Getac Technology V110GD, V110NXP User Manual
V110
USER MANUAL
Rugged Mobile Computing Solutions
February 2018
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents
Chapter 1 Getting Started.................................................................................................................. 1
Getting the Computer Running ........................................... 2
Unpacking .................................................................. 2
Connecting to AC Power ............................................... 3
Opening and Closing the Cover ...................................... 4
Operating in Tablet Mode .............................................. 5
Turning On and Off the Computer .................................. 7
Taking a Look at the Computer ......................................... 9
Front Components ........................................................ 9
Rear Components ....................................................... 10
Right-Side Components ................................................ 11
Left-Side Components .................................................. 12
Top-open Components ................................................. 13
Bottom Components ..................................................... 15
Installing the Accessories ................................................. 17
Attaching the Carrying Strap ......................................... 17
Using the Tether ........................................................ 18
Attaching the Handgrip Strap (Optional) ......................... 19
Chapter 2 Operating Your Computer ......................................................................................... 20
Using the Internal Keyboard ............................................. 21
Typewriter Keys .......................................................... 21
Cursor-Control Keys .................................................... 21
Numeric Keypad ........................................................ 22
Function Keys ........................................................... 23
Fn Key .................................................................... 23
i
Hot Keys ................................................................. 23
Windows Keys ........................................................... 24
Using the Touchpad ....................................................... 26
Touch Gestures for Windows 10 ................................... 27
Configuring the Touchpad ............................................ 27
Navigating on the Screen................................................ 29
Using the Touchscreen ................................................ 29
Using the Dual Mode Display (Optional) ....................... 32
Using Network and Wireless Connections ........................... 33
Using the LAN .......................................................... 33
Using the WLAN ....................................................... 33
Using the BT Feature ................................................. 34
Using the WWAN Feature (Optional) ........................... 35
Chapter 3 Managing Power ........................................................................................................... 40
AC Adapter ................................................................... 41
Battery Pack ................................................................ 42
Charging the Battery Pack ........................................... 42
Initializing the Battery Pack .......................................... 43
Checking the Battery Level .......................................... 43
Battery Low Signals and Actions ................................... 44
Replacing the Battery Pack .......................................... 44
Power-Saving Tips ........................................................ 47
Chapter 4 Expanding Your Computer ........................................................................................ 48
Connecting Peripheral Devices .......................................... 49
Connecting a Display Monitor ....................................... 49
Connecting a USB Device ........................................... 49
Connecting a Device for USB Charging .......................... 50
Connecting a Serial Device ........................................... 51
Connecting an Audio Device ......................................... 51
Using Various Card Readers............................................ 53
Using Smart Cards .................................................... 53
Using ExpressCards .................................................... 54
Using the NFC/RFID Reader (Optional) ....................... 55
Using the Fingerprint Scanner (Optional) .......................... 38
ii
Enrolling a Fingerprint ................................................. 38
Fingerprint Login ........................................................ 39
Changing or Replacing ................................................... 56
Replacing the Hard Disk Drive ..................................... 56
System Memory Upgrade ............................................. 57
Chapter 5 Using BIOS Setup .......................................................................................................... 60
When and How to Use ................................................... 61
Menu Descriptions ......................................................... 62
Information Menu ....................................................... 62
Main Menu ............................................................... 62
Advanced Menu ......................................................... 63
Security Menu ........................................................... 65
Boot Menu ............................................................... 66
Exit Menu ................................................................ 66
Chapter 6 Using Getac Software ..................................................................................................67
OSD Control Panel ........................................................ 68
G-Manager .................................................................. 69
G-Camera .................................................................... 71
Chapter 7 Care and Maintenance ................................................................................................ 72
Protecting the Computer .................................................. 73
Using an Anti-Virus Strategy ....................................... 73
Using the Cable Lock ................................................. 73
Taking Care of the Computer .......................................... 74
Location Guidelines ..................................................... 74
General Guidelines ..................................................... 74
Cleaning Guidelines .................................................... 75
Battery Pack Guidelines .............................................. 75
Touchscreen Guidelines ............................................... 77
When Traveling ............................................................. 78
Chapter 8 Troubleshooting ............................................................................................................79
Preliminary Checklist ....................................................... 80
Solving Common Problems ............................................... 81
Battery Problems ......................................................... 81
BT Problems .............................................................. 81
iii
Display Problems ....................................................... 82
Hardware Device Problems .......................................... 82
Keyboard and Touchpad Problems ................................. 83
LAN Problems ........................................................... 83
Power Management Problems ....................................... 84
Sensor Problems ........................................................ 84
Software Problems ..................................................... 85
Sound Problems ........................................................ 85
Startup Problems ....................................................... 86
WLAN Problems ........................................................ 86
Other Problems ......................................................... 88
Resetting the Computer .................................................. 89
System Recovery ........................................................... 90
Using Windows RE .................................................... 90
Using Recovery Partition ............................................... 91
Using the Driver Disc (Optional) ..................................... 93
Appendix A Specifications ................................................................................................................ 94
Appendix B Regulatory Information ............................................................................................. 96
On the Use of the System ............................................. 97
Class B Regulations ................................................... 97
ANSI Warning ........................................................... 98
Safety Notices ........................................................... 99
On the Use of the RF Device ....................................... 103
USA and Canada Safety Requirements and Notices......... 103
European Union CE Marking and Compliance Notices ...... 105
User Notification of Take-back Service ............................. 107
ENERGY STAR 6.1 ...................................................... 108
Battery Recycling .......................................................... 110
iv
Chapter 1
This chapter first tells you step by step how to get the computer up and running.
Then, you will find a section briefly introducing the external components of the
computer.
1
V110 notebook computer
AC adapter
AC power cord
Battery pack x 2
Screen cleaning cloth
Carrying strap
Stylus
Tether
Document(s)
Driver disc (optional)
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
Inspect all the items. If any item is damage or missing, notify your dealer immediately.
2
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer.
Using other AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that
protects it from charging/discharging. It will get out of
the mode to be ready for use when you install the battery
pack and connect AC power to the computer for the very first
time.
When the AC adapter is connected, it also charges the battery
pack. For information on using battery power, see Chapter
3.
You must use AC power when starting up the computer for the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the computer
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your computer. Now, you are ready to turn on the computer.
3
Opening and Closing the Cover
To open the top cover:
1. Pull loose the cover latch (
2. Lift up the cover (
viewing clarity.
To close the top cover:
1. Close the display.
). You can tilt the cover forward or backward for optimal
) and release the clamp ().
2. Lift the cover latch and engage the clamp on the display. Then, push in the
cover latch to click it into place.
CAUTION: Before engaging the clamp, make sure the two guide pins
are correctly seated in place.
4
Correct: guide pin
correctly seated
Wrong: guide pin
not seated
Correct: guide pin
correctly seated
Wrong: guide pin
not seated
Operating in Tablet Mode
In addition to being used as a regular notebook computer (Laptop mode), your
computer can also be operated in Tablet mode. In Tablet mode, you operate the
computer with a stylus or digitizer pen, or a fingertip, instead of a keyboard or
mouse.
1. Open the top cover so that it is almost perpendicular with the keyboard of the
computer.
2. Turn the display counter-clockwise by 180
o
.
CAUTION: Do not rotate the display more than 180o, or attempt
to rotate the display clockwise.
5
3. Close the computer with the display facing up.
4. Lift the cover latch and engage the clamp on the display. Then, push in the
cover latch to click it into place.
CAUTION: Before engaging the clamp, make sure the two guide pins
are correctly seated in place.
6
To...
Do this...
Power off (Shutdown)
Click Power Shut down.
Sleep
Use one of these methods:
Press the power button.*
Close the top cover.*
Press Fn + F12.*
Click Power Sleep.
Hibernate
By default, this option is not shown in the Start menu.
Correct: guide pin
correctly seated
Wrong: guide pin
not seated
Correct: guide pin
correctly seated
Wrong: guide pin
not seated
Turning On and Off the Computer
Turning On
Press the power button ( ). The Windows operating system should start.
NOTE: Tapping the screen during startup may invoke a pre-boot
menu (unless the default settings have been changed). If the
menu appears, simply select Continue.
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
7
To...
Do this...
If you want to use the feature, set up accordingly in
Windows settings.
* “Sleep” is the default result of the action. You can change what the action
does through Windows settings.
8
Ref
Component
Description
Strap holder
Two buckles hold the carrying strap.
Stereo speaker
Sends out sound and voice from your computer.
Power button
Turns the power on or off. (The default “off” state
is “Sleep mode.”)
Up button
Increases the sound volume.
Down button
Decreases the sound volume.
Top cover latch
Locks the top cover.
Microphone
Receives sound and voice to record voice.
P2 button
Opens or closes the OSD Control Panel.
P1 button
Starts the G-Camera application.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of
your computer may not be exactly the same as those shown in this
manual.
CAUTION: You need to open the protective covers to access the
connectors. When not using a connector, make sure to close the
cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.)
Front Components
9
Ref
Component
Description
Power connector
Connects the AC adapter.
HDMI connector
Connects a HDMI monitor or TV set.
USB 3.0 port
Connects a USB device, such as a flash disk, printer,
digital camera, joystick, and more.
RJ-45 connector
Connects the LAN cable.
Serial port
Connects a serial device.
Kensington lock
Locks the computer to a stationary object for security.
NOTE: The hardware buttons (except the power button) can be
re-defined using G-Manager.
Rear Components
To access a connector, open its protective cover by lifting up the tab of the cover.
When closing the cover, push the tab downward until the cover clicks into place.
10
Ref
Component
Description
Battery pack
Inside is the battery pack (Battery 2) that supplies power
to your computer when external power is not connected.
PowerShare
USB port
Provides either of the below two functions depending on your
setting.
Charges a connected mobile device.
- or -
Functions as a standard USB 3.0 port (default setting).
Combo audio
connector
Connects a set of headphones or external speakers with
amplifier
Supports a headset microphone with 4-pole TRRS 3.5mm
jack.
Smart card
Accepts a smart card for additional security feature.
Right-Side Components
To access a connector, open its protective cover by lifting up the tab of the cover.
When closing the cover, push the tab downward until the cover clicks into place.
To access a device bay, slide the cover latch toward the unlocked position ( )
and then lift up the tab to release the cover. When closing the cover, push the
tab downward until the cover clicks into place and then slide the latch toward the
locked position ( ).
11
slot
Ref
Component
Description
ExpressCard
slot
Accepts an ExpressCard for additional functions.
Ref
Component
Description
Hard disk drive
Inside is the hard disk drive.
Battery pack
Inside is the battery pack (Battery 1) that supplies power
to your computer when external power is not connected.
Left-Side Components
To access a device bay, slide the cover latch toward the unlocked position ( )
and then lift up the tab to release the cover. When closing the cover, push the
tab downward until the cover clicks into place and then slide the latch toward the
locked position ( ).
12
Ref
Component
Description
RFID antenna
(optional)
Reads data from NFC/RFID tags.
Touchscreen
Displays and receives information for the computer.
Camera lens
Allows you to use your computer’s camera function. When
the camera lens is in use, the LED beside it lights up.
Fingerprint
scanner
(optional)
Serves as the fingerprint verification, preventing
unauthorized access to your computer.
Top-open Components
13
Ref
Component
Description
Light sensor
Detects the surrounding lighting condition for automatic
adjustment of the LCD brightness.
Windows logo
button
Opens or closes the Start menu.
Indicators
Show the current status of the computer’s devices.
Power
Lights green when the computer is turned on.
Blinks green when the computer is in Sleep mode.
Battery
charge
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during
this period.
Blinks red when the battery’s capacity is below 10%.
Blinks amber when the battery charging is in an abnormal
state. Replace the battery in case this happens.
Hard disk
drive in-use
Lights green when the computer is accessing the hard disk
drive.
Caps Lock
Lights green when Caps Lock is on.
RF (Radio
Frequency)
Lights green when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
Keyboard
Serves as the data input device.
Touchpad
Serves as the pointing device.
14
Ref
Component
Description
Camera indicator
(optional)
Lights up when the camera lens beside it is in use.
Flash (optional)
Provides extra light when taking pictures.
Camera lens
(optional)
Allows you to use the camera function.
Memory slots
Inside are the memory slots for expanding the memory
size of your computer.
SIM card slot
(optional)
Inside is the SIM card slot.
Antenna passthrough (optional)
Connects to the docking station for using external
WWAN/WLAN/GPS antenna.
WWAN
WLAN
Bottom Components
15
Ref
Component
Description
Docking connector
Inside is the docking connector for connecting an office
dock or vehicle dock (purchased separately).
16
Installing the Accessories
Attaching the Carrying Strap
Insert one end of the strap into one strap holder () on your computer and feed
it through the slider buckle (). Use the fastener () to fix the strap end in
place. Secure the other end of the strap to the computer in the same way.
The strap provides a slot for storing the stylus ().
17
Using the Tether
A tether is available for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the strap holder on computer (as indicated by
below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
18
Attaching the Handgrip Strap (Optional)
1. Insert a hook to each of the computer’s four bottom corners. Secure each hook
with a screw.
2. Attach the four loops of the handgrip strap to the four hooks. Make sure the
loops are securely hooked.
When you need to operate and hold your computer at the same time, insert your
hand through the strap for a firm grip.
19
Chapter 2
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it
in a very hot or cold environment.
The computer can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a
circumstance, do not place the computer on your lap or touch
it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially
a burn.
20
Using the Internal Keyboard
Your keyboard has all the standard functions of a full-sized computer keyboard plus
an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four major
categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are added
such as the Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other
keys for program-specific functions. The Escape (Esc) key is usually used for
stopping a process. Examples are exiting a program and canceling a command.
The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen
that lets you know exactly where on your screen anything you
type will appear. It can take the form of a vertical or
horizontal line, a block, or one of many other shapes.
21
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num Lock is
on, the numeric keys are activated; meaning you can use these keys to enter
numerals.
NOTE:
When the numeric keypad is activated and you need to type
the English letter in the keypad area, you can turn Num Lock
off or you can press Fn and then the letter without turning
Num Lock off.
Some software may not be able to use the numeric keypad on
the computer. If so, use the numeric keypad on an external
keyboard instead.
The Num Lock key can be disabled. (See “Main Menu” in Chapter
5.)
22
Key
Description
Switches the keyboard backlight on and off (option).
Switches the RF (radio frequency) radio on and off.
When off, all wireless modules (such as WLAN, BT, and WWAN)
cannot be used. When on, individual settings of the module work.
Decreases the sound volume.
Increases the sound volume.
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys are
multi-purpose keys that perform functions defined by individual programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another key
to perform the alternative function of a key. To perform a desired function, first press
and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to activate
special functions of the computer. Most hot keys operate in a cyclic way. Each
time a hot key combination is pressed, it shifts the corresponding function to the
other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop. The
hot keys are described next.
23
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