Getac Technology S410N Users manual

Download

Rugged Mobile Computing Solutions

S410

USER MANUAL

January 2016

TRADEMARKS

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All brand and product names are trademarks or registered trademarks of their respective companies.

NOTE The information in this manual is subject to change without notice.

For the latest version of the manual, please visit the Getac website at www.getac.com.

Table of Contents

Chapter 1 Getting Started .............................................................. 1

Getting the Computer Running ........................................... 2

Unpacking .................................................................. 2

Connecting to AC Power ............................................... 3

Turning On and Off the Computer .................................. 4

Taking a Look at the Computer ......................................... 6

Front Components ........................................................ 6

Rear Components ........................................................ 7

Right-Side Components ................................................. 8

Left-Side Components ................................................... 9

Top-open Components ................................................. 10

Bottom Components ..................................................... 12

Chapter 2 Operating Your Computer ............................................ 14

Using the Keyboard ........................................................ 15

Typewriter Keys .......................................................... 15

Cursor-Control Keys .................................................... 15

Numeric Keypad ......................................................... 16

Function Keys ............................................................ 17

Fn Key ..................................................................... 17

Hot Keys .................................................................. 17

Windows Keys ............................................................ 19

Using the Touchpad ....................................................... 20

Touch Gestures for Windows 10 .................................... 21

Configuring the Touchpad ............................................ 22

Using the Touchscreen (Optional) ................................... 23

Using Multi-touch Gestures .......................................... 24

Using the Tether (Optional) ....................................... 26

Using the Quick Buttons ................................................. 28

Using Network and Wireless Connections ........................... 30

Using the LAN .......................................................... 30

Using the WLAN ........................................................ 31

Using the Bluetooth Feature ......................................... 33

Using the WWAN Feature (Optional) ........................... 35

Using the DVD Drive (Optional) ..................................... 38

Inserting and Removing a Disc..................................... 39

Using the GPS Feature (Optional) ................................... 41

Using the Fingerprint Scanner (Optional) .......................... 42

Enrolling a Fingerprint ................................................. 42

Fingerprint Login ........................................................ 44

Using the Contactless Smart Card Reader (Optional) .......... 45

Chapter 3 Managing Power .......................................................... 47

AC Adapter .................................................................. 48

Battery Pack ................................................................ 49

Charging the Battery Pack ........................................... 49

Initializing the Battery Pack .......................................... 50

Checking the Battery Level .......................................... 50

Battery Low Signals and Actions ................................... 50

Replacing the Battery Pack ........................................... 51

Hot Swapping the Battery Pack (Optional) .................... 53

Power-Saving Tips ........................................................ 55

Chapter 4 Expanding Your Computer ........................................... 56

Connecting Peripheral Devices .......................................... 57

Connecting a USB Device ........................................... 57

Connecting a Device for USB Charging (Optional) .......... 58

Connecting a Monitor .................................................. 59

Connecting a Serial Device (Optional) .......................... 60

Connecting an Audio Device ........................................ 60

Using Storage and Expansion Cards .................................. 61

Using Storage Cards ................................................... 61

Using Smart Cards .................................................... 62

Using ExpressCards (Optional) .................................... 63

Using PC Cards (Optional) ........................................ 64

Changing or Replacing ................................................... 65

Replacing the Hard Disk Drive ..................................... 65

Chapter 5 Using BIOS Setup ......................................................... 66

When and How to Use .................................................. 67

Menu Descriptions ......................................................... 68

Information Menu ....................................................... 68

Main Menu ............................................................... 68

Advanced Menu ......................................................... 69

Security Menu ............................................................ 71

Boot Menu ............................................................... 72

Exit Menu ................................................................ 72

Chapter 6 Using Getac Software ................................................... 74

G-Manager .................................................................. 75

Quick Button Definition Utility ........................................... 77

Chapter 7 Care and Maintenance .................................................. 79

Protecting the Computer .................................................. 80

Using an Anti-Virus Strategy ....................................... 80

Using the Cable Lock ................................................. 80

Taking Care of the Computer ........................................... 81

Location Guidelines ...................................................... 81

General Guidelines ...................................................... 81

Cleaning Guidelines .................................................... 82

Battery Pack Guidelines .............................................. 82

Touchscreen Guidelines ............................................... 84

When Traveling ............................................................. 85

Chapter 8 Troubleshooting .......................................................... 86

Preliminary Checklist ....................................................... 87

Solving Common Problems .............................................. 88

Battery Problems ........................................................ 88

Bluetooth Problems ..................................................... 88

iii

Display Problems ....................................................... 89

DVD Drive Problems .................................................. 89

Hardware Device Problems .......................................... 90

Hard Disk Drive Problems ........................................... 90

Keyboard and Touchpad Problems .................................. 91

LAN Problems ............................................................ 91

Power Management Problems ....................................... 92

Software Problems ..................................................... 92

Sound Problems ........................................................ 92

Startup Problems ....................................................... 93

WLAN Problems ........................................................ 93

Other Problems ......................................................... 95

Resetting the Computer .................................................. 96

System Recovery ........................................................... 97

System Restore, Recovery, or Reset (for Windows 10

Models) .................................................................. 97

System Recovery (a Tool for Windows 7 Models) ......... 97

Using the Driver Disc ................................................... 100

Appendix A Specifications.............................................................. 101

Appendix B Regulatory Information ............................................... 103

On the Use of the System .......................................... 104

Class B Regulations .................................................. 104

Safety Notices .......................................................... 105

On the Use of the RF Device ....................................... 108

USA and Canada Safety Requirements and Notices......... 108

European Union CE Marking and Compliance Notices ...... 110

User Notification of Take-back Service ..............................112

ENERGY STAR 6.1 .......................................................113

Battery Recycling ...........................................................115

Chapter 1

Congratulations on purchasing this rugged computer.

This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.

 S410 notebook computer

 AC adapter

 Main battery pack  AC power cord

 Second battery pack*

 Screen cleaning cloth

 Driver disc

 Document(s)

Getting the Computer Running

Unpacking

After unpacking the shipping carton, you should find these standard items:

* Select models only

Inspect all the items. If any item is damage or missing, notify your dealer immediately.

Connecting to AC Power

It is suggested that you use AC power when starting up the computer for the very first time.

1. Plug the DC cord of the AC adapter to the power connector of the computer ().

2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet ().

3. Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer.

CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.

NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3.

Turning On and Off the Computer

Turning On

1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity.

2. Press the power button (

). The Windows operating system should start.

To...

Do this...

Windows 10

Windows 7

Power off (Shutdown)

Click  Power  Shut down.

Use the Windows Start menu in the lower left and follow the shutdown procedure.

Sleep

Use one of these methods:

 Press the power button.*  Close the top cover.*  Press Fn + F12.*  Click  Power 

Sleep.

Use one of these methods:

 Press the power button.*  Close the top cover.*  Press Fn + F12.*  Use the Windows Start menu to

put the computer in Sleep mode.

Hibernate

By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings.

Use the Windows Start menu to put the computer in Hibernation mode.

Turning Off

When you finish a working session, you can stop the system by turning power or leaving it in Sleep or Hibernation mode:

off the

* “Sleep” is the default result of the action. You can change what the action does through Windows settings.

Ref

Component

Description

See Also



Top Cover Latch

Locks the top cover.

P. 4



Stereo Speaker

Sends out sound and voice from the computer.



Handle

Provides a convenient way to carry the computer.

Taking a Look at the Computer

NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document.

CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity. (Engage the locking mechanism if existing.)

Front Components

Ref

Component

Description

See Also



HDMI Connector

Connects a HDMI monitor or TV set.

P. 59



USB 3.0 Port

Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more.

P. 57



RJ-45 Connector

Connects the LAN cable.

P. 30



Optional I/O Connector

Depending on the model, the component can be one of the following:

None

RJ-45 Connector

Connects the LAN cable (for LAN 2).

P. 30

PowerShare USB Port

Can be used to charge mobile devices.

P. 58



VGA Connector

(optional)

Connects an external display monitor.

P. 59

RS232 Serial Connector

(optional)

Connects a serial mouse o r serial communication device.



RS232 Serial Connector

(optional)

Connects a serial mouse o r serial communication device.

P. 60



Kensington Lock

Locks the computer to a stationary object for security.

P. 80

Rear Components

Ref

Component

Description

See Also



Battery Pack

( )

Supplies power to your computer when external power is not connected.

P. 49



USB 2.0 Port

Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more.

P. 57



Combo Audio Connector

Connects a set of headphones or external speakers with amplifier

P. 60

Supports a headset microphone with 4-pole TRRS 3.5mm jack.



SIM Card Slot

(optional)

Accepts a SIM card for models having the WWAN module.

P. 35



Smart Card Reader

Accepts a smart card for additional security feature.

P. 61



Storage Card Reader

Accepts an SD card for removable storage media.

P. 61



USB 3.0 Port

Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more.

P. 57



Power Connector

Connects the AC adapter.

P. 3

Right-Side Components

Ref

Component

Description

See Also



Stylus Slot

For storing the stylus (optional).

P. 23



Tether Hole

Stylus tethered to this hole.

P. 26



Multi-purpose Bay

Depending on the model, the component can be one of the following:

None

Second Battery Pack

( )

Supplies power to your computer when external power is not connected.

P. 49

Super Multi Drive

Accepts a compact disc for installing or loading software, accessing data, and playing music/video.

P. 38

PC Card Slot

Accepts a PC card for additional functions.

P. 64

ExpressCard Slot

Accepts an ExpressCard for additional functions.

P. 63



Hard Disk Drive

Is the storage device that contains the operating system, software programs, and data files.

P. 65

Left-Side Components

Ref

Component

Description

See Also



Microphone

Receives sound and voice for the computer.



Camera Lens (optional)

Allows you to use the camera function. When the camera lens is in use, the LED beside it lights up.



LCD Screen

Displays the output of the computer. May include the optional touchscreen feature.

P. 23



Indicators

Num Lock

Lights green when Num Lock is on.

P. 16

Top-open Components

Ref

Component

Description

See Also

Hard Disk

Blinks green when computer is reading / writing data to the hard disk

Lights red when the optional hard disk heater is on.

P. 93

RF (Radio

Frequency)

Lights green when the RF radio of any RF feature (WLAN/Bluetooth/WWAN) is on.



Contactless Smart Card Reader

(optional)

Serves as an RFID reader/writer and an NFC reader.

P. 45



Indicators

Battery

Lights amber when the battery is being charged.

P. 49

Lights green when battery charging is completed.

Blinks green to indicate the battery’s built-in high temperature protection mechanism is activated.

CAUTION: Do not remove the battery during this period.

Blinks red when the battery’s capacity is below 10 %.

P. 50

Blinks amber when the battery is in an abnormal condition.

Power

Lights green when computer is on.

Blinks green when computer is in Sleep mode.



P1 Button

Toggles Blackout mode on or off.

P. 26

Can be changed to a different function.



P2 Button

Toggles the sunlight-readable mode on or off.

Can be changed to a different function.

Ref

Component

Description

See Also



Power Button

Turns the power on or off (Sleep mode by default).

P. 4



Fingerprint Scanner

(optional)

Serves as the fingerprint verification, preventing unauthorized access to your computer.

P. 38

Keyboard

Serves as the data input device of the computer.

P. 15

Touchpad

Serves as the pointing device of the computer.

P. 20

Ref

Component

Description

See Also



Antenna Passthrough

(optional)

Connects to the docking station for using external WWAN/WLAN/GPS antenna.

WWAN

GPS

WLAN

Bottom Components



Battery Latch

( )

Locks the main battery pack in place.

P. 51

Ref

Component

Description

See Also



Docking Connector

Connects to the office or vehicle dock (purchased separately).



Battery Latch

( )

Locks the second battery pack in place.

P. 51



Battery Hot Swapping Indicator

Lights up if you unlock the battery latch while operating the computer on battery power. The indicator is intended to inform whether you can safely hot swap the battery pack.

NOTE: This indicator works only if your model has the second battery pack and/or bridge battery.

P. 53

Green light: It is safe to hot swap the battery pack.

Red light: Hot swapping is not allowed.

Blinking red light: The computer is entering Hibernation mode.



Hard Disk Drive Latch

Locks the hard disk drive in place.

P. 65

Chapter 2

This chapter provides information about the use of the computer.

If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

CAUTION:

 Do not expose your skin to the computer when operating it

in a very hot or cold environment.

 The computer can get uncomfortably warm when you use it in

high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn.

Using the Keyboard

Your keyboard has all the standard functions of a full-sized computer keyboard plus an

Fn key added for specific functions.

The standard functions of the keyboard can be further divided into four major categories:

 Typewriter keys

 Cursor-control keys

 Numeric keys

 Function keys

Typewriter Keys

Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the

Ctrl, Alt, Esc, and lock keys for special purposes.

The Control ( keys for program-specific functions. The Escape ( stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using.

Ctrl) / Alternate (Alt) key is normally used in combination with other

Esc) key is usually used for

Cursor-Control Keys

Cursor-control keys are generally used for moving and editing purposes.

NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes.

Numeric Keypad

A 15-key numeric keypad is embedded in the typewriter keys as shown next:

Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals.

NOTE:

 When the numeric keypad is activated and you need to type

the English letter in the keypad area, you can turn Num Lock off or you can press

Num Lock off.

Fn and then the letter without turning

Key

Description

Switches the keyboard backlight off or on (with 4-level brightness). *

Switches the RF (radio frequency) radio on and off. When off, all wireless modules (such as WLAN, Bluetooth, and

WWAN) cannot be used. When on, individual settings of the module work.

Decreases the sound volume.

 Some software may not be able to use the numeric keypad on

the computer. If so, use the numeric keypad on an external keyboard instead.

 The Num Lock key can be disabled. (See “Main Menu” in Chapter 5.)

Function Keys

On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs.

Fn Key

The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold

Fn, then press the other key.

Hot Keys

Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice.

You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next.

Key

Description

Increases the sound volume.

Switches the display output to the next choice if an external display is connected. Choices are:

LCD only

LCD + External display (Duplicate)

LCD + External display (Extend)

External display only

The hot keys are equivalent to

Windows logo key + P.

Decreases the LCD brightness.

Increases the LCD brightness.

Switches the touchscreen off or on.*

Switches the touchpad off or on.

Switches the system sound output off (mute) or on.

Switches the display backlight off or on.

Serves as the sleep button that you can define with Windows’

Power Options.

TABLE NOTE: * means “select models only.”

Windows Keys

The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key.

The Windows Logo key opens the specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click.

Start menu and performs software-

Using the Touchpad

CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface.

NOTE:

 You can press  For optimal performance of the touchpad, keep your fingers

and the pad clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.

The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons.

Fn+F9 to toggle the touchpad on or off.

The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.

Term

Action

Point

Move your finger on the pad until the cursor points to the selection on the screen.

Click

Press and release the left button. –or– Tap gently anywhere on the pad.

Double-click

Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly.

Drag and drop

Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. –or– Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination. When you lift your finger from the pad, the selected object will drop into place.

Here are some common terms that you should know when using the touchpad:

TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as an alternative method of pressing the left button will no longer be valid.

Touch Gestures for Windows 10

The touchpad supports touch gestures for Windows 10 such as on-finger scrolling, two-finger scrolling, pinch zoom, rotating, and others. For detailed information, go to Settings  Devices  Mouse & touchpad  Additional mouse options  Device

Settings  Settings.

Configuring the Touchpad

You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on.

To configure the touchpad, go to Windows 10) or.Control Panel  Mouse (in Windows 7).

Settings  Devices  Mouse & touchpad (in

Term/Action

Equivalent Mouse

Function

Tap: Touch the screen once.

Click/Point

Double-tap: Touch the screen twice rapidly.

Double-click

Tap and hold: Tap and hold until a popup menu appears.

Right-click

Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination.

Drag

Using the Touchscreen (Optional)

NOTE: You can press

CAUTION: Do not use a sharp object such as a ballpoint pen or

pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus.

Select models have a capacitive touchscreen. This type of touchscreen responds to objects that have conductive properties, such as fingertips and a capacitive-tipped stylus. You can navigate on the screen without using a keyboard, touchpad, or mouse.

By default settings, your touchscreen responds best to fingertips. If you prefer using a capacitive-tipped stylus (purchased separately) or if you are wearing gloves, you should change the touchscreen settings to suit your scenario. (Use the G-Manager program and select the Touch Screen tab to set up.)

The following table shows how you use the touchscreen to obtain equivalent mouse functions.

Fn+F8 to toggle the touchscreen on or off.

Gestures

Actions

( = finger down; = finger up)

Descriptions

Pan (Scroll)

Drag 1 or 2 fingers up or down.

Use panning to see another part of a page that has scroll bars.

Zoom (Pinch)

Move two fingers apart/toward each other.

Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming.

Rotate

Move two fingers in opposing directions.

-orUse one finger to pivot around another.

Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture works in applications that support the specific gesture.

Using Multi-touch Gestures

You can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the computer.

Here are the multi-touch gestures that you can use:

Gestures

Actions

( = finger down; = finger up)

Descriptions

Press and Tap

Press on target and tap using a second finger.

Use press and tap to access the shortcut menu.

Twofinger Tap

Tap two fingers at the same time (where the target is in the midpoint between the fingers).

The function is defined by applications that support the specific gesture.

Flicks

Make quick drag gestures in the desired direction.

Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.

Using the Tether (Optional)

You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer.

1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by  below). Then, insert the other end through the first loop (as indicated by  below) and pull it tight.

2. Insert the other loop end to the hook on the computer (as indicated by  below). Then, insert the stylus end through the loop (as indicated by  below) and pull it tight.

3. When not in use, store the stylus in the stylus slot.

CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock.

Button

Description

Remarks

Toggles Blackout mode on or off. In Blackout mode, the LCD backlight, keyboard/button

backlight, and LED indicators are all turned off; and the sound is muted.

To bring the computer out of Blackout mode, press the same button again or the power button.

Default function

Can start a program based on your settings. (See “Quick Button Definition Utility” in Chapter 6 for more information.)

Alternative functions

Can serve as “Emergency” button if set accordingly in the BIOS Setup program. (For setup information, see “Advanced Menu” in Chapter 5.)

Toggles the sunlight-readable mode on or off. In sunlight-readable mode, the LCD brightness is increased

to the highest level. The mode automatically ends when the brightness setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted.

Default function

Using the Quick Buttons

The Quick Buttons allow you to quickly start a program or activate a function.

Button

Description

Remarks

Selects an ECO mode. (For setup information, see “Advanced Menu” in Chapter 5.)

Pressing the button brings up the ECO menu as shown below:

Select a mode before the ECO menu disappears. You can select a mode by pressing the same button or the arrow key. The ECO mode will return to the default Off setting when AC power is connected, any power related setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted.

Each ECO mode (Quick, Power Saving, or Work) is a combination of power settings that results in different power consumptions. (You can use the G-Manager program to configure the ECO modes. See “G-Manager” in Chapter

6.)

NOTE: The button works only when using battery power.

Alternative functions

Can start a program according to your settings. (See “Quick Button Definition Utility” in Chapter 6 for more information.)

ECO Me nu

ECO Off

Quick Mode

Power Saving

Work Mode

LAN2

Using Network and Wireless Connections

Using the LAN

The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps.

Select models have a second LAN module so you can connect to two networks at the same time.

NOTE: LAN2 module implements DSM (Deep Slumber Mode) to save battery power. Power is supplied to the LAN module only when the LAN cable is connected. This means the LAN module will not appear in Windows’ Device Manager if the LAN cable is not connected and will appear if the cable is connected.

WLAN

auxiliary antenna

Using the WLAN

The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n.

NOTE: Do not block the antenna area.

Turning On/Off the WLAN Radio

To turn on the WLAN radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane

2. If you have previously turned off the WLAN radio, use one of the below methods

mode using one of the below methods.

 Press Fn+F1.

 For Windows 10: Click  Settings  Network & Internet  Airplane

mode. Slide the Airplane mode switch to the Off position.

to turn it on.

 For Windows 10: Click  Settings  Network & Internet  Wi-Fi. Slide

the Wi-Fi switch to the On position.

 For Windows 7: Use either Windows Mobility Center or Getac Quick Bar. To

open Getac Quick Bar, right-click the Getac Utility icon on Windows

taskbar and select Quick Bar. Click the WLAN button in the Quick Bar (an X over the button means the radio is currently off).

To turn off the WLAN radio:

You can turn off the WLAN radio the same way you turn it on.

If you want to turn off all wireless radio, slide the RF switch to the

OFF position.

Connecting to a WLAN Network

1. Make sure that the WLAN function is enabled (as described above).

For Windows 10: Click the network icon in the lower right of the task bar.

For Windows 7: Click the Wireless Network icon on the taskbar. (An orange light in the icon indicates connections are available.)

3. In the list of available wireless networks, click a network, and then click

4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase.

For more information on setting a wireless network connection, refer to Windows online help.

NOTE: You can use Intel® PROSet Wireless to take full advantage of the Wi-Fi capabilities of your computer. See the Help of the utility for instructions.

Connect.

Bluetooth main antenna

Bluetooth

auxiliary antenna

Using the Bluetooth Feature

The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range.

NOTE: Do not block the antenna area.

Turning On/Off the Bluetooth Radio

To turn on the Bluetooth radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods.

 Press Fn+F1.

 For Windows 10: Click  Settings  Network & Internet  Airplane

2. If you have previously turned off the Bluetooth radio, use one of the below methods to turn it on.

 For Windows 10: Click  Settings  Devices  Bluetooth. Slide the

mode. Slide the Airplane mode switch to the Off position.

Bluetooth switch to the On position.

 For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, right-click

the Getac Utility icon on Windows taskbar and select Quick Bar. Click the Bluetooth button in the Quick Bar (an X over the button means the radio is currently off).

To turn off the Bluetooth radio:

You can turn off the Bluetooth radio the same way you turn it on.

If you want to turn off all wireless radio, slide the RF switch to the OFF position.

Connecting to another Bluetooth Device

1. Make sure that the Bluetooth function is enabled (as described above).

2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.)

For Windows 10: Click  Settings  Devices Bluetooth.

For Windows 7: Right-click the Bluetooth icon a Device.

4. Select the device you want to connect from the search results.

5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information.

For detailed information on using the Bluetooth feature, see Windows’ online Help.

on Windows taskbar. Click Add

WWAN

auxiliary antenna

Using the WWAN Feature (Optional)

A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE.

NOTE:

 Your model only supports data transmission; voice

transmission is not supported.

 Do not block the antenna area.

Installing a SIM Card

1. Turn off the computer and disconnect the AC adapter.

2. Open the cover of the SIM card slot.

3. Insert the SIM card into the slot. Make sure the golden contact area on the card is facing upward and the beveled corner on the SIM card facing inward.

4. Close the cover.

Turning On/Off the WWAN Radio

To turn on the WWAN radio:

1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods.

 Press Fn+F1.

 For Windows 10: Click  Settings  Network & Internet  Airplane

mode. Slide the Airplane mode switch to the Off position.

2. If you have previously turned off the WWAN radio, use one of the below methods to turn it on.

 Use the WWAN utility.

 For Windows 10: Click  Settings  Network & Internet  Airplane

mode. Slide the Cellular switch to the On position.

 For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, right-click

the Getac Utility icon on Windows taskbar and select Quick Bar. Click the WWAN button in the Quick Bar (an X over the button means the radio is currently off).

To turn off the WWAN radio:

You can turn off the WWAN radio the same way you turn it on.

If you want to turn off all wireless radio, slide the RF switch to the OFF position.

Setting up a WWAN Connection

1. Make sure that the SIM card is inserted and the WWAN function is enabled (as described above).

2. Start the WWAN utility software (

3. You can use the WWAN utility software to configure and use WWAN connections. See the online help for information.

Skylight).

Using the DVD Drive (Optional)

Select models have a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media.

CAUTION:

 When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray,

and then close the tray.

 Do not leave the drive tray open. Also, avoid touching the

lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction.

 Do not wipe the lens using materials with rough surface (such

as paper towel). Instead, use a cotton swab to gently wipe the lens.

FDA regulations require the following statement for all laser-based devices: “Caution, Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.”

NOTE: The DVD drive is classified as a Class 1 laser product. This label is located on the DVD drive.

NOTE: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Eject button

Inserting and Removing a Disc

CAUTION (for models having the touchscreen feature): If the stylus tether is attached to the computer, be careful the tether does not get in the way when you open or close the DVD tray.

Follow this procedure to insert or remove a disc:

1. Turn on the computer.

2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended.

3. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place.

To remove a disc, hold the disc by its outer edge and lift it up from the tray.

4. Gently push the tray back into the drive.

NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “DVD Drive Problems” in Chapter 8.)

GPS antenna

Using the GPS Feature (Optional)

GPS (Global Positioning System) technology allows you to pinpoint the geographic location of the computer and use the data for navigational and other purposes.

NOTE:

 You need to install third-party software to take full

advantage of the GPS feature.

 Do not block the antenna area.

You can view GPS information by running the G-Manager program and selecting the

GPS Status tab.

Fingerprint scanner

Using the Fingerprint Scanner (Optional)

CAUTION:

 For optimal performance, both the scanning surface and the

finger should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface.

 It is not recommended that you use the fingerprint scanner

in a belowfreezing temperature. The moisture on your finger can freeze to the scanner’s metal surface when you touch it, resulting in a failed operation. Besides, touching freezing metal with your finger can cause frostbite.

The fingerprint scanner (if your model has the feature) provides a strong authentication mechanism based on fingerprint recognition. You can log on to Windows and dismiss the lock screen with an enrolled fingerprint instead of a password.

Enrolling a Fingerprint

NOTE: You can enroll a fingerprint only after creating a password for the Windows user account.

For Windows 10

1. Click  Settings Accounts  Sign-in options.

2. On the right side under Fingerprint, click Set up.

3. Follow the onscreen instructions to complete.

For Windows 7

1. Log in to Windows as the user whose fingerprint is to be enrolled.

2. Double-click iMD Fingerprint Reader on Windows desktop.

3. In the fingerprint configuration menu, click Add another.

4. You will be asked to enter the password of the selected user. Enter the password and click OK.

5. Place any finger of your choice on the scanner surface. Keep the finger still until you’re asked to lift your finger and repeat the action again. Several scans of the fingerprint are required.

NOTE: Place your finger in a natural position that matches the way you normally hold your device.

6. When completed, click Finish.

NOTE: For detailed information on the program, see the program’s online help.

Fingerprint Login

NOTE:

 The fingerprint login process can take a while. This is

because the system has to check hardware devices and security configuration before initiating the fingerprint scanner.

 The fingerprint scanner has 360-degree readability. You can

place your finger in any orientation for the scanner to recognize an enrolled fingerprint.

With an enrolled fingerprint, the user can log on by tapping the Fingerprint option in Windows login screen and then placing the finger on the scanner. The user can also dismiss the lock screen with the fingerprint.

If fingerprint login attempts fail three times, you will be switched to password login.

Contactless smart

card reader antenna

area

Using the Contactless Smart Card Reader (Optional)

Select models have a contactless smart card reader module. When an RFID/NFC card is placed within range of the antenna (≤ 4 cm), the reader can:

 Read/write RFID (Radio Frequency Identification) tags

 Read NFC (Near Field Communication) tags

The module supports ISO15693, ISO14443A/B, Felica, and Mifare standards.

NOTE:

 For optimal results when reading an RFID/NFC tag, have the

tag face the antenna in the same orientation as indicated by the icon on the exterior of the computer.

 When not using an RFID/NFC card, do not leave it within or

near the antenna area.

 For enhanced applications and customization of the module,

contact your authorized Getac dealer.

 The NFC reader requires specialized applications. For

further information, ask your system administrator.

Chapter 3

Your computer operates either on external AC power or on internal battery power.

This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

AC Adapter

CAUTION:

 The AC adapter is designed for use with your computer only.

Connecting the AC adapter to another device can damage the adapter.

 The AC power cord supplied with your computer is for use in

the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord.

 When you disconnect the AC adapter, disconnect from the

electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or computer.

 When unplugging the connector, always hold the plug head.

Never pull on the cord.

The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct Current) power because your computer runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power.

The adapter operates on any voltage in the range of 100~240 V AC.

Battery Pack

The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter.

The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time.

NOTE: Care and maintenance information for the battery is

provided in the “Battery Pack Guidelines” section in Chapter

Charging the Battery Pack

NOTE:

 Charging will not start if the internal temperature of the

battery pack is below 0 C (32 F) or above 50 C (122 F); the charging process will stop if the internal temperature

of the battery pack gets above 60 C (140 F). To avoid damaging the battery under this situation, disconnect the AC adapter and wait for the battery to return to room temperature before charging again.

 During charging, do not disconnect the AC adapter before the

battery has been fully charged; otherwise you will get a prematurely charged battery.

 The battery has a high temperature protection mechanism

which limits the maximum charge of the battery to 80% of its total capacity in the event of high temperature conditions. In such conditions, the battery will be regarded as fully charged at 80% capacity.

 The battery level may automatically lessen due to the

self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer.

To charge the battery pack, connect the AC adapter to the computer and an electrical outlet. The Battery Indicator ( that charging is in progress.

) on the computer glows amber to indicate

You are advised to keep the computer power off while the battery is being charged. When the battery is fully charged, the Battery Indicator lights green.

It takes approximately2.5 to 3 hours to fully charge one battery pack. For models having both the main battery pack and second battery pack, the two are charged in parallel.

CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery.

Initializing the Battery Pack

You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours.

A software tool called “Gauge Reset” is provided for the purpose. Use the G-Manager program and select the Battery tab to find the tool.

Checking the Battery Level

NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer.

You can find the battery icon on the Windows taskbar (lower-right corner). The icon shows the approximate battery level.

For models having both the main battery pack and second battery pack, the two are discharged in parallel.

Battery Low Signals and Actions

The battery icon changes appearance to display the current state of the battery.

Battery Icon

Battery Level

Description

Windows 10

Windows 7

Discharging

The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level.

Low

The battery charge has reached the lowbattery level.

Critically low

The battery charge has reached the critical battery level. By default, Windows will display a notification and put your computer into Hibernation.

When the battery is low, the computer’s Battery Indicator (

) also blinks red

to alert you to take actions.

Always respond to low-battery by connecting the AC adapter, placing your computer in Hibernation mode, or turning off the computer.

Replacing the Battery Pack

CAUTION:

 There is danger of explosion if the battery is incorrectly

replaced. Replace the battery only with the computer

manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions.

 Do not attempt to disassemble the battery pack.

1. Turn off the computer and disconnect the AC adapter.

Skip this step if you are hot swapping the battery pack. (See “Hot Swapping the Battery Pack (Optional)” for more information.)

2. Carefully place the computer upside down.

3. Locate the battery pack you want to remove ( on all models or on select models).

4. Slide the battery latch to the unlocked position ( ) () and hold it there. Meanwhile, grasp the edge of the battery pack using the other hand and pull it out of the bay ().

5. Noting the orientation, insert the new battery pack all the way into the bay. The battery latch should be engaged in the locked position ( ).

Hot Swapping the Battery Pack (Optional)

“Hot swapping” means you can safely replace the battery pack without shutting down while your computer is running on battery power. This can be done if your computer has another battery power source.

In addition to the main battery pack, select models have extra(s) which can be one of the below configurations:

 Bridge battery (internal, not user accessible)

 Second battery pack ( occupying the multi-purpose bay, user accessible)

 Bridge battery and second battery pack

Hints and Reminders

See “Hot Swapping the Battery Pack (Optional)” for replacement instructions and note the following hints and reminders on hot swapping:

 Make sure the battery pack to be installed is charged.

 The appropriate temperature range for hot swapping the battery pack is between

-21C (-5.8 F) and 55 C (131 F).

 Check the Battery Hot Swapping Indicator after unlocking the battery latch.

Replace the battery pack only when the indicator lights in green. A red light means the other battery or batteries do not have enough power for you to safely hot swap the battery pack.

 Once a battery pack is removed, the display brightness level will be fixed at

a low level and cannot be adjusted.

 If a charged battery pack is not inserted within 2 minutes, the Battery Hot

Swapping Indicator blinks in red and the computer enters Hibernation mode.

 After removing the battery pack, do not connect and immediately disconnect the

AC adapter. This will shut down the computer

About the Bridge Battery

For models having the bridge battery:

 The bridge battery is not user-replaceable and is invisible to the operating system.

It never functions as the power source as long as the battery pack is installed.

 The bridge battery is charged by external AC power if the AC adapter is

connected.

Power-Saving Tips

Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions.

 Do not disable Power Management.

 Decrease the LCD brightness to the lowest comfortable level.

 Shorten the length of time before Windows turn off the display.

 When not using a connected device, disconnect it.

 Remove the card (such as smart card, ExpressCard, or PC card) if not using

it.

 Turn off the wireless radio if you are not using the wireless module (such as

WLAN, Bluetooth, or WWAN).

 Turn off the computer when you are not using it.

Chapter 4

Computer

You can expand the capabilities of your computer by connecting other peripheral devices.

When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.

USB 3.0

USB 2.0

Connecting Peripheral Devices

Connecting a USB Device

Your computer has three USB 3.0 ports and one USB 2.0 port for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse.

NOTE: Select models have a PowerShare USB port. If needed, you can change the settings and use this port as a standard USB 2.0 port. (See the next section for more information.)

Connecting a Device for USB Charging (Optional)

Select models have a PowerShare USB port ( ). You can use this port to charge mobile devices even when the computer is in power-off, sleep, or hibernation state.

A connected device is charged by either external power (if the AC adapter is connected) or by the computer’s battery (if the AC adapter is not connected). In the latter case, charging will stop when the battery level gets low (20% capacity).

The USB charging feature is enabled by default. You can enable/disable the feature by running the G-Manager program and selecting the PowerShare USB tab. When disabled, the PowerShare USB port functions as a standard USB 2.0 port.

Notes and Cautions on USB Charging

 Before connecting a device for charging, make sure the device works with the

USB charging feature.

 Connect a device directly to this port. Do not connect via a USB hub.

 After resuming from sleep or hibernation, the computer may not detect the

connected device. If this happens, try disconnecting and reconnecting the cable.

 USB charging will stop in the following situations.

– You shut down the computer by pressing the power button for more than 5 seconds – All power (AC adapter and battery pack) is disconnected and then reconnected during power-off state.

 For USB devices which do not require charging, connect them to other USB

ports on your computer.

Connecting a Monitor

If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer.

Your computer has an HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality.

Select models have a VGA connector.

The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel.)

COM2

COM1

Connecting a Serial Device (Optional)

Select models have one or two RS232 serial ports for connecting a serial device.

Connecting an Audio Device

For higher audio quality, you can send sound through an external audio device.

The audio combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone Recessed) so you can connect a compatible headset microphone.

SAFETY WARNING:

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Using Storage and Expansion Cards

Using Storage Cards

NOTE: You can use only storage cards. Your card reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card.

Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The reader supports SD (Secure Digital) and SDXC (Secure Digital eXtended Capacity) cards.

To insert a storage card:

1. Locate the SD card reader on the right side of the computer and open the cover.

2. Align the card with its connector pointing to the slot and its label facing up. Slide the card into the slot until it reaches the end.

3. Close the cover.

4. Windows will detect the card and assign it a drive name.

To remove a storage card:

1. Open

2. Right-click the drive with the card and select

3. Slightly push the card to release and then pull it out of the slot.

4. Close the cover.

File Explorer and click Computer.

Eject.

Chip on the other side

Using Smart Cards

With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

To insert a smart card:

1. Locate the smart card slot on the right of the computer and open the cover.

2. Slide the smart card, with its label and embedded computer chip facing down into the slot.

3. Close the cover.

To remove a smart card:

1. Make sure that the third-party smart card software is not accessing the smart card.

2. Pull the card out of the slot.

3. Close the cover.

Using ExpressCards (Optional)

Select models have an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices.

To insert an ExpressCard:

1. Locate the ExpressCard slot on the left side of the computer.

2. Slightly push the dummy card to release and then pull it out of the slot.

3. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place.

To remove an ExpressCard:

1. Double-click the and the Safely Remove Hardware window appears on screen.

2. Select (highlight) the ExpressCard from the list to disable the card.

3. Slightly push the card to release and then pull it out of the slot.

4. Replace the dummy card.

Safely Remove Hardware icon found on the Windows taskbar

Eject button

Using PC Cards (Optional)

Select models have a PC card slot. The PC card slot supports type II card and CardBus specifications.

To insert a PC card:

1. Locate the PC card slot on the left side of the computer.

2. Slide the PC card, with its label facing up, into the slot until the eject button pops out.

To remove a PC card:

1. Double-click the

2. Select (highlight) the PC card from the list to disable the card.

3. Push the eject button and the card will slide out slightly.

4. Pull the card out of the slot.

5. Close the cover.

and the

Safely Remove Hardware icon found on the Windows taskbar

Safely Remove Hardware window appears on screen.

Changing or Replacing

Replacing the Hard Disk Drive

1. Turn off the computer and disconnect the AC adapter.

2. Carefully place the computer upside down.

3. Locate the hard disk drive.

4. Slide the hard disk drive latch to the unlocked position ( ) () and hold it there. Meanwhile, grasp the edge of the hard disk drive using the other hand and pull it out of the bay ().

5. Noting the orientation, insert the new hard disk drive all the way into the bay. The battery latch should be engaged in the locked position ( ).

Chapter 5

BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features.

This chapter tells you how to use the BIOS Setup Utility.

When and How to Use

You need to run BIOS Setup Utility when:

 You see an error message on the screen requesting you to run BIOS Setup

Utility.

 You want to restore the factory default BIOS settings.

 You want to modify some specific settings according to the hardware.

 You want to modify some specific settings to optimize the system performance.

To run BIOS Setup Utility:

1. For Windows 10 models: Click  Settings  Update & security  Recovery. Under Advanced startup, click Restart now. In the boot options menu, click Troubleshoot  Advanced options  UEFI Firmware Settings. Click Restart. In the next menu that appears, use the arrow key to select Setup Utility and press

Enter.

For Windows 7 models: Press the

during system startup.

2. The BIOS Setup Utility main screen appears.

In general, you can use the arrow keys to move around and + / – keys to change the setup values. Keyboard information can be found at the bottom of the screen.

NOTE:

 The actual setting items on your model may differ from those

described in this chapter.

 The availability of some setting items depends on the Windows

version your computer is running.

F2 key when the prompt appears on the screen

Menu Descriptions

Information Menu

The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu.

NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management

program. The program is provided in the Asset tag folder of the Driver disc.

Main Menu

The Main menu contains the various system settings.

System Date sets the system date.



 System Time sets the system time.

OS Select specifies which version of Windows your computer is running.



 Legacy USB Support enables or disables the system’s support for Legacy USB

device in DOS mode. (for Windows 7 only)

 PXE Boot sets the PXE boot to

Environment) is an environment to boot computers using a network interface independently of data storage devices or installed operating systems.

 Internal Numlock sets if the Num Lock function of the built-in keyboard can

work. When set to Enabled, you can press Fn + Num LK to activate the numeric keypad, which is embedded in the typewriter keys. When set to Disabled, Num Lock does not work. In this case, you can still press Fn + a letter key to enter a number.

UEFI

Legacy

. PXE (Preboot eXecution

Advanced Menu

The Advanced menu contains the advanced settings.

 Wake Up Capability specifies events for waking up the system from S3 (Sleep)

state. Any-key Wake Up From S3 State allows any key to wake up the system from S3 (Sleep) state. USB Wake Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state.

 System Policy allows you to choose between Performance and

life is your first priority, select than battery life, select

AC Initiation sets if connecting AC power will automatically start or resume the



Balance

Performance

. If you need system performance more

Balance

. If battery

system.



Active Management Technology Support (This item appears only on models supporting vPro.) Intel AMT Support enables or disables Intel® Active Management Technology BIOS extension execution. AMT allows the system administrator to access an AMT featured computer remotely. Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. (This item only appears when the previous item is set to Enabled.)



Virtualization Technology Setup sets Virtualization Technology parameters. Intel(R) Virtualization Technology enables or disables Intel® VT (Intel

Virtualization Technology) feature which provides hardware support for processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the additional hardware virtualization capabilities provided by this technology. Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel® Virtualization Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms for efficient virtualization of I/O devices.

 Graphic Setup sets graphics related options.

DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory for use by the internal graphics device.



Button Setup P1 Function specifies the P1 quick button function to one of these options:

– Blackout (See “



 Using the Tether (Optional)

 You can purchase a stylus and tether for your computer model. Use the tether

to attach the stylus to the computer.

3. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by  below). Then, insert the other end through the first loop (as indicated by  below) and pull it tight.

4. Insert the other loop end to the hook on the computer (as indicated by  below). Then, insert the stylus end through the loop (as indicated by  below) and pull it tight.

5. When not in use, store the stylus in the stylus slot.

CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock.

 Using the Quick Buttons” in Chapter 2 for more

information.) – Quick Btn (See “Quick Button Definition Utility” in Chapter 6 for more information.) – Emergency Btn (“Emergency button” only works with customized applications that support the specific button.) P2 Function specifies the P2 quick button function to one of these options: – SunLight (See “



 Using the Tether (Optional)

 You can purchase a stylus and tether for your computer model. Use the tether

to attach the stylus to the computer.

6. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by  below). Then, insert the other end through the first loop (as indicated by  below) and pull it tight.

7. Insert the other loop end to the hook on the computer (as indicated by  below). Then, insert the stylus end through the loop (as indicated by  below) and pull it tight.

8. When not in use, store the stylus in the stylus slot.

CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock.

 Using the Quick Buttons” in Chapter 2 for more

information.) – ECO (See “



 Using the Tether (Optional)

 You can purchase a stylus and tether for your computer model. Use the tether

to attach the stylus to the computer.

9. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by  below). Then, insert the other end through the first loop (as indicated by  below) and pull it tight.

10. Insert the other loop end to the hook on the computer (as indicated by  below). Then, insert the stylus end through the loop (as indicated by  below) and pull it tight.

11. When not in use, store the stylus in the stylus slot.

CAUTION: Be careful the tether does not get in the way when you open or close the DVD tray (if your model has a DVD drive) and when you connect the computer to the office or vehicle dock.

 Using the Quick Buttons” in Chapter 2 for more information.)

– Quick Btn

(See “Quick Button Definition Utility” in Chapter 6 for more

information.)



HDD Preheat keeps the hard disk drive’s temperature above 5oC (41oF) during system shutdown period as long as external AC power is connected. When set to

Enabled

, the optional heater will automatically turn on if the hard disk drive’s temperature drops below 5oC (41oF). (The availability of this item depends on your model.)

 Device Configuration enables or disables several hardware components. The

items available for setting depend on your model.

Security Menu

The Security menu contains the security settings, which safeguard your system against unauthorized use.

NOTE:

 You can set the user password only when the supervisor

password has been set.

 If both the administrator and user passwords are set, you can

enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items.

 A password setting is applied right after it is confirmed.

To cancel a password, leave the password empty by pressing the Enter key.

 Set Supervisor/User Password sets the supervisor/user password. You can set

the supervisor/user password to be required for starting up the system and/or entering BIOS Setup.

Password on Boot allows you to enable or disable the entering of password for



booting up your system.

 Secure Boot Configuration You can access this item only after setting the

Supervisor Password. Secure Boot enables or disables Secure Boot. Secure Boot is a feature that helps

prevent unauthorized firmware, operating systems, or UEFI drivers from running at boot time.

Delete all Security Boot keys deletes all secure boot variables. Restore Factory Defaults resets secure boot variables to manufacturing defaults.

 Set HDD 0 User Password sets the password for locking the Primary Master hard

disk drive. After setting a password, the hard disk drive can only be unlocked by the password no matter where it is installed.



TPM Setup Menu sets various TPM parameters. TPM Support enables or disables TPM support. TPM (Trusted Platform Module)

is a component on your computer’s mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Change TPM State allows you to select between No Change and Clear.

 Intel Trusted Execution Technology enables utilization of additional hardware

capabilities provided by Intel® Trusted Execution Technology.

Boot Menu

The Boot menu sets the sequence of the devices to be searched for the operating system.

Press the arrow key to select a device on the boot order list and then press +/– key to change the order of the selected device.

The [X] sign after a device name means the device is included in the search. To exclude a device from the search, move to the [X] sign of the device and press

Enter.

Exit Menu

The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect.

Exit Saving Changes saves the changes you have made and exits BIOS Setup



Utility.



Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made.

 Load Setup Defaults loads the factory default values for all the items.

 Discard Changes restores the previous values for all the items.

Saves Changes saves the changes you have made.



Chapter 6

Getac software includes application programs for specific computer components and utility programs for overall management.

This chapter briefly introduces the programs.

G-Manager

G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features.

With G-Manager, you can perform all or some of the tasks listed below.

 View system information.

 Check the battery status and configure the battery.

 Configure ECO modes (or called power profiles).

 Set the touchscreen sensitivity mode.

 Enable PowerShare USB feature.

 Set if a warning message will appear when a connected docking station is

removed unexpectedly.

 Enable the use of external GPS/WWAN/WLAN antenna signal.

 Monitor the system.

 View the GPS information (select models only).

Right-click the Getac Utility icon located on Windows taskbar and select G-Manager to start the program. The G-Manager window appears, containing several tabs.

NOTE: Depending on your model, the actual items and information appearing on the screen may differ from those shown in this manual.

Help

For detailed information on the program, see the program’s online help.

Quick Button Definition Utility

The P1 and P2 buttons have pre-assigned functions. You can re-define the button following this procedure:

1. Run BIOS Setup program to select item under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the program.

2. Right-click the Getac utility icon on the Windows taskbar and select Button Definition.

3. The following window appears. By default, P1 is assigned to G-Manager and P2 to Internet Explorer.

To assign a program to a button, click the Open button .

Quick Btn

for the P1 Function or P2 Function

Quick

4. In the Open dialog box, browse to the destination folder and select the desired program file. Then, click Open to complete.

5. A matching program icon will appear in the settings window.

NOTE: You can restore the quick buttons to the default settings by clicking Get Default.

Chapter 7

Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer.

This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.

Protecting the Computer

To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section.

Using an Anti-Virus Strategy

You can install a virus-detecting program to monitor potential viruses that could damage your files.

Using the Cable Lock

You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores.

To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.

Taking Care of the Computer

Location Guidelines

 For optimal performance, use the computer where the recommended temperature

is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature depends on product specifications.)

 Avoid placing the computer in a location subject to high humidity, extreme

temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life.

 Operating in an environment with metallic dust is not allowed.

 Place the computer on a flat and steady surface. Do not stand the computer

on its side or store it in an upside-down position. A strong impact by dropping or hitting may damage the computer.

 Do not cover or block any ventilation openings on the computer. For example,

do not place the computer on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the computer.

 As the computer can become very hot during operation, keep it away from objects

that are vulnerable to heat.

 Keep the computer at least 13 cm (5 inches) away from electrical appliances

that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker.

 Avoid moving the computer abruptly from a cold to a warm place. A temperature

difference of more than 10 C (18 F) may cause condensation inside the unit, which may damage the storage media.

General Guidelines

 Do not place heavy objects on top of the computer when it is closed as this

may damage the display.

 Do not move the computer simply by grasping the display screen.

 The screen surface is easily scratched. Do not use paper towels to clean the

display but use the included soft cloth.

 LCD image sticking occurs when a fixed pattern is displayed on the screen for

a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use.

 To maximize the life of the backlight in the display, allow the backlight to

automatically turn off as a result of power management.

Cleaning Guidelines

 Never clean the computer with its power on.

 Use a soft cloth moistened with water or a non-alkaline detergent to wipe the

exterior of the computer.

 Gently wipe the display with a soft, lint-free cloth.

 Dust or grease on the touchpad can affect its sensitivity. Clean the pad by

using adhesive tape to remove the dust and grease on its surface.

 If water or liquid is split onto the computer, wipe it dry and clean when possible.

Though your computer is water-proof, do not leave the computer wet when you can dry it.

 If the computer gets wet where the temperature is 0C (32F) or below, freeze

damage may occur. Make sure to dry the wet computer.

Battery Pack Guidelines

 Recharge the battery pack when it is nearly discharged. When recharging, make

sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.

 The battery pack is a consumable product and the following conditions will shorten

its life:

– when frequently charging the battery pack – when using, charging, or storing in high temperature condition

 To avoid hastening the deterioration of the battery pack thereby prolonging its

useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.

 Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature

range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.

 It is recommended that you do not charge the battery pack more than once

a day.

 It is recommended that you charge the battery pack with the computer’s power

off.

 To maintain the battery pack’s operating efficiency, store it in a cool dark place

removed from the computer and with 30 % ~ 40 % charge remaining.

 Important guidelines when using the battery pack.

When installing or removing the battery pack take note of the following: – avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. – avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computer’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time.

 When using battery power in an extremely low temperature environment, you may

experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F).

 Do not leave the battery pack in storage for more than six months without

recharging it.

Touchscreen Guidelines

 Use the finger or stylus on the display. Using a sharp or metallic object other

than your finger or stylus may cause scratches and damage the display, thereby causing errors.

 Use a soft cloth to remove dirt on the display. The touchscreen surface has

a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface.

 Turn off the computer power when cleaning the display. Cleaning the display

with the power on may cause improper operation.

 Do not use excessive force on the display. Avoid placing objects on top of the

display as this may cause the glass to break thereby damaging the display.

 Using the touchscreen during low temperature (below 5

C / 41 F) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature.

 When there is noticeable discrepancy in the operation of the touchscreen function

(wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display.

When Traveling

 Before traveling with your computer, make a backup of your hard disk data into

flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data.

 Make sure that the battery pack is fully charged.

 Make sure that the computer is turned off and the top cover is securely closed.

 Make sure that all the connector covers are closed completely to ensure the

waterproof integrity.

 Do not leave objects in between the keyboard and closed display.

 Disconnect the AC adapter from the computer and take it with you. Use the

AC adapter as the power source and as a battery-charger.

 Hand-carry the computer. Do not check it in as luggage.

 If you need to leave the computer in the car, put it in the trunk of the car

to avoid exposing the computer to excessive heat.

 When going through airport security, it is recommended that you send the

computer and flash disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the handheld device used by security personnel).

 If you plan to travel abroad with your computer, consult your dealer for the

appropriate AC power cord for use in your country of destination.

Chapter 8

Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved.

This chapter tells you what actions to take when solving common computer problems.

Preliminary Checklist

Here are helpful hints to follow before you take further actions when you encounter any problem:

 Try to isolate which part of the computer is causing the problem.

 Make sure that you turn on all peripheral devices before turning on the computer.

 If an external device has a problem, make sure that the cable connections are

correct and secure.

 Make sure that the configuration information is properly set in the BIOS Setup

program.

 Make sure that all the device drivers are correctly installed.

 Make notes of your observations. Are there any messages on the screen? Do

any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance.

If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help.

Solving Common Problems

Battery Problems

The battery does not charge (Battery Charge indicator does not light amber).

 Make sure that the AC adapter is properly connected.

 Make sure that the battery is not too hot or cold. Allow time for the battery

pack to return to room temperature.

 If the battery doesn't charge after it has been stored in very low temperatures,

try disconnecting and reconnecting the AC adapter to solve the problem.

 Make sure that the battery pack is installed correctly.

 Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.

 If you often partially recharge and discharge, the battery might not be charged

to its full potential. Initialize the battery to solve the problem.

The battery operating time indicated by the battery meter does not match the actual operating time.

 The actual operating time can be different from the estimated time, depending

on how you are using the computer. If the actual operating time is much less than the estimated time, initialize the battery.

Bluetooth Problems

I cannot connect to another Bluetooth-enabled device.

 Make sure that both devices have activated Bluetooth feature.

 Make sure that the distance between the two devices is within the limit and

that there are no walls or other obstructions between the devices.

 Make sure that the other device is not in “Hidden” mode.

Getac Technology S410N Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual