getzooz ZEN32 User Manual

USER MANUAL

HOW TO INSTALL THE WIRES

PROGRAMMING

SCENE CONTROLLER

ZEN32

www.getzooz.com

[e-mail]

FIRMWARE VERSION 1.01

FEATURES

Ÿ Switch button: 15 A relay for Z-Wave on/off control
Ÿ 4 remote control buttons: trigger scenes and control other

devices in your Z-Wave network from this switch

Ÿ NEW 700 series Z-Wave chip for better range and faster control
Ÿ Direct 3-Way: works with regular on/off switches in a 3-way
Ÿ Scene control: trigger actions with multi-tap (select hubs only)
Ÿ Smart bulb mode: disable relay and control the light via Z-Wave
Ÿ Adjustable LED indicator in 4 colors and 3 brightness levels
Ÿ S2 Security and SmartStart for easier inclusion

SPECIFICATIONS

Ÿ Model Number: ZEN32
Ÿ Z-Wave Signal Frequency: 908.42 MHz
Ÿ Power: 120 VAC, 60 Hz
Ÿ Maximum Load: , 960W Incandescent, 1800W (15A) 150W LED

Resistive, 3A motor (DON’T use with receptacles)

Ÿ Range: Up to 500 feet line of sight
Ÿ Operating Temperature: 32-104° F (0-40° C)
Ÿ Installation and Use: Indoor only

CAUTION

This is an electrical device - please use caution when installing and
operating the scene control switch. Remote control of appliances may
result in unintentional or automated activation of power.
Do not use this Z-Wave device to control electric heaters or other
appliances which produce the risk of fire, burns, or electrical shock
when unattended.
To reduce risk of overheating and possible damage to other equipment,
do not install this unit to control a receptacle; a motor-operated
appliance; a fluorescent lighting fixture; or a transformer-supplied
fixture.

BEFORE YOU INSTALL

This switch is intended for installation in accordance with the
National Electric Code and local regulations. It is recommen­ded that a licensed electrician perform this installation.

WIRING: READ IT!

1. CHECK THE LOAD: lights only (150W for LED’s, 600W for
incandescent), DON’T CONNECT THIS SWITCH TO OUTLETS
OR TUBE LIGHTS.

2. POWER OFF: turn the circuit power off in the breaker panel
before you start. If installing in a multi-switch box with

multiple circuits, turn power off at all of the circuits.

3. CHECK THE WIRES: mark load (most oen black), line
(most oen black), neutral (most oen white), and ground
(most oen bare). 14 AWG wires only! Don’t rely exclusively

on your multimeter to identify the wires!

NOT SURE WHAT YOU’RE SEEING? WE’LL HELP! SUPPORT.GETZOOZ.COM
SEND US PICTURES OF YOUR SET-UP, BEFORE YOU DISCONNECT WIRES.

4. REMOVE THE OLD SWITCH: disconnect the wires and label
them with the included label stickers.

5. CONNECT THE Z-WAVE SWITCH: follow all installation
steps carefully. Wire the switch EXACTLY like in the diagram.

ZEN32 WIRING DIAGRAM FOR SINGLE POLE INSTALLATION

1 Insert the ground (bare) wire into the Ground terminal

(not shown in the diagram)

2 Insert the power source wire to Line terminal and load

wire to Load terminal. Load and line CAN’T be swapped

so make sure you identified them correctly!

SEE BACK PAGE
FOR 3-WAY & 4-WAY
DIAGRAMS AND

INSTRUCTIONS

3 Run the white

jumper (included in
the box) from the
bundle of white wires
to the Neutral
terminal

DON’T FORCE THE SCREWS. Look up to see
how to install the wires correctly.

PAGE 1 PAGE 2 PAGE 3

1.

1. UNSCREW: carefully turn the screw counter

clockwise to make space for the wire. DO NOT
unscrew completely.

2.

2. PRESS DOWN: once it’s loose, press the screw

down with your finger so it catches the thread.

3. INSERT WIRE: make sure the wire is perfectly

3.

STRIP WIRE AT 1/2-5/8”

straight, then insert it into the terminal while
holding the screw down. DO NOT wrap wires
around the terminal screws!

4. TIGHTEN: turn the screw clockwise to tighten
the wire. DO NOT OVERTIGHTEN!

COMPLETE INSTALLATION

Secure your Z-Wave switch in the box with mounting screws,
handling the wires with care.
Install the wall plate and restore power to the circuit.

TEST THE SWITCH

The LED indicator should light up as soon as you turn the power
back on if the switch (light) is OFF. Tap the switch button for ON
and tap it again for OFF. If the test fails, please check that:

Ÿ power is fully restored to the circuit
Ÿ wiring matches the instructions exactly
Ÿ the load isn’t too large and overheating the switch causing it to

shut off

WARNING

Ÿ This product should be installed indoors upon completion of any building renovations.
Ÿ Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
Ÿ Do not install the switch in a place with direct sun exposure, high temperature, or humidity.
Ÿ Keep away from chemicals, water, and dust.
Ÿ Ensure the device is never close to any heat source or open flame to prevent fire.
Ÿ Ensure the device is connected to an electric power source that does not exceed the

maximum load power.

Ÿ No part of the device may be replaced or repaired by the user.

Z-WAVE CONTROL

1. ADD DEVICE to your hub

Initiate inclusion (pairing) in the app (or web
interface).

Not sure how? Scan one of the QR codes
below for step-by-step instructions or get in
touch: www.support.getzooz.com

2. Finalize inclusion at the switch.

TAP THE SWITCH BUTTON 3 TIMES QUICKLY

if using traditional Z-Wave inclusion.

SCAN THE QR CODE / ENTER THE 5-DIGIT DSK

if using the new SmartStart method.

The LED indicator will blink blue to signal communication
and turn green for 3 seconds if inclusion is successful or turn

red for 3 seconds if the pairing attempt fails.

NEED SOME HELP? [e-mail]

Choose your hub and scan the QR code with your phone’s
camera. Then click on the link to access the step-by-step
pairing instructions.

SmartThings

Get more tutorials and helpful tips at ww.support.getzooz.com

Hubitat

Home Assistant

TROUBLESHOOTING

Vera

The switch won’t add to your system? Try this:

1. Initiate EXCLUSION and tap the switch button 3 times
quickly.

2. Tap the switch button 4-5 times quickly when adding it.

3. Bring the gateway controller (hub) closer to the switch, it
may be out of range.

4. Get troubleshooting tips for your hub at

www.support.getzooz.com

The switch won’t control the lights manually anymore?
Try this:

1. Turn the power off at the breaker and check if a wire
didn’t get loose.

2. Exclude the switch from the hub or reset it in case
manual control was accidentally disabled.

3. The load may be incompatible so try it with a single
incandescent bulb.

EXCLUSION (REMOVING / UNPAIRING DEVICE)

1. Bring your Z-Wave gateway (hub) close to the switch if
possible

2. Put the Z-Wave hub into exclusion mode (not sure how to
do that? [e-mail])

3. Tap the 3 times quickly (the LED indicator switch button
will start blinking blue)

4. Your hub will confirm exclusion, the LED indicator on the
switch will turn green for 3 seconds, and the device will
disappear from your controller's device list

FACTORY RESET

If your primary controller is missing or inoperable, you may
need to reset the device to factory settings. To reset the
switch, press and hold the switch button for 20 seconds
until the LED indicator starts flashing red. Release the button,
and immediately aer, tap remote button 1 once to
complete the reset. The LED indicators on all buttons will
flash red to confirm a successful reset.

NOTE: All previously recorded activity and custom settings will be erased from
the device’s memory.

There are 2 ways you can use the buttons on the Scene Controller
to control other Z-Wave devices in your network:

1. Scene Control:

Ÿ Great to trigger preset scenes with multiple devices
Ÿ Perfect for smart bulb control and non Z-Wave devices
Ÿ Supports 1-tap, 2-tap, 3-tap, 4-tap, 5-tap, button held, and

button released for each button

2. Direct Association

Ÿ Great to control other Z-Wave devices directly
Ÿ Perfect for Z-Wave smart bulb control or as a virtual add-on for

existing Z-Wave switches and dimmers

Ÿ Use only for Z-Wave devices included with the same security

level as your Scene Controller

Ÿ Supports 1-tap for on/off control (Group 2) and button

held/released for dimming (Group 3), working in a sequence:
press once to change state or hold to dim / increase brightness

Programming your Scene Controller using either of the above
methods will depend on the capabilities and interface layout of
your Z-Wave system.
Scan one of the below QR codes to get step-by-step instructions
for your hub and if it’s not listed, get in touch: [e-mail]

Choose your hub and scan the QR code with your phone’s
camera. Then click on the link to access the instructions.

SmartThings

Get more tutorials and helpful tips at www.support.getzooz.com

Hubitat

Home Assistant

HOW IT WORKS?

SWITCH BUTTON: reports association Group 1 lifeline to the hub, Group

2 basic set, Group 3 multilevel; reports Scene 5 with 7 attributes (actions)

BUTTON 1: Group 4 basic set, Group 5 multilevel; Scene 1 (7 actions)
BUTTON 2: Group 6 basic set, Group 7 multilevel; Scene 2 (7 actions)
BUTTON 3: Group 8 basic set, Group 9 multilevel; Scene 3 (7 actions)
BUTTON 4: Group 10 basic set, Group 11 multilevel; Scene 4 (7 actions)

TAP x 1 for on/off of the

connected load; Scene
5, pressed (or basic set
for association Group 2)
TAP x 2, 3, 4, or 5 for
Scene 5 multi-tap
HOLD for Scene 5 held
(or start level change);
multilevel to Group 3
RELEASE for Scene 5,
released (or multilevel
stop level change)

SWITCH

BUTTON

1

3 4

TAP x 1 Scene 1-4

pressed (or basic set for
Group 4, 6, 8, and 10)
TAP x 2, 3, 4, or 5 for
Scene 1-4 multi-tap
HOLD for Scene 1-4 held
(or start level change);
multilevel to Group 5, 7,

2

9, and 11
RELEASE for Scene 1-4
released (or multilevel
stop level change)

S2

This product can be included and operated in any Z-Wave
network with other Z-Wave certified devices from other
manufacturers and/or other applications. All non-battery
operated nodes within the network will act as repeaters
regardless of vendor to increase reliability of the network.

This product features the latest Security 2 (S2) framework to
remove smart home network hacking risks. This device is
equipped with a unique authentication code for trusted
wireless communication.

This is an ETL certified device. ETL, just like UL, is a
Nationally Recognized Testing Laboratory. The ETL mark is
proof of product compliance with North American safety
standards.

WARRANTY

This product is covered under a 12-month limited warranty.
To read the full warranty policy or file a warranty claim,
please go to www.getzooz.com/warranty

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS,
REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT,
OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND
CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS
AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT
LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY
LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT
PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND
ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED
WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED
FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED
MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT
IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:

1. This device may not cause harmful interference,

2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according
to instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to correct the
interference by taking one or more of the following measures:

- Reorient or relocate receiving antenna

- Increase the separation between equipment and receiver

- Connect equipment into a separate outlet or circuit from receiver

- Consult the dealer or an experienced radio/TV technician for additional assistance

All brand names displayed are trademarks of their respective holders.
© Zooz 2021

ZEN32 WIRING DIAGRAMS FOR THE MOST COMMON 3-WAY INSTALLATIONS

For more diagrams or to request custom
instructions go to support.getzooz.com

3-WAY DIAGRAM FOR 2-POINT CONTROL WITH ZEN32 AND REGULAR 3-WAY SWITCH: OPTION 1

REWIRE BOTH BOXES!

NEUTRAL

ZEN32 3-WAY SWITCH

STOP!

Wire and screw position, as well as color codes
are for illustration only. You should not follow the
colors and positioning in the illustration blindly.
Always identify all wires prior to installing Zooz
switches and make sure you can match the
diagrams to your set-up exactly. Don’t
experiment or attempt a “trial-and-error”
installation for your own safety. Don’t disconnect

any wires before documenting your set-up in
each box with detailed images!

NOTE!

If you are not comfortable identifying the wiring
and completing the installation, please consult a
licensed electrician.
Make sure you have identified all wiring correctly
before connecting the switch. If your wiring
doesn’t match any of the below diagrams,
contact our support: [e-mail]

3-WAY DIAGRAM FOR 2-POINT CONTROL WITH ZEN32 AND REGULAR 3-WAY SWITCH: OPTION 2

REWIRE BOTH BOXES!

ZEN32 3-WAY SWITCH

ON/OFF SWITCHES ONLY

Do not connect Zooz Z-Wave switches to an
existing 3-way dimmer, illuminated switch, or
an electronic add-on switch. Zooz switches can

only be wired with mechanical on/off or
momentary switches in a 3-way or 4-way setting!
To simplify the diagrams, we did not include
connections for the ground wire. Remember that
all Zooz switches need to be wired according to
the electrical code, with ground wire connected
to the ground terminal.

POWER OFF!

Cut power to the circuit before handling the
wiring.
Diagrams and instructions in this manual
are for the ZEN32 model ONLY! Always
follow the correct diagram for your own
safety and to avoid equipment damage.
Other Zooz switches may wire differently!

ZEN32 4-WAY INSTALLATION WIRING DIAGRAM (LINE AND LOAD MUST BE IN THE SAME BOX)

CHECK 3-WAY / 4-WAY TYPE!
Your 3-way and 4-way switches may have a different terminal
layout so identify the in and out terminals on the 4-way switch and
the common terminal on the 3-way switch before the installation.

NEUTRAL

ZEN32

EACH BOX NEEDS TO BE WIRED
ACCORDING TO THE 4-WAY DIAGRAM.

Don’t follow the wire colors blindly - make sure you
understand the role of each wire before moving
forward with the installation. The colors used in this
diagram are just an example of the many scenarios
you’ll come across in multi-point control set-ups.

Follow this diagram ONLY if you confirmed you have
direct connection to power and light in the same
box. If they’re in separate boxes, ask us about using
the ZEN32 switch with ZAC99 momentary switches in
4-way and 5-way installations.

[e-mail]

LOOKING FOR ADVANCED SETTINGS? HERE THEY ARE!

Here is a selection of settings available to customize your
switch:

Ÿ LED Indicator behavior, color, brightness:
Ÿ Smart Bulb Mode (disable the relay)
Ÿ On/off status for the switch aer power failure
Ÿ Auto turn-on / turn-off timer for the switch

Scan the QR code for a full list of parameters and look
to the right for how to access them on your hub:

SCAN SETTINGS

Choose your hub and scan the QR code with
your phone’s camera. Then click on the link to
learn how to access and change the advanced
settings for the switch on your hub.

SmartThings

Home Assistant

Hubitat

Vera

NEED HELP?

If you’re having trouble reading the
diagrams or don’t see your wiring set-up
here, get in touch! We have more 3-way,
4-way, and 5-way diagrams and
instructions. There are many ways to wire

multi-point control set-ups so unless you
can match your wiring to the diagrams
here, please don’t attempt the installation
for your own safety.

[e-mail]
www.support.getzooz.com

USE IT WITH SMART BULBS!

Want to control your smart bulb from a wall switch without cutting power to it every time you turn the light off from the switch?
We’ll tell you how, just ask!