back of printer (See Figure 2).

5. Insert ribbon over center tab of ribbon guide (See Figure 2). Slide ribbon in front of printhead and behind both outside tabs on ribbon guide.

6. Snap cartridge into position by pressing both ends.

7. Turn ribbon advance on ribbon cartridge to take up slack.

8. Replace slide cover.

Form/Slip insertion

1. Slide form/slip into slot starting on left-hand side of unit. Slide form/slip with a 45 degree downward and inward sweeping motion. Slide until form/slip touches the right-hand edge stop (See figure 3).

2. The document clamp clamps the form/slip when the form/slip is against the bottom stop and covers the sensor. The printer prints on the form/slip.

3. Slide form/slip out of slot when printing is complete.

Figure 3

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MDE-2360 G-SITEm Form /Slip Printer 0 1989 Gilburw Inc. 09/21/89

Self-Test

NOTICE! Always insert form/slip before turning on printer power. Failure to use form/slip while turning on power can cause printhead damage.

insert a form/slip into the form/slip insertion slot and turn power switch to ON (See Figure 7). Note: This is called the Self-Test.

The printer revision (version) number and DIP (Dual lnline Package) switch settings are printed on the form/slip (See Figure 4).

To set DIP switches, see Setting Up The Form/Slip Printer.

Figure 4: SAMPLE OF SELF-TEST

each version)

line 7 REV 2.5 MK 115 (varies

line2 MEMORY STATUS q OK line 3 SW : line 4 123 : BAUD RATE =’ 2400 line 5 45 : LiNES/iNCH = 8 line 6 line 7 line 8 line 9 line 70 DIPSW 1 2 3 4 5 6 7 8 line 7 7

6 : AUTO LF = ON 7: 40/46 COL q 40 6 : POLARITY

RTS

oc c cc 0 co

= -12v

for

Line 1: Line 2:

Lines 3 - 9: show the DIP switch settings and functions Lines 10 - 11: DIPSW (Dual lnline Package Switches) - indicates which DIP switches are closed and

Rev - software revision number, MK 115 - Gilbarco Use Only (varies for each version) Memory Status and ROM (Read Only Memory) memory diagnostics

which are open .

closed - C

open - 0

MDE-2360 GSITEW Form /Slip Printer 0 1989 Gilbarw Inc. 09121189

indicates successful completion of the RAM (Random Access Memory)

Giilbarco

Form/Slip Printer Communication

induced Noise Reduction

The communication port provides moderate induced noise protection. For successful long distance communication:

1. Avoid bundling the FormSlip Printer cable with other wiring.

2. Run the cable away from devices which produce electrical noise (TV, microwave, intercom, two-way radio, etc.).

interface With G-SiTETM

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A -

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Unplug AC power cord. Failure to do so may cause serious injury or death.

1. Turn off printer power and unplug power cord.

2. Connect communication cable (Q11542-31) to the port located on the back panel of printer (See Figure 5).

3. Connect communication cable (Q11542-31) to P209 located on bottom panel of TCRRI’-15

console.

Figure 5

Communications

Gilbarn

MD.&2360 GSITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Setting Up The Form/Slip Printer

Change the Slip Printer setup by setting the DIP switches. The DIP Switches are located on the bottom panel of the form/slip printer.

Note: Power must be turned off to properly set DIP switches.

1. Turn power OFF to set printers DIP switches.

2. The printer may already be set properly. Do not change the DIP switches if they are set correctly. The following instructions guide you through setting the DIP switches.

Failure to correctly set the DIP

switches may cause communication problems between the printer and the TCRTM-15 console.

See figure 6 for Steps 3 - 7

3. Set the Baud Rate - 2400 BPS Switch 1 - open Switch 2 - closed

Switch 3 - closed

4. Set lines per inch - 8 Switch 4 - closed

Switch 5 - closed

5. Set automatic line feed

Switch 6 - open

6. Set characters per line - 40

Switch 7 - closed

7. Set busy signal polarity -1PVDC. Switch 8 - open

8. Insert a form/slip into form/slip slot.

9. Turn power on to read DIP switches and perform a self-test.

10. Compare self-test results to Figure 4 to be sure DIP switch settings are correct.

MDE-2360 GSlTEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

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Preventive Maintenance

introduction

This section instructs you on proper preventive maintenance procedures required for the printer. Failure to routinely follow these procedures may result in unnecessary equipment damage. Form/Slip Printer damage attributable to lack of, or improper use of, these procedures voids the device warranty.

Overview

Form/Slip Printer preventive maintenance should be performed daily, weekly and once every three months. Station personnel are responsible for daily and weekly preventive maintenance. A Gilbarco

Authorized Service Contractor is responsible for three-month preventive maintenance.

Required Maintenance Supplies

-Isopropyl alcohol aOil (Ql2055-23) or (Q11369-185) *Grease (Q12055-22) or ((X1369-1 87 and Q11369-186) *Lint-free cleaning cloth

-Cotton swabs

Required Maintenance Tools

*Thickness Gauges *Vacuum cleaner with corner attachment, canned air (no more than 40 psi pressure) or air bulb.

Turn off printer power and unplug power cord before performing any maintenance on this device. Failure to do so could result in death or serious injury.

Do not use empty space in rear of printer as a storage area. Failure to comply may cause

NOTICE

Do not use thinner or trichloroethyiene type

solvents to clean the printer casing. These

liquids can damage the casing.

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MDE-2360 GSITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/27/89

Operator Dally Maintenance

Refer to Figures 1, 2,5, & 7 for location of parts.

1. Turn off printer power and unplug power cord. Disconnect communication cable.

2. Remove printer ribbon cartridge.

3. Use either canned air (use no more than 40 psi pressure), a vacuum cleaner, or an air bulb to clear any paper particles from printer.

4. Turn large gear toward rear of unit to center prfnthead (See Figure 2).

5. Install ribbon cartridge (Q12055-24). Make sure the cartridge clicks into posftion. Carefully, thread printer ribbon. Take up any slack by turning ribbon advance clockwise.

6. Insert form/slip for self-test.

7. Plug power cord into receptacle, connect communication cabie,and turn on printer power.

Figure 7

Pressure Roller

Operator Weekly Maintenance

Refer to Figures 1, 2,5, & 7 for location of parts.

1. Turn off printer power and unplug power cord. Disconnect communication cable.

2. Perform Daily Maintenance.

3. Remove printer ribbon cartridge.

4. Use alcohol, cotton swabs and a lint-free cloth to clean ink, dirt and grease from printer casing.

5. Turn large gear toward rear of printer to center printhead (See figure 2).

6. Clean pressure roller with an alcohol-soaked cotton swab (See Figure 2). Turn pressure roller toward rear of printer until the document feed solenoid armature disengages (See Figure 2). Clean entire pressure roller.

7. Dry roller with paper towel. Engage document feed solenoid armature by turning pressure roller toward front of printer.

8. Clean document clamp with alcohol-soaked cotton swab. Dry rollers.

9. Center printhead.

10. install ribbon cartridge. Make sure cartridge clicks into position. Carefully, thread printer ribbon. Take up any slack by turning ribbon advance clockwise.

11. Insert form/slip for self-test.

12. Plug power cord into receptacle, connect communication cable, and turn on printer power.

MDE-2360 GSIF Form /Slip Printer Q 1989 Gilbarw inc. 09121189

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Three Month Maintenance For Service Contractor

This section must be performed only by an Authorized Service Contractor (ASC).

Clean, lubricate and inspect the Form/Slip Printer once every three months. Service the printer more

frequently if it is subjected to heavy use, dirty environment, extreme temperature, extended shock or

vibration. Notes: Lubricate printer after every repair. Use oil (Q1205523) or grease (Q12055-22).

Refer to Figures 1, 2,5, & 7 for location of parts.

1. Turn off printer power and unplug power cord. Disconnect communication cable.

2. Perform daily and weekly maintenance.

3. Remove document clamp and printer ribbon cartridge.

4. Clean all grease and dirt from unit.

5. Lightly, oil all pivot points. Use oil Q12055-23 or Q11369-185

6. Lightly, grease all shafts and gears. Use grease Q12055-22 or Q11369-186.

7. Insert a form/slip into the Form/Slip Printer slot. Make sure document stop is not loose (See Figures 1 & 3). Adjust document stop if it moves (See Adjusting Form/S/@ Stop in

ADJUSTMENTS).

8. Make sure right-hand edge guide is squarely and securely installed (See figure 2).

9. Make sure there are no missing or loose screws.

10. Rotate large gear to make sure printhead moves easily.

11. Make sure print drive cam bearings are in good condition (See Figure 2).

12. Insert thickness gauges to make sure gap between print bar and printhead is between .022” and .024”. Check on both ends of print bar.

13. Make sure printhead, at the square shaft and print drive cam, moves less than l/16” in and out and up and down.

14. Make sure ribbon is not snagged and ribbon track is not blocked.

15. Center printhead. Install ribbon cartridge. Make sure cartridge clicks into position. Turn large gear to make sure ribbon advances. The ribbon advances when printhead moves to far right and begins to move back to the left.

16. Replace document clamp.

17. Connect communication cable. Make sure power cord and communication cable are secure and in good condition.

18. Make sure there is no communication interference.

19. Insert form/slip into form/slip slot for self-test.

20. Plug power cord into receptacle and turn on printer power. Verify correct DIP Switch settings from self-test.

~ilbarco

MDE-2360 GSITETM Form /Slip Printer Q 1989 Gilbarw Inc. 09/21/89

Troubleshooting

Print Symptom: Faded print

Cause: Ribbon cartridge worn out

Cure: Replace ribbon cartridge (Q12055-24)

Symptom: Random dots missing or faded

Cause: Printhead/print bar gap incorrect Cure:

Adjust printhead gap

Symptom: Print smeared

Cause: Printhead dirty Cure: Clean printhead

Cause: Printhead/print bar gap incorrect

Cure:

Adjust printhead gap

Cause: Ribbon guide/printhead gap incorrect Cure: Adjust ribbon guide gap

Printer Will Not Print Transmitted Data Symptom: Printer self-tests correctly but does not print

Cause: Clamp command not given Cure:

Enter 14, #on TCRW-15 console to clear printer

~;N$: Communication connector loose, disconnected or connected incorrectly

: Connect communication connection correctly

Cause: DIP switch settings incorrect Cure: Check DIP switch settings

Cause: Connectors from Controller Logic board to mechanism PCB incorrectly connected Cure: Check connection

Cause: Ribbon cable from communication port to Controller Logic board or cable from printer to

console is defective

Cure:

Check continuity of each cable. Replace if necessary.

Cause: Controller Logic board defective

Cure:

Replace Controller Logic board (Q12055-09)

MDE-2360 GSITP Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

C5ilbarco

Unit Does Not Power Up Correctly

Symptom: Printhead sweeps continuously

Cause: 8-pin connector improperly connected on either Controller Logic board or mechanism

PCB

Cure:

Check 8-pin connector

Cause: Controller Logic board or printer mechanism defective

Cure: Run Test #l to determine defective component

Symptom: Printhead sweeps abnormally fast and then stops

Cause: Runaway D.C. motor

Cure: Power cycle unit

cure:

Replace Controller Logic board (Q12055-09)

Cause: 8-pin connector improperly connected on Controller Logic board or mechanism PCB

Cure:

Check 8-pin connector

Symptom: Printhead does not sweep

Cause: A.C. power connections loose or disconnected

Cure: Check power connections at source and printer

Cause: Fuse bad Cure: Replace fuse (Ql2055-03)

Cause: Power switch or transformer improperly installed or connected

Cure:

Check component connections

Cause: Power switch defective cure:

Remove power switch and check continuity

Cause: Fuse holder defective Cure:

Replace fuse holder (Ql2055-07)

Cause: Printhead jammed by improperly installed or defective ribbon cartridge Cure: Remove ribbon cartridge. Turn large gray gear to check for free movement of printhead.

Reassemble and run self-test

Cause: Printhead jammed by paper in mechanism or drive gear teeth Cure: Remove cause of jam, reassemble printer and run seff-test

Cause: Improper printhead/print bar gap

Cure:

Adjust printhead/print bar gap

Symptom: Prints backward and upside down.

Cause: Cable connecting printhead wire housing to Controller Logic board installed incorrectly. Cure:

Disconnect cable at Controller Logic board. Turn connector 180” and reconnect.

CRibam

MDE-2360 GSlTl?’ Form /Slip Printer Q 1989 Gilbarw Inc. 09/21/89

Printer Does Not Self-Test Properly Symptom:

Printhead sweeps on power up, printhead stops in center of print field and does not run self-test

Cause: Bottom stop sensor not covered Cure:

Make sure sensor is covered and rerun self-test

Cause: Bottom stop sensor improperly connected Cure:

Inspect sensor

Cause:

Controller Logic or printer mechanism connector improperly connected

Cure:

Remove covers and check for correct connections

Symptom:

Horizontal row(s) of dots missing on printout

Cause:

llpin connector on Controller Logic board improperly connected

Cure:

Check 14-pin connector

Cause: Printhead is damaged Cure:

Replace Printhead Assembly (Q12055-16)

Symptom:

Self-test printout is mirror image of correct printout

Cause:

14-pin connector on Controller Logic board improperly connected

Cure:

Check 14-pin connector

Document Does Not Advance Properly Symptom:

Document feed solenoid moves but document does not advance properly

Cause:

Document feed solenoid or the clamp solenoid is improperly adjusted

Cure:

If document advances when you push very hard on the center of the clamp, clamp solenoid requires adjustment. Otherwise, document feed solenoid requires adjustment.

Symptom:

Document does not advance

Cause: Document feed solenoid defective Cure:

Check document feed solenoid for continuity

Cause: Clamp solenoid defective Cure:

Check clamp solenoid for continuity

Cause:

7-pin connector from printer mechanism improperly connected on Controller Logic board

Cure:

Check connection

Cause:

8-pin connector from printer mechanism improperly connected on Controller Logic board

Cure:

Check connection

Cause: Controller Logic board defective Cure: Replace Controller Logic board (Q12055-09)

MDE-2360 GSITEW Form /Slip Printer Q 1989 Gilbarw Inc. 09/21/89

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Test #l Use a volt-ohm meter (20K ohms/volt minimum) Controller Logic board 8-pin Connector

Use a V.O.M. (+lO VDC Scale):

1. Place a (+) probe to Pin 1

2. Place a (-) probe to Pin 6

3. Turn on printer power

If V.O.M. needle fluctuates upscale, the Controller Logic board is defective. Replace Controller Logic

board. If V.O.M. needle fluctuates downscale, the printer mechanism is defective. Replace printer mechanism (01205539).

Tests #2 And #3

Use a volt-ohm meter (20K ohms/volt minimum)

Remove fuse and printer mechanism (See Printer Mechanism in REPLACEMENTS).

On Controller Logic board:

1. Disconnect 3-pin connector.

Test #2

On Transformer:

2. Measure resistance between Pin 1 and Pin 2 with V.O.M. (R x 1 Scale).

3. Measure resistance between Pin 4 and Pin 5. The resistance should measure 10 ohms.

Test #3

On Transformer:

2. Measure resistance between Pin 6 and Pin 8. Resistance should measure less than 1 ohm.

3. Place a (+) probe to Pin 10. Resistance should measure less than 1 ohm. if resistance measures more than 1 ohm, replace transformer.

C5ilbarco

MDE-2360 GSlTEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Adjustments

Purpose This section identifies the reasons for printer part adjustments and instructs you, by steps, how to adjust the following components.

l printhead and ribbon guide gap

*print drive cam bearings and printer frame gap

*form/slip stop

*clamp solenoid

*document feed solenoid *flag position

Required Tools

*Thickness Gauge

l Flag adjusting tool (Ql2055-25)

l ##2 -8” Phillips Magnetic Screwdriver

Standard screw starter and driver

l Giyptol Sealant

Before You Start

Turn off printer power and unplug power cord before adjusting any components. Failure to do so could result In death or serious iniurv.

1. Turn off printer power and unplug power cord. Disconnect communication cable.

2. Open J-Cover. Remove slide cover by sliding cover approximately 1 -l/4” toward front of printer. Carefully, lift cover off printer case.

3. Remove document clamp, ribbon cartridge, and 4110 panel by lifting from two posts (See

Figures 1 and 2).

MDE-2360 GSITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

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Adjusting Printhead And Ribbon Guide Gap

Reasons For Adjustment

*Print is light *Document does not insert in printer

Steps

To adjust printhead/print bar gap, perform Steps 1 - 10. To adjust ribbon guide/print bar gap, perform Steps 1 - 14.

Printhead

1. Loosen the two print bar mounting screws (See Figure 2).

2. Move printhead to far left by turning large gear.

3. Insert .024” thickness gauge between printhead and print bar.

4. Move print bar forward until thickness gauge contacts both print bar and printhead.

5. Secure left print bar mounting screw. Do not tighten.

6. Repeat Steps 2 - 5, moving printhead to the right and securing the right mounting screw.

7. Insert .022” thickness gauge. It should move freely. Insert the .024” thickness gauge. It should fit tightly. Test gap at both far left and far right ends.

Readjust print bar if thickness gauges do

not fit as stated.

8. Tighten the two print bar mounting screws when gap is correct.

Ribbon guide

9. Insert .017” thickness gauge between ribbon guide and print bar (See Figure 2).

Note: Loosen only one screw at a time.

10. Loosen left ribbon guide mounting screw.

11. Move ribbon guide forward until it contacts .017” thickness gauge.

12. Tighten left ribbon guide mounting screw.

13. Repeat Steps 10 - 12 loosening and tightening the right ribbon guide mounting screw.

14. Move prlnthead by turning the large gear. Be sure there is clearance between the document guide, ribbon guide and the carrier assembly (See figure 2). If there is no clearance, loosen the document guide screws.

Move document guide toward front of printer and tighten document

guide screws.

Adjusting Print Drive Cam Bearings And Printer Frame Gap

Steps

1. Remove printer mechanism (See Printer Mechanism in REPLACEMENTS).

2. Insert .OlO” notched thickness gauge between print drive cam bearings and printer mechanism frame. Insert on both ends of printer mechanism. Gauge should fit tightly.

3. Tighten six screws on printer frame if gauge does not fit tightly.

4. Insert .004” notched thickness gauge between print drive cam bearings and printer mechanism frame. Insert on both ends of printer mechanism. Gauge should fit loosely.

5. Loosen six screws on printer frame if gauge does not fit loosely.

6. Replace printer mechansim.

Gilbatzo

MDE-2360 GSITEM Form /Slip Printer 0 3989 Gilbarw Inc. 09/21/89

Adjusting Form/Slip Stop

Reasons For Adjustments

Change top margin

-Tighten form/slip stop

Steps

1. Loosen the two document stop screws (See Figure 2).

2. Move stop up or down to adjust margin.

3. Tighten the two document stop screws.

4. Perform a self-test to be sure you are satisfied with new margin.

Adjusting Clamp Solenoid

Reason For Adjustment

-Document clamp too tight or too loose.

Steps

1. Remove printer mechanism (See Printer Mechanism in REPLACEMENTS).

2. Loosen the two clamp solenoid screws (See Figure 8). The screws are on bottom frame of the printer mechanism.

3. Replace document clamp.

4. Insert a form/slip between document clamp and pressure roller. Tightly press together the rollers. Note: Do not release document clamp and pressure roller until Step 8.

5. Move solenoid to the front to increase pressure or to the back to decrease pressure.

6. Move screws into correct position.

7. Tighten screws.

8. Release document clamp and pressure roller.

9. Push solenoid armature into clamp position to test clamp operations (See Figure 8). Readjust

clamp if there is no firm pressure against the form/slip.

10. Replace printer mechanism (See Printer Mechanism in REPLACEMENTS).

Figure 8

ARMATURE

TWO CLAMP

, , , SOLENOID SCREWS

MDE-2360 GSITETN Furm /Slip Printer 0 1989 Gilhrw Inc. 09]21/89

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Adjusting Document Feed Solenoid

Reason For Adjustment

-Document roller does not turn.

Steps

1. Loosen the two document feed solenoid screws located on the side of printer mechanism frame

(See Figure 2).

2. Allow solenoid to take a relaxed position.

3. Se sure guide pin sticks through the hole on the side of the printer mechanism frame (See Figure 2). The pin should not prevent clamp armature from turning pressure roller.

4. Tighten one screw. Do not secure. Make sure screw moves in the hole.

5. Push solenoid plunger into solenoid body (See Figure 2).

Note: Do not release plunger until Step 9.

6. Turn pressure roller toward back of printer. Make sure clamp armature clears the next tooth on pressure roller. Make sure you hear a click. Continue to push plunger .015 into solenoid.

7. Move solenoid body toward pressure roller until it contacts snap ring on the plunger.

8. Tighten screws.

9. Release plunger.

10. Turn on power.

11. Insert an .015 thickness gauge between plunger snap ring and solenoid body. Insert a form/slip into form/slip slot. Make sure pressure roller turns.

12. Remove .015 thickness gauge and insert an .030 thickness gauge between plunger snap ring and solenoid body. Insert a form/slip into form/slip slot. Make sure pressure roller does not turn.

13. Apply glyptoi sealant to all solenoid mounting junctions.

Adjusting Flag Position

Figure 9

Reason For Adjustment

*To change left and right margins on the

form/slip

Steps

1. Move printhead to far right by turning the large gear.

2. Insert flag adjusting tool into

adjustment slot (See Figure 9).

To Move The Margins inward:

3. Turn both left and right flags outward.

To Move The Margins Outward:

4. Turn both left and right flags inward.

Ribbon Guide

on Guide Mounting Screws

Head Screws

After You Finish

Flag Adjusting

Tool

1. Replace document clamp, ribbon cartridge, and 4110 panel.

2. Replace slide cover and close J-cover.

3. Connect communication cable and power cord.

4. Insert a form/slip for a self-test. Plug power cord into receptacle and turn on printer power.

C5ilkmco

MDE-2360 GSITETM Form /Sfip Printer 0 1989 Gilbarw Inc. 09/21/89

Replacements

This section provides instructions for replacing parts of the printer.

Please follow guidelines below.

NOTE: Be sure to check the fuse before repairing the printer (See Figure 5). Replace fuse

(Q12055-03) if it appears to be blown.

Required Tools

l #2 - 8” Phillips Magnetic Screwdriver

Standard screw starter and driver Socket head wrench with nut driver

l Glyptol Sealant

Snap Ring Pliers (available at any auto parts store) *Needlenose Pliers

Before You Start

Turn off printer power and unplug power cord before replacing any components. Failure to do so could result in death or serious

injury.

1. Turn off printer power and unplug power cord.

2. Open J-cover. Remove slide cover by sliding cover approximately l-1/4” towards front of the printer (See Figure 7). Carefully, lift cover off printer case.

3. Remove, document clamp, ribbon cartridge, and 4110 panel by lifting it from two posts (See

Figures 7 and 2).

Printer Mechanism

Use this procedure to replace the following parts:

*printer mechanism (Q12055-01)

-Controller Logic board (Q12055-09)

*ribbon cable/communication port connector ((X2055-08) *power switch (Q12055-02) *transformer (Q12055-28)

-sensor board (Ql2055-17)

*flag assembly (Ql2055-15) *printhead assembly (Q12055-16)

-cam follower (Q12055-14)

@timing disk (Ql2055-11)

Disconnect communication cable.

l fuseholder (Ql2055-07)

*clamp solenoid (Q12055-20)

-document feed solenoid (Ql2055-19)

MDE-2360 GSITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09121189

GM3arco

Removing Printer Mechanism

1. Remove three Phillips head screws attaching printer mechanism to printer base (See Figure 70).

Save screws. Do not damage mica insulation sheet beneath if present.

Figure 10

Hc atf

Holes for screws attaching printer base IO prmrer case base to printer case

Printer Base

Holes for screws attaching printer base to

Controller

Holes for screws Holes for screws holding printer holding printer mechanism to mechanism to printer base. printer base.

Front of printer base

Holes for screws attaching printer base to printer case.

2. Unplug the two connectors on sensor board at the front of the printer mechanism (See Figure 7 7).

Do not disconnect cable on Controller Logic board.

Note: Note location of the two ground wires attachment for reconnection.

Figure 11

Brown wires

Connector to 8-pin connector on the Controller Logic Bd.

Connector to 7-pin connector on the Controller Logic Bd.

3. Unscrew and save the four screws attaching printer base to printer case (See figure 70). Save nuts from the bottom of printer case.

4. Unscrew and save two screws attaching printer base to Controller Logic board (See Figure 70).

5. Carefully, lift printer base until you can reach under printer base.

6. Disconnect the one 14-pin connector connecting the Controller Logic board to the printhead

wiring house (See Figure 72). Disconnect at Controller Logic board.

7. Carefully, remove printer mechanism.

8. Remove printer base.

CiYiilbarco MDE-2360 GSITETH Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

COntroller Logic Board

Removing Controller Logic Board

Remove printer mechanism (See Printer Mechanism). Remove power switch (See Power Switch).

Disconnect the following connectors from Controller Logic board (See Figure 72):

*transformer a(2) printer mechanism %ommunication ribbon cable

Lift Controller Logic board from two posts at rear of printer. Slide board from under the two tabs at front of printer. Remove board from printer.

Replacing Controller Logic Board

Slide new Controller Logic board (Q12055-09) under the two tabs and lower board onto the two posts.

Note: Make sure connector wires lead from the connectors as illustrated (See Rgure 72).

Figure 12

To Wire Housing Assembly

W-pin)

To Transformer

(Win)

Front of Board

To Communication

Port

(Ribbon Cable)

To Printer Mechanism

V-pin)

2. Reconnect four connectors into Controller Logic board (See figure 72).

3. Reinstall power switch.

4. Replace printer mechanism (See Printer Mechanism).

MDE-2360 G-SW Form /Slip Printer (d, 1989 Gilbarco Inc. 09/21/89

Giilbam

Replacing Printer Mechanism

Reverse the above steps to replace the new printer mechanism (Q12055-01). Note: Make sure the two ground wires are installed. Make sure the printer mechanism is insulated

from the chassis. Make sure white tab on printhead wire-housing cable is reattached (See

Figure 7 7).

Power Switch

Removing Power Switch

1. Remove printer mechanism (See Printer Mechanism).

2. Disconnect two power switch two-wire connectors (See Figure 73).

3. Squeeze the two tabs to remove the power switch (See figure 73).

Replacing Power Switch

1. Push new power switch (Q12055-02) into power switch location. Make sure it pops into place.

2. Connect the two power switch two-wire connectors. Wire order is not important.

3. Replace printer mechanism (See Printer Mechanism).

Figure 13

Power Switch

Tab

0 Wire Connectors

~ilbam

MDE-2360 GSP Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Ribbon Cable And Communication Port Connector

Removing Ribbon Cable And Communication Port Connector

1. Remove printer mechanism (See Printer Mechanism).

2. Disconnect communication port connector (ribbon cable) from Controller Logic board

(See figure 72).

3. Remove and save two nuts connecting the 25-pin connector to printer case. The nuts are on the back of printer case (See F@~re 74).

4. Remove cable.

5. Remove and save ferrite bead.

Replacing Ribbon Cable And Communication Port Connector

1. Place ferrite bead on new ribbon cable (Ql2055-08).

2. Connect 25pin connector to printer case.

Align connector with the No. 1 pin (See Figure 74).

3. Apply glyptoi sealant to screw threads.

Note: it is acceptable to bend the ribbon cable while connecting it to the board.

Figure 14

COWIJNICATION

PoRTcoNNEcToR

NOTICE Do not crimp cable. Do not install printer mechanism if cable Is crimped. Crimping may cause printer damage.

4. Connect new ribbon cable to the Controller Logic board. Make sure there are no twists in the cable.

5. Replace printer mechanism (See Printer Mechanism).

MDE-2360 GSITFV Form /Slip Printer 0 1989 Gilbarm Inc. 09121189

Gilbarco

Transformer

Figure 15

Removing Transformer

1. Remove printer mechanism (See Printer Mechanism).

2. Disconnect transformer cable on Controller Logic board (See Figure 72).

3. Disconnect blue and orange wires connecting transformer to power cord and power switch (See Figure 75).

4. Remove and save two bolts and washers

attaching transformer to printer case. The

ground wire disconnects.

5. Remove transformer.

Replacing The Transformer

1. Place new transformer (Q12055-28) into printer case.

2. Replace and tighten two bolts. Make sure ground wire is attached.

3. Connect blue wire, from left transformer terminal, to power cord and orange wire, from right transformer terminal, to power

switch (See Figure 15).

4. Connect transformer cable to Controller

Logic board.

5. Replace printer mechanism.

AC POWER

TRANSFORMER

3-Pin Connector

to Controller Bd.

Blue-to-Power

Cord

Orange-to-Power

Switch

Sensor

Figure 16

Removing Sensor

1. Remove and save screw and washer attaching sensor to document stop

(See Figure 1 s) .

2. Disconnect connector from sensor. Discard sensor.

Replacing Sensor

1. Connect cable connector to new sensor &x2055-29).

2. Use screw and washer to attach sensor to document stop.

Sensor Screw

Document St0

Sensor’

Giilbarco

MDE-2360 GSITEm Form /.SJip Printer 0 1989 Gilbarw Inc. 09/21/89

Sensor Board

Figure 17

Removing Sensor Board

1. Remove printer mechanism

(See Printer Mechanism).

2. Disconnect four connectors from sensor board (See Figure 78).

3. Unscrew and save three Phillips head screws washers from beneath printer mechanism (See Figure 77). The screws attach sensor board to printer mechanism.

4. Move printhead to far right side of printer by

turning large gear.

5. Carefully, slide board from printer

mechanism. Discard board.

Replacing Sensor Board

1. Slide new sensor board (Q12055-17) into

correct position. Be careful not to damage timing disk. Make sure cables on right side of printer mechanism are under sensor board and connector hang off front of mechanism.

2. Attach board using three screws.

3. Reconnect four connectors as previously connected (See Figure 78).

4. Replace printer mechanism.

Bottom of Printer, BASE

-3

0’

Phillips Screws 3)

Attaching Sensor

$0 ard

to Printer Mechaniim

Figure 18

F%ir&r Motor

Timing Disk

Remoiing Timing Disk

1. Remove sensor board (See Sensor Board).

2. Use snap ring pliers to remove timing disk clip (See Figure 78). Save clip.

3. Remove and discard timing disk.

Replacing Timing Disk

1. Place new timing disk ((X2055-1 1) into timing disk location (See Figure 78).

2. Replace timing disk clip. 3 Replace sensor board.

MDE-2360 GSlTFa Form /Slip hinter 8 1989 Gilhrw Inc. 09/21/89

Flag Assembly

Removing Flag Assembly

1. Remove printer mechanism (See Printer Mechanism).

2. Remove and save two Phillips head screws from flag assembly (See Figure 9).

3. Remove and discard flag assembly.

Replacing Flag Assembly

1. Place new flag assembly (Ql205515) into flag assembly location. Top of assembly fits behind printhead wiring house.

2. Use two screws to attach flag assembly to printhead wiring house.

3. Replace printer mechanism.

4. Adjust flag assembly if necessary (See Adjusting Flag Position in ADJUSTMENTS).

Printhead Assembly

Removing Printhead Assembly

1. Remove printer mechanism (See Printer Mechanism).

2. Unscrew and save two ribbon guide mounting screws and washers (See Figure 79).

3. Remove and discard printhead assembly.

Replacing Printhead Assembly

1. Place new printhead assembly (Ql2055-16) into carrier assembly.

2. Use two ribbon guide mounting screws and washers to attach printhead assembly to carrier assembly.

3. -Replace printer mechanism.

4. Adjust printhead and ribbon guide gap if necessary (See Adjusting Printhead and Ribbon Guide

Gap in ADJUSTMENTS).

Figure 19

Cam Follower

Removing Cam Follower

1. Remove printhead assembly

(See Prinfhead Assemblfl .

2. Turn large gear until cam follower pops out of position. Remove and discard cam follower

(See Figure 2 and 19).

Replacing Cam Follower

1. Place new cam follower (Ql2055-14) in carrier assembly. Turn cam follower until it falls in flat position.

2. Replace printhead assembly.

3. Adjust printhead and ribbon guide gap if necessary (See Adjusting Printhead and

Ribbon Guide Gap in ADJUSTMENTS).

Carrier Assembly

@Warn

MDE-2360 GSlTEM Form /SJip Printer 0 1989 Gilbarw Inc. 09/21/89

Fuseholder

Removing Fuseholder

1. Remove fuse.

Figure 20

2. Remove printer mechanism

(See Printer Mechanism).

Fuseholder Nut

3. Disconnect two spade lugs from fuseholder tabs.

4. Use needlenose pliers to remove fuseholder nut (See Figure 20). Save nut.

5. Pull fuseholder out of the back of printer case.

Replacing Fuseholder

1. Place new fuseholder (Ql2055-07) through back of printer case. Make sure longer fuseholder

tab is on the bottom (See Figure 20).

2. Replace and tighten fuseholder nut.

3. Connect (brown) spade lug, from power cord, to bottom tab. Connect (purple) spade lug, from

power switch, to top tab (See Figure 20).

4. Replace printer mechanism.

5. Replace fuse.

To Power Cord

Clamp Solenoid

Removing Clamp Solenoid

1. Remove printer mechanism

(See Printer Mechanism).

2. Disconnect clamp solenoid’s 2-pin connector from sensor board (See Figure 78).

3. Remove and save two solenoid screws

(See Figure 77).

4. Remove clamp solenoid.

Replacing Clamp Solenoid

1. Place clamp solenoid (Ql2055-20) into correct position. Armature should be under clamp. Solenoid should sit on top of metal block and sensor board (See Figure 78).

2. Replace two solenoid screws.

3. Reconnect solenoid connector to sensor board

(See Figure 78).

4. Adjust clamp solenoid if necessary

(See Adjusting Clamp Solenoid in

ADJUSTMENTS).

5. Replace printer mechanism.

MDE-2360 GSIi”E* Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

Gilbam

Document Feed Solenoid Removing Document Feed Solenoid

1. Remove printer mechanism (See Printer Mechanism).

2. Remove sensor board (See Sensor Board).

3. Remove and save two document feed solenoid screws and washers from side of printer mechanism frame (See Figure 2).

4. Remove 2-pin connector from document feed solenoid cable. Note: Note how cable is routed

for replacement.

5. Remove document feed solenoid.

Replacing Document Feed Solenoid

1. Remove 2-pin connector from new document feed solenoid cable (Q12055-19).

2. Place solenoid into correct position against side of printer mechanism (See Figure 2).

3. Use two screws and washers to attach solenoid.

4. Route solenoid cable as routed before.

5. Replace sensor board.

6. Adjust document feed solenoid if necessary (See Adjusting Document Feed Solenoid in

ADJUSTMENTS).

7. Replace printer mechanism.

After You Finish

1. Replace document clamp, ribbon cartridge, and 4110 panel.

2. Replace slide cover and close J-cover.

3. Reconnect communication cable.

4. insert a form/slip for a self-test. Plug power cord into receptacle and turn on printer power.

Gilbarn

MDE-2360 GSITEm Form /Slip Printer 0 1989 Gilbarw Inc. 09/21/89

‘*

MDE-2360 G-SITEm Form /Slip Printer 0 1989 Gilbarco Inc. 09/21/89

Giilbarco

Recommended Spare Parts

DESCRIPTION PART NUMBER

Printer Mechanism

Q12055-01

Power Switch

Q12055-02 Fuse (2 amp. 115 VAC) Q12055-03’ Housing Foot Pad 012055-04 Harness Assemblies

7 Pin to Control Logic Board Q12055-05

8 Pin to Control Logic Board Q12055-06 Fuseholder Assembly Q12055-07 Ribbon Cable/Connector

Q12055-08 Control Logic Board Q12055-09* EPROM Programmed

Q12055-10

Timing Disk

Q12055-11

Cam Follower

Q12055-14 Flag Assembly Q12055-15 Printhead Assembly

Q12055-16*

Sensor Board Q12055-17” Sensor Board Harness Q12055-18

Document Feed Solenoid Q12055-19

Clamp Solenoid Q12055-20 Grease Q12055-22* or

Q11369-187 (for cam drive)

and Q11369-186 (gears)

Oil

Q12055-23* or 011369-185

Ribbon Cartridge Q12055-24 Flag Adjusting Tool Q12055-25

0.004” Notched Thickness Gauge

Ql2055-26

0.010” Notched Thickness Gauge Q12055-27 Sensor

Q12055-29*

Transformer Assembly Ql2055-28*

* This parts are included in K93346 Form/Slip Printer Stock-Up Parts Kit.

EWarco

MDE-2360 GSITEm Form /Slip Printer 0 1989 Gilbarcn Inc. 09/21/89

MDE-2360

GSITP Form Slip Printer 0 1989 Gilbarco Inc. 09/21/89

Gilbarco MDE-2360 Installation And Service Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual