S400
USER’S MANUAL
Rugged Mobile Computing Solutions
August 2010
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered
trademarks of their respective owners.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
ENERGY STAR® is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR® related information from
www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has
determined that this product meets the ENERGY STAR® guidelines for
energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than
computers without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned
the ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
If left inactive, ENERGY STAR
mode and may use 15 watts or less. New chip technologies make
power management features more reliable, dependable, and
user-friendly than even just a few years ago.
®
qualified computers enter a low-power
Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR
®
enabled office equipment may
realize additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors
can result in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy
way to reduce air pollution. By using less energy, these products help
lower consumers’ utility bills, and prevent greenhouse gas emissions.
Table of Contents
Table of Contents........................................................................................................................................ i
Getting Started ......................................................................................................................................... 1-1
Getting the Computer Running ............................................ 1-2
Unpacking ............................................................................ 1-2
Connecting to AC Power .................................................. 1-3
Opening the Cover ............................................................ 1-4
Turning On and Off the Computer ................................... 1-5
Taking a Look at the Computer ............................................ 1-7
Rear Components ............................................................... 1-7
Right-Side Components ..................................................... 1-8
Left-Side Components........................................................ 1-9
Top-open Components ................................................... 1-10
Operating Your Computer ................................................................................................................. 2-1
Using the Keyboard ................................................................. 2-2
Typewriter Keys .................................................................... 2-2
Cursor-Control Keys ............................................................ 2-2
Numeric Keypad ................................................................. 2-3
Function Keys ....................................................................... 2-3
Fn Key .................................................................................... 2-3
Hot Keys ................................................................................ 2-3
Using the Touchpad ................................................................ 2-6
Configuring the Touchpad ................................................ 2-8
Using the Touchscreen (Optional) ........................................ 2-9
Using Multi-touch Gestures (Windows 7 Only) .............. 2-10
Using the Input Panel ............................................................ 2-13
Using the DVD Drive .............................................................. 2-14
i
Inserting and Removing a Disc ....................................... 2-14
Using the Network Features ................................................. 2-16
Using the Modem (Optional) .......................................... 2-16
Using the LAN ..................................................................... 2-17
Using the Wireless LAN ...................................................... 2-18
Using the Bluetooth Feature ................................................ 2-22
Turning On/Off the Bluetooth Radio .............................. 2-22
Connecting to another Bluetooth Device .................... 2-24
Using the Fingerprint Sensor (Optional) .............................. 2-26
Managing Power .................................................................................................................................... 3-1
AC Adapter .............................................................................. 3-2
Battery Pack ............................................................................. 3-3
Charging the Battery Pack ................................................ 3-3
Initializing the Battery Pack ................................................ 3-4
Checking the Battery Level ............................................... 3-4
Replacing the Battery Pack .............................................. 3-5
Battery Low Signals and Actions ....................................... 3-7
Power Management .............................................................. 3-8
Hibernation ........................................................................... 3-9
Power-Saving Tips .................................................................. 3-10
Expanding Your Computer ................................................................................................................ 4-1
Connecting an External Monitor (Optional) ....................... 4-2
Connecting a Serial Device .................................................. 4-3
Connecting a USB Device ..................................................... 4-4
Connecting an eSATA Device .............................................. 4-5
Connecting an IEEE 1394 Device ......................................... 4-6
Connecting Audio Devices ................................................... 4-7
Using Smart Cards (Optional) ................................................ 4-8
Using PC Cards ......................................................................... 4-9
Using ExpressCards (Optional) ............................................. 4-11
Using Storage Cards .............................................................. 4-13
Using BIOS Setup and System Recovery .................................................................................... 5-1
BIOS Setup ................................................................................ 5-2
ii
When and How to Use ........................................................ 5-2
Information Menu................................................................ 5-3
Main Menu ........................................................................... 5-4
Advanced Menu ................................................................. 5-5
Security Menu ...................................................................... 5-7
Boot Menu ............................................................................ 5-9
Exit Menu ............................................................................ 5-10
System Recovery ................................................................... 5-12
Caring for the Computer .................................................................................................................... 6-1
Protecting the Computer ....................................................... 6-2
Using an Anti-Virus Strategy ............................................... 6-2
Using Windows Action Center ........................................... 6-2
Using the Cable Lock ......................................................... 6-3
Taking Care of the Computer ............................................... 6-4
Location Guidelines ............................................................ 6-4
General Guidelines ............................................................. 6-4
Cleaning Guidelines ........................................................... 6-5
Battery Pack Guidelines ..................................................... 6-5
Touchscreen Guidelines ..................................................... 6-6
When Traveling ........................................................................ 6-8
Troubleshooting ..................................................................................................................................... 7-1
Preliminary Checklist ............................................................... 7-2
Solving Common Problems .................................................... 7-3
Battery Problems ................................................................. 7-3
Bluetooth Wireless Transmission Problems ....................... 7-3
Display Problems ................................................................. 7-4
ExpressCard Problems ........................................................ 7-5
Hardware Device Problems .............................................. 7-5
Hard Disk Drive Problems ................................................... 7-6
Keyboard, Mouse, and Touchpad Problems ................. 7-6
LAN Problems ....................................................................... 7-7
Modem Problems ................................................................ 7-7
DVD Drive Problems ............................................................ 7-7
PC Card Problems ............................................................... 7-8
iii
Power Management Problems ......................................... 7-9
Software Problems .............................................................. 7-9
Sound Problems ................................................................. 7-10
Startup Problems ............................................................... 7-10
WLAN Problems ................................................................. 7-11
Other Problems .................................................................. 7-12
Resetting the Computer ....................................................... 7-13
Specifications ............................................................................................................................................. 1
Regulatory Information .......................................................................................................................... 1
On the Use of the System .......................................................... 2
Class B Regulations ................................................................ 2
Safety Notices ......................................................................... 3
On the Use of the RF Device ..................................................... 6
USA and Canada Safety Requirements and Notices ...... 6
European Union CE Marking and Compliance Notices .. 8
iv
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.
Getting Started 1-1
Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard
items:
Rugged computer
Accessories:
AC adapter
AC power cord
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship
or store the computer in the future.
1-2 Getting Started
Connecting to AC Power
The computer operates either on the external AC power or internal
battery power. It is suggested that you use AC power when you start up
the computer for the very first time.
CAUTION: Use only the AC adapter included with your computer. Using other AC
adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now,
you are ready to turn on the computer.
CAUTION:
When you disconnect the AC adapter, disconnect from the electrical outlet
first and then from the computer. A reverse procedure may damage the AC
adapter or the computer.
Getting Started 1-3
When unplugging the connector, always hold the plug head. Never pull on the
cord.
NOTE: When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
Opening the Cover
CAUTION: Be gentle when opening and closing the cover. Opening it vigorously
or slamming it shut could damage the computer.
Open the top cover by pulling the cover latch and lifting up the cover.
You can tilt the cover forward or backward for optimal viewing clarity.
1-4 Getting Started
To...
Do this...
Power off
(Shutdown)
Use the Windows Start menu in the lower left and follow
the shutdown procedure.
Sleep
Press the power button* or use the Windows Start menu
to put the computer in Sleep mode.
Hibernate
Use the Windows Start menu to put the computer in
Hibernation mode. (See “Hibernation” in Chapter 3 for
Turning On and Off the Computer
Turning On
1. Make sure that the computer is connected to AC power or battery is
fully charged.
2. Open the top cover
3. Press the power button (
4. Each time the computer is turned on, it performs a Power-On Self Test
(POST), and the operating system such as Windows should start.
).
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
Getting Started 1-5
To...
Do this...
more information.)
* “Sleep” is the default setting of the power button. You may change
what the power button does in Windows Control Panel.
Press the power button to resume or turn on the system from any of these
modes.
1-6 Getting Started
Ref
Component
Description
Power Connector
Connects the AC adapter.
USB Port
Connects a USB device, such as a USB flash disk,
printer, digital camera, joystick, and more.
RS232 Serial
Connector
Connects a serial mouse or serial
communication device. (The available of the
serial port on the right depends on the model.)
RJ-45 Connector
Connects the LAN cable.
RJ-11 Connector
(optional)
Connects the telephone line.
VGA Connector
Connects an external display monitor.
Kensington Lock
Locks the computer to a stationary object for
security.
Taking a Look at the Computer
NOTE:
Depending on the model you purchased, the appearance of your computer
may not be exactly the same as those shown in this manual.
You need to open the protective covers to access the connectors. When not
using a connector, make sure to close the cover completely for water- and
dust-proof integrity.
Rear Components
Getting Started 1-7
Ref
Component
Description
SIM Card Slot
(optional)
Accepts a 3G SIM card. But this configuration has
no 3G feature.
Smart Card
Reader
Accepts a smart card for additional security
feature.
PCMCIA Slot (left)
Accepts a PC card for additional functions.
ExpressCard Slot
(right)
Accepts an ExpressCard/34 or ExpressCard/54 for
additional functions.
NOTE: Can be a PCMCIA Slot depending on the
model.
Battery Pack
Supplies power to your computer when external
power is not connected.
Super Multi Drive
Accepts a compact disc for installing or loading
software, accessing data, and playing
music/video.
Right-Side Components
1-8 Getting Started
Ref
Component
Description
Audio Output
Connector
Connects a set of headphones or external
speakers with amplifier.
Microphone
Connector
Connects an external microphone.
eSATA/USB Combo
Port
Connects an eSATA device such as an external
hard drive or optical drive.
Can also function as a USB port.
RF (radio
frequency)
Switch
Serves as the master on/off control for all the
wireless modules (wireless LAN, Bluetooth, and
WWAN).
Storage Card
Reader
Accepts a MultiMediaCard (MMC), Secure Digital
(SD), Memory Stick (MS) or Memory Stick PRO (MS
PRO) card for removable storage media.
USB Port
Connects a USB device, such as a USB flash disk,
printer, digital camera, joystick, and more.
NOTE: These two connectors support USB power
share feature.
Mini IEEE 1394 Port
Connects an IEEE 1394 device such as a scanner,
printer, DVCAM, and VCR.
Left-Side Components
Getting Started 1-9
Ref
Component
Description
Top Cover Latch
Locks the top cover.
Camera Lens
(optional)
Allows you to use the camera function.
LCD Screen
Displays the output of the computer. May include
the optional touchscreen feature.
Quick Buttons
Activates specific functions.
Power Button
Turns the power on or off (Sleep mode by default).
Top-open Components
1-10 Getting Started
Ref
Component
Description
Keyboard
Serves as the data input device of the computer.
Microphone
Receives sound and voice for the computer.
Fingerprint
Sensor
(optional)
Serves as the fingerprint verification, preventing
unauthorized access to your computer.
P1 Button
Starts G-Manager by default.
10
Stylus
Serves as the input device by tapping on the screen
to make selections and enter information.
11
Touchpad
Serves as the pointing device of the computer.
12
Indicators
Power
Lights green when computer is on.
Blinks green when computer is in Sleep mode.
Battery
Charge
Lights green when the battery is fully charged.
Lights amber when the battery is being charged.
Blinks red when the battery’s capacity is below 10 %.
Blinks amber when the battery is in an abnormal
condition.
Hard Disk/
DVD Drive
Blinks green when computer is reading / writing data
to the hard disk or DVD drive.
Num Lock /
HDD Heater
(option)
Lights green when Num Lock is on.
Caps Lock
Lights green when Caps Lock is on.
WLAN
Lights green when WLAN radio is on.
Bluetooth
Lights green when Bluetooth radio is on.
Getting Started 1-11
Ref
Component
Description
13
Stereo Speaker
Sends out sound and voice from your computer.
1-12 Getting Started
Chapter 2
Operating Your Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to
read only the parts containing information unique to your computer.
CAUTION: The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
computer on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.
Operating Your Computer 2-1
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When
the lock keys (Caps Lock and Num Lk) are pressed, their corresponding
indicators light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually
used for stopping a process. Examples are exiting a program and
canceling a command. The function depends on the program you are
using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you know
exactly where on your screen anything you type will appear. It can take the form of
a vertical or horizontal line, a block, or one of many other shapes.
2-2 Operating Your Computer
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown
next:
Numeric keys facilitate entering of numbers and calculations. When Num
Lock is on, the numeric keys are activated; meaning you can use these
keys to enter numerals.
NOTE:
When the numeric keypad is activated and you need to type the English letter
in the keypad area, you can turn Num Lock off or you can press Fn and then
the letter without turning Num Lock off.
Some software may not be able to use the numeric keypad on the computer.
If so, use the numeric keypad on an external keyboard instead.
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. The alternative function is
identified by a framed-up letter, number, or icon. To perform a desired
function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a
cyclic way. Each time a hot key combination is pressed, it shifts the
corresponding function to the other or next choice.
Operating Your Computer 2-3
Key
Description
Switches the wireless LAN radio on and off.
Decreases the sound volume.
Increases the sound volume.
Switches the display output to one of the following
when external devices are connected.
Upon booting the system with CRT:
LCD CRT
LCD & CRT
NOTE: This function only applies to Plug & Play display
devices.
Decreases the LCD brightness (16 levels).
Increases the LCD brightness (16 levels).
Switches the touchscreen on and off (option).
Switches the touchpad off and on.
Switches the system sound output off (mute) and on.
Switches the display backlight on and off.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.
2-4 Operating Your Computer
Key
Description
Serves as the sleep button that you can define with
Windows’ Power Options.
Switches the keyboard backlight on and off (option).
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and Application key.
The Windows Logo key opens the Start menu and performs
software-specific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click. (See
your Windows manual for more information.)
Operating Your Computer 2-5
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so
may damage the touchpad surface.
NOTE:
Press Fn+F9 to toggle the touchpad on or off.
For optimal performance of the touchpad, keep your fingers and the pads
clean and dry. When tapping on the pad, tap lightly. Do not use excessive
force.
The touchpad is a pointing device that allows you to communicate with
the computer by controlling the location of the pointer on the screen and
making selection with the buttons.
2-6 Operating Your Computer
Term
Action
Point
Move your finger on the pad until the cursor points to
the selection on the screen.
Click
Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click
Press and release the left button twice in quick
succession.
–or–
Tap twice on the pad rapidly.
Work surface
within the red
frame
The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display.
As you slide your fingertip across the pad, the pointer (also called cursor)
on the screen moves accordingly. When your finger reaches the edge of
the pad, simply relocate yourself by lifting the finger and placing it on the
other side of the pad.
Here are some common terms that you should know when using the
touchpad:
Operating Your Computer 2-7
Term
Action
Drag and
drop
Press and hold the left button, then move your finger
until you reach your destination (drag). Finally, release
the button (drop) when you finish dragging your
selection to the destination. The object will drop into
the new location.
–or–
Gently tap twice on the pad and on the second tap,
keep your finger in contact with the pad. Then, move
your finger across the pad to drag the selected
object to your destination. When you lift your finger
from the pad, the selected object will drop into place.
Scroll
To scroll is to move up and down or left and right in the
working area on the screen.
To move vertically, place your finger on the right or left
edge of the pad and slide your finger up and down
along the edge. To move horizontally, place your
finger on the top or bottom edge of the pad and slide
your finger left and right.
This function works only after you install the touchpad
driver supplied with the computer and it may not work
for all applications.
TABLE NOTE: If you swap the left and right buttons, “tapping” on the
touchpad as an alternative method of pressing the left button will no
longer be valid.
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example,
if you are a left-handed user, you can swap the two buttons so that you
can use the right button as the left button and vice versa. You can also
change the size of the on-screen pointer, the speed of the pointer, and so
on.
To configure the touchpad, go to Control Panel Mouse Properties.
2-8 Operating Your Computer
Using the Touchscreen (Optional)
NOTE:
Make sure the touchscreen driver has been installed properly.
Press Fn+F8 to toggle the touchscreen on or off.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use your finger or
the included stylus.
The touchscreen is a touch-sensitive device that allows you to navigate
on the screen without using a keyboard, touchpad, or mouse.
Use the included stylus to select objects on the screen. The stylus can be
stretched for better grip and handling.
Operating Your Computer 2-9
Term
Action
Click/Point
Tap gently on the touchscreen.
Double-click
Tap twice on the touchscreen rapidly.
Drag and
drop
Press lightly on the touchscreen and move your finger
until you reach your destination (drag). Finally, release
your finger (drop) when you finish dragging your
selection to the destination. The object will drop into
the new location.
Gestures
Actions
( = finger down; = finger up)
Descriptions
Pan
(Scroll)
or
Drag 1 or 2 fingers up or down.
Use panning to see
another part of a
page that has scroll
bars.
Here are some common terms that you should know when using the
touchscreen:
Using Multi-touch Gestures (Windows 7 Only)
If your computer model comes with multi-touch-capable screen and
Windows 7, you can interact with your computer by placing two fingers on
the screen. The movement of the fingers across the screen creates
“gestures,” which send commands to the computer.
Here are the multi-touch gestures that you can use:
2-10 Operating Your Computer
Gestures
Actions
( = finger down; = finger up)
Descriptions
Zoom
(Pinch)
Move two fingers apart/toward
each other.
Use zooming to make
an item (a photo for
example) on the
screen larger or
smaller. The gesture
works in applications
that support mouse
wheel zooming.
Rotate
or
Move two fingers in opposing
directions.
-orUse one finger to pivot around
another.
Use rotating to move
a picture or other
item on the screen in
a circular direction
(clockwise or counterclockwise). The
gesture works in
applications that
support the specific
gesture.
Press
and Tap
Press on target and tap using a
second finger.
Use press and tap to
access the shortcut
menu.
Operating Your Computer 2-11
Gestures
Actions
( = finger down; = finger up)
Descriptions
Twofinger
Tap
Tap two fingers at the same time
(where the target is in the midpoint
between the fingers).
The function is
defined by
applications that
support the specific
gesture.
Flicks
Make quick drag gestures in the
desired direction.
Flick left or right to
navigate back and
forward in a browser
and other
applications. The
gesture works in most
applications that
support back and
forward.
2-12 Operating Your Computer
Using the Input Panel
Use the Input Panel to enter text and perform various keyboard functions.
There are two types of Input Panels for you to use in Windows 7:
Touch Keyboard allows you to enter text by tapping the keys with your
stylus, like pressing the keys on a standard keyboard.
Writing Pad allows you to write on the writing pad, like writing on a piece
of paper. Your handwriting will be converted into typed text.
To open the Input Panel, tap the Input Panel tab, which appears by
default on the left edge of the screen. To switch between the two types,
tap or at the upper left corner of the Input Panel.
NOTE: For more information on using the Input Panel, see Windows’ online help.
Operating Your Computer 2-13
Using the DVD Drive
Your computer comes with a Super Multi drive. The drive can read from
and write to CD, DVD+, DVD- and DVD-RAM media.
CAUTION:
When inserting a disc, do not use force.
Make sure that the disc is correctly inserted into the tray, and then close the
tray.
Do not leave the drive tray open. Also, avoid touching the lens in the tray with
your hand. If the lens becomes dirty, the drive may malfunction.
Do not wipe the lens using materials with rough surface (such as paper
towel). Instead, use a cotton swab to gently wipe the lens.
FDA regulations require the following statement for all laser-based devices:
“Caution, Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.”
NOTE: The DVD drive is classified as a Class 1 laser product. This label is
located on the DVD drive.
NOTE: For DVD and Combo drives only.
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights owned
by Macrovision Corporation and other rights owners. Use of this copyright
protection technology must be authorized by Macrovision Corporation, and is
intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
Inserting and Removing a Disc
Follow this procedure to insert or remove a disc:
2-14 Operating Your Computer
1. Turn on the computer.
2. Press the eject button and the DVD tray will slide out partially. Gently
pull on it until it is fully extended.
3. To insert a disc, place down the disc in the tray with its label facing up.
Slightly press the center of the disc until it clicks into place.
To remove a disc, hold the disc by its outer edge and lift it up from the
tray.
4. Gently push the tray back into the drive.
5. Close the media bay cover.
NOTE: In the unlikely event that you are unable to release the drive tray by
pressing the eject button, you can manually release the disc. (See “Optical Drive
Problems” in Chapter 8.)
Operating Your Computer 2-15
Using the Network Features
Using the Modem (Optional)
The internal 56 K fax/data modem allows you to use the telephone line to
communicate with others by fax, email, or connect to an online service or
bulletin board.
To connect the telephone line to the modem, connect one end of the
modem cable to the RJ-11 connector on the computer and the other
end to the phone line.
NOTE:
When using the communication software, you may have to disable power
management.
Set the COM port of the modem to COM3.
Set parameters such as modem speed (baud rate) and line type (pulse dialing
or tone dialing).
Do not enter the Sleep mode when using the communication software.
2-16 Operating Your Computer
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows
you to connect your computer to a network. It supports data transfer rate
up to 1000 Mbps.
To connect the network cable to the LAN module, connect one end of
the LAN cable to the RJ-45 connector on the computer and the other end
to the network hub.
Operating Your Computer 2-17
Technology
Stated
Maximum
Throughput
(Mbps)
Data Rates
(Mbps)
Band (GHz)
Modulation Technology
802.11a
54
54, 48, 36,
24, 18, 12, 9,
6
5.15 ~
5.35
OFDM (Orthogonal
Frequency Division
Multiplexing)
802.11b
11
11, 5.5, 2, 1
2.412 ~
2.462
DSSS (Direct
Sequence Spread
Spectrum)
802.11g
54
54, 36, 18, 9
2.4
OFDM (Orthogonal
Frequency Division
Multiplexing)
802.11n
100 Mbps
or more
100 ~ 210
2.4 / 5
Spatial multiplexing,
uses MIMO
(multiple-input
multiple-output)
Using the Wireless LAN
Depending on your model, an internal mini PCI-E wireless LAN (WLAN)
card may have been pre-installed by your computer manufacturer at the
factory. This card allows you to access corporate networks or the Internet
in a wireless environment.
The WLAN features include:
Peer-to-Peer (Ad-Hoc) and Access Point (Infrastructure) modes
support
WEP (Wired Equivalent Privacy) 64/128-bit data encryption
IEEE 802.11a/b/g/n standard compliance
NOTE: 802.11g mode is backward compatible with 802.11b mode.
2-18 Operating Your Computer
If your WLAN card was provided by your dealer instead of the computer
manufacturer, contact your dealer for the correct driver to use.
Operating Your Computer 2-19
Turning On/Off the WLAN Radio
NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate
wireless devices in aircraft as this may interfere with flight safety. Remember to
turn off wireless LAN when using your computer in the airplane.
To turn on the WLAN radio:
1. Make sure that the RF switch is at the ON position.
2. Press Fn+F1 to turn on the WLAN radio (see “Hot Keys” in Chapter 2),
indicated by the WLAN indicator ( ) glowing in green when on.
If you need to temporarily turn off the radio, press Fn+F1. To resume network
connection, press Fn+F1 again.
Connecting to a Wireless Network
To connect to a wireless network:
1. Make sure that the WLAN radio is on (as described in the previous
section) and Windows Mobility Center has Wireless Network turned on
(accessed from Windows Control Panel).
2. Tap the Wireless Network icon on the taskbar. (An orange light in
the icon indicates connections are available.)
3. In the list of available wireless networks, tap a network, and then tap
Connect.
2-20 Operating Your Computer
4. Some networks require a network security key or passphrase. To
connect to one of those networks, ask your network administrator or
Internet service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to
Windows online help.
Operating Your Computer 2-21
Using the Bluetooth Feature
Depending on your model, your computer may incorporate the Bluetooth
capability for short-range (about 10 meters) wireless communications
between devices without requiring a cable connection.
With Bluetooth wireless technology, data can be transmitted through
walls, pockets and briefcases as long as two devices are within range.
Turning On/Off the Bluetooth Radio
1. Make sure that the RF switch is at the ON position.
2. Right-click the Getac Utility icon ( ) located on Windows taskbar
and select Quick Bar. (You need to tap on the taskbar to show the
hidden icons.)
2-22 Operating Your Computer
Status
Icon
Off
(blue with red logo)
On
(blue with white logo).
Connected
(blue with green logo)
3. The following appears onscreen. To turn on or off the Bluetooth radio,
click the Bluetooth button. (An X means the radio is currently off.)
4. The Bluetooth function is enabled by default, as indicated by the
Bluetooth icon on the Windows taskbar. (In case you have
previously disabled the function in the Bluetooth utility, be sure to
enable it when using the function the next time.).
The status of the Bluetooth connection is indicated by the Bluetooth icon
located in the taskbar. (You need to tap on the taskbar to show the
hidden icons.)
You can use the Bluetooth Utility to configure Bluetooth wireless
connection settings and transfer files.
Operating Your Computer 2-23
Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described
above).
2. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
3. Start the Bluetooth utility by double-clicking the Bluetooth icon on
the taskbar and click New Connection.
4. The Add New Connection Wizard window appears. Select Express Mode
(Recommended), and then click Next.
2-24 Operating Your Computer
5. Select the device to connect to and click Next.
6. Depending on the type of Bluetooth device that you want to connect
to, you will need to enter the pertinent information.
For detailed information on using the Bluetooth Utility, see the Bluetooth
Utility Help.
Operating Your Computer 2-25
Using the Fingerprint Sensor (Optional)
The fingerprint sensor provides a strong authentication mechanism based
on fingerprint recognition. You can log on to your computer or sign in to a
web site with your fingerprint instead of a password. You can also encrypt
files and folders with your fingerprint.
NOTE: You can register a fingerprint only after creating a password for the
Windows user account.
CAUTION: For the fingerprint file/folder encryption feature, the maximum
file/folder size allowed is 2GB.
To register your fingerprint, click Start All Programs Fingerprint Software
Fingerprint Registration. Click the finger you want to register and follow the
onscreen instructions to complete.
2-26 Operating Your Computer
You can then use the Fingerprint Software to set up how the fingerprint
authentication works.
For detailed information, click Start All Programs Fingerprint Software
Help.
Operating Your Computer 2-27
Chapter 3
Managing Power
Your computer operates either on external AC power or on internal
battery power.
This chapter tells you how you can effectively manage power. To
maintain optimal battery performance, it is important that you use the
battery in the proper way.
Managing Power 3-1
AC Adapter
CAUTION:
The AC adapter is designed for use with your computer only. Connecting the
AC adapter to another device can damage the adapter.
The AC power cord supplied with your computer is for use in the country
where you purchased your computer. If you plan to go overseas with the
computer, consult your dealer for the appropriate power cord.
When you disconnect the AC adapter, disconnect from the electrical outlet
first and then from the computer. A reverse procedure may damage the AC
adapter or computer.
When unplugging the connector, always hold the plug head. Never pull on the
cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC
(Direct Current) power because your computer runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery
pack when connected to AC power.
The adapter operates on any voltage in the range of 100~240 V AC.
3-2 Managing Power
Battery Type
Charging Time
Computer is Off
Computer is On
6-cell (4 A)
2.5~3.5 hours
3.5~4 hours
Battery Pack
The battery pack is the internal power source for the computer. It is
rechargeable using the AC adapter.
The operating time of a fully charged battery pack depends on how you
are using the computer. When your applications often access peripherals,
you will experience a shorter operating time.
NOTE: Care and maintenance information for the battery is provided in the
“Battery Pack Guidelines” section in Chapter 7.
Charging the Battery Pack
NOTE:
Charging will not start if the battery’s temperature is below 0 C (32 F) or
above 30 C (86 F).
The charging process will stop and the Battery Charge Indicator flashes
green and yellow by turns when the battery’s temperature gets above 60 C
(140 F). If this happens, the battery pack may be damaged. Please contact
your dealer.
During charging, do not disconnect the AC adapter before the battery has
been fully charged; otherwise you will get a prematurely charged battery.
To charge the battery pack, connect the AC adapter to the computer
and an electrical outlet. The Battery Charge Indicator ( ) on the
computer glows amber to indicate that charging is in progress. You are
advised to keep the computer power off while the battery is being
charged. When the battery is fully charged, the Battery Charge Indicator
lights green.
The charging times are as follows:
Managing Power 3-3
CAUTION: After the computer has been fully recharged, do not immediately
disconnect and reconnect the AC adapter to charge it again. Doing so may
damage the battery.
NOTE: The battery level may automatically lessen due to the self-discharge
process (0.21 % per day), even when the battery pack is fully charged (100 %).
This happens no matter if the battery pack is installed in the computer.
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or
when the actual operating time of a battery pack is much less than
expected.
Initializing is the process of fully charging, discharging, and then charging.
It can take several hours.
1. Make sure that the computer power is turned off. Connect the AC
adapter to fully charge the battery pack.
2. After the battery pack is fully charged, turn on the computer. When
the message “Click mouse or press <Enter> for Menu” appears,
click the touchpad’s left button or press the Enter key to invoke the
program.
3. A small window appears, select Launch System Setup.
4. Disconnect the AC adapter and leave the computer on until the
battery is fully discharged. The computer will shut down automatically.
5. Connect the AC adapter to fully charge the battery pack.
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The actual operating
time can be different from the estimated time, depending on how you are using
the computer.
3-4 Managing Power
Switch
By Operating System
You can check the approximate battery level using the battery meter
function of the operating system. To read the battery level in Windows,
click the battery icon ( when running on battery power or when
running on external power) on the taskbar.
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the
computer and you want to know the battery charge, you can press the
switch with a pointed device to see the corresponding value of indicator
segment that light green.
The value of the corresponding green segment indicates the relative
percentage of the battery charge. The battery pack is fully discharged
when you see no segment glowing green.
Replacing the Battery Pack
CAUTION:
There is danger of explosion if the battery is incorrectly replaced. Replace the
battery only with the computer manufacturer’s optional battery packs. Discard
used batteries according to the dealer’s instructions.
Do not attempt to disassemble the battery pack.
Managing Power 3-5
If you often rely on battery power for a long period of time while traveling,
you may consider the purchase of an additional battery pack from your
dealer and keep it with you in a fully charged state as a backup.
To replace the battery pack, follow these steps:
1. Turn off the computer and disconnect the AC adapter.
2. Press the two latches toward each other to open the protection
cover.
3. Pull the ribbon strip and slide the battery pack out of the slot.
4. With the ribbon strip facing outward, insert the new battery pack all
the way into the slot.
5. Close the cover. Make sure the latches are engaged.
3-6 Managing Power
Battery
Icon
Battery Level
Description
Discharging
The icon shows the charge remaining in
10-percent increments until the charge
reaches the low-battery level.
Low
The battery charge has reached the
low-battery level (10% by default).
Critically low
The battery charge has reached the critical
battery level (5% by default). By default,
Windows will display a notification and put
your computer into Hibernation.
Battery Low Signals and Actions
The battery icon changes appearance to display the current state of
the battery.
When the battery is low, the computer’s Battery Charge Indicator (
also blinks red to alert you to take actions.
)
Always respond to low-battery by connecting the AC adapter, placing
your computer in Hibernation mode, or turning off the computer.
Managing Power 3-7
What...
When...
Power to the hard disk is turned
off
When the hard disk has been idle for a
set period.
Power to the display is turned off
When the display has been idle for a
set period.
The computer enters the Sleep
mode. The hard disk and display
are turned off and the entire
system consumes less power.
When the entire system has been idle
for a set period.
When you manually activate the
mode.
The computer enters the
Hibernation mode. (See the next
subsection for more information.)
When the entire system has been idle
for a set period.
When you manually activate the
mode.
Power Management
Your computer supports ACPI (Advanced Configuration and Power
Interface) for power management. The power management feature
allows you to reduce the power consumption for energy saving.
With an ACPI-compliant operating system such as Windows, power supply
to different computer components is controlled on an as-needed basis.
This allows maximum power conservation and performance at the same
time.
In general, Windows’ power management works in this way:
For detailed information on power management, see Windows’ Help.
3-8 Managing Power
Hibernation
Hibernation is a very useful feature. People frequently open many
applications when they use computers. It takes some time to get all these
applications open and running, and normally they all have to be closed
before the computer can be turned off.
When you use the hibernation feature, you do not have to close the
applications. The computer stores the state of your computer to a file on
the hard disk and then shuts down. The next time you turn on your
computer, you return to exactly where you left off.
Managing Power 3-9
Power-Saving Tips
Aside from enabling your computer’s power saving mode (see previous
section), you can do your part to maximize the battery’s operating time
by following these suggestions.
Press the power saving quick button ( ) to enter into power
saving mode when using battery power.
Do not disable Power Management.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
Many USB devices use power just by being connected. If you use a
USB mouse, you can save power by disconnecting the mouse and
using the touchpad. If you use a USB flash drive, unplug it when you
are not using it.
Remove the card (such as PC card and Smart Card) if not using it.
Turn off the wireless radio if you are not using the wireless module (such
as WLAN, Bluetooth).
Turn off the computer when you are not using it.
3-10 Managing Power
Chapter 4
Expanding Your
Computer
You can expand the capabilities of your computer by connecting other
peripheral devices. When using a device, be sure to read the instructions
accompanying the device together with the relevant section in this
chapter.
Expanding Your Computer 4-1
Connecting an External Monitor
(Optional)
If you want the benefits of a larger display screen with higher resolution,
you can connect an external display monitor to your computer. Follow this
procedure to connect an external monitor:
1. Turn off the computer.
2. Plug the monitor’s D-type signal connector to the computer’s VGA
connector.
3. Plug one end of the monitor’s power cord into the power socket on
the monitor and the other end to an electrical outlet.
4. To use the monitor, turn on the monitor before turning on the
computer.
5. The connected device should respond by default. If not, you can
switch the display output by pressing the Fn+F5 hot keys. (You can also
change the display through Windows Control Panel Display Settings
Properties.)
CAUTION: Do not disconnect the external monitor while the computer is in the
Sleep mode or Hibernation mode. If no external monitor is connected when the
computer resumes, the LCD might not display properly.
4-2 Expanding Your Computer
Connecting a Serial Device
Your computer has one or two serial port (depending on model) for
connecting a serial device such as a serial mouse or serial communication
device (modem).
Follow this procedure to connect a serial device:
1. Turn off the computer.
2. Plug the device cable to the serial port on the rear of the computer.
3. Turn on the computer.
NOTE: Portable modems that derive power through the serial port cannot be
used with the computer. Instead, use a modem that is powered by its own internal
battery or external AC power.
Expanding Your Computer 4-3
Connecting a USB Device
Your computer has two USB ports for connecting USB devices, such as a
digital camera, scanner, printer, modem, and mouse.
NOTE: The eSATA/USB Combo port can also function as a USB port.
The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and
480 MB/s for USB 2.0 devices.
To connect a USB device, slide the release latch towards the right to open
the port cover and then simply plug the device cable to one of the USB
ports.
4-4 Expanding Your Computer
Connecting an eSATA Device
Your computer has an eSATA/USB combo port for connecting eSATA
devices (such as an external hard drive and external optical drive) / USB
devices (see previous section).
The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V
power if a certified USB-eSata combo cable is used.
To connect an external eSATA device, simply plug the device cable to the
eSATA port.
Expanding Your Computer 4-5
Connecting an IEEE 1394 Device
Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices
that include not only computer peripheral devices such as scanner,
printer and high-quality CCD, but also consumer electronic equipment
such as DVCAM and VCR.
To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Slide the
release latch towards the right to open the connector cover. Then plug
the appropriate end of the cable to the computer’s mini IEEE 1394
connector and the other end to the device’s corresponding connector.
4-6 Expanding Your Computer
Connecting Audio Devices
For higher audio quality, you can send or receive sound through external
audio devices.
NOTE: After connecting an external audio device, make sure that you specify the
use of the correct audio device in Windows.
Audio Output Connector (green) can be connected to speakers,
headphones, or earphone set.
Microphone Connector (pink) can be connected to an external
microphone for recording voice or sound.
NOTE: When using the external speakers/headphones or microphone, you
cannot use the internal one.
Expanding Your Computer 4-7
Using Smart Cards (Optional)
Depending on the model, your computer has a smart card slot.
With an embedded microcontroller, smart cards have the unique ability
to store large amounts of data, carry out their own on-card functions (e.g.,
encryption and mutual authentication), and interact intelligently with a
smart card reader.
To insert a smart card:
1. Locate the smart card slot on the right of the computer and open the
cover.
2. Slide the smart card, with its label and embedded computer chip
facing down into the slot.
3. When a new card is seated, use the third-party smart card software to
allow your computer to read it.
To remove a smart card:
1. Make sure that the third-party smart card software is not accessing the
smart card.
2. Pull the card out of the slot.
4-8 Expanding Your Computer
Eject Button
Using PC Cards
Depending on your model, your computer has one or two PC card slots
which supports type II card and CardBus specifications.
NOTE:
Some PC cards require additional system resources. Before using such PC
card, you may have to free other system resources for the PC card.
Although some PC cards can be inserted and removed without turning off the
computer, you cannot remove or install PC cards during Sleep mode.
To insert a PC card:
1. Locate the PC card slot(s) on the right side of the computer and open
the cover.
2. Slide the PC card, with its label facing up, into the slot until the eject
button pops out.
3. When a new card is seated, the computer will detect it and try to
install the appropriate driver. Follow the on-screen instructions to
complete the process.
To remove a PC card:
1. Double-click on the Safely Remove Hardware icon found on the
Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the PC card from the list to disable the card.
Expanding Your Computer 4-9
3. Push the eject button and the card will slide out slightly.
4. Pull the card out of the slot.
4-10 Expanding Your Computer
Using ExpressCards (Optional)
Depending on the model, your computer has an ExpressCard slot.
ExpressCard supports the PCI Express and USB 2.0 serial data interfaces
(supporting speeds of up to 2.5 Gbps and 480 Mbps respectively),
improving speed in data transfer while conserving power usage.
The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34
mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a
very extensive range of applications including memory, wired and wireless
communication cards, and security devices.
Shown next are the appearances of ExpressCards for your reference.
ExpressCard/54 ExpressCard/34
To insert an ExpressCard:
1. Locate the ExpressCard slot on the right side of the computer and
open the cover.
2. Slide the ExpressCard, with its label facing up, all the way into the slot
until the rear connectors click into place.
Expanding Your Computer 4-11
3. When a new card is seated, the computer will detect it and try to
install the appropriate driver. Follow the on-screen instructions to
complete the process.
To remove an ExpressCard:
1. Double-click on the Safely Remove Hardware icon found on the
Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the ExpressCard from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
4. Pull the card out of the slot.
4-12 Expanding Your Computer
Type
MMC
SD/SDHC
MS/MS PRO
Appearance
Size (mm)
24×32× 1.4
24×32× 2.1
21.5×50× 2.8
Using Storage Cards
NOTE:
If your hard disk is divided into several drives, make sure that all drives have
been formatted before using the Card Reader. Otherwise, you may encounter
problems when using the Card Reader.
You can use only storage cards. Your Card Reader does not support cards
with I/O (input/output) functions such as a wireless network card or Bluetooth
card.
Your computer has a storage card reader. The card reader is a small drive
for reading from and writing to removable storage cards (or called
memory cards). The reader supports MMC (MultiMediaCard), SD (Secure
Digital), SDHC (Secure Digital High Capacity), MS (Memory Stick) and MS
PRO cards.
Shown next are the appearance and size of each card type for your
reference.
Expanding Your Computer 4-13
To insert a storage card:
1. Locate the card reader on the left side of the computer and open the
cover.
2. Align the card with its connector pointing to the slot and its label
facing up. Slide the card into the slot until it reaches the end.
3. Windows will detect the card and assign it a drive name.
To remove a storage card:
1. Double-click My Computer.
2. Right-click the drive with the card and select Eject.
3. Push the card to release and then pull it out of the slot.
4-14 Expanding Your Computer
Chapter 5
Using BIOS Setup and
System Recovery
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called
firmware, that translates instructions from other layers of software into
instructions that the computer hardware can understand. The BIOS
settings are needed by your computer to identify the types of installed
devices and establish special features.
System Recovery reinstalls Windows to your system and configures it to the
system’s factory default settings.
This chapter tells you how to use the BIOS Setup and System Recovery.
Using BIOS Setup and System Recovery 5-1
Information
Main
Advanced
Security
Boot
Exit
Serial NO:
Processor Info:
Installed System Memory:
SATA HDD:
SATA ODD:
BIOS Revision:
EC Revision:
LAN MAC Address:
IEEE 1394 GUID:
Operating Time:
RA7XXS0020
Intel(R) Core(TM) i5 CPU M520@2.40GHz
4096MB
[SAMSUNG HM321HI] 320GB
[Optiarc DVD RW AD-7580S]
R0.05.070520C
R0.50
00-22-20-0A-D1-44
00-40-D0-01-00-48-27-67
6 Hours
5
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
BIOS Setup
When and How to Use
You need to run BIOS Setup Utility when:
You see an error message on the screen requesting you to run BIOS
Setup Utility.
You want to restore the factory default BIOS settings.
You want to modify some specific settings according to the
hardware .
You want to modify some specific settings to optimize the system
performance.
To run BIOS Setup Utility, press the F2 key when the prompt appears on the
screen during system startup. The prompt shows up on the screen for only
a few seconds. You must press F2 quickly. The BIOS Setup Utility main
screen appears as shown next.
5-2 Using BIOS Setup and System Recovery
Information
Main
Advanced
Security
Boot
Exit
Serial NO:
Processor Info:
Installed System Memory:
SATA HDD:
SATA ODD:
BIOS Revision:
EC Revision:
LAN MAC Address:
IEEE 1394 GUID:
Operating Time:
RA7XXS0020
Intel(R) Core(TM) i5 CPU M520@2.40GHz
4096MB
[SAMSUNG HM321HI] 320GB
[Optiarc DVD RW AD-7580S]
R0.05.070520C
R0.50
00-22-20-0A-D1-44
00-40-D0-01-00-48-27-67
6 Hours
5
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Use the keyboard to move around and make selections. Keyboard
information can be found at the bottom of the screen.
NOTE:
The BIOS Setup Utility screens shown in this chapter are for your reference
only. The actual items or settings on your computer may differ.
The BIOS Setup Utility program may have been updated after the publication
of this manual.
The settings you select in your operating system might override similar
settings in BIOS Setup Utility.
Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu.
Using BIOS Setup and System Recovery 5-3
Information
Main
Advanced
Security
Boot
Exit
System Time:
System Date:
Legacy USB Support:
Intel Trusted Execution
[ :33:08]
[07/28/2010]
[Enabled]
[Disabled]
Item Specific Help
<Tab>, <Shift-Tab>, or
<Enter> selects field.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
11
Main Menu
The Main menu contains the various system settings.
System Time sets the system time.
System Date sets the system date.
Legacy USB Support enables or disables the system’s support for Legacy USB
device in DOS mode.
Intel Trusted Execution enables or disables utilization of additional hardware
capabilities provided by Intel® Trusted Execution Technology.
5-4 Using BIOS Setup and System Recovery
Information
Main
Advanced
Security
Boot
Exit
P1 Function:
HDD Preheat:
USB Power Share
Any-Key Wake Up from S3:
Ring Wake-Up from S3
USB Wake-Up from S3
AC Initiation:
SATA Mode:
Wireless LAN:
Bluetooth:
[ ]
[Disabled]
[Disabled]
[Disabled]
[Disabled]
[Disabled]
[Disabled]
[AHCI]
[Last State]
[Last State]
Item Specific Help
Select P1 button act as
Quick launch button
Or Emergency button.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Quick Btn
Advanced Menu
The Advanced menu contains the advanced settings.
P1 Function specifies the P1 quick button function. When set to Quick Btn,
the P1 quick button serves as a user-defined quick launch key. When set to
Emergency Btn, the P1 quick button serves as the Emergency button.
“Emergency button” only works with customized applications that support
the specific button.
HDD Preheat keeps the hard disk drive’s temperature above 5oC (41oF)
during system shutdown period as long as external AC power is
connected. When set to Enabled, the optional heater will automatically
turn on whenever the hard disk drive’s temperature drops below 5oC
(41oF). (The availability of this item depends on your model.)
USB Power Share allows the USB ports (on the left side of the computer) to
charge a connected USB device with a rechargeable battery.
Any-key Wake Up from S3 allows any key to wake up the system from S3
(Sleep) state.
Using BIOS Setup and System Recovery 5-5
Ring Wake-Up from S3 allows a modem activity to wake up the system from
S3 (Sleep) state.
USB Wake-Up from S3 allow a USB device activity to wake up the system from
S3 (Sleep) state.
AC Initiation sets if connecting AC power will automatically start or resume
the system.
SATA Mode set to AHCI if your hard disk supports AHCI. AHCI allows you to
take advantage of Advanced Host Controller Interface features. The
options are IDE and AHCI.
CAUTION: Incorrect SATA mode settings can result in hard disk drive boot
failure.
Wireless LAN specifies the on/off state of the wireless LAN radio when the
system starts up. When set to Last State, the on/off state remains the same
as the last state before you turn off the system.
Bluetooth specifies the on/off state of the Bluetooth radio when the system
starts up. When set to Last State, the on/off state remains the same as the
last state before you turn off the system.
5-6 Using BIOS Setup and System Recovery
Information
Main
Advanced
Security
Boot
Exit
Set Supervisor Password:
TPM Setup Menu:
[Ente ]
Item Specific Help
Supervisor Password
controls access to the
Setup utility.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Enter
Security Menu
The Security menu contains the security settings, which safeguard your
system against unauthorized use.
Set Supervisor Password sets the supervisor password. When typing the
password, first make sure that Num Lock is off, and then type the password
in the entry fields and press Enter. Confirm your password by typing it again
and pressing Enter. When set, the supervisor password is required for
entering BIOS Setup.
TPM Setup sets various TPM parameters. Press Enter to access the submenu
as shown below.
Using BIOS Setup and System Recovery 5-7
Information
Main
Advanced
Security
Boot
Exit
TPM Setup Menu
Item Specific Help
TPM Support
Current TPM State:
Change TPM State
[Enter ]
Disabled and Deactivated
[No Change ]
Enable Trusted Platform
Module support
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Enabled
TPM Support enables or disables TPM support (see chapter 6 for details).
Current TPM State shows the current TPM state.
Change TPM State allows you to select between No Change, Clear,
Deactivate & Disable, and Enable & Activate.
5-8 Using BIOS Setup and System Recovery
Information
Main
Advanced
Security
Boot
Exit
Boot priority order:
1: USB FDC:
2: SATA ODD: Optiarc DVD RW AD-7580S
3: SATA HDD: SAMSUNG HM321HI
4: USB KEY:
5: USB HDD:
6: LAN BOOT: IBA GE Slot 00C8 v1338
7:
8:
Excluded from boot order:
: USB CDROM:
: PCI:
Item Specific Help
Keys used to view or
configure devices:
Up and Down arrows select
a device.
<+> and <-> moves the
device up or down.
<x> exclude or include
the device to boot.
<Shift + 1> enables or
disables a device.
<1 – 4> Loads default
boot sequence.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Key
Function
,
Selects (highlight) a boot device.
+, –
Changes the boot sequence.
1 to 4
Loads the default boot sequence.
f or r
Specifies if the boot device is fixed (f) or removable (r).
X
Moves the highlighted boot device from the “Boot priority order”
list to the “Excluded from boot order” list, and vice versa.
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
The bootable devices will be automatically detected during POST and
shown here, allowing you to set the sequence that the BIOS uses to look for
a device from which to load the OS. Below is a brief description of
keyboard usage:
Using BIOS Setup and System Recovery 5-9
Key
Function
Shift+1
Deactivates/activates the highlighted boot device on the “Boot
priority order” list. When a device has been deactivated, an “!”
(exclamation) symbol appears beside the item and system will
bypass it when detecting boot device during POST.
Information
Main
Advanced
Security
Boot
Exit
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Item Specific Help
Exit System Setup and
save your changes to
CMOS.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with
your settings, you must save and exit so that the changes can take effect.
Exit Saving Changes saves the changes you have made and exits BIOS Setup
Utility.
Exit Discarding Changes exits BIOS Setup Utility without saving the changes
you have made.
Load Setup Defaults loads the factory default values for all the items.
Discard Changes restores the previous values for all the items.
5-10 Using BIOS Setup and System Recovery
Saves Changes saves the changes you have made.
Using BIOS Setup and System Recovery 5-11
System Recovery
You need to run System Recovery when:
Your Windows operating system does not start at all.
You want to restore the factory default Windows settings.
WARNING: Using this feature will reinstall Windows to your system and configure it to the
system’s factory default settings. All data on the hard disk drive will be lost.
To run System Recovery:
1. During system startup when the following screen appears, press Ctrl +
Alt + F2 keys for four seconds or press Enter and select HDI Recovery when
a small window appears on the screen.
2. The message This will help you reinstall Windows to the whole HDD
to factory default. All data on HDD will be lost appears on the
screen to ask if you want to access System Recovery. Type 1 to
continue or type 0 to exit.
5-12 Using BIOS Setup and System Recovery
3. A warning message appears as follows:
****************************************
You must accept the following terms before performing the recovery
process:
1. The recovery software is solely the purpose of reinstalling or
restoring software associated with the hard disk of this operating
Getac machine.
2. Except the above, no other use is granted hereunder.
****************************************
(1)Yes, I agree to the provisions of this agreement and wish to
continue.
(0)No, I do not agree to the provisions of this agreement and do
not wish to continue.
Type 1 to continue.
4. Type 1 again when the message Are you sure you want to recover now?
(1)Yes (0)No appears onscreen. The following screen appears:
5. Your system will start the recovery process and Windows operating
system will be re-installed to its default setting.
Using BIOS Setup and System Recovery 5-13
Chapter 6
Caring for the Computer
Taking good care of your computer will ensure a trouble-free operation
and reduce the risk of damage to your computer.
This chapter gives you guidelines covering areas such as protecting,
storing, cleaning, and traveling.
Caring for the Computer 6-1
Protecting the Computer
To safeguard the integrity of your computer data as well as the computer
itself, you can protect the computer in several ways as described in this
section.
Using an Anti-Virus Strategy
You can install a virus-detecting program to monitor potential viruses that
could damage your files.
Using Windows Action Center
Windows Action Center alerts you to take action on the following security
essentials:
Windows Firewall
Windows Update
Malware Protection (anti-virus, anti-spyware)
Others (Internet security, user account control)
For detailed information on Windows Security Center, see Windows’ Help.
6-2 Caring for the Computer
Using the Cable Lock
You can use a Kensington-type cable lock to protect your computer
against theft. The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole and turn the key to
secure the lock. Store the key in a safe place.
Caring for the Computer 6-3
Taking Care of the Computer
Location Guidelines
For optimal performance, use the computer where the
recommended temperature is between 0 C (32 F) and 55 C (131
F) – actual operating temperature depending on product
specifications.
Avoid placing the computer in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust.
Do not cover or block any ventilation openings on the computer. For
example, do not place the computer on a bed, sofa, rug, or other
similar surface. Otherwise, overheating may occur that results in
damage to the computer.
Keep the computer at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
Avoid moving the computer abruptly from a cold to a warm place. A
temperature difference of more than 10 C (18 F) may cause
condensation inside the unit, which may damage the storage media.
Do not place the computer on an unsteady surface.
General Guidelines
Do not place heavy objects on top of the computer when it is closed
as this may damage the display.
The screen surface is easily scratched. Do not use paper towels to
clean the display but use the included soft cloth. Avoid touching it
with your fingers, pen, or pencil.
6-4 Caring for the Computer
To maximize the life of the backlight in the display, allow the backlight
to automatically turn off as a result of power management. Avoid
using a screen saver or other software that prevents the power
management from working.
Cleaning Guidelines
Never clean the computer with its power on.
Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the computer.
Gently wipe the display with a soft, lint-free cloth. Do not use alcohol
or detergent on the display.
Dust or grease on the touchpad can affect its sensitivity. Clean the
pad by using adhesive tape to remove the dust and grease on its
surface.
Battery Pack Guidelines
Recharge the battery pack when it is nearly discharged. When
recharging, make sure that the battery pack is fully charged. Doing so
may avoid harm to the battery pack.
The battery pack is a consumable product and the following
conditions will shorten its life:
– when frequently charging the battery pack
– when using, charging, or storing the battery in high temperature
condition
To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it so
as not to frequently increase its internal temperature.
Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F)
temperature range.
A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
Caring for the Computer 6-5
vehicle and in hot weather condition.
Also, charging will not start if the battery pack is not within the allowed
temperature range.
It is recommended that you do not charge the battery pack more
than once a day.
It is recommended that you charge the battery pack with the
computer’s power off.
To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the computer and with 30 % ~ 40 % charge
remaining.
Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the
following:
– avoid installing or removing the battery pack when the computer is
in Sleep mode. Abruptly removing the battery pack may cause loss
of data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will
directly affect the battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
Touchscreen Guidelines
Use the finger or the included stylus on the display. Using a sharp or
metallic object other than your finger or stylus may cause scratches
and damage the display, thereby causing errors.
Avoid using excessive force that may cause damage to the display.
6-6 Caring for the Computer
Use a soft cloth to remove dirt on the display. The touchscreen surface
has a special protective coating that prevents dirt from sticking to it.
Not using a soft cloth may cause damage to the special protective
coating on the touchscreen surface.
To remove hard to remove dirt, blow some steam on the particular
area and gently wipe away using a soft cloth.
Turn off the computer power when cleaning the display. Cleaning the
display with the power on may cause improper operation.
Use the touchscreen within the intended area only. The display area
and touchscreen operating area is the same. Using it beyond the
allowed area may cause damage to the display and result in
improper operation.
Do not use excessive force on the display. Avoid moving the
computer while holding the display or twisting the display. Avoid
placing objects on top of the display as this may cause the glass to
break thereby damaging the display.
Using the touchscreen during low temperature (less than 5
o
C) may
cause a slower response time, this is normal. A normal response time
may be restored upon returning to room temperature.
When there is noticeable discrepancy in the operation of the
touchscreen function (wrong location on intended operation or
improper display resolution), refer to the Windows online Help for
instructions on recalibrating the touchscreen display.
Caring for the Computer 6-7
When Traveling
Before traveling with your computer, make a backup of your hard disk
data into flash disks or other storage devices. As an added
precaution, bring along an extra copy of your important data.
Make sure that the battery pack is fully charged.
Make sure that the computer is turned off and the top cover is
securely closed.
Make sure that all the connector covers are closed completely to
ensure the waterproof integrity.
Do not leave objects in between the keyboard and closed display.
Disconnect the AC adapter from the computer and take it with you.
Use the AC adapter as the power source and as a battery-charger.
Hand-carry the computer. Do not check it in as luggage.
If you need to leave the computer in the car, put it in the trunk of the
car to avoid exposing the computer to excessive heat.
When going through airport security, it is recommended that you send
the computer and flash disks through the X-ray machine (the device
you set your bags on). Avoid the magnetic detector (the device you
walk through) or the magnetic wand (the handheld device used by
security personnel).
If you plan to travel abroad with your computer, consult your dealer
for the appropriate AC power cord for use in your country of
destination.
6-8 Caring for the Computer
Chapter 7
Troubleshooting
Computer problems can be caused by hardware, software, or both.
When you encounter any problem, it might be a typical problem that can
easily be solved.
This chapter tells you what actions to take when solving common
computer problems.
Troubleshooting 7-1
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
Try to isolate which part of the computer is causing the problem.
Make sure that you turn on all peripheral devices before turning on the
computer.
If an external device has a problem, make sure that the cable
connections are correct and secure.
Make sure that the configuration information is properly set in the BIOS
Setup program.
Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the
screen? Do any indicators light? Do you hear any beeps? Detailed
descriptions are useful to the service personnel when you need to
consult one for assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.
7-2 Troubleshooting
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light amber).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
(See “Initializing the Battery Pack” in Chapter 3 for instructions.)
The battery operating time indicated by the battery meter does not match the
actual operating time.
The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual
operating time is much less than the estimated time, initialize the
battery. (See “Initializing the Battery Pack” in Chapter 3 for
instructions.)
Bluetooth Wireless Transmission Problems
I cannot connect to another device with Bluetooth wireless technology.
Make sure that the Bluetooth wireless card is correctly installed.
Make sure that both devices have activated Bluetooth feature.
Troubleshooting 7-3
Make sure that the distance between the two devices are not over 10
meters or that there are no walls or other obstructions between the
devices.
Make sure that the other device is not in “Hidden” mode.
Make sure that both devices are compatible.
Display Problems
Nothing appears on the screen.
During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase brightness by pressing
the Fn+F7 hot key.
The display output might be set to an external device. To switch the
display back to the LCD, press the Fn+F5 hot key or change the display
through the Display Settings Properties.
The characters on the screen are dim.
Adjust the brightness and/or contrast.
Bad dots appear on the display at all times.
A small number of missing, discolored, or bright dots on the screen are
an intrinsic characteristic of TFT LCD technology. It is not regarded as a
LCD defect.
The external monitor displays nothing.
Make sure that the monitor is turned on.
Make sure that the monitor’s signal cable is properly connected.
Switch the display to the monitor by pressing the Fn+F5 hot key or
change the display through the Display Settings Properties.
7-4 Troubleshooting
Simultaneous display/multi-display does not work.
Make sure that you turn on the external monitor before turning on the
computer.
Press the Fn+F5 hot key to toggle through the display options or change
the Display Settings Properties in Windows.
ExpressCard Problems
The ExpressCard does not work.
Make sure that the ExpressCard is correctly seated.
If the card requires an IRQ (Interrupt ReQuest), make sure that there is
one available.
The ExpressCard stops communicating properly.
The application may have been reset when the computer is turned off
or in Sleep mode. Exit and restart the application.
Hardware Device Problems
The computer does not recognize a newly installed device.
The device may not be correctly configured in the BIOS Setup
program. Run the BIOS Setup program to identify the new type.
Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
Make sure if the device needs any jumper or switch settings. (Refer to
the documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that
the power is turned on.
Troubleshooting 7-5
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.
The hard disk drive in-use indicator glows without blinking.
The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.
Keyboard, Mouse, and Touchpad Problems
The keyboard does not respond.
Try connecting an external keyboard. If it works, contact an
authorized dealer, as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.
Immediately turn off the computer and unplug the AC adapter. Then
turn the keyboard upside down to drain the liquid out of the keyboard.
Make sure to clean up any part of the spill you can get to. Though the
keyboard of your computer is spill-proof, liquid will remain in the
keyboard enclosure if you don’t remove it.
The numeric keypad is disabled.
Make sure that the Num Lock is switched on. (Check if the Num Lock
Indicator glows or not.)
The external keyboard does not work.
Make sure that the keyboard cable is properly connected.
The USB mouse does not work.
Make sure that the mouse cable is properly connected.
7-6 Troubleshooting
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