Getac Technology S410N Users manual
Rugged Mobile Computing Solutions
S410
USER MANUAL
January 2016
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents
Chapter 1 Getting Started .............................................................. 1
Getting the Computer Running ........................................... 2
Unpacking .................................................................. 2
Connecting to AC Power ............................................... 3
Turning On and Off the Computer .................................. 4
Taking a Look at the Computer ......................................... 6
Front Components ........................................................ 6
Rear Components ........................................................ 7
Right-Side Components ................................................. 8
Left-Side Components ................................................... 9
Top-open Components ................................................. 10
Bottom Components ..................................................... 12
Chapter 2 Operating Your Computer ............................................ 14
Using the Keyboard ........................................................ 15
Typewriter Keys .......................................................... 15
Cursor-Control Keys .................................................... 15
Numeric Keypad ......................................................... 16
Function Keys ............................................................ 17
Fn Key ..................................................................... 17
Hot Keys .................................................................. 17
Windows Keys ............................................................ 19
Using the Touchpad ....................................................... 20
Touch Gestures for Windows 10 .................................... 21
Configuring the Touchpad ............................................ 22
Using the Touchscreen (Optional) ................................... 23
i
Using Multi-touch Gestures .......................................... 24
Using the Tether (Optional) ....................................... 26
Using the Quick Buttons ................................................. 28
Using Network and Wireless Connections ........................... 30
Using the LAN .......................................................... 30
Using the WLAN ........................................................ 31
Using the Bluetooth Feature ......................................... 33
Using the WWAN Feature (Optional) ........................... 35
Using the DVD Drive (Optional) ..................................... 38
Inserting and Removing a Disc..................................... 39
Using the GPS Feature (Optional) ................................... 41
Using the Fingerprint Scanner (Optional) .......................... 42
Enrolling a Fingerprint ................................................. 42
Fingerprint Login ........................................................ 44
Using the Contactless Smart Card Reader (Optional) .......... 45
Chapter 3 Managing Power .......................................................... 47
AC Adapter .................................................................. 48
Battery Pack ................................................................ 49
Charging the Battery Pack ........................................... 49
Initializing the Battery Pack .......................................... 50
Checking the Battery Level .......................................... 50
Battery Low Signals and Actions ................................... 50
Replacing the Battery Pack ........................................... 51
Hot Swapping the Battery Pack (Optional) .................... 53
Power-Saving Tips ........................................................ 55
Chapter 4 Expanding Your Computer ........................................... 56
Connecting Peripheral Devices .......................................... 57
Connecting a USB Device ........................................... 57
Connecting a Device for USB Charging (Optional) .......... 58
Connecting a Monitor .................................................. 59
Connecting a Serial Device (Optional) .......................... 60
Connecting an Audio Device ........................................ 60
Using Storage and Expansion Cards .................................. 61
Using Storage Cards ................................................... 61
ii
Using Smart Cards .................................................... 62
Using ExpressCards (Optional) .................................... 63
Using PC Cards (Optional) ........................................ 64
Changing or Replacing ................................................... 65
Replacing the Hard Disk Drive ..................................... 65
Chapter 5 Using BIOS Setup ......................................................... 66
When and How to Use .................................................. 67
Menu Descriptions ......................................................... 68
Information Menu ....................................................... 68
Main Menu ............................................................... 68
Advanced Menu ......................................................... 69
Security Menu ............................................................ 71
Boot Menu ............................................................... 72
Exit Menu ................................................................ 72
Chapter 6 Using Getac Software ................................................... 74
G-Manager .................................................................. 75
Quick Button Definition Utility ........................................... 77
Chapter 7 Care and Maintenance .................................................. 79
Protecting the Computer .................................................. 80
Using an Anti-Virus Strategy ....................................... 80
Using the Cable Lock ................................................. 80
Taking Care of the Computer ........................................... 81
Location Guidelines ...................................................... 81
General Guidelines ...................................................... 81
Cleaning Guidelines .................................................... 82
Battery Pack Guidelines .............................................. 82
Touchscreen Guidelines ............................................... 84
When Traveling ............................................................. 85
Chapter 8 Troubleshooting .......................................................... 86
Preliminary Checklist ....................................................... 87
Solving Common Problems .............................................. 88
Battery Problems ........................................................ 88
Bluetooth Problems ..................................................... 88
iii
Display Problems ....................................................... 89
DVD Drive Problems .................................................. 89
Hardware Device Problems .......................................... 90
Hard Disk Drive Problems ........................................... 90
Keyboard and Touchpad Problems .................................. 91
LAN Problems ............................................................ 91
Power Management Problems ....................................... 92
Software Problems ..................................................... 92
Sound Problems ........................................................ 92
Startup Problems ....................................................... 93
WLAN Problems ........................................................ 93
Other Problems ......................................................... 95
Resetting the Computer .................................................. 96
System Recovery ........................................................... 97
System Restore, Recovery, or Reset (for Windows 10
Models) .................................................................. 97
System Recovery (a Tool for Windows 7 Models) ......... 97
Using the Driver Disc ................................................... 100
Appendix A Specifications.............................................................. 101
Appendix B Regulatory Information ............................................... 103
On the Use of the System .......................................... 104
Class B Regulations .................................................. 104
Safety Notices .......................................................... 105
On the Use of the RF Device ....................................... 108
USA and Canada Safety Requirements and Notices......... 108
European Union CE Marking and Compliance Notices ...... 110
User Notification of Take-back Service ..............................112
ENERGY STAR 6.1 .......................................................113
Battery Recycling ...........................................................115
iv
Chapter 1
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and running.
Then, you will find a section briefly introducing the external components of the
computer.
1
S410 notebook computer
AC adapter
Main battery pack
AC power cord
Second battery pack*
Screen cleaning cloth
Driver disc
Document(s)
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
* Select models only
Inspect all the items. If any item is damage or missing, notify your dealer immediately.
2
Connecting to AC Power
It is suggested that you use AC power when starting up the computer for the very
first time.
1. Plug the DC cord of the AC adapter to the power connector of the computer
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your computer. Now, you are ready to turn on the computer.
CAUTION: Use only the AC adapter included with your computer.
Using other AC adapters may damage the computer.
NOTE: When the AC adapter is connected, it also charges the
battery pack. For information on using battery power, see
Chapter 3.
3
Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover. You
can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button (
). The Windows operating system should start.
4
To...
Do this...
Windows 10
Windows 7
Power off
(Shutdown)
Click Power Shut
down.
Use the Windows Start menu in the
lower left and follow the shutdown
procedure.
Sleep
Use one of these methods:
Press the power button.*
Close the top cover.*
Press Fn + F12.*
Click Power
Sleep.
Use one of these methods:
Press the power button.*
Close the top cover.*
Press Fn + F12.*
Use the Windows Start menu to
put the computer in Sleep
mode.
Hibernate
By default, this option is not shown
in the Start menu. If you want to
use the feature, set up accordingly
in Windows settings.
Use the Windows Start menu to put
the computer in Hibernation mode.
Turning Off
When you finish a working session, you can stop the system by turning
power or leaving it in Sleep or Hibernation mode:
off the
* “Sleep” is the default result of the action. You can change what the action
does through Windows settings.
5
Ref
Component
Description
See Also
Top Cover Latch
Locks the top cover.
P. 4
Stereo Speaker
Sends out sound and voice from the computer.
Handle
Provides a convenient way to carry the
computer.
Taking a Look at the Computer
NOTE: Depending on the specific model you purchased, the color
and look of your model may not exactly match the graphics shown
in this document.
CAUTION: You need to open the protective covers to access the
connectors. When not using a connector, make sure to close the
cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.)
Front Components
6
Ref
Component
Description
See Also
HDMI Connector
Connects a HDMI monitor or TV set.
P. 59
USB 3.0 Port
Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and
more.
P. 57
RJ-45 Connector
Connects the LAN cable.
P. 30
Optional I/O
Connector
Depending on the model, the component can
be one of the following:
None
RJ-45 Connector
Connects the LAN cable (for LAN 2).
P. 30
PowerShare USB Port
Can be used to charge mobile devices.
P. 58
VGA Connector
(optional)
Connects an external display monitor.
P. 59
or
RS232 Serial
Connector
(optional)
Connects a serial mouse o r serial
communication device.
RS232 Serial
Connector
(optional)
Connects a serial mouse o r serial
communication device.
P. 60
Kensington Lock
Locks the computer to a stationary object for
security.
P. 80
Rear Components
7
Ref
Component
Description
See Also
Battery Pack
( )
Supplies power to your computer when external
power is not connected.
P. 49
USB 2.0 Port
Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and more.
P. 57
Combo Audio
Connector
Connects a set of headphones or external
speakers with amplifier
P. 60
Supports a headset microphone with 4-pole
TRRS 3.5mm jack.
SIM Card Slot
(optional)
Accepts a SIM card for models having the WWAN
module.
P. 35
Smart Card
Reader
Accepts a smart card for additional security
feature.
P. 61
Storage Card
Reader
Accepts an SD card for removable storage media.
P. 61
USB 3.0 Port
Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and more.
P. 57
Power Connector
Connects the AC adapter.
P. 3
Right-Side Components
8
Ref
Component
Description
See Also
Stylus Slot
For storing the stylus (optional).
P. 23
Tether Hole
Stylus tethered to this hole.
P. 26
Multi-purpose Bay
Depending on the model, the component can
be one of the following:
None
Second Battery
Pack
( )
Supplies power to your computer when external
power is not connected.
P. 49
Super Multi Drive
Accepts a compact disc for installing or loading
software, accessing data, and playing
music/video.
P. 38
PC Card Slot
Accepts a PC card for additional functions.
P. 64
ExpressCard Slot
Accepts an ExpressCard for additional functions.
P. 63
Hard Disk Drive
Is the storage device that contains the operating
system, software programs, and data files.
P. 65
Left-Side Components
9
Ref
Component
Description
See Also
Microphone
Receives sound and voice for the computer.
Camera Lens
(optional)
Allows you to use the camera function. When the
camera lens is in use, the LED beside it lights
up.
LCD Screen
Displays the output of the computer. May include
the optional touchscreen feature.
P. 23
Indicators
Num Lock
Lights green when Num Lock is on.
P. 16
Top-open Components
10
Ref
Component
Description
See Also
Hard Disk
Blinks green when computer is reading / writing
data to the hard disk
Lights red when the optional hard disk heater is
on.
P. 93
RF (Radio
Frequency)
Lights green when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on.
Contactless
Smart Card
Reader
(optional)
Serves as an RFID reader/writer and an NFC
reader.
P. 45
Indicators
Battery
Lights amber when the battery is being charged.
P. 49
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery
during this period.
Blinks red when the battery’s capacity is below
10 %.
P. 50
Blinks amber when the battery is in an abnormal
condition.
Power
Lights green when computer is on.
Blinks green when computer is in Sleep mode.
P1 Button
Toggles Blackout mode on or off.
P. 26
Can be changed to a different function.
P2 Button
Toggles the sunlight-readable mode on or off.
Can be changed to a different function.
11
Ref
Component
Description
See Also
Power Button
Turns the power on or off (Sleep mode by
default).
P. 4
Fingerprint
Scanner
(optional)
Serves as the fingerprint verification, preventing
unauthorized access to your computer.
P. 38
Keyboard
Serves as the data input device of the computer.
P. 15
Touchpad
Serves as the pointing device of the computer.
P. 20
Ref
Component
Description
See Also
Antenna Passthrough
(optional)
Connects to the docking station for using
external WWAN/WLAN/GPS antenna.
WWAN
GPS
WLAN
Bottom Components
12
Battery Latch
( )
Locks the main battery pack in place.
P. 51
Ref
Component
Description
See Also
Docking
Connector
Connects to the office or vehicle dock
(purchased separately).
Battery Latch
( )
Locks the second battery pack in place.
P. 51
Battery Hot
Swapping
Indicator
Lights up if you unlock the battery latch while
operating the computer on battery power. The
indicator is intended to inform whether you can
safely hot swap the battery pack.
NOTE: This indicator works only if
your model has the second battery
pack and/or bridge battery.
P. 53
Green light: It is safe to hot swap the battery
pack.
Red light: Hot swapping is not allowed.
Blinking red light: The computer is entering
Hibernation mode.
Hard Disk Drive
Latch
Locks the hard disk drive in place.
P. 65
13
Chapter 2
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it
in a very hot or cold environment.
The computer can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a
circumstance, do not place the computer on your lap or touch
it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially
a burn.
14
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer keyboard plus
an
Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four major
categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are added
such as the
Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (
keys for program-specific functions. The Escape (
stopping a process. Examples are exiting a program and canceling a command.
The function depends on the program you are using.
Ctrl) / Alternate (Alt) key is normally used in combination with other
Esc) key is usually used for
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
15
NOTE: The word “cursor” refers to the indicator on the screen
that lets you know exactly where on your screen anything you
type will appear. It can take the form of a vertical or
horizontal line, a block, or one of many other shapes.
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num Lock is
on, the numeric keys are activated; meaning you can use these keys to enter
numerals.
NOTE:
When the numeric keypad is activated and you need to type
the English letter in the keypad area, you can turn Num Lock
off or you can press
Num Lock off.
Fn and then the letter without turning
16
Key
Description
Switches the keyboard backlight off or on (with 4-level
brightness). *
Switches the RF (radio frequency) radio on and off.
When off, all wireless modules (such as WLAN, Bluetooth, and
WWAN) cannot be used. When on, individual settings of the module
work.
Decreases the sound volume.
Some software may not be able to use the numeric keypad on
the computer. If so, use the numeric keypad on an external
keyboard instead.
The Num Lock key can be disabled. (See “Main Menu” in Chapter 5.)
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys are
multi-purpose keys that perform functions defined by individual programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another key
to perform the alternative function of a key. To perform a desired function, first press
and hold
Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to activate
special functions of the computer. Most hot keys operate in a cyclic way. Each
time a hot key combination is pressed, it shifts the corresponding function to the
other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop. The
hot keys are described next.
17
Key
Description
Increases the sound volume.
Switches the display output to the next choice if an external display
is connected. Choices are:
LCD only
LCD + External display (Duplicate)
LCD + External display (Extend)
External display only
The hot keys are equivalent to
Windows logo key + P.
Decreases the LCD brightness.
Increases the LCD brightness.
Switches the touchscreen off or on.*
Switches the touchpad off or on.
Switches the system sound output off (mute) or on.
Switches the display backlight off or on.
Serves as the sleep button that you can define with Windows’
Power Options.
TABLE NOTE: * means “select models only.”
18
Windows Keys
The keyboard has two keys that perform Windows-specific functions: Windows
Logo key and Application key.
The Windows Logo key opens the
specific functions when used in combination with other keys. The Application
key usually has the same effect as a right mouse click.
Start menu and performs software-
19
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad.
Doing so may damage the touchpad surface.
NOTE:
You can press
For optimal performance of the touchpad, keep your fingers
and the pad clean and dry. When tapping on the pad, tap
lightly. Do not use excessive force.
The touchpad is a pointing device that allows you to communicate with the computer
by controlling the location of the pointer on the screen and making selection with
the buttons.
Fn+F9 to toggle the touchpad on or off.
The touchpad consists of a rectangular pad (work surface) and a left and right
buttons. To use the touchpad, place your forefinger or thumb on the pad. The
rectangular pad acts like a miniature duplicate of your display. As you slide your
fingertip across the pad, the pointer (also called cursor) on the screen moves
accordingly. When your finger reaches the edge of the pad, simply relocate yourself
by lifting the finger and placing it on the other side of the pad.
20
Term
Action
Point
Move your finger on the pad until the cursor points to the selection
on the screen.
Click
Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click
Press and release the left button twice in quick succession.
–or–
Tap twice on the pad rapidly.
Drag and
drop
Press and hold the left button, then move your finger until you
reach your destination (drag). Finally, release the button (drop)
when you finish dragging your selection to the destination. The
object will drop into the new location.
–or–
Gently tap twice on the pad and on the second tap, keep your
finger in contact with the pad. Then, move your finger across the
pad to drag the selected object to your destination. When you lift
your finger from the pad, the selected object will drop into place.
Here are some common terms that you should know when using the touchpad:
TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as
an alternative method of pressing the left button will no longer be valid.
Touch Gestures for Windows 10
The touchpad supports touch gestures for Windows 10 such as on-finger scrolling,
two-finger scrolling, pinch zoom, rotating, and others. For detailed information, go
to Settings Devices Mouse & touchpad Additional mouse options Device
Settings Settings.
21
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if you
are a left-handed user, you can swap the two buttons so that you can use the
right button as the left button and vice versa. You can also change the size of
the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to
Windows 10) or.Control Panel Mouse (in Windows 7).
Settings Devices Mouse & touchpad (in
22
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