USER MANUAL V6.9
MANUAL
ENGLISH
POLSKI ESPAÑOL ITALIANO DEUTSCH FRANÇAIS NEDERLANDS ENGLISH
繁體中文
1 GENERAL 1
1.1 Welcome 1
1.2 Use of the manual 1
1.3 Service and technical support 1
2 SAFETY 2
2.1 EnergyPak battery & charger 2
2.3 Bike usage 2
2.4 Transportation 2
3 OVERVIEW E-PARTS 3
3.1 Explanation 3
3.2 EnergyPak & Charger 4
3.2.1 Overview 4
3.2.2 General remarks 4
3.2.3 New EnergyPak 4
3.2.4 Charging 5
3.2.5 Usage 7
3.2.6 Storage 7
3.3 SyncDrive 8
3.4 RideControl 8
3.4.1 Overview 8
3.4.2 Position adjustment 8
3.4.3 Operation 9
4 BIKE USAGE 12
4.1 Maintenance 12
4.2 Range 12
4.3 Shifting recommendations 12
4.4 keys 12
5 TROUBLESHOOTING 13
5.1 Event indication 13
5.2 RideControl ONE 13
6 FREQUENTLY ASKED QUESTIONS 14
6.1 Ridecontrol - display 14
6.2 EnergyPak 14
6.3 SyncDrive motor 14
6.4 Miscellaneous 15
7 LEGAL DOCUMENTATION 16
7.1 Warranty 16
7.2 Exclusions 17
7.3 Conformity 17
7.4 FCC 18
7.5 IC 18
1 GENERAL
1.1 WELCOME
Welcome and congratulations on your purchase of a new Momentum E-bike, the fun of pedaling is only
moments away!
Move Happy. Handcrafted by Giant.
Momentum was founded by Giant with a clear mission: To help you move through your life with happiness and ease. Backed by the innovation and manufacturing expertise of Giant Bicycles, Momentum
offers the highest quality bicycles and gear aimed at lifestyle mobility solutions. Every Momentum bike
includes innovative features and thoughtful designs that make it easy, healthy and fun to get where
you’re going.
1.2 USE OF THE MANUAL
Read this manual carefully before you start riding on your new Momentum E-bike. Safety instructions
are very important and should not be overlooked. By doing so you will have a better understanding of
the general operation of the various bike parts. Some frequently asked questions will be covered as well.
Obviously, legal documentation is included in this manual at your service. So, take a moment to read
this manual before you start riding.
1.3 SERVICE AND TECHNICAL SUPPORT
This manual is not intended to be an extensive reference book about service, maintenance and/or
repairs. Please consult your dealer for service and technical support. You can find more information
about our products or find a dealer via our global website (www.momentum-biking.com).
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2 SAFETY
2.1 ENERGYPAK BATTERY & CHARGER
• Keep the EnergyPak battery & charger away
!
DANGER
CAUTION
CAUTION
from water and open fire.
• Do not use the battery & charger for other
purposes.
• Do not connect terminals;
• Keep the battery away from children and pets.
• Do not subject the battery & charger to shocks
(e.g. by dropping).
• Do not cover the battery & charger or place
objects on top of it.
• Stop the charging procedure immediately if you
notice a strange smell or smoke.
• In the unlikely case that the battery is on fire,
do NOT try to put it out with water. Use sand
instead and call emergency services immediately.
Avoid contact with battery and charger during charging operation. The charger heats up.
!
Please read/note additional information on the rear of the battery case.
2.3 BIKE USAGE
Before using the E-bike on the open road, ride the bike in a secure area to get acquainted with riding a
bike with electric pedaling support. Try all settings on the bike and get familiar with the results.
2.4 TRANSPORTATION
Batteries are not designed to be on the bike during transportation by car. Batteries must be taken off the
bike(s) and transported inside the car.
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3 OVERVIEW E-PARTS
3.1 EXPLANATION
Momentum E-bikes, handcrafted by Giant, are equipped with parts that work together to make a
smooth and powerful assisted E-bike.
Giant’s integrated Lithium-ion battery packs are unique because they have the highest energy density
in the market. If we consider weight and size, Giant EnergyPaks produce the best performance in an
integrated package. Furthermore, this EnergyPak charges twice as fast compared to earlier battery
systems and provides a superb maximum range. The batteries are thoroughly tested in Giant factories
to ensure reliability. Momentum E-bikes are equipped with the EnergyPak Smart 375, the most compact
of Giant’s integrated EnergyPaks.
Powered by YAMAHA
Innovation, manufacturing expertise and a motor system powered by Yamaha all combine to help
extend any rider’s abilities. The SyncDrive motor is widely acclaimed for its performance and reliability.
The small mid-drive motor is capable to deliver up to a massive 80Nm (Newton Meters) of torque,
and delivers smooth pedaling power that’s tuned for optimal performance on each model. The latest
6-sensor technology makes it possible for the bike to automatically choose an optimal power ratio, so
the rider can just enjoy the ride even more.
The handlebar-mounted command center provides easy-to-operate controls with a more ergonomic
button that controls the support levels in a comfortable way. The RideControl provides riders with the
following important information:
• Battery level indicator
• Support level indicator
• Light indicator
The lowest power assist levels can be used for riding urban and suburban roads when minimal
assistance is needed. Eco level requires less battery capacity and helps you cover a greater distances.
The highest levels gives you the highest power boost to climb steep hills. It’s the perfect choice when
you’re riding the most challenging mountains and terrain. The Smart Assist feature will even adjust the
power assist automatically and in real time, in response to the riding conditions.
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3.2 ENERGYPAK & CHARGER
3.2.1 Overview
EnergyPak Smart (375Wh)
Smart charger
C
A
A
B
A EnergyPak
B Charging socket
C Energy Level check (button)
A AC plug (110~240V)
B Charger
C Charging indicator 60%
D Charging indicator 100%
E Charging socket
F Charge adapter
3.2.2 General remarks
• Stop the charging procedure immediately if you notice a strange smell or smoke. Take the Ener-
!
DANGER
gyPak to an Authorized Giant Dealer for service or replacement.
• In the unlikely case that the EnergyPak is on fire, do NOT try to put it out with water. Use sand
instead to cover the fire and call emergency services as soon as possible.
BCEF D
3.2.3 New EnergyPak
A new EnergyPak is shipped in a protective ‘hibernate’ state. Such an EnergyPak needs to be activated
before it can be used;
• A ‘hibernate’ EnergyPak can be recognized by pushing the energy level check button. The LED’s of
the EnergyPak will not light up.
• Plug an active charger in the EnergyPak.
• Unplug the charger from the EnergyPak.
• The EnergyPak is now out of ‘hibernate’ state. Pushing the energy level check button will result in
lighting up LED’s.
• The EnergyPak is ready for usage.
It is not possible for an EnergyPak to go back to ‘hibernate’ state once it is awoken.
Usually, the dealer will charge the EnergyPak and therefore undo ‘hibernate’ state.
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3.2.4 Charging
• Charging the EnergyPak battery should be at room temperature (±20°C/68°F). Charging below 0°C
or above 40°C (32°F~104 °F) can lead to insufficient charging and can be harmful to the battery life
cycle.
Smart charger - Normal charge mode(100% charge)
• Power on sequence (self-test):
Charger LED1 is fast red / green / off
Charger LED2 is fast green / red / off
• EnergyPak not connected:
Charger LED1 is red (constant).
• During charging:
Charger LED1 is green (blinking)
• Charging is completed:
Charger LED1 is green (constant)
• Charging issue:
Charger LED1 is red (blinking)
Smart charger - Long term storage charge mode (60% charge)
• Connect charger
• Press LED2 button
• Charging will be done excactly like regular charging procedure, except:
LED2 is yellow (constant)
Charging will stop at 60% (for long time storage)
Smart charger - Charge time table
LED2 LED1
Charge time in hours
EnergyPak Smart 375Wh 10,3Ah
60% charge <1:00 h
80% charge 1:40 h
100% charge 2:45 h
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Charging method 1 - inside the bike
1
4
EnergyPak Smart 375
1. Pull and rotate the charge-port cover clock-
wise to expose the charge-port.
2. Connect the charger to the charge-port on
the bike
3. Connect the charger to an AC outlet.
(Charging operation can be discontinued at
any given time.)
4. Disconnect the charger first from the outlet
and then from the charge port.
5. The bike is ready for usage.
Charging Method 2 - outside the bike
EnergyPak Smart 375
1. Hold the battery in the frame to make sure it
cannot drop when unlocking.
2. Insert the key and unlock the EnergyPak. The
Energypak will be ejected slighty.
3. Pull the battery out of the bike.
4. Connect the charge adapter (F) to charger.
5. Connect the charger to the EnergyPak. It only
fits in one orientation.
6. Connect the charger to an AC outlet.
7. Charging operation can be discontinued at
any given time.
8. Disconnect the charger first from the outlet
and then from the EnergyPak
2
1
2
3
9. Reinstall the EnergyPak and make sure the slots are aligned correctly at the bottom
10. Push the top of the EnergyPak and make sure the EnergyPak is secured properly. A ‘click’ can be
noticed while doing so.
11. Pull out the key.
12. The bike is ready for usage.
F
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3.2.5 Usage
The bike will draw power from the battery when it is
switched on. If only 3% of the EnergyPak power is
left, the EnergyPak will automatically switch assistance to ECO mode in order to save energy.
If only 1% of the EnergyPak power is left, assistance
will automatically stop. Power assist level indication
bar will blink 3 times. Lights can still be used for
over 2 hours.
Power in the EnergyPak can be checked by pushing the Energy Level check button.
The EnergyPak should be used at temperatures
between 0°C and 40°C (32°F and 104°F). Using
the EnergyPak at higher or lower temperatures can
negatively influence the range or could result in unexpected errors. Prolonged use during very high or
low temperatures can be harmful to the battery life cycle.
After 15 normal charges, or at least every 3 months, discharge the EnergyPak completely by
riding the bicycle before charging the EnergyPak again. This will increase the lifespan of the
EnergyPak.
When an EnergyPak is connected to the bike, some small amount of power will get lost in the system
when the bike is not in use. To prevent this, the EnergyPak can be disconnected from the bike when not
in use for more than a few days.
3.2.6 Storage
If the bike is not used for a longer period (one month or more) the EnergyPak is best stored:
• At 60% of its capacity. For ‘smart charger’, that is a functionality.
• Separate from the bike.
• At temperatures between 0°C and 40°C (32°F and 104°F).
• Checked every month to see if at least one LED is still blinking. Charge when needed.
Charging the EnergyPak should be done at a minimum of every 3 months. Negligence to this could void
the warranty of the EnergyPak.
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3.3 SYNCDRIVE
The SyncDrive motor is responsible for the
pedalling assistance of your E-bike.
Information from internal sensors and the speed
sensor are being processed to give a smooth and
natural ride. Sideways play of the bottom bracket
axle of one millimeter maximum is designed in the
SyncDrive motor for maximum durability.
3.4 RIDECONTROL
3.4.1 Overview
A
B
C
A Motor
B Chainwheel
C Crank
RideControl ONE
Q On/off
R Assistance level (up/down)
S Lights & General indication
T Walk assist
G Power assist indicator (5 LEDs)
H Lighting indicator
J EnergyPak charge indicator (5 LEDs)
L Error code indicator
3.4.2 Position adjustment
Unscrew the bolt a few turns counter clockwise.
Adjust the angle of the ridecontrol One
Tighten the bolt.
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R
G
R
Q
H+L
J
S
T
3.4.3 Operation
On: Press the ON/OFF button (Q) to switch on the
system;
Off: Press the ON/OFF button (Q) for at least three
seconds and release the button to switch off the
system. On Ride Control ONE, lighting indicator
LED (H) will blink 3 times, indicating the bike is
being switched off.
Power assist:
Press the Assistance level button (R) up or down to
choose the correct Power assist level (G).
• AUTO: Smart Assist mode for automatic power
adjustment.
• OFF: For riding without power assist but with
bicycle computer and light functions.
• MANUAL selection of power assist level:
The lower the assistance, the higher the range.
The higher the assistance, the lower the range.
Power assist ‘AUTO’ (Smart Assist):
The motor automatically detects the amount of support the rider needs. The combination of the
PedalPlus 6-sensor technology and the instantaneous response of the SyncDrive Life motor creates
a smooth and powerful riding experience. It maximizes energy efficiency for both the rider and the
battery system, optimizing power depending on the slope and saving power on flats and descents. The
sequence in assist levels for these bike is: AUTO, OFF, ECO, ECO+, NORMAL, SPORT, SPORT+.
Only the middle power assist indication LED is constantly engaged to indicate AUTO’ assist level is
activated.
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Walk assist:
Walk assist is used to help you while walking with
the bike. It works up to a speed of 6km/h / 4mph.
Walk assist is at its most powerful in the lowest
gear, which means the smallest chain wheel up
front and the biggest sprocket on the rear.
Lighting
If a light is connected to the bike (optional), long
press light button (S) will switch light On/Off
When the light is switched on, the lighting indicator
(H) LED will light up.
The lights will stay on when the bicycle is standing
still.
1 sec.
Battery indications
Battery level is indicated via EnergyPak charge indicators (J). Battery level is indicated via LEDs on the
right side of the button.
• When battery power is less than 10%, bottom LED glows orange continuously.
• When battery power is less than 3%, or when the bike is in ‘OFF’ mode’, bottom LED blinks orange.
Assist will shut down, The light system is still functional.
Charging indication
• By pressing power on/off button while charging, the battery level LEDs will blink according charge
level of the EnergyPak battery.
• When the EnergyPak battery is completely charged and connected to charger, all battery level LEDs
are on.
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