Getac Technology MC7700 Users manual
S400
USER’S MANUAL
Rugged Mobile Computing Solutions
Aug. 2012
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
All other brand and product names are trademarks or registered trademarks of their
respective owners.
NOTE
The information in this manual is subject to change without notice.
Most screens and operating instructions in this manual are based on Windows 7.
If you’re using a different version of Windows, the screens and related operations
may not be the same.
For the latest version of the manual, please visit the Getac website at www.getac.com.
ENERGY STAR® is a government program that offers businesses and consumers
energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR® related information from www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers
without enabled power management features.
Earning the ENERGY STAR®
When every home office is powered by equipment that has earned the ENERGY
STAR®, the change will keep over 289 billion pounds of greenhouse gases out
of the air.
If left inactive, ENERGY STAR
and may use 15 watts or less. New chip technologies make power management
features more reliable, dependable, and user-friendly than even just a few years
ago.
Spending a large portion of time in low-power mode not only saves energy,
but helps equipment run cooler and last longer.
®
qualified computers enter a low-power mode
Businesses that use ENERGY STAR
®
enabled office equipment may realize
additional savings on air conditioning and maintenance.
Over its lifetime, ENERGY STAR
®
qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light
an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can result
in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power management
features are important for saving energy and are an easy way to reduce air pollution.
By using less energy, these products help lower consumers’ utility bills, and prevent
greenhouse gas emissions.
Table of Contents
Chapter 1 Getting Started ..................................................................................................... 1-1
Getting the Computer Running ......................................... 1-2
Unpacking ................................................................ 1-2
Using the Tether (Optional) ....................................... 1-3
Connecting to AC Power ............................................ 1-4
Turning On and Off the Computer ............................... 1-6
Taking a Look at the Computer ...................................... 1-8
Front Components ..................................................... 1-8
Rear Components ...................................................... 1-9
Right-Side Components ............................................. 1-10
Left-Side Components ............................................... 1-11
Top-open Components .............................................. 1-13
Bottom Components .................................................. 1-16
Chapter 2 Operating Your Computer .............................................................................. 2-1
Using the Keyboard ......................................................2-2
Typewriter Keys ........................................................2-2
Cursor-Control Keys ..................................................2-2
Numeric Keypad .......................................................2-3
Function Keys ..........................................................2-4
Fn Key ...................................................................2-4
Hot Keys ................................................................2-4
Using the Touchpad ......................................................2-7
Configuring the Touchpad ............................................2-9
Using the Touchscreen (Optional) ................................. 2-10
i
Using Multi-touch Gestures (Optional) ........................ 2-11
Using the Input Panel ................................................. 2-14
Using the Quick Buttons .............................................. 2-15
Using the DVD Drive .................................................. 2-17
Inserting and Removing a Disc .................................. 2-17
Using the Network Features .......................................... 2-19
Using the Modem (Optional).................................... 2-19
Using the LAN ....................................................... 2-20
Using the Wireless LAN ........................................... 2-20
Using the Bluetooth Feature (Optional) .......................... 2-23
Turning On/Off the Bluetooth Radio ........................... 2-23
Connecting to another Bluetooth Device ....................... 2-24
Using the Fingerprint Scanner ....................................... 2-26
Using the WWAN Feature (Optional) ............................ 2-29
Installing a SIM Card .............................................. 2-29
Turning On/Off the WWAN Radio .............................. 2-29
Setting up a WWAN Connection ................................ 2-30
Chapter 3 Managing Power ................................................................................................. 3-1
AC Adapter .................................................................3-2
Battery Pack ................................................................3-3
Charging the Battery Pack ..........................................3-3
Initializing the Battery Pack .........................................3-4
Checking the Battery Level .........................................3-5
Replacing the Battery Pack .........................................3-6
Battery Low Signals and Actions ..................................3-7
Power Management .......................................................3-8
Hibernation ...............................................................3-9
Power-Saving Tips ..................................................... 3-10
Chapter 4 Expanding Your Computer ............................................................................. 4-1
Connecting a VGA or HDMI Display Monitor ......................4-2
Connecting a Serial Device.............................................4-4
ii
Connecting a USB Device ..............................................4-5
Connecting an eSATA Device .........................................4-6
Connecting an IEEE 1394 Device ....................................4-7
Connecting Audio Devices ..............................................4-8
Using Smart Cards .......................................................4-9
Using PC Cards......................................................... 4-10
Using ExpressCards .................................................... 4-12
Using Storage Cards ................................................... 4-14
System Memory Upgrade.............................................. 4-15
Replacing the Hard Disk Drive ...................................... 4-17
Chapter 5 Using BIOS Setup and System Recovery ................................................ 5-1
BIOS Setup .................................................................5-2
When and How to Use .............................................5-2
Information Menu ......................................................5-3
Main Menu ..............................................................5-4
Advanced Menu ........................................................5-5
Security Menu ........................................................ 5-12
Boot Menu ............................................................ 5-14
Exit Menu ............................................................. 5-15
System Recovery ........................................................ 5-17
Chapter 6 Using Getac Software ...................................................................................... 6-1
Using G-Manager .........................................................6-2
Starting G-Manager ...................................................6-2
System Tab .............................................................6-3
Battery Tab .............................................................6-4
ECO Tab ................................................................6-6
ECO Information .......................................................6-7
Antenna Tab ............................................................6-8
Monitoring Tab .........................................................6-9
GPS Status Tab ...................................................... 6-11
Quick Button Definition Utility ........................................ 6-13
iii
Using Getac Smart Tag (Optional) ............................... 6-15
Reading Tags ......................................................... 6-15
Options Menu ......................................................... 6-17
Chapter 7 Caring for the Computer.................................................................................. 7-1
Protecting the Computer .................................................7-2
Using an Anti-Virus Strategy .......................................7-2
Using Windows Action Center ......................................7-2
Using the Cable Lock ................................................7-3
Taking Care of the Computer .........................................7-4
Location Guidelines ....................................................7-4
General Guidelines ....................................................7-5
Cleaning Guidelines ...................................................7-5
Battery Pack Guidelines ..............................................7-6
Touchscreen Guidelines...............................................7-7
When Traveling ............................................................7-9
Chapter 8 Troubleshooting ................................................................................................. 8-1
Preliminary Checklist ......................................................8-2
Solving Common Problems .............................................8-3
Battery Problems .......................................................8-3
Bluetooth Wireless Transmission Problems ......................8-3
Display Problems ......................................................8-4
DVD Drive Problems .................................................8-5
Hardware Device Problems ..........................................8-5
Hard Disk Drive Problems ..........................................8-6
Keyboard, Mouse, and Touchpad Problems ....................8-6
LAN Problems ..........................................................8-7
Modem Problems ......................................................8-7
Power Management Problems ......................................8-7
Software Problems .....................................................8-8
Sound Problems .......................................................8-8
Startup Problems .......................................................8-9
iv
WLAN Problems ..................................................... 8-10
Other Problems ....................................................... 8-11
Resetting the Computer ................................................ 8-13
Appendix A Specifications ..................................................................................................... A-1
Appendix B Regulatory Information .................................................................................. B-1
On the Use of the System ........................................... B-2
Class B Regulations ................................................. B-2
Safety Notices ......................................................... B-3
On the Use of the RF Device ...................................... B-7
USA and Canada Safety Requirements and Notices ........ B-7
European Union CE Marking and Compliance Notices ..... B-10
v
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and running.
Then, you will find a section briefly introducing the external components of the
computer.
Getting Started 1-1
Getting the Computer Running
This section guides you through the procedures for getting the computer ready for
operation.
Unpacking
After unpacking the shipping carton, you should find these standard items:
Rugged computer
Accessories:
AC adapter
AC power cord
Driver disc
Document(s)
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Keep the shipping carton and packing materials in case you need to ship or store
the computer in the future.
1-2 Getting Started
Using the Tether (Optional)
A tether is provided for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the tether hole on the computer (as indicated by
below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
Getting Started 1-3
Connecting to AC Power
The computer operates either on the external AC power or internal battery power.
It is suggested that you use AC power when you start up the computer for the
very first time.
CAUTION: Use only the AC adapter included with your computer. Using other AC
adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the computer
().
1-4 Getting Started
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. When the AC adapter is connected, power is being supplied from the electrical
outlet to the AC adapter and onto your computer. Now, you are ready to turn
on the computer.
CAUTION:
When you disconnect the AC adapter, disconnect from the electrical outlet first
and then from the computer. A reverse procedure may damage the AC
adapter or the computer.
When unplugging the connector, always hold the plug head. Never pull on the
cord.
NOTE: When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
Getting Started 1-5
Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover. You can
tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button (
1-6 Getting Started
).
To...
Do this...
Power off
(Shutdown)
Use the Windows Start menu in the lower left and follow the
shutdown procedure.
Sleep
Press the power button* or use the Windows Start menu to put
the computer in Sleep mode.
Hibernate
Use the Windows Start menu to put the computer in Hibernation
mode. (See “Hibernation” in Chapter 3 for more information.)
3. Each time the computer is turned on, it performs a Power-On Self Test (POST),
and the operating system such as Windows should start.
Turning Off
When you finish a working session, you can stop the system by turning off the power
or leaving it in Sleep or Hibernation mode:
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows Control Panel.
Getting Started 1-7
Ref
Component
Description
See Also
Top Cover Latch
Locks the top cover.
P. 1-5
Stereo Speaker
Sends out sound and voice from the computer.
Handle
Provides a convenient way to carry the
computer.
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your computer
may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for waterand dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
1-8 Getting Started
Ref
Component
Description
See Also
Power Connector
Connects the AC adapter.
P. 1-4
USB Port
Connects a USB device, such as a USB
flash disk, printer, digital camera, joystick,
and more.
P. 4-5
RS232 Serial
Connector
Connects a serial mouse or serial
communication device.
P. 4-4
RJ-45 Connector
Connects the LAN cable.
P. 2-20
RJ-11 Connector
(optional)
Connects the telephone line.
P. 2-19
GPS Pass-through
Connector (optional)
Connects to the external antenna for GPS
receiver.
WWAN Passthrough Connector
(optional)
Connects to the external antenna for WWAN
transmission.
VGA Connector
Connects an external display monitor.
P. 4-2
Kensington Lock
Locks the computer to a stationary object for
security.
P. 7-3
Rear Components
Getting Started 1-9
Ref
Component
Description
See Also
SIM Card Slot
Accepts a SIM card for models having the
WWAN module.
NOTE: The slot still exists but cannot be used
for models without the WWAN module.
P. 2-29
Smart Card
Reader
Accepts a smart card for additional security
feature.
NOTE: There is no smart card reader if your
model has the RFID reader option.
P. 4-9
PC Card Slot
Accepts a PC card for additional functions.
P. 4-10
ExpressCard Slot
Accepts an ExpressCard for additional functions.
P. 4-12
Battery Pack
Supplies power to your computer when external
power is not connected.
P. 3-3
Super Multi Drive
Accepts a compact disc for installing or loading
software, accessing data, and playing
music/video.
P. 2-17
Right-Side Components
1-10 Getting Started
Ref
Component
Description
See Also
Tether Hole
Stylus tethered to this hole.
P. 1-3
Stylus
Serves as the input device by tapping on the
touchscreen to make selections and enter
information.
P. 2-10
Audio Output
Connector
Connects a set of headphones or external
speakers with amplifier.
P. 4-8
Microphone
Connector
Connects an external microphone.
P. 4-8
HDMI Connector
Connects a HDMI (High-Definition Multimedia
Interface) monitor or TV set.
P. 4-2
RF (radio
frequency)
Switch
Serves as the master on/off control of the RF
radio.
When set to OFF, all wireless modules (such as
WLAN, Bluetooth, and WWAN) cannot be used.
When set to ON, individual settings of the module
work.
P. 2-20
P. 2-23
P. 2-29
Storage Card
Reader
Accepts a MMC, MMC Plus, or SD card for
removable storage media.
P. 4-14
Left-Side Components
Getting Started 1-11
Ref
Component
Description
See Also
eSATA/USB
Combo Port
Connects an eSATA device such as an external
hard drive or optical drive.
P. 4-6
Can also function as a USB port.
USB Port
Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and more.
P. 4-5
Mini IEEE 1394
Port
Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, and VCR.
P. 4-6
1-12 Getting Started
Ref
Component
Description
See Also
Camera Lens
(optional)
Allows you to use the camera function.
LCD Screen
Displays the output of the computer. May include
the optional touchscreen feature.
P. 2-10
Power Button
Turns the power on or off (Sleep mode by
default).
P. 1-6
Keyboard
Serves as the data input device of the computer.
P.2-2
Top-open Components
Getting Started 1-13
Ref
Component
Description
See Also
Microphone
Receives sound and voice for the computer.
RFID Antenna
(optional)
Scans and reads RFID (Radio-frequency
identification) tags.
P. 6-15
Quick Buttons
P. 2-15
P1
Starts G-Manager by default.
P2
Starts Microsoft Internet Explorer by default.
Toggles Blackout mode on or off.
Brings up the ECO menu for selecting a power
profile when using battery power.
Toggles the sunlight-readable mode on or off.
Touchpad
Serves as the pointing device of the computer.
P. 2-7
Indicators
Power
Lights green when computer is on.
P. 1-6
Blinks green when computer is in Sleep mode.
Battery
Charge
Lights green when the battery is fully charged.
P. 3-3
Lights amber when the battery is being charged.
Blinks red when the battery’s capacity is below
10 %.
Blinks amber when the battery is in an abnormal
condition.
1-14 Getting Started
Ref
Component
Description
See Also
Both indicators blink green at the same time when
the optional hard disk drive heater is on.
P. 8-9
If you turn on the system when the temperature
is too high for operation, both indicators blink
green for 10 seconds to indicate the system will
remain off as a protection. Wait till the
temperature drops down.
P. 8-9
Hard Disk/
DVD Drive
Blinks green when computer is reading / writing
data to the hard disk or DVD drive.
Num Lock
Lights green when Num Lock is on.
P. 2-3
Caps Lock
Lights green when Caps Lock is on.
P. 2-3
WLAN
Lights green when WLAN radio is on.
P. 2-20
Bluetooth
Lights green when Bluetooth radio is on.
P. 2-23
WWAN
Lights green when WWAN radio is on.
P. 2-29
Fingerprint
Scanner
Serves as the fingerprint verification, preventing
unauthorized access to your computer.
P. 2-30
Getting Started 1-15
Ref
Component
Description
See Also
Docking
Connector
Connects to the office or vehicle dock
(purchased separately).
Memory Slots
Inside are the memory slots for expanding the
memory size of your computer.
P. 4-15
Hard Disk Drive
Inside is the hard disk drive.
P.4-17
Bottom Components
1-16 Getting Started
Chapter 2
Operating Your Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it in a very hot or cold
environment.
The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
computer on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.
Operating Your Computer 2-1
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer keyboard plus
an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are added
such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the lock keys
(Caps Lock and Num Lk) are pressed, their corresponding indicators light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other
keys for program-specific functions. The Escape (Esc) key is usually used for
stopping a process. Examples are exiting a program and canceling a command. The
function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you know
exactly where on your screen anything you type will appear. It can take the form of
a vertical or horizontal line, a block, or one of many other shapes.
2-2 Operating Your Computer
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num Lock is on,
the numeric keys are activated; meaning you can use these keys to enter numerals.
NOTE:
When the numeric keypad is activated and you need to type the English letter
in the keypad area, you can turn Num Lock off or you can press Fn and then
the letter without turning Num Lock off.
Some software may not be able to use the numeric keypad on the computer. If
so, use the numeric keypad on an external keyboard instead.
Operating Your Computer 2-3
Key
Description
Switches the keyboard backlight off or on (with 4-level
brightness). *
Switches the wireless LAN radio off or on.
Decreases the sound volume.
Increases the sound volume.
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys are
multi-purpose keys that perform functions defined by individual programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another key
to perform the alternative function of a key. The letter “Fn” and the alternative functions
are identified by the color of blue on the keytop. To perform a desired function,
first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to activate
special functions of the computer. Most hot keys operate in a cyclic way. Each time
a hot key combination is pressed, it shifts the corresponding function to the other
or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop. The
hot keys are described next.
2-4 Operating Your Computer
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