Gigaset Communications S67H, S675IP User Manual
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / overview.fm / 30.04.2009
The handset at a glance
The handset at a glance
18
17
16
15
14
13
12
11
10
9
8
Handset keys
1 Display in idle status (example)
2 Charge status of the batteries
e V U (1/3 charged to fully charged)
= flashes: battery almost empty
e V U flashes: battery charging
3 Display keys (
4 Message key
Opens Calls and Message lists
Flashes: new message, new call or new
firmware/new provider profile available
5 End Call key, On/Off key
End call, cancel function, go back one menu
level (press briefly), back to idle status (press
and hold), activate/deactivate handset
(press and hold in idle status)
нÃV
INT 1
01/ 15 /2009 19:45
Phone IP
£ Page 35)
6 Pound key (#)
Keypad lock on/off (press and hold)
(
£ Page 37)
Switch between upper/lower case letters
and digits for text input (
7 Quick list key (not for VoIP)
Open Quick list
8 Microphone
9 Flash key
1
2
3
4
5
Fixed line network:
Enter flash (press briefly)
Enter pause (press and hold)
VoIP: enter flash (adjustable,
10 Asterisk key (*)
Idle status: ringers on/off (press and hold)
Fixed line network: switch between dial
pulsing/tone dialing
Editor: open table with special characters
11 Key 1 (press and hold)
Call network mailbox or answering machine
12 Connection socket for headset
(
£ Page 32)
13 Tal k key
Answer call, open Last Number Redial list
(press briefly in idle status), select connection type and start dialing (press briefly/
press and hold after entering the number,
£ Page 203)
£ Page 175)
£ Page 45)
14 Speaker key
Switch between speaker/earpiece modes
Lights up: speaker activated
Flashes: incoming call
6
7
15 Control key (
16 Eco mode activated (
17 Signal strength
Ò Ñ i (low to high)
| flashes: no reception
18 Answering machine icon
Answering machine switched on;
Flashes: Answering machine is recording a
message or is being operated by another
internal party
£ Page 34)
£ Page 109)
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Version 8, 03.09.2008
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / overview.fm / 30.04.2009
Overview of display icons
Overview of display icons
=eVU
Charge status of the batteries (empty to fully charged)
= (flashes)
Batteries almost empty
e V U (flashes)
Charging
Ò Ñ i Ð
Reception signal strength between the base station and the handset (low to
high)
| (flashes)
No reception signal between the base station and the handset
½ Eco mode switched on
à In header:
Solid: Base station answering machine is switched on
Flashes: Answering machine is recording a message or is being operated
Otherwise:
New message on a network mailbox or the local answering machine
Å Incoming call (ringer icon)
Á New call in the Calls list
À New message in Messenger or E-mail list
Ø Keypad lock activated
Ú Ringer deactivated
º
¼ Alarm clock set
Alert tone switched on
The base station at a glance
Base station key
1 Paging key
Lights up:
LAN connection active (phone is connected to
router)
Flashes:
data transfer to LAN connection
Press briefly:
Start paging (
1
2
Version 8, 03.09.2008
on handset
Press and hold:
Set base station to registration mode
(
£ Page 113)
£ Page 114), display IP address
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / S675-S685-IP_Lang_BAIVZ.fm / 30.04.2009
Contents
The handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview of display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The base station at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Gigaset S675 IP – more than just making calls . . . . . . . . . . . . . . . 9
VoIP – making calls via the Internet . . . . . . . . . . . . . . . . . . . . . . . 10
Gigaset HDSP – telephony with brilliant sound quality . . . . . . . 11
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making settings for VoIP telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the belt clip and headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
What would you like to do next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Correcting text entry errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reverting to idle status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Menu trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Phone menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making calls with VoIP and the fixed line network . . . . . . . . . . 45
Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using speaker mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Deactivating your handset's microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contents
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Contents
VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Opening the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Searching for subscribers in the Gigaset.net directory . . . . . . . . . . . . . . . . . 56
Managing your own entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Calling a Gigaset.net subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Making calls via network services . . . . . . . . . . . . . . . . . . . . . . . . 60
Blocking your caller ID – Anonymous calling . . . . . . . . . . . . . . . . . . . . . . . . 60
Further network services in the fixed line network . . . . . . . . . . . . . . . . . . . 61
Further network services for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using the Last Number Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Opening lists with the Message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using directories and Quick list . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Handset directory/Quick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting up Cost-effective calling . . . . . . . . . . . . . . . . . . . . . . . . . 76
Managing E-mails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Opening the Incoming Mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reading e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Deleting e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using the Instant Messenger (IM) . . . . . . . . . . . . . . . . . . . . . . . . 81
Establishing a connection, going online . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Changing/checking your personal status, going offline . . . . . . . . . . . . . . . . 83
Opening the Buddy list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Writing and sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Calling a buddy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Self-help with errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Info Center – with the handset always online . . . . . . . . . . . . . . 91
Starting Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . . 91
Registering for personalized info services . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Displaying information from the Internet as a screensaver . . . . . . . . . . . . . 95
Operating the base station answering machine . . . . . . . . . . . . 96
Using the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Activating/deactivating call screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Setting up the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring the answering machine for fast access . . . . . . . . . . . . . . . . . . 104
Operating remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Activating/deactivating the network mailbox, entering numbers . . . . . . . 106
Configuring the (network) mailbox for fast access . . . . . . . . . . . . . . . . . . . 107
Listening to messages on the network mailbox . . . . . . . . . . . . . . . . . . . . . 108
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ECO DECT: Conserving energy . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Setting an appointment (calendar) . . . . . . . . . . . . . . . . . . . . . . 110
Saving an appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Managing appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Deactivating or answering an appointment reminder . . . . . . . . . . . . . . . . 111
Displaying missed appointments, anniversaries . . . . . . . . . . . . . . . . . . . . . 111
Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Activating/deactivating and setting the alarm clock . . . . . . . . . . . . . . . . . . 112
Deactivating the wake-up call/repeating after a pause (snooze mode) . . . 112
Using multiples handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Locating a handset ("paging") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Changing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Changing a handset's internal number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Changing the name of a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Using a handset as a room monitor . . . . . . . . . . . . . . . . . . . . . . 118
Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Setting the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Setting the display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Quickly accessing functions and numbers . . . . . . . . . . . . . . . . . . . . . . . . . 124
Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Changing the speaker/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Changing ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Managing My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Setting your own area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Restoring the handset default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Setting the base station via the handset . . . . . . . . . . . . . . . . . . 132
Protecting against unauthorized access . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Restoring the base station to the factory settings . . . . . . . . . . . . . . . . . . . 133
Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Setting default connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Entering local and extra area codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updating the base station firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Contents
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Contents
Making VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using the connection assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Changing settings without the connection assistant . . . . . . . . . . . . . . . . . 137
Setting the phone's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Activating/deactivating the display of VoIP status messages . . . . . . . . . . . 140
Checking the base station MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Operating the base station on the PABX . . . . . . . . . . . . . . . . . . 141
Changing the dialing mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Setting Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Setting access codes (external line prefixes) . . . . . . . . . . . . . . . . . . . . . . . 142
Setting pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Switching temporarily to tone dialing (DTMF) . . . . . . . . . . . . . . . . . . . . . . 143
Setting the phone with the PC . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . 144
Logging in, setting the Web configurator language . . . . . . . . . . . . . . . . . . 146
Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Using the Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Navigation area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Working area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Opening Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting the phone with the Web configurator . . . . . . . . . . . . . . . . . . . . . . 150
Configuring the IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Configuring telephone connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Optimizing voice quality for VoIP connections . . . . . . . . . . . . . . . . . . . . . . 163
Setting the telephone's default connection . . . . . . . . . . . . . . . . . . . . . . . . 167
Activating the fixed line network connection as an alternate connection . 168
Assigning send and receive numbers to handsets . . . . . . . . . . . . . . . . . . . 168
Assigning receive numbers to the answering machine . . . . . . . . . . . . . . . 170
Activating Call Forwarding for VoIP connections . . . . . . . . . . . . . . . . . . . . 170
Entering your own area code, activating/deactivating an automatic area code
for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Defining dialing plans – cost control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Activating/deactivating network mailbox, entering numbers . . . . . . . . . . 174
Setting DTMF signaling for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Defining Flash key functions for VoIP (hook flash) . . . . . . . . . . . . . . . . . . . 175
Configuring call forwarding via VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Defining local communication ports for VoIP . . . . . . . . . . . . . . . . . . . . . . . 177
Saving messenger access data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Configuring incoming e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Configuring info services/activating idle display . . . . . . . . . . . . . . . . . . . . . 181
Changing internal handset numbers and names . . . . . . . . . . . . . . . . . . . . 182
Transferring handset directories to/from the PC . . . . . . . . . . . . . . . . . . . . . 183
Activating VoIP status message display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Starting a firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
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Activating/deactivating the automatic version check . . . . . . . . . . . . . . . . . 187
Copying the date/time from time server . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Querying the phone status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Getting help with your phone . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Using VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Protecting our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Our environmental mission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Industry Canada Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
FCC / ACTA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
End-user limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Gigaset S675 IP – free software . . . . . . . . . . . . . . . . . . . . . . . . . 215
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Mounting the charging cradle to the wall . . . . . . . . . . . . . . . . . 250
Mounting the base station to the wall . . . . . . . . . . . . . . . . . . . 250
Contents
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Safety precautions
Safety precautions
Warning
Be sure to read this user guide and the safety precautions before using your telephone.
Explain their content and the potential hazards associated with using the telephone to
your children.
Use only the power adapter supplied, as indicated on the underside of the base
$
station or charging cradle.
Use only the recommended, rechargeable batteries (
conventional (non-rechargeable) batteries or other types of batteries could
result in significant health risks and personal injury. Do not charge the handset
in the charging unit or base station while the headset is connected.
Using your telephone may affect nearby medical equipment. Be aware of the
technical conditions in your particular environment, e.g. doctor's surgery.
Do not hold the rear of the handset to your ear when it is ringing or when the
speaker function is activated. Otherwise you risk serious and permanent damage to your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station or charging cradle in bathrooms or shower rooms.
The handset, base station and charging cradle are not waterproof
£ Page 200).
(
Do not use the phone in environments with a potential explosion hazard,
e.g. paint shops.
ƒ
When the keypad lock is active, you cannot call emergency numbers!
If you give your phone to a third party, make sure you also give them the user
guide.
Remove faulty base stations from use, as they could interfere with other wireless services.
Warning
£ Page 200). Using
Please note
Not all of the functions described in this user guide are available in all countries.
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Gigaset S675 IP – more than just making calls
Gigaset S675 IP – more than just making calls
You can use your phone to make calls both via the fixed line network and also
(cost effectively) via the Internet (VoIP) without a PC.
Your phone can do much more:
u Make calls with brilliant sound quality using High Definition Sound
Performance (HDSP) for either internal calls or calls made via VoIP
£ Page 11) – for internal calls or calls via VoIP.
(
u A simple press of a button each time you make a call indicates whether you
want to call via the fixed line network or the Internet (
u Register up to six hand sets on your ba se s tation. Wit h your b ase sta tion , you
can simultaneously conduct two calls via VoIP and one call via the fixed line
network.
u Multiline: Create up to six VoIP accounts with different VoIP providers.
Together with your fixed line number and the Gigaset.net number, your
phone can then be reached via up to eight different phone numbers.
u Assign each handset its own VoIP number as a send and receive number. If
a member of your family is called on their VoIP number, only their handset
will ring (£ Page 168).
u You can also use the VoIP accounts with different providers for cost control
purposes. When dialing, specify the VoIP connection/VoIP account that you
want to use for its lower rates (
u Setting dialing plans for phone numbers or area codes enables you to
automate the selection of the most cost-effective VoIP connection
£ Page 172).
(
u Specify the phone numbers for which the answering machine will accept
£ Page 170).
calls (
u Use Gigaset.net for VoIP calls. Connect your phone to the electrical power
supply and the Internet and enjoy free phone calls on Gigaset.net – without
making any further settings (
u Configure the phone connection for VoIP without a PC. Your phone's con-
nection assistant downloads general data about your VoIP provider from the
Internet and guides you through entering your personal data (VoIP/SIP
account). This makes it easy for you to start using VoIP (
u If necessary, make any further VoIP settings on a PC. The phone features a
Web interface (Web configurator) that can be accessed via your PC's Web
browser (
u Use instant messaging on your handset. Go online and see which of your
messenger contacts (buddies) are also online. Exchange messages with
your buddies, or just call them (
already been set up for you on the Gigaset.net Jabber server (
u Obtain information about new e-mail messages in your mailbox from your
phone without using a PC (
unwanted e-mail messages from your mailbox.
£ Page 144).
£ Page 47).
£ Page 54).
£ Page 81). A free messenger account has
£ Page 77). Use your handset to delete
£ Page 45).
£ Page 24).
£ Page 180).
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VoIP – making calls via the Internet
u Make sure your phone is always up-to-date. Keep yourself informed about
firmware updates on the Internet and download them onto your phone
£ Page 136).
(
u Reduce your phone's transmission power by switching on Eco Mode
£ Page 109).
(
Your Gigaset S675 IP has a protected operating system that offers increased security
against viruses from the Internet.
Have fun using your new phone!
VoIP – making calls via the Internet
With VoIP (Voice over Internet Protocol), your calls are not made via a fixed con-
nection as with the telephone network, but rather they are transmitted via the
Internet in the form of data packets.
You can take advantage of all the benefits of VoIP with your phone:
u You can make cost-effective calls in high voice quality with callers on the
Internet, the fixed line network or the cell phone network.
u VoIP providers will give you personal numbers, with which you can be
reached from the Internet, the fixed line network and any cell phone network.
To use VoIP, you need:
u A broadband Internet connection (e.g. DSL) with flat rate (recommended)
or volume-based price.
u Internet access, i.e. you need a router that will connect your phone to the
Internet.
You can find a list of recommended routers on the Internet at:
www.gigaset.com/customercare
From here, go to the FAQ page and select your Gigaset-IP phone. Search for
"Router", for example.
u Access the services of a VoIP provider. You can open up to six accounts with
different VoIP providers.
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Gigaset HDSP – telephony with brilliant sound quality
Gigaset HDSP – telephony with brilliant sound quality
Your Gigaset IP phone supports the broadband codec
G.722. With your base station and the corresponding
handset, you can make calls via VoIP with brilliant sound
quality (High Definition Sound Performance).
If you register further broadband-capable handsets
(e.g. Gigaset S67H, S68H or SL37H) with your base station, internal calls between these handsets will also be conducted via broadband.
Prerequisites for broadband connections to your base station are:
u For internal calls:
Both handsets are broadband-capable, i.e. both of them support
codec G.722.
u For external calls via VoIP:
– You make the call from a broadband-capable handset.
– You have selected codec G.722 for outgoing calls (
– Your VoIP provider supports broadband connections.
– The recipient's phone supports codec G.722 and accepts broadband con-
nections.
£ Page 163).
Please note
The VoIP service Gigaset.net (£ Page 54) supports broadband connections.
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First steps
First steps
Checking the package contents
5
134
6
7
2
8
10
11
9
§§1§§ one Gigaset S675 IP base station
§§2§§ one power adapter for connecting the base station to the electrical power supply
§§3§§ one phone cord for connecting the base station to the fixed line network
§§4§§ one Ethernet (LAN) cable for connecting the base station to the router (LAN/Internet)
§§5§§ one Gigaset S67H handset
§§6§§ two batteries for the handset (uncharged)
§§7§§ one battery compartment cover for the handset
§§8§§ one handset charging cradle
§§9§§ one power adapter for connecting the charging cradle to the electrical power supply
§§10§§ one belt clip for the handset
§§11§§ one quick guide and a CD containing this user guide
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Firmware updates
This user guide describes the basic functions from firmware version 179.
Whenever there are new or improved functions for your Gigaset S675, base station
firmware updates are made available for you to download to your telephone
£ Page 136). If this results in operational changes to your phone, a new version of this
(
user guide or the necessary amendments is published on the Internet at
www.gigaset.com
Select "Gigaset S675 IP" to open the relevant product page for your phone, where you will
find a link to the user guide.
For information on finding the current firmware version of your base station,
(using the Web configurator) or
£ Page 197 (during an external call).
First steps
£ Page 189
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First steps
Setting up the handset for use
The display is protected by a plastic film. Please remove the protective film!
Inserting the batteries and closing the battery cover
Warning
Use only the recommended, rechargeable batteries (£Page 200). Using conventional (non-rechargeable) batteries or other types of batteries could result
in significant health risks and personal injury. For example, the outer casing of
the batteries could be destroyed or the batteries could explode. The phone
could also malfunction or be damaged as a result of using batteries that are not
of the recommended type.
¤ Insert the batteries with the polarity
in the correct direction.
The polarity is indicated in/on the
battery compartment.
The handset is activated automatically.
You will hear a confirmation tone.
¤ First align the notches on the
side of the battery cover with
the lugs on the inside of the
casing.
¤ Then press the cover until it
clicks into place.
¤ To open the battery cover, for
instance to replace the batteries,
remove the belt clip (if
attached). Insert a coin into the
cavity on the casing, then pull
the battery cover in an upward
direction.
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Connecting the charging cradle
The charging cradle is designed to be operated in enclosed, dry areas at temperatures ranging from +41°F to +113°F.
2
¤ Connect the empty plug from the
1
power adapter 1.
¤ Plug the electrical adapter into
the plug socket 2.
To disconnect the plug from the charging
cradle, press the release button 1 and disconnect the plug 2.
First steps
2
1
¤ To charge the batteries, leave the handset in the charging cradle.
Please note
u Only place the handset in the charging cradle for which it is intended.
u If the handset has turned itself off because the batteries are empty and is
then placed in the charging cradle, it will turn itself on automatically.
For information on attaching the charging cradle to the wall,
If you have any questions or problems £ Page 190.
£ Page 250.
Initial charging and discharging of the batteries
¤ Place the handset in the charging cradle and wait until the
batteries are fully charged (approx. 10 hours).
If the handset is switched on, battery charging is indicated
in the top right of the display by the flashing battery icon
e.
10 h
¤ Remove the handset from the charging cradle and do not replace it until the
batteries are fully discharged.
The charge status is displayed in the idle display.
= e V U (empty to full) = flashes, the batteries are almost empty.
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First steps
After the first battery charge and discharge, you may place your handset in the
charging cradle after every call.
Warning
u Always repeat the charging and discharging procedure if you remove the
batteries from the handset and reinsert them.
u The batteries may warm up during charging.
This is not dangerous.
u After a while, the charge capacity of the batteries will decrease for technical
reasons.
Setting the date and time
The date and time must be set to have the correct time for incoming calls and
to use the alarm clock and calendar.
Please note
The address of a time server on the Internet is stored on your telephone. The
date and time are taken from this time server provided that the base station is
connected to the Internet and synchronization with the time server is acti-
(£ Page 187). Manual settings are overwritten in this case.
vated
If the date and time have not yet been set on the phone, the Display key
is displayed.
Setting up manually:
¤ Press the key below §Time§ (right Display
?Time
Date/Time
Date:
[02/ 01/ 2007]
Time:
00:00 am
Time Mode:
12 h
Ý Save
key) on the display screen.
You will see the following display screen for
multiple line input. Each active line is marked
with [...].
¤ Overwrite the date currently displayed:
enter the month, day and year (8 digits)
via the keypad, e.g. Q 22
2 Q Q Ofor 1/ 22 /2009.
§Time§
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¤ Press the bottom of the Control key s to
switch to the line for entering the time.
Date/Time
Date:
02/ 01/ 2007
Time:
[ 00:00 ] am
Time Mode:
12 h
am/pm Save
¤ Overwrite the time currently displayed:
enter hours and minutes (4 digits) via the
keypad, e.g. Q M 5for 7:15.
If necessary, use the Control key to swap
between fields.
¤ If necessary, press the left Display key
§am/pm§ to switch between am and pm.
First steps
07:15 pm
Time Mode:
f
g
12 h
am/pm Save
¤ Press the bottom of the Control key s to
switch to the next line for setting the time
mode.
¤ Press the Control key r once on the left
or right to switch from 12 h mode to 24 h
mode.
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First steps
Date/Time
Date:
02/ 01/ 2007
Time:
19:15
Time Mode:
f
g
24 h
Ý Save
¤ Press the right Display key §Save§ to save the
date and time settings.
Saved
You will hear a confirmation tone.
The date and time are shown in the handset's idle display mode (£ Page 1).
Registering the handset to the base station
Your handset is registered to the base station by default.
For information on how to register additional handsets with the base station
and make free internal calls, see Page 113.
The display shows Saved.
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Installing the base station
The base station is designed for use in closed, dry rooms with a temperature
range of +41°F to +113°F.
¤ Set or hang the base station up at a central location in your house or apart-
ment.
Please note
Consider the range of the base station.
This is up to 328 yards in unobstructed outdoor areas and up to 54 yards inside
buildings. The range is reduced when eco mode is activated (
The phone's feet do not usually leave any marks on surfaces. However, due to
the multitude of different varnishes and polishes used on today's furnishings,
the occurrence of marks on the surfaces cannot be completely ruled out.
For information on mounting the base station on the wall, see Page 250.
Warning
u Never expose the telephone to any of the following: heat sources, direct
sunlight or other electrical appliances.
u Protect your Gigaset from moisture, dust, corrosive liquids and fumes.
First steps
£ Page 109).
Connecting the base station
To make calls with your phone via the fixed line network and via VoIP, you
must connect the base station to the fixed line network and the Internet,
£ Figure 1.
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First steps
§§4§§
§§3§§
§§1§§
§§2§§
Figure 1 Connecting the phone to the fixed line network and the Internet
Follow the steps in the order given below:
§§1§§ Connect the phone cord and power lead to the base station.
§§2§§ Connect the base station to the fixed line network and the electrical power
supply.
§§3§§ To connect the base station to the Internet, first connect the base station to
the router
(connection via router and modem or via router with integrated modem).
§§4§§ Connect the PC and router (optional) – for advanced configuration of the
base station (
£ Page 144).
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1. Connect the phone cord and power lead to the base station
2
1
3
§§1§§ Insert the phone cord into the lower connection socket at the rear of the
base station.
§§2§§ Insert the power lead of the power adapter into the upper connection socket
at the rear of the base station.
§§3§§ Push both cables into the appropriate cable channels.
First steps
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First steps
2. Connect the base station to the fixed line network and the electrical power supply
§§2§§
§§1§§ Insert the phone cord into the fixed line network connection socket.
§§2§§ Then insert the power adapter into the electrical socket.
u Keep the power adapter plugged in at all times for operation, as the phone
u Use only the power adapter and phone cord supplied. Pin connections on
You can now use your phone to make calls via the fixed line network and can
be reached on your fixed line number.
By default, the answering machine is switched on in answer and record mode
with a pre-recorded announcement (
§§1§§
Warning
does not work without an electrical power connection.
telephone cords can vary (pin connections
£ Page 202).
£ Page 96).
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3. Connect the base station to the router (Internet)
For Internet access you need a router connected to the Internet via a modem
(this may be integrated in the router).
§§2§§
§§1§§
§§1§§ Connect an Ethernet cable plug into the LAN port at the side of the base sta-
tion.
§§2§§ Then insert the other end of the Ethernet cable plug into a LAN port on the
router.
As soon as the cable connecting the phone and router is plugged in and the
router is activated, the key lights up on the front of the base station (Paging
key).
First steps
You are now ready to establish VoIP connections within Gigaset.net
£ Page 54).
(
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First steps
Making settings for VoIP telephony
Before you can use the Internet (VoIP) to phone any other numbers on the
Internet, the fixed line network or the cellular phone network, you need the
services of a VoIP provider who supports the VoIP SIP standard.
Prerequisite: You have registered with such a VoIP provider (e.g. via your PC)
and set up at least one VoIP account.
To use VoIP, you need to enter the access data for your VoIP account. You will
receive all the necessary data from your VoIP provider. This will include:
u Your user name (if requested by the VoIP provider) is the user identification
(Caller ID) for your account, which is often identical to your phone number
u Your authentication name or login ID
u The (login) password registered with the VoIP provider
u General settings for your VoIP provider (server addresses, etc.)
Your phone connection assistant can help you make these entries.
Automatic configuration:
If your provider supports "automatic configuration", you will receive an "auto-configuration code" from your provider instead of an authentication name and password.
Configure VoIP using the auto-configuration code via the base station Web configurator.
Starting the connection assistant
Prerequisite: The base station is connected to the electrical power supply and
a router. Your router is connected to the Internet (
Please note
Your phone is preconfigured for dynamic assignment of the IP address. In
order for your router to "recognize" the phone, dynamic IP address assignment
must also be activated on the router, i.e. the router's DHCP server must be activated.
If the DHCP server cannot or should not be activated, you must first assign a
fixed IP address to the phone. For further information, see Page 139.
As soon as the handset battery is sufficiently
charged, the Message key fon the handset will flash (approx. 20 minutes after you
have put the handset in the charging cradle).
£ Page 23).
¤ Press the Message key f.
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First steps
Connection Assist.
Start wizard
for entry of VoIP
connection data?
No Yes
New firmware available appears in the display.
New/improved firmware is available for your phone on the Internet. First perform an automatic update of the firmware (
has been completed (after approx. 3 minutes) the handset's idle display
appears again and the Message key f flashes. If you press f, the display
shown in the picture above appears and you can start the connection assistant.
Please note
To protect your phone and its system settings from unauthorized access,
please define a 4-digit number code (system PIN) known only to yourself. This
code must be entered before you can register/de-register handsets or alter
your phone's VoIP or LAN settings.
The default system PIN is 0000 (4 x zero). For further information, see
Page 132.
You will see the following display.
¤ Press the key below §Yes§ on the display
screen.
You are prompted to enter your phone's system PIN.
£ Page 136). Once the update
System PIN
The active line is marked [----].
Please enter
System PIN:
[- - - -]
¤ Enter your phone's current system PIN
using the keypad.
¤ Press the key below §OK§ on the display
Ý OK
Version 8, 03.09.2008
screen.
The connection assistant is launched.
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First steps
Please note
u You can also call up the connection assistant at any time via the menu
(£ Page 137).
u The connection assistant will also start automatically if you try to establish
a connection via the Internet before you have made the necessary settings.
Prerequisite: You have not activated the fixed line network connection as
a replacement connection (
£ Page 168):
Downloading VoIP provider data
The connection assistant establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.
After a brief period you will see the following display:
Select Country
Germany
England
France
Netherlands, the
A list of countries is loaded.
26
Select Country
Germany
England
France
Netherlands, the
Ý OK
¤ Press up or down on the Control key
repeatedly ...
... until the country in which you are using
the phone is marked on the display.
¤ Press the key below §OK§ on the display
screen to confirm your selection.
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First steps
Select Provider
Provider 1
Provider 2
Provider 3
Provider 4
Provider 5
Provider 6
Ý OK
The general access data for your VoIP provider is be downloaded and saved on
the phone.
Please note
If the data for your VoIP provider is not available for downloading, press the ”
Display key twice. You can then carry out the following steps with the connection assistant.
You must then make the settings needed for the VoIP provider using the Web
configurator
Your VoIP provider will supply you with this data.
(£ Page 156).
A list is displayed of the VoIP providers for
which a profile is available on the configuration server with the general access data.
¤ Press the top or bottom of the Control key
q repeatedly until your VoIP provider
appears on the display.
¤ Press the key below §OK§ on the display
screen to confirm your selection.
Entering user data for your first VoIP account
You will now be prompted to enter your personal access data for your VoIP
accounts.
The following are provider-dependent:
u Username, User Name , Authent. Password
Or:
u User Name , Authent. Password
Please note
When entering case sensitive access data:
u To switch between upper and lower case and digits, press the # key
(several times if necessary). You can see briefly in the display whether
upper case, lower case or digits is selected.
u Characters entered incorrectly can be deleted using the left Display key
below X. The character to the left of the cursor is deleted.
u You can navigate within the input field using the Control key r (press left/
right).
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First steps
Connection Assist.
Username:
Ý OK
Connection Assist.
User Name :
Ý OK
If your VoIP provider does not require a user
name, skip this step.
¤ Using the keypad, enter the user name
that you received from your VoIP provider.
¤ Press the key below §OK§ on the display
screen.
¤ Using the keypad, enter the authentication
name that you received from your VoIP
provider.
¤ Press the key below §OK§ on the display
screen.
Connection Assist.
Authent. Password:
¤ Use the keypad to enter your password.
Ý OK
When you have made all the necessary settings the "Connection data complete"
message appears on the display.
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¤ Press the key below §OK§ on the display
screen.
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / starting.fm / 30.04.2009
Completing the VoIP settings
After the entries have been completed, the handset reverts to idle status.
ÐÃV
INT 1
01/ 15 /2009 19:45
Phone IP
¤ Test whether your VoIP data is complete and has been stored in the phone
correctly.
Calling via VoIP:
Enter a number using the handset keypad and press and hold the Talk key
c.
If a VoIP connection cannot be established, a corresponding message is shown
in the display.
First steps
You can now use your phone to make calls via the fixed line network and the
Internet! Callers can reach you on your fixed line number and your VoIP number.
Please note
u To ensure that you can always be reached via the Internet, the router must
be permanently connected to the Internet.
u If you have started the connection assistant via the menu, once the entries
are completed, press and hold the End Call key
idle status.
u If you try to make a call via a VoIP connection that is not configured cor-
rectly, the following VoIP status message will appear in the display: IP con-
figuration error: xxx (xxx = VoIP status code). The various status codes and
their respective meanings are listed on Page 194.
Please note
You can enter five additional VoIP accounts (VoIP phone numbers) via the Web
configurator later
your phone can then be reached via up to seven different phone numbers. You
can assign the phone numbers to the individual handsets that are registered
with the base station as send and receive numbers
(£ Page 154). Including your fixed line network number,
a to return the handset to
(£ Page 168).
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First steps
Icons on the idle display
The following is displayed:
u The internal number, e.g. INT 1.
u The quality of the reception signal between the base station and the hand-
set:
–poor to good: ÒÑiÐ
–no reception: | flashes
u Battery charge status:
– = e V U (empty to full)
– = flashes: batteries almost empty
– e V U flashes: charging procedure
No connection to the Internet/VoIP server
If one of the following messages is displayed instead of the internal name after
the connection assistant is closed, errors have occurred:
u Server not accessible
u Provider registration failed
Below you will find possible causes and measures you can take.
Server not accessible
The phone has no connection to the Internet.
¤ Check the cable connections between the base station and the router (the
LED on the base station must light up) and the connection between the
router and the Internet connection.
¤ Verify that the phone is connected to the LAN.
– It may not have been possible to dynamically assign an IP address to the
phone
or
– You have assigned a static IP address to the phone that has either already
been assigned to another LAN subscriber or does not belong to the
router's address block.
¤ Press the Paging key on the base station. The IP address appears on the
handset display.
¤ Press the Talk key on the handset to end paging call.
¤ Start the Web configurator with the IP address.
¤ If no connection can be established, change the settings on the router
(activate DHCP server) or the phone's IP address.
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