Gigaset C285 User Guide

The handset at a glance

Ä e
INT 1
01/31 9:45
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911
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§§§§Menu§§§§
The handset at a glance
Note:
Pictures in this user manual may differ from the actual product.
1 Display in idle status 2 Charge status of the batteries (page 2) 3 Display keys (page 14) 4 Control key
t Access to Calls list. s Access to directory.
5 Line keys
Answer an incoming call for Line 1/Line 2. Make a call from Line 1/Line 2. Start a second call from Line 2 while telephon­ing from Line 1(page 26).
6 End Call key, On/Off key
End call, cancel function, return to idle status, activate/deactivate handset (press and hold in
idle status). 7 2.5-mm socket (mono) for headset 8 Pound (#) key
Enter # symbol.
Keypad lock on/off (press and hold in idle sta-
tus).
Switch between uppercase and lowercase let-
ters for text entry. 9 Redial/Pause key
Open redial list (in idle status) or insert a dial-
ing pause (when editing a number).
10 Microphone 11 Intercom/Hold/Conference key
Set up an internal call (page 27).
Switch between an external call and internal
party (handset/base station, page 28), or
transfer a call during an external call (page 27).
Set up a conference call between an external
line and an internal party (handset/base sta-
tion, page 28). Press and hold the key in hold-
intercom mode.
12 Star (*) key
Ring tone on/off (press and hold).
Switch temporarily to tone dialing (DTMF).
Switch between AM and PM during time set-
ting.
Change Calls list display format.
13 Handsfree key
Answer or place a call in speaker mode.
Switch between speaker on and speaker off (in
off-the-hook mode).
14 Talk/ Flash key
Answer or start a call.
Key flashes: incoming call.
Add a flash (in the directory).
Send FLASH (when off the hook).
15 Reception indicator (page 2)
1
The handset at a glance
Ê
Ë
Ê Ë

Overview of handset’s display icons

Reception indicator
Ä
Handset is linked with the base station. Flashes: the handset is out of range or not registered
Charge status of the batteries
e
= e U (empty to full) = flashes: batteries almost empty = U flashes: batteries charging
Ê ËIs shown when the respective line is off the
hook, in external talk mode, in use mode or on hold.
Is displayed in the Calls lists to show the line on which the call came in.
Off-Hook
Æ
Outgoing call initiated or during a call. Flashes: indicates incoming call,
L2CALL in the display header shows the line
of the incoming call
L1CALL /
Calls list icon
Ó
Entries stored in the Calls list. Flashes: New missed calls in the Calls list
Voice mail envelope
î
At least one new message on voice mailbox
Handsfree icon
Ç
Handsfree mode activated
Ringer off icon
Å
Ring tone volume of handset is turned off
Õ
Answering machine icon Answering machine is switched on for
Õ
Line 1 / Line 2 / Line 1 and Line 2. Flashes: answering machine is recording
Õ
or is being operated by another handset or there are new messages on the answering machine
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The base station at a glance

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КХЙЧЕЛХЙЧЕ
SUN 09:23 AM 01/31
§§§§§§§§§Menu§§§§§§§§§
The base station at a glance
1 Numeric key pad 2Control key
t Access to Calls list. s Access to directory.
3 Display keys (page 14) 4 Display in idle status
Ê ,Ë – Flashes when the respective line is
Õ Flashes when the answering machine
É Flashes when the answering
× Flashes when the answering machine
Å
receiving an incoming call.
– Is on when the respective line is
– Off the hook – In external talk mode – On hold or in use mode
– Is displayed in the Calls list to show
the line on which the call came in.
is on.
machine’s message memory is full.
is controlled by a handset.
Is on when the ring tone volume of the base station is set to zero (see page 31).
5Answering machine On/Off key
Activate/deactivate answering machine.
6Volume keys
– In idle mode: change the ring tone volume
of the base station.
– During message playback: change the vol-
ume of playback.
– During call: change the volume of the loud-
speaker.
– During call screening: change the volume
of call screening.
7Erase key
Erase the current message during playback.
Erase all old messages (press and hold in idle
mode).
8 Start/Stop key with integrated LED for Line
1/Line 2
Start/stop playback.
LED status indicator:
–Is on when playing messages on the
respective line.
– Flashes slowly when there is at least one
new message on the answering machine for the respective line.
– Flashes rapidly when the message memory
for the respective line is full.
3
The base station at a glance
9 Redial/Pause key
Open redial list (in idle status) or insert a dial­ing pause (when editing a number).
10 Page key
Page handsets (press briefly). Start the registration procedure (press and hold in idle mode). You will hear a beep.
11 Mute key
Mute/unmute microphone.
12 Intercom/Hold/Conference key
Set up an internal call. Switch between an external call and internal party (handset/base station), or transfer a call during an external call. Set up a conference call between an external line and an internal party (handset/base sta­tion). Press and hold the key in hold-intercom mode.
13 Line keys
Answer an incoming call for Line 1/Line 2. Make a call from Line 1/Line 2. Start a second call from Line 2 while telephon­ing from Line 1 (see page 26ff.). LED status indicator:
– Flashes rapidly when the respective line is
receiving an incoming call.
– Flashes slowly when a handset is off the
hook on the respective line.
– Flashes very slowly when the respective
line is on hold on the base station.
– Is on when the base station is in talk mode.
14 End Call key
End call, cancel function, return to idle status.
15 Talk/Flash key
Answer or start a call. Add a flash (in the directory) Send FLASH (when off the hook).
Please remember:
u If the answering machine is being oper-
ated from a handset, or if it is recording a
message, you cannot operate it from the
base station.
u If the start/stop key flashes although the
answering machine is switched off, it
means that there is still at least one new
message that has not been played back.
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Contents

Contents
The handset at a glance . . . . . . . . . . . . 1
Overview of handset’s display icons . . . . . 2
The base station at a glance . . . . . . . . 3
Safety precautions . . . . . . . . . . . . . . . . 6
Notes on the operating
instructions . . . . . . . . . . . . . . . . . . . . . . . 7
Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Example: menu input . . . . . . . . . . . . . . . . . . . 7
Gigaset C285 – more than just a
telephone . . . . . . . . . . . . . . . . . . . . . . . . . 8
First Steps . . . . . . . . . . . . . . . . . . . . . . . 8
Package contents . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the base station . . . . . . . . . . . . . . . 8
Setting up the handset for use . . . . . . . . . . 9
Making calls . . . . . . . . . . . . . . . . . . . . . 12
Making an external call . . . . . . . . . . . . . . . . . 12
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Answering a call . . . . . . . . . . . . . . . . . . . . . . . 12
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handsfree operation . . . . . . . . . . . . . . . . . . . 13
Operating the telephone . . . . . . . . . 13
Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Returning to idle status . . . . . . . . . . . . . . . . 14
Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . 14
Writing, editing, and
correcting entries . . . . . . . . . . . . . . . . . . . . . . 15
Using the directory and lists . . . . . . 16
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Last number redial list . . . . . . . . . . . . . . . . . . 17
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operating the answering
machine . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operation using the base
station keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operation using the handset . . . . . . . . . . . 19
Setting up the answering machine . . . . . 23
Operating when on the move
(remote operation) . . . . . . . . . . . . . . . . . . . . . 24
Using the voice mailbox . . . . . . . . . . 25
Configuring the voice
mailbox for fast access . . . . . . . . . . . . . . . . . . 25
Using several handsets . . . . . . . . . . . 26
Registering and
de-registering handsets . . . . . . . . . . . . . . . . 26
Locating a handset ("paging") . . . . . . . . . . 26
Changing the base station . . . . . . . . . . . . . . 26
Making internal calls . . . . . . . . . . . . . . . . . . . 27
Accepting/rejecting call waiting . . . . . . . . 27
Linking internal callers to an
external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Making two external calls
simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . 28
Handset settings . . . . . . . . . . . . . . . . . 29
Changing the name of a handset . . . . . . . 29
Changing the display language . . . . . . . . . 29
Setting the display contrast . . . . . . . . . . . . . 29
Activating/deactivating auto answer . . . . 30
Adjusting the loudspeaker
and earpiece volume . . . . . . . . . . . . . . . . . . . 30
Changing ring tones . . . . . . . . . . . . . . . . . . . 30
Activating/deactivating the
key-touch tone . . . . . . . . . . . . . . . . . . . . . . . . . 30
Base station settings . . . . . . . . . . . . . . 31
System settings . . . . . . . . . . . . . . . . . . 31
Restoring the default settings . . . . . 32
Appendix . . . . . . . . . . . . . . . . . . . . . . . . 33
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Contact with liquid . . . . . . . . . . . . . . . . . . . . 33
Questions and answers . . . . . . . . . . . . . . . . . 33
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Industry Canada Certification . . . . . 35
FCC / ACTA Information . . . . . . . . . . . 35
Safety precautions . . . . . . . . . . . . . . . . . . . . . 36
End-user limited warranty . . . . . . . . . . . . . . 38
Menu of the handset . . . . . . . . . . . . . 41
Menu of the base station . . . . . . . . . . 43
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Safety precautions

!
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Œ
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Safety precautions*
Only use the power supply unit supplied as indicated on the bottom of the device.
Only insert approved rechargeable batteries of the same type. Never use ordinary (non-rechargeable) batteries, as they may pose a health hazard or cause injury.
Do not charge the handset in the charging cradle or base station while the headset is connected.
Make sure the rechargeable battery is inserted in the correct direction.
Use the battery specified in these operating instructions.
The phone may affect medical equipment, so always turn your phone off before entering a hospital or doctor's office.
Notice to Hearing Aid Wearers: This phone system is compatible with inductively coupled hearing aids.
Do not operate the phone in places where there is a risk of explosion (such as paint workshops).
Do not install the base station in the bathroom. The handset and base station are not splash-proof (see page 33).
Drivers must not use the phone while driving.
The phone must be turned off at all times in aircraft. Make sure the phone cannot be switched on accidentally.
If you give your telephone to someone else, you should also provide the operating instructions.
Dispose of batteries and the phone carefully. Do not pollute the environment.
Emergency numbers cannot be dialed if the keypad lock is activated!
*also see page36
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Notes on the operating instructions

Notes on the operating instructions
This section explains the meaning of certain symbols and typographical conventions used in this user guide.

Symbols used

On / Off (example)
Select one of the two menu functions specified.
~ Enter digits or letters.
§Back§ The display keys' current func-
tions are shown in reverse and are highlighted in the lower dis­play line. Press the display key below to launch the function.
q Press the top or the bottom of
the control key: scroll up or down.
c / Q / * etc.
Press the corresponding key of the handset.

Example: menu input

In the user guide, the steps you need to per­form are shown in abbreviated form. This is illustrated below using "Changing the dis­play language" as an example.
What you need to do is explained in the box.
§Menu§ ¢ Settings ¢ Handset
¢ Language ¢ English / Español /
Français
¤ With the handset in idle status, press the
right display key to open the main menu.
¤ Select Settings using the control key q
– press the control key at the top or bot­tom.
¤ Press the §OK§ display key to confirm the
function Settings.
The Settings submenu is displayed.
¤ Press the bottom of the control key s
repeatedly until Handset is selected.
¤ Press the §OK§ display key to confirm the
function.
The Handset submenu is displayed.
¤ Press the bottom of the control key s
repeatedly until Language is selected.
¤ Press the §OK§ display key to confirm the
function.
The Language submenu is displayed.
¤ Select the language you want using the
control key q – press the control key at the top or bottom.
¤ Press the §OK§ display key to confirm the
selected language.
The language is now changed for all text.
7
Gigaset C285 – more than just a telephone
Gigaset C285 – more than just a telephone
Your phone not only lets you store up to 140 phone numbers (page 16), it can do a whole lot more:
u Phone directly using the base station:
Your base station has the same keys as your handset. So nearly all functions you usually use on the handset are also avai­lable directly on the base station.
u Use two telephone lines with only one
telephone.
u Make conference calls with two external
parties (page 29).
u View missed calls on your phone
(page 17).
u ECO DECT uses a power supply with low
power consumption. Your handset reduces the transmission power depend­ing on its distance from the base station (close-up range).
Note:
The transmission power of the base station is lowered to its minimum level when the handset is placed in the base station and only one hand­set is registered on the base station.

Headset socket

Which headsets are compatible?
Please call the Service number 1-866-247-8758 or contact us at www.gigaset.com/service
Caution:
Do not charge the handset in the charging cradle or base station while the headset is connected.
Have fun using your new phone!
for information.

First Steps

Package contents

u One base station Gigaset C285 u Two telephone line cords u One AC adapter for the base station (with
yellow marked plug)
u One User Guide u One Gigaset C28H handsets with battery
cover
u Two batteries u One belt clip
Included with each additional handset:
u One Gigaset C28H handset with battery
cover
u One Gigaset charging cradle u One AC adapter for the charging cradle
(with black marked plug)
u Two batteries u One belt clip

Installing the base station

The base station is designed for use in dry rooms in a temperature range of +41°F to +113°F.
Set the base station at a central point in the building.
Please note:
u Never expose the phone to heat sources,
direct sunlight, or other electrical appli-
ances.
u Protect your phone from moisture, dust,
corrosive liquids, and vapors.
8
First Steps
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TEL LINE 1
TEL LINE 2

Range and reception indicator

Range:
u Up to 984 feet in the open u Up to 165 feet in buildings
Reception indicator:
The display shows if the handset is linked to the base station:
u Ä is on: handset is linked to the base sta-
tion.
u Ä flashes: no reception; handset is out of
range or not registered.

Connecting the base station

¤ First connect the yellow marked plug pin
to the base station's socket (yellow marked) and then the AC adapter to the AC outlet (see below).
¤ Afterwards connect the phone jacks as
shown below.
u The power adapter must always be con-
nected, as the phone will not operate
without an electrical supply.
u Your answering machine is set to give a
standard announcement.

Setting up the handset for use

All supplied handsets are already registered to the base station by factory settings.
Carry out the following steps for each hand­set.

Inserting the batteries

Caution:
Use only rechargeable Nickel-metal hydride (NiMH) UL-approved AAA batteries. Never use a conventional (non-rechargeable) battery or other battery types as this could result in signifi­cant health risks and personal injury. For exam­ple, the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recom­mended type.
1 110-V power adapter 2Back of the base station 3 Phone jacks with telephone line cords
Please note:
u If you want to connect your Gigaset C285
to a 2-line telephone jack (4P4C): – Use the telephone line cord with four
connectors in each plug.
– Connect the telephone line cord to
the TEL LINE 1 jack of the base station.
Note:
If attached, remove the belt clip before opening the battery cover.
¤ Open the battery cover.
¤ Insert the batteries according to the cor-
rect polarity (see diagram).
9
First Steps
The polarity is indicated in/on the battery compartment.
¤ Close the cover, and press the top so that
it clicks into place.
Attaching the belt clip
There are notches on the sides of the hand­set for attaching the belt clip, nearly at the same height as the handset earpiece.
¤ Press the belt clip onto the back of the
handset so that the protrusions on the belt clip engage the notches.

For multiple handsets: Connecting charger

¤ First connect the black marked plug pin
to the charger's socket (black marked) and then the AC adapter to the AC outlet.

Placing the handset in the base station

¤ Place the handset in the base station or
charger with the handset's display facing outwards.

Charging the batteries for the first time

¤ To charge the batteries, leave the handset
in the base station or charging cradle continuously for ten hours.
The alternately flashing battery icons = on the upper right side of the display screen indicate that the batteries are being charged.
U
Note:
– If the handset has turned itself off because its
batteries are empty, and you then place the handset into the base station, it will turn on automatically.
– Only place the handset into the base station
or charging cradle specifically intended for it.
– During handset operation, the battery icon
e indicates the charge status of the batter-
ies (page 1).
– The batteries may feel warm when they are
charging. This is not dangerous.
For questions and troubleshooting, seepage33.

Setting the date and time

You should set the date and time, for exam­ple, to ensure the correct time of incoming calls is recorded.
Time and date can be set on the handset or on the base station.
To change the time and date, open the input field using:
§Menu§ ¢ s ¢ Settings ¢ Date/Time
¢ Set Date/Time
~ Enter the time and date using 10
digits, for example, Q M
1 5 Q 1 1 5 Q N for January 15, 2008,
07:15 AM. If the 12-hour time format is set, use the * key to switch between am and pm.
To correct an incorrect entry, overwrite the character by typ­ing the correct one.
§OK§ Press the display key to save
changes.
You can change the date and time format:
§Menu§ ¢ s ¢ Settings ¢ Date/Time
¢ Set Format ¤ Choose between day/month and month/
day date formats:
¢ Date Format ¢ DD/MM / MM/DD
s
¤ Choose between 12- and 24-hour time
formats:
¢ Time Format ¢ 12 Hours / 24 Hours
s
10
First Steps
ÄÕ e
INT 1
01/31 9:45AM
§§§§Menu§§§§
Ê
Note:
Date and time settings apply to base station and all registered handsets.
Date and time format settings apply only to your own handset or to the base station. You must set date and time format at each device separately.

Selecting the line settings

For each handset and the base station, you can set how your telephone will use the two telephone lines:
Auto All incoming calls will ring. For
outgoing calls, your phone will use whichever line is currently free.
Line 1 / Line 2
Only incoming calls on the respective line can be answered with the c key. For outgoing calls, your phone will always use the selected line.
If you have selected Line 1 or Line 2, you can still answer or make a call on the free line by using the C or h keys.
Selecting line settings for a handset
On the handset:
§Menu§ ¢ s ¢ Settings ¢ Handset
¢ Line Setting
Auto / Line 1 / Line 2
Select entry and press
§OK§.

Area codes

To make a call using the Incoming Calls list (page 17), your phone's area code must be stored. If you reside in a service area where Line 1 and Line 2 have been assigned diffe­rent area codes by your network provider, you are able to store area codes for Line 1 and Line 2 independently of each other.
§Menu§ ¢ s ¢ Settings ¢ System
¢ Area Code
Line 1 / Line 2
Select the line for which you want to set the area code and
§OK§.
press
~ Enter your area code and press
§OK§.
Note:
Area code setting apply to base station and all registered handsets.

Display in idle status

Once the phone is registered and the time set, the idle display looks as shown here (example). The symbol play’s header indicates that the answering machine is turned on.
Õ shown in the dis-
Selecting line settings for the base station
On the base station:
§Menu§ ¢ s ¢ Settings ¢ Base
¢ Line Setting
Auto / Line 1 / Line 2
Select entry and press
§OK§.
Your phone is now ready to use.
11

Making calls

Making calls

Making an external call

External calls are calls using the outside tele­phone network.
~c Enter the number and press the
Tal k key c or Handsfree key d.
Or: c~ Briefly press the Talk key c or
Handsfree key d, and then enter the number.
To cancel the dialing operation, press the End Call key a.
Depending on the line settings of the used handset/base station (see page 11), the tele­phone selects the line. You can use the line keys C or h instead of the c or d key to select the line for this call.
You are shown the duration of the call while the call is in progress.
Note:
Dialing using the directory (page 16) or Calls list (page 17) saves time re-entering numbers.

Ending a call

a Press the End Call key.

Answering a call

The handset indicates an incoming call in three ways: by ringing, by a display on the screen, and by the flashing Talk key c.
The base station indicates an incoming call in three ways: by ringing, by a display on the screen, and by the flashing line key C or h.
You can accept the call by:
¤ Pressing the Talk key c. ¤ Pressing the line key C or h. ¤ Pressing the Handsfree key d.
Depending on the line settings of the used handset/base station (see page 11), the tele­phone reacts differently:
u If you have selected Auto, you can use
the Talk key c or Handsfree key d
for calls on both lines.
u If you have selected Line 1 or Line 2, you
can only answer calls on the selected line
with the Talk key c or Handsfree key
d. For calls on the other line, you must
use the C key or h key to answer the
call.
If the handset is in the base station or charger and the Auto Answer function is activated (page 30), the call will be answered automatically when you lift the handset from the base station or charger. Lifting the handset from the base station or charger in this case has the same effect as pressing the Tal k key c.
You can press the the ring tone of your handset without answering the call. The other registered handsets and the base station keep ringing. You can answer the call as long the call is dis­played on the screen.
§Quiet§ display key to mute
Note:
If two calls are ringing simultaneously on the two lines, your telephone display will switch from one line to the other every 3 seconds.
¥ Use the C key or h key to answer the
call.
12

Operating the telephone

1

Caller ID

Ca lle r ID (CID ) is an o pti ona l su bsc rip tion s er­vice provided by your telephone service pro­vider. This feature supplies incoming caller identification information that will be dis­played on your handset and the base sta­tion.

Call display with Caller ID/Name

If the number of the caller is stored in your directory, you will see the caller's name as stored in the directory.
The following is displayed in place of the number:
u External Call, if no number is transmitted,
or the caller has not subscribed to Caller ID.
u Withheld, if the caller has withheld Caller
ID.

Handsfree operation

You can activate the speakerphone at any time to provide handsfree operation during a call.
Operating the telephone
Most of the keys are the same on the hand­set and on the base station, so that, with few exceptions, you can operate the base station the same way as the handset.

Activating/deactivating the handset

a Press and hold the End Call key
to turn the handset on/off.

Activating/deactivating the keypad lock of the handset

# Press and hold the pound key.
Keypad Locked appears in the display when the keypad lock is activated.
The keypad lock is deactivated automati­cally if someone calls you. It is re-activated when the call is finished.

Control key

Activating/deactivating handsfree

Activating while dialing
~d Enter the number and press the
Handsfree key.
¤ You should inform your caller before you
use the handsfree function so that the caller knows someone else may be listen­ing.
Switching between the earpiece and the handsfree mode
d Press the Handsfree key.
During a call and when listening to the answering machine, turn handsfree on or off.
For how to adjust the volume, see page 30.
1 Control key
In the description below, the top or bottom of the Control key (up, down), which you must press depending on the operating situation, is marked in black, for example, for "press up on the Control key".
The Control key has different functions:
t
When the handset is in idle status
s Open the directory
t Open Calls list (page 17)
In input fields
You can use the Control key to move the cur­sor backwards
t or s forwards.
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